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Creative Elearning Developer Jobs

3,232 active opportunities · Updated for October 2026

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Explore current creative elearning developer jobs. Use filters to narrow by work mode, employment type, experience and date posted.

About Appier Appier is a software-as-a-service (SaaS) company that uses artificial intelligence (AI) to power business decision-making. Founded in 2012 with a vision of democratizing AI, Appier’s mission is turning AI into ROI by making software intelligent. Appier now has 17 offices across APAC, Europe and U.S., and is listed on the Tokyo Stock Exchange (Ticker number: 4180). Visit www.appier.com for more information. The Impact You’ll Make at Appier Appier is seeking a Senior Machine Learning Scientist to join our Advertising Cloud Optimization team , which leads the development of core machine learning algorithms driving campaign efficiency and advertiser ROI. Our programmatic advertising platform operates at a massive scale, handling over multi millions queries per second (QPS), all powered by our proprietary deep learning models for bidding, pricing, and personalized content delivery. In this role, you'll measure ads incrementality on different type of traffic, creative, users, and also improve campaign efficiency on combination having good incrementality by machine learning model and AI automation. What You’ll Work On Leverage scientific methods to improve ads measurement . Drive online experiments to continuously improve ads effectiveness. Own the project independently. Partner with product stakeholder, backend and frontend to provide measurement solution for our customers. What We’re Looking For Master’s or PhD’s degree in Computer Science, Machine Learning, Statistics, Econometrics, or related field. 3+ years of industry experience on causal inference, incrementality, marketing mix modeling or other measurement solutions on digital Ads related fields, and understand the assumption and difference across methods. Proficiency in Python and SQL experience with modern ML frameworks (PyTorch, TensorFlow, etc.). Strong ownership and collaboration skills. #LI-AK1

pythonsqlmachine learning
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Pinterest
📍 WA, United States• Full-time• From $189.7K/yr
27mo ago

About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here . With more than 500 million users around the world and 300 billion ideas saved, Pinterest Machine Learning engineers build personalized experiences to help Pinners create a life they love. With just over 4,000 global employees, our teams are small, mighty, and still growing. At Pinterest, you’ll experience hands-on access to an incredible vault of data and contribute large-scale recommendation systems in ways you won’t find anywhere else. Within the Monetization ML Engineering team, we try to connect the dots between the aspirations of Pinners and the products offered by our partners. In this role, you will be responsible for developing and executing a vision for the evolution of the machine learning technology stack within Ads. What you’ll do: Build cutting edge technology using the latest advances in deep learning and machine learning to

sqlawsrest
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Pinterest
📍 San Francisco• $189.7K – $332K/yr
27mo ago

About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here . With more than 500 million users around the world and 300 billion ideas saved, Pinterest Machine Learning engineers build personalized experiences to help Pinners create a life they love. With just over 4,000 global employees, our teams are small, mighty, and still growing. At Pinterest, you’ll experience hands-on access to an incredible vault of data and contribute large-scale recommendation systems in ways you won’t find anywhere else. Within the EPD (Engineering, Product, and Design), Ads ML Engineering team connects the dots between the aspirations of Pinners and the products offered by our partners. In this role, you will be responsible for developing and executing a vision for the evolution of the machine learning technology stack within Ads. What you’ll do: Build cutting edge technology using the latest advances in deep learning an

sqlmachine learningai
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Datadog
📍 Denver• $75K – $80K/yr
6 days ago

As a Manager, Sales Development, you will hire, mentor, develop, and grow a team of Sales Development Representatives. This role impacts one of the largest lines of business in the company through prospect generation and sales pipeline volume, and contributes to molding the future Account Executives and leaders of our sales organization. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Hire, oversee, and train a team of Sales Development Representatives (SDR) Facilitate the ramp up for all new team members, teaching them how to assess company needs, cater strategically to each prospect, and handle potential objections Motivate your team to exceed objectives through coaching, regular broadcast of results, and creative incentives to meet all goals Provide growth opportunities for SDRs to develop into full-cycle sales representatives Develop and maintain accurate team forecasts for the senior leadership team Who You Are: Experienced in hi-tech direct sales Motivated by helping people grow Familiar with SaaS/Cloud and Salesforce Proven in your written and verbal communication Passionate about coaching, mentorship, and team management Able to work cross-functionally, leveraging your organizational and time management expertise Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your experience, we encourage you to apply. Benefits and Growth: High income earning opportunities based on performance Opportunity for Presidents Club New hire stock equity (RSU) and employee stock purchase plan (ESPP) Continuous professional development, product training, and career pathing Sales training in ME

