Endpoint Support Engineer Jobs

About Hexnode Hexnode is a global leader in Unified Endpoint Management (UEM) , trusted by over 100 countries and managing millions of devices worldwide. With a rapid pace of innovation, we have established ourselves as a dominant force across Apple, Windows, Android, macOS, Linux, and tvOS. Fuelling the transformation to a seamless ecosystem of connected tools, Hexnode is revolutionizing the enterprise software and cybersecurity landscape. The role We are seeking an energetic, versatile, and highly capable HR & TA Specialist to serve as the Founding HR professional for our Manila location. In this high-impact role, you will build and drive our local HR foundation, talent acquisition pipeline, and workplace administrative operations from the ground up. As the local anchor, you will collaborate closely with regional HR & TA teams in India as well as global cross-functional leadership to ensure seamless alignment, cultural integration, and compliance across our expanding international presence. Work Setup: Full-Time, Onsite (5 Days/Week) Location: Manila, Philippines Responsibilities Founding HR & Global Collaboration Establish and anchor the local HR, Talent Acquisition, and Workplace Operations function from scratch. Partner and collaborate closely with extended HR and Talent Acquisition teams in India to drive joint hiring initiatives, share best practices, and align company culture. Talent Acquisition & Sourcing Own end-to-end local recruitment with a focus on Go-To-Market (GTM) and operational roles. Collaborate with hiring managers to translate business goals into headcount reality, defining "what great looks like" for every role. Manage the full candidate lifecycle from creative sourcing and outreach to complex offer negotiations and closing. Drive local employer branding initiatives to position Hexnode as an employer of choice in the Manila market. Employee Lifecycle & Operations Manage full-cycle onboarding (pre-employment checks, o

ABOUT HEXNODE Hexnode is a global leader in Unified Endpoint Management (UEM), trusted by over 100 countries and managing millions of devices worldwide. With a rapid pace of innovation, we have established ourselves as a dominant force across Apple, Windows, Android, macOS, Linux, and tvOS.Hexnode is a rare combination of global scale, product excellence, and startup-level velocity. We operate in a mission-critical category—unified endpoint management—supporting organizations that rely on secure, reliable device management every minute of every day. ROLE OVERVIEW We are looking for an experienced Recruiter to join our Talent Acquisition team. The ideal candidate will have a proven background in sourcing and hiring top-tier GTM (Go-To-Market)and Marketing talent for fast-growing SaaS or product-led organizations. You will play a key role in building the high-performing business teams that drive Hexnode’s market success. KEY RESPONSIBILITIES Partner directly with leadership and hiring managers to understand Go-To-Market strategies and marketing requirements to build sharp, effective job descriptions. Proactively identify, screen, and engage high-potential passive candidates throughvarious channels, including LinkedIn Recruiter, targeted premium job boards, employee networks, and social channels. Seamlessly manage the complete recruitment lifecycle, focusing predominantly on high-impact GTM, Marketing, and Sales operations roles alongside other corporate functions. Conduct initial behavioral and role-specific core assessments, screening candidates for cultural alignment and skill proficiency before managing interview workflows with internal stakeholders. Cultivate and nurture an active, engaged pipeline of qualified commercial and GTM candidates for immediate openings and forecasted regional expansion. Track hiring velocity and optimize pipelines using analytics to ensure high-efficiency sourcing strategies. Act as a proud brand ambassador, ensuring

