Document Controller Jobs

Job Title: Back Office Executive Position Overview: We are seeking an organized, detail-oriented Back Office Operations Associate to handle essential administrative and operational tasks. In this role, you will support front-facing teams by managing data, maintaining documentation, processing records, and keeping day-to-day administrative workflows running smoothly. Key Responsibilities: • Data Entry & Management: Accurately enter, update, and maintain records, databases, and customer information in company systems. • Document Processing: Review, categorize, and archive incoming files, contracts, invoices, and reports in accordance with company policy. • Workflow Support: Coordinate with sales, customer support, and finance departments to process requests and resolve internal inquiries. • Reporting: Compile daily, weekly, or monthly routine operational reports using spreadsheets and management tools. • Quality Assurance: Inspect data inputs and documents to identify errors, discrepancies, or missing details before finalizing records. • Inventory & Supplies: Monitor administrative supply levels and submit reorders as needed to support general office operations. Requirements: Education & Experience High school diploma or equivalent (associate or bachelor’s degree preferred); 6 Months 2 Years of Back office. Technical Skills Proficiency in Microsoft Office (Excel, Word, Outlook) and standard database management software. Core Competencies Strong attention to detail, excellent time management, and solid written communication. Work Style Ability to work independently with minimal supervision and handle repetitive tasks efficiently. Preferred Female Candidate Working Conditions • Hours: Standard business hours (Monday Saturday). • Timings: 9:30 AM- 6:30 • Salary: Based on current drawn About INTECH Insurance Surveyors & Loss Assessors Founded in 1994, INTECH is an IRDAI-licensed leader in independent loss assessment, risk inspection, and property valuation across In

Our vision is to transform how the world uses information to enrich life for all. Join an inclusive team passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it all while committing to integrity, sustainability, and giving back to our communities. Because doing so can fuel the very innovation we are pursuing. As a Field Service Technician at Micron Technology, you will successfully classify customer-reported problems through the accurate use of sub-resolution, system, and keywords. You will then meet specified timelines according to case priority. You will identify and monitor recurring problems in order to document and/or report them to the Engineering group for resolution. You will also contribute to establishing and maintaining a compliant desktop environment by repairing and providing preventative maintenance of personal computers and related systems. Responsibilities 1. Meet timelines according to priority Priority 1 – contact customer immediately, begin working on problem as soon as possible. Priority 2 – contact customer within 1 hour, begin working on problem within 2 hours. Priority 3 – contact customer within 12 hours, begin working on problem within 24 hours. 2. Ensure customers and co-workers are kept abreast on the incident status by providing detailed daily incident documentation. 3. Update and refer to the Worldwide Knowledgebase and the Field Services Best Practice Library. Read technical articles and entries about common fixes/bugs to stay c

Who You Are: The Sales Operations Technical Support Specialist provides technical support to internal and external users within a designated region. This role serves as a primary point of contact for troubleshooting, researching, and resolving website, digital platform, and online service issues escalated by sales teams and customers. The specialist is responsible for monitoring, prioritizing, and responding to support requests, identifying root causes, and ensuring timely issue resolution in accordance with established processes and service expectations. Working under general supervision, the Sales Operations Technical Support Specialist applies advanced technical knowledge and judgment to resolve complex support issues, document solutions, and escalate matters as needed. The role collaborates closely with cross-functional teams to address system and customer-impacting issues, support operational improvements, and contribute to a positive user experience.

