Customer Solutions Strategy Lead Jobs

Req ID: CSQ427R266 Location: Tokyo, Japan At Databricks, we are on a mission to empower our customers to solve the world's toughest data and AI problems by utilizing the Databricks Data Intelligence Platform. As a Delivery Solutions Architect (DSA), you will partner with Sales, Solutions Architecture, and Field Engineering to accelerate adoption and growth of the Databricks platform. You will serve as a trusted technical advisor, helping customers design, implement, scale, and optimize data and AI solutions that deliver measurable business value. This is a technical and customer-facing role focused on architecture, technical strategy, and customer outcomes. You will influence technical execution across complex use cases, guide architectural decisions, and align Databricks, customer, and partner teams from technical win through production and adoption. The Impact You Will Have Define and influence technical execution strategies across complex use cases and multiple workstreams within strategic accounts Serve as a trusted technical advisor to customer technical leads and architects, leading architecture discussions and guiding technical decisions Design secure, governed, and scalable Databricks architectures while balancing performance, cost, reliability, and long-term needs Build and demonstrate working solutions, prototypes, and reusable technical assets that accelerate customer outcomes Anticipate platform maturity and scaling needs and establish best practices for security, governance, and operational excellence Drive adoption and consumption by influencing architecture, unblocking delivery, and connecting technical execution to business outcomes Partner across Databricks, customer, and implementation teams to align resources, manage risks, and accelerate delivery Mentor peers and contribute reusable technical guidance, frameworks, and enablement across the organization What We Look For 5+ years in solutions architecture, solutions engineering, technical consultin

CSQ427R300 At Databricks, we are on a mission to empower our customers to solve the world's toughest data problems by utilizing the the Databricks Data Intelligence Platform. As a Delivery Solutions Architect (DSA), you will play an important role during this journey. You will collaborate with our sales and field engineering teams to accelerate the adoption and growth of the Databricks platform in your customers. You will also help ensure customer success by increasing focus and technical accountability to our most complex customers who need guidance to accelerate usage on Databricks workloads that they have already selected, helping them maximise the value they get of our platform and the return on investment. This is a hybrid technical and commercial role. It is commercial in the sense that you will drive growth in your assigned customers and use cases through leading your customers' stakeholders, building executive relationships, orchestration of other focused/specialized teams within Databricks, and creating and driving plans and strategies for Databricks colleagues to build upon. This is in parallel to being technical, with expectations being that you become the post-sale technical lead across all Databricks products. This requires you to use your skills and technical credibility to engage and communicate at all levels with an organisation. You will report directly to a DSA Manager within the Field Engineering organization. The impact you will have: Engage with Solutions Architects to understand the full use case demand plan for prioritised customers Lead the post-technical win technical account strategy and execution plan for the majority of Databricks use cases within our most strategic accounts Be the accountable technical leader assigned to specific use cases and customer(s) across multiple selling teams and internal stakeholders, creating certainty from uncertainty and driving onboarding, enablement, success, go-live and healthy consumption of the wo

We are looking for passionate technologists to join our Pre-Sales organization to ensure that our growth is grounded and guided by strong technical alignment with our platform and the needs of our customers. MongoDB Pre-Sales Solution Architects are responsible for guiding our customers and users to design and build reliable, scalable systems using our data platform. Our team is made up of seasoned technical sales professionals, software architects, entrepreneurs, and developers who take direct responsibility for customer success, including the design of their software, deployment, and operations. You'll work closely with our sales executives, helping customers solve business problems by leveraging our solutions, playing a key role in winning deals and driving the business forward. You'll be a trusted advisor to a wide range of users from startups to the world's largest enterprise IT organizations. We are looking to speak to candidates who are based in London for our hybrid working model. As an ideal candidate, you will have: Ideally 8 to 11 years of related experience in a customer facing role, with 5 to 7 years of experience in pre-sales with enterprise software Minimum of 3 years experience with modern scripting languages (e.g. Python, Node.js, SQL) and/or popular programming languages (e.g. C/C++, Java, C#) in a professional capacity Experience designing with scalable and highly available distributed systems in the cloud and on-prem Demonstrated ability to work with customers to review complex architecture of existing applications, providing guidance on how to improve by leveraging technology Excellent presentation, communication, and interpersonal skills, with the ability to convey complex technical and business concepts in a clear and compelling manner to technology and business leadership Ability to strategize with sales teams and provide recommendations on how to drive a multi-threaded account strategy, aligning other MongoDB and ecosystem resources to

