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Customer Experience Agent in Amsterdam

188 active opportunities · Updated for October 2026

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Explore current customer experience agent jobs in Amsterdam. Use filters to narrow by work mode, employment type, experience and date posted.

At Jamf, we believe in an open, flexible culture based on respect and trust. Our track record and thriving work environment all stem from the freedom we grant ourselves to get the job done right. We take pride in helping tens of thousands of customers around the globe succeed with Apple. The secret to our success lies in our connectivity, while operating with a high degree of flexibility. Work-life balance remains our priority while feeling connected is important to maintain our strong culture, achieve our goals, and thrive as #OneJamf. What you’ll do at Jamf At Jamf, we empower people to be their best selves and do their best work. The Channel Account Executive will help grow Jamf's Benelux business through Channel Partners to ensure our partners can meet or exceed pipeline, bookings, retention and on-time renewal targets. We want somebody who can quickly become a genuine Jamf evangelist and subject matter expert, conveying the value of our Whole Product Experience to sales teams within our channel, and supporting growth with new and existing channel partners. This role is hybrid from Amsterdam Zuid when not traveling in the Benelux area. We are only able to accept applications for those based in the NL or have sponsorship to live and work in the NL #Li-hybrid What you can expect to do in this role Develop and execute channel business plan to scale and grow business rapidly with key stakeholders at Apple, as well as existing and development partners in UK and execute at or above assigned quota levels. Deliver the Jamf Partner Program and ensure the right execution with your partners including sales readiness training Maintain high-level relationship with your champion and C-Level contacts within the partner organization. Works together with key roles such as Sales, Marketing, and Professional Services within partner entities to ensure that vertical offerings are understood and brought to market. Working closely wi

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About the Role Lead a team of AI Infra (Systems Engineers) at Together based out of our office in Amsterdam, you and the SRE team are responsible for keeping all user-facing services and production systems running smoothly. You are a blend of a pragmatic operator and a software engineer that applies sound engineering principles, operational discipline, and mature automation to our operating environments and codebase. You specialize in systems (operating systems, storage subsystems, networking), while implementing best practices for availability, reliability and scalability, with varied interests in algorithms and distributed systems. Responsibilities Be on an on-call (PagerDuty) rotation to respond to incidents that impact availability Manage, develop and coach the SRE Team. Build and run our infrastructure with Ansible, Terraform, and Kubernetes to enable scaling to a massive number of concurrent users Build monitoring systems to ensure the highest quality service for our customers Design and implement operational processes (such as deployments and upgrades) Debug production issues across all services and levels of the stack Identify improvements for the product architecture from the reliability, performance and availability perspectives Plan the growth of Together AI’s infrastructure Requirements 7+ years of professional SRE or related experience Ideally 2 years as a Lead SRE Bachelor's degree in Computer Science or a related field or equivalent work experience Expert knowledge of Ansible (roles, playbooks), Terraform, and Kubernetes Proficiency in programming/scripting languages Direct experience in monitoring and observability practices Advanced knowledge of cloud services Ability to thrive in a collaborative environment involving different stakeholders and subject matter experts About Together AI Together AI, the AI Native Cloud, is purpose-built for AI engineers. AI application developers get high-performance inference that scales reliably, fine-tu

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SLSQ327R348 Databricks is seeking a Lakebase Sales Specialist to help customers modernise their operational data foundation with Databricks Lakebase , our fully-managed Postgres offering for intelligent applications . This high-impact role sits within the Lakebase Go-To-Market team and partners closely with regional Account Executives to drive adoption of Lakebase with platform, application, and data teams. Lakebase gives customers a unified, governed foundation for operational workloads and AI-native applications , helping them move away from a fragmented estate of point databases toward a modern, scalable, serverless Postgres service. If you want to be at the forefront of operational databases for AI and intelligent applications at one of the fastest-growing data and AI companies in the world, this is your opportunity. The impact you will have: Drive new Lakebase revenue by identifying, qualifying, and driving Lakebase activations and consumption within a defined territory, in partnership with regional Account Executives and the broader account team Lead with outcomes for key Lakebase personas, including platform teams and developers , data teams , and central IT, articulating how Lakebase helps them ship features faster, simplify operational data architectures, and improve governance and cost efficiency Sell the value of fully-managed Postgres for intelligent applications , positioning Lakebase as the optimal choice for operational workloads that power real-time, AI-driven experiences Run complex sales cycles from discovery and value hypothesis through commercial negotiation and close, navigating executive, technical, and line-of-business stakeholders Orchestrate proof-of-value and POCs that validate Lakebase’s benefits for OLTP-style workloads, reverse ETL, and AI/ML-driven applications, in partnership with solution architects and specialists Compete and win against legacy and cloud-native operational databases by leveraging our compete assets, benchmarks,

