Customer Success Operations Specialist in Munich

SLSQ427R945 As an Emerging Enterprise and Digital Natives Account Executive at Databricks, you come with relevant experience selling to Emerging Enterprise ($250 - $1B revenue) and Digital Native accounts across the DACH region. As a successful candidate you are a self-starter who understands the consumption sales process. You know how to sell innovation and value to existing customers, identify new use cases and grow consumption and can guide deals forward to compress decision cycles. You love understanding a product in-depth and are passionate about communicating its value to customers and partners. You will be offered huge potential for career progression with the pace of the team's growth. The impact you will have: Assess your territory and develop a successful execution strategy Drive quarter-on-quarter consumption growth in existing accounts Exceed activity and quarterly revenue targets Track all customer details including use case, purchase time frames, next steps, and forecasting in Salesforce Identify new use case opportunities and showcase value to existing customers Promote the value of the Databricks' Data Intelligence Platform Ensure 100% satisfaction among all customers Connect to your accounts ecosystem (stakeholders, influencers, partners, VC, PE, cloud providers etc) Drive both technical and business discussions, adapting the narrative to the audience (C level, middle management, practitioner…) and persona (IT, Data & AI, Finance, Operations, Marketing, Sales…) What we look for: Strong closing experience selling SaaS / Cloud or Big Data/AI solutions to customers across the DACH region (Digital Native experience is highly desirable) Solution and business-outcomes focused sales approach (Command of the Message, MEDDPIC, Challenger Sale) Ability to simply articulate intricate cloud & big data / AI technologies and their business value for the customer Experience exceeding sales targets/quotas Master’s Degree or relevant

JOIN OUR TEAM As a Junior Quality Manager you will work to ensure that our Westwing Collection products meet our high quality standards. You will proactively manage the overall product quality for our existing portfolio of products, taking feedback directly from touchpoints with our suppliers and customers. You will work closely with our Buying, Creative and Engineering teams, to solve problems, determine solutions and implement improvements that will enhance the product experience for our international customer base. This position is permanent and based in Munich . WHAT YOU'LL DO Analyse supplier and product performance data and trends to determine key focus areas for improving overall product quality Work in a cross-functional team to solve problems and implement improvements across our Westwing Collection portfolio, continuously enhancing the quality of our products Leverage AI-driven tools and automation to optimise quality tracking, data analysis, and reporting processes Enhance and refine existing quality standards, adapting them as required for new projects and aligning these with suppliers Build strong, trust based relationships with our suppliers across Asia and Europe, supporting them to improve quality and guiding them through the corrective action process to resolve problems Act as the key point of contact for customer, delivery, and design service teams for all product quality-related issues affecting your product categories YOU COME WITH A bachelors degree in Textile with focus on manufacturing / quality management or a finished apprenticeship within manufacturing Minimum 2-3 year of experience in a quality management role Strong problem-solving and analytical skills with the ability to manage multiple priorities and projects simultaneously Excellent communication and interpersonal skills, enabling effective collaboration with diverse stakeholders Ability to work independently and thrive in a team-oriented environment Fluency in English; German is a pl

JOIN OUR TEAM As a Senior Software Engineer , you will play a key role in shaping and evolving our order management and commerce platform with Fluent Commerce at its core. You will design and build workflows, integrations, and platform extensions that reliably power the journey of millions of customer orders. Working across Fluent Commerce, Java-based services, APIs, and our wider e-commerce ecosystem, you will take ownership of complex features end-to-end, from specification and architecture through to delivery, monitoring, and continuous improvement. Collaborating with Product and Engineering teams, you will combine strong technical judgment with a deep understanding of order management and distributed systems to build solutions that are scalable, resilient, and easy to evolve. Your curiosity for emerging technologies and AI-assisted development will help the team work smarter, ship faster, and continuously improve how we build and operate our commerce platform. This position is permanent and based in Munich . WHAT YOU'LL DO Design, build, and maintain solutions on the Fluent Commerce platform, taking end-to-end ownership from architecture to production release and maintenance Design and evolve Fluent Commerce workflows, rules, events, and orchestration logic supporting order management, fulfilment, and inventory processes Develop custom Fluent Commerce rules using the Rules SDK and Java, keeping business logic modular, testable, and maintainable Build and extend integrations between Fluent Commerce and our wider e-commerce landscape using GraphQL, REST APIs, webhooks, events, and other integration patterns Own the reliability and performance of order-management flows, handling failure scenarios, retries, idempotency, and observability Work closely with Product and Engineering teams to translate business requirements into technical designs, build AI-powered capabilities, and champion engineering quality through automated testing, code reviews, and documentation YO

