Endpoint Support Engineer Jobs

For more than 30 years, SonicWall has delivered a partner-first unified cybersecurity portfolio that helps SMBs, MSPs, and IT teams consolidate network security, endpoint security, security service edge (SSE), and threat response across hybrid environments. By bringing connected technology, real-time threat intelligence, automation, and expert services together, SonicWall helps organizations simplify security operations, achieve better security outcomes, and lower total cost of ownership. Backed by a global ecosystem of more than 17,000 partners, SonicWall delivers enterprise-grade protection built for SMB and mid-market realities. For more information, visit www.sonicwall.com or follow us on X, LinkedIn , Facebook , and Instagram . Role Overview As our lead AI/ML Engineer , you will design, build, and scale the intelligence layer powering our next-generation security products. You will turn complex datasets—including configurations, security alerts, and raw network logs—into production-ready AI capabilities that drive automated analysis, reasoning, and intelligent recommendations. Key Responsibilities Architect AI Systems: Design and deploy robust Retrieval-Augmented Generation (RAG) pipelines, agentic workflows, and LLM applications tailored to parse and reason over security telemetry and unstructured logs. Model Development & Tuning : Train, fine-tune, and evaluate ML/DL models for pattern matching, anomaly detection, and classification across massive, heterogeneous security datasets. Ensure AI Trust & Alignment : Implement strict guardrails, evaluation frameworks, and safety alignment techniques to ensure all model outputs and recommendations are deterministic, safe, and highly accurate. Establish MLOps: Build and maintain scalable ML pipelines (from data preprocessing to model monitoring in production), collaborating closely with Data and Product Engineers to ensure low-latency, secure inferences. Required Experience & Ski

For more than 30 years, SonicWall has delivered a partner-first unified cybersecurity portfolio that helps SMBs, MSPs, and IT teams consolidate network security, endpoint security, security service edge (SSE), and threat response across hybrid environments. By bringing connected technology, real-time threat intelligence, automation, and expert services together, SonicWall helps organizations simplify security operations, achieve better security outcomes, and lower total cost of ownership. Backed by a global ecosystem of more than 17,000 partners, SonicWall delivers enterprise-grade protection built for SMB and mid-market realities. For more information, visit www.sonicwall.com or follow us on X, LinkedIn , Facebook , and Instagram . Role Overview We are seeking a highly skilled and visionary Senior Principal Engineer to lead the architecture, design, and development of our next-generation Enterprise Wireless Access Point (AP) solutions. In this role, you will define the software architecture for state-of-the-art Wi-Fi 6, 6E, and Wi-Fi 7 access points. You will bridge the gap between low-level silicon firmware and high-level cloud management platforms, ensuring our APs deliver enterprise-grade performance, seamless roaming, high security, and cloud-driven scalability. If you have deep expertise in embedded Linux, 802.11 protocols, and cloud-managed networking, we want you on our team. Key Responsibilities Technical Leadership & Architecture End-to-End Architecture: Own the software architecture, design, and delivery of advanced Wi-Fi features from silicon SDK integration up to cloud-managed provisioning systems. Enterprise Wi-Fi Evolution: Design and develop advanced features utilizing Wi-Fi 6, Wi-Fi 6E, and Wi-Fi 7 standards to deliver enterprise-grade performance. Advanced Wireless Feature Design: Architect and implement high-value wireless application features including Wi-Fi Mesh, Neighbor Awareness Networking (NAN),

