Customer Solutions Engineer Jobs

Company Overview Accordion is a global financial consulting and technology firm helping CFOs and their teams drive value creation. Rooted in private equity rigor and powered by data, analytics, and AI, we partner with companies across industries to turn insight into impact. Accordion works at the intersection of Private Equity sponsors and portfolio companies management teams across every stage of the investment lifecycle. We provide hands-on, execution-oriented support, driving value through the office of the CFO by building data and analytics capabilities and identifying and implementing strategic work, rooted in data and analytics and AI. Accordion is headquartered in New York City with 10 offices worldwide, including the India office based out of Hyderabad. Join us and make your mark on our company. Data & Analytics (Accordion | Data & Analytics) Accordion's Data & Analytics (D&A) practice in India delivers cutting-edge, intelligent solutions to a global clientele. We bring together deep domain expertise, advanced technology, and AI-enabled analytics capabilities to solve some of the most complex and high-impact business challenges. We partner with Private Equity clients and their Portfolio Companies across diverse sectors, including Retail, CPG, Healthcare, Media & Entertainment, Technology, and Logistics helping them unlock value, drive performance, and make smarter, faster decisions powered by data and AI-driven insights. D&A team members deliver data and analytical solutions designed to streamline reporting capabilities and enhance business insights across vast and complex data sets ranging from Sales, Operations, Marketing, Pricing, Customer Strategies, and more. Being part of Accordion India means joining a dynamic community of 800+ professionals across analytics, data science, finance, and technology. You’ll thrive in a high-growth, agile, and entrepreneurial environment where curiosity is encouraged, innovation is embraced, and em

Company Overview Accordion is a global financial consulting and technology firm helping CFOs and their teams drive value creation. Rooted in private equity rigor and powered by data, analytics, and AI, we partner with companies across industries to turn insight into impact. Accordion works at the intersection of Private Equity sponsors and portfolio companies management teams across every stage of the investment lifecycle. We provide hands-on, execution-oriented support, driving value through the office of the CFO by building data and analytics capabilities and identifying and implementing strategic work, rooted in data and analytics and AI. Accordion is headquartered in New York City with 10 offices worldwide, including the India office based out of Hyderabad. Join us and make your mark on our company. Data & Analytics (Accordion | Data & Analytics) Accordion's Data & Analytics (D&A) practice in India delivers cutting-edge, intelligent solutions to a global clientele. We bring together deep domain expertise, advanced technology, and AI-enabled analytics capabilities to solve some of the most complex and high-impact business challenges. We partner with Private Equity clients and their Portfolio Companies across diverse sectors, including Retail, CPG, Healthcare, Media & Entertainment, Technology, and Logistics helping them unlock value, drive performance, and make smarter, faster decisions powered by data and AI-driven insights. D&A team members deliver data and analytical solutions designed to streamline reporting capabilities and enhance business insights across vast and complex data sets ranging from Sales, Operations, Marketing, Pricing, Customer Strategies, and more. Being part of Accordion India means joining a dynamic community of 800+ professionals across analytics, data science, finance, and technology. You’ll thrive in a high-growth, agile, and entrepreneurial environment where curiosity is encouraged, innovation is embraced, and em

Company Overview Accordion works at the intersection of sponsors and management teams throughout every stage of the investment lifecycle, providing hands-on, execution-focused support to elevate data and analytics capabilities. So, what does it mean to work at Accordion? It means joining 1,000+ analytics, data science, finance & technology experts in a high-growth, agile, and entrepreneurial environment while transforming how portfolio companies drive value. It also means making your mark on Accordion’s future—by embracing a culture rooted in collaboration and a firm-wide commitment to building something great, together. Headquartered in New York City with 10 offices worldwide, Accordion invites you to join our journey. Data & Analytics (Accordion | Data & Analytics) Accordion's Data & Analytics (D&A) team delivers cutting-edge, intelligent solutions to a global clientele, leveraging a blend of domain knowledge, sophisticated technology tools, and deep analytics capabilities to tackle complex business challenges. We partner with Private Equity clients and their Portfolio Companies across diverse sectors, including Retail, CPG, Healthcare, Media & Entertainment, Technology, and Logistics. D&A team delivers data and analytical solutions designed to streamline reporting capabilities and enhance business insights across vast and complex data sets ranging from Sales, Operations, Marketing, Pricing, Customer Strategies, and more. Role overview: Accordion is looking for a Technical Director. He/she will be responsible for the design, development, configuration/deployment, and maintenance of the above technology stack. He/she must have in -depth understanding of various tools & technologies in the above domain to design and implement robust and scalable solutions which address client current and future requirements at optimal costs. The Technical Director should be abl