About the Team Enterprise Marketing helps the world’s largest organizations understand, adopt, and scale AI. Our Executive Engagement programs bring OpenAI’s products, research, and perspective into the room with senior leaders as they consider how intelligence can be put to work against their most important priorities. These engagements are more than briefings or events. At their best, they help a leadership team understand what is changing, distinguish what is possible now from what is still emerging, and leave with greater clarity about what to do next. About the Role We are looking for an Executive Programs Lead, Americas to build and lead the portfolio through which OpenAI engages its most important customers and executives across the region. You will own the regional strategy, team, and quality bar for Executive Briefings and a broader portfolio of C-suite engagements, recurring executive forums, advisory programs, and proven formats ready to scale. Your mandate is to turn high-stakes customer moments into a durable business capability, one that consistently advances important relationships while preserving the judgment and customization that exceptional executive experiences require. This is a senior people-leadership role for a builder who can set direction, make disciplined portfolio choices, and create the systems and team required to deliver at scale. You will partner closely with Sales, Product Marketing, Product, Research, Solutions, Customer Success, Events, and OpenAI executives, moving comfortably between long-term design and the critical details of a live engagement. This role is based in San Francisco. We use a hybrid model of three days in the office each week and offer relocation assistance. Given the customer-facing nature of the role, regular in-person participation in executive briefings and related preparation is expected and may require additional time onsite. Travel across the Americas and occasional global travel are also expected. In this

We are looking for passionate technologists to join our Pre-Sales organization to ensure that our growth is grounded and guided by strong technical alignment with our platform and the needs of our customers. MongoDB Pre-Sales Solution Architects are responsible for guiding our customers and users to design and build reliable, scalable systems using our data platform. Our team is made up of seasoned technical sales professionals, software architects, entrepreneurs, and developers who take direct responsibility for customer success, including the design of their software, deployment, and operations. You'll work closely with our sales executives, helping customers solve business problems by leveraging our solutions, playing a key role in winning deals and driving the business forward. You'll be a trusted advisor to a wide range of users from startups to the world's largest enterprise IT organizations. This role will be based remotely in Germany. As an ideal candidate, you will have: Ideally 8 to 11 years of related experience in a customer facing role, with 5 to 7 years of experience in pre-sales with enterprise software Minimum of 3 years experience with modern scripting languages (e.g. Python, Node.js, SQL) and/or popular programming languages (e.g. C/C++, Java, C#) in a professional capacity Experience designing with scalable and highly available distributed systems in the cloud and on-prem Demonstrated ability to work with customers to review complex architecture of existing applications, providing guidance on how to improve by leveraging technology Excellent presentation, communication, and interpersonal skills, with the ability to convey complex technical and business concepts in a clear and compelling manner to technology and business leadership Ability to strategize with sales teams and provide recommendations on how to drive a multi-threaded account strategy, aligning other MongoDB and ecosystem resources to move towards a mutually beneficial account pla

