Customer Onboarding Officer Jobs

About Paytm Group: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the Role: Drive user acquisition, engagement, and retention for our Insurance platform, accelerating growth and increasing market share in the insurance investment space. Responsibilities: - Develop and execute data-driven growth strategies to boost user adoption and transaction volume for insurance products. - Design and implement A/B tests and experiments to optimize user journeys, improving key metrics such as reach, CTRs, conversion rates and customer retention. - Analyze user behavior and identify opportunities for product enhancements, marketing campaigns, and customer segmentation. - Collaborate with product, and engineering teams to launch and refine growth initiatives. - Monitor and report on key performance indicators (KPIs) such as CTRs, conversions, customer acquisition cost (CAC), and customer lifetime value (CLTV), providing actionable insights to stakeholders. - Identify and leverage new distribution channels, partnerships, and digital platforms to expand reach. - Implement user feedback loops to improve user awareness, product experience and increase conversion. - Focus on increasing repeat investments and enhancing overall investor lifetime value. Requirements: - Experience in growth marketing, product growth, or related roles. - Proven track record in driving growth, preferably within the fintech, investment, or financial services sectors. - Strong analytical skills with proficiency in tools such as Clevertap, Moengage, Google Analytics, SQL, or similar platforms. - Hands-on experience with A/B testing and experimentation frameworks. - Prior experience or understanding of user acquisi

About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. Job Summary: We are seeking a highly motivated Associate for Customer Experience within our CST Business. The ideal candidate ensures a seamless and positive experience for our customers booking through our platform. Responsibilities: Customer Experience: Ensure exceptional customer service across all channels (phone, email, chat, social media). Handle escalated customer issues and complex inquiries. Identify and address trends in customer complaints and feedback. Proficiency in using CRM software and other customer service tools. Proactively identify opportunities to improve the customer experience. Operational Excellence: Implement process improvements and best practices to enhance team productivity and customer satisfaction. Collaborate with other departments (e.g., product, engineering, growth and finance) to resolve customer issues and improve the platform. Stay up to date on industry trends and best practices in customer service. Qualifications Collaborate with other departments to resolve customer issues and improve the platform. Strong expertise with GDS tool(Amadeus , Galileo) Understanding of ticketing , refunds , Cancellation , Reissue , PNR check Candidates preferred from flights / aviation industry Stay up to date on industry trends and best practices in customer service. Why Join Us: 1. A collaborative output driven program that brings cohesiveness across businesses throughtechnology 2. Improve the average revenue per use by increasing the cross-sell opportunities 3. A solid 360 feedback from your peer teams on your support of their goals4. Respect, that is earned, not demanded from y

About the Team The Commerce Platform team at Meesho drives end-to-end growth, strategy, and operational excellence across key verticals: - User Growth: Scales the full lifecycle funnel—from acquisition and activation to retention—ensuring sustainable user growth and engagement across the platform. - Marketplace: Focuses on strengthening the seller ecosystem and improving selection quality to create a robust and reliable marketplace experience. - Category: Identifies high-potential segments, launches and scales new categories, and drives assortment expansion to meet evolving customer demand. - Mall: Builds a trusted branded destination for quality-conscious users, enhancing the platform’s premium and branded shopping experience. - Pricing: Ensures competitiveness and affordability, enabling the platform to deliver strong value for customers while maintaining marketplace health. - Content Commerce: Powers content-led discovery through creator ecosystems and inspiration-driven shopping journeys that drive engagement, trust, and conversion. Together, these verticals identify whitespace opportunities, launch and scale new initiatives, and continuously optimize the user lifecycle through data-backed decisions. Operating in a fast-paced, high-ownership environment, the team combines structured problem-solving with rapid execution to deliver meaningful impact. If you’re excited about building for Bharat, this role offers both strategic depth and hands-on impact. About the Role As a Senior Manager, you will function as a high-impact leader responsible for driving strategic initiatives that contribute directly to our GMV, NMV, and expansion of our user, seller, and creator base. You will own end-to-end problem-solving for critical workstreams, managing both demand and supply-side challenges while ensuring operational excellence. This role requires high fungibility, as you will navigate various sub-organizations to implement programs that make the platform more lucr