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role The Palantir Design Team is responsible for the human experience of using our software. Our team is growing rapidly, but we're committed to creating a tight-knit team environment that fosters trust, integrity, empathy, and growth. We work together in realizing a shared product vision, and regularly give feedback and critique to each other. Designing at Palantir is a varied experience. On a given day, you might be: leading a design sprint for your product team; designing a micro-interaction to make a complex analytical task feel simple; and/or advocating for UX consistency by creating flexible, reusable UI components. Designers at Palantir develop a deep understanding of the problems our customers face while solving some of the world’s most unique challenges. Our mission is to build generalizable and scalable solutions that elegantly handle the complexity of these problem spaces. Core Responsibilities Interaction and visual design . As a product designer, you'll be involved at every stage of design work. You'll help define early product concepts, flesh out the high-level workflow and micro-interactions of a feature, and execute on a crisp and effective visual design. You should have experience designing and prototyping using tools such as Figma. User research . We frequently do informal user research, and value people who can be flexible with research processes and methodologies to achieve the right outcome. You'll often visit customer offices to interview and learn from the users we serve. You'll pair qualitative methods (e.g. scripted usability tests and contextual inquiry) with quantitative information, like

At Qualia, we've built the leading B2B real estate technology that transforms the home buying and selling experience into a simple, secure, and enjoyable process. Our SMB and Enterprise products bring together users from across the real estate ecosystem---homebuyers and sellers, lenders, title and escrow agents, and real estate agents---onto a single shared digital closing platform, providing greater clarity and transparency to real estate transactions. Today, through our business customers across the country, millions of consumers use Qualia to close on homes every year. WHAT YOU'LL WORK ON We seek a Growth Manager to join our team as we continue to serve as a key partner in developing the expansion and retention strategies for the SMB companies in our current install base. You will have the opportunity to work closely with various teams throughout the company and develop partnerships with important players in the real estate space. Qualia will be a key participant in enabling the next generation of real estate companies to thrive. You will be responsible for identifying growth opportunities, renewing annual contracts, driving revenue growth for your accounts, and adoption of Qualia's suite of digital real estate products. RESPONSIBILITIES Drive revenue growth by managing the entire renewal process and identifying upsell opportunities within existing customer accounts Achieve monthly revenue targets for renewals and upsell / cross-sell Proactively identify at-risk accounts and implement strategies to mitigate churn, including providing tailored product solutions and offering exceptional customer support Work on highly visible projects that will require you to collaborate (both internally and externally) with multiple teams to execute successfully Understand Qualia’s suite of digital real estate products and leverage that knowledge to benefit our customers Prepare go-to-market strategies for SMB Accounts Develop & execute continuous, client-based communica

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role The Palantir Design Team is responsible for the human experience of using our software. Our team is growing rapidly, but we're committed to creating a tight-knit team environment that fosters trust, integrity, empathy, and growth. We work together in realizing a shared product vision, and regularly give feedback and critique to each other. Designing at Palantir is a varied experience. On a given day, you might be: leading a design sprint for your product team; designing a micro-interaction to make a complex analytical task feel simple; and/or advocating for UX consistency by creating flexible, reusable UI components. Designers at Palantir develop a deep understanding of the problems our customers face while solving some of the world’s most unique challenges. Our mission is to build generalizable and scalable solutions that elegantly handle the complexity of these problem spaces. Core Responsibilities Interaction and visual design . As a product designer, you'll be involved at every stage of design work. You'll help define early product concepts, flesh out the high-level workflow and micro-interactions of a feature, and execute on a crisp and effective visual design. You should have experience designing and prototyping using tools such as Figma. User research . We frequently do informal user research, and value people who can be flexible with research processes and methodologies to achieve the right outcome. You'll often visit customer offices to interview and learn from the users we serve. You'll pair qualitative methods (e.g. scripted usability tests and contextual inquiry) with quantitative information, like

