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Customer Experience Systems Senior Associate Jobs

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Explore current customer experience systems senior associate jobs. Use filters to narrow by work mode, employment type, experience and date posted.

P-926 At Databricks, we are passionate about enabling data teams to solve the world's toughest problems — from making the next mode of transportation a reality to accelerating the development of medical breakthroughs. We do this by building and running the world's best data and AI infrastructure platform so our customers can use deep data insights to improve their business. Founded by engineers — and customer obsessed — we leap at every opportunity to solve technical challenges, from designing next-gen UI/UX for interfacing with data to scaling our services and infrastructure across millions of virtual machines. Databricks Mosaic AI offers a unique data-centric approach to building enterprise-quality, Machine Learning and Generative AI solutions, enabling organizations to securely and cost-effectively own and host ML and Generative AI models, augmented or trained with their enterprise data. And we're only getting started in Bengaluru , India - and currently in the process of setting up 14 new teams from scratch ! As a Senior Software Engineer at Databricks India, you can get to work across : - Backend - DDS (Distributed Data Systems) - Full Stack The impact you'll have: 1. Our Backend teams span many domains across our essential service platforms. For instance, you might work on challenges such as: Problems that span from product to infrastructure including: distributed systems, at-scale service architecture and monitoring, workflow orchestration, and developer experience. Deliver reliable and high performance services and client libraries for storing and accessing humongous amount of data on cloud storage backends, e.g., AWS S3, Azure Blob Store. Build reliable, scalable services, e.g. Scala, Kubernetes, and data pipelines, e.g. Apache Spark™, Databricks, to power the pricing infrastructure that serves millions of cluster-hours per day and develop product features that empower customers to easily view and control platform usage. 2. Ou

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P-995 At Databricks, we are passionate about enabling data teams to solve the world's toughest problems — from making the next mode of transportation a reality to accelerating the development of medical breakthroughs. We do this by building and running the world's best data and AI infrastructure platform so our customers can use deep data insights to improve their business. Founded by engineers — and customer obsessed — we leap at every opportunity to solve technical challenges, from designing next-gen UI/UX for interfacing with data to scaling our services and infrastructure across millions of virtual machines. And we're only getting started. You will work with your team to build infrastructure and products for the Databricks platform at scale . We have multiple teams working on different domains. Resource management infrastructure powering the big data and machine learning workloads on the Databricks platform in a scalable, secure, and cloud-agnostic way Develop reliable, scalable services and client libraries that work with massive amounts of data on the cloud, across geographic regions and Cloud providers Build tools to allow Databricks engineers to operate their services across different clouds and environments Build services, products and infrastructure at the intersection of machine learning and distributed systems. The impact you will have: Hire great engineers to build an outstanding team. Support engineers in their career development by providing clear feedback and develop engineering leaders. Ensure high technical standards by instituting processes (architecture reviews, testing) and culture (engineering excellence). Work with engineering and product leadership to build a long-term roadmap. Coordinate execution and collaborate across teams to unblock cross-cutting projects. What we look for: 12+ years of extensive experience with large-scale distributed systems alongside the processes around testing, monitoring, SLAs etc Extensive experience as a Software

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D
40mo ago

Our mission at Databricks is to radically simplify the whole data lifecycle from ingestion to ETL, BI, and all the way up to ML/AI with a unified platform. To achieve this goal, we believe the data warehouse architecture as we know it today will be replaced by a new architectural pattern, Lakehouse ( CIDR 2021 paper ), open platforms that unify data warehousing and advanced analytics. The new architecture will help address several major challenges, including data staleness, reliability, total cost of ownership, data lock-in, and limited use-case support. A critical part of realizing this vision is the next generation (decoupled) query engine and structured storage system that can outperform specialized data warehouses in relational query performance, yet retain the expressiveness and of general purpose systems such as Apache Spark™ to support diverse workloads ranging from ETL to data science. As part of this team, you will be working in one or more of the following areas to design and implement these next gen systems that leapfrog state-of-the-art: Query compilation and optimization Distributed query execution and scheduling Vectorized execution engine Data security Resource management Transaction coordination Efficient storage structures (encodings, indexes) Automatic physical data optimization What we look for: A passion for database systems, storage systems, distributed systems, language design, or performance optimization Experience working towards a multi-year vision with incremental deliverables Motivated by delivering customer value and impact 5+ years of experience working in a related system (preferred) Optional: PhD in databases or distributed systems Pay Range Transparency Databricks is committed to fair and equitable compensation practices. The pay range(s) for this role is listed below and represents the expected salary range for non-commissionable roles or on-target earnings for commissionable roles. Actual compensation packages are based