Req ID: FEQ327R409 The team The Fungible team is the “rapid-response squad” within the Field Engineering organisation that engages with customers on the most strategic, highest-potential opportunities across Benelux and the Nordics to accelerate critical use cases, land technical wins, and drive successful Databricks adoption. If you enjoy working on novel use cases across a variety of industries on highly visible engagements, this is the right home for you! The role As a Fungible Solutions Architect, you lead the technical strategy on time-boxed, targeted engagements - typically one to five months - aimed at accelerating a specific set of critical customer workloads from evaluation to a production-grade technical win. You own the architecture conversation, drive platform adoption, and act as a trusted advisor to customer architects and engineering leaders, then transition the momentum you've built to the core account team. You bring technical depth and the judgment to apply it fast, in situations that require strong ownership and are highly visible . Where a specialisation helps you contribute quickly, great — but on this team, breadth, adaptability, and a bias for impact matter just as much as your area of depth. The impact you will have Accelerate what matters most: parachute into strategic, high-profile opportunities and own a clearly defined technical area, moving critical workloads and use cases from evaluation toward production and consumption. Lead the architecture: design scalable, production-grade solutions across data engineering, ML/AI, and real-time analytics, and lead the whiteboarding, design reviews, and trade-off decisions with senior customer stakeholders. Win the technical decision : demonstrate Databricks' differentiation through custom-built solutions in competitive, must-win scenarios. Move fast while maintaining the bar: establish momentum quickly in ambiguous situations and compress timelines without cutting corners. Hand off, don't hold on :

Req ID: FEQ327R409 The team The Fungible team is the “rapid-response squad” within the Field Engineering organisation that engages with customers on the most strategic, highest-potential opportunities across Benelux and the Nordics to accelerate critical use cases, land technical wins, and drive successful Databricks adoption. If you enjoy working on novel use cases across a variety of industries on highly visible engagements, this is the right home for you! The role As a Fungible Solutions Architect, you lead the technical strategy on time-boxed, targeted engagements - typically one to five months - aimed at accelerating a specific set of critical customer workloads from evaluation to a production-grade technical win. You own the architecture conversation, drive platform adoption, and act as a trusted advisor to customer architects and engineering leaders, then transition the momentum you've built to the core account team. You bring technical depth and the judgment to apply it fast, in situations that require strong ownership and are highly visible . Where a specialisation helps you contribute quickly, great — but on this team, breadth, adaptability, and a bias for impact matter just as much as your area of depth. The impact you will have Accelerate what matters most: parachute into strategic, high-profile opportunities and own a clearly defined technical area, moving critical workloads and use cases from evaluation toward production and consumption. Lead the architecture: design scalable, production-grade solutions across data engineering, ML/AI, and real-time analytics, and lead the whiteboarding, design reviews, and trade-off decisions with senior customer stakeholders. Win the technical decision : demonstrate Databricks' differentiation through custom-built solutions in competitive, must-win scenarios. Move fast while maintaining the bar: establish momentum quickly in ambiguous situations and compress timelines without cutting corners. Hand off, don't hold on :

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam. At Plaid, our mission is to empower innovators by delivering access to the financial system. Since 2012 we've helped tens of millions of consumers live a better financial life and thousands of customers build a new financial future. We work with companies like PayPal, Rocket, H&R Block, and many of the largest banks in the US to make it easy for consumers to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Raleigh, Washington D.C., London and Amsterdam. The Account Management team in Plaid’s Enterprise Segment leverages deep product and industry expertise to help our customers build and scale technology solutions. We act as partners, advisors, and advocates for our customers to help shape how consumers interact with their finances. As an Enterprise Account Management Lead, you’ll be responsible for managing the team of senior account managers who are growing the revenue from the Enterprise customer base, as well as setting the vision and strategy to build long-term

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Director, Sales Strategy and Development The Director, Sales Strategy & Planning, advises a global division and serves as an interface among Field Sales, Revenue Operations, Business Unit Operations, Finance, and Competitive Analysis, ensuring sales plans align with customer opportunities, the market environment, and company ambitions. Operating within a highly matrixed environment, the Director is responsible for annual and long-range planning, strategic account planning, customer intelligence, commercial governance, and AI-powered transformation initiatives. This leader translates market signals and customer insights into actionable strategies that improve sales efficiency, reinforce account growth, and support enterprise decision-making. Location Requirement: This role requires onsite presence in San Jose, California, five days per week. Key Responsibilities Advise the yearly and extended sales planning efforts, setting demand expectations, growth approaches, investment priorities, and account-level planning suggestions aligned with business goals. Lead strategic account planning for key customers by working alongside Sales Leadership and Account Executives to establish scalable account planning frameworks, governance, and review procedures. Develop practical insights from customer, competitor, and market intelligence to identify growth opportunities, emerging risks, technology trends, and market shifts. Establish and handle plann