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This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Engineering Manager - Android / iOS We're looking for experienced Engineering Managers to lead one of our Android or iOS teams within Channels, part of our Payment Engineering organization. These teams build and operate Adyen’s in-store payment method integrations, focusing on low-level integration layers, including payment kernels and compliance with global PCI standards. Their work forms the foundation of reliable, secure payments for retailers around the world.In this role, you’ll drive technical strategy, build and develop a high-performing engineering team, and shape the evolution of our platform as Adyen continues to scale globally. What you'll do Lead and develop a high-performing team: manage engineers across all levels, owning day-to-day operations, planning, and hiring for our office in Amsterdam. Setting clear individual and team goals that align with our strategic engineering ambitions and create an inspiring and collaborative team environment with an open communication / feedback culture. Work cross-functionally: closely collaborate with our design, product, data, and engineer teams and other key stakeholders within Payments. Act as a multiplier: by motivating team members and providing coaching in areas including but not limited to: engineering best practices, scalable architecture design, product roadma

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This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Senior Technical Product Manager - Internal Developer Platform The Internal Developer Platform (IDP) cluster is on a mission to create standardized, scalable, and delightful experiences across the software development life cycle (SDLC) so Adyen engineers are empowered to deliver value more efficiently and reliably for our customers. As a Senior Product Manager within the IDP cluster, you will manage a key stream of our platform evolution. Your goal is to transition our engineering organization from fragmented, "tribal knowledge" based flows to a cohesive, automated ecosystem that reduces cognitive load, minimizes manual toil, and ensures our platform scales with our global engineering footprint. 2026 is our year of deep optimization and resilience; you are a product leader who understands that scaling a platform requires balancing innovation with mandatory reliability and stability mandates What you’ll do: Optimize the SDLC: Drive initiatives to reduce SDLC friction, such as reducing CI flakiness and improving build insights, to help teams shift from centralized, manual processes to systemic, automated "golden paths". Drive Product Maturity: Take ownership of product lifecycle management by assessing the maturity of our toolset, executing on necessary deprecations, and ensuring our core products have clear adoption paths and value p

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Facebook, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. The people of Adyen are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Senior Platform Engineer - Observability We are looking for an experienced Observability Infrastructure Engineer to join our Platform Engineering organization. You will be part of the team responsible for building and running Observability pillars on premise and on Kubernetes. Our systems collect, process, and store the logs, metrics, and traces that allow hundreds of product teams to monitor their services in real time. This is a role for a builder and a problem solver who enjoys deep technical troubleshooting across distributed systems and then turns recurring issues into automated, repeatable solutions. You will work in a large-scale environment where we manage petabytes of data and thousands of servers. We are currently in the middle of a major transformation: focusing on automation of operations and enabling self service for our users. What you will do Build the next generation of our platform: Design and implement the future architecture of our logging and metrics systems. You will play a key role in redesigning our infrastructure to support new global regions, ensuring data isolation and regulatory compliance in different geographies, and more. Own infrastructure operations: You will take full ownership of our hybrid infrastructure, managing the lifecycle of over 1,500 servers across both bare-metal

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A
3 days ago

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Content Writer, Global Adyen is looking for a structured, proactive and collaborative content writer. This role will work from our Amsterdam office and report directly to our Global Content Lead. The content writer role is focused on producing content to meet Adyen’s business and marketing objectives, in line with brand goals. You will respond to a range of briefs while applying a strong understanding of Adyen’s value proposition, marketing strategy and brand to meet measurable outcomes. The ideal candidate is experienced in responding to briefs, producing compelling content against a range of objectives, and working collaboratively with stakeholders. You are proficient in long-form writing, with a solid understanding of short-form writing and SEO. This role requires strong project management skills. What you’ll do Drive the production and maintenance of any asset by following established processes, formats, guidelines and templates, minimizing the need for reviews and iterations Demonstrate a strong grasp of long-form, short-form and SEO writing in the B2B space. Be on-the-ground for case studies and shoots that involve content creation. Proficient in aligning content initiatives with commercial goals and the larger content strategy. Demonstrate a strong understanding of business, marketing and brand g

project managementSEO
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6 days ago

