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Credit Risk Operations Team Lead Jobs

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We are a Canadian leader in digital automotive solutions. Our flagship brands — AutoTrader.ca , AutoSync , Dealertrack Canada and CMS — help Canadians buy, sell, and finance vehicles with confidence. AutoTrader.ca is Canada’s largest automotive marketplace, with over 25 million monthly visits . As part of AutoScout24 group , Europe’s largest online car marketplace, we’re shaping the future of automotive retail in Canada and beyond. Join us on our journey as we bring together the best of Europe and North America to shape the future of automotive retail. Role Description Team leadership: Support, coach, train, existing new team members; oversee collection activities and ensure individual/team objectives are achieved. Collections management: Support the overall collection efforts to minimize financial losses, including determining when accounts should be referred to external collection agencies and evaluating agency performance. Strategic accounts: Personally manage a portfolio of high value/strategic accounts, driving collections while maintaining strong customer relationships. Cash forecasting: contribute to cash collection forecasts and projections, tracking expected receipts and identifying risks. Cross-functional collaboration: Partner closely with Finance, Billing, Sales Operations, and Cash Posting teams to improve billing accuracy, order entry, cash application, and service delivery. Dispute and escalation management: Resolve complex or ongoing customer complaints related to billing and services by coordinating with the appropriate internal teams. Process improvement: Develop and implement policies and processes that improve collections effectiveness and upstream/downstream financial operations. Training & development: Train new hires and provide ongoing coaching to existing team members to improve performance. Projects & initiatives: Support special projects and broader organizational

artificial intelligenceaisalesforce
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Qonto
📍 Paris• Full-time• Hybrid
11mo ago

Our mission and customers: We are creating the freedom for SMEs to succeed by delivering Europe's leading finance workspace with banking at its core, augmented by financial tools. We are proud to be rated 4.8 on Trustpilot, based on 55,000+ reviews. Our culture puts customer satisfaction at the core of what we do, as proven by our Net Promoter Score of 75 (more about our culture here). Our journey: Founded in 2017 by Alexandre and Steve, Qonto has grown to 1,700 Qontoers serving over 750,000 customers across 8 European countries. We have been profitable since 2023, and we are just getting started. Our beliefs: We hire for skills and potential. With 80+ nationalities, 45% women, of which 56% of women in our leadership team, diversity isn't a program; It's who we are. We've built a discrimination-free hiring process because the best teams are built on merit. AI at Qonto: AI is deeply embedded in how we work (here) - Every Qontoer gets unlimited access to the best AI tools. We want people who experiment without waiting for permission, push AI beyond the obvious, know when to trust it, and when to question it. ------------------------------------------------------------------------------------------------------ Join us as a Credit Fraud Analyst to help protect Qonto's credit products as we become a bank. You'll own the operational efficiency of our credit fraud processes end-to-end, reporting to Thibault, Head of Fraud. ➡️ What you'll do Own credit fraud operations end-to-end: You'll supervise the day-to-day efficiency of our credit fraud processes. Sharpen our AI fraud detection: You'll partner with Tech to continuously improve the AI tool we use to catch credit fraud and defaults. Rework eligibility, not just enforce it: You'll analyze credit defaults and declined financing to challenge and rework our eligibility criteria. Build and run fraud controls: You'll design and implement the controls that keep our credit products safe as we scale. Be the cross-market go-to

aifinancerecruitment
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ROLE We're seeking an investment analyst to join a discretionary macro team focused on liquid credit. RESPONSIBILITIES Conduct rigorous fundamental bottom up credit research to identify attractive long/short investment opportunities. This will entail credit analysis, financial modelling, documentation reviews, etc. Analyze businesses and capital structures (loans, bonds, CDS) across Distressed, High Yield, and High Grade credit markets and develop credit opinions. Synthesize market information and develop thematic trade ideas across sectors. Develop differentiated investment views from consensus and push conviction or contrarian viewpoints. Monitor existing positions, including news-flow, fundamental developments, and supply. Engage and maintain external relationships (sell-side research, syndicate, company management, ratings agencies) to develop views on issuers. REQUIREMENTS 3-6 years of experience in credit research or trading on the buy-side or sell-side, ideally as a desk analyst or trader. Experience building full three statement models (forward/backward), including all key KPIs. Direct experience reviewing credit agreements and bond indentures in order to understand corporate balance sheet flexibility. Prior industry specific focus and experience preferred. Entrepreneurial mindset. Commitment to the highest ethical standards. About Point72: Point72 is a leading global alternative investment firm led by Steven A. Cohen. Building on more than 30 years of investing experience, Point72 seeks to deliver superior returns for its investors through fundamental and systematic investing strategies across asset classes and geographies. We aim to attract and retain the industry’s brightest talent by cultivating an investor-led culture and committing to our people’s long-term growth.