aiExcelwarehouse
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P-926 At Databricks, we are passionate about enabling data teams to solve the world's toughest problems — from making the next mode of transportation a reality to accelerating the development of medical breakthroughs. We do this by building and running the world's best data and AI infrastructure platform so our customers can use deep data insights to improve their business. Founded by engineers — and customer obsessed — we leap at every opportunity to solve technical challenges, from designing next-gen UI/UX for interfacing with data to scaling our services and infrastructure across millions of virtual machines. And we're only getting started in Bengaluru , India ! As a software engineer with a backend focus, you will work with your team to build infrastructure for the Databricks platform at scale. The impact you'll have: Our backend teams cover a diverse range of domains, from core compute fabric resource management to service platforms and infrastructure. For example, you might work on challenges such as: Supporting Databricks' growth by building foundational infrastructure platforms that enable seamless operation across numerous geographic regions and cloud providers. Implementing cloud-agnostic infrastructure abstractions to help Databricks engineers more efficiently manage and operate their services. Develop tools and processes that drive engineering efficiency at Databricks. We enhance the developer experience for Databricks engineers across various areas, including programming languages, linters, static analysis, IDEs, remote development environments, automated release pipelines, and test automation frameworks. Our current focus is on optimizing the Rust development experience across the organization. What we look for: BS (or higher) in Computer Science, or a related field 6+ years of production level experience in one of: Python, Java, Scala, C++, or similar language. Experience developing large-scale distributed systems from scratch Experience working

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Databricks
📍 Mountain View• $166K – $225K/yr
46mo ago

P-78 At Databricks, we are passionate about enabling data teams to solve the world's toughest problems — from making the next mode of transportation a reality to accelerating the development of medical breakthroughs. We do this by building and running the world's best data and AI infrastructure platform so our customers can use deep data insights to improve their business. Founded by engineers — and customer obsessed — we leap at every opportunity to solve technical challenges, from designing next-gen UI/UX for interfacing with data to scaling our services and infrastructure across millions of virtual machines. And we're only getting started. As a software engineer with a backend focus, you will work with your team to build infrastructure and products for the Databricks platform at scale. The impact you'll have: Our backend teams span many domains, from our core compute fabric resource management infrastructure, to service platforms, to machine learning infrastructure. For instance, you might work on challenges such as: Resource management infrastructure powering the big data and machine learning workloads on the Databricks platform in a scalable, secure, and cloud-agnostic way Develop reliable, scalable services and client libraries that work with massive amounts of data on the cloud, across geographic regions and Cloud providers Build tools to allow Databricks engineers to operate their services across different clouds and environments Build services, products and infrastructure at the intersection of machine learning and distributed systems. What we look for: BS (or higher) in Computer Science, or a related field 5+ years of production level experience in one of: Java, Scala, C++, or similar language. Experience developing large-scale distributed systems. Experience working on a SaaS platform or with Service-Oriented Architectures. Experience with cloud technologies, e.g. AWS, Azure, GCP, Docker, or Kubernetes. Experience with security and systems that handle sen

javasqlaws
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Databricks
📍 San Francisco• $166K – $225K/yr
60mo ago

