Customer Due Diligence Associate Jobs

At Lyft, our mission is to improve people's lives with the world's best transportation. To do this, we start with our own community by creating an open, inclusive, and diverse organization. Lyft connects people to transportation to change the way we live and get around our…

Position Overview: We are expanding and looking for Customer Experience Specialists to assist clients with travel planning and hotel bookings. This position focuses on providing exceptional service while helping travelers plan memorable experiences. Key Duties: Assist clients…

About PostHog PostHog is your product’s context layer. It ingests and stores your analytics, errors, replays, and business data so you and your agents can query and act on it. We launched out of Y Combinator's W20 cohort . We've since shipped more than a dozen products,…

Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, resolve issues faster, and scale customer-facing teams. We’re redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one…

Own the complete onboarding process for new clients, ensuring a smooth transition to our products. Configure Central independently to meet client needs while ensuring a strong understanding of the technical aspects of our solutions. Drive product adoption through proactive…

Take ownership of customer accounts, ensuring their successful adoption of our AI agents. Independently configure and test complete standard AI agents and call flows to meet customer specifications. Run standard customer go-live processes, including EHR/scheduling integrations,…

Manage post-sales processes for B2B SaaS customers, ensuring successful implementation and ongoing support. Configure software solutions based on customer requirements, ensuring optimal setup for AI agents and workflows. Troubleshoot technical issues and provide timely…

Take ownership of customers from contract signing through implementation, go-live, adoption, retention, and expansion. Independently configure AI agents, including prompts, workflows, actions, transfer rules, notifications, and integrations. Troubleshoot customer issues and…

Own customers end to end, managing the journey from signed contract through implementation, launch, adoption, ongoing success, renewal, and expansion. Take new customers live by configuring workflows, call forwarding, prompts, and integrations, testing the entire customer…

Own customers end to end, from signed contract through implementation, launch, adoption, ongoing success, renewal, and expansion. Take new customers live by configuring workflows, call forwarding, prompts, transfer rules, scheduling, notifications, integrations, and other…

Own customer relationships end to end, from the signed contract through implementation, launch, ongoing success, renewal, and expansion. Take new customers live by configuring workflows, call forwarding, prompts, transfer rules, scheduling, notifications, integrations, and other…

Own the customer journey from contract signing through implementation, launch, and ongoing success. Take new customers live by configuring workflows, call forwarding, and integrations. Build and improve AI agent behaviors, including prompts and escalation logic. Implement new…

Resumes must be submitted in English. The Strategic Accounts team at HubSpot services our highest-paying and most complex customers. This team is responsible for coordinating the post-sale customer experience, enabling customers to achieve outcomes and making the value they’re…

About AppDirect Become a digital, global citizen and enable the new generation of digital entrepreneurs around the world. AppDirect offers a subscription commerce platform to sell any product, through any channel, on any device - as a service. We power millions of subscriptions…

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies.…