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Customer Complaints Senior Manager Jobs

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Role Summary The Rare Disease – Rare Cardiac, Senior Health & Science Specialist (KAISER ROLE) is a field-based specialty sales role responsible for driving the growth of Rare Cardiac products through compliant, strategic relationships within assigned accounts. This role partners with Therapeutic Area Specialists and Key Opinion Leaders (KOLs) to execute effective promotional strategies, support appropriate access, and deliver high-impact customer engagement. The Rare Disease – Rare Cardiac Health & Science Specialist leverages strong sales acumen, product and disease-state expertise, and a structured approach to in-person engagement while collaborating with cross-functional teams to achieve business objectives. Role Responsibilities Drive customer engagement and sales performance through effective in-person interactions across Kaiser and other rare cardiac accounts. Build strong, compliant relationships with cardiology HCPs, multidisciplinary care teams, and office staff across assigned accounts. Deliver approved promotional and disease-state messaging to support appropriate Rare Cardiac product use. Leverage product, disease, and market knowledge to identify opportunities, prioritize accounts, and support patient finding and referral pathways. Support patient access by providing information on prior authorization requirements, reimbursement support, hubs, and co-pay resources as applicable. Collaborate with cross-functional partners to address customer needs, remove access barriers, and advance Rare Cardiac business objectives. Use digital tools and insights to plan, execute, and optimize Rare Cardiac territory activities. Basic Qualifications Education: Bachelor’s degree OR an associate’s degree with 8+ yea

airecruitment
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Nvidia
📍 Remote, United States• Remote
2 days ago

NVIDIA's Digital Marketing Operations team is seeking a Senior Data Engineer to help build the shared data infrastructure that powers customer engagement, campaign intelligence, and marketing analytics at scale. Our data platform transforms customer behavioral signals, audience definitions, consent records, campaign metadata, and activation outputs into trusted, governed data products for marketing, analytics, personalization, campaign operations, and regional teams worldwide. These products enable audience segmentation, campaign performance measurement, privacy-compliant data activation, identity resolution, and the continued growth of NVIDIA's marketing technology ecosystem. We would love for you to apply today! What You'll Be Doing: Own a key data domain within Digital Marketing Operations, spanning pipelines, data products, audience services, and consumer teams. Shape its architecture and interfaces while anticipating needs related to scale, reliability, performance, privacy compliance, security, cost, and compatibility. Lead complex, cross-functional initiatives. Collaborate across engineering, marketing, and operations stakeholders to translate requirements into clear data architectures, write high-quality code in the critical path, and drive integrations safely into production. Architect, implement, and evolve batch and streaming pipelines that ingest, transform, reconcile, and serve customer behavioral, audience, campaign, consent, and activation data at scale. Build reliable, maintainable systems leveraging distributed processing frameworks, workflow orchestration tools, cloud data warehouses, object storage, and pub/sub messaging platforms. Build and evolve shared data quality frameworks and engineering standards that improve pipeline reliability, consistency, and efficiency across teams. Lead production incident investigations across pipelines, distributed processing, storage, an

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26 days ago

At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! As our Senior Reward Analyst you will join a close-knit Reward team, working cross-functionally with HR Business Partners, Talent Acquisition, Finance, and fellow "Trusties" to drive data-informed people decisions. Our mission is to deliver equitable, transparent, and market-competitive compensation and benefit programs that attract and retain top global talent. In this r ole, you will tackle exciting challenges—from designing total reward dashboarding and leveraging compliant AI solutions to leading key annual review cycles, equity grants, and global market benchmarking. You will also play a pivotal role in advancing our pay equity analysis, statutory gender pay gap reporting, and job architecture , directly reinforcing our commitment to an inclusive, transparent, and open-to-all workplace culture . If you are a collaborative data enthusiast eager to deliver impactful insights and elevate our global reward strategy, we would love to welcome you aboard. What you’ll be doing: Analyze market data to inform compensation and benefit decisions that will enhance our ability to attract top talent across the countries the business operates Stay up to date with market trends and legislation to advise identify risks and opportunities Support/lead on activities required to deliver a well communicated and accurate annual salary review, bonus calculation, equity grants, benefits window and promotion cycles. Partner with Finance on budget modelling, cost analysis and scenario planning. Support the design of new/updated benefits, short term incentives and long term incentives Run regular pay equity analysis and support statutory ge

