Customer Care Advisor Jobs

Who We Are At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you. We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team. Our Values If this sounds like you, you’ll fit right in. Department Revenue Operations Who We Are At Justworks, we're building the infrastructure that helps small businesses run, payroll, benefits, compliance, and HR in one place. We're data-driven, move with urgency, and care deeply about the people on our team and the customers we serve. If you want to build things that matter inside a company with real scale and real complexity, you'll fit right in. Who You Are You care about shipping things that change how revenue teams operate — not just automating tasks, but architecting the systems underneath them. You’ve built things in production. You think in systems. You’ve worked with LLMs not as a novelty but as a primitive you compose with, the same way you’d reach for a database or a queue. You understand that the next generation of GTM infrastructure isn't a better Salesforce configuration or a smarter Zapier flow — it's a unified, AI-native application layer that gives sellers, CS reps, and revenue leaders a single surface to execute, coach, and decide. You want to build that at Justworks. This role sits inside Revenue Operations. You'll work closely with Sales, Customer Success, RevOps, and Data

Location Details: Remote - Bulgaria At GoDaddy the future of work looks different for each team. Some teams work in the office full-time, others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely. This is a remote position, so you’ll be working remotely from your home. You may occasionally visit a GoDaddy office to meet with your team for events or meetings. Schedule: Department hours from 10:30am EEST until 1:30am EEST 7 days a week. Shifts will be within department hours which Includes weekend work. Flexibility needed to cover shifts within department hours based on business needs. What you'll get to do... We're looking for a Technical Support professional to join our Investors and Enterprise Operations - Services & Care team. In this role, you'll support customers through clear communication, effective troubleshooting, and accurate execution of back-office tasks. You'll work in an escalated support environment where quality, empathy, and attention to detail matter. Technical Support I is a dual role that combines customer-facing support with operational responsibilities such as transaction processing, payouts, and account verification. You'll follow established procedures while developing deeper product knowledge and improving your technical troubleshooting skills over time. If you enjoy helping customers, solving problems, and learning new systems, this is a great opportunity to grow within a high-performing support organization. Communicate with customers via email, phones, chat, or internal systems to understand their needs and resolve issues Explain technical concepts in simple, straightforward language Provide accurate updates, set expectations, and ensure a positive support experience Troubleshoot operational and technical issues using internal diagnostic tools and knowledge articles Escalate complex issues appropriately and document them clearly for higher-level teams Proces

About StarRez StarRez is the global leader in student housing software, providing innovative solutions for on and off-campus housing management, resident wellness and experience, and revenue generation. Trusted by 1,400+ clients across 25+ countries, StarRez supports more than 4 million beds annually with its user-friendly, all-in-one platform, delivering seamless experiences for students and administrators. With offices in the United States, Australia, the UK, and India, StarRez blends the robust capabilities of a global organization with the personalized care and service of a trusted partner. The Role: We are looking for a Senior Quality Engineer - AI to help shape how StarRez evaluates, validates, and improves AI-powered product experiences. You will play a pivotal role in elevating our quality practices for AI-powered product experiences and tooling. You will be a product expert within our engineering organization, deeply understanding workflows and customer outcomes. This role will balance hands-on individual contributor responsibilities with leading, influencing, and coaching your peers. You’re someone who is passionate about seeing systems holistically and is eager to drive the highest standards of accuracy, safety, usefulness, and reliability. You will help define what "good" AI output means for StarRez, build repeatable evaluation systems, coach reviewers and subject matter experts, and turn subjective feedback into measurable product improvement. You will work at the intersection of AI engineering, product, and domain knowledge — partnering with engineers, product managers, and SMEs to raise the bar on how StarRez evaluates, monitors, and improves AI tools. Key Responsibilities: Lead or contributed to end-to-end AI quality and evaluation strategy for product experiences involving LLMs, RAG, prompts, tool-use, or agent workflows. Provided quality-focused input during ticket grooming, discovery, and feature discussions, with clear guidance on testability, ob

Who We Are At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you. We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team. Our Values If this sounds like you, you’ll fit right in. Who You Are Product Marketing defines how Justworks wins—shaping our narrative, informing decisions, and driving growth through pricing, positioning, and GTM systems. The Customer Journeys team owns how customers enter, convert, and expand across the platform. We are the connective tissue between the platform and the go-to-market motion. We are seeking a Senior Product Marketing Manager, Growth with a GM mentality and a direct line to business outcomes. Your work will directly affect funnel conversion, net revenue retention, and customer lifetime value—whether you’re shaping how SMB prospects discover and choose Justworks, or defining the signals and strategies that drive customers from single-product to multi-product adoption. This role is built for a PMM who combines customer obsession with analytical rigor and a hacker’s mentality for finding growth—someone who moves fast on data and knows that the best insights come from spending time with customers, not just dashboards. Your Success Profile Journey & Lifecycle Design Own strategy and messaging across the full customer lifecycle—from acquisition (point of entry through conversio

