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Customer Order Specialist Jobs

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Explore current customer order specialist jobs. Use filters to narrow by work mode, employment type, experience and date posted.

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Natera
📍 Long Island• $110K – $130K/yr
3mo ago

LOCATION: The territory for the role includes Long Island Suffolk, NY. The Associate Clinical Oncology Specialist (ACOS) is responsible for contributing to account sales, service, and support activities of all Oncology products. The role includes ensuring patients adherence to the prescribed test cadence with a focus on improving patient outcomes. The individual will identify areas of improvement in clinical workflows, test fulfillment, internal systems and processes. Responsibilities include cultivating and maintaining key relationships and working with customers and internal partners that enable Signatera patient retention and unit growth within existing customers. Primary Responsibilities: Work with assigned COS to grow, maintain & support existing customers Build relationships with key personnel at assigned Oncology accounts to facilitate unit growth. Analyze and monitor patient testing to ensure that patients remain on the protocol prescribed by the Oncologist. Assess the needs of medical professionals and staff members with a focus on customer support, coordination of logistics, and problem solving Become experts on all Natera Oncology products and processes to maximize effectiveness in the field. Educate medical professionals on the tools and resources that Natera provides to facilitate test order management Utilize and maintain internal reports of key performance indicators (KPIs) related to patient retention and fulfilled order volume. Be a key team player within the sales organization who can partner with internal stakeholders, such as sales reps, patient coordinators, territory managers, etc., to achieve the best outcomes for the patient and the provider. Qualifications: Bachelor’s degree preferred or Associate’s degree with minimum of 4 years of relevant experience Medical assistant, clinical support, patient liaison or nursing background or a Minimum of 2 years of sales experience Knowledge, Skills, and Abil

Excellogistics
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N
Natera
📍 Westchester• $110K – $130K/yr
3mo ago

LOCATION: The territory for this position includes Westchester, NY. The Associate Clinical Oncology Specialist (ACOS) is responsible for contributing to account sales, service, and support activities of all Oncology products. The role includes ensuring patients adherence to the prescribed test cadence with a focus on improving patient outcomes. The individual will identify areas of improvement in clinical workflows, test fulfillment, internal systems and processes. Responsibilities include cultivating and maintaining key relationships and working with customers and internal partners that enable Signatera patient retention and unit growth within existing customers. Primary Responsibilities: Work with assigned COS to grow, maintain & support existing customers Build relationships with key personnel at assigned Oncology accounts to facilitate unit growth. Analyze and monitor patient testing to ensure that patients remain on the protocol prescribed by the Oncologist. Assess the needs of medical professionals and staff members with a focus on customer support, coordination of logistics, and problem solving Become experts on all Natera Oncology products and processes to maximize effectiveness in the field. Educate medical professionals on the tools and resources that Natera provides to facilitate test order management Utilize and maintain internal reports of key performance indicators (KPIs) related to patient retention and fulfilled order volume. Be a key team player within the sales organization who can partner with internal stakeholders, such as sales reps, patient coordinators, territory managers, etc., to achieve the best outcomes for the patient and the provider. Qualifications: Bachelor’s degree preferred or Associate’s degree with minimum of 4 years of relevant experience Medical assistant, clinical support, patient liaison or nursing background or a Minimum of 2 years of sales experience Knowledge, Skills, and

Excellogistics
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N
Natera
📍 Houston• $110K – $130K/yr
4mo ago

Territory: Northwest Houston and surrounding areas, including The Woodlands, Texas Medical Center, Memorial City, College Station, and Cypress. The Associate Clinical Oncology Specialist (ACOS) is responsible for contributing to account sales, service, and support activities of all Oncology products. The role includes ensuring patients adherence to the prescribed test cadence with a focus on improving patient outcomes. The individual will identify areas of improvement in clinical workflows, test fulfillment, internal systems and processes. Responsibilities include cultivating and maintaining key relationships and working with customers and internal partners that enable Signatera patient retention and unit growth within existing customers. Primary Responsibilities: Work with assigned COS to grow, maintain & support existing customers Build relationships with key personnel at assigned Oncology accounts to facilitate unit growth. Analyze and monitor patient testing to ensure that patients remain on the protocol prescribed by the Oncologist. Assess the needs of medical professionals and staff members with a focus on customer support, coordination of logistics, and problem solving Become experts on all Natera Oncology products and processes to maximize effectiveness in the field. Educate medical professionals on the tools and resources that Natera provides to facilitate test order management Utilize and maintain internal reports of key performance indicators (KPIs) related to patient retention and fulfilled order volume. Be a key team player within the sales organization who can partner with internal stakeholders, such as sales reps, patient coordinators, territory managers, etc., to achieve the best outcomes for the patient and the provider. Qualifications: Bachelor’s degree preferred or Associate’s degree with minimum of 4 years of relevant experience Medical assistant, clinical support, patient liaison or nursing background in o