G
28mo ago

OVERVIEW The Insights product is a new offering for Guidepoint's Institutional investment and corporate clients, that offers teleconferences, surveys, and in-person events. The teleconferences live in a transcript library portal, which covers a wide of industries/topics that enables our clients to make informed decisions. All content features experts from Guidepoint’s proprietary global network and is conceptualized and hosted by former investment professionals (i.e. private equity/hedge fund), sell-side equity research analysts, and industry professionals. WHAT YOU’LL DO: Monitor single name corporate credit situations in North America including distressed, restructuring/re-orgs, and price dislocations in both leveraged loan and high yield markets Conduct bottoms-up company research including reviewing earnings releases, reading investor presentations and analyzing SEC filings Review and analyze credit agreements, bond indentures and court filings Create original content and moderate teleconferences on timely topics featuring an expert from Guidepoint’s network with the goal of producing actionable insights for buy-side clients Generate ideas and follow key investor views among relevant strategies within North America credit Can be an in-person position or a fully remote work-from-home position WHAT YOU HAVE: Bachelor’s degree or Master’s degree Minimum 10 years of sell-side or buy-side analyst experience Must follow a bottoms-up, fundamental approach to investment research focusing on individual companies Has prior experience covering single name corporate credit across both bank and high yield markets; must be proficient in corporate credit analysis, with an emphasis on Distressed credit Ability to work in a fast-paced entrepreneurial environment Outgoing personality with the ability to speak with people at all professional levels Intellectual curiosity and desire to learn Effective time management and organizational skills Demons

WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. For more information, visit WPP.com. Why we're hiring: To manage the cash collection portfolio of Clients within the Media and Non-Media Credit Collections Team. Effective conscientious Credit Controller who can demonstrate a successful proven track-record within a credit collection role. Utilising either credit management software, e-mail, telephone to contact Clients regarding debts owed and ensure payment to contracted terms of outstanding invoices. Extremely Client focused, strong communicator, resilient and determined individual who can be self-motivated, and team oriented to achieving individual and team targets set by the Credit Manager What you'll be doing: To manage an allocated Client portfolio ensuring payment to contracted terms Utilise either Credit Management Software (where available), e-mails and telephone to contact Clients in order to ensure payment to terms Keep a record of all communication with the Client Resolve all queries and or problems for Clients, copy invoices, proof of delivery, credit notes, and liaise internally to progress any queries that are being handled in any other department or by the operating compa

Excelfinancerecruitment
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Guidepoint
📍 London• Full-time
1mo ago

Overview: The Insights product is an offering for Guidepoint's Institutional investment and corporate clients, that offers teleconferences, surveys, and in-person events. The teleconferences live in a transcript library portal, which covers a wide of industries/topics that enables our clients to make informed decisions. All content features experts from Guidepoint’s proprietary global network and is conceptualized and hosted by former investment professionals (i.e. private equity/hedge fund), sell-side equity research analysts, and industry professionals. All applicants must have the right to work in the UK. What You'll Do: Monitor single name corporate credit situations in European markets including new issues, distressed, restructuring/re-orgs, and price dislocations in both leveraged loan and high yield markets. Create original, sell-side type content on these topics Conduct bottoms-up company research including reviewing earnings releases, reading investor presentations and analyzing regulatory filings Moderate teleconferences on timely topics featuring an expert from Guidepoint’s network with the goal of producing actionable insights for buy-side clients Generate ideas and follow key investor views among relevant strategies within European credit Can be an in-person position or a fully remote work-from-home position What You Have: Bachelor’s degree or Master’s degree 7 years or more of sell-side or buy-side analyst experience Follow a bottoms-up, fundamental approach to investment research focusing on individual companies Has prior experience covering single name corporate credit across both bank loan and high yield markets with a European focus; must be proficient in corporate credit analysis, with an emphasis on either loan / High Yield or Distressed strategies Ability to work in a fast-paced entrepreneurial environment Outgoing personality with the ability to speak with people at all professional levels Intellectual curiosity and desire to learn Effective ti

WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. For more information, visit WPP.com. Why we're hiring: We are hiring a Senior Collections Analyst to support and strengthen our Accounts Receivable and Collections operations across the Group. This role is critical to ensure accurate and timely collection of customer payments, full compliance with internal controls, and effective collaboration with internal departments and Group entities. As a senior profile, this person will also play a key role in driving process improvements and efficiencies within the Collections team. What you'll be doing: As a Senior Collections Analyst, you will be responsible for end-to-end management of the collections process, including: Managing customer collections through regular email and phone follow-up to ensure timely payment. Overseeing and controlling the daily posting of customer payments in the Group's ERP systems. Performing cash reconciliations and matching payments against outstanding invoices. Contributing to the resolution of discrepancies and disputes with customers, in close collaboration with the Group's legal entities and internal departments. Preparing financial reports related to th

Excelaccountingfinance
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We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary CVS Health Specialty Pharmacy, a mail service pharmacy in the Monroeville area has an opportunity for a full-time Medical Benefit Credit and Refund Specialist Coordinator to handle insurance credit balance follow up. The Medical Benefit Credit and Refund Specialist Coordinator will ensure timely and accurate credit balance resolution with third party payers while demonstrating excellent customer service to patients, healthcare professionals and insurance carriers. As part of this team, you will work in a fast paced and team focused environment. We will support you by offering all the tools and resources you need to be successful in a collaborative team environment. Located in the Monroeville facility, this opportunity also provides free parking. Key Responsibilities of the Medical Benefit Credit & Refund Specialist Coordinator: Third party insurance follow-up associated with the dispensing of prescription medication via telephone, Internet, and in writing. Review and validate the credit balance by verifying accurate billing and cash posting procedures. Resolve issues related to credit balances including identifying overpayments and validating appropriate revenue recognition. Perform analytical activities for the revenue cycle department managing healthcare accounts receivable. Initiate refunds, revers

Excelcustomer service
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Plaid
📍 New York• Full-time• Remote• $207.6K – $273.6K/yr
13 days ago

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam. We believe Plaid has the power to be the next-gen Credit Bureau - supporting large scale adoption of cash flow into the credit underwriting process. The Credit Decisioning platform team is responsible for building best-in-class cashflow based insights products that enable lenders to make more holistic lending decisions and empower broader access to Credit products for prospective borrowers. We own the systems and tooling that form the platform to build and serve these insights at huge scale, partnering with our Data partners to release new products yearly. You will be defining the future architecture of Credit insights products and executing against an ambitious product roadmap. You will partner with our Product, Data Science, and Machine Learning team to iterate on and productionize new insights that enable our customers to make more holistic lending decisions. Responsibilities: Leading technical architecture and execution across credit insights products: everything from data fetching and online feature serving for API requests, to offline production pipelines and tooling for model training. Scaling and evolving the architecture through an expected ~100x increase in load from det

REMOTEmachine learning
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Pnc
📍 Philadelphia• $146.3K – $271.7K/yr
29 days ago

Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Relationship Manager III within PNC's Business Credit organization, you will be based in Philadelphia, PA or Baltimore, MD. As part of PNC's Asset Based Lending (ABL) team, this role manages a portfolio of commercial lending relationships and serves as a key client-facing representative throughout the credit process. The Relationship Manager is responsible for delivering a high level of service, coordinating amendments and renewals, and applying strong financial and credit analysis skills to support sound credit decisions and ongoing portfolio performance. Credit training or prior credit experience is highly valued. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC w

Overview The Insights product is an offering for Guidepoint's Institutional investment and corporate clients, now in its 9 th year, that offers teleconferences, surveys, in-person events, along with a plethora of AI-facilitated data and content. The teleconferences live in a transcript library portal, which covers a wide of industries/topics that enables our clients to make informed decisions. All content features experts from Guidepoint’s proprietary global network and is conceptualized and hosted by former investment professionals (i.e. private equity/hedge fund), sell-side equity research analysts, and industry professionals. What You’ll Do: Conduct bottoms-up company research including reviewing earnings releases, reading investor presentations and analyzing regulatory filings Moderate teleconferences on timely topics featuring an expert from Guidepoint’s network with the goal of producing actionable insights for buy-side and PE clients Work with our AI team to systematize diligence questions with the goals of automating certain fundamental research solutions Generate ideas and follow key investor views among relevant strategies within European credit Can be an in-person position or a fully remote work-from-home position What You Have: Must possess exceptional written and spoken English skills at a professional level Bachelor’s degree or Master’s degree 7 years or more of deep fundamental analyst experience ideally in a Private Equity setting Must follow a bottoms-up, fundamental approach to investment research focusing on individual companies Has prior experience covering single name corporates on either the sell-side or buy-side. Some familiarity with capital structure or credit analysis, via the Broadly Syndicated Loan or Private Credit / Direct Lending markets. Ability to work in a fast-paced entrepreneurial environment Outgoing personality with the ability to speak with people at all professional

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