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Customer Experience Systems Senior Associate Jobs

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Explore current customer experience systems senior associate jobs. Use filters to narrow by work mode, employment type, experience and date posted.

Who we are: Since 2009, we've been on a mission to bring sustainable fashion to everyone. Named one of Fast Company’s Brands That Matter and winning a Best Carbon Footprint award, we have big goals like being Climate Positive by 2025 , Circular by 2030 , and pushing the whole industry forward along the way. Our work has gotten love in Drapers and Sourcing Journal , and TIME wrote about how great our CEO, Hali Borenstein, is. Basically, we're saving the Earth and looking damn good doing it. We're a global brand with 50+ stores (and counting) around the world, and our own sustainable factory in LA . We innovate across categories like accessories , swimwear , and sleepwear , and we reach millions of people with campaigns like this , this and this . None of this work is possible without the incredible people behind it. We're a mission-based company that invests in an inclusive culture, so we can innovate together and ensure everyone has the space to grow, thrive, and belong. And starting right now, we want to do all that with you. Sales Supervisor: No position at Reformation is about the status quo, every team member is passionate about building a company rooted in excellence. Obsessed with customers and sustainability, we use tech to create a unique interaction between our customers, employees, and the Reformation brand. The Sales Supervisor will help lead and execute all efforts required to achieve individual store goals. Reporting to the Store Manager, essential responsibilities include but are not limited to: What You’ll Do: Consistently meet and exceed sales goals Actively lead by example and inspire others to generate clientele and maximize customer retention through engagement and sustained relationships Lead the sales floor to deliver an excellent customer experience through a customer first mindset to build loyal customer relationships Contribute to a technology led in-store experience for customers that both surprises and delights them Main

Who we are: Since 2009, we've been on a mission to bring sustainable fashion to everyone. Named one of Fast Company’s Brands That Matter and winning a Best Carbon Footprint award, we have big goals like being Climate Positive by 2025 , Circular by 2030 , and pushing the whole industry forward along the way. Our work has gotten love in Drapers and Sourcing Journal , and TIME wrote about how great our CEO, Hali Borenstein, is. Basically, we're saving the Earth and looking damn good doing it. We're a global brand with 50+ stores (and counting) around the world, and our own sustainable factory in LA . We innovate across categories like accessories , swimwear , and sleepwear , and we reach millions of people with campaigns like this , this and this . None of this work is possible without the incredible people behind it. We're a mission-based company that invests in an inclusive culture, so we can innovate together and ensure everyone has the space to grow, thrive, and belong. And starting right now, we want to do all that with you. Sales Supervisor: No position at Reformation is about the status quo, every team member is passionate about building a company rooted in excellence. Obsessed with customers and sustainability, we use tech to create a unique interaction between our customers, employees, and the Reformation brand. The Sales Supervisor will help lead and execute all efforts required to achieve individual store goals. Reporting to the Store Manager, essential responsibilities include but are not limited to: What You’ll Do: Consistently meet and exceed sales goals Actively lead by example and inspire others to generate clientele and maximize customer retention through engagement and sustained relationships Lead the sales floor to deliver an excellent customer experience through a customer first mindset to build loyal customer relationships Contribute to a technology led in-store experience for customers that both surprises and delights them Main

T
Toast
📍 Toronto• C$196K – C$314K/yr
18 days ago

Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. As an Inside Sales Manager, you are pivotal to the growth of the Toast brand in your district. You will report into a Regional Vice President and will hire, build, and coach a team of Inside Account Executives who everyday transform the way restaurants operate. You'll be hands on working closely with your sales team to help them understand a restaurant’s unique needs and develop a customized solution that helps their business thrive. We need your passion and sales management expertise to help us build the Toast brand in your district. A day in the life (Responsibilities) Hire, manage and develop a quota-achieving sales team Attract and retain elite Account Executive talent Coach a team to run effective discovery meetings, live demos, and craft a bespoke solution to restaurateurs using Toast’s varied tech offerings Innovate and execute on a go to market strategy, ultimately developing demand within the marketplace Manage partnerships with other tech providers to generate referral demand Leverage Salesforce to track, audit, and influence the business Partner with our Onboarding and Care team leaders to deliver a world class customer experience Leverage knowledge of Toast’s product and business to replicate success internationally Help build the foundations for our internal processes in international markets Cross-functional alignment with onboarding, growth, and other critical internal partners Manage top of funnel performance indicators, such as activity volume and opportunity creation What you'll need to thrive (Requirements) 3+ years of outside sales management experience with complex hardware and software solutions Demonstrated sales management experience selling into areas with limited or no market penetration Able to perform well unde

aisalesforceCRM
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H
19 days ago

