Developer Experience Team Lead Jobs

About Vercel: Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience. Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide. About The Role: We are looking for a Senior Manager of Solutions Architecture to join and lead our our APAC SA team. In this role, you will be responsible for leading a team of Solutions Architects who support our sales teams across pre and post sales. You will drive technical excellence, mentor the team, and partner closely with sales leadership to win new business and expand existing accounts. This position will be based in Sydney, Australia. What You Will Do: Lead, develop, and manage an APAC SA team, including training and career development. Ensure technical excellence across the pre and post sales cycle. Provide hands-on support for key accounts as needed (presentations, architecture reviews, migration plans). Oversee and coach SA engagement on strategic accounts and critical deals. Partner with our engineering org to provide product feedback from the field. Develop repeatable plays from trends your are seeing across your team. Track and report SA performance to Sales and Field Engineering leadership quarterly. Own org planning, staffing, budgeting, and regional recruiting. About You: 8+ years of experience in Solutions Architecture/Engineering, Sales Engineering, or Technical Pre-sales roles, with at least 2+ years in a leadership position. Strong background in web technologies (Next.js, React, Node.js, APIs, cloud infrastructure). Proven ability to lead, coach, and scale technical teams in a high-growth environment. Demonstrated success working with enterprise and commercial customers across diverse industries. Strong understanding o

About the Role We are looking for a Principal Software Engineer to shape how our AWS-based SaaS products are built, deployed, and operated. This is a hands-on technical leadership role for an engineer with prior software development experience and deep expertise in AWS, infrastructure as code, CI/CD, automation, and observability. You will partner with application, platform, product, and security teams to improve the full software delivery lifecycle. You will modernize existing applications by reducing unnecessary coupling and enabling components to be built, tested, released, and deployed independently where the architecture supports it. You will also set technical direction across teams, lead complex modernization initiatives, and mentor engineers in the Bangalore organization. What You Will Do DevOps Strategy and Technical Leadership Define DevOps and platform engineering standards, reference architectures, delivery patterns, and operational practices. Lead cross-team initiatives that improve delivery speed, reliability, security, and maintainability. Make and communicate technical decisions that balance modernization, customer impact, and service continuity. Mentor engineers, lead knowledge-sharing sessions, and contribute to hiring and technical interviews. Application Modernization and Software Engineering Apply software development experience to understand application architecture, dependencies, build systems, runtime behavior, and operational risks. Assess existing applications and reduce tight coupling between components, services, shared libraries, and deployment units where practical. Enable components to be built, tested, versioned, and deployed independently Improve configuration, secrets handling, health checks, logging, metrics, and graceful startup and shutdown behavior. Build automation and engineering tools using a programming or scripting language such as Python, Go, Groovy, or shell. CI/CD and Developer Experience Design, implement, and ope

About the Role We are looking for a Principal Software Engineer to shape how our AWS-based SaaS products are built, deployed, and operated. This is a hands-on technical leadership role for an engineer with prior software development experience and deep expertise in AWS, infrastructure as code, CI/CD, automation, and observability. You will partner with application, platform, product, and security teams to improve the full software delivery lifecycle. You will modernize existing applications by reducing unnecessary coupling and enabling components to be built, tested, released, and deployed independently where the architecture supports it. You will also set technical direction across teams, lead complex modernization initiatives, and mentor engineers in the Bangalore organization. What You Will Do DevOps Strategy and Technical Leadership Define DevOps and platform engineering standards, reference architectures, delivery patterns, and operational practices. Lead cross-team initiatives that improve delivery speed, reliability, security, and maintainability. Make and communicate technical decisions that balance modernization, customer impact, and service continuity. Mentor engineers, lead knowledge-sharing sessions, and contribute to hiring and technical interviews. Application Modernization and Software Engineering Apply software development experience to understand application architecture, dependencies, build systems, runtime behavior, and operational risks. Assess existing applications and reduce tight coupling between components, services, shared libraries, and deployment units where practical. Enable components to be built, tested, versioned, and deployed independently Improve configuration, secrets handling, health checks, logging, metrics, and graceful startup and shutdown behavior. Build automation and engineering tools using a programming or scripting language such as Python, Go, Groovy, or shell. CI/CD and Developer Experience Design, implement, and ope

