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Customer Programs Manager Jobs

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Who We Are At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you. We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team. Our Values If this sounds like you, you’ll fit right in. About the team The Justworks Technology Program Management team advances our mission by leading the complex, cross-functional programs that turn our most important Product and business strategies into outcomes for our customers. Sitting within the Product organization, our Program Managers help teams navigate some of the most complicated challenges facing Justworks — connecting work across FinTech, Healthcare, HRTech, and the technology and operations that power our products. Our Program Managers lead highly collaborative, cross-functional endeavors, bringing together stakeholders across Product, Engineering, Design, Data, Operations, and customer-facing teams to solve problems that extend beyond any single team or roadmap. They deeply understand the business and customer outcomes behind the work, connect threads across teams and priorities, and create the clarity, structure, and alignment needed to move from strategy to execution. By joining us, you’ll be part of an experienced Program Management team with a track record of leading large-scale transformations and strategic initiatives that impact how Justworks builds products, serves

Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale. Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term. About the role: Interested in joining a top-notch marketing team? We are looking for an energetic, highly organized, team player who loves a fast-paced environment and thrives on results. In this role, you will meticulously plan, execute & measure new events and programs for Samsara. These events can include industry trade shows, hosted events, customer and executive experiences, regional summits, educational programs and workshops, strategic sponsorships, partner activations, and other high-impact field marketing programs. This is a highly cross-functional role that requires close partnership across Sales, Account Development, Product Marketing, Marketing Operations & Product Management. You should be results-driven, detail-oriented, and passionate about driving business impact. This is a fast-growing area of the business that plays a strategic role in our future success. This is a remote role open to candidates based in Mexico City and wi

salesforceproject managementlogistics
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1mo ago

About Stripe Stripe's infrastructure and suite of APIs powers hundreds of thousands of businesses—from startups to Fortune 500s—in almost every country around the world. From developers and product managers to founders and CFOs, a broad audience interacts with Stripe's products and uses them to start, run, and scale their companies. Removing the barriers to online commerce helps more new businesses get started, expedites growth for existing companies, and increases economic output and trade globally. We operate at a significant scale, but we're still tiny relative to the opportunity ahead, so there is still much to do. Join us and help put the global economy within everyone's reach. Role Overview We're seeking an experienced, creative, and results-oriented marketer who knows the LATAM ecosystem to drive world-class field marketing for Stripe in the LATAM region. This field marketer will be responsible for defining, executing, and leading a marketing strategy that delivers growth and revenue at scale for the LATAM businesses. The ideal candidate is data-driven, relentlessly seeks to optimize, stays at the cutting edge of modern marketing practices, and has a passion for collaborating with sales teams to drive successful customer outcomes. As a member of the Americas Marketing team, this is a great opportunity to build and have a significant impact on our rapidly growing business. About the Team The Americas Marketing team is a high-performing group laser-focused on fueling Stripe's expansion across the region. You'll have the opportunity to make a significant impact by building and optimizing programs and strategies. You'll collaborate closely with cross-functional partners in Sales, Product, Partnerships, and others to drive measurable business results and growth. You will: Develop and oversee the regional field marketing strategy and execution plan to fuel pipeline growth with the LATAM sales team Own key business and revenue metrics, providing cross-function

gitairust
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Adyen
📍 New York• $145K – $180K/yr
1mo ago

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Strategy and Program Manager We are seeking a highly analytical, systems-minded, and innovative Strategy & Program Manager to architect the joint operational future of our most recent acquisitions: Talon.One and Orb . In this role, you will sit within the Strategy and Program Management team, acting as the structural bridge between Adyen’s core operational engine - Support, Professional Services, and Merchant Operations - and our newly acquired entities. Our goal is to combine our product offerings and maximize the value we can bring to our customers. Your mission is to design, implement, and drive adoption of the joint customer journeys, systems, and processes that allow these standalone engines to scale seamlessly within Adyen’s global framework. The ideal candidate is a strategic Operator who cuts through ambiguity, designs with a customer centric mindset, and possesses a relentless drive to remove complexity and build for scale. What you’ll do: Design the joint customer journey: Architect and implement the operating models and standardized processes that define how joint customers are onboarded and serviced. Global Program development & adoption: Shape and lead operational integration programs, ensuring they can be scaled and adopted across all global regions. Solve high-complexity, multi-entity bottlenecks:

project managementfinancerecruitment
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1mo ago