About the Team Financial Services at Meesho is building one of the largest digital lending businesses for Bharat. As we scale to millions of users, the next phase of growth will be defined by how intelligently we manage credit performance across the lifecycle — from underwriting to repayment and recovery. The DARC (Data Science, Analytics, Risk & Collections) team acts as the decisioning engine for this business — combining data, risk, and systems thinking to drive portfolio outcomes. About the Role: Credit Portfolio Optimization This is a high-ownership, high-impact role focused on maximizing portfolio performance post-disbursement. You will act as the central problem solver for credit performance — identifying where we are losing money across the repayment lifecycle, diagnosing root causes, and designing interventions that improve outcomes at scale. This is not a collections or operations role.This is a strategy + systems role with direct impact on metrics like NCL, cure rates, cost-to-recovery, and customer lifetime value.

About the Team Our Data Science team is the Avengers to Meesho’s S.H.I.E.L.D 🛡️. And why not? We are the ones who assemble during the toughest challenges and devise creative solutions, building intelligent systems for millions of our users looking at a thousand different categories of products. We’ve barely scratched the surface, and have amazing challenges in charting the future of commerce for Bharat. Our typical day involves dealing with fraud detection, inventory optimisation, and platform vernacularisation. As Data Scientist, you will navigate uncharted territories with us, discovering new paths to creating solutions for our users.🔍 You will be at the forefront of interesting challenges and solve unique customer problems in an untapped market. But wait – there’s more to us. Our team is huge on having a well-rounded personal and professional life. When we aren't nose-deep in data, you will most likely find us belting “Summer of 69” at the nearest Karaoke bar, or debating who the best Spider-Man is: Maguire, Garfield, or Holland? You tell us ☺️ About the Role Love deep data? Love discussing solutions instead of problems? Then you could be our next Data Scientist. In a nutshell, your primary responsibility will be enhancing the productivity and utilisation of the generated data. Other things you will do include working closely with the business stakeholders, transforming scattered pieces of information into valuable data and sharing and presenting your valuable insights with peers.

We Creative Zone, We print high-quality RFID cards for offices, schools, colleges, hotels, hospitals, apartments, gyms, and businesses. Our durable PVC RFID cards are compatible with most access control and attendance systems, offering excellent print quality, long-lasting performance, and professional finishing. Services Offered RFID Smart Card Printing Premium PVC RFID Cards Attendance Cards Hotel Key Cards Access Control Cards Custom RFID Card Printing Why Choose Us? Professional Design Support | Competitive Prices Quick Production | Reliable Quality Secure Packaging | Online Ordering Excellent Customer Support https://www.instagram.com/creativezoneidcards/ https://www.facebook.com/share/1BFV59CmYh/ Contact: MULLAI 501 Creative Zone –Bangalore

Are you looking for a career where your income grows with your performance? Join our Real Estate Sales & Marketing team and build your career from Calling → Follow-up → Site Visit → Negotiation → Closing → Incentive. 🎯 JOB RESPONSIBILITIES 📞 Make calls and connect with prospective customers. 📋 Generate and manage leads through various marketing channels. 🤝 Understand customer requirements and recommend suitable properties. 📲 Regularly follow up with interested customers. 🚗 Coordinate and accompany customers for property site visits. 💬 Explain project details, location, pricing, amenities and investment benefits. 🤝 Handle customer queries and negotiations professionally. 🏆 Convert qualified leads into successful bookings. 💰 Achieve individual and team sales targets. 📈 Maintain strong customer relationships for referrals and repeat business. 💎 YOUR EARNING POTENTIAL More Sales = More Incentives = More Income There is no fixed limit on your incentive earning potential. Your growth depends on your effort, consistency, communication and closing ability.

Boost your online reputation and get more Google reviews with ReviewUplift, an AI-powered review management platform for restaurants, clinics, salons, gyms, hotels, retail stores, and local businesses. Collect customer reviews using QR codes, review links, WhatsApp, SMS, email, and NFC review cards. Monitor reviews, manage private feedback, generate AI-powered review replies, and display customer testimonials with website review widgets. ReviewUplift also offers AI tools for creating Google Business Profile posts, social media content, blogs, and local marketing content to help increase visibility and customer engagement. Services: Google Review Management AI Review Reply Generator QR Code & NFC Review Cards Review Widgets for Websites Google Business Profile Marketing Reputation Monitoring Customer Feedback Management Local SEO & Reputation Marketing Perfect for businesses looking to improve online credibility, attract more customers, and grow their local presence. Call us +918111081112 for more details.