At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. Site Reliability Engineering at Affirm is a small, yet crucial, team that helps our Engineering partners to “Operate What They Own” with excellence to protect their customers’ experience. SRE accomplishes this through defining frameworks and best practices for operating applications, building tooling, and providing training and consulting. Some of the many SRE responsibilities are: Providing data and visibility to teams and leadership on application performance Guiding the development of SLOs Driving the Incident Management and Analysis process Steering the implementation of Change Management and Deployment practices Engaging in service and architectural conversations Recommending observability and alerting configurations The SRE team benefits from experience across many domains including: infrastructure, platform, and distributed systems capacity management, load and chaos testing automation, observability, and configuration management development and product experience The SRE team is seeking motivated software and systems engineers with the experience to build, iterate on, and expand incident lifecycle, reliability, and resilience practices throughout Affirms Engineering organization and beyond. What You'll Do: You will be responsible for owning and delivering quarterly goals for your team, leading engineers on your team through ambiguity to solve open-ended problems, and ensuring that everyone is supported throughout delivery. You will support your peers and stakeholders in the product development lifecycle by collaborating with infrastructure, product management, developer experience & analytics by participating in ideation, articulating technical constraints, and partnering on decisions that properly consider risks and trade-offs. You will proactively identify technical solutions

At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. Site Reliability Engineering at Affirm is a small, yet crucial, team that helps our Engineering partners to “Operate What They Own” with excellence to protect their customers’ experience. SRE accomplishes this through defining frameworks and best practices for operating applications, building tooling, and providing training and consulting. Some of the many SRE responsibilities are: Providing data and visibility to teams and leadership on application performance Guiding the development of SLOs Driving the Incident Management and Analysis process Steering the implementation of Change Management and Deployment practices Engaging in service and architectural conversations Recommending observability and alerting configurations The SRE team benefits from experience across many domains including: infrastructure, platform, and distributed systems capacity management, load and chaos testing automation, observability, and configuration management development and product experience The SRE team is seeking motivated software and systems engineers with the experience to build, iterate on, and expand incident lifecycle, reliability, and resilience practices throughout Affirms Engineering organization and beyond. What You'll Do: You will be responsible for owning and delivering quarterly goals for your team, leading engineers on your team through ambiguity to solve open-ended problems, and ensuring that everyone is supported throughout delivery. You will support your peers and stakeholders in the product development lifecycle by collaborating with infrastructure, product management, developer experience & analytics by participating in ideation, articulating technical constraints, and partnering on decisions that properly consider risks and trade-offs. You will proactively identify technical solutions

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role The Trusted Agentic Development team sits within GitLab's Developer Experience group and builds the platforms our own engineers rely on every day. GitLab engineers increasingly build software with artificial intelligence (AI) agents. Agents generate code and tests in seconds, so speed is no longer the constraint. Confidence is. Agents can produce a passing test suite for software that doesn't work as intended, and a reviewer may not be able to tell the difference without redoing the work by hand. As Engineering Manager, Trusted Agentic Development, you'll build and lead the team that closes this gap. You'

About Vercel: Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience. Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide. About the role: We are looking for a Head of Field Engineering Operations to join our Revenue Operations team. You'll be a strategic partner to the VP of Field Engineering and build the systems, processes, and team that help our Field Engineering organization scale You will build and lead a team while constantly asking how we can use better tooling, smarter automation, and tighter feedback loops to make the organization faster and sharper. You will report to the VP of Revenue Operations. If you’re based within a pre-determined commuting distance of one of our offices (SF, NYC, or Austin), the role includes in-office anchor days on Monday, Tuesday, and Friday. For location-specific details, please connect with our recruiting team. What you will do: Design the processes, systems, and operating cadences that let Solutions Architects, Developer Success Engineers, Customer Success Engineers, Technical Account Managers, and Professional Services scale Build and lead the Field Engineering Operations team, and set team structures, role definitions, and engagement models as Field Engineering grows Run capacity planning, territory design, and resource allocation across the Americas, Europe, the Middle East and Africa (EMEA), and Asia-Pacific (APAC), in step with go-to-market (GTM) teams Own the pre-sales to post-sales lifecycle framework, including technical win and onboarding forecasts, go-live tracking, and consumption ramp measurement Define the Field Engineering metrics, dashboards, and health scoring models that show team performance, accoun