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Our GSI partners play a key role in bringing our customers' data-backed ambitions to life by implementing and harnessing the power of the Snowflake AI Data Cloud for cutting edge workloads and use cases. Through our partnerships, we enable companies to empower their employees with the data they need when and how they need it to better engage their customers, optimize their operations, and transform their products. The Partner Development Manager, Deloitte role involves driving and building relationships with one of our top Global System Integrator (GSI) partners. Your primary objective is to strengthen and expand the collaboration between Snowflake and Deloitte to drive growth. Acting as the single point of accountability for the health and velocity of this leading partnership. The success of our partnership is demonstrated by driving growth with our joint customers, delivering key Go-To-Market (GTM) programs, establishing critical executive relationships, enabling partners to grow their Snowflake competency, and delivering customer success. We are looking for a builder and a finisher—someone who doesn't just draft the plan, but drives it to completion, mobilizes the field, and uses data to "unstick" challenges before they become blockers. KEY RESPONSIBILITIES: Strategic Go

gitrestai
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Anthropic
📍 Ca New York City• $365K – $435K/yr
1mo ago

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the Role Anthropic's enterprise business is growing fast, and enterprises are adopting Claude across product surfaces. Before they can deploy at scale, they need the same foundations everywhere: security and compliance controls, identity and access management, data governance, admin controls, and cost and spend management. This work is especially critical for customers in regulated industries (financial services, healthcare, public sector), whose security, privacy, and resilience requirements set the bar for everyone else. We're looking for a Technical Program Manager to partner with the teams that own these enterprise foundations, own the planning and execution rhythm that gets each capability onto every surface, and contribute to a coherent leadership view of coverage, gaps, and progress across products. This is a senior role: product, engineering, and GTM leaders will look to you for where we stand on enterprise readiness and for the plan to close the gaps. Responsibilities Run the planning and operating cadence for the foundational-capability roadmap across surfaces: clear DRIs, sequenced dependencies, and a single source of truth on coverage and status for product, engineering, and GTM leadership Drive the highest-priority foundational capability programs end to end, from scoping and tradeoff decisions through delivery on every surface Shape the readiness bar for new products and features: what a surface must have in place before it reaches enterprise customers, and the call on in-flight features that are missing controls Work across teams and directly with customers: partner with sales, customer success, solutions, and sup

ailogistics
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Druva
📍 Santa Clara• From $169K/yr
1mo ago

About Druva Druva is the resilience foundation for the AI enterprise, helping organizations secure and recover from connected risk across data, cyber, identity, and AI. The Resilience Cloud is a fully managed, cloud-native SaaS platform that delivers air-gapped and immutable protection across cloud, SaaS, on-premises, endpoint, and edge environments. Powered by Dru MetaGraph, Druva’s graph-powered intelligence layer, the platform connects critical business context so customers can understand risk, respond faster, recover cleanly, and govern data with greater confidence. Trusted by nearly 7,500 customers, including 75 of the Fortune 500, Druva helps safeguard the critical information and systems businesses depend on in an increasingly connected world. Visit druva.com and follow us on LinkedIn , X and Facebook . The Role & Team The FP&A team is responsible for providing data-driven insights to inform strategic, financial, and operational decision-making across Druva. We are looking for a highly strategic and handson Senior Manager of GTM Finance to amplify Druva’s capabilities and growth trajectory. You will be reporting to the Sr Director of GTM Finance and collaborating with cross-functional teams to drive strategy, execution, and process excellence. You will drive deep dive data analytics and strategic projects. Your efforts will directly contribute to operational efficiency, revenue growth, and customer satisfaction. This is a highly visible role in who will directly support CRO, CMO, CFO and interact with our most critical E-staff leadership team. What You’ll Do Drive Cross-Functional Planning: Lead the end-to-end planning process for the sales teams, including ARR and revenue. Working across Sales, Renewals, Product, Channel/MSP and Marketing teams to align growth strategies with overarching financial targets. Own GTM topline Planning Model. Lead the Marketing planning process from Headcount to programs and MDF.

aisalesforceaccounting
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Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Micron is seeking a proven leader to drive support transformation and continuous improvement initiatives across the Employee Experience organization. This role is responsible for improving the effectiveness, efficiency, and customer experience of Workplace IT services by leading strategic programs focused on support operations, service management, automation, AI-enabled support, and operational excellence. The ideal candidate combines strong people leadership, technical expertise, business acumen, and executive communication skills to drive measurable improvements in employee experience and support performance across Micron's global environment. In this leadership-by-example position, you will be encouraged to lead and develop a robust team that delivers a high value portfolio of work, while working with senior management to help define the broader strategies required. The ideal candidate will have the vision to translate business needs into system capability and overall service improvement while providing the leadership to see solutions through to delivery and measurable improvements in overall employee experience. Responsibilities: Partner with business collaborators, technical teams, and architects to identify needs, develop solutions, and maintain a 3-year support technology roadmap. Lead cross-functional teams to deliver successful support and service transformation initiatives. Drive continuous improvement programs focused on service quality, operational efficiency, au

