Customer Solutions Strategy Lead Jobs

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Micron Technology, Inc. is seeking an Engineering Lead to supervise the Analytical Chemistry Lab within Boise Corporate Labs at our Technology Development and manufacturing site. The lab uses advanced instrumentation and analytical techniques to deliver chemistry and materials analysis for engineering, manufacturing, and Facilities customers. In this role, you will lead the team and set technical direction so the lab runs safely, accurately, on time, and within budget. You will also advance next-generation metrology, automation, data, and AI-enabled solutions. Responsibilities Lead, coach, and develop the lab team. Set clear objectives, manage performance, plan for succession, and build an inclusive, engaged culture. Promote a safety-first culture aligned with the Chemical Hygiene Plan, cleanroom, security, and quality requirements. Staff and run the lab so it delivers accurate, timely results, covering instrument maintenance, method development, data review, and LIMS records. Own metrology strategy, acquisition, and lifecycle planning for analytical technologies that support current and next-generation materials and devices. Drive operational excellence through automation, workflow optimization, cycle-time improvement, and budget management. Lead the integration of AI and agentic workflows to improve productivity, data analysis, and decision support, with strong attention to data quality, security, and human oversight. Serve as the main customer contact for complex analyses. P

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The Partner Marketing team extends Stripe’s marketing reach to customers and prospects by educating, engaging and enabling partners, globally, to build market awareness and generate demand for their Stripe solutions and services. We recruit prospective partners and support the on-boarding and growth of existing partners as they build, launch, market, and scale business through the Stripe Partner Ecosystem and the Stripe platform. We partner closely with our global partnerships, GTM partners, marketing, sales, and product teams and serve many different partner types. What you’ll do We’re looking for an experienced, strategic, and results-oriented marketing leader to own Stripe’s global partner marketing strategy for SaaS platform and AI partners. You’ll lead a global team, define the multi-year operating and investment model, build influential relationships with partner and Stripe leaders, and scale programs that drive partner-sourced and partner-attached pipeline, customer activation, and product adoption. This role requires setting a clear long-term direction while leading through others and using performance insights to focus the organization on its highest-impact opportunities. Responsibilities Set the multi-year vision and global strategy for SaaS platform and AI partner marketing, translating Stripe’s company, marketing, and partnerships priorities into an operating model, investment strategy, and measurable outcomes. Lead and develop a

CSQ427R35 PLEASE NOTE : Due to federal contract requirements and client site access obligations, U.S. citizenship is required to access classified information. At Databricks, we are on a mission to empower our customers to solve the world's toughest data problems by utilizing the Databricks Data Intelligence Platform. As a Delivery Solutions Architect (DSA), you will play an important role during this journey. You will collaborate with our sales and field engineering teams to accelerate the adoption and growth of the Databricks Platform among our State, Local, and Education (SLED) customers. You will also help ensure customer success by increasing focus and technical accountability for our most complex customers who need guidance to accelerate usage of Databricks workloads they have already selected, helping them maximize the value they get from our platform and their return on investment. This is a hybrid technical and commercial role. It is commercial in the sense that you will drive growth in your assigned customers and use cases through leading your customers' stakeholders, building executive relationships, orchestrating other focused/specialized teams within Databricks, and creating and driving plans and strategies for Databricks colleagues to build upon. This is in parallel with being technical, with the expectation that you become the post-sale technical lead across all Databricks products. This requires you to utilize your skills and technical credibility to engage and communicate effectively with all levels of an organization. You will report directly to a DSA Manager within the Field Engineering organization. The impact you will have: Engage with Solutions Architects to understand the full use case demand plan for prioritized customers Lead the post-technical win technical account strategy and execution plan for the majority of Databricks use cases within our most strategic accounts Be the accountable technical leader assigned to specific