About Hexnode Hexnode is a global leader in Unified Endpoint Management (UEM) , trusted by over 100 countries and managing millions of devices worldwide. With a rapid pace of innovation, we have established ourselves as a dominant force across Apple, Windows, Android, macOS, Linux, and tvOS. Fuelling the transformation to a seamless ecosystem of connected tools, Hexnode is revolutionizing the enterprise software and cybersecurity landscape. The role We are seeking a strategic Presales / Solution Consultant with deep expertise in the Cybersecurity and UEM domain. In this Senior role, you will be the technical architect behind our sales success— bridging the gap between complex security requirements and Hexnode’s cutting-edge solutions. You will drive the presales lifecycle, lead high-stakes technical engagements, and ensure seamless implementation for our global enterprise clientele. If you are passionate about technology and eager to make a real impact, Hexnode has the perfect opportunity for you! Responsibilities Strategic Architecture: Lead technical discovery sessions to translate complex enterprise business needs into robust, scalable security architectures. Executive Demonstrations & POCs: Command high-stakes product demonstrations and orchestrate complex Proof-of-Concept (POC) deployments that clearly validate Hexnode's value proposition to potential clients. Technical Advisory: Serve as a trusted consultant to C-level executives and IT Directors, providing authoritative guidance throughout the sales cycle. Bid Management: Lead the technical response for RFPs/RFIs, ensuring all documentation is meticulous and competitive. Cross-functional Collaboration: Partner with Product and Engineering teams to advocate for customer feature requests and influence the product roadmap. Performance Excellence: Ensure high levels of customer satisfaction (CSAT) by overseeing the transition from presales to successful long-term implementation. Required

About Hexnode Hexnode is a global leader in Unified Endpoint Management (UEM), trusted by over 100 countries and managing millions of devices worldwide. With a rapid pace of innovation, we have established ourselves as a dominant force across Apple, Windows, Android, macOS, Linux, and tvOS. Hexnode is a rare combination of global scale, product excellence, and startup-level velocity. We operate in a mission-critical category—unified endpoint management—supporting organizations that rely on secure, reliable device management every minute of every day. Role Drive high-velocity pipeline and revenue growth through a strategic partner ecosystem across Pan India . You will be responsible for recruiting, enabling, and co-selling with top-tier VARs, MSPs, and Distributors, targeting key buyers in IT, Security, and Endpoint Management within the Indian subcontinent . Responsibilities Identify and activate 20–40 high-impact partners across India, prioritizing quality and long-term alignment over sheer volume. Develop and execute "Top 10" quarterly business plans, including joint pipeline development, executive alignment, and structured QBRs tailored to the Indian market. Empower partners through expert-level pitch coaching, product demos, and sharp competitive positioning against incumbents like Intune, JAMF, Ivanti, and Workspace ONE. Design compelling partner offers, including creative bundling, MDF/co-marketing initiatives, and clear referral/resale frameworks suitable for the local ecosystem. Maintain a rigorous cadence for forecasting partner-sourced pipeline, influence, and bookings to ensure consistent quota over-performance. Who You Are 8–15 years of B2B partner/channel sales experience, specifically within SaaS, Security, or IT Infrastructure. Proven record of carrying a partner quota and navigating 2-tier distribution models (Distributor → Reseller/MSP) within the Indian geography. Exceptionally comfortable selling into the Indian mid-market and commercial enterpris

About Hexnode Hexnode is a global leader in Unified Endpoint Management (UEM) , trusted by over 100 countries and managing millions of devices worldwide. With a rapid pace of innovation, we have established ourselves as a dominant force across Apple, Windows, Android, macOS, Linux, and tvOS. Fuelling the transformation to a seamless ecosystem of connected tools, Hexnode is revolutionizing the enterprise software and cybersecurity landscape. The role We are seeking an analytical and strategic Senior Account Manager to drive value realization, adoption, and growth for our North American enterprise clients. In this role, you will serve as the primary strategic advisor to our most critical "Tier 1" accounts. You will own the full success lifecycle—from onboarding to renewal and expansion—ensuring our clients achieve long-term success through the Hexnode UEM ecosystem. As a Senior Account Manager at Hexnode, you will be the bridge between our cutting-edge UEM technology and our clients' mission-critical outcomes. If you thrive on technical complexity, consult with confidence at the C-suite level, and are driven by data-backed growth, we want you on our team! Note: This role requires full flexibility to work shifts aligned with U.S. business hours (EST/PST). Responsibilities Serve as the primary point of contact for a portfolio of 200–250 enterprise accounts, ensuring their business outcomes are met through the Hexnode ecosystem. Proactively identify business goals and align them with platform capabilities. Drive deep product adoption through data-driven success planning, regular business reviews (QBRs), and tailored optimization strategies. Own the renewal pipeline for your portfolio, taking full responsibility for hitting specific churn and expansion targets in close partnership with Sales. Monitor and manage critical health metrics, including Net Retention Rate (NRR), NPS, and Churn Rate, providing actionable insights. Act as the primary internal advocate for your clie