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Global Content Team Lead Adyen’s Global Marketing team consists of multiple disciplines working together to enable local marketing teams around the world with the resources, strategic frameworks, and subject matter expertise they need to drive demand and retention. Our in-house creative Studio is responsible for bringing these programs to life through creation of reports, assets for events, online videos, case studies, blogs, and more. The studio consists of two sub-teams: on the one hand there’s the Design team that takes care of visuals and on the other there’s our Content team, comprising writers & content managers. We’re looking for an experienced team lead to steer that writing arm of our Studio. What you'll do Plan and coordinate the production of content projects from brief to launch in collaboration with the Studio Leadership Team. Develop and own our global content strategy aimed at translating complex product and commercial propositions into easy to understand, memorable experiences that drive action with our business target audiences. This includes but is not limited to guides, case studies, web & digital, videos, events,, and social content. Lead, inspire and mentor a matrixed content team, reviewing, editing, and conceptualizing work that is on-brand and aligned to our commercial goals. Be a guardian of th

recruitment
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12 days ago

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Adyen is seeking a structured, proactive, and collaborative designer operating within our Global Marketing team. This role will be based in our Amsterdam office and reports directly to the Global Design Team Lead. This Senior Digital Designer role has a strong focus on shaping our digital experiences, especially our website. Collaborating with the Digital Experiences team, you’ll deliver templates and components in line with our website design system, optimized for demand generation, demand capture and engagement on adyen.com. The ideal candidate is systems thinker, used to working with Product Management, Front End Development and UX. Furthermore, this role requires strong project management, stakeholder management skills and coaching skills. What you’ll do Develop high-quality designs for our digital experiences, in line with our design system and adhering to our brand & design guidelines. Conceptualize and create responsive designs for adyen.com . Scope work and assess feasibility through pressure testing with engineering, striking a balance between reusing parts of the design system and creating net new elements. Manage multiple projects concurrently throughout all stages of the design process, from inception to final delivery. Take ownership and accountability for assigned projects, ensuring timelines, and quality sta

aiproject management
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This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Internal Control Specialist (Technology Risk) Adyen is looking for an Internal Control Specialist with a focus on technology risks in our Amsterdam office. You will join the global Internal Control team and will contribute to advance Adyen’s fast growth. You are experienced in risk management and internal control and have the ability and eagerness to operate proactively and independently in a complex and fun global environment. You will mainly focus on assessing and strengthening Adyen’s global technology processes and internal control framework, to meet internal and external expectations and to enable controlled growth. You will support the company in building a great business, preserving the company culture and achieving its long-term goals by taking our risk management to the next level. We don’t hide behind email, instead we pick up the phone. This is one of the values in our Adyen Formula, which is the foundation of our strong culture and an essential guiding principle for the way we work. We always ask why, are critical, don’t just tick the box and always look for improvement and automation. These are some of the values incorporated in the Adyen way of being in control, promoted by the Internal Control team globally. What you’ll do: Strengthen and manage the global internal control framework and support manag

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. AML Compliance Investigations Team Lead A key part of building our business is ensuring we do it with sustainable outcomes, compliant with regulations. Trust from all stakeholders is a key enabling factor to make Adyen successful in the long term. To achieve this, Adyen has organized a mature Second Line function that partners with the business to cut through financial crime risk complexities and power sustainable growth. Our Anti-Money Laundering (AML) Compliance team and framework are at the core of this. Within the global AML Compliance team, we are looking for an experienced professional located in Amsterdam and with a proven track record in AML Compliance. They will be leading the AML Compliance Investigations team, which is conducting Second Line AML Investigations and is responsible for the submission of Suspicious Activity Reports (SARs) to multiple local Financial Intelligence Units (FIUs). The mandate is to further grow this team of talented investigators, and develop beyond investigations into the proactive maintenance of SAR program oversight, managing local nuances, FIU contacts, and providing the rest of the Adyen organization insights into SAR trends and management reporting. So: this is not an operational role managing the status quo, but on top of this enabling Adyen to grow in a compliant manner. What you’ll