JOIN OUR TEAM As a Business Development Manager - Special Sales , you will be part of our Special Sales Team and responsible for selected special sales initiatives and promotional activities across our Westwing Shop. In this role, you will play a key part in planning and executing some of our biggest commercial events, including the Westwing Birthday, January Sale, and Advent Calendar. This position is permanent and based in Munich . WHAT YOU'LL DO Own end-to-end execution of key commercial sales events on Westwing Shop to boost customer lifetime value and repeat purchases, using data and AI-supported insights Coordinate on-site promotional activities across product selection, pricing, merchandising, and communication to deliver a seamless customer experience Monitor, analyse, and report on promotional performance to evaluate event effectiveness and unlock optimisation opportunities Develop innovative concepts for future sales events by leveraging historical data, customer behaviour, industry trends, and competitor activity Collaborate closely with Merchandising, Supply Chain, Marketing, and Pricing teams to ensure a unified commercial approach Test new promotional formats and continuously improve processes for planning and executing sales activities YOU COME WITH 3+ years of professional experience with a proven track record, preferably in e-commerce, business development, or consulting Proven project management expertise, with the ability to multitask, lead cross-functional initiatives, and balance competing priorities end-to-end in a fast-paced environment A pragmatic, hands-on mindset, combining strategic problem-solving with a strong bias toward execution and measurable results Strong analytical abilities, with a track record of collecting, analysing, and translating complex datasets into actionable business insights (proficiency in Excel is a must; SQL or BI platforms are a plus) Excellent communication skills, with full fluency in written and spoken English a

About the team The Applied AI Engineering team works closely with frontier startups. We are trusted advisors to, and thought partners with, startups to ensure that OpenAI’s technology is deployed safely and effectively, whilst also partnering with engineering, research, and product to turn those insights into evaluation systems, product improvements, and better model behavior. This team sits at the intersection of customer reality and model quality. We combine hands-on technical depth with strong product judgment, helping translate complex, high-value use cases into clear signals that can improve both the customer experience and the underlying systems. About the Role As an Applied AI Engineer focused on Codex for startups, you will help developers and founders transform how they build and ship software. You’ll combine hands-on engineering, startup experience, and compelling technical communication to help teams turn the potential of AI coding tools into practical, effective workflows. Presentations and community engagement are central to this role. You will engage developers and founders through technical talks, live demos, workshops, and programmes across the startup ecosystem, alongside targeted work with individual customers. You’ll build reusable tools and resources that extend your impact, and bring insights from developers back to OpenAI’s Product, Research, and Engineering teams. This role is well suited to someone who enjoys both hands-on building and sharing what they learn with others. You should be as excited to lead a room of developers, deliver an engaging presentation, and build relationships across the startup community as you are to explore a technical problem in code—with a focus on sustained adoption and meaningful improvements in how startups work. In this role, you will: Partner with top startups to identify where Codex can have the greatest impact on how their teams build and ship software. Design and lead technical talks, live demos, workshops,

Celonis is the trusted platform to industrialize Enterprise AI. At our core is the Celonis Context Model — which combines process data, business knowledge, and intelligence into a living digital twin of the enterprise that AI can actually understand, turning AI's operational blind spots into operational clarity. World's leading companies trust Celonis and its global ecosystem of partners to make their AI agents, people, systems, and processes work together, achieving transformational outcomes. We believe there's a massive opportunity to unlock global productivity and sustainability by giving AI the context to understand how every business process really works. Join our mission to make processes work for people, companies, and the planet. The Team: The Engine Orchestration team builds and operates the distributed services that run, scale and balance the analytical query engines. We are the layer that turns a customer's model into something they and their AI agents can query interactively using our Process Query Language across enterprise-sized datasets. The team actively evolves our new premium query engine, collaborating with multiple other teams across time zones. New features, improved operationability, robust security, and allowing for scalable customer workloads are ours to design and ship. Our defining program right now is a multi-year migration of the query engine that has powered Celonis for years onto our new premium query engine. It is one of the largest and highest-leverage engineering efforts in the company. The Role: We are looking for a Senior Software Engineer to lead both the engineering that evolves the new premium query engine and the execution of milestones within the migration program that moves customer workloads onto it. This is not a lift and shift. The two query engines evolved with different focus areas and the new premium query engine serves different forward looking use cases, so the job is keeping customer workloads running seamlessly thro

