Customer Experience Systems Senior Associate Jobs

We're building AI Teammates: agents that work like actual users in Asana and integrated apps. They triage bugs, respond to requests, draft project briefs, conduct research, and handle complex knowledge work across your team's workflows. Unlike chatbots, Teammates are shared team resources that build memory and context across all executions. They get smarter as you and your colleagues work with them. Currently in beta with Fortune 500 customers, AI Teammates represents Asana's shift from tracking work to getting work done. We're looking for an Engineering Manager to lead the Agent Orchestration team — the team building the connections to other systems that allow Asana AI to serve the highest-value workloads. This means building the integration capabilities, agent skills, and vertical use cases that make AI Teammates extraordinarily useful across enterprise tools and workflows. You'll manage a senior team of six engineers (ICs up to L6) working at the intersection of systems integration and emerging AI capabilities to architect the foundation that lets AI agents operate seamlessly across customer environments while meeting enterprise requirements for reliability and compliance. This is a rare opportunity to be at the forefront of Agentic AI. You'll work directly with model partners, lead the core team shaping how enterprises collaborate with AI agents across their entire tool ecosystem, and drive the technical direction for one of the most impactful applied AI challenges in the industry. You'll also flex into org-level engineering leadership across the broader Asana AI group, contributing beyond your direct team. About Asana AI Asana AI is the company's number one priority. We're building the future of human/AI collaboration — going beyond chatbots to integrate AI into everyday workflows for some of the biggest companies on the planet. Asana's AI Teammates deliver a secure, multi-player, enterprise-grade agentic experience. They're transforming Asana from a place wher

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Senior Accountant. About the job This position is needed to partner closely with cross-functional partners to ensure the accuracy of Twilio’s carrier COGS. You will leverage your experience in automation and data analysis to build and maintain robust processes for contract review, accruals and flux analysis, and provide real-time insights that improve the speed and accuracy of our monthly close. This role is a high-impact position requiring you to combine technical data sets, business acumen and financial reporting. Responsibilities In this role, you’ll focus on: Cross-Functional Partnership: Act as the dedicated Accounting partner to the Carrier Operations team, streamlining information flow and accelerating data integrity between systems. Carrier Contract Review: Read, analyze, and document the financial and accounting implications of complex carrier agreements. Ensure strict tracking of security deposits, minimum comm

P-1385 At Databricks, we are passionate about enabling data teams to solve the world's toughest problems — from making the next mode of transportation a reality to accelerating the development of medical breakthroughs. We do this by building and running the world's best data and AI infrastructure platform so our customers can use deep data insights to improve their business. Founded by engineers — and customer obsessed — we leap at every opportunity to solve technical challenges, from designing next-gen UI/UX for interfacing with data to scaling our services and infrastructure across millions of virtual machines. And we're only getting started in Bengaluru , India ! As a software engineer with a backend focus, you will work with your team to build infrastructure for the Databricks platform at scale. The impact you'll have: Our backend teams cover a diverse range of domains, from core compute fabric resource management to service platforms and infrastructure. For example, you might work on challenges such as: Supporting Databricks' growth by building foundational infrastructure platforms that enable seamless operation across numerous geographic regions and cloud providers. Implementing cloud-agnostic infrastructure abstractions to help Databricks engineers more efficiently manage and operate their services. Develop tools and processes that drive engineering efficiency at Databricks. We enhance the developer experience for Databricks engineers across various areas, including programming languages, linters, static analysis, IDEs, remote development environments, automated release pipelines, and test automation frameworks. Our current focus is on optimizing the Rust development experience across the organization. What we look for: BS (or higher) in Computer Science, or a related field 6+ years of production level experience in one of: Python, Java, Scala, C++, or similar language. Experience developing large-scale distributed systems from scratch Experience workin