About Hexnode Hexnode is a global leader in Unified Endpoint Management (UEM), trusted across 100+ countries managing millions of devices. We operate at the intersection of security and enterprise management across Apple, Windows, Android, macOS, Linux, and tvOS ecosystems. Joining Hexnode means stepping into a hyper-growth environment where you will directly impact our most strategic market: The Americas. The role As the Field Marketing Manager , you will own and execute our regional field marketing strategy to drive brand awareness, pipeline generation, and partner acceleration. Working closely with sales, channel, and global marketing teams, you will plan and manage high-impact trade shows, executive roundtables, partner co-marketing programs, and ABM initiatives across the region. R esponsibilities Pipeline & ABM Strategy: Partner with US Sales and Channel Managers to plan, execute, and track regional field marketing campaigns that directly build marketing-influenced pipeline (MQLs/SQOs). Channel Co-Marketing: Align with regional VARs, MSPs, and distribution partners to deliver joint field activities and maximize co-op marketing investments. End-to-End Event Management: Own the strategy, execution, and ROI of regional trade shows, roadshows, partner events, and customer roundtables—from concept to post-event lead routing. On-Site Brand Ambassador: Represent Hexnode on-site at key industry events, engaging directly with CISOs, IT directors, channel partners, and end-customers. Campaign Attribution & Reporting: Track and measure event performance, ROI, and pipeline progression using Salesforce and marketing automation platforms. Required Skills & Qualifications 4–7 years of B2B SaaS field marketing or demand generation experience (Cybersecurity, Enterprise IT, UEM/MDM, or Infrastructure software strongly preferred). Proven track record of managin

About Hexnode Hexnode is a global leader in enterprise security and Unified Endpoint Management (UEM), trusted across 100+ countries and managing millions of devices worldwide. Operating at the intersection of startup-level velocity and global scale, we deliver mission-critical security and device management across Apple, Windows, Android, macOS, Linux, and tvOS ecosystems. As we rapidly expand beyond traditional UEM into cutting-edge enterprise security (XDR), Identity Management (IdP), Agentic AI, and Digital Employee Experience (DEX), we offer an environment where your leadership directly shapes the trajectory of a category-defining platform. Role Overview As the Regional Channel Manager for LATAM, you will drive high-velocity pipeline and revenue growth across Latin America, with a primary focus on Brazil and key regional markets. You will own the full partner lifecycle—recruiting, enabling, and co-selling with top-tier VARs, MSPs, SIs, and regional Distributors to capture market share across IT, Security, and Endpoint Management buyers. Key Responsibilities Partner Acquisition & Strategy: Identify, onboard, and activate a high-performing ecosystem of LATAM partners, balancing strategic breadth with deep partner engagement. Joint Business Planning: Execute structured quarterly business plans with top partners, driving aligned pipeline targets, joint marketing execution, and regular QBRs. Enablement & Co-Selling: Train and coach partner sales and technical teams on pitch delivery, live demos, and competitive positioning against incumbents. Go-To-Market Execution: Structure high-impact partner programs, including co-marketing investments (MDF), local bundle promotions, and localized channel deal registration frameworks. Pipeline & Forecasting: Maintain high-cadence pipeline hygiene and quota predictability across direct partner-sourced and co-sell bookings. Internal Advocacy: Collaborate seamlessly with internal Solutions Engineering, Deal Desk,

