Customer Operations And Logistics Coordinator Jobs

Customer Operations Intern Description - Before applying please note that, to be eligible for this position, you must be currently enrolled at a university in Spain , remain enrolled until the end of the internship, and be eligible to sign an internship agreement with your university. You must also be available to start the internship in February 2027 and continue participating in the program until June–July 2027 . The Customer Operations Intern works within a European, multicultural and fast-moving business environment, supporting HP Customers and Sales Teams within the area of Order Fulfillment. The intern is part of a central Order Management team and gains practical experience across different Customer Operations processes while supporting day-to-day operational activities. Responsibilities Backlog Support & Order Management Supports the management of customer and partner order backlogs under the guidance of experienced team members. Monitors backlog management tools (e.g., E2E Tool, FOM, or other HP tools) and assists in identifying orders at risk of missing service level agreements (SLAs). Supports backlog analysis and helps prepare reports for customers and account teams. Assists with claims, exceptions, and special customer requests following established processes and procedures. Supports the coordinati

Why Jencap? We are one of the largest wholesale insurance intermediaries in the United States with expertise in wholesale brokerage, binding authority, and program management. The common thread woven throughout our success story is our collaborative and driven team of people. Our teams are empowered and work together to find solutions. We have a passion culture – with teamwork, collaboration and a focus on growing individuals and giving them the tools & development opportunities to have a successful career. MiniCo has nearly 50 years of experience in program management, underwriting, binding authority, and claims, offering a portfolio of exclusive programs to address even the most unique risk exposures. Our dedicated program teams provide niche underwriting process and flexibility, industry specialization, and unparalleled customer service. Today, MiniCo is a member of the Jencap Program Administrators division, offering multiple specialty property and casualty insurance products for a variety of unique industries and exposures. The Administrative and Operations Specialist will work from our Phoenix, Arizona office. Responsibilities : Serve as MiniCo’s primary day-to-day Phoenix office operations and admin resource, to handle front-office/reception duties, mail and shipping, facilities/vendor coordination, trade-show logistics, and general administrative support. Coordinate reception/phone coverage, messages, deliveries, and general correspondence; escalate insurance-specific questions appropriately. Own incoming/outgoing mail, post-office retrieval, UPS/FedEx/shipping, physical document routing, scanning, storage, and related record-handling procedures. Liaise with building management and external vendors for facilities, maintenance, access, service requests, and office needs. Manage office/kitchen supplies, deliveries, storage areas, shared office records, and general organization. Coordinate employee meetings, office events, celebr

ThermalWorks is seeking a Heavy Haul Logistics Lead to own the movement of ThermalWorks equipment from the point of manufacture to the point of customer delivery. This role manages the full transportation lifecycle of chillers, cooling distribution units, coolant control units, and related heavy equipment, including carrier sourcing, schedule coordination, rigging verification, insurance adequacy, and permit management. The Heavy Haul Logistics Lead owns each shipment from factory pickup through customer receipt, at which point responsibility transfers to the ThermalWorks Project Management team for on-site coordination. This role is the operational connective tissue between manufacturing partners, transportation providers, and the customer-facing delivery function. Reliable and well-coordinated equipment delivery is essential to ThermalWorks' ability to meet customer commitments, and this role owns the accountability for that delivery. Key Responsibilities Carrier Sourcing and Management Identify, qualify, and maintain relationships with heavy haul carriers appropriate for the size, weight, and geographic requirements of ThermalWorks equipment shipments. Source competitive freight quotes for each shipment; balance cost, timing, carrier capability, and reliability in carrier selection. Verify carrier operating authority, safety ratings, and insurance coverage prior to engagement; maintain an active pool of qualified carriers for domestic and international shipments as required. Negotiate freight rates, terms, and service-level expectations with carriers; manage carrier performance and hold carriers accountable to committed schedules and service standards. Schedule Coordination and Delivery Management Coordinate pickup schedules with manufacturing partners (currently including Jabil and NPSG in the United States, and multiple manufacturing partners in Europe and Asia) based on production completion dates and customer required delivery dates. Build and maintain delive

