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Credit Risk Operations Team Lead Jobs

2,652 active opportunities · Updated for October 2026

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Explore current credit risk operations team lead jobs. Use filters to narrow by work mode, employment type, experience and date posted.

C
Citi
📍 Staten Island New York United States• $61.3K – $85.5K/yr
Just now

The Personal Banker SAFE Act is an entry level position responsible for the assistance in the execution of sales, products or service activities in coordination with the customer service team. The overall objective of this role is to foster relations with customers to build loyalty and to help increase sales to individual consumer clients. Responsibilities: Work with business credit requests less than $250K, recognize/refer larger lending opportunities and cross sell treasury and related small business products Build referral business opportunities through Centers of Influence (COIs) and the Member Get Member (MGM) Program Assist in strategies to grow the small business client and implement appropriate sales plans to target Book of Business customers Deliver client services/outbound calls/inbound calls to acquire new relationships and deepen existing relationships through the cross-sell of relevant products and services while delivering remarkable client experience Provide Tellers and other branch staff with coaching and guidance on products and special programs, identifying client needs, and providing appropriate referrals Recognize transaction needs of clients, educate clients on all service and digital channels and leverage technology/ marketing tools available to uncover opportunities, and present product offers/financial solutions Understand and comply with Citibank policies, standards and procedures Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Qualifications:</u

artificial intelligenceaicustomer service
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Pnc
📍 Pittsburgh• $55K – $157.3K/yr
Just now

Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Quantitative Analytics and Modeling Analyst Senior within PNC's Model Risk Management organization, you will be based in Pittsburgh, PA, Boston, MA or Tysons Corner, VA. We are seeking an experienced model validator to be part of our Model Risk Management team at PNC. The position reports to a validation manager in Commercial Credit and Financial Valuation Models and is part of the Independent Risk Management organization. This role involves performing rigorous independent reviews on some of PNC’s most important models including Commercial & Industrial, Commercial Real Estate and retail commercial loss forecasting models, risk rating models, as well as financial valuation and investment models. This role also participates at and provide individual and aggregate model risk assessment in various model working groups and forums. PNC is an in-office company that fosters a supportive culture

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Affirm
📍 Canada• Remote• $181K – $241K/yr
7 days ago

At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. About the Product team The Product team listens to our customers’ needs and translates those insights into a clear product vision. The team works closely with design, engineering, and analytics to build scalable financial products that empower people to manage their money with confidence. We rely on empathy, curiosity, and business sense to prioritize features and improve experiences. Our role is to lead with clarity, support cross-functional execution, and champion the user in every decision. About the role Millions of people use the Affirm Card, but we don’t yet give them a reason to keep coming back beyond the product itself. You’ll build our consumer loyalty program from scratch: what people earn, how they move up, and why Affirm becomes their default way to pay. What you’ll do Own the vision and roadmap for Affirm’s consumer loyalty program, setting the hypotheses, success metrics, and sequencing across multiple quarters Launch the first version of rewards and tiers, including earn mechanics, member benefits, redemption, and the surfaces that make the value obvious in app, at checkout, and after a purchase Build the engagement loops (progress, milestones, personalized offers) that turn a one-time borrower into someone who reaches for Affirm every week Own the program economics: reward liability, funding mix across merchant-funded offers, interchange and network incentives, and the case for incremental GMV against cost per member Set up the measurement foundation for loyalty, including holdouts, incrementality testing and long-run LTV, then tune earn and burn rates and tier thresholds off what the data says Partner with Risk, Credit, Legal, Compliance, Finance and Marketing to design rewards that are compliant and clearly disclosed, with no hidden fees or fine print that surprises peopl

REMOTEsqlaifinance
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O
13 days ago