About Hexnode Hexnode is a global leader in Unified Endpoint Management (UEM) , trusted by over 100 countries and managing millions of devices worldwide. With a rapid pace of innovation, we have established ourselves as a dominant force across Apple, Windows, Android, macOS, Linux, and tvOS. Why Hexnode? Hexnode is a rare combination of global scale, product excellence, and startup-level velocity. We operate in a mission-critical category—supporting organizations that rely on secure, reliable device management every single day. Joining Hexnode means stepping into a company in hyper-growth mode. With millions of devices under management and 100+ annual feature releases, you will have the opportunity to shape the next phase of a category-defining platform. Role Drive high-velocity pipeline and revenue growth through a strategic partner ecosystem across the UK. You will be responsible for the full lifecycle of the partnership: recruiting, enabling, and actively co-selling with top-tier VARs, MSPs, and Distributors to close complex enterprise deals. You will target key buyers in IT, Security, and Endpoint Management, building the blueprint for how Hexnode wins at scale through the channel. Responsibilities Identify and activate a strategic portfolio of partners, prioritizing quality and long-term alignment over sheer volume. Develop and execute "Top 10" quarterly business plans, including joint pipeline development, executive alignment, and structured QBRs. Empower partners through expert-level pitch coaching, product demos, and sharp competitive positioning against incumbents like Intune, JAMF, Ivanti, and Workspace ONE. Actively assist partners in navigating long-cycle, multi-stakeholder engagements to ensure successful closure with organizations ranging from 1,000 to 10,000+ employees. Collaborate on compelling partner offers, including creative bundling, MDF/co-marketing initiatives, and clear referral/resale frameworks. Maintain a disciplined cadence for fore

ABOUT THE ROLE The Cybersecurity Engineer is responsible for independently executing defined security engineering and operational work across Accela’s endpoints, identities, cloud platforms, and enterprise systems. This role applies established security standards and practices to troubleshoot issues, maintain technical controls, analyze findings, implement solutions, and identify opportunities to improve how the team operates. The Cybersecurity Engineer partners with IT, Engineering, DevOps, IAM, Compliance, and other teams to maintain effective technical safeguards while supporting business continuity. The role is expected to independently manage routine and moderately complex work, make sound decisions within established practices, and escalate highly complex or unfamiliar matters to senior engineers or security leadership as appropriate. The ideal candidate brings strong enterprise IT experience, hands-on exposure to security technologies, and the ability to take ownership of assigned work from identification through resolution. This individual is also expected to identify recurring issues, recommend process or automation improvements, and continue building technical depth across security tooling, cloud platforms, and enterprise systems. SPECIFIC RESPONSIBILITIES Independently manage endpoint security and compliance activities across Windows, macOS, and Linux environments, including security baselines, EDR and antivirus agents, disk encryption, MDM, and operating system hardening. Administer and troubleshoot identity and access controls, including account provisioning and deprovisioning, SSO, MFA, conditional access, and authentication issues. Monitor and analyze alerts and logs within SIEM, EDR, and related platforms, perform initial triage, take appropriate action within established procedures, and escalate complex findings when necessary. Conduct initial technical investigations by gathering and analyzing evidence, documenting findings, and recommending

About Hexnode Hexnode is a global leader in Unified Endpoint Management (UEM) , trusted by over 100 countries and managing millions of devices worldwide. With a rapid pace of innovation, we have established ourselves as a dominant force across Apple, Windows, Android, macOS, Linux, and tvOS. Hexnode is a rare combination of global scale, product excellence, and startup-level velocity. We operate in a mission-critical category—unified endpoint management—supporting organizations that rely on secure, reliable device management every minute of every day. Job Overview: As an Solution Engineer, you will be a key player in shaping the success of our product by collaborating with the sales and product development teams. You will be responsible for understanding customer needs, presenting product demonstrations, and showcasing the value of our product. Responsibilities: Engage with potential clients to understand their business requirements and challenges. Conduct a thorough needs analysis to align our product with customer needs. Conduct compelling and informative product demonstrations to showcase the features and benefits of our solution. Customize demonstrations to address specific customer requirements and pain points. Develop a deep understanding of the technical aspects of our product and its integration with diverse IT environments. Collaborate with the product development team to stay informed about the latest features and updates. Work closely with the sales team to provide technical expertise during the sales process. Collaborate with the marketing team to develop and enhance sales collateral and presentations. Build and maintain strong relationships with key stakeholders, including IT decision-makers. Address customer inquiries and concerns during the presales process. Stay informed about industry trends, competitor products, and market demands. Provide feedback to the product development team based on customer interactions. Requirements: Bache