Location: New York City or San Francisco - 4 days in office About the Role We are looking for a highly technical Senior Security Engineer who is passionate about protecting data across modern SaaS, cloud, endpoint, and analytics environments. This role is ideal for someone who enjoys solving complex data security challenges through engineering, automation, and AI rather than relying solely on commercial tools. You will help build, scale, and continuously evolve Sigma’s data security capabilities across SaaS applications, cloud platforms, endpoints, collaboration tools, AI systems, and data warehouses. You will be joining a dynamic and highly technical Security Engineering team at Sigma. This is a hands-on engineering role for builders, innovators, and problem-solvers who want to create scalable security solutions that protect the organization's most critical asset - data. What You'll Do Design, build, and maintain security platforms, services, APIs, automation, and internal tooling that protect Sigma's data across cloud, SaaS, endpoint, and analytics environments. Develop scalable solutions for data discovery, classification, governance, access controls, monitoring, and protection using modern engineering practices and automation. Build and mature capabilities around CASB, DLP, DSPM, SSPM, insider risk, and data access governance to reduce the risk of unauthorized access, sharing, or exposure of sensitive information. Build and maintain DLP controls and tooling across multiple cloud, OS environments and decentralized datasets, implementing and tuning prevention capabilities that protect against sophisticated data security incidents. Drive automation across DLP engineering and operations by leveraging LLMs, agentic AI, and an automation-first mindset to streamline workflows, reduce manual effort, and scale data protection coverage. Design and implement security controls across SaaS applications, collaboration platforms, endpoints, and business-critical

For more than 30 years, SonicWall has delivered a partner-first unified cybersecurity portfolio that helps SMBs, MSPs, and IT teams consolidate network security, endpoint security, security service edge (SSE), and threat response across hybrid environments. By bringing connected technology, real-time threat intelligence, automation, and expert services together, SonicWall helps organizations simplify security operations, achieve better security outcomes, and lower total cost of ownership. Backed by a global ecosystem of more than 17,000 partners, SonicWall delivers enterprise-grade protection built for SMB and mid-market realities. For more information, visit www.sonicwall.com or follow us on X, LinkedIn , Facebook , and Instagram . Responsibilities: o Order processing  Review customer orders to ensure accuracy and compliance.  Enter orders in accordance with company policy and customer requirements  Provide customer service to distribution and reseller partners  Manage order flow through fulfillment and invoicing o Cross functional coordination with warehouse, manufacturing, sales, and finance teams. o Provide a point of contact for customer inquiries. o Process return request (RMAs) and customer credits o Maintain documentation of Order Management processes Skill Requirements: • Intermediate Excel skills (pivot tables, VLOOKUP, data analysis) • Proficiency in using ERP order processing systems and CRM tools (e.g., Salesforce) • Understanding of supply chain and logistics processes • Ability to collaborate cross-functionally with sales, finance, and other relevant teams • Knowledge of international trade regulations and compliance • Time management and ability to prioritize tasks under pressure; self-managing • Ability to identify and implement process improvements. Fluent in English (written and verbal) Education: • Bachelor’

About Hexnode Hexnode is a global leader in Unified Endpoint Management (UEM) , trusted by over 100 countries and managing millions of devices worldwide. With a rapid pace of innovation, we have established ourselves as a dominant force across Apple, Windows, Android, macOS, Linux, and tvOS. Why Hexnode? Hexnode is a rare combination of global scale, product excellence, and startup-level velocity. We operate in a mission-critical category—supporting organizations that rely on secure, reliable device management every single day. Joining Hexnode means stepping into a company in hyper-growth mode. With millions of devices under management and 100+ annual feature releases, you will have the opportunity to shape the next phase of a category-defining platform . About the Role: We are seeking a data-driven and strategic SEO Specialist to join our marketing team. This role is ideal for someone with deep expertise in organic search and a strong understanding of the B2B SaaS landscape. You will be responsible for developing and executing SEO strategies that drive qualified traffic, improve search rankings, and contribute to pipeline growth. Key Responsibilities: Develop and implement comprehensive SEO strategies aligned with business goals and target audience. Conduct keyword research, competitive analysis, and content gap analysis to identify growth opportunities. Optimize website architecture, content, and landing pages for search engines and user experience. Collaborate with content, product marketing, and web development teams to ensure SEO best practices are integrated. Monitor and report on SEO performance using tools like Google Analytics, Search Console, SEMrush, Ahrefs, etc. Stay updated with the latest SEO trends, algorithm updates, and industry developments. Manage technical SEO audits and recommend fixes for crawlability, indexation, and site speed. Build and execute link-building strategies to improve domain au