Who We Are At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you. We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team. Our Values If this sounds like you, you’ll fit right in. Who You Are As Justworks’ Manager, International Payroll (APAC), you will be responsible for leading the strategy and execution of payroll and payroll tax operations to ensure they are run on-time and accurately across all active APAC countries and other international jurisdictions. You are a seasoned leader and the regional expert on the execution of payroll activities, tax payments, and statutory reporting. You ensure total compliance with regional and local tax regulations while maintaining a global perspective that includes international contractor payments and multi-jurisdictional expansion. You are accountable for managing a high-performing regional team, optimizing our current systems, and partnering with Product teams to innovate and build scalable, automated payroll solutions for the future. You work closely with customer-facing teams to ensure invoicing is seamless and serve as the final escalation point for complex payroll-related inquiries from workers and customers. You are a natural leader who can manage high-pressure situations with ease, possessing both a deep technical understanding of global payroll and the creative mindset

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role Palantir powers mission-critical work across federal health and civilian agencies - from improving patient care and accelerating public health responses, to helping farmers access services, modernizing tax record reviews, and improving aviation safety. Forward Deployed Software Engineers (FDSEs) work directly with customers to rapidly understand their hardest problems and build solutions against them. Projects often start with an open-ended question: "How do we respond to a foodborne illness outbreak faster?" or "Where is our medical supply chain failing patients?" Your job is to show up and solve them. In Federal Health/Civil, your responsibilities look like those of a startup CTO. You'll own end-to-end execution of high-stakes projects within small, high-ownership teams, spanning the full stack of execution: whiteboarding architecture with engineers, building data pipelines and operational workflows, deploying AI agents, advising customer executives, and driving strategy with your team - sometimes all in the same day. Whether you want to be an entrepreneur or an engineering leader, Palantir is built to get you there. You'll learn to unpack ambiguous problems and reason carefully about the cost and consequence of solutions. You'll work autonomously, make consequential decisions, and build with some of the country's most important institutions - with colleagues who will support and challenge you along the way. Technologies We Use Core Palantir products provide the foundations for our deployments. Custom applications built on top of core Palantir platforms. Postgres, Cassandra, Hadoop, and Spark for distributed data storage and para

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role Palantir powers mission-critical work across federal health and civilian agencies - from improving patient care and accelerating public health responses, to helping farmers access services, modernizing tax record reviews, and improving aviation safety. Forward Deployed Software Engineers (FDSEs) work directly with customers to rapidly understand their hardest problems and build solutions against them. Projects often start with an open-ended question: "How do we respond to a foodborne illness outbreak faster?" or "Where is our medical supply chain failing patients?" Your job is to show up and solve them. In Federal Health/Civil, your responsibilities look like those of a startup CTO. You'll own end-to-end execution of high-stakes projects within small, high-ownership teams, spanning the full stack of execution: whiteboarding architecture with engineers, building data pipelines and operational workflows, deploying AI agents, advising customer executives, and driving strategy with your team - sometimes all in the same day. Whether you want to be an entrepreneur or an engineering leader, Palantir is built to get you there. You'll learn to unpack ambiguous problems and reason carefully about the cost and consequence of solutions. You'll work autonomously, make consequential decisions, and build with some of the country's most important institutions - with colleagues who will support and challenge you along the way. Technologies We Use Core Palantir products provide the foundations for our deployments. Custom applications built on top of core Palantir platforms. Postgres, Cassandra, Hadoop, and Spark for distributed data storage and para

Who We Are At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you. We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team. Our Values If this sounds like you, you’ll fit right in. Who You Are You're an operations leader who sees this moment in operations for what it is: a rare inflection point where AI and automation are reshaping what's possible, and where the leaders who move first will define the next generation of operational excellence. You bring deep expertise in standards, systems, and process design, paired with the vision to imagine what operations can become and the discipline to get there. You've built operational infrastructure before: the SOPs, controls, systems, KPI frameworks, and governance cadences that turn a high-performing team into a high-performing organization. You're a builder at heart, energized by creating structure where there isn't any, and you lead teams through ambiguity and change with conviction and clarity. You influence across the organization, earning trust, driving adoption, and making change stick even where you don't have direct authority. You're also a natural connector between Operations and the partners across Technology, Customer Success, Revenue, and Finance who are critical to making the company's transformation agenda real. Your Success Profile As the Senior Director of Cen

