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CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 43 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences. The Manager, Member Care is responsible for leading the end-to-end digital member experience across CLEAR’s highest-touch support channels. This role oversees Team Leads and Specialists supporting members while driving operational excellence, service quality, and continuous improvement across digital support experiences, member journeys, and service operations. What you'll do: Own the digital member support strategy and day-to-day operations for Premium Experience and channels, ensuring exceptional service delivery and accountability for member and business outcomes Lead, coach, and develop Team Leads and Specialists through clear performance expectations, ongoing feedback, and career development planning Define, monitor, and improve service level agreements (SLAs) across digital support channels, including chat, email, messaging, and phone, with a focus on responsiveness, resolution quality, and member satisfaction Partner cross-functionally with Product, Engineering, Operations, and other business stakeholders to advocate for member needs and enhance digital experiences across the member lifecycle Establish and maintain support processes, escalation frameworks, quality standards, knowledge management practices, and operating procedures that support consistency, scalability, and efficiency Leverage member feedback, operational data, digital engagement metrics, and frontline insights to identify opportunities for service enhancements, self-service capabilities, and process improvements Build reporting frameworks and communicate p

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your opportunity New Relicはデジタルインテリジェンスのリーディングカンパニーであり、SaaSで提供されるデジタルインテリジェンスプラットフォームを通じてお客様に世界に類を見ない体験を提供しています。当社は、ソフトウェア開発者、ITオペレーション、DevOpsチーム、アプリケーションオーナーがソフトウェアアプリケーションのパフォーマンス、顧客体験、ビジネス成果を向上させるための製品を提供することに力を注いでいます。 キャリアを新たな高みに引き上げたいと考えているソフトウェアセールスのプロフェッショナルや、急成長している会社にて、成長中の製品に携わる仕事をしてみたいとお考えの方、New Relicでは、当社のテクノロジーを推進し、お客様の成功のためにスキルを共有することのできる優秀なセールスのプロフェッショナルを募集しています。SaaSセールスに情熱を持ち、SaaSがどのようにビジネスに影響を与えるかに興味があり、テクノロジーセールスの経験をお持ちの方は、ぜひご応募ください。個人的にもプロフェッショナルとしても成長できる貴重な機会を提供いたします。 What you'll do インバウンドならびに自身で発掘した見込客を適切にフォローし、商談をクローズすること 既存顧客からの新たな商談機会を発掘しアップセルを推進すること 販売プロセスの改善に継続的に取り組むこと その他当社が適宜決定する関連業務を遂行すること This role requires • 直販営業経験5年以上、特に SaaS 営業経験2年以上が望ましい • 顧客、社内に対して積極的な提案ができるチャレンジャーセールススキルがあること。(ルートセールスは対象外) • 新しい業界、新しいテクノロジーへの関心が高い方 • 業界にこだわらず営業活動ができる • 特定数社のアカウントマネージメントより、数十社、複数業界のアカウント担当経験がある • チームセリング、特にプリセールスにおいてエンジニアとのコラボレーションが得意である • 熟考型ではなく走りながら考えることできるハードワーカー • 技術的またはミドルウェアのバックグラウンドがあり、インフラ、ソフトウェアの動向、SaaS販売の動き全般についての基本的な理解をお持ちの方、またSFDCやSlack、PowerPoint、Zoomなどの各種ソフトウェアビジネスツールの使用経験をお持ちの方は歓迎いたします Please note that visa sponsorship is not available for this position. #LI-Hybrid #LI-RT Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and pers