What We Do: Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact. Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection. Huntress now secures more than 5M endpoints and 16M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other. Reports to: Manager, Mid-Market Sales Location: Remote but must be based in IL, IN, or WI Compensation: $80,000 base salary with an on-target earnings at $160,000 What You'll Do: You are a Senior Account Executive who knows how to earn trust, uncover a real business problem, and connect it to a solution that makes a measurable difference. You will own the full mid-market sales cycle at Huntress, from prospecting and discovery through pricing and close, while partnering with SDRs, Sales Engineering, Operations, Product Management, and Account Management to create a smooth customer experience. This is a quota-carrying role for someone with Warrior Spirit: resilient when deals get complicated, steady when priorities shift, and persistent without losing empathy. You are Outcome-Obsessed about revenue, forecast accuracy, and customer value. You educate rather than pressu

artificial intelligenceairecruitment
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Who we are: Since 2009, we've been on a mission to bring sustainable fashion to everyone. Named one of Fast Company’s Brands That Matter and winning a Best Carbon Footprint award, we have big goals like being Climate Positive by 2025 , Circular by 2030 , and pushing the whole industry forward along the way. Our work has gotten love in Drapers and Sourcing Journal , and TIME wrote about how great our CEO, Hali Borenstein, is. Basically, we're saving the Earth and looking damn good doing it. We're a global brand with 50+ stores (and counting) around the world, and our own sustainable factory in LA . We innovate across categories like accessories , swimwear , and sleepwear , and we reach millions of people with campaigns like this , this and this . None of this work is possible without the incredible people behind it. We're a mission-based company that invests in an inclusive culture, so we can innovate together and ensure everyone has the space to grow, thrive, and belong. And starting right now, we want to do all that with you. Sales Supervisor: No position at Reformation is about the status quo, every team member is passionate about building a company rooted in excellence. Obsessed with customers and sustainability, we use tech to create a unique interaction between our customers, employees, and the Reformation brand. The Sales Supervisor will help lead and execute all efforts required to achieve individual store goals. Reporting to the Store Manager, essential responsibilities include but are not limited to: What You’ll Do: Consistently meet and exceed sales goals Actively lead by example and inspire others to generate clientele and maximize customer retention through engagement and sustained relationships Lead the sales floor to deliver an excellent customer experience through a customer first mindset to build loyal customer relationships Contribute to a technology led in-store experience for customers that both surprises and delights them Main

D
Datadog
📍 Minnesota, United States• Remote• $150K – $200K/yr
19 days ago

As a Regional Manager, Sales Engineering, you will lead a team of Sales Engineers and frontline leaders, driving technical execution, operational excellence, and team development across your region. You’ll act as a force multiplier by owning team performance, shaping execution standards, and partnering closely with Sales leadership to influence strategy, improve outcomes, and scale impact beyond individual deals. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Lead, coach, and develop a team of Sales Engineers, driving performance, engagement, and long-term career growth through regular feedback and structured development Partner confidently with senior Sales leadership on regional strategy, multi-quarter planning, annual capacity planning, and forecast alignment operating 2-3 quarters ahead to anticipate resourcing needs and business priorities Own in-field execution at a regional level by taking an executive presence role in strategic and high-impact opportunities and providing senior-level stakeholder alignment and technical credibility alongside your team Oversee consistent, high-quality delivery across technical sales cycles in the region, including evaluations, customer engagements, and deal progression Hire and onboard top talent across ICs and manager-level roles, building a high-performing team and accelerating ramp through structured onboarding and enablement Manage regional operations including resource allocation, utilization, KPI tracking, productivity, and skills development to ensure effective coverage across the territory c cross-functionally with Sales, Product, Marketing, Enablement, and Support at a senior level to align on regional strategy, GTM execution, and customer experience Drive operational excellence across the region by

REMOTEawsazuregcp
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B
19 days ago