For more than 30 years, SonicWall has delivered a partner-first unified cybersecurity portfolio that helps SMBs, MSPs, and IT teams consolidate network security, endpoint security, security service edge (SSE), and threat response across hybrid environments. By bringing connected technology, real-time threat intelligence, automation, and expert services together, SonicWall helps organizations simplify security operations, achieve better security outcomes, and lower total cost of ownership. Backed by a global ecosystem of more than 17,000 partners, SonicWall delivers enterprise-grade protection built for SMB and mid-market realities. For more information, visit www.sonicwall.com or follow us on X, LinkedIn , Facebook , and Instagram . CSE SRE – Systems Focus Job Description As a Software Dev Senior Engineer, you will own the reliability, scalability, and operational excellence of our Cloud-based services. You will define and enforce reliability standards, drive the adoption of SRE practices across engineering teams, and build the systems and tooling that keep our production infrastructure healthy. We follow a DevOps model: Development and Operations teams are integrated, and the SRE function acts as the reliability layer — setting Service Level Objectives, managing error alerts, and continuously reducing toil through engineering. Key Responsibilities: Lead on call response and triage – help design and lead the 24x7 response team for triage and rally engineering to address service degradation, facilitating process and communications along the way Define, publish, and continuously refine Service Level Indicators (SLIs), Service Level Objectives (SLOs), and Service Level Agreements (SLAs) for all critical services, partnering with product and engineering leadership. Own the error management practices, including monitoring and alerting, and surfacing notable errors to the development teamLead the d

About Hexnode Hexnode is a global leader in Unified Endpoint Management (UEM) , trusted by over 100 countries and managing millions of devices worldwide. With a rapid pace of innovation, we have established ourselves as a dominant force across Apple, Windows, Android, macOS, Linux, and tvOS. Why Hexnode? Hexnode is a rare combination of global scale, product excellence, and startup-level velocity. We operate in a mission-critical category—supporting organizations that rely on secure, reliable device management every single day. Joining Hexnode means stepping into a company in hyper-growth mode. With millions of devices under management and 100+ annual feature releases, you will have the opportunity to shape the next phase of a category-defining platform . Role We’re looking for a Senior Marketing Manager to lead our PMM team and own the end-to-end PLG ecosystem. If you’re an expert at translating deep technical capabilities into persuasive narratives and using data to crush friction points, join us and help us shape the future of Unified Endpoint Management. Responsibilities Own the end-to-end launch lifecycle. Define the positioning and messaging that showcases Hexnode’s innovative edge, ensuring our platform stands out as the modern standard against legacy competitors. Lead the strategy for self-serve onboarding and user retention. Use product analytics to identify "Aha!" moments and friction points, designing in-app experiences that drive feature adoption and reduce Time-to-Value (TTV). Oversee the product analytics ecosystem. Define event-driven tracking schemas and build high-level visualization dashboards to monitor churn risk, usage trends, and customer health scores. Act as the "Editor-in-Chief" for the PMM team. Ensure all content—from whitepapers to in-app tooltips—is persona-specific, persuasive, and technically accurate. Directly manage a team of Product