CSQ427R261 At Databricks, we are on a mission to empower our customers to solve the world's toughest data problems by utilizing the the Databricks Data Intelligence Platform. As a Delivery Solutions Architect (DSA), you will play an important role during this journey. You will collaborate with our sales and field engineering teams to accelerate the adoption and growth of the Databricks platform in your customers. You will also help ensure customer success by increasing focus and technical accountability to our most complex customers who need guidance to accelerate usage on Databricks workloads that they have already selected, helping them maximise the value they get of our platform and the return on investment. This is a hybrid technical and commercial role. It is commercial in the sense that you will drive growth in your assigned customers and use cases through leading your customers' stakeholders, building executive relationships, orchestration of other focused/specialized teams within Databricks, and creating and driving plans and strategies for Databricks colleagues to build upon. This is in parallel to being technical, with expectations being that you become the post-sale technical lead across all Databricks products. This requires you to use your skills and technical credibility to engage and communicate at all levels with an organisation. You will report directly to a DSA Manager within the Field Engineering organization. The impact you will have: Engage with Solutions Architects to understand the full use case demand plan for prioritised customers Lead the post-technical win technical account strategy and execution plan for the majority of Databricks use cases within our most strategic accounts Be the accountable technical leader assigned to specific use cases and customer(s) across multiple selling teams and internal stakeholders, creating certainty from uncertainty and driving onboarding, enablement, success, go-live and healthy consumption of the wo

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Hands-on technical contributor responsible for customer-focused system validation of enterprise and data-center SSDs, owning execution, debugging, qualification, and multi-functional coordination. Responsibilities: • Plan and implement customer‑specific system and SSD validation cycles, including regressions and qualification runs. • Set up and maintain validation environments and analyze test results to drive root‑cause resolution. • Perform system‑level and drive‑level debugging and reproduce customer‑reported issues. • Develop and enhance validation test cases, scripts, and automation frameworks. • Own the process of conducting validation for assigned programs while mentoring developing engineers and contributing to test strategy. • Applying Artificial Intelligence to improve organizational level working efficiency Minimum Qualifications: • Bachelor’s degree in Computer science, Electrical/Computer Engineering, or a related field with 8+ years of experience in customer, product, or system validation roles. • Strong knowledge and experience with NVMe and PCIe protocols and debugging skills across system, firmware, and hardware domains. • Hands-on experience accomplishing system‑level validation in complex hardware/software environments. • Experience collaborating with multi-functional engineering teams (firmware, hardware, systems). • Proficiency with scripting/programming in Python, C/C++, or similar languages and understanding of val

We are looking for passionate technologists to join our Pre-Sales organization to ensure that our growth is grounded and guided by strong technical alignment with our platform and the needs of our customers. MongoDB Pre-Sales Solution Architects are responsible for guiding our customers and users to design and build reliable, scalable systems using our data platform. Our team is made up of seasoned technical sales professionals, software architects, entrepreneurs, and developers who take direct responsibility for customer success, including the design of their software, deployment, and operations. You'll work closely with our sales executives, helping customers solve business problems by leveraging our solutions, playing a key role in winning deals and driving the business forward. You'll be a trusted advisor to a wide range of users from startups to the world's largest enterprise IT organizations. This role will be based remotely in Austin, Dallas, or Houston. As an ideal candidate, you will have: Ideally 8 to 11 years of related experience in a customer facing role, with 5 to 7 years of experience in pre-sales with enterprise software Minimum of 3 years experience with modern scripting languages (e.g. Python, Node.js, SQL) and/or popular programming languages (e.g. C/C++, Java, C#) in a professional capacity Experience designing with scalable and highly available distributed systems in the cloud and on-prem Demonstrated ability to work with customers to review complex architecture of existing applications, providing guidance on how to improve by leveraging technology Excellent presentation, communication, and interpersonal skills, with the ability to convey complex technical and business concepts in a clear and compelling manner to technology and business leadership Ability to strategize with sales teams and provide recommendations on how to drive a multi-threaded account strategy, aligning other MongoDB and ecosystem resources to move towards a mutual