Why you'll LOVE Sagent: You could work anywhere. We know you are talented and looking for something inspiring and impactful. A place where you will make a difference and have a great time doing it! By choosing Sagent, you can be part of our mission to make loans and homeownership simpler and safer for all US consumers. Sagent powers servicers and consumers. You power Sagent! About the Opportunity: Join Sagent as a Senior Technical Writer and help create and build modern product documentation infrastructure. You will be a core part of the product management team working closely with business analysts, project managers and other members of the Client Communications team to create resources that don’t just document what the product does, but accelerates a user from novice to power user. Day-to-Day responsibilities at Sagent include but not limited to: Create, maintain, and improve product documentation, including release notes, process documentation, user guides, integration guides, API developer guides, and in-product content such as tooltips and instructions. Own the end-to-end documentation lifecycle, from understanding requirements and product changes through authoring, editing, publishing, and maintenance. Translate complex software and technical concepts into clear, accurate, and engaging content for different audiences. Build client learning aids beyond traditional documentation, including videos, demos, guided tours, and other educational content. Collaborate cross-functionally to ensure documentation is complete, consistent, timely, and aligned with product releases. Gather customer and stakeholder feedback, monitor usage where available, and use insights to improve documentation and prioritize future content investments. Understand and help improve current documentation processes, templates, and publishing practices. We'd love to hear from you if you have: Completion of a four-year college degree in a relevant discipline +6 y

Pie's mission is to empower small businesses to thrive by making commercial insurance affordable and as easy as pie. We leverage technology to transform how small businesses buy and experience commercial insurance. Like our small business customers, we are a diverse team of builders, dreamers, and entrepreneurs who are driven by core values and operating principles that guide every decision we make. This role serves as the connector for customer success with responsibilities to onboard/offboard agencies, ensuring they are using the self-service tools for easier support, and coordinating our systems to match when our customers change. In addition this team will assist with backoffice tasks as needed that can include agency document requests and troubleshooting questions regarding agency commissions. How You’ll Do It Resolve customer emails requests (cases) with accuracy and timeliness: Provide specific assistance related to agency commission questions and common issues, such as account updates and financial information. Manage final resolution for specific document requests that generate from other teams. Assist customers with technical issues & pursue long-term internal solutions when possible: Assist customers with technical issues, working with Engineering to represent and troubleshoot the immediate issue while also identifying broader trends and opportunities to leadership. Ensure technical success for agencies: Support new agency partner setup that can include CRM and portal configurations, as well as reverse engineering for offboarding steps. Assist with the set of tasks to change business relationships across agencies (consolidation or restructure). Manage headcount process ensuring data alignment, accurate job descriptions, and process continuity. General customer support: Assist other teams with similar customer case and phone support as needed . The Right Stuff Educational Background: High school diploma or equ

Business Analyst – Retail Energy Location: Washington D.C. | Practice Area: Business Consulting | Type: Permanent Drive impactful change across retail energy operations through insight-led consulting The Role As a Business Analyst within Capco’s Business Consulting practice, you will support retail energy clients by bridging business needs and technology solutions. You will play a key role in shaping strategy, gathering requirements, and delivering high-quality consulting outcomes that improve operational efficiency and support transformation initiatives. What You’ll Do Facilitate workshops, stakeholder interviews, and analysis to gather and document business requirements Develop business requirement documents, user stories, and functional specifications Analyze current vs. future state processes and identify improvement opportunities Create process models, data models, and business architecture documentation Produce clear, high-quality deliverables including reports, presentations, and proposals What We’re Looking For Experience as a Business Analyst within retail energy (e.g., billing, CIS, EDI, customer care) Strong skills in requirements gathering, process mapping, and stakeholder engagement Ability to translate business needs into functional and technical specifications Experience producing structured consulting deliverables and documentation Bachelor’s degree in a relevant field such as Business, Finance, or Technology Bonus Points For Experience within a management consulting environment Exposure to wholesale energy, settlements, or trading Familiarity with project delivery methodologies and lifecycle management Experience contributing to business cases, proposals, or pre-sales activities Basic scripting or technical understanding supporting system analysis Why Join Capco Deliver high-impact technology solutions for Tier 1 financial institutions Work in a collaborative, flat, and entrepreneurial consulting culture Access continuous learning, tra