The roles and responsibilities of a sales executive include: Generating leads through cold calls, emails, and networking Following up with prospects and building strong relationships Presenting and demonstrating products or services to potential customers Negotiating and closing sales deals to meet or exceed targets Maintaining client records and tracking sales progress using CRM tools Providing after-sales support to ensure customer satisfaction

Best Social Media Agency in Sirsa Technograms Solutions offers result-driven social media marketing services for online growth. We plan application-driven campaigns, Facebook and Instagram promotions, and audience growth, and create a custom digital brand strategy for Startups and Enterprises! We have an expert team to get maximum visibility and customer engagement for your brand. Find your trusted source for digital marketing solutions today at https://technograms.com/

Travel planning becomes simple when you have the support of an experienced tour agent in Delhi who understands your requirements. KBS Travels offers reliable and personalized travel services designed to make every journey comfortable and well-managed. Whether you are planning a holiday, business trip, or group tour, their team ensures smooth coordination at every step. As a professional tour agency in Delhi, KBS Travels provides end-to-end travel solutions, including flight reservations, hotel bookings, and complete itinerary planning. Their experts focus on creating customized travel plans that match your budget and preferences, ensuring a hassle-free experience. Finding the best travel agency can be challenging, but KBS Travels stands out for its transparent approach and customer-focused service. They provide clear travel guidance and reliable support so travelers can enjoy their trips without stress. Being a trusted travel agent in Delhi, KBS Travels helps customers with destination selection, booking management, and travel assistance for both domestic and international journeys. Their knowledge and experience make travel planning easier and more efficient. If you are looking for a dependable travel company in Delhi, KBS Travels offers complete travel management services along with flexible travel packages in Delhi suited for different travel needs. From family vacations to corporate tours, they ensure every trip is well organized. Counted among the best tour operators in Delhi, KBS Travels focuses on delivering quality service, smooth travel arrangements, and memorable experiences for 10 years for every traveler address: MP Mall, Office No 107A Block UP, Poorvi Pitampura New Delhi — 110034 email:[email protected] phone nb: +917042111141 more info:https://kbstravels.com .

About the Role We're looking for a Head of RevOps (Director/Sr. Director level) who sits at the intersection of go-to-market strategy, outbound channels and data/tools. This is not a traditional sales ops or marketing ops role — you'll be the strategic backbone supporting our GTM engine, collaboratively building the processes, systems, signals, and segmentation that help us find the right customers faster and convert them more efficiently. What You'll Do ICP Data and Win/Loss Lead the definition and updating our Ideal Customer Profile (ICP) end-to-end — collaborate and bring leadership to the table as well as Sales, Marketing, and Account Management to constantly refine and look for new buying signals and focus our outbound Build the initial ICP framework using firmographic, technographic, behavioral, and intent data, synthesized with insights from Sales, Professional Services, and Product Create win/loss framework and reporting to feed into sales and GTM strategy Run a recurring ICP review cadence (quarterly at minimum) to incorporate win/loss patterns, market shifts, and product evolution Translate the ICP into actionable criteria that can be operationalized across the CRM, outbound sequences, paid campaigns, and content strategy Create tiered ICP scoring models that allow teams to prioritize accounts and contacts dynamically Maintain ICP documentation and communicate updates clearly across GTM teams so everyone is aligned and working from the same playbook GTM Strategy & RevOps Support a growing GTM org and own a stack that includes Salesforce and Hubspot. Design and build end-to-end GTM workflows that reduce friction across the funnel — from first touch to closed-won Automate outbound sequences, lead routing, enrichment pipelines, and handoff processes using tools like Clay, Apollo, HubSpot, Salesforce, Zapier, and n8n Instrument and optimize the revenue tech stack to ensure clean data flow and maximum signal capture Design internal tooling and