aisalesforce
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12 days ago

Your wellbeing, our mission. Join a company shaping a healthier world. GET TO KNOW US At Wellhub we're revolutionizing workplace wellness. Our platform connects employees worldwide to the best partners for fitness, mindfulness, therapy, nutrition, and sleep—all in one simple subscription. Headquartered in NYC with team members in Europe, North America and South America, we’re on a mission to make every company a wellness company. We believe work should be fulfilling, inspiring, and balanced. Here, you’ll find a team that values wellbeing, collaboration, and different perspectives, where passion and creativity push boundaries to create real impact. Your contributions will help shape a healthier, more balanced world for you and millions of people globally. Join us in redefining the future of wellbeing! THE OPPORTUNITY We are hiring a Sales Development Representative to our Sales Development team in Berlin ! In this role, you’ll be at the forefront of creating new business opportunities and connecting companies with a solution that can genuinely make a difference to their employees’ wellbeing. You’ll identify and engage prospects through creative outreach, build meaningful relationships with decision-makers, uncover their needs, and confidently communicate the value of Wellhub. Working closely with the Sales team, you’ll turn conversations into opportunities, navigate objections, and take ownership of your goals from the first interaction through to a qualified opportunity. This is a fast-paced role for someone who is curious, resilient, ambitious, and energized by the challenge of opening doors, learning continuously, and finding new ways to connect with clients across different industries and markets. YOUR IMPACT Engage prospects and identify clients to contact via phone, e-mail, Linkedin, and other creative channels Collaborate with the sales team and educate them on details of opportunities Manage expectations and overcome objections Achie

salesforceCRM
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WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. For more information, visit WPP.com. Why we're hiring: WPP Open is WPP's AI-powered marketing platform, helping teams move from insight and ideation through to the development and delivery of effective creative work at scale. We are building the trusted environment where the best of AI and human craft meet, so that when a creative chooses to work in Open, it is because Open genuinely makes the work better, not just faster. Done well, this means creative teams across WPP trust Open enough to bring their best thinking to it first, every time, rather than working around it. We are looking for a seasoned marketing and advertising creative technologist with a passion for building industry-leading products to join as a Director of Product for Creative and help lead the creative capability in WPP Open. This is a hands-on, practitioner-led product role for someone who has spent real time inside agency creative and production teams, using AI tools day-to-day to develop visual concepts, generate assets, produce video and iterate creative routes, not just experimenting with them in isolation. Sitting at the intersection of code, AI and craft, you w

airecruitment
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Okta
📍 Bellevue• Full-time• $117K – $160K/yr
1mo ago

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. About our team The Brand & Creative team at Okta is a growing group within Marketing, composed of creatives, strategists, producers and marketing managers alike. Our team’s focus is to lead the brand, tell powerful stories and inspire creative excellence. As a partner to cross-functional teams across all of Okta, we tie our goals to our most important company initiatives, driving towards shared KPIs, strategies and processes to unify and push the brand and business forward. About this role The Brand & Creative team is looking for a passionate Senior Digital Designer to join our growing internal agency to help bring our brand and marketing to life on our websites. Reporting into the Creative Director, Digital, you will be challenged to deliver design solutions against key marketing briefs. You will help to tell the Okta story through a variety of channels and mediums, always advocating for the brand and taking pride in beautiful, inspiring and consistent work. This role will be instrumental in collaborating with Creative Leads to craft innovative and smart solutions that meet the brief requirements while pushing the brand. The right person for this role will be passionate for visual design and highly motivated to bring thoughtful ideas to the table. What you will do Work closely with the Creative Lead and teams on conceptual development, design and execution for digital experiences on okta.com Clear understanding of project briefs a

machine learningartificial intelligenceai
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Okta
📍 Bellevue• $84K – $115K/yr
6 days ago