aifinancerecruitment
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At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! As our Senior Reward Analyst you will join a close-knit Reward team, working cross-functionally with HR Business Partners, Talent Acquisition, Finance, and fellow "Trusties" to drive data-informed people decisions. Our mission is to deliver equitable, transparent, and market-competitive compensation and benefit programs that attract and retain top global talent. In this r ole, you will tackle exciting challenges—from designing total reward dashboarding and leveraging compliant AI solutions to leading key annual review cycles, equity grants, and global market benchmarking. You will also play a pivotal role in advancing our pay equity analysis, statutory gender pay gap reporting, and job architecture , directly reinforcing our commitment to an inclusive, transparent, and open-to-all workplace culture . If you are a collaborative data enthusiast eager to deliver impactful insights and elevate our global reward strategy, we would love to welcome you aboard. What you’ll be doing: Analyze market data to inform compensation and benefit decisions that will enhance our ability to attract top talent across the countries the business operates Stay up to date with market trends and legislation to advise identify risks and opportunities Support/lead on activities required to deliver a well communicated and accurate annual salary review, bonus calculation, equity grants, benefits window and promotion cycles. Partner with Finance on budget modelling, cost analysis and scenario planning. Support the design of new/updated benefits, short term incentives and long term incentives Run regular pay equity analysis and support statutory ge

aifinancerecruitment
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Coinbase
📍 India• Full-time• Remote• ₹66.1L – ₹66.1L/yr
4mo ago

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . The CX Intelligence team is part of Coinbase’s Enterprise Applications and Architecture org and builds the customer-facing and internal CX experiences that connect the Help Center, chatbots (CBCB), and agent workflows. The team owns the multi-agent platform which powers coinbase chat, Help Center and agent tooling surfaces, partnering closely with Conversation Design, CX, and other Engg teams to deliver secure, compliant, and scalable AI-powered support. Our work provides the trusted and accurate automated and agent-assisted experiences—helping customers get answers faster while enabling human agents to resolve cases more effectively. We are hiring an IC5 Machine Learning Engineer to drive the evolution of our conversational ecosystem by building a seamless hybrid vendor-internal chatbot experience. You will lead the design and implementation of a sophisticated unified orchestration layer that coordinates interactions between vendor AI, internal multi-agent systems, and human participants. This role is pivotal in managing complex state transitions, context sharing, and intent routing across a distributed environment. You’ll thrive here if you enjoy high ownership, architecting complex hand-off logic between disparate LLM frameworks, and building reliable AI-enabled products that are fast, measurable, and scalable. What you'll do: Architect and deploy the orchestratio

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Block
📍 United States of America, United States• $217.8K – $326.8K/yr
1mo ago

Block is one company built from many blocks, all united by the same purpose of economic empowerment. The blocks that form our foundational teams — People, Finance, Counsel, Hardware, Information Security, Platform Infrastructure Engineering, and more — provide support and guidance at the corporate level. They work across business groups and around the globe, spanning time zones and disciplines to develop inclusive People policies, forecast finances, give legal counsel, safeguard systems, nurture new initiatives, and more. Every challenge creates possibilities, and we need different perspectives to see them all. Bring yours to Block. The Role Block Information Security is an engineering-driven team focused on scaling security through innovation. Our Security Governance team designs and promotes the frameworks and standards that safeguard customer data, elevate security considerations across the company, and simplify regulatory and compliance obligations. The team also operates the agent-first platform that turns those frameworks into running systems. Most of governance is a data problem. The risk, control, and asset information needed to answer "are we secure and compliant?" is dispersed across dozens of systems: source control, service registries, identity providers, data warehouses, ticketing, CI/CD. GRC Engineers treat that as an engineering problem. You'll build the data pipelines, integrations, and agentic AI workflows that turn manual governance processes into products that run continuously, produce measurable results, and hold up to audit end to end. You Will Build and operate the pipelines and integrations that aggregate, normalize, and join risk, control, and asset signals from systems of record across Block, including source control, the service registry, identity, ticketing, data platforms, and CI/CD Translate security standards and compliance requirements into policy-as-code: enforceable, testable rules that run continuously. For example, "every productio

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About Backblaze Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we're helping customers break free from the restrictive, overpriced legacy solutions that hold them back and blaze forward with the full power of the open cloud in their hands. Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $125M in revenue and is the leading specialized storage cloud, managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals. Role Overview Backblaze is seeking a Director, Enterprise Systems & Architecture to own the technical vision, architecture, and operations of the company’s enterprise systems and emerging AI use cases. This is a senior leadership role with organization-wide scope — spanning commercial and financial systems, GTM technology, data architecture, and the deployment and governance of AI agents across the business. This leader will serve as the company’s architectural authority for enterprise platforms including Salesforce, NetSuite, Zendesk, Snowflake, and their surrounding integration ecosystem. Equally important, they will support the governed infrastructure layer that enables AI agents, automated workflows, and headless capabilities to operate safely at a public company. They will partner closely with the CRO, CISO, and CFO organizations to enable velocity while ensuring systems are compliant, auditable, and built to scale. The ideal candidate combines deep enterprise architecture expertise with hands-on platform engineering instincts and practical experience deploying AI agents in production environments. This is a build-and-operate role, no