Opportunity Overview: Cohere’s Provider & User Management team is responsible for ensuring that provider organizations are supported throughout their lifecycle of using the platform. This role will play a critical part in enabling successful onboarding across our client base by capturing, analyzing, and translating real-world workflows into actionable insights for downstream teams. The Business Analyst role is an entry-level position focused on pre-implementation readiness. This individual will support client onboarding by conducting workflow shadowing, time studies, and documentation of current-state processes within provider organizations and health plans. As a Business Analyst , you will work closely with cross-functional teams at Cohere to deeply understand our mission and the providers and health plans engaging with our products and services. You will gain exposure to client user perspectives—including clinical reviewers (e.g., RNs, LPNs) and operational teams—and the workflows they operate within. You will leverage this knowledge to document and synthesize insights that inform Client User Training, Provider Training, Product, and Provider Success Account Management teams. Your work will directly impact how Cohere prepares providers and clients for implementation and scales best practices across the organization. The Business Analyst will be highly organized, curious, and detail-oriented, with a strong ability to observe, document, and communicate workflows in a way that drives clarity and action. What you’ll do: Conduct pre-implementation workflow shadowing sessions with provider organizations and health plan teams Perform time studies and analyze current-state workflows to identify inefficiencies and variation Document workflows, processes, and user behaviors in a clear and structured format Translate observations into actionable insights and recommendations for downstream teams (e.g., Client Training, Provider Training, Product) Partner with cross-functi

ABOUT THE ROLE Accela is seeking a Sr. Consultant to join our Professional Services team. The Senior Consultant plays a critical, customer-facing role that blends strong business analysis and requirements facilitation with hands-on configuration and cross-functional coordination. This role partners closely with customer stakeholders to understand business objectives and desired outcomes, then translates those needs into requirements, configuration decisions, and implementation artifacts that guide successful delivery. Specific Responsibilities Lead structured requirements for elicitation activities including workshops, interviews, and working sessions with customer stakeholders. Facilitate discussions to uncover business goals, pain points, constraints, and success criteria, ensuring alignment across diverse stakeholder groups. Document and validate functional and non-functional requirements, business rules, assumptions, and dependencies. Translate business requirements into implementation-ready artifacts such as process flows, requirements, and user stories. Develop current state and future state business process flows to identify inefficiencies, gaps, and improvement opportunities. Use business process flows as facilitation and decision‑support artifacts to align stakeholders and guide solution design and implementation. Perform system configuration aligned to approved requirements and Accela best practices. Partner with technical, data, and integration teams to define, clarify, and coordinate technical requirements and dependencies. Act as a bridge between business stakeholders and technical teams, ensuring intent, constraints, and impacts are clearly understood. Guide customers toward standard solutions and best practices while balancing business needs, scope, and technical considerations. Collaborate with Project Managers to manage scope, identify risks early, and support informed decision-making. Support testing and validation activities inclu

Title: Product Management Intern About Paytm Group: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the Team: Our Key Offerings are divided into 5 broad categories as follows: • Entertainment • Digital Platforms • CVM Solutions • Enterprise Services • Financial Platforms About the Role: We are looking for enthusiastic Product Interns to join our Product & Integrations team and support the execution of key SuperApp and digital experience initiatives. The role will provide hands-on exposure to product planning, documentation, user journey analysis, competitor research, and coordination with design and engineering teams. Key Responsibilities: *Assist in preparing product requirement documents (PRDs), user stories, and flowcharts *Conduct competitor and market research *Support in sprint planning and QA coordination *Help document platform behavior and test cases *Coordinate with cross-functional teams to track execution *Assist in maintaining dashboards, trackers, and reporting Preferred Skills: *Strong written and verbal communication *Understanding of digital/mobile product lifecycle *Basic familiarity with tools like Jira, Confluence, Excel/Sheets, or Figma is a plus *Curiosity to learn and contribute in a fast-paced environment Why join us? - A collaborative output driven program that brings cohesiveness across businesses through technology - Improve the average revenue per use by increasing the cross-sell opportunities - A solid 360 feedback from your peer teams on your support of their goals - Respect, that is earned, not demanded from your peers and manager Compensation: If you are the right fit, we believe in creating wealth for you With enviable 500 mn+ re