About Outreach Outreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few. About the Team Managed Services sits within Professional Services. We're Outreach, CRM, and GTM technology experts who help customers get full value from the platform once implementation ends. Our Managed Service Consultants are trusted advisors. They drive adoption, flag risk, and grow usage, so customers keep exceeding their goals. The Role You'll join our India-based Managed Services team, chartered with building our customers' AI Agents beyond what was set up during implementation: opening new use cases and growing Amplify credit and product consumption. You’ll own and expand our largest, most complex portfolio of accounts and guide customers through best practices and hands-on configuration to drive outcomes and deepen adoption. You will partner with the leaders and team to set the technical standard for the practice and be a go-to resource when other consultants hit edge cases. You'll stay technically fluent in Outreach's evolving capabilities, AI included, so you can configure and troubleshoot in real time. The role mixes technology and business consulting with solution design and project management. You'll work closely with Customer Success and Account Executives, build rapport fast, and influence customer outcomes. You'll own results for your

REMOTEaiSAPproject management
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A
15 days ago

At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. About the Product team The Product team listens to our customers’ needs and translates those insights into a clear product vision. The team works closely with design, engineering, and analytics to build scalable financial products that empower people to manage their money with confidence. We rely on empathy, curiosity, and business sense to prioritize features and improve experiences. Our role is to lead with clarity, support cross-functional execution, and champion the user in every decision. About the role Millions of people use the Affirm Card, but we don’t yet give them a reason to keep coming back beyond the product itself. You’ll build our consumer loyalty program from scratch: what people earn, how they move up, and why Affirm becomes their default way to pay. What you’ll do Own the vision and roadmap for Affirm’s consumer loyalty program, setting the hypotheses, success metrics, and sequencing across multiple quarters Launch the first version of rewards and tiers, including earn mechanics, member benefits, redemption, and the surfaces that make the value obvious in app, at checkout, and after a purchase Build the engagement loops (progress, milestones, personalized offers) that turn a one-time borrower into someone who reaches for Affirm every week Own the program economics: reward liability, funding mix across merchant-funded offers, interchange and network incentives, and the case for incremental GMV against cost per member Set up the measurement foundation for loyalty, including holdouts, incrementality testing and long-run LTV, then tune earn and burn rates and tier thresholds off what the data says Partner with Risk, Credit, Legal, Compliance, Finance and Marketing to design rewards that are compliant and clearly disclosed, with no hidden fees or fine print that surprises peopl

REMOTEsqlaifinance
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S
18 days ago

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The Role SoFi’s Marketing Team is seeking a Senior Director of Affiliate Marketing to provide strategy, vision, and direction for our Affiliate Partnerships business. This role is a critical leadership position directly responsible for our Lending and Banking verticals, setting the strategy and directly managing a structured team of seasoned Affiliate professionals responsible for Personal Loans, Student Loans, Home Loans, Credit Card, Deposits, Brokerage, and Crypto. It reports directly into our VP of Affiliate & Referral Marketing. Besides owning the external relationships & engagement with top affiliate partners, this role will partner closely with internal x-functional leadership across Product Marketing, the Business Units, Business Corporate Development, Finance, Risk, Data Science, and Engineering to identify opportunities and achieve our strategic objectives. There is a large business development component to this role, including helping to onboard and optimize partners and investors to our Loan Platform Business in Affiliates, and ensuring SoFi is top of mind with partners in exploring new B2B opportunities in areas such as Big Business Banking, SMB Lending, SoFi Stablecoin & Crypto adoption and Secured Lending. Importantly, this role wil

Tableaufinance
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Outreach
📍 Hyderabad• Full-time• Remote
1mo ago

About Outreach Outreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few. About the Team Managed Services sits within Professional Services. We're Outreach, CRM, and GTM technology experts who help customers get full value from the platform once implementation ends. Our Managed Service Consultants are trusted advisors. They drive adoption, flag risk, and grow usage, so customers keep exceeding their goals. The Role You'll join our India-based Managed Services team, chartered with building our customers' AI Agents beyond what was set up during implementation: opening new use cases and growing Amplify credit and product consumption. You'll own a portfolio of our most strategic accounts and guide customers through best practices and hands-on configuration to drive outcomes and deepen adoption. You'll stay technically fluent in Outreach's evolving capabilities, AI included, so you can configure and troubleshoot in real time. The role mixes technology and business consulting with solution design and project management. You'll work closely with Customer Success and Account Executives, build rapport fast, and influence customer outcomes. You'll own results for your book of business against Managed Services KPIs, and report to a Practice Manager, Managed Services. Key Performance Indicators: Manage a book of business with an averag