At Scale, we develop reliable AI systems for the world's most important decisions. Some of our deepest partnerships are with US government agencies, where we're helping transform operations, accelerate decision advantage, and drive modernization that improves the lives of everyday Americans. Scale's US Public Sector GTM team is responsible for developing and executing the strategies that build trust and grow product adoption of transformative Scale's agentic AI solutions. This role sits at the intersection of product marketing, content production, and the GTM team’s growth strategy, and reports to Scale's Principal Product Marketing Manager for US Public Sector. We're looking for a Product Marketing Manager to drive the go-to-market messaging, product launches, and amplification programs for Scale's Agentic and Data solutions, targeting mission owners and Line of Business executives in U.S. federal civilian agencies. This role is strategic, hands-on, and creative: you will act as a bridge between Scale US Public Sector GTM, product, and marketing teams, turning complex, high-stakes AI projects into high-visibility success stories. Day to day, you will lead the product, customer, and brand awareness initiatives that help the team enter new Fedciv market segments and penetrate priority accounts. The ideal candidate pairs strong product marketing skills and storytelling instincts with the judgment and strategic mindset needed to own marketing for the federal civilian segment, shape the market, and build awareness and demand from the ground up. You will: Produce the Content That Tells Our Story: Create the case studies, one-pagers, solution briefs, thought leadership eBooks, web copy, and presentations that turn Scale's complex, technical work into clear, compelling narratives. Support Product & Customer Marketing: Develop and customize messaging, positioning, and collateral so they resonate with agency-specific missions and miss

Position Overview As a Solutions Engineer at Diligent, you will partner closely with Sales to help organizations understand how our platform can transform the way they identify and mitigate risk, perform audits, strengthen controls, and operationalize broader GRC programs. You’ll independently lead the SE workstream on small to mid-sized opportunities, while partnering with more senior Solutions Engineers on complex, multi-pillar deals, acting as a trusted partner to customer stakeholders and helping translate Risk & Audit and broader GRC challenges into clear, compelling solutions that drive business value. If you enjoy combining domain expertise, storytelling, solution design, and customer interaction and are looking to build your career in a commercial, customer-facing environment, this is a strong next step. Key Responsibilities Customer & Commercial Partnership Partner with Sales to lead the full pre-sales lifecycle for small to mid-sized opportunities, helping customers understand how Diligent solves real-world risk, audit, and control management challenges. Deliver independent, well-prepared, tailored software demonstrations that clearly articulate business value, while seeking coaching and feedback from senior team members for continuous improvement. Engage confidently with stakeholders across Internal Audit, Risk, Compliance, IT, Controls, and Governance teams, owning day-to-day customer conversations and escalating to senior SEs for high-risk or complex topics as needed. Translate customer pain points into clear solution narratives, including outcomes and success criteria, to support deal progression and closure. Own the technical win for small to mid-sized opportunities, and contribute to the technical strategy on larger, multi-stakeholder deals in partnership with senior SEs. Solution Design & Thought Leadership Design and present solu

Position Overview As a Solutions Engineer at Diligent, you will partner closely with Sales to help organizations understand how our platform can transform the way they identify and mitigate risk, perform audits, strengthen controls, and operationalize broader GRC programs. You’ll independently lead the SE workstream on small to mid-sized opportunities, while partnering with more senior Solutions Engineers on complex, multi-pillar deals, acting as a trusted partner to customer stakeholders and helping translate Risk & Audit and broader GRC challenges into clear, compelling solutions that drive business value. If you enjoy combining domain expertise, storytelling, solution design, and customer interaction and are looking to build your career in a commercial, customer-facing environment, this is a strong next step. Key Responsibilities Customer & Commercial Partnership Partner with Sales to lead the full pre-sales lifecycle for small to mid-sized opportunities, helping customers understand how Diligent solves real-world risk, audit, and control management challenges. Deliver independent, well-prepared, tailored software demonstrations that clearly articulate business value, while seeking coaching and feedback from senior team members for continuous improvement. Engage confidently with stakeholders across Internal Audit, Risk, Compliance, IT, Controls, and Governance teams, owning day-to-day customer conversations and escalating to senior SEs for high-risk or complex topics as needed. Translate customer pain points into clear solution narratives, including outcomes and success criteria, to support deal progression and closure. Own the technical win for small to mid-sized opportunities, and contribute to the technical strategy on larger, multi-stakeholder deals in partnership with senior SEs. Solution Design & Thought Leadership Design and present solu