About Hexnode Hexnode is a global leader in Unified Endpoint Management (UEM) , trusted by over 100 countries and managing millions of devices worldwide. With a rapid pace of innovation, we have established ourselves as a dominant force across Apple, Windows, Android, macOS, Linux, and tvOS. Why Hexnode? Hexnode is a rare combination of global scale, product excellence, and startup-level velocity. We operate in a mission-critical category—supporting organizations that rely on secure, reliable device management every single day. Joining Hexnode means stepping into a company in hyper-growth mode. With millions of devices under management and 100+ annual feature releases, you will have the opportunity to shape the next phase of a category-defining platform in our most strategically critical region: The Americas. Role We are seeking a high-energy, results oriented Inside Sales Executive to join our Enterprise Sales team. In this role, you will be the engine of our growth, working cross-functionally to deliver tailored solutions that solve complex client challenges and drive aggressive revenue expansion. Location: Alpharetta GA US (Hybrid: 3 days per week) Responsibilities Proactively identify and hunt for new sales opportunities through high-volume outbound outreach (calls, emails, and social) and rapid follow-ups on qualified leads. Deliver high-impact product demos and presentations, translating Hexnode’s technical capabilities into tangible business value for clients. Maintain a meticulous sales pipeline within our CRM, ensuring accurate forecasting and data-driven reporting to leadership. Expand Hexnode’s footprint by targeting key new accounts while nurturing and upselling within your existing portfolio. Consistently meet and exceed individual sales targets, directly impacting our rapid expansion in the US market. Stay ahead of ind

For more than 30 years, SonicWall has delivered a partner-first unified cybersecurity portfolio that helps SMBs, MSPs, and IT teams consolidate network security, endpoint security, security service edge (SSE), and threat response across hybrid environments. By bringing connected technology, real-time threat intelligence, automation, and expert services together, SonicWall helps organizations simplify security operations, achieve better security outcomes, and lower total cost of ownership. Backed by a global ecosystem of more than 17,000 partners, SonicWall delivers enterprise-grade protection built for SMB and mid-market realities. For more information, visit www.sonicwall.com or follow us on X, LinkedIn , Facebook , and Instagram . Role Overview SonicWall is seeking a Distinguished Engineer to define and drive the long-term technical vision, architecture, and evolution of its Secure Private Access (SPA) platform and Zero Trust access technologies. This role serves as the highest level of individual contributor leadership, influencing architecture, engineering strategy, and innovation across multiple product and engineering organizations. The role builds upon SonicWall's current cloud-native SSE, ZTNA, and secure access initiatives. Key Responsibilities Define and drive the long-term technical vision and architecture strategy for SonicWall's Secure Private Access (SPA) platform and Zero Trust access technologies. Lead the design and evolution of highly scalable, secure, resilient, cloud-native distributed systems. Influence technical direction, architectural decisions, and engineering standards across multiple product and engineering organizations. Provide technical leadership during critical production incidents, customer escalations, and security events, driving root cause analysis and long-term architectural improvements. Serve as a trusted technical advisor to engineering and executive leadership. Mentor Principal Engineers and cultivate tech

For more than 30 years, SonicWall has delivered a partner-first unified cybersecurity portfolio that helps SMBs, MSPs, and IT teams consolidate network security, endpoint security, security service edge (SSE), and threat response across hybrid environments. By bringing connected technology, real-time threat intelligence, automation, and expert services together, SonicWall helps organizations simplify security operations, achieve better security outcomes, and lower total cost of ownership. Backed by a global ecosystem of more than 17,000 partners, SonicWall delivers enterprise-grade protection built for SMB and mid-market realities. For more information, visit www.sonicwall.com or follow us on X, LinkedIn , Facebook , and Instagram . Responsibilities Lead development and optimization of a key dataplane module for SonicWall NGFW platforms. Design, implement, and enhance high‑performance packet‑processing paths using DPDK/ODP/OFP or similar frameworks. Diagnose and resolve complex performance, throughput, and latency issues in the dataplane. Collaborate with platform, networking, security, and QA teams to deliver features and product improvements. Prototype and evaluate new dataplane technologies, contributing to next‑gen NGFW capabilities. Influence architectural decisions, scalability strategies, and long‑term technical direction for dataplane components. Requirements 10+ years of experience in C/C++ systems‑level development for networking or embedded platforms. Strong hands‑on expertise in DPDK, ODP, OFP , or similar high‑performance packet‑processing frameworks. Solid understanding of L3/L4 networking protocols , including IPv4/IPv6, routing, NAT, VPN/IPsec/SSL, and related protocols. Proven ability to build multi‑threaded, low‑latency, high‑throughput systems. Strong knowledge of OS internals, memory and concurrency models, and network stack behaviour. Excellent debugging, performance tuning, and system analysis s