REMOTEaisalesforceTableau
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Backblaze External Website
📍 United States• Remote• $190K – $220K/yr
1mo ago

About Backblaze Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we're helping customers break free from the restrictive, overpriced legacy solutions that hold them back and blaze forward with the full power of the open cloud in their hands. Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $125M in revenue and is the leading specialized storage cloud, managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals. Role Overview Backblaze is seeking a Director, Enterprise Systems & Architecture to own the technical vision, architecture, and operations of the company’s enterprise systems and emerging AI use cases. This is a senior leadership role with organization-wide scope — spanning commercial and financial systems, GTM technology, data architecture, and the deployment and governance of AI agents across the business. This leader will serve as the company’s architectural authority for enterprise platforms including Salesforce, NetSuite, Zendesk, Snowflake, and their surrounding integration ecosystem. Equally important, they will support the governed infrastructure layer that enables AI agents, automated workflows, and headless capabilities to operate safely at a public company. They will partner closely with the CRO, CISO, and CFO organizations to enable velocity while ensuring systems are compliant, auditable, and built to scale. The ideal candidate combines deep enterprise architecture expertise with hands-on platform engineering instincts and practical experience deploying AI agents in production environments. This is a build-and-operate role, no

REMOTEaisalesforceTableau
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Robinhood
📍 Chicago• $85K – $100K/yr
22 days ago

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. The Brokerage Communications Operations team’s mission is to ensure our customers receive clear, compliant, and timely information about their accounts and financial services. We collaborate across Operations, Compliance, Legal, Product, and Engineering to plan, build, and execute various mass customer communications. Our team operates with precision, high ethics, and a shared commitment to making complex regulatory requirements understandable and seamless for our users. We value open communication, attention to detail, and a proactive approach to operational excellence. Joining this team means working on high-visibility initiatives that directly support our mission! As a Brokerage Communications Specialist, you will play a key role in managing the full lifecycle of regulatory customer communications for the broker-dealer and affiliated entities — including Trump Accounts, one of the newest and most nationally visible programs in our product lineup. You will own the day-to-day execution of communications for this work — planning, drafting, routing for approval, and validating delivery — while partnering with senior leadership, who hold the primary relationships with our exte

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28 days ago

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Senior Regulatory Counsel Our dynamic APAC Regulatory team is looking for a Senior Regulatory Counsel who has experience with the payments, financial service or fintech industry in Singapore. In this role, you will enable Adyen to create unique business opportunities while making ethical choices. To do this, you must have strong analytical and communication skills as well as pragmatic and strategic thinking while advising internal and external stakeholders on regulatory matters. What you’ll do Provide strategic regulatory advice towards internal and external stakeholders, in line with Adyen’s commercial and strategic objectives which allow for scale; Lead regulatory engagements (both internally and externally) including managing relationships with regulators and auditors; Anticipate and identify key regulatory obligations and integrity risks, and ensure these are addressed in a practical and scalable way; Translate identified obligations into relevant Policies and Procedures to be communicated and implemented across the global business; Represent Regulatory on a variety of work streams and products to establish regulatory strategies that align with global objectives and ensure controlled and compliant growth; Who you are You are a qualified lawyer in a commonwealth jurisdi

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Counsel, Services - Privacy, AI & Data Responsibility Overview Mastercard is seeking a Senior Counsel to serve as a dedicated Canadian privacy and data responsibility counsel supporting Mastercard’s products, services, and go-to-market activities in Canada. This role will provide practical, business-oriented legal advice on Canadian privacy, AI, data protection, consumer protection, and related regulatory requirements, with a primary focus on enabling Canadian product launches and supporting remediation of existing products, services, processes, and controls to meet Canadian legal and regulatory expectations. Role The Senior Counsel will work closely with product, regional, regulatory, commercial, and global privacy stakeholders to help Mastercard bring innovative products and services to the Canadian market in a responsible, compliant, and scalable way. The role will support the identification, prioritization, and implementation of compliance controls for Canadian requirements. You will: Serve as the Canadian Data Protection Officer for our Services business Act as the lead legal advisor on Canadian privacy, AI, data protection, consumer protection, and related regulatory matters. Provide practical legal guidance to product, business, and legal teams on Ca

airecruitment
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Godaddy
📍 India• Full-time
1mo ago