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role The Palantir Design Team is responsible for the human experience of using our software. Our team is growing rapidly, but we're committed to creating a tight-knit team environment that fosters trust, integrity, empathy, and growth. We work together in realizing a shared product vision, and regularly give feedback and critique to each other. Designing at Palantir is a varied experience. On a given day, you might be: leading a design sprint for your product team; designing a micro-interaction to make a complex analytical task feel simple; and/or advocating for UX consistency by creating flexible, reusable UI components. Designers at Palantir develop a deep understanding of the problems our customers face while solving some of the world’s most unique challenges. Our mission is to build generalizable and scalable solutions that elegantly handle the complexity of these problem spaces. Core Responsibilities Interaction and visual design . As a product designer, you'll be involved at every stage of design work. You'll help define early product concepts, flesh out the high-level workflow and micro-interactions of a feature, and execute on a crisp and effective visual design. You should have experience designing and prototyping using tools such as Figma. User research . We frequently do informal user research, and value people who can be flexible with research processes and methodologies to achieve the right outcome. You'll often visit customer offices to interview and learn from the users we serve. You'll pair qualitative methods (e.g. scripted usability tests and contextual inquiry) with quantitative information, like

At Veriforce, we help companies in high-risk industries keep their people, worksites, and supply chains safe and compliant. As a global leader in contractor and supply chain risk management, our SaaS platform simplifies contractor onboarding, credentialing, and compliance while providing powerful analytics and insights. Beyond software, we offer expert support, training, and consulting so our clients can operate with confidence. Together, we’re making workplaces safer every day. We are seeking a Senior Sales Development Representative to play a pivotal role in building and accelerating Veriforce's pipeline growth. This is a high-impact individual contributor role for an experienced outbound professional who thrives on creating opportunities, engaging prospects, and driving meaningful sales conversations. You'll own the front end of the sales process, identifying and engaging target accounts, building relationships with stakeholders across HSE, Procurement, and Operations, and creating qualified opportunities for the Sales team. This is an opportunity to sell solutions that help organizations operating in high-hazard industries improve contractor management, safety, and compliance outcomes. Drive proactive outbound prospecting through confident cold calling and highly personalized multi-touch outreach. Research, segment, prioritize, and develop target accounts and territories. Engage HSE, Procurement, and Operations stakeholders, qualify interest, and book discovery calls. Identify ideal customer profiles and personas and use relevant signals to tailor messaging. Maintain clean, accurate, and current records in Salesforce and ensure consistent follow-up. Consistently deliver well-qualified, well-documented discovery calls to the Sales team. Comfortably use AI tools to enhance prospecting and outreach. Collaborate with Marketing and Sales on campaigns, events, account follow-up, and pipeline-building activities. Contribute practical ideas that improve team messaging,

Veriforce is a leader in contractor compliance and supply chain risk management, helping the world's most safety-conscious organizations protect their workers, their reputation, and their operations. As Account Manager, you will own a portfolio of existing customers across key industries — including Oil & Gas, Mining, Utilities, and Manufacturing — and be accountable for their retention, growth, and long-term success. This is a revenue-carrying role, not a service role. You will defend and expand your book of business by deepening relationships, driving adoption, and uncovering net-new opportunity within existing accounts — turning satisfied customers into growing ones. 1. Own the Book — Retention First • Carry full accountability for gross retention and renewal outcomes across your portfolio • Run a disciplined renewal motion: early engagement, clear value recaps, and proactive risk management well ahead of renewal dates • Identify churn risk early through usage signals, stakeholder changes, and sentiment — and mobilize the right resources to address it 2. Grow the Base (Net New From Existing) • Identify, qualify, and close expansion opportunities: new sites, new business units, new use cases, and additional solutions • Build account plans that map whitespace across each customer's organization • Develop ROI-driven expansion business cases grounded in the value already delivered 3. Build Multi-Threaded Relationships • Develop trusted relationships from day-to-day users up to economic buyers and executive sponsors • Multi-thread deliberately so no account depends on a single champion • Conduct structured business reviews (QBRs/EBRs) that reinforce value delivered and align on what's next 4. Drive Adoption & Value Realization • Monitor product adoption and health metrics; partner with customers to close usage gaps • Connect customer objectives to measurable outcomes in compliance, risk reduction, and operational efficiency • Ensure every account can articulate the va