Talent Acquisition Specialist Location: Alpharetta, GA (Hybrid) About Hexnode Hexnode is a global leader in Unified Endpoint Management (UEM) , trusted by over 100 countries and managing millions of devices worldwide. With a rapid pace of innovation, we have established ourselves as a dominant force across Apple, Windows, Android, macOS, Linux, and tvOS. The Americas is our most strategically critical region. As we enter a phase of hyper-expansion, we are looking for a high-impact Talent Acquisition Specialist to serve as the architect of our growth, finding the people who will define Hexnode’s future. Why Hexnode? Hexnode is a rare combination of global scale, product excellence, and startup-level velocity. We operate in a mission-critical category—unified endpoint management—supporting organizations that rely on secure, reliable device management every minute of every day. Role As a Talent Acquisition Specialist, you will be the face of Hexnode for candidates across Go-To-Market roles. You are not just a "screener"—you are a consultant to our leadership team, a storyteller for our brand, and a closer who understands how to win talent in a competitive B2B SaaS market. Responsibilities Collaborate with hiring managers to translate business goals into headcount reality, defining "what great looks like" for every role. Manage the end-to-end journey from creative sourcing and initial outreach to complex offer negotiations and closing. Go beyond the "Apply" button. Use advanced Boolean, LinkedIn Recruiter, and creative networking to engage high-performing passive talent. Deliver a world-class candidate experience that mirrors the excellence of our product—transparent, efficient, and professional. Drive employer branding initiatives to position Hexnode as the employer of choice in the North American tech hub and beyond. Leverage ATS data and market insights to optimize pipelines and provide regular updates to regional stakeholders. Who You Are You have exten

Location: US – Multiple locations About Hexnode Hexnode is a global leader in Unified Endpoint Management (UEM), trusted by over 100 countries and managing millions of devices worldwide. With a rapid pace of innovation, we have established ourselves as a dominant force across Apple, Windows, Android, macOS, Linux, and tvOS. Why Hexnode? Hexnode is a rare combination of global scale, product excellence, and startup-level velocity. We operate in a mission-critical category—supporting organizations that rely on secure, reliable device management every single day. Joining Hexnode means stepping into a company in hyper-growth mode. With millions of devices under management and 100+ annual feature releases, you will have the opportunity to shape the next phase of a category-defining platform in our most strategically critical region: The Americas. Role As a Senior Account Executive, you will have full ownership of bookings growth for new accounts across your assigned territory. We are seeking a relentless hunter with a deep understanding of their assigned region’s unique market dynamics. You will drive weekly pipeline generation from net-new accounts and installed based customers while collaborating with your Regional Channel Manager to accelerate growth and crush quotas. Responsibilities • Define and execute a comprehensive quarterly sales plan to penetrate the market. • Actively lead outreach efforts to secure new business and convert high-intent prospects into long-term partners. • Develop and manage a robust sales pipeline, navigating complex, multi-stakeholder transactions through the full sales cycle. • Co-sell and strategize with regional partners, distributors, and VARs to accelerate growth and brand presence. • Provide Hexnode leadership with feedback on local market opportunities, industry-specific needs, and competitive trends. • Maintain high levels of data accuracy and forecast predictability within Salesforce. Required