CSQ427R260 At Databricks, we are on a mission to empower our customers to solve the world's toughest data and AI problems by utilizing the Databricks Data Intelligence Platform. As a Delivery Solutions Architect (DSA), you will partner with Sales, Solutions Architecture, and Field Engineering to accelerate adoption and growth of the Databricks platform. You will serve as a trusted technical advisor, helping customers design, implement, scale, and optimize data and AI solutions that deliver measurable business value. This is a technical and customer-facing role focused on architecture, technical strategy, and customer outcomes. You will influence technical execution across complex use cases, guide architectural decisions, and align Databricks, customer, and partner teams from technical win through production and adoption. The Impact You Will Have Define and influence technical execution strategies across complex use cases and multiple workstreams within strategic accounts Serve as a trusted technical advisor to customer technical leads and architects, leading architecture discussions and guiding technical decisions Design secure, governed, and scalable Databricks architectures while balancing performance, cost, reliability, and long-term needs Build and demonstrate working solutions, prototypes, and reusable technical assets that accelerate customer outcomes Anticipate platform maturity and scaling needs and establish best practices for security, governance, and operational excellence Drive adoption and consumption by influencing architecture, unblocking delivery, and connecting technical execution to business outcomes Partner across Databricks, customer, and implementation teams to align resources, manage risks, and accelerate delivery Mentor peers and contribute reusable technical guidance, frameworks, and enablement across the organization What We Look For 5+ years in solutions architecture, solutions engineering, technical consulting, professional services, data

JOIN OUR TEAM Als B2B Backoffice Advisor bist du Teil unseres wachsenden Geschäftskundenteams und trägst maßgeblich dazu bei, unseren Kunden ein reibungsloses After-Sales-Erlebnis zu bieten. Du betreust unsere B2B-Kunden, beantwortest Anfragen, koordinierst Bestellungen und stellst während des gesamten Prozesses einen exzellenten Service sicher. Darüber hinaus unterstützt du unsere Account Manager bei administrativen Aufgaben im Backoffice und wirkst aktiv an der Optimierung interner Abläufe mit. Diese Position bietet dir die Chance, deine Karriere im Bereich Customer Care und After Sales zu starten oder weiter auszubauen. Die Position ist unbefristet und der Arbeitsort ist München . WHAT YOU'LL DO Selbstständige Bearbeitung von schriftlichen und telefonischen Anfragen unserer Geschäftskunden entlang des gesamten Verkaufsprozesses und Unterstützung der Account Manager bei administrativen Aufgaben und im Tagesgeschäft Eigenverantwortliche Abwicklung von Bestellungen, Lieferungen, Reklamationen und Retouren in enger Zusammenarbeit mit internen Teams (Logistik, Vertrieb, Finanzen), um reibungslose Abläufe sicherzustellen Analyse und Aufbereitung von Kundenfeedback zur kontinuierlichen Verbesserung unseres Angebots und unserer Prozesse Mitarbeit an Projekten und Backoffice-Aufgaben mit einer ausgeprägten Hands-on-Mentalität und lösungsorientierten Denkweise sowie der gezielten Nutzung von KI und Automatisierung zur Prozessoptimierung Selbstständige und proaktive Koordination von Lieferungen zwischen B2B-Kunden, Account Managern sowie internen Logistik- und Fulfillment-Teams (Warehouse, WDS, Last Mile) zur Sicherstellung eines reibungslosen und termingerechten Ablaufs Identifikation von Optimierungspotenzialen in logistischen Prozessen sowie aktive Einbringung und Umsetzung von Verbesserungsvorschlägen in enger Zusammenarbeit mit relevanten Schnittstellen YOU COME WITH Erste Erfahrung im Customer Care oder in einer anderen serviceorientierten Rolle, idealerweise im B2B-U