JOIN OUR TEAM As Operations Flow Manager , you will play a key role in optimising the movement of goods and ensuring the smooth flow of team members through our Polish e-commerce warehouse. You will ensure that all inbound and outbound processes run seamlessly, enabling a smooth, fast, and reliable delivery experience for our customers. This position is unlimited and based in Robakowo . WHAT YOU'LL DO Drive operational excellence by managing and optimising daily inbound and outbound flows, ensuring a balanced and efficient warehouse operation Own the end-to-end flow strategy, including dock scheduling, staging area planning, and resource allocation to support business priorities Analyse performance data to identify bottlenecks, track flow KPIs (throughput, dwell time, dock utilisation), and implement corrective actions Collaborate cross-functionally with inbound, outbound, inventory, transport, and customer service teams to guarantee full operational alignment Support planning for key business moments, including product launches, promotions, and seasonal peaks Lead and support teams by ensuring proper staffing, training, and shift planning aligned with flow needs Ensure compliance and safety across all goods movement processes, maintaining company standards and documentation accuracy YOU COME WITH 3+ years of experience in logistics, inbound and outbound flow, or warehouse operations, ideally in e-commerce or retail A strong analytical mindset with the ability to translate data into practical flow improvements Excellent coordination and problem-solving skills, with attention to precision and efficiency Hands-on leadership experience, fostering collaboration and continuous improvement in a dynamic environment Proficiency in WMS systems and logistics software Fluent Polish and at least B2-level English; other European languages are a plus Knowledge of EU transport regulations and experience handling bulky or furniture products is highly desirable WHY WESTWING If you a

Who We Are Verkada is transforming how organizations protect their people and places with an integrated, privacy-sensitive AI-powered platform that includes solutions for video security, access control, air quality sensors, alarms, intercoms, and visitor management. We’ve got serious momentum in the market: more than 30,000 customers (including 100+ of the Fortune 500), a $5.8B valuation , more than $1 billion in annualized bookings, and backing from CapitalG, Sequoia Capital, General Catalyst, Felicis Ventures, Next47 and more. Physical AI is one of the most consequential technology shifts of our time, and Verkada is at the center of it. You can look at all kinds of communities to see our platform’s impact in the world. It's the retailer that uses our agentic AI to deter theft before it happens. The warehouse that uses AI-powered alerts to make sure its team is protected on the floor with proper PPE. The school that’s alerted to a threat in real-time and triggers a lockdown in seconds, not minutes. We’re rapidly scaling this impact: today, more than 2 million Verkada devices are deployed across 170+ countries. About the Role We are seeking a Global Ops Trade and Compliance Manager to lead Verkada's international logistics, customs compliance, and supply chain operations. This role is responsible for managing global logistics networks, ensuring regulatory compliance across international markets, optimizing logistics costs, and driving strategic supply chain initiatives. The ideal candidate will have extensive experience in international trade, customs clearance, and complex logistics operations across multiple regions. What You'll Do Optimize shipping methods and routes based on cost, speed, and service requirements; maintain and update global delivery matrices Coordinate inbound and outbound logistics for multiple distribution hubs; oversee inventory movement and fulfillment operations Monitor fulfillment costs by geography and implement cost optimizati

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Role Overview As a New Product Introduction (NPI) Product Lead within the Cloud Memory Business Unit (CMBU), you will lead end-to-end manufacturing and fulfillment execution for complex new-product sample demand across DDR, LPDDR, CXL-attached DRAM, GDDR and HBM-based memory products and solutions. This role operates across the build-to-ship portion of the NPI execution chain, where material availability, manufacturing progress, yield, holds, finished goods, order readiness and logistics dependencies must be actively managed. You will organize cross-functional teams, expose blockers early, drive recovery actions and maintain momentum across sites and time zones. The role remains grounded in NPI Operations: maintaining accurate demand and execution data, coordinating priorities, tracking builds against committed dates, managing exceptions and ensuring stakeholders receive a clear fact-based view of delivery risk and recovery. What You Will Solve · Supply shortages, material constraints, stuck lots and unclear ownership that prevent builds from progressing to committed dates. · Low yield, excursions, holds, rebuilds, test constraints and site-execution issues that require rapid cross-functional recovery. · Mismatch between approved demand, finished goods, order information and shipment requirements. · Pricing, sales-order, release, customs, logistics and waybill blocks that keep available product from reaching the destination. ·