Why join us Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex’s AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek. Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career. Data at Brex The Data organization develops infrastructure, statistical models, and products using financial data. Our Scientists and Engineers work together to make data —and insights derived from data — a core asset across the company. Our work is ingrained in Brex’s decision-making process, in the efficiency of our operations, in our risk management policies, and in the second-to-none experience we provide our consumers. What You’ll Do Our Data Scientists are responsible for the entire model development lifecycle, from conception with stakeholders, through model development and productionization, to following through to see that the desired business impact is achieved — including circling back with stakeholders to make product or strategic decisions. Responsibilities Drive Data & AI solutions from inception to deployment to efficiently manage risk and/or improve customer experience. Be responsible for the full machine learning

pythonsqlmachine learning
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A
19 days ago

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Why you should join the Belgium Adyen Account Management team At Adyen, the Account Management team is critical to the growth and success of our business, as well as expanding the Adyen brand across the globe. Being part of our Account Management team, you’ll manage relationships with innovative Belgian and international merchants, covering multiple industries and channels. You’ll have the opportunity to work on cross-functional initiatives and projects in a fast-paced, highly entrepreneurial environment with a great deal of autonomy. You’ll become an expert in the global payments landscape and level up your skills through our AM Academy. We are looking for a proactive and adaptable Account Manager to join our team in Brussels. The ideal candidate is a strategic thinker with a hands-on mentality; someone who is eager to help the world’s biggest brands grow while changing an industry. You are excited to work with a global, multicultural team in a collaborative manner and help your team succeed. Your focus will be on delivering an outstanding customer experience to our Belgian, fast-growth merchants, most of them with international ambitions, finding new opportunities, and driving mutual success for Adyen and our customers. Account Manager As an Account Manager, you will be responsible for developing strong relationships by earning tr

project management
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T
19 days ago

Toradex is a global company strongly focused on engineering & technology. We’re powered by a diverse & uniquely gifted workforce. We pursue the best people to propel our innovative vision of embedded computing and IoT. If you’re interested in being a driving force at an agile technology company, engineering clever computing solutions & helping other companies bring their products to life, we should talk. Job Description The AI Enablement Specialist is responsible for driving the adoption and effective use of Artificial Intelligence across the organization. This role acts as a bridge between business areas and technology teams, helping employees understand how AI can create value in their daily activities, identifying opportunities for automation, and transforming business challenges into AI-driven solutions. The professional will serve as an internal AI advisor, coach, and evangelist, enabling business teams to leverage AI responsibly while ensuring measurable business outcomes through governance, metrics, and continuous improvement. Key Responsibilities AI Business Consulting & Enablement Partner with business stakeholders to understand processes, challenges, and strategic objectives. Identify opportunities where AI can improve productivity, decision-making, customer experience, and operational efficiency. Translate business requirements into AI use cases and automation initiatives. Conduct AI assessments and maturity analyses across business functions. Advise managers and employees on best practices for AI adoption. AI Strategy & Solution Design Evaluate and recommend AI platforms, tools, and technologies available in the market. Stay up to date with emerging AI trends, vendors, and innovations. Design AI-powered workflows and automation opportunities. Define business cases, expected benefits, risks, and implementation roadmaps. Work with security and compliance teams to ensure responsible AI usage and according to global AI regul

azureartificial intelligenceai
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T
19 days ago

Toradex is a global company strongly focused on engineering & technology. We’re powered by a diverse & uniquely gifted workforce. We pursue the best people to propel our innovative vision of embedded computing and IoT. If you’re interested in being a driving force at an agile technology company, engineering clever computing solutions & helping other companies bring their products to life, we should talk. Job Description The AI Business Specialist is responsible for driving the adoption and effective use of Artificial Intelligence across the organization. This role acts as a bridge between business areas and technology teams, helping employees understand how AI can create value in their daily activities, identifying opportunities for automation, and transforming business challenges into AI-driven solutions. The professional will serve as an internal AI advisor, coach, and evangelist, enabling business teams to leverage AI responsibly while ensuring measurable business outcomes through governance, metrics, and continuous improvement. Key Responsibilities AI Business Consulting & Enablement Partner with business stakeholders to understand processes, challenges, and strategic objectives. Identify opportunities where AI can improve productivity, decision-making, customer experience, and operational efficiency. Translate business requirements into AI use cases and automation initiatives. Conduct AI assessments and maturity analyses across business functions. Advise managers and employees on best practices for AI adoption. AI Strategy & Solution Design Evaluate and recommend AI platforms, tools, and technologies available in the market. Stay up to date with emerging AI trends, vendors, and innovations. Design AI-powered workflows and automation opportunities. Define business cases, expected benefits, risks, and implementation roadmaps. Work with security and compliance teams to ensure responsible AI usage and according to global AI regulations. T