Excellogistics
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B
Boeing
📍 Hazelwood• $51K – $72K/yr
Just now

Entry Level Supply Chain Specialist Company: The Boeing Company The Boeing Company has a long tradition of aerospace leadership and innovation, and Boeing Global Services (BGS) continues this tradition today by delivering unparalleled aftermarket support and services for customers worldwide. Boeing Global Services (BGS) is seeking an Entry Level Supply Chain Management Specialist to join our team in Hazelwood, MO . Position Responsibilities: Assists in analyzing postproduction supply chain data to define reorder points and quantities. Enters, tracks, monitors and coordinates customer material and delivery requirements and customer orders. Processes material returned from customers. Assists in the analysis of supplier and/or customer data regarding products or services to include repair capabilities, capacity and performance. Processes documentation associated with repair items and warranty claims Basic Qualifications (Required Skills/Experience): 0 to 2 years of experience in finance, supply chain, project management, supplier management, or accounting 0 to 2 years of experience working with asset management, forecasting, order management, expediting, supply chain software systems, supply chain modeling & simulation tools, enterprise resource planning systems and/or sales & operations (S&OP) processes Experience with Microsoft Office Products like Outlook, PowerPoint, Excel, and Word Export Control Requirements: This position must meet export control compliance requirements. To meet export control compliance requirements, a “U.S. Person” as defined by 22 C.F.R. §120.15

Excelproject managementaccounting
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Lab37
📍 Pittsburgh• $165K – $195K/yr
2mo ago

Who we are Lab37 Robotics , is a technology company focused on the development and deployment of robots designed specifically for direct-to-customer food production. Our mission is to revolutionize the food industry by creating innovative robotic solutions that enhance efficiency, quality, and customer satisfaction. We are passionate about pushing the boundaries of technology to deliver cutting-edge products that meet the evolving needs of our clients. About the role Own the vision, strategy, and detailed product requirements for systems that enable Lab37 to support customers and field-deployed operations at scale. Translate customer, support-agent, and operational insights into a prioritized roadmap spanning self-service, automation, human workflows, case management, triage, and escalation. What you’ll do Own and refine a multi-year customer support systems roadmap: Ground priorities in customer research, support data, operational needs, and Lab37's strategic goals. Design a scalable, tiered support model: Define experiences and handoffs across self-service, automated resolution, frontline support, specialists, and Engineering or Field Service escalation. Build intelligent intake, triage, and routing: Establish the issue taxonomy, severity model, ownership rules, and escalation paths across robotics, KDS, Otter, and related integrations. Create automated and human-assisted support experiences: Deliver knowledge tools, guided diagnostics, agent assistance, and playbooks that recommend next steps and preserve context through every handoff. Connect support workflows to system context: Bring telemetry, logs, configurations, order and integration status, and customer history into the tools used to diagnose and resolve issues. Lead discovery and maintain product artifacts: Author PRDs, service blueprints, user stories, acceptance criteria, and success metrics informed by customers, operators, support agents, and field teams. Define, monitor, and anal

DU
DoorDash USA
📍 Charleston• $81.6K – $120K/yr
1mo ago

About the Team DashMart is a local-fulfillment center owned and operated by DoorDash, offering customers household essentials and other items to their doorsteps with speed, reliability, and quality. Customers order their convenience, grocery, retail, and prepared foods in the DoorDash app, and our team members fulfill orders in a real, brick-and-mortar store, for Dashers to deliver. We’re open early and close late - some sites even run 24/7! About the Role We’re looking for a people-focused leader and experienced operations specialist to lead some of our DashMart facilities. You’re excited about this opportunity because you will… Lead: recruit, lead, coach & retain a high-performing team of Site Managers (4+ direct reports), Assistant Site Managers, Shift Leads, and Operations Associates (30+ indirect reports). As a leader, you are a culture carrier. The tone starts with you. Own: From first principles, you will spend most of your time physically onsite managing and overseeing the day-to-day operations of 4-6 DashMart locations, ensuring all site processes run smoothly, efficiently and safely. Responsible for market metric performance (quality, storefront reliability, efficiency, and profitability) by identifying opportunities, and implementing growth plans to achieve goals. Strategize: by executing process improvement pilots & projects with cross-functional stakeholders to drive operational efficiencies while maintaining positive employee experience. Contribute to market expansion and scaling efforts by ensuring that sites execute against increased demand, operational best practices, and driving results against operational key metrics. Change Management: Own site-level culture and change management by leading adoption of operational best practices, activating team engagement, and channeling frontline insights to influence cross-functional decisions. Delight customers: Work cross-functionally with central teams to ensure your site offers customer