About Hexnode Hexnode is a global leader in Unified Endpoint Management (UEM), trusted in over 100 countries and managing millions of devices worldwide. With continuous innovation across Apple, Windows, Android, Linux, and tvOS ecosystems, Hexnode is redefining enterprise mobility and cybersecurity. As we expand our Extended Detection and Response (XDR) capabilities, we are building a next-generation data platform designed for massive scalability, real-time intelligence, and high-performance security analytics. Role Overview We are seeking a high-caliber Global Sales Performance Trainer who will move beyond traditional product training to coach our Sales and Account Executives in the art of psychological persuasion . Your goal is to refine our team's ability to navigate complex global negotiations, dismantle high-level objections, and deliver a consultative sales experience that resonates with enterprise leaders in North America, Europe, and beyond. Note: This is a full-time, onsite role in Chennai. Candidates must be available for afternoon shifts (2 pm to 11 pm or 3 pm to 12 midnight) and occasional night shifts to align with our global sales cycles and provide real-time floor coaching. R esponsibilities Conduct targeted coaching sessions focused on psychological selling triggers, rapport building, and advanced closing techniques. Design and implement enablement programs specifically aimed at increasing conversion rates, shortening sales cycles, and boosting average deal value. Develop and maintain the comprehensive "Hexnode Sales Playbook," covering the entire buyer journey—from initial hook to final multi-stakeholder negotiation. Regularly audit live and recorded sales calls (using tools like Gong/Chorus) to identify "logic gaps" and provide immediate, constructive feedback to sales executives. Create and train the team on structured framew

For more than 30 years, SonicWall has delivered a partner-first unified cybersecurity portfolio that helps SMBs, MSPs, and IT teams consolidate network security, endpoint security, security service edge (SSE), and threat response across hybrid environments. By bringing connected technology, real-time threat intelligence, automation, and expert services together, SonicWall helps organizations simplify security operations, achieve better security outcomes, and lower total cost of ownership. Backed by a global ecosystem of more than 17,000 partners, SonicWall delivers enterprise-grade protection built for SMB and mid-market realities. For more information, visit www.sonicwall.com or follow us on X, LinkedIn , Facebook , and Instagram . About Cloud Secure Edge Cloud Secure Edge (CSE) is SonicWall’s cloud-delivered Security Service Edge (SSE) platform that provides enterprise-grade Zero Trust Network Access (ZTNA), VPN-as-a-Service, Secure Web Gateway (SWG), and Cloud Access Security Broker (CASB) capabilities. CSE enables organizations to enforce least-privilege access policies across managed and unmanaged devices, continuously verifying user identity, device posture, and contextual signals before granting access to private applications, SaaS resources, and internet destinations. This is a high-growth, strategically critical product line at the center of SonicWall’s SASE transformation. The Role We are seeking a Senior Product Manager to help shape and drive SonicWall Cloud Secure Edge. In this role, you will connect engineering, design, sales, marketing, and customer success—translating market needs and customer insights into product direction. You will operate at the intersection of deep technical understanding and sharp commercial instinct, influencing the platform’s evolution to deliver measurable security outcomes for SonicWall customers and partners. Key Responsibilities Product Strategy & Roadmap Influence and help define the Cloud Secure