Location: USA Remote Compensation: $140,000-$160,000 Base Eltropy is seeking an experienced Solutions Engineer who is passionate about helping credit unions create a best-in-class experience for their members through our industry leading AI communications platform. The ideal candidate is a highly skilled customer-facing Solution Engineer to work with our credit union customers as they select, customize, integrate and deploy our innovative SaaS digital conversations platform. Role & Responsibilities: Provide technical expertise to support pre-sales activities, including product demonstrations and presentations to customers. Collaborate with customers, sales, product, internal architecture, engineering and implementation teams to define technical requirements and create solution designs for professional services statements of work. Document agreed scope, technical requirements and development timelines, and ensure that they are communicated effectively to all relevant stakeholders. Work closely with partners and the professional services team to ensure successful delivery of projects on-time, within budget, and to customer expectations. Develop and maintain relationships with clients, acting as a trusted advisor and technical consultant for professional services. Design and plan phased approaches to integrations with banking systems for customers, ensuring that they are compatible with the customer's existing infrastructure. Keep up to date with industry trends and emerging technologies from online banking, CCaaS, and UCaaS providers, sharing knowledge and expertise with the team. Provide technical training and support to customers and internal teams, as required. Continuously monitor and evaluate the effectiveness of solutions and identify opportunities for improvement. What You Offer: Minimum eight years of experience as a Solutions Engineer. Experience with Credit Unions or in financial industry is a plus. Technical acumen to deep dive and demo com

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Lyft is looking for a Litigation Paralegal to join our Legal team. Working closely with Lyft’s in-house litigation team, you will be responsible for conducting investigations, working with cross-functional partners, and helping keep Lyft’s legal operations efficient and organized. You should be a self-starter with a positive attitude who takes ownership of projects and works collaboratively with others. Responsibilities: Assist in-house counsel with administrative tasks, pre-litigation and litigation matters, and responding to legal requests Conduct fact investigations related to pre-litigation matters and filed lawsuits, and assist with corresponding document collection Prepare memoranda and summaries of factual research and make recommendations to supervising attorneys Work cross-functionally with partners outside of Legal to gather facts and information and improve processes Liaise with internal and external counsel on a day-to-day basis Organize and maintain a variety of legal files and information Additional responsibilities may include responding to consumer complaints, managing small claims court cases, and handling diverse special projects for in-house attorneys Experience: Bachelor’s degree and 3+ years relevant legal experience -- administrative, legal, operations, project management A JD or Paralegal certificate is not required for this position Strong oral and written communication skills Collaborative, with ability to cultivate cross-functional relationships Exceptionally organized, efficient, detail-oriented, and articulate Ability to receive general direction and run projects independently Ability to operate in a fast-paced, high volume environment Ability to prioritize competing demands and deadlines Generally comfortable utilizing new technology Proficiency working

Join the MongoDB Server Query Optimization team, and help us build a world-class distributed open-source query optimizer. Our team plays a crucial role in the experience and performance of data processing. We are responsible for the MongoDB Query Language and the lifecycle of each query, through parsing, optimization and plan selection. We have tons of interesting problems to solve with a direct impact on users for transactional, time-series, and analytical workloads. The team is endeavoring to systematically rewrite every major component of our optimization and execution systems. We need your help to design and build the heart of a distributed, flexible schema, document database. This role can be based remotely in the U.S. or Canada, limited to Eastern or Central time zones only. Candidate Profile 5+ years of experience in data management systems, distributed systems, or large-scale backend engineering Experience with building production-level code with a large user base, robust design structure and rigorous code quality Degree in Computer Science or similar field, or equivalent practical experience, with strong competencies in data structures, algorithms, and software design/architecture Experience with large code bases written in C++ or another systems programming language. You'll need to trace down defects, estimate work complexity, and design evolution and integration strategies as we rewrite different components of the system A strong foundation in core database internals is essential. While direct experience in query optimization is a massive bonus, it is not a prerequisite. We are also excited to meet candidates with strong backgrounds in compilers, language transpilers, or distributed storage systems Position Expectations Innovate in the area of flexible schema databases. Help us build a world-class query optimization system Research state-of-the art query systems to inform our design Leverage deep knowledge of the strength and weakness of the product and o