Veriforce is a leader in contractor compliance and supply chain risk management, helping the world's most safety-conscious organizations protect their workers, their reputation, and their operations. As Account Manager, you will own a portfolio of existing customers across key industries — including Oil & Gas, Mining, Utilities, and Manufacturing — and be accountable for their retention, growth, and long-term success. This is a revenue-carrying role, not a service role. You will defend and expand your book of business by deepening relationships, driving adoption, and uncovering net-new opportunity within existing accounts — turning satisfied customers into growing ones. 1. Own the Book — Retention First • Carry full accountability for gross retention and renewal outcomes across your portfolio • Run a disciplined renewal motion: early engagement, clear value recaps, and proactive risk management well ahead of renewal dates • Identify churn risk early through usage signals, stakeholder changes, and sentiment — and mobilize the right resources to address it 2. Grow the Base (Net New From Existing) • Identify, qualify, and close expansion opportunities: new sites, new business units, new use cases, and additional solutions • Build account plans that map whitespace across each customer's organization • Develop ROI-driven expansion business cases grounded in the value already delivered 3. Build Multi-Threaded Relationships • Develop trusted relationships from day-to-day users up to economic buyers and executive sponsors • Multi-thread deliberately so no account depends on a single champion • Conduct structured business reviews (QBRs/EBRs) that reinforce value delivered and align on what's next 4. Drive Adoption & Value Realization • Monitor product adoption and health metrics; partner with customers to close usage gaps • Connect customer objectives to measurable outcomes in compliance, risk reduction, and operational efficiency • Ensure every account can articulate the va

At Veriforce, we help companies in high-risk industries keep their people, worksites, and supply chains safe and compliant. As a global leader in contractor and supply chain risk management, our SaaS platform simplifies contractor onboarding, credentialing, and compliance while providing powerful analytics and insights. Beyond software, we offer expert support, training, and consulting so our clients can operate with confidence. Together, we’re making workplaces safer every day. We are seeking a Senior Sales Development Representative to play a pivotal role in building and accelerating Veriforce's pipeline growth. This is a high-impact individual contributor role for an experienced outbound professional who thrives on creating opportunities, engaging prospects, and driving meaningful sales conversations. You'll own the front end of the sales process, identifying and engaging target accounts, building relationships with stakeholders across HSE, Procurement, and Operations, and creating qualified opportunities for the Sales team. This is an opportunity to sell solutions that help organizations operating in high-hazard industries improve contractor management, safety, and compliance outcomes. Drive proactive outbound prospecting through confident cold calling and highly personalized multi-touch outreach. Research, segment, prioritize, and develop target accounts and territories. Engage HSE, Procurement, and Operations stakeholders, qualify interest, and book discovery calls. Identify ideal customer profiles and personas and use relevant signals to tailor messaging. Maintain clean, accurate, and current records in Salesforce and ensure consistent follow-up. Consistently deliver well-qualified, well-documented discovery calls to the Sales team. Comfortably use AI tools to enhance prospecting and outreach. Collaborate with Marketing and Sales on campaigns, events, account follow-up, and pipeline-building activities. Contribute practical ideas that improve team messaging,

At Veriforce, we help companies in high-risk industries keep their people, worksites, and supply chains safe and compliant. As a global leader in contractor and supply chain risk management, our SaaS platform simplifies contractor onboarding, credentialing, and compliance while providing powerful analytics and insights. Beyond software, we offer expert support, training, and consulting so our clients can operate with confidence. Together, we’re making workplaces safer every day. We are seeking a Senior Sales Development Representative to play a pivotal role in building and accelerating Veriforce's pipeline growth. This is a high-impact individual contributor role for an experienced outbound professional who thrives on creating opportunities, engaging prospects, and driving meaningful sales conversations. You'll own the front end of the sales process, identifying and engaging target accounts, building relationships with stakeholders across HSE, Procurement, and Operations, and creating qualified opportunities for the Sales team. This is an opportunity to sell solutions that help organizations operating in high-hazard industries improve contractor management, safety, and compliance outcomes. Drive proactive outbound prospecting through confident cold calling and highly personalized multi-touch outreach. Research, segment, prioritize, and develop target accounts and territories. Engage HSE, Procurement, and Operations stakeholders, qualify interest, and book discovery calls. Identify ideal customer profiles and personas and use relevant signals to tailor messaging. Maintain clean, accurate, and current records in Salesforce and ensure consistent follow-up. Consistently deliver well-qualified, well-documented discovery calls to the Sales team. Comfortably use AI tools to enhance prospecting and outreach. Collaborate with Marketing and Sales on campaigns, events, account follow-up, and pipeline-building activities. Contribute practical ideas that improve team messaging,