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. As a Senior Applied AI Engineer at Vanta, you will play a crucial role in shaping Vanta’s AI offerings, setting technical strategy, and leading projects that leverage AI to deliver smarter, faster outcomes for our customers. You'll be part of a team integrating AI into the Vanta product, working alongside a multidisciplinary group of product engineers, machine learning engineers, product managers, designers, and security and compliance experts to implement, scale, and maintain AI-enabled product experiences. In this role, you’ll build products that enable Vanta’s customers to leverage AI to accelerate their journey towards compliance, managing risk, and earning trust. Visit our Vanta Engineering Blog to learn more about what our team is working on! What you’ll do as an engineer working on Applied AI at Vanta: Work cross-functionally to design and implement AI-powered features to deliver customer value and integrate LLMs with Vanta’s existing products and systems. You’ll work with other product engineers across Vanta to understand how AI systems can accelerate product adoption at Vanta Instrument evaluations, guardrails, and monitoring, and review customer usage to continually improve quality Collaborate with AI Platform engineers shaping foundational AI systems and tooling that accelerate product teams Make pragmatic tradeoffs that consider business priorities, user experience, and a sustainable technical foundation Mentor engineers, champion good technical and product instincts, and model a collaborative, high-ownership engineering culture How to be successful in this role: At least 7 years of industry experience as a software

Who We Are Inorsa is an AI-first automation platform revolutionizing how mission-critical infrastructure is built, maintained, and upgraded. We serve wireless telecom, fiber, data centers, and more, delivering an end-to-end automation platform that empowers infrastructure owners. We pride ourselves on our highly technical culture and innovative team, and we're one of the fastest-growing startups in our field. If you thrive on big challenges, love thinking about the big picture, and want to see your impact directly on large enterprise customers, we want to hear from you! Why Now As our customer base and technical stack expand, we’re entering a new phase of platform development. We need a senior engineer who can both lead and build, owning architecture, solving core product challenges, and mentoring the next generation of Inorsa engineers. You'll work on the hardest growth blockers and own meaningful pieces of the product vision. What You’ll Do This is an 80% technical / 20% leadership role. You'll write production-grade code, guide product architecture, and elevate engineering velocity. Core Responsibilities Design and implement scalable systems across our full stack (Python, TypeScript, SQL) Lead feature and architectural planning, and write specs for major components Collaborate cross-functionally with engineers, product managers, and designers Build and maintain integrations with AI/ML models and internal data pipelines Improve performance, reliability, and long-term maintainability of key systems Review code, mentor junior developers, and guide quality standards Communicate progress and risks with engineering leadership Act as a product owner—understand user needs, propose roadmap items, and drive implementation What You Bring Experience 6+ years of professional software engineering experience, including 2+ year

About the Role Anyscale is seeking a Senior / Staff Product Manager to lead Ray Data, our scalable data processing library for ML and AI workloads. This is a uniquely challenging role that requires balancing open source growth with commercial differentiation - driving rapid adoption in the open source Ray Data ecosystem while building compelling proprietary features for Anyscale RunTime, our high-performance commercial engine. You'll own the entire Ray Data product roadmap in a competitive landscape, working closely with the engineering team, the field team, enterprise customers, and the open source community. Success requires: Deeply ingraining yourself into the end-user experience to understand the nature of the product and its gaps and tradeoffs Working closely with customers and open source users to draw the subtle line between growth and commercialization Strategic thinking about which parts of the ML/Data lifecycle to focus on, identifying opportunities where our architectural strengths create the most value. Thinking deeply about and clearly articulating the product strategy to stakeholders Key Responsibilities Drive the Ray Data product roadmap - Balance open source Ray Data feature development with Anyscale Runtime commercial differentiation to ensure that both Ray Data becomes the open source standard for AI data processing and Anyscale Runtime remains sufficiently compelling. Drive open source Ray Data adoption - Focus on community growth, developer experience, and ecosystem integrations Market Positioning & Enablement - Work closely with Product Marketing on strategic market positioning, field enablement, and competitive analysis to maintain differentiation. Customer engagement - Drive key customer engagements assisting sales and field engineering teams. Required Qualifications 4+ years of product management experience with technical products Strong technical background in distributed systems, ML infrastructure, or data processing Experience working