airecruitment
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1mo ago

Location: Kfar Saba, IL (hybrid) ERGO NEXT's mission is to help entrepreneurs thrive. We’re doing that by building the only technology-led, full-stack provider of small business insurance in the industry, taking on the entire value chain and transforming the customer experience. Simply put, wherever you find small businesses, you’ll find ERGO NEXT. Since 2016, we’ve helped hundreds of thousands of small business customers across the United States get fast, customized and affordable coverage. We’re backed by industry leaders in insurance and tech, and we still have room to grow - that’s where you come in. NEXT is expanding its role within the ERGO Group as a software and SaaS platform provider. As our platform capabilities grow beyond the US and into Europe, we are building a dedicated GRC capability to support European regulatory, security, privacy, operational resilience, and assurance expectations. We are looking for a proactive, experienced GRC Manager to build and lead our Europe Platform Governance domain. This person will work at the intersection of GRC, engineering, product, security, privacy, legal, and ERGO Group stakeholders. The role requires someone who can translate complex regulatory and group requirements into practical controls, partner effectively with technical teams, and build scalable governance processes from the ground up. This is a high-impact role for a self-starter who is comfortable with ambiguity, experienced in regulated technology environments, and capable of building new programs while maintaining strong execution discipline. What you’ll do Build and lead the GRC domain supporting NEXT’s expansion into ERGO Europe. Translate requirements from DORA, GDPR, the EU AI Act, ERGO Group standards, and related regulatory expectations into practical governance, controls, and evidence processes. Partner with Engineering, Product, Security, Privacy and Legal to embed compliance and risk requirements into platform design and software delivery

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Elastic
📍 United States• $106.9K – $169.1K/yr
1mo ago

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI. What is The Role We're looking for a strategic, creative, meticulous, and highly collaborative Account-Based Marketing Manager to craft, lead, and scale ABM programs across priority Public Sector accounts in AMER. This role sits at the intersection of marketing, sales, and customer success — owning high-impact campaigns across 1:1 and 1:few ABM motions, with a focus on senior government decision-maker engagement, mission-driven storytelling, and pipeline contribution. This is a unique opportunity for a marketer who understands the nuances of government buying cycles, procurement processes, and the importance of compliance and trust. You will drive personalized programs that navigate sophisticated ecosystems — from program offices to CIOs and acquisition teams — to fuel significant revenue outcomes. What You Will Be Doing ABM Strategy & Execution Design and implement 1:1 and 1:few ABM programs aligned to PubSec account clusters by agency type and buying group Lead account-level planning sessions with PubSec sales and customer success teams to define agency priorities, mission outcomes, and campaign timelines Personalize messaging and value propositions around critical use cases — cybersecurity, data analytics, AI/ML, and observability — across channels to influence government buying committees Develop integrated ABM plans using a mix of tactic

aisalesforcelogistics
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About Appier Appier is a technology company dedicated to providing AI-driven platforms that help enterprises solve complex business challenges. Founded in 2012 by a passionate team of computer scientists and engineers, Appier offers three core cloud solutions: Advertising Cloud, Personalization Cloud, and Data Cloud. About the Business Enablement Team The Business Enablement team, part of the Growth and Marketing organization, collaborates closely with Product, Sales, and Customer Success teams to drive business growth. About this role As the Assistant Manager of Business Enablement, you will help develop and execute business enablement strategies, focusing on go-to-market initiatives, sales training, and product knowledge sharing. This role involves close collaboration with cross-functional teams to understand Appier’s offerings, target audience, and buyer personas. We believe in our product's value for digital marketers, and you will play a key role in empowering our sales team to deliver a consistent and compelling story to clients. Additionally, this role will involve using AI tools extensively in day-to-day operations to maximize efficiency, automate routine workflows, and drive productivity. Key Responsibilities Support Strategy Development : Contribute to the development and execution of business enablement strategies in line with organizational objectives. Process Optimization : Identify opportunities to improve business processes, enhancing efficiency and productivity. Cross-Functional Collaboration : Partner with Sales, Marketing, and Operations to implement enablement initiatives cohesively. Training & Development : Coordinate training programs to ensure teams are equipped with the skills and knowledge they need. Performance Monitoring : Track and analyze key performance indicators (KPIs) to evaluate the success of enablement activities and recommend improvements. Resource Management : Assist in managing business enablement tools and resources to ensu