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. About the team As the leading independent identity provider for the enterprise, Okta is on a mission to build a world-class brand. Driving that mission is the Brand & Creative team: a dynamic group of art directors, designers, writers, strategists, project managers, and producers who bring the Okta brand to life across every touchpoint. Within Brand & Creative, our team tells powerful stories, elevates high-visibility moments, and crafts design systems that scale across digital and physical environments globally. We partner closely with cross-functional teams across Marketing to turn major strategic initiatives into inspiring, category-defining creative work. About the role As a Motion Designer, you will occupy a unique and influential intersection on our team: balancing the rigor of our central motion design system with the versatility to concept and craft bespoke, show-stopping motion for our most critical brand moments. We are looking for a nimble, craft-obsessed motion designer who moves fluidly between two complementary mindsets: The Systems Architect: Building, maintaining, and codifying scalable motion infrastructure—modular After Effects templates, MOGRTs, centralized toolkits, and expression-driven assets that keep our visual identity unified and empower the broader creative team to move fast. The Bespoke Maker: Developing dynamic, impact-focused creative solutions that break through the noise—whether designing immersive LED screen loops fo

awsmachine learningartificial intelligence
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DU
8 days ago

Our mission at Duolingo is to develop the best education in the world and make it universally available. It’s a big mission, and that’s where you come in! At Duolingo, you’ll join a team that cares about educating our users, experimenting with big ideas, making fact-based decisions, and finding innovative solutions to complex problems. You’ll have limitless learning opportunities and daily collaborations with world-class minds — while doing work that’s both meaningful and fun. Join our life-changing mission to develop education for our half a billion (and growing!) learners around the world. Read our blog to learn more. About the role... 🧠 You will... Solve our most ambitious problems with the right tool for the task Collaborate cross-functionally to bring your ideas to life in the product Identify problems, prototype solutions, evaluate their return on investment, and then implement the best solution at scale to improve the lives of our millions of learners each day Share your findings both within Duolingo as well as to the broader research community ✅ You have... You have an Ph.D. in computer science or related technical field (or expect to by August 2027) A portfolio of impactful work, in the form of (for example) publications, open-source projects, or AI internships Ability to relocate to Pittsburgh, PA or New York, NY A creative, interdisciplinary, and entrepreneurial approach to R&D Strong debugging and critical thinking skills ❤️ Why you'll love working here... Language learning opportunities Catered in-house lunches and breakfast Company-wide Hackathon PTO and company holidays Frequent company-wide dinners, monthly celebrations, social clubs, and so much more! The offered salary is dependent upon several factors, including work experience, skills, and internal peer comparisons. The posted range is subject to change in the future. For this role, base salary is supplemented by equity compensation. We encourage you to talk with your

WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. For more information, visit WPP.com. Role Overview: アートディレクターは、BEATチームにおいてデジタル領域全体のビジュアル設計およびアートディレクションを担い、ブランド体験とユーザー体験の質を最大化する役割を担います。ブランド戦略やビジネス目標、UX設計を理解した上で、Web、CRM、Paidmedia、各種キャンペーンのデジタルタッチポイントにおけるクリエイティブに落とし込みます。コピーライター、UI/UXプランナー、デザイナー、プロデューサーと密に連携し、成果につながる一貫性のあるデジタルクリエイティブを実現します。 Key Responsibilities: デジタル全体のビジュアル設計・アートディレクション デジタルクリエイティブ全体のビジュアルコンセプト設計およびアートディレクション キャンペーン横断のデザイン方針策定 Web、CRM、Paid Media などキャンペーン全般におけるデザイン方針の策定 デザイナーへのディレクションと品質レビュー デザイナーへのディレクションおよびレビュー コピー・UXと連動した表現設計 コピーライターやUI/UXプランナーとの連携による表現統合 クライアントへのクリエイティブ説明・提案 クライアントへのデザイン意図説明・プレゼンテーション Desired Skills & Experience: デジタル領域でのアートディレクション実務経験 デジタル領域(Web、CRM、Paid Media、各種キャンペーン)でのアートディレクション経験 ブランド理解に基づくビジュアル設計力 ブランドガイドラインを踏まえたビジュアル設計およびクオリティ管理の実務経験 UX/UI理解とデザイン判断力 UX/UIの基本理解とユーザー行動を考慮したデザイン判断力 主要デザインツールの使用スキル Figma、Adobe Creative Cloud などのデザインツール使用経験 チームワークとコミュニケーション力 チームでの制作経験と円滑なコミュニケーション力 日本語・英語での業務遂行能力 日本語と英語でビジネスレベルで業務ができること。特に英語においては、クライアントやオフショア先のクリエイティブスタッフと英語でのやり取りが多いためビジネスレベルを必要とします。 対面コミュニケーションを重視した働き方 週3回以上の出社を基本とし、社内メンバーと日常的にコミュニケーションを取れる方 #LI-DNP We believe the best work happens when we're together, fostering creativity, collaboration, and c

recruitmentCRM
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WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. For more information, visit WPP.com. The Role You are a hands-on strategist who can turn a brand problem into social work people would choose to spend time with. You find the audience behavior that matters, give social a clear job and build a plan the team can make. You own strategy workstreams across client brands, from always-on content to campaigns and creator work. You work with the Social Strategy Lead and with creative, account, media, production and analytics teams. You lead client conversations on your assignments and help junior strategists improve through direct feedback. You know the platforms from the inside, but you can also zoom out to the brand idea and the wider customer journey. You understand how organic content and paid social move people from discovery to action, and can explain why a plan should perform. What You Will Lead Social Strategy and Planning Turn business and brand briefs into audience insight, a clear social role and useful creative briefs. Build always- on and campaign plans with distinct jobs for channels such as Instagram (Meta) , TikTok, X, LINE and YouTube, wh

airecruitment
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WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. For more information, visit WPP.com. Landor is looking for a Senior Designer to join our Tokyo studio. Could this be you? We are Landor. World-leading brand experts, underpinned by the most expansive strategic & creative capabilities in our category. We make brands more valuable and less vulnerable. We build brands differently. We work with our clients to define and solve their business problems through the lens of brand. We strategically join the dots between our design, experience, governance and measurement capabilities, and always connect our brand work to business outcomes. Landor companies also include amp (sonic branding), bdg (workplace & architectural experts), Deep Local (creative technologists) and ManvsMachine (3D motion design). We are part of WPP. What you’ll do Explore and conceptualise design solutions. Lead, develop and take a design strategy to deliver the best possible creative solutions. As part of our creative team, support Design Directors and fellow Designers to come up with innovative creative solutions that support project goals. Conduct conceptual exploration, coming up with alte