Excellogisticswarehouse
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DU
1mo ago

About the Team DashMart is a local-fulfillment center owned and operated by DoorDash, offering customers household essentials and other items to their doorsteps with speed, reliability, and quality. Customers order their convenience, grocery, retail, and prepared foods in the DoorDash app, and our team members fulfill orders in a real, brick-and-mortar store, for Dashers to deliver. We’re open early and close late - some sites even run 24/7! About the Role We’re looking for a people-focused leader and experienced operations specialist to lead some of our DashMart facilities. You’re excited about this opportunity because you will… Lead: recruit, lead, coach & retain a high-performing team of Site Managers (4+ direct reports), Assistant Site Managers, Shift Leads, and Operations Associates (30+ indirect reports). As a leader, you are a culture carrier. The tone starts with you. Own: From first principles, you will spend most of your time physically onsite managing and overseeing the day-to-day operations of 4-6 DashMart locations, ensuring all site processes run smoothly, efficiently and safely. Responsible for market metric performance (quality, storefront reliability, efficiency, and profitability) by identifying opportunities, and implementing growth plans to achieve goals. Strategize: by executing process improvement pilots & projects with cross-functional stakeholders to drive operational efficiencies while maintaining positive employee experience. Contribute to market expansion and scaling efforts by ensuring that sites execute against increased demand, operational best practices, and driving results against operational key metrics. Change Management: Own site-level culture and change management by leading adoption of operational best practices, activating team engagement, and channeling frontline insights to influence cross-functional decisions. Delight customers: Work cross-functionally with central teams to ensure your site offers customer

Excellogisticswarehouse
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Job Requisition ID # 26WD101569 As a Client Services Specialist, you will be a critical part of Autodesk’s frontline support, ensuring our customers’ requests are actioned with a sense of urgency, care, and understanding. You will be responsible for ensuring that customer and partner problems are properly analyzed, documented, and resolved with the goal of creating an exceptional experience in an environment of shared team knowledge. This role requires comfort and proficiency with Windows computers and familiarity with Microsoft Office products. This is a 12 month fixed term contract. Responsibilities Ensure Autodesk customers have immediate access to all software products purchased which may include troubleshooting Autodesk back-office systems or leveraging third party tools to view customer’s machine to determine root cause of access issues Communicate with customers/partners across multiple modalities; including but not limited to phone, chat, and email (web and Outlook) Ensure high-level of customer /partner satisfaction Receive, investigate, and respond to support needs; including order processing and inquiries related to presales, product access, account sign-in, license fulfilment and other miscellaneous support requests Provide information on Autodesk Account features and capabilities; conduct “how to” sessions with customers and partners as needed, both instructive and via remote access Serve as a subject matter expert as it relates to Autodesk policies, processes, and tools Drive initiatives related to partner enablement and partner effectiveness; this includes delivery of partner on-boarding and training, participation in internal and external forums and partner service reviews Educate customers/partners on resources available to sel

customer service
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CC
Catch Creation, LLC
📍 Remote• Remote
12mo ago

About Catch Creation Catch Creation is a global eCommerce company built for the digital age. We create, grow, and manage online brands that inspire customers and deliver real value through exceptional products and experiences. Our team thrives in a fully remote environment, combining creativity, data-driven strategy, and innovation to build scalable eCommerce solutions that perform. From concept to conversion, we specialize in developing brands that stand out in competitive markets—driven by a passion for design, storytelling, and customer satisfaction. Every product we launch reflects our commitment to quality, authenticity, and growth. At Catch Creation, we believe great ideas can come from anywhere—and our remote-first culture allows talented people from around the world to collaborate, innovate, and bring those ideas to life. WHAT’S IN IT FOR YOU? Pay Rate: $4.25 per hour Permanent Work from Home Bi-weekly paycheck Performance Bonuses and Incentives 6th month and annual anniversary bonus Up to 17 days of paid leave credits JOB DESCRIPTION: We are seeking a reliable and customer-focused Phone Customer Service Specialist to join our team. In this role, you will handle inbound and outbound customer calls, resolve inquiries efficiently, and deliver an exceptional customer experience while meeting performance standards. Key Responsibilities: Answer inbound customer calls and provide assistance with: Product inquiries Website navigation and technical assistance Billing questions and charges Order status and tracking Returns and replacements Maintain efficiency by meeting performance metrics, including an average handle time of approximately 5 minutes per call and a minimum of 60 calls per day. Conduct outbound calls to follow up on unresolved or disconnected customer interactions. Champion customer satisfaction by making sound, balanced decisions that prioritize both customer needs and overall business health. MINIMUM QUALIFICATIONS: Above-average