P-1415 Our mission at Databricks is to radically simplify the whole data lifecycle from ingestion to ETL, BI, and all the way up to ML/AI with a unified platform. To achieve this goal, we believe the data warehouse architecture as we know it today will be replaced by a new architectural pattern, Lakehouse ( CIDR 2021 paper ), open platforms that unify data warehousing and advanced analytics. This new architecture will help address several major challenges, including data staleness, reliability, total cost of ownership, data lock-in, and limited use-case support. To achieve this vision, Databricks is building the next generation (decoupled) query engine and structured storage system that can outperform specialized data warehouses in relational query performance. Yet we will retain the expressiveness and robustness of general purpose systems such as Apache Spark™ to support diverse workloads ranging from ETL to data science. You will be part of this multi-year journey. As part of this team, you will design these next-generation systems that leapfrog state-of-the-art within the following areas: Query compilation and optimization Distributed query execution and scheduling Vectorized execution engine Data security Resource management Transaction coordination Efficient storage structures (encodings, indexes) Automatic physical data optimization The responsibilities you will have: Drive requirements clarity and design decisions for ambiguous problems Produce technical design documents and project plans Develop new features Mentor more junior engineers Test and rollout to production, monitoring. What we look for: A passion for database systems, storage systems, distributed systems, language design, or performance optimization Are comfortable working towards a multi-year vision with incremental deliverables Be customer-oriented and focused on having an impact 5+ years of experience working in a related system Optional: PhD in databases or distributed systems About Dat

Manager - Myntra Planning & COE (Center of Excellence) - Program Management Job Description: Maintain an end-to-end view of planning processes and identify opportunities for process and efficiency improvements. Drive insights from a large set of category/supply chain data and apply them actively. Program manage key projects, collaborating with various stakeholders, and oversee end-to-end project delivery. Identify opportunities to create predictive/prescriptive models for higher efficiency in the planning process. Identify productization opportunities in collaboration with product teams, to bring transformational changes to planning processes, improving SCM speed and sustainability. Drive critical problem-solving for existing and new initiatives. Desired Skills & Experience: Proven experience of ~6-8 years in program management, with a focus on supply chain. Rational decision-making, negotiating, and influencing skills. An analytical work style. The ability to work effectively in a team or independently. Accountability, initiative, integrity, and maturity are prerequisites. Ability to handle large ambiguous datasets from disparate systems and tools and spreadsheets used by several distributed teams. Strong business and financial acumen to convert numerical analysis into a compelling business narrative, and the ability to develop and strengthen business/data models with deep understanding and innovative ideas. Proficiency in working with Spreadsheets and R/Python for daily analysis. Must be innovative, detail-oriented, and experienced in handling highly visible/controversial projects. Ability to operate like a corporate entrepreneur with minimal supervision, guiding team members and stakeholders towards achieving results. Customer-first approach to problem-solving and the ability to quantify risk to customer metrics for any decision or approach. Ability to think beyond defined job descriptions and adapt to directional changes. Strong self-convict

P-926 At Databricks, we are passionate about enabling data teams to solve the world's toughest problems — from making the next mode of transportation a reality to accelerating the development of medical breakthroughs. We do this by building and running the world's best data and AI infrastructure platform so our customers can use deep data insights to improve their business. Founded by engineers — and customer obsessed — we leap at every opportunity to solve technical challenges, from designing next-gen UI/UX for interfacing with data to scaling our services and infrastructure across millions of virtual machines. Databricks Mosaic AI offers a unique data-centric approach to building enterprise-quality, Machine Learning and Generative AI solutions, enabling organizations to securely and cost-effectively own and host ML and Generative AI models, augmented or trained with their enterprise data. And we're only getting started in Bengaluru , India - and currently in the process of setting up 14 new teams from scratch ! As a Senior Software Engineer at Databricks India, you can get to work across : - Backend - DDS (Distributed Data Systems) - Full Stack The impact you'll have: 1. Our Backend teams span many domains across our essential service platforms. For instance, you might work on challenges such as: Problems that span from product to infrastructure including: distributed systems, at-scale service architecture and monitoring, workflow orchestration, and developer experience. Deliver reliable and high performance services and client libraries for storing and accessing humongous amount of data on cloud storage backends, e.g., AWS S3, Azure Blob Store. Build reliable, scalable services, e.g. Scala, Kubernetes, and data pipelines, e.g. Apache Spark™, Databricks, to power the pricing infrastructure that serves millions of cluster-hours per day and develop product features that empower customers to easily view and control platform usage. 2. Ou

