Customer Success Performance Insights Analyst Jobs

About the opportunity As a Senior CRM Specialist (Engagement & Retention), you’ll own the customer journey from month two onwards. You’ll play a pivotal role in keeping our millions of users active, engaged, and thriving within the N26 ecosystem. This is a true 50/50 hybrid role: you will split your focus between driving high-level lifecycle strategy and rolling up your sleeves to execute campaigns natively. You'll join our high-performing CRM team in Berlin to solve our most critical retention and reactivation puzzles. In this role you will: Operational Excellence (50%) Execute multi-channel CRM campaigns, employing a holistic approach to engage effectively with our customer base. Collaborate closely with cross-functional teams and stakeholders to ensure the seamless delivery of complex campaigns, leveraging your operational expertise. Champion adherence to established processes, both within your role and among stakeholders, to maximise campaign efficiency and operational excellence. Conceptualise, set up, and maintain automated communication workflows that support the achievement of CRM key performance indicators. Analytic mastery Collaborate with data analytics and data engineers to ensure a data driven approach to your work. Utilise A/B testing methodologies to optimise campaign performance, leveraging your technical and analytic proficiency. Own and report on the development of your KPI’s. Strategic Leadership (50%) Collaborate closely with the CRM team and seasoned CRM managers to conceptualise and plan new strategic campaigns that align with the company's overarching goals. Lead the implementation of these strategic initiatives, leveraging your strategic insights and operational expertise to drive success. Apply data-driven insights and your understanding of customer segments to ensure targeted messaging and the achievement of strategic objectives. What you'll need to be successful: Bachelor's degree in Marketing, Business, or a related field

Title: Sr. Manager/DGM - User Investing Growth (Intraday IPO) About Us: Paytm is India's leading digital payments and financial services company. Our platform offers a wide range of payment solutions to consumers and merchants, including utility payments, money transfers, and Paytm Payment Instruments (PPI) such as Paytm Wallet, Paytm UPI, and Paytm Payments Bank Net-Banking. We also provide merchant services, advertising, and a Mini app store. With a focus on growth and engagement, we leverage data science to drive sustainable success. We offer credit services sourced from financial partners to further support merchants. About the Role: We are looking for a growth-oriented and data-driven professional to drive user acquisition, activation, and retention for Intraday Trading and IPO businesses at Paytm Money. The role requires strong analytical thinking, campaign management capabilities, and collaboration across product, marketing, and analytics teams to improve user engagement and business growth. Responsibilities: Drive user acquisition, activation, and retention for Intraday Trading and IPO products. Analyze user behavior, trading patterns, and conversion funnels to identify growth opportunities and optimize user journeys. Design and execute growth campaigns across multiple channels including app, email, SMS, and push notifications. Collaborate with product, marketing, analytics, and business teams to improve user engagement and conversion metrics. Monitor key business metrics such as MTU, trading volume, IPO applications, activation rates, and conversion funnels. Conduct A/B testing and experimentation to improve campaign performance and user outcomes. Partner with the data team to build dashboards, reports, and tracking mechanisms for business monitoring. Identify market trends, customer insights, and competitive intelligence to support business growth strategies. Prepare periodic business reviews and performance summaries for leadership stakeholders. Exp

About Inspira Education Inspira Education Group is one of the fastest-growing edtech startups in the US. We started with a simple mission to democratize access to high-quality coaching so that every student in the world has an equal opportunity to access the best opportunities. As the world’s leading network of top admissions coaches in medical, legal, business, and college studies, we’re building software and services in one place—disrupting long-entrenched application processes with products and experiences that strive to provide an equal platform for candidates from diverse backgrounds worldwide. As one of the fastest-growing edtech firms in the world, we are backed by some of the leading venture capital firms and investors in the world, including Zeev Ventures, Quiet Capital, Craft Ventures and Jeff Fluhr (Founder of Stubhub). About the Role We’re looking for someone with strong sales instincts, analytical depth, and a builder mindset to help us grow revenue and improve how we sell. You’ll work directly with our CEO and Co-Founder and partner with Sales, Marketing, and Operations to identify opportunities, develop solutions, and put them into practice. Your work will span sales funnel optimization, customer and competitive insights, pricing and packaging, and building AI-powered tools that make our sales team more effective. You’ll personally analyze data, listen to customer conversations, build workflows and tools, and run experiments. Success means delivering measurable improvements in conversion, revenue per consultation, and sales productivity. What You'll Do Revenue strategy and sales performance Analyze the full customer journey—from lead acquisition and consultation booking through enrollment—to identify where we lose opportunities and how to improve. Turn funnel data, sales conversations, and lost-deal patterns into specific actions around qualification, recommendations, follow-up, and closing. Build reporting that helps the team understand c