REMOTEcustomer service
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C
Cvshealth
📍 United States• Remote
7 days ago

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Typical hours for this role are Monday- Friday. Hours available are: 8:00am-4:30pm CST Starting Rate: $19.0 0 Position Summary This is a remote role candidates can live anywhere in the United States Coram/CVS Heath is looking for dependable, customer service oriented individuals to join our Enteral Nutrition Center team! As a Customer Service Specialist, you will support the Enteral Nutrition department by processing monthly patient refill requests and ensuring documentation is accurate before shipping orders. Directly impact a patient's life by processing new patient orders and updating electronic medical records, working with the patient admissions department to help bring a patient on services with the company. As a Customer Service Specialist- Refill Team you will: *Answer incoming calls from patients, caregivers, branches and patient referral sources regarding nutrition therapy order status. * Triaging calls to various departments. *Verifying patient demographics and insurance information to ensure accurate shipment. This is a full-time benefited position and it NOT through an agency. Challenge your healthcare training or current customer services skills to make a difference in a patient’s life by expl

REMOTEExcelcustomer service
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Natera
📍 Fresno• $195K – $215K/yr
3mo ago

TERRITORY : The territory covers Northern California (from CA/OR border to Santa Barbara). Ideal candidate must reside in the territory. The District Manager, Women’s Health Sales is a leadership position responsible for growing Natera’s Women’s Health Prenatal and Hereditary Cancer Products within an assigned geography through the results of a Team of Clinical Field Specialists (CFS) and Account Sales Representatives (ASR). PRIMARY RESPONSIBILITIES: Achieves and exceeds sales goals for assigned territories. Achieves sales goals by developing territory and account action plans to close competitive accounts, cross selling of all Women’s Health Products and increasing physician utilization. Develops expert knowledge of Natera’s Women’s Health products and UX services. Employs Sales processes such as Janek to conduct effective sales calls. Knows the customer business needs (internal vs. external) and acts accordingly; anticipating customer needs, and giving high priority to customer satisfaction and customer service. Plans, schedules, and organizes work to optimize time and resources, Prioritizes important and urgent demands. Is a Team Player, shows positive attitude; helpful and supportive of others; communicates professionally and clearly; accepts and incorporates feedback; honest and direct. Have the ability to assess skill strengths and weaknesses of individuals and teams in order to determine what actions are appropriate to build and/or improve the needed skills. Identifies, recruits and hires talent. Coaches and develops CFSs and ASRs Addresses and manages personnel and performance issues. Collaborates with Strategic Account Managers, Medical Sales Liaisons and Medical Directors to close new business. Follows Natera Company Policies and models Natera Core Values. Enforces Compliance -Sunshine ACT, Stark, Anti-Kickback (Entertainment, Business Meals, Education of Healthcare Providers). Ensures expense reporting is co

Excelcustomer service
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CH
Cohere Health
📍 Hyderabad• Full-time
2mo ago

Opportunity Overview: We are seeking a Team leader, Intake to join our Intake Operations. In this role, as Team leader of Intake, you will work closely with the leadership team at Cohere and report to the Sr Director of India Operations. You will be responsible for providing supervision for the lead intake specialist and intake specialist team to meet or exceed operational objectives and metrics. You will leverage both your creative skills and communication skills to promote a high performing intake team. The Team leader of Intake will be highly organized in order to plan daily operational activities and provide oversight of the intake team. You will use your professionalism, personality, and communication skills to inspire the team to meet or exceed all performance standards. At a growing organization, this is a position that offers the ability to make a substantive mark on the company and its partners with exponential growth opportunities. What you’ll do: Gain a deep understanding of Cohere’s product and our health plan partners Provide daily operational direction to the intake staff. This includes interviewing new hires, training, coaching, mentoring, quality auditing, implementation and oversight of quality improvement plans identified based on trends and other process improvements Coordinates and provides day-to-day oversight of the intake staff Manage workload balancing needs of the intake team Assist in addressing case escalations and provider issues HR management to include performance evaluations, 1:1’s with the lead intake specialist and intake staff, payroll Other duties as assigned ISMS roles and responsibilities Good knowledge of Information practices. Assist the manager in all the information security activities implementation and maintenance process. Ensuring the team and imparted with Competence related to Information security Responsible for implementation of security policies and procedures and report any issues

agileaigo
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N
Natera
📍 Providence• $110K – $130K/yr
8 days ago