P-995 At Databricks, we are passionate about enabling data teams to solve the world's toughest problems — from making the next mode of transportation a reality to accelerating the development of medical breakthroughs. We do this by building and running the world's best data and AI infrastructure platform so our customers can use deep data insights to improve their business. Founded by engineers — and customer obsessed — we leap at every opportunity to solve technical challenges, from designing next-gen UI/UX for interfacing with data to scaling our services and infrastructure across millions of virtual machines. And we're only getting started. You will work with your team to build infrastructure and products for the Databricks platform at scale . We have multiple teams working on different domains. Resource management infrastructure powering the big data and machine learning workloads on the Databricks platform in a scalable, secure, and cloud-agnostic way Develop reliable, scalable services and client libraries that work with massive amounts of data on the cloud, across geographic regions and Cloud providers Build tools to allow Databricks engineers to operate their services across different clouds and environments Build services, products and infrastructure at the intersection of machine learning and distributed systems. The impact you will have: Hire great engineers to build an outstanding team. Support engineers in their career development by providing clear feedback and develop engineering leaders. Ensure high technical standards by instituting processes (architecture reviews, testing) and culture (engineering excellence). Work with engineering and product leadership to build a long-term roadmap. Coordinate execution and collaborate across teams to unblock cross-cutting projects. What we look for: 12+ years of extensive experience with large-scale distributed systems alongside the processes around testing, monitoring, SLAs etc Extensive experience as a Software

Our mission at Databricks is to radically simplify the whole data lifecycle from ingestion to ETL, BI, and all the way up to ML/AI with a unified platform. To achieve this goal, we believe the data warehouse architecture as we know it today will be replaced by a new architectural pattern, Lakehouse ( CIDR 2021 paper ), open platforms that unify data warehousing and advanced analytics. The new architecture will help address several major challenges, including data staleness, reliability, total cost of ownership, data lock-in, and limited use-case support. A critical part of realizing this vision is the next generation (decoupled) query engine and structured storage system that can outperform specialized data warehouses in relational query performance, yet retain the expressiveness and of general purpose systems such as Apache Spark™ to support diverse workloads ranging from ETL to data science. As part of this team, you will be working in one or more of the following areas to design and implement these next gen systems that leapfrog state-of-the-art: Query compilation and optimization Distributed query execution and scheduling Vectorized execution engine Data security Resource management Transaction coordination Efficient storage structures (encodings, indexes) Automatic physical data optimization What we look for: A passion for database systems, storage systems, distributed systems, language design, or performance optimization Experience working towards a multi-year vision with incremental deliverables Motivated by delivering customer value and impact 5+ years of experience working in a related system (preferred) Optional: PhD in databases or distributed systems Pay Range Transparency Databricks is committed to fair and equitable compensation practices. The pay range(s) for this role is listed below and represents the expected salary range for non-commissionable roles or on-target earnings for commissionable roles. Actual compensation packages are based

P-926 At Databricks, we are passionate about enabling data teams to solve the world's toughest problems — from making the next mode of transportation a reality to accelerating the development of medical breakthroughs. We do this by building and running the world's best data and AI infrastructure platform so our customers can use deep data insights to improve their business. Founded by engineers — and customer obsessed — we leap at every opportunity to solve technical challenges, from designing next-gen UI/UX for interfacing with data to scaling our services and infrastructure across millions of virtual machines. And we're only getting started in Bengaluru , India ! As a software engineer with a backend focus, you will work with your team to build infrastructure for the Databricks platform at scale. The impact you'll have: Our backend teams cover a diverse range of domains, from core compute fabric resource management to service platforms and infrastructure. For example, you might work on challenges such as: Supporting Databricks' growth by building foundational infrastructure platforms that enable seamless operation across numerous geographic regions and cloud providers. Implementing cloud-agnostic infrastructure abstractions to help Databricks engineers more efficiently manage and operate their services. Develop tools and processes that drive engineering efficiency at Databricks. We enhance the developer experience for Databricks engineers across various areas, including programming languages, linters, static analysis, IDEs, remote development environments, automated release pipelines, and test automation frameworks. Our current focus is on optimizing the Rust development experience across the organization. What we look for: BS (or higher) in Computer Science, or a related field 6+ years of production level experience in one of: Python, Java, Scala, C++, or similar language. Experience developing large-scale distributed systems from scratch Experience working