airecruitment
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Fanatics Commerce is the global leader in licensed sports merchandise, operating a vertically integrated platform that designs, manufactures, and delivers officially licensed apparel, jerseys, headwear, and collectibles for major leagues, teams, and events worldwide. With more than 900 e-commerce sites and a global omnichannel presence across digital, in-venue, and retail, Fanatics Commerce reaches fans in over 180 countries and powers official fan experiences for many of the world's most iconic sports properties. At Fanatics, we bring our BOLD Leadership Principles to life every day - building championship teams, obsessing over fans, acting with entrepreneurial speed, and delivering with a determined and relentless mindset. Fanatics is seeking a Partner Orders Programme Manager to manage the end-to-end delivery of merchandise programmes on behalf of our rights holder partners. Reporting to the Director, Golf Retail & Partnerships. This role will act as the key link between rights holders, corporate partners, suppliers, and internal teams. You will oversee the entire order lifecycle, from catalogue creation, product development and sell-in, order receipt and management, supplier liaison, branding coordination, order logistics, final delivery and financial reconciliation. As the programme grows, the role will expand to support additional Fanatics rights holder partnerships across multiple sports. This is a fixed term position until December 31st 2027. Key Responsibilities Manage and oversee the full end to end corporate sale programme for the DPWT and Ryder Cup in 2027, managing annual budgets and putting in processes and building relationships to achieve sales forecasts Serve as the primary contact for rights holders and their corporate partners. Create, present and manage partner merchandise catalogues and product selections. Work with suppliers on bespoke product development where necessary Receive and process customer orders, quotations, purchase

project managementlogisticscustomer service
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Razorpay is one of India’s leading full-stack financial technology companies, powering the way businesses move, manage, and grow money. Founded in 2014 by Harshil Mathur and Shashank Kumar with a simple vision - to simplify payments for Indian businesses - we’ve since grown into a fintech powerhouse driving India’s digital payment revolution. Razorpay powers millions of businesses with a smarter, scalable stack that goes beyond transactions to help them truly build and grow. From building AI-native agentic payments, to AI-assisted fraud detection and real-time risk intelligence to automated reconciliation, smart payouts, and predictive financial insights, we are embedding intelligence across our stack to make money movement faster, safer, and more efficient. In close collaboration with ecosystem partners - including banks, networks, regulators - we are pioneering industry-first solutions that are shaping the next era of fintech Across India, Singapore and Malaysia, our products span everything from seamless checkouts to payroll automation - powering a fintech ecosystem that’s redefining how money moves across Asia. Today, that ecosystem supports everyone from early-stage startups to some of India’s largest enterprises, enabling them to accept, process, and disburse payments at scale while expanding into new ways of managing money more efficiently. Our scale speaks volumes: Razorpay processes $180+ billion in annualized transactions, powering leading businesses like Airbnb, Facebook, WhatsApp, Airtel, CRED, BookmyShow, Zomato, Swiggy, Lenskart, Mirae Asset Capital markets, Indian Oil, National Pension Scheme - and over 100 of India’s unicorns. With strong roots in India and growing operations in Southeast Asia, we are shaping the next chapter of financial technology across the region. We are backed by global investors including GIC, Peak XV Partners (formerly Sequoia Capital India & SEA), Tiger Global, Ribbit Capital, Matrix Partners, MasterCard, and Salesforce V

sqlaisalesforce
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Job Requisition ID # 26WD101553 Position Overview Fusion is one of Autodesk's fastest growing businesses, and the expansion team fuels that momentum. We are hiring a Fusion Expansion Sales Specialist to grow Fusion inside high potential existing customers. You will drive incremental subscriptions, upgrade accounts into higher tier Fusion offerings, and activate Fusion's advanced data capabilities with PLM. This is a digital first inside sales role. You run focused, high velocity sales cycles over phone and Zoom. You identify the strongest expansion plays inside active accounts and convert them into measurable revenue and usage growth. You will partner tightly with other expansion reps, the land team responsible for new customer acquisition, and a deep bench of Fusion data specialists and technical sellers who help you position the platform with confidence. Autodesk is known for a collaborative, customer driven culture. Fusion amplifies that with startup style urgency, creativity, and a bias for action. The environment is fast, competitive, and team oriented. If you want to help scale a breakout product in a massive market, this is the job. Responsibilities Expand Fusion customer accounts by finding high leverage workflows, teams, and product areas that benefit from more seats, advanced tiers, or PLM Run end to end virtual sales cycles - Qualify fast, align the solution, handle objections, and close Build targeted expansion plans for your territory that prioritize where Fusion delivers immediate lift Work closely with Fusion Data

