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Customer Success Operations Specialist in Munich

135 active opportunities · Updated for October 2026

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Explore current customer success operations specialist jobs in Munich. Use filters to narrow by work mode, employment type, experience and date posted.

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Notion
📍 Munich• Full-time• €270K – €325K/yr
2mo ago

Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About the Role: The Solutions Consultant Manager is the person who makes our GTM motion real on the ground. As an in-region leader directly managing a team of Solutions Consultants, you'll own your team's full commercial output—new logo, expansion, and renewals—and be accountable for both the results and the quality of execution that produces them. This isn't a traditional pipeline-management role. The best SC Managers are coaches first: they know what a great first meeting looks like, can watch a live build and tell a rep exactly what to change, and build the operating rhythm and inspection cadence that makes consistent execution possible across the team. If you're a builder who loves developing people as much as winning deals—and you want to lead a regional team in a go-to-market model that's genuinely new—this is the role. This role will be based in Munich, Germany. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days. What You'll Achieve: Own the commercial

Celonis is the trusted platform to industrialize Enterprise AI. At our core is the Celonis Context Model — which combines process data, business knowledge, and intelligence into a living digital twin of the enterprise that AI can actually understand, turning AI's operational blind spots into operational clarity. World's leading companies trust Celonis and its global ecosystem of partners to make their AI agents, people, systems, and processes work together, achieving transformational outcomes. We believe there's a massive opportunity to unlock global productivity and sustainability by giving AI the context to understand how every business process really works. Join our mission to make processes work for people, companies, and the planet. Location: Madrid for an onboarding period of 2 years and a possible relocation to Munich after. Customer base will be in Germany/DACH area, involving travel to meet clients in person. Role Description As an Applied (AI) Value Engineer you are pushing the envelope in solving business-critical problems for our customers. You are part of our Value Engineering team and are the trusted advisor for customers working on the intersection of technology and business. You will be working with our most strategic customers, understanding their objectives and key challenges, and building Celonis solutions using the world’s leading Process Intelligence (PI) platform in combination with the largest AI and ML technology partners, such as Microsoft, OpenAI and Databricks. With Celonis’ Process Intelligence (PI) platform we feed operational context to AI so it understands our customers’ business and enables them to industrialize AI unlocking real ROI on AI deployments and at scale. There is no AI without PI. You will prototype these solutions, demonstrate their value to Executives and ensure successful implementation, adoption and value realization in order to increase the footprint of Celonis at those customers. Launch Your Enterprise Software Career

pythonsqlartificial intelligence
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W
2mo ago

JOIN OUR TEAM As a Head of Customisable Furniture , you’ll take ownership of building a brand-new category from the ground up, shaping its product strategy, assortment, and go-to-market approach within the Westwing Collection. You’ll combine strong product management skills and design judgement with commercial ownership to turn a greenfield opportunity into a scalable, profitable category, in line with Westwing’s sustainability standards, and own stakeholder management across the company to ensure a successful launch. This position is permanent and located in Munich . WHAT YOU'LL DO Own the end-to-end strategy for the customisable storage furniture category, from market opportunity and business case to assortment planning and launch Together with design and engineering, define the product vision and modular system architecture, balancing premium aesthetics, configurability, and manufacturability with cost targets In partnership with tech, support the customer-facing customisation experience (e.g. configurators, visual previews), ensuring complexity is simple to shop Build and lead a cross-functional process (interacting with design, engineering, product development, buying, marketing, tech, and retail) to bring the category to life Drive P&L responsibility for the category, setting pricing, margin, and growth targets and tracking performance post-launch in line with company guidelines Act as the internal and external face of the category, aligning stakeholders across design, commercial, marketing, and supply chain Continuously scan market trends, competitor offerings, and customer needs to evolve the category roadmap YOU COME WITH 8+ years of experience in product management, ideally with exposure to modular, customisable, or configurable physical products Proven track record of launching a new product category or business line from concept to market Understanding of modular product logic, configuration rules, component variation, and how BOM complexity translates i