P-78 At Databricks, we are passionate about enabling data teams to solve the world's toughest problems — from making the next mode of transportation a reality to accelerating the development of medical breakthroughs. We do this by building and running the world's best data and AI infrastructure platform so our customers can use deep data insights to improve their business. Founded by engineers — and customer obsessed — we leap at every opportunity to solve technical challenges, from designing next-gen UI/UX for interfacing with data to scaling our services and infrastructure across millions of virtual machines. And we're only getting started. As a software engineer with a backend focus, you will work with your team to build infrastructure and products for the Databricks platform at scale. The impact you'll have: Our backend teams span many domains, from our core compute fabric resource management infrastructure, to service platforms, to machine learning infrastructure. For instance, you might work on challenges such as: Resource management infrastructure powering the big data and machine learning workloads on the Databricks platform in a scalable, secure, and cloud-agnostic way Develop reliable, scalable services and client libraries that work with massive amounts of data on the cloud, across geographic regions and Cloud providers Build tools to allow Databricks engineers to operate their services across different clouds and environments Build services, products and infrastructure at the intersection of machine learning and distributed systems. What we look for: BS (or higher) in Computer Science, or a related field 5+ years of production level experience in one of: Java, Scala, C++, or similar language. Experience developing large-scale distributed systems. Experience working on a SaaS platform or with Service-Oriented Architectures. Experience with cloud technologies, e.g. AWS, Azure, GCP, Docker, or Kubernetes. Experience with security and systems that handle sen

P-78 At Databricks, we are passionate about enabling data teams to solve the world's toughest problems — from making the next mode of transportation a reality to accelerating the development of medical breakthroughs. We do this by building and running the world's best data and AI infrastructure platform so our customers can use deep data insights to improve their business. Founded by engineers — and customer obsessed — we leap at every opportunity to solve technical challenges, from designing next-gen UI/UX for interfacing with data to scaling our services and infrastructure across millions of virtual machines. And we're only getting started. As a software engineer with a backend focus, you will work with your team to build infrastructure and products for the Databricks platform at scale. The impact you'll have: Our backend teams span many domains, from our core compute fabric resource management infrastructure, to service platforms, to machine learning infrastructure. For instance, you might work on challenges such as: Resource management infrastructure powering the big data and machine learning workloads on the Databricks platform in a scalable, secure, and cloud-agnostic way Develop reliable, scalable services and client libraries that work with massive amounts of data on the cloud, across geographic regions and Cloud providers Build tools to allow Databricks engineers to operate their services across different clouds and environments Build services, products and infrastructure at the intersection of machine learning and distributed systems. What we look for: BS (or higher) in Computer Science, or a related field 5+ years of production level experience in one of: Java, Scala, C++, or similar language. Experience developing large-scale distributed systems. Experience working on a SaaS platform or with Service-Oriented Architectures. Experience with cloud technologies, e.g. AWS, Azure, GCP, Docker, or Kubernetes. Experience with security and systems that handle sen

P-97 Our mission at Databricks is to radically simplify the whole data lifecycle from ingestion to ETL, BI, and all the way up to ML/AI with a unified platform. To achieve this goal, we believe the data warehouse architecture as we know it today will be replaced by a new architectural pattern, Lakehouse ( CIDR 2021 paper ), open platforms that unify data warehousing and advanced analytics. The new architecture will help address several major challenges, including data staleness, reliability, total cost of ownership, data lock-in, and limited use-case support. A critical part of realizing this vision is the next generation (decoupled) query engine and structured storage system that can outperform specialized data warehouses in relational query performance, yet retain the expressiveness and of general purpose systems such as Spark™ to support diverse workloads ranging from ETL to data science. As part of this team, you will be working in one or more of the following areas to design and implement these next gen systems that leapfrog state-of-the-art: Query compilation and optimization Distributed query execution and scheduling Vectorized execution engine Data security Resource management Transaction coordination Efficient storage structures (encodings, indexes) Automatic physical data optimization What we look for: A passion for database systems, storage systems, distributed systems, language design, or performance optimization Experience working towards a multi-year vision with incremental deliverables Motivated by delivering customer value and impact 5+ years of experience working in a related system (preferred) Optional: PhD in databases or distributed systems Pay Range Transparency Databricks is committed to fair and equitable compensation practices. The pay range(s) for this role is listed below and represents the expected salary range for non-commissionable roles or on-target earnings for commissionable roles. Actual compensation packages are based o