Staff Software Engineer Sureify is on a mission to modernize the life and annuity insurance industry. Composed of 250+ insurance veterans, technology experts, and creatives, Sureify offers its employees a unique opportunity to advance a powerful industry that has fallen behind digitally. Sureify’s product suite, Lifetime, solves some of the biggest problems faced by life and annuity carriers today when it comes to digital sales (LifetimeACQUIRE), customer engagement (LifetimeENGAGE), policy servicing (LifetimeSERVICE), and enabling agents (LifetimeAGENT). Sureify’s CoreCONNECT platform is the digital experience engine for the life insurance & annuity industry. Our products enable our clients to reach new customers, digitize the policy sales process, drive in-force customer engagement, and modernize the policy servicing experience. We are looking for a Staff Software Engineer to act as a technical leader and a highly experienced Full Stack Web Developer who is motivated to combine the art of design with the art of programming. This role requires driving technical strategy and system architecture while maintaining hands-on coding responsibilities. Responsibilities will include translation of the UI/UX design wireframes to actual code that will produce visual elements of the application. You will work with the UI/UX designer and bridge the gap between graphical design and technical implementation, taking an active role on both sides and defining how the application looks as well as how it works. On the backend, you will have the opportunity to help our product scale and be involved in the further architecture of the Sureify platform. Responsibilities Design, develop, and maintain robust web applications using React on the frontend and Golang/Typescript/PHP on the backend. Build reusable code and libraries for future use. Build a scalable architecture to support millions of users. Design schema migrations, optimize complex queries, and ma

Job Title: Technical Manager Company: Sureify Location: Hyderabad About Sureify Sureify is dedicated to modernizing the life insurance and annuity industry. We provide cutting-edge digital solutions that empower insurers to easily engage with, sell to, and service their customers. Our mission is to drive meaningful digital transformation by offering scalable technology that enhances customer engagement and streamlines carrier operations. Sureify's products deliver the advanced digital experiences that life insurance carriers, agents, employees, and consumers now expect in this rapidly evolving technological landscape. At Sureify, we cultivate a culture that prioritizes innovation, collaboration, and continuous learning. About the Role We are seeking an experienced and highly-skilled Technical Manager who is responsible for end-to-end delivery of software projects while also leading, mentoring, and managing engineering teams . This role bridges technical execution, delivery management, and people leadership to ensure high-quality, scalable solutions are delivered on time and teams continue to grow and perform at their best. What We Look For We are interested in self-motivated individuals who can easily function in a high-demand, performance-driven environment. In addition, we are looking for individuals who recognise the team's accomplishments before their own and are sought after as people developers. If you are passionate about problem-solving and helping our customers with some of their most complex issues, this role is for you. Key Requirements & Responsibilities: Project & Delivery Management Own end-to-end delivery of multiple software projects, from planning through execution and release Manage Project scope and milestones effectively Project estimations, assessing resource needs and allocation Ensure projects are delivered on time, within scope, and within budget Identify and mitigate delivery risks, dependencies, and bottlenecks Collabor

About the Role Support Operations is one of our core operations teams, responsible for making sure that when things go wrong, there's always someone there to make it right. The team designs, manages, and operates a large and growing global network of support centers, with the goal of delivering a world-class customer experience every time. We're looking for an experienced Workforce Planner to help develop and scale our support lines of business. This role is central to planning monthly, daily, and hourly staffing levels, and to keeping hiring plans current so we consistently deliver best-in-class service. You'll play a key part in improving forecast accuracy, reporting, and how we plan around floor staff utilization and efficiency — for a 24/7/365 organization, wherever it operates. You're excited about this opportunity because you will… Capacity planning Build and maintain support capacity plan models at the monthly, weekly, and interval level, using a quantitative model to determine the staff required to service forecasted volumes Match staffing supply to required staff to ensure efficient service level attainment, and make hiring, ramp, and staff-reduction recommendations Keep capacity plans and assumptions accurate, current, and aligned to source-of-truth headcount data, auditing regularly for accuracy Ensure alignment from the smallest site/team level of detail up through the broader org-wide capacity plan Maintain documentation of planning methodology, assumptions, and processes, and continually improve the planning tools, models, and templates themselves Forecasting & scenario planning Forecast incoming contact volume using historical and benchmark data, tracking deviations between forecast and actuals on a regular cadence Build, update, and present "what-if" scenarios to evaluate potential changes and support upcoming initiatives, as well as annual, half-year, and quarterly planning scenarios for long-range and financial planning Build and validate capac