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Credit Fraud Analyst Jobs

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Join Us in Making an Impact ✨ At OneAZ Credit Union, our success is measured only by yours. We’re here to create lasting change in the lives of our members, our communities, and our team. If you're looking for a career with purpose, where your work truly matters—you've found it! Who You Are 🧩 You’re impactful, compassionate, and fearless, ready to embrace new challenges and shape the future of financial well-being. You take accountability for our success and thrive in an environment where curiosity is celebrated. If this sounds like you, let’s build something great together. What You’ll Do 🚀 📍This position will be located at our Corporate Office: 2355 W Pinnacle Peak Rd, Phoenix, AZ 85027 *** Please be advised that this is NOT a remote position. The person who fills this role will work in-office. *** A Member Care Rep I utilizes positive and professional communication and multitasking skills when receiving members’ calls, determining the nature of members’ business, providing information, and/or directing members to appropriate person or department. Provides members with account balance, activity, and history upon members' request. Performs transactions, check withdrawals, transfers, and account maintenance. Assists with dividend verification, common inquiries, non-sufficient funds (NSF) checks, and statement copies. Performs loan payments, term calculations, and loan payoff information. Informs members of savings, checking, money market, share certificates, individual retirement account (IRA), and club account features and benefits. Provides documents as requested by members. Performs research to resolve escalated issues. Assists members with explanations of transactions on accounts. Sets up member access to online banking and telephone banking. Maintains knowledge of Credit Union’s field of membership. Assists members with deposit account rates, stop payment orders, check copies, overdraft

customer service
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Join Us in Making an Impact ✨ At OneAZ Credit Union, our success is measured only by yours. We’re here to create lasting change in the lives of our members, our communities, and our team. If you're looking for a career with purpose, where your work truly matters—you've found it! Who You Are 🧩 You’re impactful, compassionate, and fearless, ready to embrace new challenges and shape the future of financial well-being. You take accountability for our success and thrive in an environment where curiosity is celebrated. If this sounds like you, let’s build something great together. What You’ll Do 🚀 📍This position will be located at our Corporate Office: 2355 W Pinnacle Peak Rd, Phoenix, AZ 85027 *** Please be advised that this is NOT a remote position. The person who fills this role will work in-office. *** A Member Care Rep I utilizes positive and professional communication and multitasking skills when receiving members’ calls, determining the nature of members’ business, providing information, and/or directing members to appropriate person or department. Provides members with account balance, activity, and history upon members' request. Performs transactions, check withdrawals, transfers, and account maintenance. Assists with dividend verification, common inquiries, non-sufficient funds (NSF) checks, and statement copies. Performs loan payments, term calculations, and loan payoff information. Informs members of savings, checking, money market, share certificates, individual retirement account (IRA), and club account features and benefits. Provides documents as requested by members. Performs research to resolve escalated issues. Assists members with explanations of transactions on accounts. Sets up member access to online banking and telephone banking. Maintains knowledge of Credit Union’s field of membership. Assists members with deposit account rates, stop payment orders, check copies, overdraft

customer service
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OC
OneAZ Credit Union
📍 280 W Main St Safford
5mo ago

Join Us in Making an Impact ✨ At OneAZ Credit Union, our success is measured only by yours. We’re here to create lasting change in the lives of our members, our communities, and our team. If you're looking for a career with purpose, where your work truly matters—you've found it! Who You Are 🧩 You’re impactful, compassionate, and fearless, ready to embrace new challenges and shape the future of financial well-being. You take accountability for our success and thrive in an environment where curiosity is celebrated. If this sounds like you, let’s build something great together. What You’ll Do 🚀 📍 This position will be located at our Safford Branch: 280 W Main St. Safford, AZ 85546 OneAZ's Personal Bankers emulate the Credit Union's Core Values by building relationships with members, and providing trusted advice in discovering, growing, and fulfilling our members' financial lives and livelihood. Develop in-depth knowledge of OneAZ's business goals, branch operations, products, and marketing campaigns. Fulfill members' best interests by opening accounts, learning their financial needs, and identifying OneAZ products and solutions. Onboard new members by opening accounts, facilitating loans, and following up with client-focused outreach. Build relationships, rapport, and OneAZ's brand in the community, including attending and supporting events and activities. Analyze member financial information, such as financial profile. Facilitate completing member loan applications for submission to underwriting. Conduct loan closings with members. Support members' banking efficiently through internet, mobile app, branch, and ATM channels. Expand customer base by networking with existing and prospective new members. Conduct teller activity and transactions, according to branch business needs. What You Bring 🎯 High School Diploma or General Educational Development (GED) required. One to three years' re