supply chain
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JOIN OUR TEAM As a ( Senior) Product Manager , you will join our Technology team to drive the efficiency of Westwing's supply chain and fulfilment operations across Europe. Operating at the intersection of business and technology, you will partner with senior stakeholders to translate operational strategy into scalable systems across warehouse, order, and delivery management. Having recently completed a major migration of our order and warehouse management systems to modern SaaS platforms, we are now transitioning from initial stabilisation to building the next generation of scalable capabilities on top of that foundation. In this high-impact role, you will directly drive operational excellence and cost efficiency by shaping the systems that power our end-to-end processes, from initial sourcing to final customer delivery. This position is permanent and based in Munich . WHAT YOU'LL DO Partner with stakeholders across Sourcing, Logistics, Warehouse, and Operations to own the roadmap for our Supply Chain and Fulfilment systems, spanning both SaaS platforms and in-house tools Own and drive measurable business outcomes aligned with company OKRs and operational performance targets, translating operational needs into clear functional specifications and defining KPIs for data-led optimisation Coordinate the implementation of new and existing capabilities with our SaaS vendors and integration partners, driving delivery through to rollout Own the end-to-end product lifecycle for in-house operational tools, from prioritisation and delivery to continuous improvement, working closely with engineering, data, and design teams to ensure high-quality, scalable, and timely delivery Drive product discovery to identify automation and optimisation opportunities, leveraging AI and emerging technologies to innovate across the supply chain Make build-versus-buy decisions based on speed, scalability, and long-term impact, helping shape our evolving strategy across SaaS and in-house tooling

sqlaiExcel
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Celonis is the trusted platform to industrialize Enterprise AI. At our core is the Celonis Context Model — which combines process data, business knowledge, and intelligence into a living digital twin of the enterprise that AI can actually understand, turning AI's operational blind spots into operational clarity. World's leading companies trust Celonis and its global ecosystem of partners to make their AI agents, people, systems, and processes work together, achieving transformational outcomes. We believe there's a massive opportunity to unlock global productivity and sustainability by giving AI the context to understand how every business process really works. Join our mission to make processes work for people, companies, and the planet. Location: Madrid for an onboarding period of 2 years and a possible relocation to Munich after. Customer base will be in Germany/DACH area, involving travel to meet clients in person. Role Description As an (AI) Solution Consultant you are pushing the envelope in solving business-critical problems for our customers. You are part of our Value Engineering team and are the trusted advisor for customers working on the intersection of technology and business. You will be working with our most strategic customers, understanding their objectives and key challenges, and building Celonis solutions using the world’s leading Process Intelligence (PI) platform in combination with the largest AI and ML technology partners, such as Microsoft, OpenAI and Databricks. With Celonis’ Process Intelligence (PI) platform we feed operational context to AI so it understands our customers’ business and enables them to industrialize AI unlocking real ROI on AI deployments and at scale. There is no AI without PI. You will prototype these solutions, demonstrate their value to Executives and ensure successful implementation, adoption and value realization in order to increase the footprint of Celonis at those customers. Launch Your Enterprise Software Career -

pythonsqlartificial intelligence
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N
Notion
📍 Munich• Full-time• €179K – €200K/yr
4mo ago

Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About the Role Notion is building the connected workspace that teams everywhere use to think, plan, and ship — and our partner ecosystem is central to how we grow in the DACH market. As Regional Partner Manager for DACH, you'll own our partner relationships across the region, working closely with our Munich sales team to drive revenue through value-added resellers, hyperscaler ecosystems, and local services partners. This is a builder role for someone who thrives in a dynamic, high-growth environment. You'll be the architect of Notion's DACH partner motion — standing up programs, forging relationships, and converting partner activity into measurable pipeline. You'll operate across multiple partner types simultaneously and serve as the connective tissue between our ecosystem and our sales team. The ideal candidate brings a hunter's instinct to partnerships: proactive, commercially sharp, and energised by the challenge of building something meaningful in a market with real momentum. You'll work cross-functionally with sales, marketing, and regional leadership — and you'll be a visible face of Notion in the DACH partner community. What

ailogistics
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O
OpenAI
📍 Munich• Full-time• Remote
9mo ago