About the Team Like every team at OpenAI, the Marketing team contributes directly to our mission of responsible and widespread AI adoption. The EMEA B2B Marketing team translates global priorities into regionally relevant programs that drive awareness, consideration, pipeline, adoption, and long-term customer trust. We partner closely with Sales and GTM, Product Marketing, Field and Executive Marketing, Content, Customer Marketing, Partner Marketing, Comms, Events, Marketing Operations, and regional leadership. DACH is one of OpenAI’s most important markets in EMEA. Our opportunity spans major enterprises and digital natives, ambitious startups, developers, partners, and a highly influential business community navigating the adoption of AI. About the Role As the B2B Marketing Manager for DACH, you will own the integrated B2B marketing strategy and execution for Germany, Austria, and Switzerland. You will be a close commercial partner to local Sales and GTM leadership, translating market insight, revenue priorities, target-account needs, and global launches into locally relevant programs that create pipeline, accelerate complex opportunities, deepen customer relationships, and grow adoption. You will carry clear pipeline goals and be accountable for Marketing’s measurable contribution to commercial outcomes in DACH. These goals will be established through the regional planning process and will evolve with the priorities and maturity of the market. You will be expected to understand the pipeline, make informed investment decisions, and demonstrate how marketing activity creates, influences, or accelerates revenue opportunities. This is a generalist role spanning field and executive marketing, demand generation, account-based programs, content, customer marketing, partnerships, events, and product launches. You will bring these channels together into a focused DACH B2B plan, drawing on specialist capabilities within the EMEA B2B Marketing team in London and global Mark

JOIN OUR TEAM As a (Senior) International B2B Account Manager , you will be responsible for developing our B2B sales strategy and driving growth in international markets. Your primary focus will be to acquire new clients through targeted sales initiatives. You will work closely with stakeholders across the organisation and contribute to building this exciting and fast-growing business area. This position is permanent and based in Germany (Munich or remote). WHAT YOU'LL DO Build and grow our B2B customer segment by establishing strong relationships with architects, interior designers, and project developers, and by positioning our products as a preferred choice in their client and project work Develop and grow existing accounts to reach our sales targets for the respective region Lead the full sales cycle independently, from prospecting and pitching to project close, using data and AI-supported tools to identify opportunities and optimise pipeline management Support the development of large-scale B2B projects and help establish internal processes to scale the architecture and design business Develop and implement retention and upselling initiatives for your region, while continuously monitoring and improving customer satisfaction Collaborate with senior leadership on key presentations and represent the company at professional events, conferences, and trade fairs YOU COME WITH 3+ years of working experience with a strong track record in business development and account management in the B2B furniture, home and living, or design industry Experience working in a fast-paced environment, handling multiple priorities with precision and speed The ability to structure and manage complex, cross-functional projects involving multiple stakeholders at various levels An established network within the European design community An entrepreneurial mindset and hands-on mentality to grow revenue while ensuring high customer satisfaction Excellent verbal and written communication skill

Celonis is the trusted platform to industrialize Enterprise AI. At our core is the Celonis Context Model — which combines process data, business knowledge, and intelligence into a living digital twin of the enterprise that AI can actually understand, turning AI's operational blind spots into operational clarity. World's leading companies trust Celonis and its global ecosystem of partners to make their AI agents, people, systems, and processes work together, achieving transformational outcomes. We believe there's a massive opportunity to unlock global productivity and sustainability by giving AI the context to understand how every business process really works. Join our mission to make processes work for people, companies, and the planet. The Team: The Celonis Business Apps Supply Chain team is an innovative group of product and technology enthusiasts focused on creating and deploying next-generation solutions in the Supply Chain domain. We are transforming how enterprise solutions are built driven by our customers' business critical problems. Our team strikes an ideal balance between deep technical execution (including advanced data engineering and AI tooling) and a sharp customer focus to create highly impactful products that accelerate value realization across our customer base. The Role: You will gain experience in the Supply Chain and related processes and act as the interface between customers, our Go-To-Market and our Product & Engineering teams, shaping the future of Celonis’ product offering in this domain. Take this chance to rethink the way companies run their Supply Chain processes, with a specific focus on Procurement and help our customers to accelerate their value realization with Celonis. As an Application Product Manager for Procurement, you will operate at the intersection of customer-facing solution engineering and core product innovation to architect and deploy cutting-edge enterprise AI solutions. In this hybrid role, you will partner directl

Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. Who We Are This role sits on the EMEA Leadership Team and reports to the General Manager, EMEA. What You’ll Achieve Own the GTM strategy, operating rhythm, and growth plan for Germany, with accountability for overall regional revenue outcomes across Sales Assist and Self Serve contribution. Lead as a second-line manager: hire, coach, and develop frontline leaders and IC teams across Business Development, Solutions Consulting, Outcomes Architecture, Forward Deployed Architecture/Engineering, and supporting GTM functions. Scale a country-first GTM motion that brings Notion closer to German customers through local executive engagement, market nuance, and faster field-level decision-making. Accelerate the land engine by opening the right front doors, growing professional workspaces, increasing net-new and upgrade opportunities, and connecting self-serve signals to sales-assisted motion. Win lighthouse customers and turn them into market momentum by making them wildly successful, telling their story locally, and using those wins to influence peer companies across Germany. Embed Notion’s AI-era GTM model across the team, including agent-en

Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. Who We Are: This role sits on the EMEA Leadership Team and reports to the General Manager, EMEA. What You'll Achieve: Own the GTM strategy, operating rhythm, and growth plan for Germany, with accountability for overall regional revenue outcomes across Sales Assist and Self Serve contribution. Lead as a second-line manager: hire, coach, and develop frontline leaders and IC teams across Business Development, Solutions Consulting, Outcomes Architecture, Forward Deployed Architecture/Engineering, and supporting GTM functions. Scale a country-first GTM motion that brings Notion closer to German customers through local executive engagement, market nuance, and faster field-level decision-making. Accelerate the land engine by opening the right front doors, growing professional workspaces, increasing net-new and upgrade opportunities, and connecting self-serve signals to sales-assisted motion. Win lighthouse customers and turn them into market momentum by making them wildly successful, telling their story locally, and using those wins to influence peer companies across Germany. Embed Notion’s AI-era GTM model across the team, including agent-

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. As a member of the Applied AI team at Anthropic, you will be a Forward Deployed Engineer (FDE) who embeds directly with our most strategic customers to drive transformational AI adoption. You will collaborate closely with customer teams to ship advanced AI applications that solve real world business problems. Our FDEs engage with customers to accelerate the adoption of existing products and create new applications built on our models. Working closely with our Post-Sales, Product, and Engineering teams, you'll combine engineering expertise, an understanding of frontier AI applications, and customer-facing skills to understand customer workflows and develop innovative solutions that address complex business challenges while maintaining our high standards for safety and reliability. You will sit at the frontier of enterprise AI deployments and serve as one of our founding FDEs who helps to shape our forward-deployed motion. We expect our FDEs to operate autonomously, thrive under ambiguity, and represent Anthropic at the highest level in customer environments. This is a significant responsibility: you’ll play a key role in championing our mission in the enterprise. Responsibilities Work within customer systems to build production applications with Claude models, ensuring that these products meet customer requirements. Deliver technical artifacts for customers like MCP servers, sub-agents, and agent skills that will be used in production workflows. Provide white glove deployment support for Anthropic products in enterprise environments. Identify and codify repeatable deployment patterns and contribute insights back to our Product and Engi

JOIN OUR TEAM As a Junior Quality Manager you will work to ensure that our Westwing Collection products meet our high quality standards. You will proactively manage the overall product quality for our existing portfolio of products, taking feedback directly from touchpoints with our suppliers and customers. You will work closely with our Buying, Creative and Engineering teams, to solve problems, determine solutions and implement improvements that will enhance the product experience for our international customer base. This position is permanent and based in Munich . WHAT YOU'LL DO Analyse supplier and product performance data and trends to determine key focus areas for improving overall product quality Work in a cross-functional team to solve problems and implement improvements across our Westwing Collection portfolio, continuously enhancing the quality of our products Leverage AI-driven tools and automation to optimise quality tracking, data analysis, and reporting processes Enhance and refine existing quality standards, adapting them as required for new projects and aligning these with suppliers Build strong, trust based relationships with our suppliers across Asia and Europe, supporting them to improve quality and guiding them through the corrective action process to resolve problems Act as the key point of contact for customer, delivery, and design service teams for all product quality-related issues affecting your product categories YOU COME WITH A bachelors degree in engineering with focus on manufacturing / quality management or a finished apprenticeship within manufacturing, furniture craftsmanship or upholstery 1+ years of experience in a quality management role or working as a furniture craftsman Strong problem-solving and analytical skills with the ability to manage multiple priorities and projects simultaneously Excellent communication and interpersonal skills, enabling effective collaboration with diverse stakeholders Ability to work independently and t