REMOTEsalesforce
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Job Requisition ID # 26WD101630 Fusion is one of Autodesk's fastest growing businesses, and the expansion team fuels that momentum. We are hiring a Fusion Expansion Sales Specialist to grow Fusion inside high potential existing customers. You will drive incremental subscriptions, upgrade accounts into higher tier Fusion offerings, and activate Fusion's advanced data capabilities with PLM. This is a digital first inside sales role. You run focused, high velocity sales cycles over phone and Zoom. You identify the strongest expansion plays inside active accounts and convert them into measurable revenue and usage growth. You will partner tightly with other expansion reps, the land team responsible for new customer acquisition, and a deep bench of Fusion data specialists and technical sellers who help you position the platform with confidence. Autodesk is known for a collaborative, customer driven culture. Fusion amplifies that with startup style urgency, creativity, and a bias for action. The environment is fast, competitive, and team oriented. If you want to help scale a breakout product in a massive market, this is the job. Responsibilities Expand Fusion customer accounts by finding high leverage workflows, teams, and product areas that benefit from more seats

REMOTEsalesforce
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Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. HVM Phase Sourcing, Selection, and Qualification Lead quality risk assessments and implement mitigation strategies to support qualification activities. Deploy AI-based risk scoring models and digital dashboards to prioritize qualification risks and drive faster decision-making. Provide quality-focused input on sourcing and segmentation strategies, including business continuity planning, benchmarking, and supplier selection. Incorporate advanced analytics and AI-assisted scenario modeling into RFQ/RFI and supplier selection processes. Conduct technical risk assessment audits for new suppliers and materials to evaluate capability and readiness for HVM. Leverage digital audit tools and AI-assisted pattern recognition to identify systemic risks and hidden gaps. Establish, communicate, and ensure compliance with Supplier Requirements Standards (SRS). Support cross fab technology transfer activities in terms of new technology Bill of Materials (BOM) and driving global specifications alignment. Supplier Development and Excursion Management Lead the definition and alignment of global material specifications for Target and Specs Gas categories Support development of smart specifications by integrating AI-driven process capability insights and predictive limits. Support Material Category Leads in shaping Category Quality Strategy, including Quality Roadmap and Defense Line Program. Embed AI/ML use cases into Quality Roadma

aiExcelPower BI
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C
Citi
📍 North Hollywood California United States• $58.2K – $81.2K/yr
3 days ago

The Personal Banker SAFE Act is an entry level position responsible for the assistance in the execution of sales, products or service activities in coordination with the customer service team. The overall objective of this role is to foster relations with customers to build loyalty and to help increase sales to individual consumer clients. Responsibilities: Work with business credit requests less than $250K, recognize/refer larger lending opportunities and cross sell treasury and related small business products Build referral business opportunities through Centers of Influence (COIs) and the Member Get Member (MGM) Program Assist in strategies to grow the small business client and implement appropriate sales plans to target Book of Business customers Deliver client services/outbound calls/inbound calls to acquire new relationships and deepen existing relationships through the cross-sell of relevant products and services while delivering remarkable client experience Provide Tellers and other branch staff with coaching and guidance on products and special programs, identifying client needs, and providing appropriate referrals Recognize transaction needs of clients, educate clients on all service and digital channels and leverage technology/ marketing tools available to uncover opportunities, and present product offers/financial solutions Understand and comply with Citibank policies, standards and procedures Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Qualifications:</u

artificial intelligenceaicustomer service
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M
3 days ago

Our Purpose Mastercard powers economies and empowers people in 200&#43; countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Software Engineer Who is Mastercard? We work to connect and power an inclusive, digital economy that benefits everyone, everywhere, by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships, and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respect their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation, and delivers better business results About the Role Senior Software Engineers at Mastercard design and code artificial intelligence, cloud, and machine learning platforms that provide mission-critical insights to many of the world’s leading organizations and governments. As a Senior Software Engineer, you will deliver these products and solutions with speed and agility as part of a small team. This will involve developing high-performing, highly scalable software solutions and products for some of the world’s top brands. Specific tasks vary depending on the project and the busi

javasqlpostgresql
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M
3 days ago