CSQ427R325 PLEASE NOTE : Due to federal contract requirements and client site access obligations, U.S. citizenship is required to access classified information. Candidates must possess an active Top Secret Clearance and reside in the greater Huntsville, Alabama region. At Databricks, we are on a mission to empower our customers to solve the world's toughest data problems by utilizing the Databricks Data Intelligence Platform. As a Delivery Solutions Architect (DSA), you will play an important role during this journey. You will collaborate with our sales and field engineering teams to accelerate the adoption and growth of the Databricks Platform in your customers. You will also help ensure customer success by increasing focus and technical accountability for our most complex customers who need guidance to accelerate usage of Databricks workloads they have already selected, helping them maximize the value they get from our platform and their return on investment. This is a hybrid technical and commercial role. It is commercial in the sense that you will drive growth in your assigned customers and use cases through leading your customers' stakeholders, building executive relationships, orchestrating other focused/specialized teams within Databricks, and creating and driving plans and strategies for Databricks colleagues to build upon. This is in parallel with being technical, with the expectation that you become the post-sale technical lead across all Databricks products. This requires you to utilize your skills and technical credibility to engage and communicate effectively with all levels of an organization. You will report directly to a DSA Manager within the Field Engineering organization. The impact you will have: Engage with Solutions Architects to understand the full use case demand plan for prioritized customers Lead the post-technical win technical account strategy and execution plan for the majority of Databricks use cases within our most st

Location: Toronto, ON REQ ID - FEQ427R15 We are looking for pre-sales professionals who have a successful track record helping large enterprises become more data-driven. Working with the Enterprise Account Executive (AE), the Solutions Architect (SA) defines and directs the technical strategy for our largest and most important accounts, leading to more widespread use of our products and wider and deeper adoption of ML & AI. You will lean upon your background in value selling, technical account management and technical leadership to maximize success in these accounts. While you work with a team that includes hands-on resources who will build proofs of concept and demonstrate Databricks' products, you need to be technical and must understand the relevance and application of ML & AI within a range of use cases important to the target accounts in the greater region. The impact you will have: You work with multiple clients as the main technical voice for Databricks. You lead your customers on a transformational journey, helping them to evaluate and adopt Databricks as part of their strategy You implement the technical strategy in the account, in close understanding of the strategy. You build a movement of technical champions within the account. You align technical strategies around Databricks solutions. You work with your sales team and technical peers to drive business outcomes for our clients What we look for: 5+ years of customer-facing presales experience working in the FSI domain. Proficiency at establishing virtual teams, and leading them to ultimate success within the account. Experience working very large (> $1m ARR), global accounts. Form relationships with executives and influencers. Present a convincing point-of-view to important decision-makers that leads them down a path of success. Technical in big data, data science and cloud (Azure & AWS). An ability in data-driven business transformation, and driving change with data. Production prog

