Customer Programs Manager Jobs

About the Team OpenAI for Government works with U.S. and allied government institutions to support the responsible adoption of AI across defense, intelligence, federal civilian, state and local, and international public-sector missions. We help public servants use frontier AI in ways that are effective, trusted, and grounded in real-world requirements for safety, reliability, security, compliance, and accountability. Government Trusted Access programs help eligible public-sector organizations and practitioners use advanced capabilities for approved, high-value work in sensitive domains. These programs bring together OpenAI for Government, Product Policy, Legal, Security, International, Research, User Operations, Technical Success, Global Affairs, and domain experts. Each program has distinct eligibility criteria, safeguards, and decision owners; our job is to make the overall government experience coherent and executable. About the Role We are seeking a Program Manager to coordinate OpenAI’s Government Trusted Access portfolio across high-trust domains, such as cyber and bio. You will build and run the operating mechanisms that move government participants from initial interest through review, onboarding, activation, ongoing support, and program improvement. The right person is a highly organized, low-ego operator who can move between strategy and detail. You are comfortable working across technical, policy, legal, safety, security, customer, and operational teams; you build durable systems without adding unnecessary process; and you communicate clearly when facts, ownership, or requirements are still evolving. This role is based in Washington, DC. We use a hybrid work model of three days in the office per week and offer relocation assistance to new employees. In this role, you will: Coordinate government participation across domain-specific Trusted Access programs, including cyber and biology, while helping stand up future programs as the portfolio evolves. Own the

We are hiring a Women’s Health Strategic Account Manager (SAM) to join Natera! The Strategic Account Manager works with the local women’s health sales team to develop and execute strategies to increase Natera testing in IDNs, large hospital systems and Academic Medical Centers. This role involves internal collaboration, leading without authority, and forming relationships with key senior level influencers within health systems. The SAM (Strategic Account Manager) will cover the PNW region, including WA, OR, ID, MT, and WY. Ideal candidate must reside close to a major airport and be willing to travel within the assigned territory. PRIMARY RESPONSIBILITIES: Educate and recruit Strategic Accounts and Lab Partners to utilize Natera’s women’s health portfolio of tests. Become a subject matter expert in Natera’s technology and service offerings, effectively representing the company to key stakeholders including KOL physicians, Medical Directors, Hospital Administrators, Lab Directors, and Senior Management of Partner Labs. Develop relationships within OBGYN residency and MFM fellowship programs through various educational opportunities. Collaborate with both internal and external stakeholders in order to implement EMR and UX tools that will drive growth of Natera’s women’s health products. Develop and implement business plans that align with sales goals and resource availability, coordinating regional strategies and tactics with Regional Directors. Collaborate with the Natera Clinical Field Specialist (CFS) team to maximize business opportunities and partnerships. Formulate and execute strategies based on field input, market assessments, and industry trends, consistently applying "Best Practices". Work with internal and external key stakeholders to ensure blood access for Natera’s portfolio of tests. Establish and maintain positive working relationships with all key customer segments, both internal and external. Maintain current status on all Natera training r

About Ramp Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. About the Role Ramp is building institutional partnerships with top global strategy consulting firms that shape finance transformation and technology decisions for the CFOs and CEOs we serve. These firms influence clients before a buying process begins, advise on the operating and technology decisions that define transformation programs, and can help clients move from strategy to live operational capability. Ramp has an opportunity to build relationships that create value for the firm, its clients, and Ramp, across executive engagement, thought leadership, co-sell, and shared client work. This role will own those relationships and turn them into an institutional go-to-market motion: building credibility with firm leadership, identifying the right client and practice wedges, developing firm-specific plans, leveraging Ramp’s data to amplify firms’ thought leadership, and creating repeatable paths to joint client outcomes. This is a build from the ground up. Ramp's relationships across this ecosystem are early and largely informal today, and this perso