Business Analyst – OpenLink Location: Houston, Texas | Practice Area: Business Consulting | Type: Permanent Deliver impactful energy trading solutions by bridging business needs and OpenLink technology The Role As a Business Analyst within Capco’s Business Consulting practice, you will support clients in the energy sector by translating business requirements into effective OpenLink solutions. You will work closely with stakeholders and technology teams to deliver high-quality consulting outcomes, supporting system implementations and transformation initiatives across trading environments. What You’ll Do Facilitate client workshops, interviews, and analysis to gather and document requirements Develop business requirements, functional specifications, and process documentation Analyze current and future state processes to identify gaps and improvement opportunities Support testing, training, and go-live activities to ensure successful delivery Produce clear consulting deliverables including reports, presentations, and proposals What We’re Looking For Experience as a Business Analyst with OpenLink implementation and configuration Strong skills in requirements gathering, process mapping, and stakeholder engagement Ability to translate business needs into functional and technical specifications Experience supporting testing cycles, user training, and production rollout Bachelor’s degree in a relevant field such as Business, Finance, or Technology Bonus Points For Experience within a management consulting environment Background in energy, utilities, or trading domains Experience contributing to business cases, proposals, or reusable consulting assets Familiarity with project delivery methodologies and lifecycle management Basic scripting or technical understanding to support system analysis Why Join Capco Deliver high-impact technology solutions for Tier 1 financial institutions Work in a collaborative, flat, and entrepreneurial consulting culture Access continuous

Shape the Future with Dun & Bradstreet At Dun & Bradstreet, we believe data has the power to create a better tomorrow. As a global leader in business decisioning data and analytics, we help companies worldwide grow, manage risk, and innovate. Since 1841, businesses have trusted us to turn uncertainty into opportunity. We’re a diverse, global team that values creativity, collaboration, and bold ideas. Are you ready to make an impact and help shape what’s next? Join us! Explore opportunities at dnb.com/careers. The Associate Data Advisor will be responsible for monitoring the results of D&B Match and clustering to come up with rules and best practices to increase match rates for D&B clients. The Associate Data Advisor will drive continuous improvement and increase efficiencies and regularly review and document the best practices to share within the organization.

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. As a Principal Business Development Manager for the Cloud Memory Business Unit (CMBU), you will help to drive the worldwide inbound and outbound marketing and business development activities for a key customer in the cloud computing / hyperscale space. You will define long-term strategy for the key account, influence internal and external product roadmaps, and champion customer-centric innovation to capture market share in this high-growth segment. In this position, you will analyze segment and marketing data, align existing products as well as document requirements for next generation products, and work with the cross-functional teams to develop and implement the strategy to enable Micron to continue to gain market share in this high growth and rapidly moving segment! The cloud product portfolio encompasses a comprehensive range of DDR, LPDDR and HBM based memory solutions supporting the requirements of our end market focus. Based on increasing growth opportunities across Cloud and AI, the structural definition, development, and delivery of a market leading Cloud strategy is a key imperative for CMBU and Micron! Responsibilities: Define and lead the account strategy to drive long‑term growth and profitability Strengthen our position as a trusted advisor across DDR, LPDDR, and HBM technologies Shape and deliver customer business and technical review strategies Advocate customer requirements within Micron product planning and roadmap processes