The Problem to solve Utility systems weren't built to connect seamlessly with a DER platform. CIS holds the customer record, while ADMS and Grid DERMS drive real-time grid decisions. Each system operates with its own data model, security posture, and review process. You will be the key leader who transforms that fragmentation into a coherent, streamlined integration strategy. The Role As the Lead Product Manager, you will own how EnergyHub connects and integrates with utility operational systems, ensuring we understand our mutual end-customers (CIS), manage distribution grid conditions (OT systems), and unlock automation opportunities that drive value. This is a focused mandate where you will own the utility-facing integration surface end to end. Over time, your team will leverage internal APIs built by core platform teams to solve the "last-mile" challenge, building a robust set of outward connectors and an ecosystem of software vendors and system integration partners. This role reports to a Director of Product and will collaborate with stakeholders across the company, including other product managers, engineers, data scientists, sales, solutions engineering, and client success. Why this role matters You are the technical face of EnergyHub inside utility control rooms and IT departments. Strong utility relationships depend on whether client technical teams trust and derive long-term value from our integrations. Sticky integrations drive both revenue growth and client retention. Your products will save time for customers, unlock new VPP use cases on the grid, improve renewal rates, and boost post-integration NPS scores. What you’ll do Own the product roadmap for utility system integrations across CIS, ADMS, and Grid DERMS, balancing multiple integration channels to optimize investment across each. Extend internal APIs outward into a polished, cohesive, and highly performant public API surface. Drive enrollment automation logic to seamlessly onboard customers and the

At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs. If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value. THE WORK: We’re looking for a senior product leader to shape the future of payments and financial applications on the XRP Ledger. In this role, you’ll own product strategy and execution across areas such as stablecoin payments, on-chain liquidity and foreign exchange, and emerging forms of programmable commerce. You’ll work at the intersection of blockchain infrastructure, financial markets, and real-world customer needs - turning new capabilities into products and experiences that can achieve meaningful adoption. This is a highly cross-functional role. You’ll work closely with engineering, business development, ecosystem partners, and customers to identify the most important problems to solve, develop a clear product strategy, and drive complex initiatives from concept through market adoption. WHAT YOU’LL DO: Own product strategy and roadmap for key payments and on-chain financial capabilities on the XRP Ledger Identify and prioritize opportunities where blockchain infrastructure can meaningfully improve how value is exchanged, converted, and settled Develop product-market fit hypotheses and validate them through customer discovery, market research, product data, and real-world usage Partner closely with Engineering to translate market and customer needs into scalable product and protocol capabilities Work with financial institutions, payment providers, liquidi

About the Team OpenAI is building the next generation of advertising for an AI-powered world. As AI changes how people discover information, explore possibilities, and make decisions, we believe this presents a huge opportunity for small and medium-sized businesses to connect with customers in new ways. The SMB Ads Marketing team is building this opportunity from the ground up. We define how businesses discover OpenAI’s advertising platform, become successful advertisers, and grow their investment over time. Working closely with Product, Ads Engineering, Data Science, and Sales, we combine customer insight, rigorous experimentation, and fast execution to turn early opportunities into scalable growth. About the Role We are looking for a Scaled Programs Lead to build and scale global programs that engage SMB-focused agencies and other partners helping small and medium-sized businesses grow. This is a zero-to-one opportunity to shape how these audiences discover, understand and adopt OpenAI’s advertising solutions. You will develop programs that build awareness, recruit participants, strengthen their capabilities and help them bring the advertising opportunity to their SMB customers. Your remit will span audience segmentation, recruitment campaigns, education, certification, incentives and co-marketing. You will design and launch new programs, validate their impact and scale the approaches that deliver meaningful results. Working across Marketing, Partnerships, Sales, Product and Operations, you will combine strategic judgment with hands-on execution. As the programs grow, you will build and lead a team to expand them globally. In This Role, You Will Set the global program strategy for SMB-focused agencies and scaled partners, defining priority audiences, growth goals, and investment choices. Build awareness and recruit qualified participants through campaigns and outreach that demonstrate the value of OpenAI’s advertising solutions. Segment agencies and partners by ca

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As the Manager of Public Sector Solutions Architects, you will lead a team of Solutions Architects serving public sector customers. This role sits at the intersection of technical strategy, customer outcomes, and team leadership. You will support high-impact public sector opportunities, guide technical pre-sales work from planning through monitoring, and help your team connect GitLab’s DevSecOps platform to each customer’s business and mission needs. In your first year, you will be expected to strengthen team execution, improve how the team works across functions, and coach Solutions Architects to deliver