Work Flexibility: Hybrid About the role Join a regional operations team focused on inventory control and data accuracy across Latin America. As Lead Analyst, Global Inventory Operations, you will execute and monitor inventory reconciliation, discrepancy resolution, inventory control activities, and reporting processes that support operational execution and financial reporting across distribution sites and third-party logistics providers (3PLs). This role partners closely with Operations, Finance, Quality, Regulatory Affairs, Information Technology, Customer Service, and external logistics providers to maintain inventory integrity and compliance. What you will do Execute inventory reconciliations between enterprise resource planning (ERP) systems and warehouse management systems (WMS) at SKU, lot/batch, serial, quantity, and location levels. Investigate inventory variances, perform root cause analysis, and coordinate corrective actions to improve inventory accuracy and reduce recurring discrepancies. Maintain reconciliation action logs, track issue aging, assign ownership, and monitor resolution progress against established timelines. Monitor inventory-related system interfaces, identify transaction failures or delays, and coordinate issue resolution with internal teams and logistics partners. Coordinate cycle count programs and annual physical inventory activities, ensuring compliance with company policies and inventory control procedures. Measure and report inventory performance indicators, including inventory accuracy, cycle count accuracy, inventory adjustments, discrepancy aging, and inventory disposal activity. Analyze inventory trends, recurring exceptions, and process performance data to identify operational improvement opportunities. </

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. Global Operations Associate - Ocean Freight Your responsibilities as a Global Operations Associate: Own the end-to-end movement of ocean freight (FCL and LCL) shipments into and out of Denmark and Sweden, with potential scope covering the UK. This includes bookings, documentation, shipment follow-up, exception management and coordination with customers, carriers and logistics partners - owning the full operational execution and customer experience. Deliver a first-class client experience through proactive communication, problem-solving and timely resolution of operational challenges. Leverage Flexport’s technology, automation and AI-powered tools to manage shipments, identify exceptions, make informed operational decisions and continuously improve how we move freight. Be responsible for ensuring your work satisfies internal KPIs and SLAs that demonstrate quality delivery, independently managing your priorities and commitments. Follow standard operating procedures (SOPs) while proactively identifying opportunities to improve processes and ways of working. Act in the best interest of the company by avoiding leakages and ensuring cost-conscious behavior. Support shipm

Altana is the network for trusted trade. Our AI-powered product network empowers governments and businesses to build a more resilient and secure global economy while keeping trade flowing. The Opportunity at Altana We're looking for a motivated Technical Account Analyst to support our Technical Account Managers (TAMs) in delivering outstanding outcomes for our Logistics customers. In this role, you'll help execute the day-to-day work that keeps our customers successful, from preparing materials and tracking deliverables to running analysis that helps TAMs make informed, data-driven decisions. This is a great entry point into account management and customer success, where you'll build core skills in customer operations, data analysis, and cross-functional collaboration while working alongside experienced TAMs who own the overall account relationship. You Will Support TAMs across our largest logistics service provider accounts by managing specific workstreams and deliverables, rather than owning the end-to-end account relationship. Help execute onboarding tasks for new users, including scheduling trainings and tracking adoption milestones. Conduct analysis on customer usage data to help TAMs identify trends, risks, and opportunities. Prepare materials for customer calls and Quarterly Business Reviews, including pulling data and drafting talking points for TAM review. Coordinate with product and implementation engineering teams to track the status of customer deliverables and flag blockers. Own specific day-to-day tasks (check-ins, follow-ups, documentation) for a subset of accounts under TAM guidance. Capture and organize customer feedback, routing it to the appropriate TAM or product team member. Learn Altana's platform and product capabilities deeply enough to support customer-facing conversations alongside a TAM. About You 2-3 years of experience in account management, customer success, operations, or a related analytical role (logistics industry exposure a plus, b