azureartificial intelligenceai
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GG
GOAT Group
📍 Fontana• $31 – $31/hr
20 days ago

About the Team The Operations team manages our worldwide distribution network and is responsible for authenticating our sneakers, fulfilling orders and ensuring on-time delivery to buyers. Through our technological innovation and logistical efficiency, you will join a team that prides itself on being the most trusted marketplace in the industry while shipping and processing tens of millions of products for our global buyers and sellers. Role Overview As the Operations Supervisor at GOAT, you will be responsible for the day-to-day leadership and management of GOAT’s local facility. The ideal candidate for this role is highly organized, detail-oriented, analytical, and thrives in a fast-paced, ever-evolving dynamic start up environment. Strong decision-making skills will be critical for this role as the operational needs of the facility can fluctuate day-to-day. The planning, organization, and execution of completing operational goals can be challenging during our current growth, so it will be important that this position will work as a calm, objective focused leader to make sure targets are met daily. In this role, you will: Promoting a strong safety culture and healthy work environment Lead, manage and cross-train a team associates and service providers Ensure best implementation in operations of inbound, inventory, verification, outbound, return, fulfillment and logistics Work with multiple departments to resolve potential delays and slippages Spearhead continuous improvements to increase efficiency, quality and reduce costs Engage in cost-benefit analyses, seeking to obtain best prices for materials and overseeing production methods to optimize output to peak efficiency levels Regularly monitor expenses, diminishing spend where possible if necessary to stay on budget Collect data and analyze trends and behaviors that will allow the organization to improve handling flow and customer experience Set the tone of the leadership team with a calm, positive, focused and f

logisticswarehouse
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GG
20 days ago

Role Overview As the Operations Supervisor at GOAT, you will be responsible for the day-to-day leadership and management of GOAT’s local facility. The ideal candidate for this role is highly organized, detail-oriented, analytical, and thrives in a fast-paced, ever-evolving dynamic start up environment. Strong decision-making skills will be critical for this role as the operational needs of the facility can fluctuate day-to-day. The planning, organization, and execution of completing operational goals can be challenging during our current growth, so it will be important that this position will work as a calm, objective focused leader to make sure targets are met daily. In this role, you will: Promoting a strong safety culture and healthy work environment Lead, manage and cross-train a team associates and service providers Ensure best implementation in operations of inbound, inventory, verification, outbound, return, fulfillment and logistics Work with multiple departments to resolve potential delays and slippages Spearhead continuous improvements to increase efficiency, quality and reduce costs Engage in cost-benefit analyses, seeking to obtain best prices for materials and overseeing production methods to optimize output to peak efficiency levels Regularly monitor expenses, diminishing spend where possible if necessary to stay on budget Collect data and analyze trends and behaviors that will allow the organization to improve handling flow and customer experience Set the tone of the leadership team with a calm, positive, focused and forward motion leadership style in a high pressure, fast work environment with consistent changes Be knowledgeable of the company’s goals Other duties as assigned We are looking for: Have minimum 5 years of cumulative experience in a supervisory role preferably within the logistics management / e-commerce / retail or other similar sector Have basic understanding on import and export processes Ability to lead and motivate a diverse team of