About Vercel: Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience. Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide. About the Role: You’ll lead the team responsible for Vercel’s CDN, proxy, and edge caching systems—the core infrastructure that powers performance, reliability, and cost efficiency for every customer request at Vercel. Your mandate is twofold: Operate critical systems exceptionally (latency, reliability, COGS), and align the team to product and business goals, translating strategy into a clear roadmap You will set direction, grow people, and create the conditions for high trust, high autonomy, and high output—balancing technical depth with strong people leadership. This is a manager role, not a principal IC role. You’ll code when it’s the highest leverage (e.g., prototypes/unblocking), but your default is delegation, coaching, and alignment. About You: 8+ years building and operating large-scale distributed systems 3+ years managing engineers (managing managers is a plus) Demonstrated success leading CDN/proxy/caching/edge or similar high-throughput, low-latency infrastructure Proven ability to translate business goals into technical strategy and drive cross-org alignment Track record establishing trust, psychological safety, and clear expectations; skilled at timely, candid feedback Strong facilitator in technical conflict—you listen, synthesize, decide, and bring the team with you Competence across HTTP, TLS, caching strategies, load shedding, capacity planning, observability, and cost optimization Bonus If You: Have experience with Go, Lua, or Node at the edge; running high-signal hiring pipelines Collaborating with product/PMM on cus

About Vercel: Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience. Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide. About Vercel: Vercel's Frontend Cloud provides the developer experience and infrastructure to build, scale, and secure faster, more personalized web applications. Customers like Under Armour, Nintendo, The Washington Post, Porsche, and Zapier rely on Vercel to create dynamic, seamless user experiences on the web. Our mission is to empower the world to deliver the best digital products. That mission extends to building a supportive, innovative workplace where you can do the best work of your career. About the Role: As an Engineering Manager on the Dashboard team, you will lead a team of engineers responsible for the primary interface developers use to build, deploy, and manage applications on Vercel. The Dashboard is where customers experience the platform every day, from onboarding new projects to managing deployments, observability, billing, security, AI, and team collaboration. You'll partner closely with Product, Design, Data, and other engineering teams to deliver intuitive, high-quality product experiences while helping shape the long-term architecture of one of Vercel's most important customer-facing surfaces. This role requires balancing technical leadership, product thinking, and strong people management to help the team ship quickly without compromising quality. What You Will Do: Build and grow a high-performing team of engineers through hiring, coaching, mentorship, and thoughtful career development. Foster a culture of ownership, collaboration, and high engineering standards while creating an environment where engineers can do their bes

Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit www.redditinc.com . The Android Platform team sets the technical direction for Android at Reddit. We design, build and support the Android app for millions of DAUs and the development ecosystem (libraries, frameworks, observability, and build/CI tooling) that every team uses to ship delightful Reddit experiences. As a Staff Android Engineer on the Android Platform team, you’ll set technical direction and lead cross-team initiatives for a large, multi‑team Android codebase, with a core focus on three pillars: Client Health (Crashes/ANRs/Performance), Developer Experiences, and App Architecture (modern and opinionated). You’ll turn ambiguous platform problems into a multi-quarter roadmap, align engineering partners, and stay hands-on from design and implementation through rollout and adoption. What you’ll do Lead technical decisions that will scale Reddit’s Android Platform to the next 100M+ DAUs, balancing long-term platform health with product delivery. Drive Developer Experience strategy to accelerate build and test cycles and improve release safety across teams. Architect Android Client Health and Observability foundations (events, traces, dashboards) to empower engineering teams to safeguard performance and reliability. Champion AI supercharged developer and agent workflows. Provide technical leadership and mentorship to senior engineers, elevating engineering standards across teams through architectural reviews, documentation, and technical guidance. What we expect from you 5+ years software development experience with 3+ years buildin

