Customer Solutions Strategy Lead Jobs

We are looking for passionate technologists to join our Pre-Sales organization to ensure that our growth is grounded and guided by strong technical alignment with our platform and the needs of our customers. MongoDB Pre-Sales Solution Architects are responsible for guiding our customers and users to design and build reliable, scalable systems using our data platform. Our team is made up of seasoned technical sales professionals, software architects, entrepreneurs, and developers who take direct responsibility for customer success, including the design of their software, deployment, and operations. You'll work closely with our sales executives, helping customers solve business problems by leveraging our solutions, playing a key role in winning deals and driving the business forward. You'll be a trusted advisor to a wide range of users from startups to the world's largest enterprise IT organizations. This role will be based remotely in Mexico City. As an ideal candidate, you will have: Ideally 8 to 11 years of related experience in a customer facing role, with 5 to 7 years of experience in pre-sales with enterprise software Minimum of 3 years experience with modern scripting languages (e.g. Python, Node.js, SQL) and/or popular programming languages (e.g. C/C++, Java, C#) in a professional capacity Experience designing with scalable and highly available distributed systems in the cloud and on-prem Demonstrated ability to work with customers to review complex architecture of existing applications, providing guidance on how to improve by leveraging technology Excellent presentation, communication, and interpersonal skills, with the ability to convey complex technical and business concepts in a clear and compelling manner to technology and business leadership Ability to strategize with sales teams and provide recommendations on how to drive a multi-threaded account strategy, aligning other MongoDB and ecosystem resources to move towards a mutually beneficial account

We are looking for passionate technologists to join our Pre-Sales organization to ensure that our growth is grounded and guided by strong technical alignment with our platform and the needs of our customers. MongoDB Pre-Sales Solution Architects are responsible for guiding our customers and users to design and build reliable, scalable systems using our data platform. Our team is made up of seasoned technical sales professionals, software architects, entrepreneurs, and developers who take direct responsibility for customer success, including the design of their software, deployment, and operations. You'll work closely with our sales executives, helping customers solve business problems by leveraging our solutions, playing a key role in winning deals and driving the business forward. You'll be a trusted advisor to a wide range of users from startups to the world's largest enterprise IT organizations. This role will be based remotely in Sao Paulo, Brazil. As an ideal candidate, you will have: Ideally 8 to 11 years of related experience in a customer facing role, with 5 to 7 years of experience in pre-sales with enterprise software Minimum of 3 years experience with modern scripting languages (e.g. Python, Node.js, SQL) and/or popular programming languages (e.g. C/C++, Java, C#) in a professional capacity Experience designing with scalable and highly available distributed systems in the cloud and on-prem Demonstrated ability to work with customers to review complex architecture of existing applications, providing guidance on how to improve by leveraging technology Excellent presentation, communication, and interpersonal skills, with the ability to convey complex technical and business concepts in a clear and compelling manner to technology and business leadership Ability to strategize with sales teams and provide recommendations on how to drive a multi-threaded account strategy, aligning other MongoDB and ecosystem resources to move towards a mutually benefi

We are looking for passionate technologists to join our Pre-Sales organization to ensure that our growth is grounded and guided by strong technical alignment with our platform and the needs of our customers. MongoDB Pre-Sales Solution Architects are responsible for guiding our customers and users to design and build reliable, scalable systems using our data platform. Our team is made up of seasoned technical sales professionals, software architects, entrepreneurs, and developers who take direct responsibility for customer success, including the design of their software, deployment, and operations. You'll work closely with our sales executives, helping customers solve business problems by leveraging our solutions, playing a key role in winning deals and driving the business forward. You'll be a trusted advisor to a wide range of users from startups to the world's largest enterprise IT organizations. We are looking to speak to candidates who are based in San Francisco. As an ideal candidate, you will have Ideally 8 to 11 years of related experience in a customer facing role, with 5 to 7 years of experience in pre-sales with enterprise software Minimum of 3 years experience with modern scripting languages (e.g. Python, Node.js, SQL) and/or popular programming languages (e.g. C/C++, Java, C#) in a professional capacity Experience designing with scalable and highly available distributed systems in the cloud and on-prem Demonstrated ability to work with customers to review complex architecture of existing applications, providing guidance on how to improve by leveraging technology Excellent presentation, communication, and interpersonal skills, with the ability to convey complex technical and business concepts in a clear and compelling manner to technology and business leadership Ability to strategize with sales teams and provide recommendations on how to drive a multi-threaded account strategy, aligning other MongoDB and ecosystem resources to move towards a mutuall