Our Purpose Mastercard powers economies and empowers people in 200&#43; countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Executive Assistant Overview: • The Executive Assistant will support key executives across Consumer Products and Processing. They will help to set the tone for the team. A high energy, creative, outgoing “people person” with strong trust is desired. The role includes performing general administrative duties such as telephone coverage, scheduling of meetings, travel arrangements, expense reporting, calendar management, copying, ordering supplies, and maintaining department records including the departmental budget and contract administration support. Ideally, this person would also be keen to take on more than the core tasks and would be interested in leveraging this role as a way to expand their experience and develop their skills through some project work. Major Accountabilities: • Perform general administrative duties to support day-to-day operations in such areas as phone coverage ,scheduling meetings, completing travel arrangements, expense reporting, maintaining management calendar, and taking and distributing meeting minutes. • Prepare communications, reports, presentations, or other assigned documentation • Ensure all meeting support is appropriately coordinated for meetings and events • Administer programs, projects or processes specific to the Credit team, and maintain spreadsheets o

Excelrecruitment
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Job Requisition ID # 26WD100330 Position Overview Autodesk Consulting is seeking a highly experienced and strategic Senior Implementation Consultant focused on Water. In this role, you will serve as a trusted advisor to enterprise customers, leading complex digital transformation and implementation initiatives across water infrastructure and utility projects. Your deep domain expertise, consulting experience, and leadership capabilities will help customers maximize the value of Autodesk Water Infrastructure solutions through scalable implementation strategies, workflow modernization, industry best practices, and technical leadership. You will collaborate closely with executive stakeholders, project teams, partners, and internal business units to drive the successful adoption of Autodesk technologies across large and complex customer environments. Responsibilities Lead complex enterprise implementation consulting engagements with strategic customers Drive digital transformation initiatives across water, wastewater, stormwater, and flood management projects Provide technical leadership and strategic guidance on hydraulic and hydrological modelling workflows Conduct analyses of existing workflows, operational processes, and technology landscapes Define scalable implementation strategies, governance models, and enterprise deployment approaches Act as a trusted advisor to customer leadership teams on industry best practices and transformation roadmaps Provide advanced coaching and mentoring to customers on: Wastewater hydraulic modelling, Flood modelling and

pythonsqlAutoCAD
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FC
3 days ago

Fanatics Commerce is the global leader in licensed sports merchandise, operating a vertically integrated platform that designs, manufactures, and delivers officially licensed apparel, jerseys, headwear, and collectibles for major leagues, teams, and events worldwide. With more than 900 e-commerce sites and a global omnichannel presence across digital, in-venue, and retail, Fanatics Commerce reaches fans in over 180 countries and powers official fan experiences for many of the world's most iconic sports properties. At Fanatics, we bring our BOLD Leadership Principles to life every day - building championship teams, obsessing over fans, acting with entrepreneurial speed, and delivering with a determined and relentless mindset. Staff Product Manager, AI Platform Adoption & Growth As we continue to scale our global platform, the Staff Product Manager, AI Platform Adoption & Growth will play a critical role in driving adoption and business impact of Fanatics Commerce's AI platform. ROLE OVERVIEW Fanatics Commerce is building an AI platform that makes it easier for teams to build, deploy, and scale AI-powered agents and tools across the organization. The Staff Product Manager, AI Platform Adoption & Growth owns the adoption and growth of that platform, identifying where teams struggle, removing friction from onboarding through production, and turning recurring customer needs into platform improvements. This role partners with business and technology teams, fellow AI platform PMs, and engineering leaders so that customer demand and adoption data shape the platform roadmap. The Staff Product Manager, AI Platform Adoption & Growth delivers business and fan impact through BOLD leadership and execution excellence, leveraging data, automation, and AI-enabled insights. HOW WILL YOU DRIVE IMPACT Success is measured by the ability to deliver results through BOLD capabilities and measurable outcomes. Team & Leadership Impact (Build Champions