REMOTEaiSAPproject management
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About Paytm: Paytm is India's leading financial services company offering full-stack payments and financial solutions to consumers, merchants, and online platforms. Our mission is to bring half a billion Indians into the mainstream economy through payments, commerce, banking, investments, and financial services. Profile: Scheme Management | Vertical: Lending EMI | Role: Program Management | About the role Own scheme design, launch, and lifecycle management for Lending EMI — offers, eligibility constructs, commercials, and performance. You will ensure schemes are commercially sound, operationally executable, and compliant, and that they deliver intended business outcomes. Key responsibilities -Design and manage EMI schemes (tenure, ROI / subvention, eligibility, ticket size, product / partner constructs). -Own scheme lifecycle: ideation → business case → approvals → launch → monitoring → refresh / sunset. -Partner with Sales, Product, Credit, Finance, and lenders on scheme constructs and go-to-market. -Analyse scheme performance (volume, conversion, margin, risk, partner ROI) and recommend changes. -Maintain scheme inventory, version control, circulars / communications, and audit-ready documentation. -Ensure schemes align with credit policy, regulatory / compliance requirements, and commercial guardrails. -Coordinate Tech / Ops enablement so schemes go live correctly in systems and processes. -Run scheme performance reviews with leadership and drive course corrections. -Support competitive benchmarking and new scheme ideation for growth segments. Why join us: We support our people by providing a range of flexible working options so they can work in the way that best suits them. We also offer you the opportunity to develop your career, working in a diverse and inclusive workplace where the diverse backgrounds, perspectives and life experiences of our people are celebrated and create a great place to grow, thrive and belong. Most importantly, for us Work is Fun!!

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Everpure
📍 Lehi• $73K – $110K/yr
1mo ago

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE Collections is where cash flow becomes real — where the numbers on a report turn into dollars actually in the bank. As our Senior Collections Analyst, you'll own a global portfolio of commercial accounts end-to-end: driving outreach, resolving disputes, and weighing in on credit hold decisions. You'll also be the resident expert on how our ERP supports AR and Collections work, so you'll shape both the deals closing today and how the team operates going forward. You'll work daily with Sales, Billing, Credit, Revenue, Order Management, Treasury, and Legal, balancing commercial urgency against risk. WHAT YOU'LL DO Own a large, global portfolio of commercial accounts, running proactive outreach that secures payment commitments and drives down past-due balances Advise the credit hold team on payment history and account risk, including input on "hard hold" accounts, balancing commercial urgency against exposure Resolve billing disputes, credit memos, short payments, and complex multi-party disputes, partnering with Sales, Billing, Credit, and Customer Experience, and looping in Legal when formal escalation is needed Manage withholding tax reconciliation and navigate country-specific payment cycles and regulatory requirements across an international portfolio Flag high-risk and chronically past-due accounts for bad debt reserve review, and keep account-to-owner contact mapping current so escalations reach the right perso

aiSAPfinance
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Sofi
📍 Add All Locations Here• Full-time• $223.6K – $245.9K/yr
2mo ago