At Kargo, our mission is to build a connective tissue between the physical world of freight and the digital ecosystem used to manage it. We believe that advancements in smart infrastructure are critical to enabling a safer and more efficient future for logistics. Our loading dock sensor platform verifies all incoming and outgoing freight, aggregating data that enables shippers and carriers to efficiently manage dock operations, switch out suppliers and understand material flow in real time. We care deeply about delivering the best solutions for our customers. As a member of the Kargo team, you will play a pivotal role in fueling our growth. Working closely with our Marketing and Commercial Teams, you'll be responsible for developing and executing strategies to identify, attract, and nurture potential leads, ensuring a robust pipeline. Responsibilities Own and execute Kargo’s growth marketing strategy across the full customer lifecycle, using data-driven insights to drive acquisition, retention, and revenue expansion. Provide tactical growth and marketing support to our sales team to unlock new opportunities to our largest accounts. Own and optimize campaigns across channels including email, social media, PPC, and more. Manage and improve the performance of digital marketing channels, including paid ads, SEO, content and social media. Manage HubSpot Marketing and Sales Hubs, optimizing features for lead/pipeline management, marketing automation, tracking and reporting. Track, analyze and report on KPIs, utilizing data-driven insights to optimize campaigns and refine strategies. Own and execute best in class Account Based Marketing programs while serving as a center of excellence for enterprise marketing strategy. Experience 5+ years experience in sales, growth, or B2B marketing. Experience with SQL, python, and/or other data analysis tools. Ability to manage multiple tasks and achieve quality results on time, while working under tight deadlines. Competiti

Spaulding Ridge is an advisory and IT implementation firm. We help global organizations get financial clarity into the complex, daily sales, and operational decisions that impact profitable revenue generations, efficient operational performance, and reliable financial management. At Spaulding Ridge, we believe all business is personal. Core to our values is our relationships with our clients, our business partners, our team, and the global community. Our employees dedicate their time to helping our clients transform their business, from strategy through implementation and business transformation. What You Will Do We are looking for an Engagement Lead to join our Finance and Operations Delivery Team! The Engagement Lead will oversee relationships with our enterprise level clients across our Finance and Operations technologies. The ideal candidate will be apt in building strong relationships with strategic clients demonstrated by your ability to understand our clients’ needs and requirements, aligning them with our best in cloud solutions to achieve their goals. The engagement lead is expected to drive strong delivery of existing work which will help lead to adjacent opportunities in different functions, business units, and/or regions within an enterprise ecosystem. Ideal candidates will be able to: Develop trust relationships with a portfolio of major clients Acquire a thorough understanding of key customer needs and requirements Expand the relationships with existing customers by continuously proposing solutions that meet their objectives Understand their business processes and advise on best-practices where applicable Lead multi-faceted internal teams, balancing SR’s resources to maximize impact to the customer while still focusing on their professional development and career progression Ensure the correct products and services are delivered to customers in a timely manner Serve as the link of communication between key customers and internal teams Resol

P-256 We are looking for experienced pre-sales professionals who have a successful track record helping large enterprises become more data-driven. Working with the Account Executive (AE), the Travel & Hospitality within Retail SA defines and directs the technical strategy for our largest and important accounts, leading to more widespread use of our products and wider and deeper adoption of ML & AI. You will lean upon your solid background in value selling, technical account management and technical leadership to maximize success in these accounts. While you work with a team that includes hands-on resources who will build proofs of concept and demonstrate Databricks' products, you need to be technical and must understand the relevance and application of ML & AI within a range of use cases important to the target accounts in the Retail and CPG space. The impact you will have: You will work with up to 9 clients as the main technical voice for Databricks You will lead your customers on a transformational journey, helping them to evaluate and adopt Databricks as part of their strategy You will implement the technical strategy in the account, in close understanding of the strategy Build a movement of technical champions within the account Align technical strategies around Databricks solutions You will provide structured mentorship for other team members What we look for: 5+ years of experience working very large (> $1m ARR), from the Retail and CPG related space 3+ years working in a pre sales capacity or supporting sales activity Technical in big data, data science and cloud An ability in data-driven business transformation, and driving change with data 3+ years of experience with design and implementation experience in big data technologies such as Hadoop, NoSQL, MPP, OLTP, and OLAP or full lifecycle data science solutions Maintain and extend production data systems to evolve with complex customer needs Production programming experience in Python, R, Scal