About the Team The AI Architect team partners with organizations to turn OpenAI's most capable models into meaningful, real-world impact. We work with customers across industries and digital-native businesses to identify where AI can create value, design secure and scalable solutions, and help those solutions move from early exploration into sustained production adoption. The team brings together technical strategy, customer partnership, and practical deployment expertise, working closely with Sales, Product, Engineering, Research, and specialist delivery teams. About the Role As an AI Architect, you will be the senior technical owner for a named portfolio of customers and the primary technical counterpart to their leadership teams. You will act as the “CTO of your book of business”, shaping each customer's AI strategy and guiding their journey from pre-sales discovery and solution evaluation through deployment, adoption, and measurable business impact. You will own the technical account plan across ChatGPT Enterprise, the OpenAI API, Codex, and other agentic AI solutions. In partnership with the Account Director, you will translate business priorities into a focused use-case portfolio, an actionable adoption roadmap, and a clear path to durable customer value and growth. The Account Director owns commercial strategy; you own the technical strategy, customer journey, and path to production value. You will remain accountable for the technical outcome while bringing in the right specialists across deployment, implementation, enablement, security, product, and partners to provide deeper expertise and execute work where needed. This role calls for strong industry fluency, sound architectural judgment, and the ability to move confidently between executive strategy and hands-on technical conversations. In this role, you will: Serve as the primary technical advisor and long-term technical relationship owner for a named portfolio of existing customers and pre-sales prospect

REMOTEjavascriptpythonartificial intelligence
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Celonis is the trusted platform to industrialize Enterprise AI. At our core is the Celonis Context Model — which combines process data, business knowledge, and intelligence into a living digital twin of the enterprise that AI can actually understand, turning AI's operational blind spots into operational clarity. World's leading companies trust Celonis and its global ecosystem of partners to make their AI agents, people, systems, and processes work together, achieving transformational outcomes. We believe there's a massive opportunity to unlock global productivity and sustainability by giving AI the context to understand how every business process really works. Join our mission to make processes work for people, companies, and the planet. The Team: You will join a high-performing sales team within the DACH sales organization, responsible for driving growth within large global enterprises from the Retail & CPG industry. Retail & CPG is one of our strategic industries, where we help global leaders optimize their end-to-end processes, increase operational efficiency through our Process Intelligence platform, and provide the contextual layer to industrialize Enterprise AI. The Role: Applying a value-driven consultative sales approach, you will create and cultivate strategic relationships to drive sales cycles from deep discovery to value realization. You will be responsible for a selected portfolio of strategic accounts from the Retail & CPG industry headquartered in Germany, generating new business opportunities with existing customers. Navigating complex organizations up to the C-suite, you will collaborate cross-functionally to understand your accounts’ needs and systematically drive the end-to-end sales cycle to a successful close. The Work you’ll do: Manage your accounts from an existing customer perspective , land-and-expand is the typical model Engage cross line-of-business at C-level and below Drive Celonis Process Intelligence sales motions across th

artificial intelligenceaifinance
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Strength in Trust OneTrust’s mission is to enable innovation through the responsible use of data and AI. We believe that ensuring data is trusted shouldn’t slow teams down—it should accelerate what’s possible. This led us to develop the first technology platform for responsible data use in 2016. Today, with AI representing the latest and most impactful expansion of data yet, OneTrust is once again redefining what responsible innovation looks like. OneTrust, the AI‑Ready Governance Platform™, unifies regulatory intelligence, automation, and connected governance workflows so businesses can continue to move at the speed of AI while ensuring good governance to prevent data misuse at scale. Trusted by thousands of organizations worldwide, OneTrust is shaping the future where trusted data becomes a transformative force for business and society. The Challenge Strategic Account Executives have a critical role and responsibility to deliver new client acquisition in zero-base accounts, while also ensuring successful relationships and revenue growth with existing customers. We invest heavily in our Sales Team through demand generation, methodology-driven sales philosophy, weekly sales trainings, customer-driven roadmaps, and a readily-available executive team to help close deals. Our Account Executives have a significant total contract value (TCV) opportunity with uncapped commission! Your Mission The Strategic Account Executive is responsible for consistently generating, qualifying, and executing opportunities that solve complex problems to support our customers within the DACH region in the pursuit of becoming more trusted organizations. Work effectively in a cross-functional manner with Business Development, Partner Channel, and Solutions Engineering to successfully land and expand key accounts Utilize two-sided discovery to build relationships, understand the customers’ needs an

aisalesforcerecruitment
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W
14 days ago