About the Team Our Advertising & Promotions Marketing team operates at the intersection of e-commerce and advertising, surfacing and monetizing relevant content that benefits our core audiences. We provide digital solutions to help advertisers reach DoorDash audiences. The growing DoorDash ads business will quickly become the single best place for merchants and brands to market to local customers, in an ecosystem that benefits all parties. About the Role Our advertising business is one of the fastest-growing parts of DoorDash. This role exists to ensure our sellers are equipped with the right materials for key conversations with enterprise advertisers. You will own the sales content portfolio for our ads business and design the system that produces it. You will co-create our annual sales narrative with our platform and product marketing partners, and own translating it into the practical materials the field actually uses to win. That covers the content sellers use in front of advertisers: pitch decks, one-pagers, customer proof, and playbooks, along with the research that informs it and the governance that keeps it up to date. You will also develop content for our external advertiser training materials. You will manage a team of four marketers covering Restaurant, CPG, and agency audiences across the US, Canada, Australia, and New Zealand, supporting a field of hundreds of sellers. You will partner with Sales, Product Marketing, Revenue Enablement, Product, and business leaders to develop content. Recurring content maintenance and library administration sit with your team. This role reports to the Sr. Director, Ads Marketing. You're excited about this opportunity because you will… Build deep fluency in our ads product suite across our Restaurant and CPG offerings, including occasions and co-marketing programs, and translate that expertise into seller storytelling and content. Own the sales content portfolio and design the operating model behind it, applying bran

We are Datadog's in-house product experts. The Technical Enablement Management (TEM) team empowers customers through technical training sessions, ensuring they maximize the value of Datadog. We combine deep technical knowledge with a consultative approach, demonstrating best practices and tailoring training to specific use cases. As a Manager on this team, you will play a critical role in strengthening our relationships with Sales and Customer Success teams across APJ, developing and coaching the Technical Enablement Managers (TEMs) who report to you, and evolving our enablement programs to better support customer adoption and success. You will lead a distributed team of Technical Enablement Managers covering markets across Asia and ANZ. Manager 2 leaders at Datadog are people-first managers, trusted collaborators, and operational owners. In APJ you will also be the most senior enablement voice in the region, so you will spend as much time building awareness and credibility with Sales and Customer Success as you do managing delivery. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You'll Do: Own the positioning and enablement strategy for Sales and Customer Success teams in APJ, driving attach rates by positioning training as a value-added service and increasing consumption of complimentary offerings Build demand upstream: engage Sales and Customer Success teams across the region at scale, keep positioning and materials current, and drive consistent use of the request process Act as the quality gate for incoming work, scoping requests to the right offering, focusing broad asks into targeted sessions, and aligning demand to business need Analyze customer training adoption and feedback, evaluating programs for ROI to inform which offerings to scale, evolve, or r

Toradex is a global company strongly focused on engineering & technology. We’re powered by a diverse & uniquely gifted workforce. We pursue the best people to propel our innovative vision of embedded computing and IoT. If you’re interested in being a driving force at an agile technology company, engineering clever computing solutions & helping other companies bring their products to life, we should talk. Job Description As an Intern Product Manager (PM) – Software , you will be part of the Torizon group. Torizon is a Linux-based industrial IoT platform that simplifies modern iterative development, maintenance, and operation of distributed edge devices. It is a scalable full-stack DevOps-oriented solution, seamlessly integrating device hardware & software (including a Linux OS), development tools, cloud-based remote updates & fleet management for high-reliability and security applications. Roles & Responsibilities Help PMs define and maintain software product roadmaps for embedded software, developer tools, middleware, and software ecosystems. Assist PMs in gathering and analyzing customer requirements, market trends, competitive information, and industry developments. Engage with customers in interviews and surveys to understand pain points and use cases in depth. Desired Candidate Profile Mandatory: Undergraduate in Computer Science, Software Engineering, Computer Engineering, Electrical Engineering, or related field. Excellent English communication and presentation skills. Expected graduation between December 2027 and July 2028. Available to work 30 hours per week. Available to work on-site [5 days a week] from Toradex's office in Alphaville, Campinas-SP. Nice to have: Engagement in a junior enterprise (empresa júnior) during graduation Demonstrated ability to quickly learn and adapt to new systems, processes, plans, and programs Demonstrated interest in analyzing technology products, customer needs, and market dynamics Knowledg