Veriforce is a leader in contractor compliance and supply chain risk management, helping the world's most safety-conscious organizations protect their workers, their reputation, and their operations. As Account Manager, you will own a portfolio of existing customers across key industries — including Oil & Gas, Mining, Utilities, and Manufacturing — and be accountable for their retention, growth, and long-term success. This is a revenue-carrying role, not a service role. You will defend and expand your book of business by deepening relationships, driving adoption, and uncovering net-new opportunity within existing accounts — turning satisfied customers into growing ones. 1. Own the Book — Retention First • Carry full accountability for gross retention and renewal outcomes across your portfolio • Run a disciplined renewal motion: early engagement, clear value recaps, and proactive risk management well ahead of renewal dates • Identify churn risk early through usage signals, stakeholder changes, and sentiment — and mobilize the right resources to address it 2. Grow the Base (Net New From Existing) • Identify, qualify, and close expansion opportunities: new sites, new business units, new use cases, and additional solutions • Build account plans that map whitespace across each customer's organization • Develop ROI-driven expansion business cases grounded in the value already delivered 3. Build Multi-Threaded Relationships • Develop trusted relationships from day-to-day users up to economic buyers and executive sponsors • Multi-thread deliberately so no account depends on a single champion • Conduct structured business reviews (QBRs/EBRs) that reinforce value delivered and align on what's next 4. Drive Adoption & Value Realization • Monitor product adoption and health metrics; partner with customers to close usage gaps • Connect customer objectives to measurable outcomes in compliance, risk reduction, and operational efficiency • Ensure every account can articulate the va

At Veriforce, we help companies in high-risk industries keep their people, worksites, and supply chains safe and compliant. As a global leader in contractor and supply chain risk management, our SaaS platform simplifies contractor onboarding, credentialing, and compliance while providing powerful analytics and insights. Beyond software, we offer expert support, training, and consulting so our clients can operate with confidence. Together, we’re making workplaces safer every day. We are seeking a Senior Sales Development Representative to play a pivotal role in building and accelerating Veriforce's pipeline growth. This is a high-impact individual contributor role for an experienced outbound professional who thrives on creating opportunities, engaging prospects, and driving meaningful sales conversations. You'll own the front end of the sales process, identifying and engaging target accounts, building relationships with stakeholders across HSE, Procurement, and Operations, and creating qualified opportunities for the Sales team. This is an opportunity to sell solutions that help organizations operating in high-hazard industries improve contractor management, safety, and compliance outcomes. Drive proactive outbound prospecting through confident cold calling and highly personalized multi-touch outreach. Research, segment, prioritize, and develop target accounts and territories. Engage HSE, Procurement, and Operations stakeholders, qualify interest, and book discovery calls. Identify ideal customer profiles and personas and use relevant signals to tailor messaging. Maintain clean, accurate, and current records in Salesforce and ensure consistent follow-up. Consistently deliver well-qualified, well-documented discovery calls to the Sales team. Comfortably use AI tools to enhance prospecting and outreach. Collaborate with Marketing and Sales on campaigns, events, account follow-up, and pipeline-building activities. Contribute practical ideas that improve team messaging,

Highwire, a Veriforce company, is the Contractor Success Platform for asset owners, general contractors, and facilities managers. The world’s most admired organizations use Highwire to ensure their contractors and subcontractors deliver great work, on budget and on schedule, by collaborating with them to dynamically mitigate safety, financial, quality, and sustainability risks during capital projects and facilities maintenance. To support this growth, we’re looking for a competitive, adaptable, and driven individual to join our inside sales team and grow our network of contractors. This is an ideal opportunity for someone just starting their sales career or transitioning from other industries like retail, restaurants, or hospitality. The SDR team is dedicated to enrolling new contractors, renewing existing contractors, and proactively identifying opportunities to ensure they’re getting the most value possible out of their experience on our platform. As an SDR, your mission is to expand the number of contractors using our platform through the renewal process. Grow our customer base. Your first mission will be to renew existing customers before their Highwire subscription expires. Once you master that, you’ll earn the right to work on campaigns to enroll new customers - and grow your earnings in the process. Crush your numbers. Sales is all about the numbers. You’ll have monthly revenue goals and we’ll track your progress – and the progress of your teammates – on the Team Leaderboard. You'll earn uncapped commission for meeting or exceeding targets. Handle objections. As with any sales job, you will sometimes encounter objections from customers. You’ll partner with our Account Managers and enterprise clients to collaborate on solutions that enable us to successfully complete our renewal campaigns. Driven. You’re hungry to be the best, and driven to beat your goals. This competitive streak probably shows up in other areas of your life – we’ll bet you played organized s