About Us OpenFX is on a mission to move money as freely as data, unrestricted by time zones, banking hours, or legacy systems. We are building the infrastructure that will power the next generation of cross-border payment systems for institutions. The team's execution has been exceptional, and we're scaling at a remarkable pace. Our stellar early team comes with experience in companies like J.P. Morgan, Goldman Sachs, FalconX, Paypal, Affirm, Polygon, Kraken, Nium & others. We’re backed by Accel, Lightspeed, NfX and other top-tier investors. Role Overview We are seeking a Developer Experience Lead , who will report to the head of Product Growth, to own the entire developer-facing surface of our platform, from documentation to integration support to API governance. We have built a world-class financial engine, but how external developers experience that engine has no owner. This role fills that gap. This is a foundational role. You will be the first hire in this function. You will architect the documentation ecosystem from the ground up, define the processes that keep it accurate as the platform evolves, and directly support the clients who integrate with our APIs. Over time, you will shape how Developer Experience operates as a discipline at OpenFX, influencing product decisions, integration strategy, and the developer journey end-to-end. You will set the bar higher than industry standards, building a knowledge system that turns complex FX liquidity and cross-border payment flows into a Hello World integration in under 15 minutes. Key Responsibilities: Drive API Product Adoption You own API adoption as a measurable outcome. You instrument the funnel from API key activation to first API call to first transaction to expanded endpoint usage. You set the baseline, define the targets, and drive the cross-functional work to move the number. Every quarter, more developers are activated, more endpoints are used, and integrations go deeper. This is what you are accountab

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Snowflake is about empowering enterprises to achieve their full potential — and people too. With a culture that's all in on impact, innovation, and collaboration, Snowflake is the sweet spot for building big, moving fast, and taking technology — and careers — to the next level. Snowflake is growing fast and we're scaling our team to help enable and accelerate our growth. We're passionate about our people, our customers, our values and our culture! We're also looking for people with a growth mindset and the pragmatic insight to solve for today while building for the future. And as a Snowflake employee, you will be accountable for supporting and enabling diversity and belonging. Do you want to shape how the world's best builders — data engineers, ML engineers, and app developers — experience Snowflake? We're looking for a technically sharp, builder-obsessed product marketer to own go-to-market strategy for Snowflake's developer-facing product areas. This person will work at the intersection of product, engineering, and field teams to craft narratives that resonate with hands-on builders — from individual contributors writing code to technical architects evaluating platforms. You'll be Snowflake's voice to the developer community and the developer community's voice back into S

Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About the Role We’re rolling out Go support at production scale at Notion, and we need an owner who can make it durable. You’ll lead the work to turn Go into a fully supported, well-operated platform: reliable and scalable service patterns, paved paths for our tooling stack, and the guardrails that make building in Go feel fast and safe. This role matters because our next wave of AI and agent-driven products will require backend services where Node won’t always be the right fit, and the platform decisions we make now will compound for years. While Go is the core focus, this role sits within Developer Experience and will regularly tackle other high-leverage engineering productivity challenges, developer experience ranging from AI-assisted development workflows and remote agent environments to CI performance, deployments, and reliability tooling. This role can be based in either San Francisco or New York City. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days.

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! The Build Systems team within Figma’s Developer Experience organization owns Figma’s build and CI infrastructure, enabling engineers to ship changes to production quickly and safely. We build and operate core platforms across our polyglot monorepo, including build systems, artifact repositories, merge queues, test frameworks, and CI pipelines. We’re looking for an experienced technical leader to help shape these platforms, uplevel the team, and deliver high-impact platforms that accelerate engineering velocity. The ideal candidate has deep experience with large monolithic codebases, builds durable and scalable systems, and is motivated by solving high-leverage problems that amplify productivity across the engineering organization. This is a full time role that can be held from one of our US hubs or remotely in the United States. What you'll do at Figma: Drive technical roadmap and strategy for the Build Systems team Partner with cross-functional teams and leadership to identify developer pain points and design elegant, scalable solutions Lead complex, multi-quarter initiatives reducing build/test times and improving CI reliability, all while balancing technical excellence with pragmatic delivery Design, build, and maintain modern developer tools including scalable build systems, distributed CI platforms, and test frameworks that serve thousands of engineers Architect and implement large-scale infrastructure on AWS that powers our entire build pipeline to ensure reliability, performance, and cost

Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the Opportunity This role is responsible for overseeing the day-to-day performance and operations of the Customer Service team, ensuring customers consistently receive a high-quality and efficient service. You’ll monitor key performance indicators such as customer satisfaction, productivity, response times and service quality, using these insights to identify trends and drive improvements. You’ll also play an important role in coaching and developing customer service agents, managing workforce schedules, supporting recruitment and partnering with teams such as Learning & Development and other key stakeholders to improve processes and address operational challenges. This is a hands-on leadership role suited to someone who enjoys developing people, solving problems and continuously improving the customer experience. What You’ll Be Doing Overseeing Customer Service Operations, including monitoring and reporting metrics such as customer satisfaction score, productivity, response speed, and any metric that affects the service quality. Ensure good quality of services and strict adherence to processes. Work cr