P-78 At Databricks, we are passionate about enabling data teams to solve the world's toughest problems — from making the next mode of transportation a reality to accelerating the development of medical breakthroughs. We do this by building and running the world's best data and AI infrastructure platform so our customers can use deep data insights to improve their business. Founded by engineers — and customer obsessed — we leap at every opportunity to solve technical challenges, from designing next-gen UI/UX for interfacing with data to scaling our services and infrastructure across millions of virtual machines. And we're only getting started. As a software engineer with a backend focus, you will work with your team to build infrastructure and products for the Databricks platform at scale. The impact you'll have: Our backend teams span many domains, from our core compute fabric resource management infrastructure, to service platforms, to machine learning infrastructure. For instance, you might work on challenges such as: Resource management infrastructure powering the big data and machine learning workloads on the Databricks platform in a scalable, secure, and cloud-agnostic way Develop reliable, scalable services and client libraries that work with massive amounts of data on the cloud, across geographic regions and Cloud providers Build tools to allow Databricks engineers to operate their services across different clouds and environments Build services, products and infrastructure at the intersection of machine learning and distributed systems. What we look for: BS (or higher) in Computer Science, or a related field 5+ years of production level experience in one of: Java, Scala, C++, or similar language. Experience developing large-scale distributed systems. Experience working on a SaaS platform or with Service-Oriented Architectures. Experience with cloud technologies, e.g. AWS, Azure, GCP, Docker, or Kubernetes. Experience with security and systems that handle sen

javasqlaws
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D
69mo ago

P-97 Our mission at Databricks is to radically simplify the whole data lifecycle from ingestion to ETL, BI, and all the way up to ML/AI with a unified platform. To achieve this goal, we believe the data warehouse architecture as we know it today will be replaced by a new architectural pattern, Lakehouse ( CIDR 2021 paper ), open platforms that unify data warehousing and advanced analytics. The new architecture will help address several major challenges, including data staleness, reliability, total cost of ownership, data lock-in, and limited use-case support. A critical part of realizing this vision is the next generation (decoupled) query engine and structured storage system that can outperform specialized data warehouses in relational query performance, yet retain the expressiveness and of general purpose systems such as Spark™ to support diverse workloads ranging from ETL to data science. As part of this team, you will be working in one or more of the following areas to design and implement these next gen systems that leapfrog state-of-the-art: Query compilation and optimization Distributed query execution and scheduling Vectorized execution engine Data security Resource management Transaction coordination Efficient storage structures (encodings, indexes) Automatic physical data optimization What we look for: A passion for database systems, storage systems, distributed systems, language design, or performance optimization Experience working towards a multi-year vision with incremental deliverables Motivated by delivering customer value and impact 5+ years of experience working in a related system (preferred) Optional: PhD in databases or distributed systems Pay Range Transparency Databricks is committed to fair and equitable compensation practices. The pay range(s) for this role is listed below and represents the expected salary range for non-commissionable roles or on-target earnings for commissionable roles. Actual compensation packages are based o

aiExcelwarehouse
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We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary: The Senior Analyst, Revenue Cycle plays a key role in advancing initiatives that strengthen Revenue Cycle operations, systems, and cross-functional execution. This role brings together revenue cycle knowledge, project coordination, and business process expertise to support colleague onboarding and offboarding, maintain system access standards, contribute to strategic projects, and serve as a subject matter expert for digital and system-related initiatives impacting Revenue Cycle. This position partners closely with operations, digital, and enterprise teams to help ensure Revenue Cycle priorities are reflected in business and system decisions. The Senior Analyst, Revenue Cycle contributes to department performance and strategic growth by driving process improvements, simplifying workflows, and supporting innovative solutions that improve efficiency, accuracy, productivity, and customer satisfaction across the organization. Responsibilities: Onboarding Enhancements and Access Support: Maintain onboarding access documentation and related processes, updating materials as business needs and systems evolve Identify and implement resources that improve the onboarding experience for new colleagues Support the Revenue Cycle Leadership Team with provisioning access, telecom system setup, and call-recording processes Troubleshoo

aiExcelproject management
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Just now