NVIDIA’s Silicon Co-Design Group is the team that gets every GPU, SoC, and CPU silicon program from first power-on to high-volume production. We are hiring a Senior Manager to lead our Test, Manufacturability, Reliability & Quality (TMRQ) organization. This is not a coordination role . Your work decides if a product can be built at scale and trusted in the field. These include production test development (SLT, BLT), control run flow, system reliability stress (HTOL), platform- and board-level manufacturing issue closure, and field diagnostic test development. You lead a team of individual contributors and a first-line manager at the layer where silicon, platform, and software collide with manufacturing reality. Decisions you make show up in yield curves, production ramp , and customer escapes. You are the leader the program turns to when a build is stuck, a control run is fallout-heavy, or a field return points back at silicon . The exceptional hire also uses AI deliberately — with demonstrated workflow impact and the judgment to know where it compresses real work and where it introduces risk. What you will be doing: Keep programs moving. Own the technical execution and velocity of SLT, BLT, Board/Chip/Rack CR, and system reliability stress (HTOL) across every GPU, SoC, and CPU silicon program. Close the hardest multi-functional failures. Resolve Vmin and binning escapes, performance shortfalls, and power anomalies by driving root-cause across design, methodology, DFT, ATE, package, software/firmware, and manufacturing — and own the WARs and productized fixes through to confirmation. Give leadership the clarity to act. Convert raw integration signals — CR fallout, BLT/SLT yield, SHTOL/CHTOL data, RMA trends, customer escalations — into decision-ready options that enable executive leadership to act with confidence on POR, QS/PS gates, a

Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. About the Opportunity The Senior Growth Manager will own local growth strategy and end-to-end program delivery across product go-to-market, customer growth, and priority segments, including advanced traders and VIPs. This is a hands-on senior individual contributor role responsible for translating business and product priorities into coordinated growth initiatives and measurable commercial outcomes. The role will act as the key local stakeholder for global Performance Marketing and Lifecycle teams while working closely with Product, Relationship Management, Data, Marketing, and other regional and global stakeholders. What You'll be Doing Own local product and lifecycle marketing initiatives end to end, from strategy and positioning through execution, journey optimization, and performance reporting . Lead product marketing and go-to-market programs for priority products, defining positioning, target segments, customer journeys, value propositions, messaging, and adoption metrics . Develop full-funnel lifecycle strategies for advanced traders, VIPs, high-value customers, and other priority segments, driving activation, feature adoption, retention, monetization, and lifetime value . Design customer lifecycle, loyalty, reward, engagement, and

P-1489 About Databricks At Databricks, we are passionate about enabling data teams to solve the world's toughest problems; from making the next mode of transportation a reality to accelerating the development of medical breakthroughs. We do this by building and running the world's best data and AI infrastructure platform so our customers can use deep data insights to improve their business. Founded by engineers and customer obsessed, we leap at every opportunity to solve technical challenges, from designing next-gen UI/UX for interfacing with data to scaling our services and infrastructure across millions of virtual machines. And we're only getting started. The Role We are seeking a Senior Staff Technical Program Manager to own and lead a company-wide portfolio of security programs spanning Trust & Safety Engineering, Identity and Access Management, Platform Security, Security Operations, Product Security, and IT. This role will take a major security risk portfolio from strategy to measurable risk reduction by driving prioritization, architecture alignment, investment planning, execution, adoption, and operationalization. The scope connects customer-facing product security with internal engineering and enterprise controls across Databricks’ product, corporate, and Databricks-on-Databricks environments. Success means advancing a complex security domain, creating clarity where direction is incomplete, and materially improving Databricks’ security posture, customer trust, and ability to operate at scale. The TPM will structure ambiguous problems, evaluate technical and resourcing tradeoffs, establish durable decision mechanisms, and align VP- and Director-level organizations with competing priorities and shared dependencies. This is an executive-facing role and a trusted partner to C-suite executives, VPs of Engineering and Product, Security executives, and senior architects. The TPM will communicate risk, options, decisions, progress, and escal