recruitmentHR
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At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! As an Enterprise Customer Success Manager, you are the ultimate value owner and strategic partner for Trustpilot’s highest-tier, most complex accounts for the Benelux market. This role is based in our Amsterdam office, where our Dutch team is located onsite. In this role, you move beyond tactical management to become a trusted advisor, ensuring that Trustpilot is deeply embedded in the customer’s long-term business strategy and digital ecosystem.Your mission is to architect success for your portfolio - from onboarding and adoption to measurable results and advocacy - by translating complex business challenges into measurable product value. You are responsible for driving high-impact adoption and securing long-term retention through executive-level partnership and a deep understanding of the digital landscape. What you'll be doing: Lead high-stakes, post-sale alignment and executive onboarding for high-tier accounts. You ensure a smooth handover from New Business and a strong foundation for adoption, while establishing a multi-level relationship map that secures strategic buy-in from the outset. Proactively translate technical usage data into compelling ROI narratives. You understand and demonstrate how Trustpilot influences every stage of the digital marketing funnel from driving top-of-funnel traffic to increasing bottom-of-funnel conversion and long-term brand advocacy. Achieve high Gross Renewal Rate (GRR) by maintaining customer health and addressing risks proactively. Own customer health, proactively identifying risks and executing recovery actions to maintain high GRR. Own the holistic health of your portfolio. You don't just execute playbo

recruitment
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This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. CDD Direct Customer Onboarding team Adyen is looking for a hands-on CDD Risk Analyst to join our Direct Customer Onboarding team and contribute to the growth and scaling of our customer base in EMEA. In this role, you will onboarding of merchants, including enhanced due diligence, KYC checks, and assessing the anti-money laundering risks, to protect Adyen and our customers. You will be working with a wide range of teams within Adyen, including commercial, compliance, and product to ensure that our customers and understanding of them remain up-to-date and compliant. You are expected to be very detail-oriented, take a risk-based approach, and have the ability to think critically with scalability always in mind, all while maintaining a high caliber work product. What you will do End-to-End Onboarding: Manage end to end onboarding flows for enterprise accounts, conducting in-depth due diligence, analyzing complex ownership structures, and ensuring full compliance with regulatory obligations and internal policies. Quality & Accuracy: Maintain "first-time-right" quality accuracy across all risk assessments and regional compliance standards as well as regulatory expectations. Merchant Communication & Guidance: Act as the primary point of contact for merchants during onboarding, providing clear guidance and internal advice. Cross-Fu

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8 days ago

About Us At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale. With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world. Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater. About the Role: We're looking for a Deployed Architect to join our Professional Services team. You'll work directly with enterprise customers to design, deploy, and optimize production-grade AI infrastructure and agent systems. You'll be responsible for architecting scalable, secure infrastructure deployments and building reliable, well-evaluated agent applications that solve real business problems. This role combines software development, infrastructure/platform engineering, and customer-facing skills. You'll work on everything from Kubernetes cluster design to multi-agent system architecture, requiring deep technical expertise across both infrastructure and agent engineerin

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Appian Corporation
📍 Amsterdam• €50K – €100K/yr
17 days ago

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together. About the Team Appian Customer Success is obsessed with delivering exceptional customer outcomes and mission-critical business impact at speed. Our team acts as the elite consulting arm of Appian, partnering directly with the world’s largest commercial clients to bring their most ambitious ideas to life. By joining this high-performance team, you will establish a world-class foundation in professional consulting while directly accelerating global adoption of our AI-Powered Process Automation platform. The Opportunity As a Technical Consultant at Appian, you won’t just write code—you will architect modern business transformations. This role offers an unprecedented opportunity to sit at the intersection of business strategy and technical innovation. Instead of being pigeonholed into isolated legacy components, you will own the end-to-end delivery of highly visible, custom software solutions. You will work side-by-side with client executives to solve complex workflow problems, build robust integrations, and empower enterprise teams to achieve Enterprise-Grade Orchestration . What You’ll Do Architect & Implement: Design, develop, and deploy robust, custom automation solutions throughout the entire project lifecycle utilizing Appian’s low-code platform. Integrate Ecosystems: Build seamless data connections and scalable APIs to integrate multiple external enterprise systems using REST , SOAP , and JDBC connections. Engineer Data Models: Launch new relational data models in production environments and optimize database design through sophisticated SQL develo

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