LOCATION: The territory for this position includes Providence, RI The Associate Clinical Oncology Specialist (ACOS) is responsible for contributing to account sales, service, and support activities of all Oncology products. The role includes ensuring patients adherence to the prescribed test cadence with a focus on improving patient outcomes. The individual will identify areas of improvement in clinical workflows, test fulfillment, internal systems and processes. Responsibilities include cultivating and maintaining key relationships and working with customers and internal partners that enable Signatera patient retention and unit growth within existing customers. Primary Responsibilities: Work with assigned COS to grow, maintain & support existing customers Build relationships with key personnel at assigned Oncology accounts to facilitate unit growth. Analyze and monitor patient testing to ensure that patients remain on the protocol prescribed by the Oncologist. Assess the needs of medical professionals and staff members with a focus on customer support, coordination of logistics, and problem solving Become experts on all Natera Oncology products and processes to maximize effectiveness in the field. Educate medical professionals on the tools and resources that Natera provides to facilitate test order management Utilize and maintain internal reports of key performance indicators (KPIs) related to patient retention and fulfilled order volume. Be a key team player within the sales organization who can partner with internal stakeholders, such as sales reps, patient coordinators, territory managers, etc., to achieve the best outcomes for the patient and the provider. Qualifications: Bachelor’s degree preferred or Associate’s degree with minimum of 4 years of relevant experience Medical assistant, clinical support, patient liaison or nursing background or a Minimum of 2 years of sales experience Knowledge, Skills, and Abilities

Excellogistics
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T
2mo ago

At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! We are a team of multinational customer experience specialists working with omnichannel support tools to support our diverse customer base. Our focus is on excellent support and problem-solving. We are troubleshooters, effective listeners, out-of-the-box thinkers, and collaborators. Supporters by nature, we are an open team where no question is too big or small. As an Account Executive at Trustpilot, you will be part of an exciting Sales team full of hard-working and motivated professionals. Selling into the mid-market space, the expectations for our Sales team are set high by our Management team but the bar is constantly being raised by our hard-working team members who are looking to grow their careers and bank accounts by outperforming their targets. Our team members are walking into an environment where if you put the work in our leaders and your peers will empower you to be successful, all while making sure you are having fun along the way. What you’ll be doing Direct the full sales cycle from inception to close Be a hunter by discovering and facilitating your own leads utilizing online and offline resources Reach key policy makers in order to sell Trustpilot’s mission, platform, and software solution Make outbound sales calls speaking to C-level executives across all verticals Effectively maintain your pipeline using our CRM, Salesforce Achieve and consistently exceed monthly sales goals Develop skills necessary to transition into an enterprise sales role Who you are: Advanced experience of outbound sales in an ever-growing selling environment Adept at qualifying leads, reaching the right contact, prioritizing the pipeline, and closin

salesforcerecruitmentCRM
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T
Trustpilot
📍 Denver• Full-time
3mo ago

At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! We are a team of multinational customer experience specialists working with omnichannel support tools to support our diverse customer base. Our focus is on excellent support and problem-solving. We are troubleshooters, effective listeners, out-of-the-box thinkers, and collaborators. Supporters by nature, we are an open team where no question is too big or small. As an Account Executive at Trustpilot, you will be part of an exciting Sales team full of hard-working and motivated professionals. Selling into the mid-market space, the expectations for our Sales team are set high by our Management team but the bar is constantly being raised by our hard-working team members who are looking to grow their careers and bank accounts by outperforming their targets. Our team members are walking into an environment where if you put the work in our leaders and your peers will empower you to be successful, all while making sure you are having fun along the way. What you’ll be doing Direct the full sales cycle from inception to close Be a hunter by discovering and facilitating your own leads utilizing online and offline resources Reach key policy makers in order to sell Trustpilot’s mission, platform, and software solution Make outbound sales calls speaking to C-level executives across all verticals Effectively maintain your pipeline using our CRM, Salesforce Achieve and consistently exceed monthly sales goals Develop skills necessary to transition into an enterprise sales role Who you are: Advanced experience of outbound sales in an ever-growing selling environment Adept at qualifying leads, reaching the right contact, prioritizing the pipeline, and closin

aigorust
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