P-1489 About Databricks At Databricks, we are passionate about enabling data teams to solve the world's toughest problems; from making the next mode of transportation a reality to accelerating the development of medical breakthroughs. We do this by building and running the world's best data and AI infrastructure platform so our customers can use deep data insights to improve their business. Founded by engineers and customer obsessed, we leap at every opportunity to solve technical challenges, from designing next-gen UI/UX for interfacing with data to scaling our services and infrastructure across millions of virtual machines. And we're only getting started. The Role We are seeking a Senior Staff Technical Program Manager to own and lead a company-wide portfolio of security programs spanning Trust & Safety Engineering, Identity and Access Management, Platform Security, Security Operations, Product Security, and IT. This role will take a major security risk portfolio from strategy to measurable risk reduction by driving prioritization, architecture alignment, investment planning, execution, adoption, and operationalization. The scope connects customer-facing product security with internal engineering and enterprise controls across Databricks’ product, corporate, and Databricks-on-Databricks environments. Success means advancing a complex security domain, creating clarity where direction is incomplete, and materially improving Databricks’ security posture, customer trust, and ability to operate at scale. The TPM will structure ambiguous problems, evaluate technical and resourcing tradeoffs, establish durable decision mechanisms, and align VP- and Director-level organizations with competing priorities and shared dependencies. This is an executive-facing role and a trusted partner to C-suite executives, VPs of Engineering and Product, Security executives, and senior architects. The TPM will communicate risk, options, decisions, progress, and escal

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Stripe’s Funded Startup AE team sits within our New Business Sales function and is responsible for closing net-new accounts for Stripe. Customers range from pre-revenue companies going through accelerator programs, to larger Series A/B companies considering long term payment partners. You have the opportunity to sell the entire suite of Stripe products and run the full sales cycle through onboarding. What you’ll do As a Startup Sales Manager at Stripe, you will play an instrumental role in fueling Stripe’s growth through new customer acquisition. In this role, you will build and lead a team of high-performing Account Executives, helping them to develop their skills and deliver on their ambitious targets, as well as roll your sleeves up to work directly with customers. We are looking for a proactive leader who has demonstrated success dealing with ambiguity, operating in a high-growth environment, managing high-performing teams and solving complicated problems with limited oversight. Ideal candidates will have management and leadership experience scaling a technology sales team and possess first-class analytical, communication and relationship-building skills. Responsibilities Recruit, develop and lead a team of Account Executives who focus on VC funded, tech-forward businesses Work with senior leadership to develop the long-term vision and strategy for the team, and manage day-to-day operations with a focus on performance against key s

Role Description As Senior Manager, APJ Field & Channel Marketing, you will lead the development and execution of Dropbox’s regional marketing strategy across the entire Asia-Pacific and Japan region. You will bring the greatest depth of focus to Dropbox’s Tier 1 markets—Australia/New Zealand, Singapore, Korea, India, and Japan—while building fit-for-market programs for Tier 2 markets including Vietnam, Hong Kong, and Taiwan. Reporting to the Chief Marketing Officer, you will work in close partnership with the Regional VP of Sales to translate business priorities into integrated marketing strategies and campaigns that create pipeline, accelerate opportunities, and support regional sales growth. This is a strategic and hands-on leadership role at the intersection of field marketing, channel marketing, sales, and Dropbox’s global marketing organization. Field and channel marketing will be equally important as Dropbox evolves toward a hybrid go-to-market model in ANZ and adapts its approach across APJ. You will build the regional marketing plan, manage the regional budget, and measure performance against clear business outcomes. You will also manage and develop our Japan Marketing team, ensuring our regional approach combines consistent strategy and operating discipline with strong local-market relevance. You will be Dropbox Marketing’s senior voice in the region—bringing APJ customer, partner, and market insights into global planning while adapting global campaigns for local audiences. The ideal candidate is a collaborative, commercially minded leader who can move comfortably between executive-level strategy, people leadership, and hands-on campaign execution. Responsibilities Develop and own the integrated field and channel marketing strategy for APJ, aligned with regional sales priorities and Dropbox’s global marketing strategy. Partner closely with the Regional VP of Sales and sales leadership to develop regional and country-level plans that create quali