Work Flexibility: Hybrid What you will do: • Under minimal supervision, research, design, develop, modify, and verify components/modules for medical devices; translate design inputs to engineering specifications and produce sub-system level designs and develop and analyze solutions, prototyping one or more options to provide proof of concept. • Apply fundamental and some advanced concepts, practices and procedures for problem solving • Demonstrate advanced understanding of customer needs and design inputs; proficiency with product’s intended use and clinical procedures and learn how the financial models are constructed • Follow fundamental industry standards, design requirements and test strategies which apply to regulatory requirements • Independently create or refine engineering documentation, such as the Design History file and follow R&D procedure like design controls and risk management, per the Quality Management System • Under minimal supervision, work with R&D, Quality, Manufacturing, Regulatory, Clinical, Marketing and Project Management to ensure project success • Quickly process and assimilate procedures, policies, processes, systems, and technology required and work on complex problems, applying advanced experience and learnings • Demonstrate ownership and prioritize work with minimal supervision and works as key member of the team, collaborating with others and solidifying relationships Required Qualifications : Bachelor of Science in Engineering, Mechanical Engineering or BioMedical & 2+ years of work experience Experience- 4.5 years- 7 years CAD expertise Conceptual knowledge(basics should be clear); Manufacturing drawing; Mechanical Design; GD&T Preferred Qualifications : Working knowledge and under

project management
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Justworks
📍 New York• $188K – $242K/yr
3 days ago

Who We Are At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you. We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team. Our Values If this sounds like you, you’ll fit right in. Senior Software Engineer, Frontend Department Engineering Who You Are You’ve been building web applications for a while now and are comfortable ramping up on an existing product quickly. You’ve mastered at least one frontend framework, and know how to build highly reliable, modular systems that many people can collaborate on at the same time without stepping on each other’s toes. You have a strong sense for good design, and won’t stop until the user experience is just right. As a Software Engineer, you will be a part of our Frontend Engineering team, focusing on delivering products and capabilities that power Justworks products. You will leverage your experience working with customer-facing applications and design with performance and security in mind. You will be working primarily in JavaScript/TypeScript and prior experience is preferred. Your Success Profile What You Will Work On You’ll be a part of a team developing frontend web apps for both internal and public use. Gather requirements Partner with your team lead to produce clean, effective, on-brand user experiences Implement designs with a high level of fidelit

javascripttypescriptpython
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Robinhood
📍 Toronto• C$166K – C$195K/yr
10 days ago

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. As a Senior Software Engineer , you’ll architect, build, and scale the backend services, infrastructure, and data systems that support Robinhood’s next-generation crypto, web3, and wallet offerings. You’ll provide technical leadership to deliver a best-in-class trading experience for cryptocurrencies and tokenized assets—including perpetual futures—to customers worldwide, solving complex distributed systems and correctness challenges in an environment where the systems you build move real customer assets continuously around the clock. The Robinhood Wallet team’s mission is to democratize access to financial services worldwide by leveraging DeFi protocols and Robinhood Chain. The team builds non-custodial consumer products, self-custody experiences, and seamless cross-chain trading capabilities. The Tokenization team’s mission is to bring both public and private equity to be tradable 24/7 on decentralized exchanges (DEXs) across the Robinhood Chain. Equity markets have been closed nights and weekends for a century; the team builds the connective tissue between traditional market infrastructure and on-chain systems—issuance, custody, and settlement—to change that. The Robinhoo

pythonartificial intelligenceai
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Justworks
📍 New York• $188K – $242K/yr
16 days ago

Who We Are At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you. We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team. Our Values If this sounds like you, you’ll fit right in. Senior Software Engineer, Frontend Department Engineering Who You Are You’ve been building web applications for a while now and are comfortable ramping up on an existing product quickly. You’ve mastered at least one frontend framework, and know how to build highly reliable, modular systems that many people can collaborate on at the same time without stepping on each other’s toes. You have a strong sense for good design, and won’t stop until the user experience is just right. As a Software Engineer, you will be a part of our Frontend Engineering team, focusing on delivering products and capabilities that power Justworks products. You will leverage your experience working with customer-facing applications and design with performance and security in mind. You will be working primarily in JavaScript/TypeScript and prior experience is preferred. Your Success Profile What You Will Work On You’ll be a part of a team developing frontend web apps for both internal and public use. Gather requirements Partner with your team lead to produce clean, effective, on-brand user experiences Implement designs with a high level of fidelit

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Okta
📍 Toronto• Full-time• C$136K – C$187K/yr
1mo ago