About Inspira Education Inspira Education Group is one of the fastest-growing edtech startups in the US. We started with a simple mission to democratize access to high-quality coaching so that every student in the world has an equal opportunity to access the best opportunities. As the world’s leading network of top admissions coaches in medical, legal, business, and college studies, we’re building software and services in one place—disrupting long-entrenched application processes with products and experiences that strive to provide an equal platform for candidates from diverse backgrounds worldwide. As one of the fastest-growing edtech firms in the world, we are backed by some of the leading venture capital firms and investors in the world, including Zeev Ventures, Quiet Capital, Craft Ventures and Jeff Fluhr (Founder of Stubhub). About the Role We’re looking for someone with strong sales instincts, analytical depth, and a builder mindset to help us grow revenue and improve how we sell. You’ll work directly with our CEO and Co-Founder and partner with Sales, Marketing, and Operations to identify opportunities, develop solutions, and put them into practice. Your work will span sales funnel optimization, customer and competitive insights, pricing and packaging, and building AI-powered tools that make our sales team more effective. You’ll personally analyze data, listen to customer conversations, build workflows and tools, and run experiments. Success means delivering measurable improvements in conversion, revenue per consultation, and sales productivity. What You'll Do Revenue strategy and sales performance Analyze the full customer journey—from lead acquisition and consultation booking through enrollment—to identify where we lose opportunities and how to improve. Turn funnel data, sales conversations, and lost-deal patterns into specific actions around qualification, recommendations, follow-up, and closing. Build reporting that helps the team understand c

About Inspira Education Inspira Education Group is one of the fastest-growing edtech startups in the US. We started with a simple mission to democratize access to high-quality coaching so that every student in the world has an equal opportunity to access the best opportunities. As the world’s leading network of top admissions coaches in medical, legal, business, and college studies, we’re building software and services in one place—disrupting long-entrenched application processes with products and experiences that strive to provide an equal platform for candidates from diverse backgrounds worldwide. As one of the fastest-growing edtech firms in the world, we are backed by some of the leading venture capital firms and investors in the world, including Zeev Ventures, Quiet Capital, Craft Ventures and Jeff Fluhr (Founder of Stubhub). About the Role We’re looking for someone with strong sales instincts, analytical depth, and a builder mindset to help us grow revenue and improve how we sell. You’ll work directly with our CEO and Co-Founder and partner with Sales, Marketing, and Operations to identify opportunities, develop solutions, and put them into practice. Your work will span sales funnel optimization, customer and competitive insights, pricing and packaging, and building AI-powered tools that make our sales team more effective. You’ll personally analyze data, listen to customer conversations, build workflows and tools, and run experiments. Success means delivering measurable improvements in conversion, revenue per consultation, and sales productivity. What You'll Do Revenue strategy and sales performance Analyze the full customer journey—from lead acquisition and consultation booking through enrollment—to identify where we lose opportunities and how to improve. Turn funnel data, sales conversations, and lost-deal patterns into specific actions around qualification, recommendations, follow-up, and closing. Build reporting that helps the team understand c

About Inspira Education Inspira Education Group is one of the fastest-growing edtech startups in the US. We started with a simple mission to democratize access to high-quality coaching so that every student in the world has an equal opportunity to access the best opportunities. As the world’s leading network of top admissions coaches in medical, legal, business, and college studies, we’re building software and services in one place—disrupting long-entrenched application processes with products and experiences that strive to provide an equal platform for candidates from diverse backgrounds worldwide. As one of the fastest-growing edtech firms in the world, we are backed by some of the leading venture capital firms and investors in the world, including Zeev Ventures, Quiet Capital, Craft Ventures and Jeff Fluhr (Founder of Stubhub). About the Role We’re looking for someone with strong sales instincts, analytical depth, and a builder mindset to help us grow revenue and improve how we sell. You’ll work directly with our CEO and Co-Founder and partner with Sales, Marketing, and Operations to identify opportunities, develop solutions, and put them into practice. Your work will span sales funnel optimization, customer and competitive insights, pricing and packaging, and building AI-powered tools that make our sales team more effective. You’ll personally analyze data, listen to customer conversations, build workflows and tools, and run experiments. Success means delivering measurable improvements in conversion, revenue per consultation, and sales productivity. What You'll Do Revenue strategy and sales performance Analyze the full customer journey—from lead acquisition and consultation booking through enrollment—to identify where we lose opportunities and how to improve. Turn funnel data, sales conversations, and lost-deal patterns into specific actions around qualification, recommendations, follow-up, and closing. Build reporting that helps the team understand c