Opportunity ThermalWorks LLC is seeking an experienced Quality Assurance Manager to serve as the technical quality authority and liaison across our customer field sites, European contract manufacturer sites and internal quality control function. This is a cross-functional, high-visibility role that sits at the intersection of manufacturing, field service, and quality leadership. The ideal candidate brings deep hands-on experience with mission-critical mechanical systems — particularly hydronic cooling, chiller platforms, and data center infrastructure — combined with the discipline and communication skills to document findings clearly and present them to leadership. This role is hands-on and will require mechanical knowledge of HVAC systems as well as quality related processes such as 8D problem solving and Six Sigma methodologies. This position is preferably based in Barcelona, but can also be based in Madrid or Bilbao. This role has a travel requirement of 20-40% depending on where based. Key Responsibilities Include but are not limited to: Factory Quality Support new and existing production at ThermalWorks manufacturing operations in Europe to identify quality concerns for first article inspections or before production units ship Review assembly, wiring, piping, and commissioning documentation against engineering specifications and approved submittals Coordinate findings with factory leadership and flag hold conditions requiring resolution prior to release Document inspection outcomes and provide written reports to the Director of Quality Customer Site Quality Perform on-site QA/QC inspections at customer data center locations to verify ThermalWorks equipment installation, commissioning, and service work meets required standards Work with EU Director of Operations when customer issues arise Drive 8D problem solving for technical customer issues and coordinate investigation and corrective actions with TW Engineering and Operations personnel Create cus

CPI Security, in Charlotte, NC, is looking for a Product Delivery Manager to lead cross-functional initiatives that bring next-generation security, fire, automation products and services to market. This role bridges product evaluation, testing, marketing, training, sales, operations, support and coordinating every phase from ideation through production, certification, and customer delivery. You’ll ensure our products ranging from smart cameras and sensors to integrated alarm systems are launched on time and to the highest quality and security standards. CPI Security was founded in 1991 on an entrepreneurial spirit and a passion for helping and protecting others. CPI Security has grown into one of the nation's top 10 largest security providers with over 750 employees. Over the years, CPI has received many awards for excellence, such as twice-awarded SDM Dealer of the Year, Central Station of the Year, and the Marvel Award. The company leads the industry in alarm response times, is consistently ranked in the top 10 of electronic security businesses and is widely known as North Carolina and South Carolina's Top 25 Best Places to Work What You'll Do: End-to-End Project Management: Drive the full lifecycle of product launches, including development, testing, release strategy, launch, and post-launch evaluation. Cross-Functional Coordination: Act as the central liaison between Product, Marketing, Supply Chain, Sales, Operations, IT, Training, Human Resources, Customer Operations, Accounting, key thirdparty vendors and partners to ensure alignment, clear communication, and timely execution. Scheduling & Execution: Build and maintain detailed launch plans, milestone schedules, and readiness trackers. Manage dependencies and critical paths. Launch Readiness: Oversee all go-to-market preparation&nbsp

Job Summary The Supervisor, Distribution Center leads third-shift operations, including receiving, picking, packing, cycle counting, shipping, and related warehouse activities. The role converts departmental priorities into daily work plans, assigns labor and resources, monitors safety, quality, productivity, and service, and resolves issues to support accurate, timely order fulfillment. This position leads team leaders and Distribution Center employees by setting expectations, coaching performance, planning staffing, managing performance, and developing employee capabilities. The Supervisor also supports warehouse management systems, automated storage and retrieval systems, and related processes, coordinating escalations with internal partners and external providers as needed. Success is measured by safe, compliant operations; achievement of shift objectives; accurate and timely product flow; effective employee development; strong cross-shift coordination; and continuous improvement. This role has formal people-management responsibility, including direct supervision, performance management, talent development, workforce scheduling, resource allocation, employee engagement, and team results. The role leads one operational team or shift, makes day-to-day decisions within established policies and delegated authority, allocates resources to meet operating needs, and delivers results through the performance and development of others. Responsibilities Leads third-shift Distribution Center operations and ensures receiving, picking, packing, cycle counting, shipping, and related activities are completed safely, accurately, efficiently, and in accordance with established process specifications. Provides direct supervision, direction, coaching, and performance feedback to assigned team leaders and Distribution Center employees. Establishes daily priorities, assigns work, balances labor, and adjusts workflow and resources to meet customer service, productivity, qu