aiproject management
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About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. We are looking for a Strategy & Operations Manager to join our EMEA Growth & Engagement team, which owns the growth and engagement of Wolt+ and Deliveroo Plus across 40+ markets in Europe and the Middle East and is working to build the best local commerce membership programs in the markets we operate in. You will join our Engagement pod, which focuses on understanding what turns a subscriber into a healthy, engaged and long-term member. You will be responsible for i) identifying and prioritising the largest opportunities to improve our member experience and subscription health, ii) understanding how customer needs and behaviours evolve across different stages of the Plus lifecycle, and iii) driving the highest-priority opportunities from strategy through experimentation and execution to tangible business results. To get the job done, you’ll work closely with our wider subscription team and cross-functional teams across Product, Engineering, Data Science & Analytics, Marketing, Commercial and Finance, while taking full ownership of driving your initiatives to fruition and, most importantly, measurable results. Our team is responsible for driving the growth and long-term health of our subscription programs. Your exact problem space may evolve as ou

sqlaiExcel
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2mo ago

Datadog is seeking a Partner Marketing Manager, India to build and lead our go-to-market strategy with key partners across the India region. In this role, you will be the primary marketing driver for our channel and cloud partner ecosystem in India, working closely with the APJ partner marketing team and Channels & Alliances sales to design a prescriptive, regionally-tailored partner strategy that accelerates pipeline and revenue growth. You will join a growing APJ partner marketing organization — currently made up of an APJ lead based in Singapore and individual contributor managers covering ANZ, ASEAN, Korea, and Tokyo — and play a critical role in scaling Datadog's presence in one of our most strategic growth markets. At Datadog, we place value in our office culture - the relationships and collaboration it builds, and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You'll Do: Own and develop a go-to-market strategy with Datadog's key channel and cloud partners across India, tailored to the region's partner ecosystem and business priorities Collaborate closely with the APJ lead, the broader APJ marketing team, and the global partner marketing team to align India's strategy with regional and global priorities Partner with Channels & Alliances sales to identify the highest-impact partners and design joint marketing programs that drive pipeline generation and net-new customer acquisition Plan, execute, and measure integrated partner campaigns and marketing activities, including MDF-funded programs, events, and co-marketing initiatives Build strong stakeholder relationships across sales, partner, and marketing teams, creating channels for bi-directional feedback that shapes ongoing strategy, programs, and campaigns Communicate strategy, results, and recommendations clearly to both internal stakeholders and external partners Track and report on the performanc

awsazuregcp
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2mo ago

Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. About the Opportunity The Senior Growth Manager will own local growth strategy and end-to-end program delivery across product go-to-market, customer growth, and priority segments, including advanced traders and VIPs. This is a hands-on senior individual contributor role responsible for translating business and product priorities into coordinated growth initiatives and measurable commercial outcomes. The role will act as the key local stakeholder for global Performance Marketing and Lifecycle teams while working closely with Product, Relationship Management, Data, Marketing, and other regional and global stakeholders. What You'll be Doing Own local growth initiatives end to end, from strategy and planning through execution, optimisation, and performance reporting. Lead go-to-market programs for priority products, defining target segments, customer journeys, messaging, incentives, channel plans, and success metrics. Develop full-funnel growth strategies for advanced traders, VIPs, high-value customers, and other priority segments, driving funding, trading activity, product adoption, retention, revenue, and lifetime value. Design loyalty, reward, engagement, and reactivation programs that support sustainable customer and commercial growth. A

financerecruitment
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RapidFort, Inc.
📍 Remote• Remote• $120K – $160K/yr
2mo ago

Public Sector Marketing Manager Location: United States — Remote Department: Marketing / Public Sector Company: RapidFort Salary Range: $120,000–$160,000 USD annually , depending on experience, qualifications, and location Eligibility: U.S. citizenship required About RapidFort RapidFort is a cybersecurity company focused on helping organizations secure and optimize their software supply chain and containerized environments. Our platform helps teams reduce software vulnerabilities and attack surface while improving the security and efficiency of modern cloud-native applications. We work with commercial enterprises and public-sector organizations operating in highly regulated and security-sensitive environments. The Role RapidFort is looking for a Public Sector Marketing Manager to lead marketing programs supporting our growing U.S. public-sector business. This role will sit at the intersection of marketing, sales, partnerships, and our public-sector practice. You will be responsible for translating RapidFort’s technical capabilities into compelling messaging and campaigns for federal agencies, government partners, systems integrators, and the broader public-sector ecosystem. We’re looking for someone who understands how marketing to the public sector differs from traditional enterprise marketing — including government buying cycles, contract vehicles, partner ecosystems, industry events, and the importance of building credibility within the federal community. Due to the nature of RapidFort’s U.S. public-sector work and applicable customer and government requirements, candidates for this position must be U.S. citizens. What You’ll Do Develop and execute RapidFort’s public-sector marketing strategy in partnership with Public Sector leadership, Sales, and the broader Marketing team. Build targeted campaigns designed to generate awareness, engagement, pipeline, and revenue within federal and public-sector accounts. Develop messaging and positioning tailored to gove

REMOTEkubernetessupply chainprocurement
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