Spaulding Ridge is an advisory and IT implementation firm. We help global organizations get financial clarity into the complex, daily sales, and operational decisions that impact profitable revenue generations, efficient operational performance, and reliable financial management. At Spaulding Ridge, we believe all business is personal. Core to our values is our relationships with our clients, our business partners, our team, and the global community. Our employees dedicate their time to helping our clients transform their business, from strategy through implementation and business transformation. What You Will Do We are looking for an Engagement Lead to join our Finance and Operations Delivery Team! The Engagement Lead will oversee relationships with our enterprise level clients across our Finance and Operations technologies. The ideal candidate will be apt in building strong relationships with strategic clients demonstrated by your ability to understand our clients’ needs and requirements, aligning them with our best in cloud solutions to achieve their goals. The engagement lead is expected to drive strong delivery of existing work which will help lead to adjacent opportunities in different functions, business units, and/or regions within an enterprise ecosystem. Ideal candidates will be able to: Develop trust relationships with a portfolio of major clients Acquire a thorough understanding of key customer needs and requirements Expand the relationships with existing customers by continuously proposing solutions that meet their objectives Understand their business processes and advise on best-practices where applicable Lead multi-faceted internal teams, balancing SR’s resources to maximize impact to the customer while still focusing on their professional development and career progression Ensure the correct products and services are delivered to customers in a timely manner Serve as the link of communication between key customers and internal teams Resol

Who We Are About Stripe At Stripe, you have an unprecedented opportunity to put the global economy within everyone’s reach. Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. About The Team The Solutions Architecture Team partners with our users to realize their full potential through the adoption of prescriptive solutions that drive their growth and success. We work with C-level executives, finance leaders, product design and engineering teams at large global brands and platforms who are building financial services solutions with Stripe. Our SA team works closely with Account Executives, Professional Services, Customer Success Managers, Partners, Technical Account Managers and Product Team to develop and execute on the account strategy for Stripe’s large users and enterprise prospects. As a manager of Solution Architecture, you will lead, build, and mentor a world class pre-sales engineering team at scale. You will drive collaboration from cross-functional teams to influence and unify stakeholders at all levels of the organization to drive business outcomes. Responsibilities Business and technical thought leader able to partner and drive GEO, Regional, Account strategy and execution plan working with cross functional partners Recruit, hire, lead, retain and coach a world class presales team. Be an advocate for presales within the organization Nurture and be the role-model of a positive outlook, can-do attitude and growth mindset, while leading and keeping the SAs motivated in a fast paced and ever changing environment Partner closely with Sales, Marketing and Technical Teams (Professional Services, Product, Development, etc) to develop joint go-to-marke

Become a part of our caring community The Product Manager, Workflow Solutions is responsible for the strategy, roadmap, and performance of provider-facing workflow products delivered through EHR platforms. This role owns the Claims Status and Happy Together with Health Plans products, ensuring capabilities align to provider needs, enterprise priorities, and EHR partner opportunities. The Product Manager drives adoption, product growth, and business outcomes by identifying market opportunities, defining product direction, and partnering with technology, implementation, operations, and vendor teams to deliver scalable solutions. This role serves as the business owner for assigned products and is accountable for product vision, roadmap development, performance measurement, and ongoing product evolution. The Product Manager, Workflow Solutions leads the planning, development, and optimization of workflow-based capabilities delivered through Humana's EHR Channel. The role is responsible for defining product strategy, developing multi-year roadmaps, establishing success metrics, and prioritizing investments that create value for providers and enterprise stakeholders. The Product Manager collaborates closely with Product Owners, implementation teams, vendor partners, technology teams, and business stakeholders to ensure solutions are aligned with provider workflows and organizational priorities. The position evaluates market trends, customer feedback, vendor capabilities, and performance data to identify opportunities for growth and product enhancement. The role exercises significant independent judgment in balancing competing priorities, recommending investments, managing product performance, and driving achievement of business objectives. Key Responsibilities Own product strategy and roadmap for Claims Status, Happy Together with Health Pla