customer service
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T
6 days ago

About us: Tamara is a leading fintech platform in Saudi Arabia and the GCC region with a mission to help people own their dreams built on being simple, trusted, and everywhere our customers need us. Today, more than 25 million customers and over 130,000 partner merchants depend on Tamara every day for reliable financial solutions across retail, travel, education, healthcare, and beyond. Tamara is backed by Sanabil Investments, a wholly owned company of the Public Investment Fund (PIF), and SNB Capital, among others. About the role As a Collection Specialist , you will be responsible for managing and recovering overdue payments from customers in the KSA market. The role requires strong communication skills, good at convincing, cultural awareness, and professionalism in handling customers across diverse nationalities. Your Responsibilities Attempt 300-350 calls on a daily basis. Contact customers via all available channels like call,WhatsApp, and email to remind them of outstanding payments. Accurately document all customer interactions and update CRM systems in real-time. Escalate unresolved or high-risk cases to the team lead or concerned departments. Ensure all communications are compliant with SAMA collection guidelines and Tamara's internal policies. Meet daily and monthly collection targets and maintain high customer satisfaction standards. Can work as per the defined collection shifts starting as early as 8:00 AM KSA time. Should be comfortable working in rotational shifts. Your expertise Bachelor's degree (preferred but not mandatory). 1–2 years of experience in debt collection, customer service, or telecalling roles. Good understanding of collection tactics to convince the customer Fluency in Arabic and English is mandatory; proficiency in any of these languages Is preferable Hindi, Urdu, or Filipino. Strong convincing, persuasion, and problem-solving skills. Familiarity with CRM tools and dialer systems is preferred. Understanding of MS E

Excelcustomer serviceCRM
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T
3mo ago

About Us Tamara is a leading fintech platform in Saudi Arabia and the GCC region with a mission to help people own their dreams built on being simple, trusted, and everywhere our customers need us. Today, more than 25 million customers and over 130,000 partner merchants depend on Tamara every day for reliable financial solutions across retail, travel, education, healthcare, and beyond. Tamara is backed by Sanabil Investments, a wholly owned company of the Public Investment Fund (PIF), and SNB Capital, among others. Your Role Tamara is looking for a detail-oriented and proactive Collections Associate to join our Collections Team. In this role, you will act as a vital link for customers navigating the collection process—investigating complaints, validating information, and driving swift resolutions. This position is ideal for a person who can deep dive in customer payments information and thrives in a fast-paced fintech environment and can transform complex escalations into clear, actionable solutions. This role is based in our Egypt office, located in New Cairo. Your Responsibilities Escalation Management Take full ownership of day-to-day collection escalation tickets. Coordinate with cross-functional teams to ensure timely resolution of customer grievances. Regulatory Compliance & RCA Conduct in-depth Root Cause Analysis (RCA) for all regulatory and Legal escalations . Draft professional, accurate, and compliant responses on Salesfroce portal and Emails. Identify systemic issues within the collection flow through the collection tickets and suggest process improvements to mitigate future risks. Quality & Operations Support Perform daily "mundane" but critical ad-hoc tasks, including call audits and transcript reviews. Monitor chat and email interactions to ensure agents are adhering to collection guidelines and local regulations. Your Expertise Experience: At least 1 year of experience in a high-volume Customer Care or Collections rol

swiftsalesforceExcel
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B
Brex
📍 Salt Lake City• $58.7K – $66K/yr
19 days ago