JOIN OUR TEAM As an Intern People Operations , you jump right into the heart of our People & Culture team, driving core HR operations and organisational workflows with end-to-end, hands-on execution while gaining exposure across the entire employee lifecycle. Working alongside your colleagues, you act as the welcoming primary point of contact for our team members across a wide range of HR queries. You shape moments that matter, optimize processes, and gain first-hand experience in modern HR operations. This position is limited to 6 months and based in Munich . WHAT YOU'LL DO Own tasks across the entire employee lifecycle, from preboarding to offboarding Resolve internal queries independently via our ticketing system with a prompt, service-oriented mindset Coordinate and facilitate day-one onboarding sessions to ensure a seamless experience for new joiners Issue official reference letters (Arbeitszeugnisse) autonomously and with great attention to detail Support employee benefits management and contribute to process optimizations using AI and automation tools YOU COME WITH Current or completed studies in Business Administration, Communications, or a related field, ideally with a focus on Human Resources Strong organizational skills paired with a structured and independent way of working Passion for interacting with people and a customer-centric mindset Proficiency in MS Office tools (e.g., Excel, PowerPoint), with experience in Personio being a plus Fluency in both English and German, written and spoken WHY WESTWING If you are looking for a place where ambition meets creativity, where ideas turn into impact fast, and where people are trusted to grow - you have found it. At Westwing, we’re building the Superbrand in Design with a team that’s shaping the future of beautiful home & living. Here is what you can look forward to: A high-performance culture built on trust, feedback and collaboration An inspiring, international environment that empowers you to think big, tak

aiExcelhuman resources
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Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. The Role The Territory Account Executive (TAE) is a key growth role within Everpure (formerly Pure Storage) Germany's Go-To-Market organisation. This position focuses on driving growth across all accounts not currently managed by an Account Executive, including the full install base, dormant accounts, and new inbound opportunities. TAEs are responsible for expanding Pure’s footprint, reigniting customer relationships, and capturing new business through a combination of direct engagement and partner collaboration. As a Territory Account Executive (TAE), you’ll play a pivotal role in bringing this vision to life - helping customers unlock the power of their data, modernise their infrastructure, and accelerate transformation. You’ll join our Commercial team in Germany , with the autonomy to own a dynamic territory, driving growth across a broad set of customers, from re-engaging dormant relationships to winning new logos. At Pure, you’ll join a culture built on curiosity, innovation, and integrity. We celebrate diverse perspectives, challenge convention, and empower our people to think big, take bold action, and make a measurable impact. This is your opportunity to grow your career with one of the most innovative technology companies in the world and to do work that truly changes how businesses use data to compete and win. What You'll Do Drive Account Growth & Pipeline: Execute sales activities to generate revenue,

aisalesforcesupply chain
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Celonis is the trusted platform to industrialize Enterprise AI. At our core is the Celonis Context Model — which combines process data, business knowledge, and intelligence into a living digital twin of the enterprise that AI can actually understand, turning AI's operational blind spots into operational clarity. World's leading companies trust Celonis and its global ecosystem of partners to make their AI agents, people, systems, and processes work together, achieving transformational outcomes. We believe there's a massive opportunity to unlock global productivity and sustainability by giving AI the context to understand how every business process really works. Join our mission to make processes work for people, companies, and the planet. The Team: You will be part of a team that owns the Process Query Engine which is an analytical database and our core product for process mining that enables our customers to interactively mine enterprise-sized data sets. In order to handle the strong growth of our customer base and their demands, we are continuously expanding our Engine domain and heavily invest in the performance and scalability of our engine. The Role: For the Core squad of our Process Query Engine team, we are looking for a Software Engineer with solid experience in system programming and the skills to build a highly parallelized and distributed database with modern C++ and Java. As part of a talented engineering team, you’ll develop and implement new concepts and algorithms for our Process Query Engine, take ownership of our solutions to increase reliability and performance, and drive initiatives to shape future innovations. The work you’ll do: Develop new concepts and algorithms for data management and query execution Challenge and benchmark our solutions using performance engineering principles Shape and contribute to our development and maintenance processes Communicate and coordinate with stakeholders and customers Take responsibility for the performance, sc