CSQ427R35 PLEASE NOTE : Due to federal contract requirements and client site access obligations, U.S. citizenship is required to access classified information. Location: Remote (US-based) with up to 30% Travel At Databricks, we are on a mission to empower our customers to solve the world's toughest data problems by utilizing the Databricks Data Intelligence Platform. As a Delivery Solutions Architect (DSA), you will play an important role during this journey. You will collaborate with our sales and field engineering teams to accelerate the adoption and growth of the Databricks Platform among our State, Local, and Education (SLED) customers. You will also help ensure customer success by increasing focus and technical accountability for our most complex customers who need guidance to accelerate usage of Databricks workloads they have already selected, helping them maximize the value they get from our platform and their return on investment. This is a hybrid technical and commercial role. It is commercial in the sense that you will drive growth in your assigned customers and use cases through leading your customers' stakeholders, building executive relationships, orchestrating other focused/specialized teams within Databricks, and creating and driving plans and strategies for Databricks colleagues to build upon. This is in parallel with being technical, with the expectation that you become the post-sale technical lead across all Databricks products. This requires you to utilize your skills and technical credibility to engage and communicate effectively with all levels of an organization. You will report directly to a DSA Manager within the Field Engineering organization. The impact you will have: Engage with Solutions Architects to understand the full use case demand plan for prioritized customers Lead the post-technical win technical account strategy and execution plan for the majority of Databricks use cases within our most strategic accounts Be the

CSQ427R325 PLEASE NOTE : Due to federal contract requirements and client site access obligations, U.S. citizenship is required to access classified information. Candidates must possess an active Top Secret Clearance and reside in the greater Huntsville, Alabama region. Location: Remote - Huntsville, Alabama - with up to 30% Travel At Databricks, we are on a mission to empower our customers to solve the world's toughest data problems by utilizing the Databricks Data Intelligence Platform. As a Delivery Solutions Architect (DSA), you will play an important role during this journey. You will collaborate with our sales and field engineering teams to accelerate the adoption and growth of the Databricks Platform in your customers. You will also help ensure customer success by increasing focus and technical accountability for our most complex customers who need guidance to accelerate usage of Databricks workloads they have already selected, helping them maximize the value they get from our platform and their return on investment. This is a hybrid technical and commercial role. It is commercial in the sense that you will drive growth in your assigned customers and use cases through leading your customers' stakeholders, building executive relationships, orchestrating other focused/specialized teams within Databricks, and creating and driving plans and strategies for Databricks colleagues to build upon. This is in parallel with being technical, with the expectation that you become the post-sale technical lead across all Databricks products. This requires you to utilize your skills and technical credibility to engage and communicate effectively with all levels of an organization. You will report directly to a DSA Manager within the Field Engineering organization. The impact you will have: Engage with Solutions Architects to understand the full use case demand plan for prioritized customers Lead the post-technical win technical account strategy and execu

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the Role Anthropic's Executive Briefing program brings senior leaders from our most strategic customers together with our spokespeople, product leaders, and researchers. As a Program Manager, Executive Briefings, you will run the program at one of our briefing centers and help build the global operating model that ensures an exceptional and consistent experience across the globe. You will be the main program lead for your location and own briefings end to end: qualification and intake, agenda design, speaker selection, and day-of execution. You will set the objectives and design for each agenda and develop it jointly with Sales. You will also be the local account teams' go-to partner on how to use a briefing to move their most important opportunities forward. You will manage the global workstream and set the standard every center follows, so customers get the same quality of briefing wherever they meet us. This is a highly cross-functional role. You will work with regional GTM leadership and the Office of the CCO on account selection and program strategy, with Product Marketing on content, with Solutions on technical deep-dives and demos, with Anthropic's executive bench on sponsorship and participation, and with Workplace, Security, and Revenue Operations on the experience and systems behind every briefing. You will be comfortable running every part of a briefing yourself and maintaining tight alignment with internal stakeholders. Key responsibilities Own the Executive Briefing program at your location: the local calendar, capacity planning, the request and intake process from Sales, and operating SLAs, applied against global c