For more than 30 years, SonicWall has delivered a partner-first unified cybersecurity portfolio that helps SMBs, MSPs, and IT teams consolidate network security, endpoint security, security service edge (SSE), and threat response across hybrid environments. By bringing connected technology, real-time threat intelligence, automation, and expert services together, SonicWall helps organizations simplify security operations, achieve better security outcomes, and lower total cost of ownership. Backed by a global ecosystem of more than 17,000 partners, SonicWall delivers enterprise-grade protection built for SMB and mid-market realities. For more information, visit www.sonicwall.com or follow us on X, LinkedIn , Facebook , and Instagram . Responsibilities: • Driving revenue growth through a channel/partner-focused approach to generate net new business • Growing existing SMB accounts through selected regional channel partners and distributors • Engaging and supporting channel partners in activities that contribute to pipeline growth and revenue generation • Enhancing and strengthening relationships with Channel Partners through knowledge of SonicWall’s technology, products, and services • Promoting and driving marketing campaigns within the channel community • Maintaining relationships with channel partners, including understanding their business models, organizational structures, and supporting annual business planning processes • Driving Channel Partner revenue and managing pipeline activity • Conducting outbound phone and email communications with both existing and prospective Channel Partners • Acting as a liaison between Customers, Partners, and the SonicWall sales organization Requirements: • Must reside in the U.S. and be located in the Central, Mountain, or Pacific time zones • Strong written and verbal communication skills • Strong critical thinking skills • Effective communication skills, including the ability to translate complex data and ana

Technical Program Manager- HP Wolf Security Description - HP's Personal Systems business spans PCs, displays, software, and services designed for commercial, consumer, and gaming customers worldwide. At the center of this portfolio is HP's commitment to delivering secure, manageable, and differentiated end-user experiences that scale across global enterprises, governments, and SMBs. As security threats continue to evolve, HP integrates protection across the entire Personal Systems ecosystem, from hardware and firmware to software, cloud services, and security solutions, enabling customers to confidently deploy and manage their fleets without compromising performance, usability, or resilience. HP Wolf Security is a market-leading endpoint security portfolio that combines hardware-enforced security, threat containment, endpoint management, and cloud-based services to protect customers from modern cyber threats. The portfolio spans secure PCs, firmware and BIOS protection, cloud management platforms, endpoint security solutions, and innovative security services. Job Summary This role is responsible for leading complex, cross-functional programs within the HP Wolf Security organization. You will drive the planning, execution, and delivery of strategic initiatives across software, cloud, firmware, and platform security solutions, ensuring programs are delivered on schedule, within scope, and aligned to business objectives. You will partner closely with Engineering, Product Management, Security Research, Architecture, Customer Success, Commercial teams, and executive stakeholders to coordinate program activities, manage dependencies, mitigate risks, and enable successful product delivery. The successful candidate will bring strong technical program management expertise, exceptional stakeholder management skills, and the ability to navigate hig

About Mitsogo & Hexnode Mitsogo is a global technology company that deeply values the contribution of every team member. Our success in attracting exceptional talent reflects our commitment to fostering an inclusive, supportive, and high-performing workplace culture. In a fast-changing technological landscape, we prioritise continuous professional development, equipping our employees with diverse opportunities to refine and broaden their skill sets. Hexnode , the enterprise software division of Mitsogo Inc., was founded to simplify the modern digital workspace. Operating in over 100 countries, Hexnode Unified Endpoint Management (UEM) empowers organisations across diverse sectors to secure, manage, and streamline their IT ecosystems. We are at the forefront of driving seamless workplace digital transformation across enterprise software and cybersecurity. Role Overview As a Solutions Engineer , you will play a pivotal role in driving Hexnode’s growth across the UK and regional enterprise market. Working closely with our Sales and Product Development teams, you will act as the technical subject matter expert during the pre-sales cycle. You will be responsible for understanding complex enterprise customer requirements, delivering tailored technical demonstrations, and translating Hexnode’s strategic value into winning customer solutions. Key Responsibilities Pre-Sales Technical Leadership: Partner with the Sales team to drive technical validation, scoping, and enterprise solution delivery during the sales lifecycle. Customer Needs Analysis: Engage with enterprise IT heads, cybersecurity leaders, and systems administrators to discover, document, and analyse technical requirements. Tailored Demonstrations: Design and deliver engaging, highly customized product demonstrations and Proof of Concepts (PoCs) tailored to prospect use cases. Strategic Value Articulation: Clearly articulate the business and security value of Hexnode’s UEM platform to both technical stakehold