Why join us Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex’s AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek. Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career. The Brex Rotational Program Throughout this 18-20 month program, you'll rotate through two of our G&A teams, learning about areas such as risk management, finance, automation, and data analysis. You'll contribute to critical process improvements and developments, implementing our processes while leveraging AI to streamline workflows and enhance decision-making. You'll challenge the status quo, bringing insights from each rotation to the next to improve cross-team communication and efficiency. We believe in a founder mindset — and this program is designed to show you how you can take ownership of your growth. During each rotation, you'll complete a core project focused on key data insights, process implementation, or process improvement—many of which will involve exploring and applying AI solutions. You'll then have the opportunity to share your findings with your program class and Brex Executives. The program is supported by our l

javascriptpythonsql
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B
19 days ago

Why join us Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex’s AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek. Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career. The Brex Rotational Program Throughout this 18-20 month program, you'll rotate through two of our G&A teams, learning about areas such as risk management, finance, automation, and data analysis. You'll contribute to critical process improvements and developments, implementing our processes while leveraging AI to streamline workflows and enhance decision-making. You'll challenge the status quo, bringing insights from each rotation to the next to improve cross-team communication and efficiency. We believe in a founder mindset — and this program is designed to show you how you can take ownership of your growth. During each rotation, you'll complete a core project focused on key data insights, process implementation, or process improvement—many of which will involve exploring and applying AI solutions. You'll then have the opportunity to share your findings with your program class and Brex Executives. The program is supported by our l

javascriptpythonsql
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B
Brex
📍 Vancouver• C$63.3K – C$71.2K/yr
19 days ago

Why join us Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex’s AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek. Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career. The Brex Rotational Program Throughout this 18-20 month program, you'll rotate through two of our G&A teams, learning about areas such as risk management, finance, automation, and data analysis. You'll contribute to critical process improvements and developments, implementing our processes while leveraging AI to streamline workflows and enhance decision-making. You'll challenge the status quo, bringing insights from each rotation to the next to improve cross-team communication and efficiency. We believe in a founder mindset — and this program is designed to show you how you can take ownership of your growth. During each rotation, you'll complete a core project focused on key data insights, process implementation, or process improvement—many of which will involve exploring and applying AI solutions. You'll then have the opportunity to share your findings with your program class and Brex Executives. The program is supported by our l

javascriptpythonsql
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Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The role: We are seeking an experienced Senior Manager, Secured Commercial Real Estate Lending to help lead SoFi Bank’s secured commercial real estate lending function. This role will oversee complex workflows across the commercial lending lifecycle, including origination, underwriting, credit administration, portfolio management, servicing coordination, and ongoing portfolio monitoring. This leader will be responsible for driving day-to-day execution, operational planning, resourcing, KPIs, KRIs, credit strategy implementation, portfolio discipline, and risk monitoring for the secured commercial real estate lending unit. The Senior Manager will partner closely with Credit, Risk, Operations, Finance, Legal, Compliance, Servicing, and senior leadership to ensure the function operates with strong governance, sound credit judgment, scalable processes, and clear accountability. The ideal candidate is a seasoned commercial lending and credit leader with deep expertise in secured commercial real estate lending, strong problem-solving skills, and experience leading complex workflows across teams or business environments. What you’ll do: Lead complex commercial lending workflows Lead key workflows across the secured commercial real estate lending lifecycle, including originations, underwriting, credit administratio