For more than 30 years, SonicWall has delivered a partner-first unified cybersecurity portfolio that helps SMBs, MSPs, and IT teams consolidate network security, endpoint security, security service edge (SSE), and threat response across hybrid environments. By bringing connected technology, real-time threat intelligence, automation, and expert services together, SonicWall helps organizations simplify security operations, achieve better security outcomes, and lower total cost of ownership. Backed by a global ecosystem of more than 17,000 partners, SonicWall delivers enterprise-grade protection built for SMB and mid-market realities. For more information, visit www.sonicwall.com or follow us on X, LinkedIn , Facebook , and Instagram . SonicWall delivers Boundless Cybersecurity for the hyper-distributed era in a work reality where everyone is remote, mobile and unsecure. SonicWall safeguards organizations mobilizing for their new business normal with seamless protection that stops the most evasive cyberattacks across boundless exposure points and increasingly remote, mobile and cloud-enabled workforces. By knowing the unknown, providing real-time visibility and enabling breakthrough economics, SonicWall closes the cybersecurity business gap for enterprises, governments and SMBs worldwide. For more information, visit www.sonicwall.com or follow us on Twitter, LinkedIn, Facebook and Instagram. The Global Data Management Senior Specialist position is in Taipei, Taiwan. Primary Responsibilities: - Work with electronic/mechanical engineers for NPI Proto BOM structure and BOM redlines in Agile. - Work with regulatory team and ODMs to proceed manufacturers’ datasheet and RoHS/SDoC documents through Agile MD ticket and AML updates. - Evaluate internal engineering change requests and supplier change requests (SCR) and drive appropriate feasibility discussions and approval for further ECR / ECO process. - Work with electronic/mechanical engineers

For more than 30 years, SonicWall has delivered a partner-first unified cybersecurity portfolio that helps SMBs, MSPs, and IT teams consolidate network security, endpoint security, security service edge (SSE), and threat response across hybrid environments. By bringing connected technology, real-time threat intelligence, automation, and expert services together, SonicWall helps organizations simplify security operations, achieve better security outcomes, and lower total cost of ownership. Backed by a global ecosystem of more than 17,000 partners, SonicWall delivers enterprise-grade protection built for SMB and mid-market realities. For more information, visit www.sonicwall.com or follow us on X, LinkedIn , Facebook , and Instagram . About the Role We are looking for a hands-on Product Designer to join the Unified Management Portal desig n team and help shape the unified experience that powers our product portfolio. The Unified Management Portal consolidates SonicWall’s network, endpoint, email, and cloud security products into a single portal with shared SSO, navigation, and design system — a major product reset. This is a B2B, enterprise-grade product design role — not consumer. The designer will design for IT administrators, security analysts, network engineers, and managed service provider partners who manage security for organizations of every size, from SMBs to global enterprises. The work centers on density, configurability, scale, and operational reliability — not consumer-style minimalism or marketing surfaces. This is a builder’s role on a small, senior team. The designer will own design end to end for product areas with significant business impact, partner closely with Product and Engineering, and work in an AI-augmented design environment where Claude and other AI tools are part of the daily workflow. What You’ll Do Own end-to-end design for one or more Unified Management Portal product areas, from discovery and

For more than 30 years, SonicWall has delivered a partner-first unified cybersecurity portfolio that helps SMBs, MSPs, and IT teams consolidate network security, endpoint security, security service edge (SSE), and threat response across hybrid environments. By bringing connected technology, real-time threat intelligence, automation, and expert services together, SonicWall helps organizations simplify security operations, achieve better security outcomes, and lower total cost of ownership. Backed by a global ecosystem of more than 17,000 partners, SonicWall delivers enterprise-grade protection built for SMB and mid-market realities. For more information, visit www.sonicwall.com or follow us on X, LinkedIn , Facebook , and Instagram . Job Description We are looking for a Frontend Software Engineer to join our team building next-generation cloud-based cybersecurity solutions. You will contribute to the design, development, and maintenance of modern web applications that help protect customers from evolving security threats. As part of a collaborative engineering team, you will work across frontend and backend technologies, helping deliver scalable and reliable cloud services while building intuitive user experiences. Our development environment spans AWS cloud services and multiple endpoint platforms, providing opportunities to learn and grow across a diverse technology stack. Role and Responsibilities Design, develop, test, and maintain web applications using Vue3.js, Node.js, and TypeScript . Build responsive and user-friendly frontend experiences with a strong focus on usability and performance. Collaborate with product managers, UX designers, QA engineers, and other developers to deliver high-quality features. Troubleshoot issues, debug defects, and participate in improving application reliability and performance. Contribute to code reviews, technical discussions, and engineering best pract