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. SoFi Bank N.A. seeks Staff Data Scientist in San Francisco, CA: Job Duties: Identify opportunities and collaborate cross functionally to develop, implement, and continuously improve machine learning models and strategies that support credit underwriting. Identify opportunities to apply AI and advanced machine learning approaches to solve complex business problems. Evaluate alternative data sources and external vendor solutions by defining and driving proof of concept projects to demonstrate the solutions business values. Explore and leverage inhouse, external, and other opensource machine learning software/algorithms. Contribute in enhancing SoFi’s risk model development code base by developing customized Python scripts or packages. Collaborate with Model Risk Management team and Fair Lending team to demonstrate models are developed with high level rigor that satisfy Model Risk Management requirements, Fair Lending requirements, and other regulatory requirements. Spearhead model deployment by collaborating with cross functional teams including Credit, Product, Engineering, and Business Unit. Present model performance and insights to Credit, Risk, and Business Unit leaders. Full-time telecommuting is an option. Requirements: Master’s degree in Statistics, Data Science, or a related quantitative discipl

pythonsqlrest
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Stripe
📍 San Francisco• Full-time• Remote
3mo ago

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Financial Connections team sources, develops, and manages relationships with our most critical financial institutions, banking, and ecosystem partners. Our team drives the expansion of Stripe's merchant and consumer offerings by building partnerships with the leading companies in these areas. Our team executes on high-impact, cross-functional initiatives with these partners across new product initiatives. These partnerships have a significant impact on Stripe and the products used by millions of our users. What you’ll do We are looking for a Partner Development Manager who will be responsible for driving our open banking partnership strategy and executing partnerships with top financial institutions in support of Stripe's Financial Connections business (stripe.com/financial-connections). You will focus on growing our portfolio of partners with the largest banks and credit unions in the US, expanding Stripe's direct connectivity coverage to ensure consumers have seamless access to their financial data. You will own end-to-end deal strategy and execution—from sourcing and qualification through negotiation and launch—with many of the top financial institutions across North America. As part of these efforts, you will collaborate closely with cross-functional stakeholders, including Product, Engineering, Legal, Finance, Risk, and others. You will also lead relationship management, partnering closely with external partners' executive leadershi

REMOTEaigofinance
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We are TRADER, a Canadian leader in digital automotive solutions. Our flagship brands — AutoTrader.ca , AutoSync , Dealertrack Canada and CMS — help Canadians buy, sell, and finance vehicles with confidence. As part of AutoScout24 group , Europe’s largest online car marketplace, we’re shaping the future of automotive retail in Canada and beyond. Learn more at tradercorporation.com . This role will be within our Collateral Management (CMS) team, a national tech solution that boosts lien and registration services, recovery services, and insolvency management solutions for Canadian Lenders. --- About the CMS Registry Solution The CMS Registry Solution powers end-to-end collateral and lien management for banks, automotive finance companies, credit unions and other lenders. The platform automates the full lien lifecycle—registration, amendment, search, monitoring and discharge—to protecting lenders, reduce risk and ensure compliance, and provides value-added features such as lien validation, asset monitoring and fraud detection. We’re actively modernizing the platform that is mission-critical used by major financial institutions with a focus on scalability, automation, and developer experience . Current work includes containerizing services, upgrading .NET runtimes, strengthening CI/CD and observability, and adopting Infrastructure as Code—alongside pragmatic AI-assisted development and intelligent QA. You’ll join a small, critical and high-impact team (engineers, product owner, engineering manager) focused on solving real customer problems with durable systems. You’ll be expected to own a major slice of the platform, lead technical execution for key initiatives, and raise the quality bar through strong engineering judgment. What You’ll Do: Build & Evolve Critical Systems Design and implement scalable, resilient backend and frontend services using .NET (Core / 6+ / 8), Angular, and RESTful A