recruitment
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WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. For more information, visit WPP.com. Grey Japan: 1963年の日本での創業以来、私たちは「効果的なアイデア」を生み出すことに情熱を注ぎ、消費者をユーザーやファンに変えブランドを成長させてきました。 2025年からは「The New Market Maker」という新たな価値提案を掲げ、新たな挑戦を始めます。 アートディレクター 職務概要 Greyが掲げるDRIVING PRINCIPLEである「Famously Effective」を、あなたの卓越したクリエイティブの力で具現化していただくポジションです。 国内外の多様なチームと密接に連携しながら、グローバルな視点を持つクライアントのビジネス課題に対し、従来の「広告」という枠組みにとらわれない、革新的なコミュニケーション戦略を立案・実行していただきます。企画立案からビジュアル開発までを一貫して担当し、多角的なアプローチで最適なソリューションを提供。多様な媒体を通じて生活者の心を動かし、ブランドの熱心なファンへと導くことがミッションです。 日本を代表する大手ブランドの主要プロジェクトに多数携わる機会があり、常に刺激的な環境で、大きな成長とやりがいを実感できるでしょう。 担当業務 クライアントの課題解決に繋がるクリエイティブ戦略・企画の立案から実行まで、幅広い業務をお任せします。 クライアントのマーケティング課題やブランド戦略に基づいた、コミュニケーション戦略およびクリエイティブ企画の立案 グラフィックデザイン制作およびアートディレクション業務(プレゼンテーション含む) クリエイティブアイディアの発想、カンプ・コンテ制作、プレゼンテーション準備・実施 社内外のデザイナーや外部の協力会社と連携し、クオリティの高いクリエイティブを実現するためのディレクション 案件や状況に応じて、自ら手を動かしクリエイティブのクオリティを追求する実制作業務 求める経験・スキル 必須経験 広告代理店、制作会社等でのアートディレクション実務経験3年以上、またはデザイナーとしての実務経験5年以上 大手クライアントの主要プロジェクトにおける、企画立案、プレゼンテーション、ディレクションのご経験 戦略的思考に基づいたクリエイティブ開発能力、およびブランドマネジメントスキル 企画から実行までを一貫して推進できる問題分析力・問題解決能力 Photoshop、Illustratorを用いたグラフィックデザインの実務経験 日本語:ビジネスレベル以上 歓迎される経験・スキル CMプランニング、デジタル、アクティベーション領域におけるクリエイティブ経験

recruitment
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WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. For more information, visit WPP.com. The Role You are the heartbeat of WPP Content Studio. A digital-first, social-native creator who thrives at the intersection of culture, content, and technology. You don’t just make content—you shape conversations. You can think strategically, ideate fearlessly, and execute flawlessly across digital platforms, owned channels, and paid media. You know how to connect creativity with performance, and you’re not afraid to experiment, adapt, and push boundaries. You have a start-up mindset—curious, proactive, and hungry to learn. You’re fluent in the language of pop culture, native to social media, and just as comfortable in a brainstorm as you are presenting ideas to clients. And you’re excited about the future: you embrace AI as a tool to work faster, smarter, and bolder. Key Responsibilities Partner with Strategy, Creative, and Business teams to crack briefs with insight-driven, platform-smart ideas. Conceive, create, and deploy organic and paid content/ad across digital touchpoints: social platforms (Instagram, TikTok, YouTube, X, Line, Amazon, Pinterest, Websites, etc). Translate brand goals in

airecruitment
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C
Coder
📍 Warsaw• Full-time• Remote• PLN 266K – PLN 360K/yr
1mo ago

Coder is looking for a Customer Support Engineer to join our dynamic, collaborative team. In this pivotal role, you’ll work hand-in-hand with our Product and Customer Success teams, making a direct and lasting impact on our fast-growing business. As part of a small, agile group, your expertise will be highly visible, helping shape the future of our Customer Support function. We’re looking for someone who thrives in a fast-paced environment built on open communication, continuous learning, and creative problem-solving. You are proactive, detail-oriented, tactful, and endlessly curious about new technologies. With a natural instinct for automation, process improvement, and exceptional customer experiences, you’ll troubleshoot complex issues, deliver timely and effective solutions, and communicate with clarity and empathy. Above all, you’ll be a passionate advocate for our customers by driving satisfaction, fostering success, and elevating the support experience at every touchpoint. What you’ll do here Reproduce and debug customer issues by building or using existing test environments and tools Communicate tactfully with customers Gather information, provide diagnostic and resolution steps, convey process and product guidance and follow up after issues are resolved Solve incoming technical support requests in a timely manner, including high-severity urgent cases Identify and communicate product usage trends, bugs and feature requests Guide and mentor new team members on processes and procedures Collaborate with Enterprise Account Managers to schedule, coordinate, and lead customer debugging calls Document and record all activity with customers in accordance to both internal and external security standards Help build out the scope of the team by contributing to product documentation, customer knowledge base, and best practices guides Continuously improve process and tools in collaboration with the team Periodic on-call rotation for production-down issues What we’re look

REMOTEpythonkubernetesai
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