About Inspira Education Inspira Education Group is one of the fastest-growing edtech startups in the US. We started with a simple mission to democratize access to high-quality coaching so that every student in the world has an equal opportunity to access the best opportunities. As the world’s leading network of top admissions coaches in medical, legal, business, and college studies, we’re building software and services in one place—disrupting long-entrenched application processes with products and experiences that strive to provide an equal platform for candidates from diverse backgrounds worldwide. As one of the fastest-growing edtech firms in the world, we are backed by some of the leading venture capital firms and investors in the world, including Zeev Ventures, Quiet Capital, Craft Ventures and Jeff Fluhr (Founder of Stubhub). About the Role We’re looking for someone with strong sales instincts, analytical depth, and a builder mindset to help us grow revenue and improve how we sell. You’ll work directly with our CEO and Co-Founder and partner with Sales, Marketing, and Operations to identify opportunities, develop solutions, and put them into practice. Your work will span sales funnel optimization, customer and competitive insights, pricing and packaging, and building AI-powered tools that make our sales team more effective. You’ll personally analyze data, listen to customer conversations, build workflows and tools, and run experiments. Success means delivering measurable improvements in conversion, revenue per consultation, and sales productivity. What You'll Do Revenue strategy and sales performance Analyze the full customer journey—from lead acquisition and consultation booking through enrollment—to identify where we lose opportunities and how to improve. Turn funnel data, sales conversations, and lost-deal patterns into specific actions around qualification, recommendations, follow-up, and closing. Build reporting that helps the team understand c

ezCater is the #1 food tech platform for workplaces in the US. The company makes it easy for any organization to manage its food needs and order from over 125,000 restaurants nationwide. For workplaces, ezCater provides flexible and scalable solutions for everything from employee meal programs to one-off meetings, all backed by 24/7 service and business-grade reliability. For restaurant partners, ezCater helps grow their business by bringing them new high-value customers and large orders. We’re looking for a Sr. Restaurant Business Partner to join our team! This person will play a pivotal role in building trusted and deeply strategic partnerships with ezCater’s enterprise restaurant partners, building shared growth goals for each partner that are grounded in exceptional operational performance, a streamlined offering, and optimized exposure. In this role, you will bring the ezCater opportunity to life for our partners, navigating and translating their needs, capabilities, and strategic priorities to deliver mutual success. What You'll Do: Strategic Partnership & Relationship Management Establish rapport and build trust with contacts at all levels within a portfolio of ezCater’s enterprise restaurant partners. Understand and translate each partner’s unique business to the ezCater opportunity, creating and implementing strategies for exceptional customer experiences and shared growth. Proactively assess, validate, and optimize partner performance on an ongoing basis - your relationships will be strong enough to support joint problem solving. Translate strategic priorities into clear, actionable direction for stakeholders from C-level decision makers to individual store managers, building alignment and accountability throughout the partner organization. Analytics, Insights & Operational Expertise Lead as a subject matter expert on partner-facing and internal operational metrics, as well as partner-specific nuances that may impact metrics (e.g., integrations, co

About the Team OpenAI is building the next generation of advertising for an AI-powered world. As AI changes how people discover information, explore possibilities, and make decisions, we believe this presents a huge opportunity for small and medium-sized businesses to connect with customers in new ways. The SMB Ads Marketing team is building this opportunity from the ground up. We define how businesses discover OpenAI’s advertising platform, become successful advertisers, and grow their investment over time. Working closely with Product, Ads Engineering, Data Science, and Sales, we combine customer insight, rigorous experimentation, and fast execution to turn early opportunities into scalable growth. About the Role We are seeking a Lifecycle Marketing Manager to build, own, and lead lifecycle programs for SMB advertisers at OpenAI. This is a zero-to-one opportunity to establish the strategy and programs that guide businesses from initial interest and their first campaign to sustained success and growth. You will set the lifecycle strategy, own the program roadmap and performance goals, and lead delivery from customer insight and journey design through launch, measurement, and iteration. Combining behavioral insights, experimentation, and personalized engagement across email, product experiences, education, and other channels, you will build programs that scale with the business. Success requires independent judgment, analytical depth, cross-functional leadership, and hands-on execution. In This Role, You Will Own the lifecycle program portfolio across prospect conversion, activation, retention, repeat spend, reactivation, and expansion. Map advertiser journeys using cohort analysis, product behavior, campaign performance, and customer feedback to identify high-impact growth opportunities. Build segmented, triggered journeys that connect advertiser needs, intent, readiness, and behavior to relevant messages and next steps. Lead prospect nurture and email acquisition