About the Team At DoorDash, design means making experiences for the people who order, the people who prepare, and the people who deliver. As a Design Manager at DoorDash, you want to build things that matter to real people. You're at your best when you can move from idea to shipped product quickly, bringing experiences to life that reach and influence users at massive scale. You'll care about whether the product you make solved a real problem for real people, or changed how someone experiences their day. You'll work shoulder-to-shoulder with Engineering and Product Management, dig into the data, and use LLM-powered tools alongside traditional design tools. If the LLM powered tools don’t exist yet, you build them. About the Role Trust is the foundation of every interaction on DoorDash. We're looking for a design leader who can define and drive a vision for designing for integrity at scale. In this role, you will join the Integrity organization. You’ll lead a team of designers working across fraud prevention, trust, safety, and compliance — protecting millions of consumers, Dashers, and merchants while keeping the platform seamless and trustworthy. You will report into the Head of Design for our Customer Experience & Integrity organization. This role is hybrid- 1–2 days per week in one of our Design Hubs. You’re excited about this opportunity because you will… Set the technical direction for Design across your product area — decide what gets built, in what order, and why; connect multiple teams around shared platforms so the work compounds instead of duplicating Work on ambiguous problems and turn them into architecture decisions and working systems that teams actually use; earn trust with leadership not through decks, but through prototypes and shipped code that make your point for you Stay close to the code and the craft across multiple projects at once — you're not just reviewing, you're building; the work you ship will move real metrics across the product area

Who We Are At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you. We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team. Our Values If this sounds like you, you’ll fit right in. Who You Are You are a dependable, natural leader who doesn’t just manage a team—you build a winning culture. You are a master of outbound sales fundamentals, and a data-driven coach who uses insights, signals, and modern tools to develop your team into top performers who consistently exceed expectations and drive meaningful pipeline. As the Manager of Sales Development, you will be responsible for driving a significant portion of the company's revenue, building and motivating a high-performing team, and developing future Account Executives. We view Sales Development Representatives as the primary pipeline for our AE organization, and your leadership will directly shape the next generation of top-performing sellers at Justworks. As we continue to modernize our outbound motion, you will play a key role in evolving how we operate — leveraging AI, automation, and signal-based selling to increase efficiency and effectiveness. You are comfortable questioning existing processes and leading change that improves productivity, pipeline quality, and the overall customer experience. Your Success Profile The Team Operating System You own the daily and we

Who We Are At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you. We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team. Our Values If this sounds like you, you’ll fit right in. Who You Are You're an experienced operations leader with a proven ability to scale payments and fraud functions in high-growth, regulated environments. You combine deep subject matter expertise with strong business acumen, balancing risk management with operational speed and customer experience. You lead with rigor and judgment, stay relentlessly focused on the customer, and build high-performing teams and systems that scale with the business. Your Success Profile As the Director of Payments and Fraud Operations, you will lead two critical teams accountable for the accurate and timely movement of customer funds and the protection of Justworks from financial and fraud-related risk. You will set the strategic direction for both functions, ensuring customer funds move reliably at scale and that Justworks remains fully compliant with AML industry standards. You will elevate Payments and Fraud Operations as strategic functions that enable revenue growth, strengthen customer trust, and support faster payment products without increasing financial exposure. What You Will Work On Lead and Develop the Payments and Fraud Operations Teams Build, develop

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Job Description: Zscaler is seeking a passionate Healthcare Industry Principal Sales Engineer (PSE) to serve as a top-level technical authority and senior individual contributor. Lead the charge in healthcare innovation. As a strategic veteran, you will drive complex technical sales scenarios where Zero Trust architecture becomes the bedrock of clinical resilience. Your expertise will demonstrate how Zscaler doesn’t just secure data—it empowers providers to deliver innovation resulting in better care, faster and more securely. This role acts as a critical intersection and bridge between our customers, partners, sales teams, sales engineers, and product management - providing the deep technical expertise and strategic influence required to secure a cloud-enabled digital future. Key Responsibilities Opportunity Acceleration: Lead high-impact sales engagements and complex Proof of Values (POV) from inception to completio