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE Drive web experience strategy and program execution to optimize enterprise buyer engagement and conversion across Everpure.com. You will solve complex digital journey challenges, leveraging data and customer insights to shape roadmaps and align cross-functional marketing teams. You will turn business goals into scalable web experiences through collaborative program leadership and independent strategic judgment. WHAT YOU'LL DO Drive Web Strategy & Experience Roadmaps: Define and execute priority website experience roadmaps that align business goals, audience intent, SEO/AEO/GEO signals, and behavioral analytics into cohesive requirements. Lead Personalization & Growth Experimentation: Build and prioritize a data-backed experimentation backlog using web personalization to tailor messaging, CTAs, and content paths for high-intent enterprise audiences. Execute Cross-Channel Acquisition Partnerships: Collaborate closely with SEO, Paid Media, UX, Content, and Publishing teams to connect paid and organic acquisition campaigns with high-converting web journeys. Manage Web Program Delivery & Operations: Direct end-to-end web production, translating approved UX designs into detailed requirements, QA checks, and launch plans while upholding global standards for accessibility, privacy, and localization. Leverage MarTech & AI Solutions: Utilize web analytics platforms and generative AI tools to accelerat

About the Team OpenAI’s Sales team partners with advertisers to understand their businesses, develop meaningful advertising solutions, and drive long-term growth on the platform while maintaining strong standards for user trust and platform integrity. About the Role This role will focus on growing advertising revenue across the Financial Services vertical, including banks, credit card issuers, insurance providers, investment and wealth management firms, lending platforms, fintech companies, and adjacent financial services brands. You will own the full sales cycle—from prospecting through deal closure—and build strategic relationships with senior financial services decision-makers. You’ll help advertisers reach high-intent audiences, improve campaign performance, and develop long-term commercial partnerships that support their business goals. You will work closely with Account Managers and cross-functional partners to ensure successful advertiser outcomes after the sale, while maintaining primary ownership of revenue growth, commercial strategy, and Financial Services vertical expertise. In this role, you will: Prospect, qualify, and close new advertising opportunities across the Financial Services vertical. Own and achieve a defined revenue target across an assigned portfolio of financial services advertisers. Build relationships with senior advertising, marketing, digital acquisition, product, and business leaders. Develop account plans that connect advertiser goals—such as account openings, credit card applications, insurance quotes, qualified leads, app adoption, and customer retention—to measurable campaign outcomes. Identify opportunities across major financial services moments, including product launches, tax season, annual enrollment periods, and shifts in consumer financial needs. Structure and negotiate complex commercial agreements. Build clear, data-driven business cases that demonstrate advertiser ROI and long-term platform value. Partner with Account Ma

Role Overview We are seeking a Senior Manager, GTM Customer Recruiting to lead our customer-facing recruiting team across North America and EMEA. In this role, you will lead direct recruiters and regional team leaders, serve as a trusted talent advisor to senior executives, and ensure high-execution talent delivery across Customer Success, Solutions Consulting, Professional Services, and Technical Services. This role requires a commercially minded leader who operates with strategic vision and operational rigor. You will balance immediate hiring delivery with long-term talent strategy, build capability across your team, and partner with global stakeholders to deliver an integrated, global narrative for customer recruiting. Key Responsibilities Team Leadership and Operational Excellence Lead a high-performing regional team of recruiters in North America while providing leadership through a regional team leader in EMEA Build an environment of high accountability and ownership, coaching recruiters to solve complex problems, develop independent judgment, and present data-backed recommendations Drive operational consistency, pipeline health, and high execution standards across all supported technical and customer-facing business units Executive Partnership and Global Alignment Serve as the primary talent consultant to SVP and C-suite leaders across Customer Success, Solutions Consulting, Professional Services, and Technical Services Synthesize recruitment metrics, market trends, and talent pipelines into clear executive summaries and actionable hiring strategies Partner with regional talent leaders in APAC to maintain comprehensive global visibility and present a unified recruiting narrative to global executive stakeholders Strategic Talent Advisory and GTM Integration Transition recruiting from a transactional service model into a strategic talent partnership that elevates overall quality of hire and long-term organizational design Collaborate closely with GTM recruiting