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Datastores Engineer, Platform Infrastructure The Auth0 platform secures more than 100 million logins each day for customers all around the world - and we're growing fast! The Platform Infrastructure team enables Auth0 engineers to move faster by giving them tools to easily deploy and manage their services on AWS and Azure. This is a role with a huge impact. You will get to work with engineers throughout the organization and what you build will be a foundational piece of the infrastructure that allows Auth0 to scale for years to come. We are looking for Engineer who are passionate about distributed systems, availability, and delivering customer value to join our Platform Infrastructure Datastores team. Because we build and support the overall Auth0 platform, the ideal candidate is someone who is passionate about infrastructure, operations, databases and not intimidated by cross-organization coordination and collaboration. You will: Develop our large, distributed and highly-available infrastructure. Implement platform tools that allow feature teams to deploy and manage the datastores for their services. Research new technologies to accelerate new environment creation. Carry cross team initiatives from end to end: code reviews, design reviews, operational robustness, security hygiene, etc. Participate in the team's on-call rotation. You might be a good fit if you: Have 5-8 years of software development experience. Are proficient in or have a desire

postgresqlmongodbredis
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Join Delphi - Where Innovation meets transformation At Delphi, we believe in creating an environment where our people thrive. Our hybrid work model empowers you to choose where you work—whether it's from the office, your home, or a mix of both—so you can prioritize what matters most. We are committed to supporting your personal goals, family, and overall well-being while driving transformative results for our clients. We welcome exceptional talent from anywhere across the globe. Interviews and onboarding are conducted virtually, reflecting our digital-first mindset. Rooted in the region, we specialize in delivering tailored, impactful solutions in Data, Advanced Analytics and AI, Infrastructure, Cloud Security, and Application Modernization. Whether it’s enabling predictive analytics , transforming operations with automation, or driving customer engagement with intelligent platforms, we are the trusted partner for organizations ready to embrace a smarter, more efficient future. We are looking for a hands-on Senior QA Consultant to lead end-to-end testing of AI and Generative AI applications across enterprise environments. This role combines strong expertise in traditional QA engineering with modern AI evaluation and validation practices. The ideal candidate will drive quality assurance initiatives for RAG pipelines, multi-agent systems, OCR and Speech-to-Text solutions while ensuring production grade quality outcomes in regulated industries such as Finance, Healthcare, and Insurance. The successful candidate will lead a small QA pod, collaborate closely with engineering, AI/ML, product, and business teams, and act as the client-facing QA owner for enterprise AI engagements. This role requires strong technical leadership, automation expertise, AI evaluation capabilities, and excellent stakeholder management skills. Experience Requirements • 7–10 years of experien

pythonjavasql
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Lithic
📍 Remote• Remote• $160K – $200K/yr
1mo ago

Lithic is the modern card issuing and processing platform empowering ambitious financial companies to build the future of payments. Our infrastructure powers card programs for 100+ innovative clients, from fintechs reimagining credit and digital banking to platforms transforming disbursements and spend management. Companies like Mercury, Flex, and Novo rely on Lithic's developer-friendly APIs, direct network connections, and flawless reconciliation to launch and scale card programs in weeks, not years. We're building a future where access to better financial products materially improves people's lives, free from the constraints of 30-year-old mainframes and legacy processors. We're proud to be backed by world-class investors who share that vision, including Bessemer Venture Partners, Index Ventures, Spark Capital, Stripes, and Mastercard, along with many others. We're a team of 170+ across 26 states and 7 countries, headquartered in New York City. We are hiring a Senior Software Engineer for Lithic’s Card Authorization team, which owns the real-time systems that make every card authorization decision correct, reliable, and fast. The team also owns related fraud tooling, including Lithic’s Rules Engine and 3D Secure integration. You’ll own high-impact projects end-to-end, solve distributed-systems problems at scale, and help build the tools customers use to control fraud and payment risk. What you'll do: Write reliable, secure, scalable code for Lithic’s real-time authorization and fraud-prevention systems with minimal tech debt Build customer-facing features, such as rules improvements, velocity controls, 3DS flows, fraud tooling, and transaction monitoring. Own projects from planning to launch. Improve the reliability of systems in team’s scope and participate in the team on-call rotation Lead efforts to improve systems and processes within the team What you'll bring: 4+ years building production backend systems. Full stack experience is a plus. Experie

REMOTEpythonjavaai
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