Location Details: India, Remote At GoDaddy the future of work looks different for each team. Some teams work in the office full-time; others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely.​ This is a remote position, so you’ll be working remotely from your home. You may occasionally visit a GoDaddy office to meet with your team for events or meetings. Join our team… We’re a high-impact, collaborative Order to Cash Revenue team that sits at the intersection of key teams within GoDaddy (Finance, Accounting, and Technology). Our mission is to ensure accurate, timely, and compliant revenue recognition while optimizing the end-to-end Order-to-Cash process to support GoDaddy’s global financial operations and enable informed business decisions. We support innovation by bridging the gap between technical capabilities and accounting requirements, enabling our teams to make data-driven decisions with confidence. Join us to make an impact! What you’ll get to do… Contribute to month-end close by preparing journal entries, account reconciliations, and account analysis in a timely manner. Support global billing for corporate customers, and perform research on billing discrepancies. Identify and actively provide solutions for automation and process improvement while ensuring daily responsibilities are completed with detail, accuracy, and timeliness. Support audit activities by maintaining and improving SOX compliance for accounting functions and participating in SOX documentation and testing. Partner with Accounting, Engineering, and Finance stakeholders across the globe to support system implementations and improvements across ERP, billing and revenue systems. Your experience should include… 3-5 years of relevant accounting experience. Bachelor’s degree or equivalent experience in Accounting, Finance, or a related field. Foundational understanding of accounting theory, knowledge of US GAAP and willingnes

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Jamf
📍 Us Remote• Full-time• Remote• From $144.4K/yr
2mo ago

At Jamf, we believe in an open, flexible culture based on respect and trust. Our track record and thriving work environment all stem from the freedom we grant ourselves to get the job done right. We take pride in helping tens of thousands of customers around the globe succeed with Apple. The secret to our success lies in our connectivity, while operating with a high degree of flexibility. Work-life balance remains our priority while feeling connected is important to maintain our strong culture, achieve our goals, and thrive as #OneJamf. What you’ll do at Jamf: At Jamf, we empower people to be their best selves and do their best work. The Senior Enterprise New Logo Account Executive (Government) is a strategic enterprise hunter responsible for driving net-new logo acquisition across federal, state, and local government agencies. This is a pure new logo role, focused on identifying, targeting, and closing net-new public sector accounts. You’ll navigate complex government buying environments, align to mission-driven outcomes, and secure high-value contracts that establish long-term, compliant partnerships. For those candidates who live near a Jamf office, you may be expected to work periodically in-office or collaborative work location with other Jamf employees in your area for certain events or moments that matter. For those candidates who are not near a Jamf office, this role may be offered as remote. What you can expect to do in this role : Government New Logo Acquisition Build and execute a territory strategy focused on landing net-new government agencies (Federal, SLG, or Tribal) within an assigned segment. Develop deep public sector expertise — including procurement vehicles, budget cycles, compliance frameworks (e.g., FedRAMP, CJIS, StateRAMP), and agency mission priorities. Generate pipeline through strategic outbound, public sector events, partner collaboration, and targeted ABM campaigns aligned to government personas. Engage multi-layered stakeh

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Snowflake
📍 Mclean• Full-time• Remote• $200K – $287.5K/yr
2mo ago

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Senior Software Engineer, Snowflake Natsec Running Snowflake in public sectors in different countries and regions, even in different industry verticals, requires us to build a compliant, secure, and auditable infrastructure. Many key design decisions are deeply rooted in the Snowflake product architecture. As a Senior Software Engineer, you will be responsible for leading several key areas and collaborating with various engineering groups in addition to the Public Sector team. To be successful in the area, you will need to have (and continue to build) a broad and in-depth knowledge base on cloud infrastructure, privacy, and governance, compliance controls, data security and data residency in various aspects of Snowflake. AS A SENIOR SOFTWARE ENGINEER AT SNOWFLAKE YOU WILL: Solve real business needs at large scale by applying your software engineering and analytical problem solving skills. Design, implement and maintain scalable distributed systems for our cloud automation platform that include cloud control plane, Kubernetes container platform and traffic and networking. Work directly with customers to quickly understand their critical problems and design and implement solutions Deploy and maintain availability of cloud compute servers and Kubernetes cluster that power the

REMOTEpythonjavaaws
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2mo ago

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Senior Software Engineer, Snowflake Natsec Running Snowflake in public sectors in different countries and regions, even in different industry verticals, requires us to build a compliant, secure, and auditable infrastructure. Many key design decisions are deeply rooted in the Snowflake product architecture. As a Senior Software Engineer, you will be responsible for leading several key areas and collaborating with various engineering groups in addition to the Public Sector team. To be successful in the area, you will need to have (and continue to build) a broad and in-depth knowledge base on cloud infrastructure, privacy, and governance, compliance controls, data security and data residency in various aspects of Snowflake. AS A SENIOR SOFTWARE ENGINEER AT SNOWFLAKE YOU WILL: Solve real business needs at large scale by applying your software engineering and analytical problem solving skills. Design, implement and maintain scalable distributed systems for our cloud automation platform that include cloud control plane, Kubernetes container platform and traffic and networking. Work directly with customers to quickly understand their critical problems and design and implement solutions Deploy and maintain availability of cloud compute servers and Kubernetes cluster that power the

pythonjavaaws
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