typescriptangularsql
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SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today, SpaceX is actively developing the technologies to make this possible, with the ultimate goal of making life multiplanetary and expanding consciousness to the stars. SpaceXSI is building Super Intelligence to help humanity understand the universe. Our teams are building the full Super Intelligence stack: from our Colossus supercomputers, to Grok models, to our suite of applications, including Grok Bot, Grok Build, Grok Imagine, Grok Voice, and X. We're creating a powerful flywheel where more compute trains better models, better models power more useful products, and what we learn from people using those products shapes what we build next. ABOUT THE ROLE: We are seeking a skilled and innovative Application Security Engineer to join 𝕏 Money. In this role, you will protect the security and integrity of our payments and financial products throughout the software development lifecycle, with a particular focus on code security, CI/CD pipelines, and systems that move and hold customer funds. Experience securing fintech, payments, digital wallet, ledger, or similar high-value platforms, where fraud, abuse, and unauthorized transfers are a constant concern, is strongly preferred. RESPONSIBILITIES: Conduct in-depth code reviews and static analysis to identify and mitigate security vulnerabilities in financial applications Design and implement secure coding guidelines and best practices for development teams Collaborate closely with development teams to integrate security practices throughout the CI/CD pipeline Perform threat modeling and risk assessments for payments, wallets, ledgers, and related product surfaces, and develop mitigation strategies for fraud, abuse, and unauthorized movement of funds or credits Manage vulnerability tracking and remediation efforts, providing guidance to development teams Manage the

pythonawssupply chain
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Point72
📍 West Palm Beach
20 days ago

A Career with Point72's Macro Team Point72’s Global Macro business is a scaled, global investment platform with more than two decades of experience trading across rates, FX, credit, volatility, and emerging markets. Operating across 10 offices worldwide, we have doubled our capital allocation and grown our number of teams fivefold since 2020. We combine deep asset-class expertise with a highly collaborative culture across macro, fundamental equities, and systematic strategies to drive differentiated investment performance and support long-term career growth for our talent. WHAT YOU'LL DO Generate trade ideas across liquid U.S. convertible securities through bottom-up fundamental research Develop credit opinions by analyzing businesses and capital structures across loans, bonds, and credit default swaps Build financial models to assess issuer fundamentals and relative value across distressed, high-yield, and high-grade credit markets Review transaction documentation to identify risks and protections that inform convertible and broader credit investment decisions Synthesize market information across sectors to uncover thematic opportunities and translate insights into actionable trade recommendations Form differentiated investment views that challenge consensus and clearly articulate conviction behind those ideas Monitor existing positions by tracking news flow, fundamental developments, and supply dynamics that may affect investment views Communicate research conclusions clearly, including key risks, relative value considerations, and factors that could affect the investment thesis WHAT'S REQUIRED 1+ years of experience conducting credit research on the buy-side or sell-side Interest in public markets and trading, with a focus on applying research to investment decisions Strong fundamental credit research skills, including financial modeling and relative value analysis Familiarity with credit securities, including bonds, convertible bonds, and credit default swaps Co

G
22 days ago

About us GoCardless, a Mollie company, is a global leader in bank payments. Over 100,000 businesses, from start-ups to household names, use GoCardless to collect, manage and send bank payments through Direct Debit, real-time payments and open banking. With US$130bn+ processed annually across 30+ countries, we handle recurring and one-off payments without the chasing, stress, or expensive fees. Our end-to-end payment platform also features AI-powered solutions to improve payment success and reduce fraud, alongside connections to over 350 platforms businesses use everyday. We are headquartered in the UK, with teams and operations spanning North America, Europe and Asia-Pacific. For more information, please visit www.gocardless.com and follow us on LinkedIn @GoCardless. Mollie is the leading payments and financial services partner for business, rooted in Europe, with global reach. The role This is an opportunity for someone looking to develop a career in credit control. You’ll gain experience in operating and reporting on credit processes, working closely with senior credit controllers to ensure optimal debt control, and collaborating with Customer Operations and other teams to maintain strong customer relationships. You will be responsible for the resolution and management of outstanding invoices and delinquent accounts. You’ll communicate directly with customers to answer their queries and agree payments, escalating for approval where necessary. You will produce and analyse aging reports, and assist with tracking collection efforts and payment reminders (Dunning). Where necessary, you will escalate to senior credit controllers, in accordance with agreed policies. What excites you: Communicating with customers in a professional and timely manner to collect overdue payments and outstanding debts, in line with agreed credit terms Responding to and resolve queries from merchants Creating and distributing reports on outstanding debt and incoming payments Alloca

aisalesforceExcel
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