restaigo
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C
7 days ago

The Credit Portfolio Analyst II is an intermediate-level position responsible for conducting credit reviews, credit approval and monitoring the portfolio to identify credit migration in coordination with the Risk Management team. The overall objective of this role is to manage Citi's portfolio exposure to clients and counterparties globally. Job Responsibilities: Conduct risk assessments and client credit analyses with supervision. Review financial results and peer analyses to support the preparation of financial projections. Assist in the preparation of green-light and transaction approval memos. Support due diligence activities and the building of cash flow models and sensitivity analyses. Escalate credit concerns and updates to senior risk and business managers. Support the proposal of risk mitigation actions by staying informed of related developments in the portfolio and industry, and by understanding the credit process, policies, and Citi's risk appetite. Assist with portfolio review preparation and the conduct of stress tests. Build working relationships with various teams across the bank, including deal, coverage, and product teams. Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets. Support compliance with applicable laws, rules, and regulations, adhering to Policy, applying sound ethical judgment, and escalating, managing, and reporting control issues with transparency. Provide input into the risk analysis of tools used to monitor Credit Risk Exposure Assist in the assessment of collateral risk and stress testing. Assist in the preparation of risk review materials for proactive risk management and to present to internal stakeholders. Assist in monitoring credit portfolio limits to ensur

sqlaccountingfinance
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Managing Principal Consultant - Credit Risk and Market Risk–driven regulatory and transformation initiatives Role Overview We are seeking a senior Finance & Treasury Transformation professional to join our Finance, Risk, Regulation & Reporting (FRRF) practice. This role focuses on leading Credit Risk and Market Risk–driven regulatory and transformation initiatives for global financial services clients. The position involves advising C‑suite stakeholders (CFO, CRO, Treasurer) and delivering complex, multi-year transformation programs across finance, treasury, and risk functions. Key Responsibilities Lead and deliver large-scale Finance, Treasury, Credit Risk, and Market Risk transformation programs Own regulatory change initiatives including Basel (Credit & Market Risk), ICAAP, ILAAP, IFRS 9, PRA/EBA Design target operating models , balance sheet, capital, and liquidity optimization strategies Oversee regulatory and management reporting (ICAAP, ILAAP, RRP) Drive process efficiency, automation, analytics, and technology-enabled transformation Establish robust governance, control frameworks, and regulatory assurance Act as a trusted advisor to senior stakeholders across Finance, Risk, Compliance, and Audit Translate business and risk requirements into functional and technology solutions Proactively manage risks, dependencies, and delivery outcomes Skills & Experience Deep expertise in Credit Risk, Market Risk, Finance, and Treasury within financial services Strong hands-on experience with Basel, ICAAP/ILAAP, IFRS/IFRS 9, regulatory remediation Proven delivery of finance/risk transformation programs (consulting or in-house) Strong understanding of P&L, balance sheet, capital, liquidity, and cost allocation Experience with finance and risk technologies (ERP, accounting engines, sub-ledgers, reporting platforms) Excellent stakeholder management and change leadership skills Leadership & MP Expectations Act as a Subject Matter Expert across Fin

accountingfinance
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Block is one company built from many blocks, all united by the same purpose of economic empowerment. The blocks that form our foundational teams — People, Finance, Counsel, Hardware, Information Security, Platform Infrastructure Engineering, and more — provide support and guidance at the corporate level. They work across business groups and around the globe, spanning time zones and disciplines to develop inclusive People policies, forecast finances, give legal counsel, safeguard systems, nurture new initiatives, and more. Every challenge creates possibilities, and we need different perspectives to see them all. Bring yours to Block. The Role We are seeking an experienced Deputy Chief Compliance Officer, Financial Services to join our Line 2 Compliance function at Afterpay ANZ. This is a fantastic opportunity for candidates looking to innovate and help provide financial services compliance advisory, licensing, governance and frameworks services and support across all Afterpay business units in Australia and New Zealand. This role much be based in Australia, preferably in Sydney or Melbourne, and will report directly to the Head of Compliance for Afterpay ANZ. You Will Support the Head of Compliance to ensure the Compliance Function and the Compliance Risk Management Framework operates effectively and meets regulatory expectations. Lead the Compliance Framework and Program, ensuring it is comprehensive and sustainable; this includes documenting and maintaining policies, standards, and procedures for all aspects of the program Work with the business, global risk and compliance functions to build, embed and maintain governance, risk and compliance frameworks to support regulated financial services products. Maintain Afterpay's Australian Credit License, which includes governance, compliance oversight and due diligence, and the compilation and submission of the annual compliance certificate requirements with ASIC. Manage of all monitoring, reporting, audit and testing ac

aifinancerecruitment
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SI
Just now