logisticswarehouse
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Why project44? At project44, we believe in better. We challenge the status quo because we know a better supply chain isn’t just possible—it’s essential. Better for our customers. Better for their business. Better for the world. With our Decision Intelligence Platform, Movement , we’re redefining how global supply chains operate. By transforming fragmented logistics data into real-time, AI-powered insights, we empower companies to connect instantly, see clearly, act decisively, and automate intelligently. Our Supply Chain AI enhances visibility, drives smarter execution, and unlocks next-gen applications that keep businesses moving forward. Headquartered in Chicago, IL with a 2nd HQ in Bengaluru, India we are powered by a diverse global team that is tackling the toughest logistics challenges with innovation, urgency, and purpose. AI at project44 We expect every project44 team member, regardless of role or function, to actively leverage AI in their day-to-day work. Whether you're building product, serving customers, managing people, or running operations, AI is a tool you're expected to use with intent, curiosity, and judgment. We don't expect everyone to be a data scientist. We do expect everyone to be an intelligent user of AI: able to identify where it adds value, direct it effectively, evaluate outputs critically, and govern it responsibly. We invest in our team's AI fluency because we believe it's a competitive advantage for every person at project44, not just our engineers. If you’re driven to solve meaningful problems, leverage AI to scale rapidly, drive impact daily, and be part of a high-performance team – we should talk. Senior Project Manager (Software Implementation) We are looking for a Senior Project Manager to join our Customer Experience Team within Professional Services, working alongside Solutions Architects, CSM's, Sales, Technical Support, and Engineering to de

aiproject managementsupply chain
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Who we are: Since 2009, we've been on a mission to bring sustainable fashion to everyone. Named one of Fast Company’s Brands That Matter and winning a Best Carbon Footprint award, we have big goals like being Climate Positive by 2025 , Circular by 2030 , and pushing the whole industry forward along the way. Our work has gotten love in Drapers and Sourcing Journal , and TIME wrote about how great our CEO, Hali Borenstein, is. Basically, we're saving the Earth and looking damn good doing it. We're a global brand with 50+ stores (and counting) around the world, and our own sustainable factory in LA . We innovate across categories like accessories , swimwear , and sleepwear , and we reach millions of people with campaigns like this , this and this . None of this work is possible without the incredible people behind it. We're a mission-based company that invests in an inclusive culture, so we can innovate together and ensure everyone has the space to grow, thrive, and belong. And starting right now, we want to do all that with you. Sales Supervisor: No position at Reformation is about the status quo, every team member is passionate about building a company rooted in excellence. Obsessed with customers and sustainability, we use tech to create a unique interaction between our customers, employees, and the Reformation brand. The Sales Supervisor will help lead and execute all efforts required to achieve individual store goals. Reporting to the Store Manager, essential responsibilities include but are not limited to: What You’ll Do: Consistently meet and exceed sales goals Actively lead by example and inspire others to generate clientele and maximize customer retention through engagement and sustained relationships Lead the sales floor to deliver an excellent customer experience through a customer first mindset to build loyal customer relationships Contribute to a technology led in-store experience for customers that both surprises and delights them Main

Z
Zocdoc
📍 New York• Remote• $159K – $215K/yr
21 days ago

Our Mission You call. You wait. You call again. In every other part of your life, you book in seconds. In healthcare, you’re blocked. We’re here to give power to the patient. For nearly 20 years, we’ve built the leading healthcare marketplace - helping tens of millions of people find and book the care they need. Now, we’re going further: building our infrastructure beyond Zocdoc’s marketplace to power access to care wherever patients search, from provider websites and insurance directories to search engines, AI platforms, and more. Healthcare still lacks something every other major consumer industry takes for granted: a seamless way to go from seeking to getting . We don’t want to own the front door to care; there isn't one. We want to make sure all of those doors open when patients are knocking. Fixing healthcare starts with fixing access to it. And we're still just getting started. Your impact on our mission Our revenue and customer-facing teams are the backbone of our growth and the face of our brand. As the Senior Manager, GTM Recruiting, you will play a pivotal role in leading talent acquisition for our Sales, Customer Experience, and supporting operational functions (including RevOps, Account Management, and Enablement). You will act as a strategic advisor and thought partner to our C-Suite and senior revenue leaders, helping translate high-level business goals into precise workforce plans, headcount forecasts, and proactive talent pipelines. In this role, you will lead, mentor, and elevate a team of engaged recruiters, creating a supportive and high-performing culture. By setting and defending an exceptional talent bar, you ensure every new hire directly contributes to revenue growth and an outstanding customer experience. You’ll enjoy this role if you are… A Strategic Executive Partner: You view recruiting as a core business function. You enjoy sitting down with leaders to challenge assumptions, guide talent strategy, an

REMOTEaifinancerecruitment
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