Q
3 days ago

At Qualia, we've built the leading B2B real estate technology that transforms the home buying and selling experience into a simple, secure, and enjoyable process. Our SMB and Enterprise products bring together users from across the real estate ecosystem—homebuyers and sellers, lenders, title and escrow agents, and real estate agents—onto a single shared digital closing platform, providing greater clarity and transparency to real estate transactions. Today, through our business customers across the country, millions of consumers use Qualia to close on homes every year. WHAT YOU'LL WORK ON Qualia's accounting function sits at the center of a fast-growing SaaS business navigating complex revenue arrangements, evolving GAAP guidance, and M&A activity. This role owns the technical accounting, financial reporting, and provides deal support from due diligence through post-close integration. The role is also instrumental in supporting operational accounting. You'll work closely with Business Development, Legal, Tax, FP&A, and the Controller to make sure technical conclusions are sound, documented, and reflected correctly in the financials. This role reports to the Controller. RESPONSIBILITIES Technical Accounting and Reporting Research and document complex accounting matters under U.S. GAAP Draft and maintain technical accounting memos and accounting policy documentation Own financial statements including footnote disclosures Serve as key contributor in annual financial statement audits Advise on complex accounting topics, including revenue recognition, equity transactions, debt modifications, business combinations, consolidation, and impairment analyses Monitor emerging accounting standards and assess applicability to the company Lead the resolution of complex technical corporate accounting matters across the monthly and quarterly close Assist the Accounting Team in implementing processes needed to support technical conclusions, e.g. proper journal entries, reconci

aiaccounting
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CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 43 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences. The Senior Manager, Service Operations & Excellence will own and optimize the systems, workflows, and digital tools that power CLEAR’s Member Care organization. Reporting to the Senior Director, Member Care, you’ll connect frontline insights with Product and Technology capabilities to reduce friction, improve agent efficiency, and deliver better experiences for CLEAR Members. What you'll do: Own and continuously optimize the Member Care technology ecosystem, including Zendesk, conversational AI, automation, routing, workflows, and business rules, balancing hands-on execution with the longer-term tooling roadmap Serve as the primary operational partner between Member Care and Product, Engineering, and Business Operations, translating frontline feedback and contact drivers into prioritized system, product, and workflow improvements Drive performance of automated and conversational AI experiences by monitoring intent accuracy, resolution quality, escalation paths, and workflow effectiveness and identifying opportunities to improve true inquiry resolution Lead operational readiness for new products, policies, features, and company initiatives, ensuring Member Care tools, workflows, processes, and teams are prepared for seamless implementation Identify and resolve operational friction through data analysis, targeted pilots, and workflow testing, creating a closed feedback loop with frontline teams and scaling improvements that increase efficiency and strengthen the Member experience How you'll measure success: Improvement i

aisalesforce
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B
Baseten
📍 New York• Full-time• Remote
3 days ago

ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F , led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products. THE ROLE We're hiring a Sales Manager to build and lead a team of Enterprise Account Executives. Enterprise at Baseten means the companies with the most to gain from AI and the most complexity in getting there: large digital natives running products at massive scale, and category leaders in software, financial services, and healthcare. They have the data, the distribution, and the budget. Most are still deciding what to build, what to run themselves, and what it should cost. You'll recruit and develop reps, run deals alongside them while the team ramps, and contribute to the playbook for how Baseten wins enterprise. It's a high-influence seat, close to our founders and GTM leadership. RESPONSIBILITIES Recruit, hire, and ramp a team of Enterprise sellers Coach reps through long, multi-stakeholder cycles: multithreading across buying committees, navigating security and procurement, and closing seven- and eight-figure deals Raise the bar on consultative selling. Your reps should be advising customers on AI strategy, not just running a product evaluation Partner on shaping and executing go-to-market strategy for your territory, including which verticals to attack first Operate as a player-coach, carrying deals yourself while the team builds Stay deep enough on the product to guide reps through technical evaluations, POCs, and architecture reviews alongside our forward-deployed engineers Work with Marketing, Product, Engineer

REMOTEmachine learningaiprocurement
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