Atlas is at the heart of our AI-ready data foundation. Atlas is a best-in-class, fully managed, multi-cloud database service that simplifies the complexities of deploying and managing highly available database deployments across multiple regions and cloud providers. Atlas offers vertically and horizontally scalability, built-in automation for optimizing workloads and resources, advanced observability and security features, and unmatched data distribution with over 125 regions available globally across AWS, Google Cloud, and Azure. This team is at the forefront of innovation, having brought to life some of the most exciting features we've launched in the past, such as multi-cloud databases, predictive autoscaling, and next-generation hardware support on AWS. Furthermore, this team will continue to play a critical role as the platform expands to where developers need it most. The Role MongoDB's Atlas Product Management team is seeking a Staff Product Manager to own key cross-domain initiatives within Atlas Clusters. In this role, you will be a key member of the Atlas Clusters product management team, helping make the core Atlas platform a market differentiator that enables MongoDB to win in enterprise and at scale. You will lead product strategy and execution for capabilities and programs that support enterprise platform requirements and broader large-scale customer needs. You will work across Engineering, Design, Support, Security, and Go-to-Market teams to translate complex technical and customer requirements into clear product investments, roadmaps, and outcomes. This role is suited for a candidate who can orchestrate multiple interlinked product areas, own cross-team product and architectural trade-offs, and align senior stakeholders around multi-year bets. You will be expected to identify opportunities and dependencies that cut across team boundaries, bring clarity to ambiguous problem spaces, and establish reusable ways of working that help MongoDB deliver relia

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. We’re seeking an experienced Senior Manager, Employee Relations to join our team. Based in our EMEA HQ in London on a hybrid basis, this strategic role oversees employee relations across our critical EMEA markets. You will serve as a consultative leader, leveraging modern tools, including AI-driven HR technologies, to build scalable programs that enhance engagement, mitigate risk, and ensure compliance across complex international geographies. What you’ll do (Role Expectations) Strategic Partnership: Serve as a strategic partner to business leaders, legal, and people partners across EMEA, providing expert advice, counsel, and resolution on complex employee matters, performance management, and policy interpretation. Works Council Management: Act as the primary liaison with our Works Council in France, leading statutory meetings, managing consultations, and maintaining a productive, compliant relationship. Grievances & Wo

About Eve Eve is redefining legal technology for plaintiff law firms, and we're building the team that will take us there. We help firms handle more cases, recover more for clients, and grow with AI that works across every stage of a case, from intake through resolution. The next generation of great plaintiff firms will be AI-Native, and Eve is how they get there. But what makes Eve different isn't just the product. It's how we build it. If you're someone who takes ownership, stays curious, and wants to build AI that's already changing how law is practiced, this is where you belong. Product-market fit: Eve is trusted by over 1000+ law firms, and we’re growing fast. Backed by top investors: We’ve raised over $160M from world-class partners including Spark Capital, Andreessen Horowitz(A16z), Menlo Ventures, and Lightspeed. Built by a world-class team: Engineers, designers, and operators from places like Scale, Meta, Airbnb, Cruise, Square, Rubrik, and Lyft are building Eve from the ground up. AI-Native from day one: We’re on the bleeding edge of AI, collaborating directly with teams at OpenAI and Anthropic to build best-in-class AI workflows tailored for legal work. Explosive growth: We are growing 2X revenue Quarter over Quarter. What You Will Accomplish: Plan and execute customer-facing in-person events including lunch-and-learns, executive briefings, and other field programs that bring our content and product story to life while driving pipeline and accelerating deals, end to end from strategy and budget through logistics and follow-up Design and run regional ABM programs that target key accounts with tailored, high-touch experiences Partner closely with the Content / Product Marketing/Sales/ Customer Success teams to adapt and localize messaging, collateral, and narratives for field programs Build a content point-of-view for field programs: know what story needs to be told to which audience, and in what format, at each event or campaign Manage event and