javalinuxartificial intelligence
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About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As an Applied AI Architect on the Partnerships team at Anthropic, you will be a Pre-Sales architect focused on cultivating technical relationships with our Global and Regional System Integrators (GSIs/RSIs), and our cloud partners (AWS and GCP). You will strengthen our relationships with key partners to accelerate indirect revenue, enable their AI practices, and execute on long-term GTM strategy. Responsibilities: Strategic Technical Partnership : Be a technical thought partner to the Anthropic GTM partnerships team, providing technical expertise to better understand the partner landscape, driving key strategic programs, and identifying opportunities to deepen partner technical capabilities. Embed with GSI and cloud partner technical teams to enable their AI practices, support troubleshooting, evangelize Anthropic in their developer communities, and serve as an escalation point for complex technical issues. Joint Solution Development: Collaborate with partners to identify high value industry-specific GenAI applications, develop joint solutions and codify reference architectures / best practices to accelerate time to deployment Customer Deal Support: Intervene directly to unblock strategic customer deals where partners are the primary delivery vehicle, providing deep technical expert

awsgcpmachine learning
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Celonis is the trusted platform to industrialize Enterprise AI. At our core is the Celonis Context Model — which combines process data, business knowledge, and intelligence into a living digital twin of the enterprise that AI can actually understand, turning AI's operational blind spots into operational clarity. World's leading companies trust Celonis and its global ecosystem of partners to make their AI agents, people, systems, and processes work together, achieving transformational outcomes. We believe there's a massive opportunity to unlock global productivity and sustainability by giving AI the context to understand how every business process really works. Join our mission to make processes work for people, companies, and the planet. The Role We are looking for a Senior Backend Software Engineer (Java) to join the Provisioning & Licensing team. This is a high-impact role that demands significant autonomy and ownership , driving the technical design and delivery of mission-critical systems. You will be responsible for our core provisioning pipeline. Additionally, you will apply your expertise and technical knowledge to support the development of our strategic Self-Managed Platform Solution for highly regulated environments. If you thrive on complexity, enjoy taking architectural contributions from design to production, and want to own systems that directly enable multi-million dollar market expansion, this is your next role. The Team: Provisioning & Licensing You will be part of the Provisioning & Licensing team , the vital "glue team" between our business functions and the core platform. The team owns the latency-sensitive internal APIs for automatically creating new tenants based on customer data, as well as our internal Feature & Configuration system ( like a car configurator, just for microservices! ). Your team is a central internal unit with many touchpoints across other engineering teams and business teams like Licensing Management. When it

javapostgresqldocker
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SLSQ427R383 Databricks operates at the leading edge of the unified data, analytics and AI space. Our customers turn to us to lead the accelerated innovation their businesses need to gain first‑mover advantage in today’s ultra‑competitive landscape. As we continue our rapid expansion across Central Europe, we are looking for a creative, execution‑oriented Named Core Account Executive to join the team in Germany and maximise the phenomenal market opportunity that exists for Databricks within the Retail vertical. Reporting to our Senior Director of Enterprise Sales, you will focus on building relationships and closing new business opportunities within two of Germany’s largest Retail companies. Leveraging your consultative sales experience in the Retail vertical, you will help shape the data and AI strategy, identify and progress high-value opportunities, and deliver tangible business outcomes. The impact you will have: p]:pt-0 [&>p]:mb-2 [&>p]:my-0"> You will take ownership of your accounts, define a clear strategy, and relentlessly drive it to exceed revenue and consumption goals. p]:pt-0 [&>p]:mb-2 [&>p]:my-0"> You will turn that strategy into action, executing with urgency and discipline to consistently overachieve your targets. p]:pt-0 [&>p]:mb-2 [&>p]:my-0"> You will build boardroom‑level relationships, becoming the trusted advisor on all things data and AI for senior stakeholders up to and including C‑level. p]:pt-0 [&>p]:mb-2 [&>p]:my-0"> You will uncover and shape new business, expanding use cases and driving deeper platform consumption across your account. p]:pt-0 [&>p]:mb-2 [&>p]:my-0"> You will orchestrate the full Databricks ecosystem, mobilising internal teams to maximise impact and customer value. p]:pt-0 [&>p]:mb-2 [&>p]:my-0"> You will demonstrate compelling value in every engagement, leading confident, insight‑led negotiations that take opportunities all the way to close. What we look for A proven record

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