Where Performance Meets Purpose Join a team that values excellence and innovation, at a company known for its iconic golf brands. At Acushnet Company, your background and experience contribute to creating the best products for dedicated golfers worldwide. Here, your performance has purpose. What You Will Be Doing Join Acushnet Company's Trade Compliance team and play a key role in supporting our Foreign Trade Zone (FTZ) operations and international trade activities. This position is responsible for coordinating customs documentation, auditing inventory and shipment transactions, maintaining compliance records, and supporting Canada-bound and other cross-border shipments. Working closely with Distribution, Logistics, Customer Service, and Trade Compliance teams, you will help ensure compliance with U.S. Customs and Border Protection requirements while gaining hands-on experience in FTZ operations, inventory control, and customs regulations. This role offers an excellent opportunity to develop specialized trade compliance expertise, contribute to process improvements, and grow into a critical backup resource for FTZ operations. What you Bring High school diploma or equivalent required; Bachelor's degree preferred. 1-2 years of experience in logistics, supply chain, customs compliance, international trade, import/export operations, transportation, or a related field preferred. Experience working with shipping documentation, inventory records, freight forwarding, customs brokerage, or trade compliance activities is a plus, but not required. Strong organizational, administrative, and time-management skills. Exceptional attention to detail with the ability to review, audit, and maintain accurate documentat

For more than 30 years, SonicWall has delivered a partner-first unified cybersecurity portfolio that helps SMBs, MSPs, and IT teams consolidate network security, endpoint security, security service edge (SSE), and threat response across hybrid environments. By bringing connected technology, real-time threat intelligence, automation, and expert services together, SonicWall helps organizations simplify security operations, achieve better security outcomes, and lower total cost of ownership. Backed by a global ecosystem of more than 17,000 partners, SonicWall delivers enterprise-grade protection built for SMB and mid-market realities. For more information, visit www.sonicwall.com or follow us on X, LinkedIn , Facebook , and Instagram . Responsibilities: o Order processing  Review customer orders to ensure accuracy and compliance.  Enter orders in accordance with company policy and customer requirements  Provide customer service to distribution and reseller partners  Manage order flow through fulfillment and invoicing o Cross functional coordination with warehouse, manufacturing, sales, and finance teams. o Provide a point of contact for customer inquiries. o Process return request (RMAs) and customer credits o Maintain documentation of Order Management processes Skill Requirements: • Intermediate Excel skills (pivot tables, VLOOKUP, data analysis) • Proficiency in using ERP order processing systems and CRM tools (e.g., Salesforce) • Understanding of supply chain and logistics processes • Ability to collaborate cross-functionally with sales, finance, and other relevant teams • Knowledge of international trade regulations and compliance • Time management and ability to prioritize tasks under pressure; self-managing • Ability to identify and implement process improvements. Fluent in English (written and verbal) Education: • Bachelor’

Overview: We are seeking a detail-oriented and proactive Associate Project Manager to support our Sales team. This role is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and is eager to grow their career in project management and sales operations. The Associate Project Manager will serve as the right hand to our Sales team, ensuring that projects, client requests, and internal processes run smoothly from start to finish. Key Responsibilities: Assist Sales Managers with day-to-day project coordination, administrative tasks, and client communication. Track project timelines, deliverables, and milestones to ensure deadlines are met. Prepare and update project documentation, presentations, and sales materials. Act as a liaison between Sales, Operations, and other internal teams to support project execution. Monitor and report on project progress, highlighting risks and opportunities. Support proposal development, quotes, and contract preparation as needed. Manage data entry and updates in CRM systems to ensure accuracy. Provide follow-up on client requests and ensure a high level of customer satisfaction. Assist with scheduling meetings, coordinating logistics, and preparing agendas. Qualifications: Bachelor’s degree in business, Communications, or related field (or equivalent experience). 1–3 years of experience in project coordination, sales support, or a similar role. Strong organizational and time management skills with keen attention to detail. Excellent communication skills, both written and verbal. Proficiency in Microsoft Office Suite and CRM systems (e.g., examples here if applicable). Ability to multitask and work effectively under pressure in a team environment. A proactive, problem-solving mindset with a willingness to take initiative. BENEFITS Medical Dental Vision Employer Paid Basic Employee Life and AD&D Insurance Employer Paid Long Term Disability Flexible Spending Accounts Voluntary Short-Term Disabil