With the most complete data & AI stack on the market, Databricks is well suited to be the strategic partner for our customers’ AI transformations. This will require a structured motion and credible representation to engage CEOs and their boards on their AI transformation strategy and to play a pivotal role in helping them realize scaled value from AI. This role will lead in expanding Databrick’s mindshare in the non-technical C-suite and overall share of wallet, leading to owning both the platform conversation and transformation mandate. Objective of the role: Position Databricks as a strategic AI transformation thought partner to the C-suite, in addition to our established status as a tech partner to their organizations Establish trusted advisor status with LoB/functional leaders (e.g., CFO, CMO, etc.), advising on connecting LoB’s key outcomes and capabilities to specific technical use cases and solutions Operationalize seamless execution of the identified transformation objectives with customer teams, partners, and Databricks Lead the creation and activation of a select group of external AI Transformation leaders to serve as an Expert Advisory Council / C-suite user group Responsibilities: For a limited group of the highest priority customers: Develop deep C-suite/SVP+ relationships at the customer & their main SIs and other strategic partners, execute on co-sell Co-create the AI Transformation Roadmap Ensure the successful translation of the roadmap from concept to deployment, and value realization by partnering with the FDE team and SIs For the broader customer set: Develop the engagement model with C-suite leaders, including programs/materials based on the above customer successes for wider enablement and repeatable execution Develop co-sell motions with strategic SIs and MBB/B4 consulting partners Develop scaled operating models with the FDE team and SIs to execute on transformations Cultivate broad Databricks and personal credibility within the targe

CSQ427R309 At Databricks, we are on a mission to empower our customers to solve the world's toughest data problems by utilizing the Databricks Data Intelligence Platform. As a Delivery Solutions Architect (DSA), you will play an important role during this journey. You will collaborate with our sales and field engineering teams to accelerate the adoption and growth of the Databricks Platform in your customers. You will also help ensure customer success by increasing focus and technical accountability for our most complex customers who need guidance to accelerate usage of Databricks workloads they have already selected, helping them maximize the value they get from our platform and their return on investment. This is a hybrid technical and commercial role. It is commercial in the sense that you will drive growth in your assigned customers and use cases through leading your customers' stakeholders, building executive relationships, orchestrating other focused/specialized teams within Databricks, and creating and driving plans and strategies for Databricks colleagues to build upon. This is in parallel to being technical, with the expectation that you will become the post-sale technical lead across all Databricks products. This requires you to use your skills and technical credibility to engage and communicate effectively with an organization at all levels. You will report directly to a DSA Manager within the Field Engineering organization. The impact you will have: Engage with Solutions Architects to understand the full use case demand plan for prioritized customers Lead the post-technical win technical account strategy and execution plan for the majority of Databricks use cases within our most strategic accounts Be the accountable technical leader assigned to specific use cases and customer(s) across multiple selling teams and internal stakeholders, creating certainty from uncertainty and driving onboarding, enablement, success, go-live, and healthy consumption o

Who We Are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About The Team The Specialist Solutions Architecture (Revenue Suite) team is dedicated to being trusted partners to Stripe customers, partners, and product/engineering teams. We focus on understanding our customers' needs and helping them achieve their business goals through our suite of revenue management solutions. Our team develops shared visions, establishes joint accountability, and prioritizes long-term success for our customers. We recognize that every customer's success increases the GDP of the internet and accelerates Stripe's growth. What You'll Do As the Global Head of Specialist Solutions Architecture for Revenue, you will have a significant impact on Stripe's future success. You will be responsible for building and leading the global Specialist Solutions Architecture team, with the opportunity to scale the organization as the business grows. This role combines deep product expertise with global leadership, positioning you to drive Stripe's success across all markets. Responsibilities: Define and execute Stripe's technical sales strategy for our revenue suite in collaboration with sales leaders, marketing, professional services, GTM partner team, and product engineering. Build repeatable playbooks and define execution best practices for our billing and revenue recognition offerings. Recruit, mentor, develop, and inspire team members to do the best work of their careers, focusing on deep domain expertise in billing and revenue recognition. Influ