Who We Are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About The Team The Platforms Solutions Architecture Team partners with our users to realize their full potential through the adoption of prescriptive solutions that drive their growth and success. We work with C-level executives, finance leaders, product design and engineering teams at global brands and platforms who are building financial services solutions with Stripe. Our SA team works closely with Account Executives, Professional Services, Customer Success Managers, Partners, Technical Account Managers and Product Teams to develop and execute on the account strategy for SaaS Platforms of all shapes (Vertical/Horizontal) and sizes (Velocity/Enterprise). We also work with the world's most innovative startups users to position our offerings and solutions for their use cases. At Stripe, managers grow teams and inspire them to do outstanding work. This leader must be a driver who loves building teams and growing businesses. This role requires great interpersonal skills to work cross functionally, as a trusted advisor to both our sales, partner and professional services teams, as well as, with our product development and marketing teams. As a manager/leader of Solution Architecture for our existing business, you will lead, build, and mentor a world class pre-sales engineering team to grow the existing user base through upsells, cross-sells, and cosells. You will drive collaboration from cross-functional teams to influence and unify stakeholders at all

CSQ127R179 Mission The Manager (Data & AI) for Technical Solutions Engineering will be responsible for leading and growing a regional team of Data & AI technical experts in India , focused on providing resiliency and smooth operation of customer production workloads. This leader will oversee support operations during APJ and EMEA business hours with close alignment with other global teams to ensure 24x7 support coverage through coordination with other regions. This team resolves complex and long-running data engineering use cases raised by Databricks customers to support the success of live use cases - which includes performance optimization, ensuring resiliency of production jobs, helping customers stabilize workloads on new products and features, and more. You will be able to understand the real-world business problems our customers are solving with data and are committed to helping them achieve reliability and performance of their systems to meet their goals. The impact you will have: Serve as the Tech Solutions Manager for an elite team of Data & AI specialists that can provide coverage of customers across EMEA & APJ business hours. Grow the technical expertise of the team to support successful adoption of new products and features of the Databricks platform for customer production workloads. Engage with top customers to understand how to support their business needs with their Data & AI strategy, in collaboration with field engineering and sales when required. Partner with internal product engineering teams to make Databricks products better and more supportable. Understand how to maintain high reliability of the Databricks platform to successfully achieve customer business goals. Competencies & Requirements Proven people leadership experience: at least 3+ years as a manager 10+ years in the IT industry, with a strong background in Software Engineering with specialization in Data Engineering, ideally with Big

About Supabase Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth. About the role This role owns the enterprise and AI segment of Supabase's AWS partnership -- driving adoption among larger, more complex enterprise accounts and AI-native companies building production workloads on Supabase. You'll anchor the enterprise motion around reference customers, build the case for enterprise innovation funding with AWS, and own the relationship with AWS enterprise account teams and Solutions Architects. This is a strategic, quota-adjacent role: you'll be responsible for building enterprise pipeline through AWS co-sell, deepening AWS's confidence in Supabase as an enterprise-ready platform, and supporting Competency and reference programs that unlock further AWS investment. What you'll do Own the AWS enterprise strategy Manage relationships with AWS enterprise account teams, Solutions Architects, and relevant service-line teams (e.g., Database Services) Drive co-sell pipeline for enterprise and AI-native accounts through ACE, working closely with AWS field teams Support AWS Competency designations and reference program management -- coordinating customer references, evidence collection, and renewal timelines Build and maintain enterprise reference narratives (anchor customer stories) used in AWS-facing business cases and exec conversations Represent the enterprise motion and funding discussions, providing pipeline data and account-level detail to support investment asks to AWS Partner with sales leadership to identify strategic enterprise accounts where AWS co-sell can accelerate deals Work with product and product marketing to keep the enterprise/AI product narrative current for AWS SAs and account teams Who you are 4-6+ years in partnerships, alliances, or enterprise b