DeepIntent is the leading healthcare marketing platform, purpose-built to help marketers plan, activate, and optimize data-driven campaigns with speed and precision. Trusted by the world’s top healthcare brands and their agencies, DeepIntent uniquely unites media, identity, and real-world clinical data to power privacy-safe, omnichannel marketing across every screen. Backed by patented technology and proven outcomes, DeepIntent’s platform delivers measurable audience quality and script lift at scale. Learn more at www.deepintent.com . What You’ll Do: The Senior Director, Enterprise Sales will be responsible for cultivating high-value partnerships with pharmaceutical companies by integrating DeepIntent’s technology, data, and audience solutions into their commercial operations, marketing technology stacks, and customer engagement strategies. The Sr Director, Enterprise Sales has a deep understanding of how pharmaceutical companies leverage data, technology, and media to drive commercial success and a strong track record of developing JBPs that increase long-term revenue and integration depth. This role will work cross-functionally within pharmaceutical organizations, engaging with key teams responsible for: Marketing and Commercial Strategy – Driving digital transformation, omnichannel marketing execution, and audience engagement to optimize HCP and patient outreach. Sales and Commercial Operations – Overseeing field force effectiveness, sales enablement, and data-driven decision-making to improve brand performance and customer engagement. Data & Information Management – Managing commercial and real-world data strategy, including customer insights, identity resolution, and integration of external data sources into pharma’s analytics ecosystem. Customer Experience and Digital Intelligence – Optimizing the use of technology to create personalized, data-driven experiences that enhance engagement with healthcare professionals and patients. Technology and Innovation –

About Appspace: At Appspace, we’re passionate about creating better work experiences for people everywhere, and we’re looking for people that feel the same way. Our global office locations and flexible work culture help you work wherever and however you’re at your best. Plus, we take the time to help you enjoy your work, build lasting connections, and grow your role. Join the Appspace team and be a part of a culture that’s helping people everywhere love where they work. Your Role as a Revenue Operations Manager: The Revenue Operations Manager is a critical role responsible for building, scaling, and optimizing the operational engine that powers Appspace's go-to-market (GTM) organization. Reporting directly to the Chief Sales Officer, this leader will partner closely with Sales, Marketing, Customer Success, and Finance to drive revenue predictability, operational excellence, and strategic alignment across the full customer lifecycle. This is a high-impact, highly visible role for an operator who thrives at the intersection of strategy, data, process, and technology — and who can translate analytical insight into actionable outcomes. A Day in the Life of a Revenue Operations Manager: GTM Strategy & Revenue Planning Own the annual and quarterly revenue planning process, including quota setting, territory design, and headcount modeling in partnership with Sales leadership and Finance. Develop and maintain a single source of truth for GTM performance, pipeline health, and revenue forecasting. Drive the Appspace GTM operating cadence — including QBRs, pipeline reviews, and forecast calls — ensuring rigor, consistency, and accountability. Sales Operations Lead and develop a high-performing Revenue Operations team spanning sales ops, marketing ops, CS ops, and data/analytics. Design and enforce consistent sales processes, methodologies, and rules of engagement across all GTM segments (SMB, Mid-Market, Enterprise). Identify and remove operational friction across the sale

Datadog Real User Monitoring (RUM) provides deep insight into frontend applications’ availability and performance. With Datadog RUM, customers monitor the health of their user experiences in real time and across all types of devices and frameworks: web, mobile, smartTVs, etc. Their frontend issues are correlated with backend telemetry (traces, logs, infrastructure metrics, database queries, etc.), their synthetic tests, and business data in a single place to quickly identify and troubleshoot issues across their stack. As a Product Manager for RUM, you will build solutions that help customers onboard to RUM and expand usage in the most efficient and scalable way, ensure experience consistency throughout the product, build intelligence based on availability and performance data, and work closely with enterprise customers to make sure their needs are met. As part of the team for this fast growing product, you will participate in the vision, strategy, and execution, driving the development and evolution of our RUM offering. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Identify customers' needs and business opportunities through quantitative data analysis and qualitative customer interviews. Translate needs and opportunities into business cases, features, product requirements, and roadmaps. Collaborate closely with cross-functional teams including engineering, design, data science, and product. Collaborate with marketing, customer success, and technical writing teams to deliver new features and services that are easy to use and understand. Communicate feature releases to internal and external users for efficient go-to-market and product discovery. Who You Are: At least 3+ years of Product Management experience (ideally in enterprise software se