Customer Service Respond to customer inquiries in SoFinance regarding payment verification credit applications write-offs customer master changes invoice backup copies refund requests and payment corrections. Provide exceptional customer service by promptly addressing and resolving customer queries and concerns on Ring Central Pass the Credit Notes Entries Prepare various reports relating to Customer Service Activities Payment Application Resolve exceptions in payment application such as mismatched numbers due to improper scanning missing invoice numbers etc. Ensure accurate and timely application of payments received in Smart Match and in SAP. GL Monitoring Raise the ticket through SoFinance for payment details to Units and take necessary action once the details received Pass the AR Related Entries Prepare various reports relating to Payment Application Activities Address: Nesco IT Park, Tower 4, 5th Floor, South "A" wing, Off Western Exp Highway, Goregaon East, Mumabi Facility: SBS O2C Noram Qualification: Graduate Experience: 2 - 3 years Source: Sodexo India | Job Code: IJP570113

SAPcustomer service
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TG
10 days ago

Based in the Sun Day Red office in San Clemente, the Specialist Collections and New Accounts serves as a key partner in supporting Sun Day Red's growth through customer onboarding, credit administration, and customer master data governance. This role is responsible for ensuring domestic and international customer accounts are established and maintained in alignment with company policies, compliance requirements, and credit standards. Working cross-functionally with Sales, Finance, Tax, Customer Service, and Supply Chain, the Specialist drives operational excellence, mitigates risk, and supports a seamless customer experience. Essential Functions and Key Responsibilities: Manage the onboarding and setup of domestic and international customers, distributors, and business partners. Maintain customer master data and account information within ERP and related business systems. Review customer applications, financial information, trade references, and credit reports to support credit decisions and risk management. Support international account administration, compliance requirements, and credit reviews. Verify tax, resale, and regulatory documentation to ensure compliance and data integrity. Prepare and maintain reporting related to customer onboarding, credit administration, and operational performance. Drive process improvements that enhance efficiency, accuracy, and scalability. Knowledge and Skills Requirements: Knowledge of commercial credit principles, customer onboarding, and risk assessment. Strong analytical, organizational, and problem-solving skills. Excellent attention to detail and commitment to accuracy. Proficiency in Microsoft Excel and business systems. Strong written and verbal communication skills. Ability to collaborate effectively across multiple departments. Demonstr

Excelaccountingfinance
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C
Citi
📍 Irving Texas United States• $125.8K – $188.6K/yr
29 days ago

We are seeking a highly motivated and experienced Lead Java Developer to join our Credit Risk Technology team. This is a hands-on leadership role where you will be instrumental in designing, developing, and deploying robust, high-performance, and large-scale software solutions for Counterparty Credit Risk Management. You will be at the forefront of firm-wide initiatives, leveraging best-in-class software stacks and cutting-edge AI tools to solve complex challenges. You will lead a team of talented engineers, providing technical guidance, fostering innovation, and ensuring the delivery of high-quality, scalable, and resilient software. The ideal candidate is passionate about modern software development practices, proficient with contemporary tech stacks, and eager to utilize artificial intelligence to manage Citi’s exposure to financial institutions, governments, and corporates. This role offers the opportunity to make a significant impact by contributing to critical systems that provide an integrated view of trades, collateral, and market data from numerous sources. Key Responsibilities: Technical Leadership & Hands-On Development: Lead by example, actively contributing to the design, architecture, and hands-on development of critical software components for Counterparty Credit Risk Management leveraging AI tools such as Devin and Co-Pilot Drive technical excellence, ensuring best practices in coding, testing, and deployment are followed for high-performance and large-scale applications. Conduct code reviews, provide constructive feedback, and mentor team members in advanced development techniques. Team Leadership & Management: Supervise work of a team of software engineers Foster a collaborative, innovative, and inclusive team environment focused on tackling challenging firm-wide initiatives. Allocate resources effectively to meet project deadlines an

javasqlaws
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