About the Team The CPG Ad Sales Team is responsible for the marketing vision, development, and growth of our advertising partnerships. This team is rapidly growing, and is seeking additional team members to build an industry-leading ads and promotions business across DoorDash’s CPG offerings. The growing DoorDash ads business has quickly become the single best place for merchants and brands to market to local customers, in an ecosystem that benefits all parties. About the Role As the Industry Manager, CPG, you will lead a team of Account Executives and Post Sales Managers to build partnerships that create tangible value for both advertisers and DoorDash. In this role, you will manage the ads strategy across a portfolio of CPG brands (may include subcategories of alcohol, personal care, household, beverages, sweets, snacks, pantry, fresh, frozen, pets), and drive adoption of our growing ads and promotions offering. You will work cross-functionally with strategy, operations, marketing, analytics, and product, to innovate on our future approach and solutions. You will report into the Head of CPG Advertising Sales, in our Sales & Business Development organization. You’re excited about this opportunity because you will… Successfully lead and develop a team of Account Executives and Post Sales Managers to consistently exceed business growth and product/feature adoption goals, grow advertiser value, and drive sustainable revenue for DoorDash Establish trusted senior level customer relationships and deliver thought leadership both internally and externally in the CPG industry Represent advertiser needs to influence our Ads & Promos product roadmap and go to market strategy Develop sales materials and sales processes to enable future scale of the team and business Develop annual and quarterly sales plans and analyses to achieve ambitious goals and and help customers meet their business and marketing objectives We’re excited about you because… You ha

Omada Health is on a mission to bend the curve of chronic disease. Job overview Omada is entering an important phase of growth and evolution — expanding our reach across the employer market, deepening relationships with strategic distribution partners, and continuing to evolve our offerings across cardiometabolic health, GLP-1 care, and other chronic conditions. We are seeking an accomplished Director, Employer Sales - National Accounts to lead this next chapter of growth. Reporting to the Vice President of Enterprise Sales, you will own the National Accounts business and be accountable for delivering new business Contract Lives and bookings across our largest employer segment. This is a high-impact commercial leadership role combining business ownership, go-to-market strategy, enterprise selling, organizational leadership, and cross-functional influence — you'll build a predictable, scalable employer sales engine while helping shape how Omada competes and wins in a rapidly evolving healthcare market. Your Impact Own Employer Sales Growth Own new business Covered/Contract Lives and bookings across employer segments, translating company growth priorities into clear strategy, targets, and execution. Building immediate credibility with Chief Human Resources Officers (CHROs), VPs of Benefits, and Chief Financial Officers (CFOs). Partner tightly with Product, Clinical, Marketing, Customer Success, Payer, Consulting Relations, Legal, and Finance to align on strategy, and translate customer insight into product and clinical priorities. Build a predictable, scalable growth engine with strong discipline across pipeline, conversion, forecasting, sales cycles, and rep productivity. Balance near-term performance with long-term growth, making thoughtful tradeoffs across segments, channels, talent, and investment. Shape Employer Go-to-Market Strategy Serve as a senior voice of the employer market, bringing buyer, competitive, benefits, and healthcare economics insights into

About StarRez StarRez is the global leader in student housing software, providing innovative solutions for on and off-campus housing management, resident wellness and experience, and revenue generation. Trusted by 1,400+ clients across 25+ countries, StarRez supports more than 4 million beds annually with its user-friendly, all-in-one platform, delivering seamless experiences for students and administrators. With offices in the United States, Australia, the UK, and India, StarRez blends the robust capabilities of a global organization with the personalized care and service of a trusted partner. The Role You have an uncanny knack for problem solving and you have a sharp product mindset. Our engineers are involved in all aspects of the software design process and create high-performing, scalable, and secure products. You’ll work alongside cross-functional teams to design right-size solutions that power a new market-leading Analytics platform. As a Data Engineer at StarRez, you will play a critical role in building and scaling the foundations of our Analytics & Data Platform. You’ll design and maintain reliable, secure, and scalable data pipelines and models that power a new generation of reporting, insights, and data-driven products across the StarRez ecosystem. This role sits at the intersection of data, product, and engineering. You will work closely with Data Analysts, Full-Stack Engineers, and Product teams to translate customer and business requirements into robust data solutions - enabling everything from standardised dashboards to advanced analytics and embedded intelligence. You are hands-on, pragmatic, and comfortable working in a fast-evolving environment where you’ll help shape both the technical platform and the operating model as we scale. What you’ll be doing Build and maintain scalable data pipelines to ingest, transform,