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Snowflake Support is committed to providing high-quality resolutions to help deliver data-driven business insights and results. We are a team of subject matter experts collectively working toward our customers’ success. We form partnerships with customers by listening, learning and building connections. Snowflake’s values are key to our approach and success in delivering world-class Support. Putting customers first, acting with integrity, owning initiative and accountability and getting it done are Snowflake core values and are reflected in everything we do. Snowflake’s Support team is expanding! We are looking for a Manager to lead our Escalation Management Team. As a Manager of Escalation Management, you will help our customers achieve their business goals by providing outstanding service and support to our most critical customers in their most important time of need. You possess an excellent track record of leading high-performance teams in multiple aspects, extensive experience in the areas of Technical Support and Support Escalations, and the proper skills to create operational, tactical and strategic goals for the Escalations organization. You have broad experience creating detailed proactive and reactive business models, analyses and processes all of which have fuele

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. As a Data Scientist on the Mapping team, you will collaborate with our world class team of engineers, product managers, and designers to grow and improve the quality of recommended routes and accuracy of our travel time estimations. We're looking for a passionate, driven Data Scientist who is excited to dive into our spatial data and build a best-in-class mapping product that provides safe, efficient, and seamless navigation for our rideshare drivers. Data Science is at the heart of Lyft’s products and decision-making. You will leverage data and rigorous, analytical thinking to shape our mapping products and make business decisions that put our customers first. This will involve identifying and scoping opportunities, shaping priorities, recommending technical solutions, designing experiments, and measuring the impact of new features. You will help us solve some of the most impactful problems in mapping, including: How do we improve the quality of our map data in order to improve our recommendations? How do we benchmark and measure the success of our services? How do we validate features of the real world that affect our routing algorithms? Are we meeting our travel estimation promises to our customers? Responsibilities: Leverage data and analytic frameworks to identify opportunities for growth and efficiency Partner with product managers, engineers, and operators to translate analytical insights into decisions and action, and implement products to drive business goals Design and analyze online experiments; communicate results and act on launch decisions Develop analytical frameworks to monitor business and product performance Establish metrics that measure the health of our products, as well as rider and driver experience Identify and drive impact and alignment, shaping product and business strategy

About Us: YipitData is the leading market research and analytics firm for the disruptive economy and most recently raised $475M from The Carlyle Group at a valuation of over $1B. Every day, our proprietary technology analyzes billions of alternative data points to uncover actionable insights across sectors like software, AI, cloud, e-commerce, ridesharing, and payments. Our data and research teams transform raw data into strategic intelligence, delivering accurate, timely, and deeply contextualized analysis that our customers—ranging from the world’s top investment funds to Fortune 500 companies—depend on to drive high-stakes decisions. From sourcing and licensing novel datasets to rigorous analysis and expert narrative framing, our teams ensure clients get not just data, but clarity and confidence. We operate globally with offices in the US, APAC, and India. Our award-winning, people-centric culture—recognized by Inc. as a Best Workplace for three consecutive years—emphasizes transparency, ownership, and continuous mastery. What It’s Like to Work at YipitData: YipitData isn’t a place for coasting—it’s a launchpad for ambitious, impact-driven professionals. From day one, you’ll contribute to meaningful work, accelerate your development, and gain exposure to top-tier investors and decision-makers. Why Top Talent Chooses YipitData: Ownership That Matters: You’ll directly impact revenue growth and client success Rapid Growth: We compress years of learning into months Merit Over Titles: Responsibility is earned through performance Velocity with Purpose: We move fast, collaborate deeply, and hold a high bar If you’re hungry to learn, eager to grow in a high-performance sales environment, and motivated by impact, YipitData may be the right place for you. About The Role: We are looking to add a high-potential Sales Associate to our Investor Sales team to help drive new business growth within the investment community. In this role, you will own the f