Endpoint Support Engineer Jobs

For more than 30 years, SonicWall has delivered a partner-first unified cybersecurity portfolio that helps SMBs, MSPs, and IT teams consolidate network security, endpoint security, security service edge (SSE), and threat response across hybrid environments. By bringing connected technology, real-time threat intelligence, automation, and expert services together, SonicWall helps organizations simplify security operations, achieve better security outcomes, and lower total cost of ownership. Backed by a global ecosystem of more than 17,000 partners, SonicWall delivers enterprise-grade protection built for SMB and mid-market realities. For more information, visit www.sonicwall.com or follow us on X, LinkedIn , Facebook , and Instagram . Job Description We are seeking a talented Client Software Engineer to join our team developing cloud-managed endpoint security applications. In this role, you will contribute to the design, development, and maintenance of endpoint security software across multiple platforms, helping deliver secure and reliable experiences for our customers. Our development environment spans Windows, macOS, Linux, Android, iOS, and AWS cloud technologies, providing opportunities to work across a broad range of technologies while growing your expertise in cybersecurity and endpoint protection. Role and Responsibilities Develop and maintain client-side software for Windows and Linux platforms. Write clean, efficient, and maintainable code using C/C++, Golang, and other relevant technologies. Collaborate with QA, product management, and other engineering teams to deliver high-quality features. Debug, troubleshoot, and resolve software issues across multiple platforms. Participate in code reviews and contribute to engineering best practices. Help improve application performance, stability, and security. Learn and apply modern software development tools, processes, and technologies. Required Skills and Qualifications: Bachelor's degree in C

For more than 30 years, SonicWall has delivered a partner-first unified cybersecurity portfolio that helps SMBs, MSPs, and IT teams consolidate network security, endpoint security, security service edge (SSE), and threat response across hybrid environments. By bringing connected technology, real-time threat intelligence, automation, and expert services together, SonicWall helps organizations simplify security operations, achieve better security outcomes, and lower total cost of ownership. Backed by a global ecosystem of more than 17,000 partners, SonicWall delivers enterprise-grade protection built for SMB and mid-market realities. For more information, visit www.sonicwall.com or follow us on X, LinkedIn , Facebook , and Instagram . CSE SRE – DBA Focus Job Description As a Software Dev Senior Engineer, you will own the reliability, scalability, and operational excellence of our Cloud-based services. You will define and enforce reliability standards, drive the adoption of SRE practices across engineering teams, and build the systems and tooling that keep our production infrastructure healthy. We follow a DevOps model: Development and Operations teams are integrated, and the SRE function acts as the reliability layer — setting Service Level Objectives, managing error alerts, and continuously reducing toil through engineering. Key Responsibilities: Lead on call response and triage – help design and lead the 24x7 response team for triage and rally engineering to address service degradation, facilitating process and communications along the way Define, publish, and continuously refine Service Level Indicators (SLIs), Service Level Objectives (SLOs), and Service Level Agreements (SLAs) for all critical services, partnering with product and engineering leadership. Own the error management practices, including monitoring and alerting, and surfacing notable errors to the development team Lead the design and implementation of comprehensive ob

For more than 30 years, SonicWall has delivered a partner-first unified cybersecurity portfolio that helps SMBs, MSPs, and IT teams consolidate network security, endpoint security, security service edge (SSE), and threat response across hybrid environments. By bringing connected technology, real-time threat intelligence, automation, and expert services together, SonicWall helps organizations simplify security operations, achieve better security outcomes, and lower total cost of ownership. Backed by a global ecosystem of more than 17,000 partners, SonicWall delivers enterprise-grade protection built for SMB and mid-market realities. For more information, visit www.sonicwall.com or follow us on X, LinkedIn , Facebook , and Instagram . About SonicWall SonicWall delivers cybersecurity solutions built for the realities of modern distributed networks. Protecting SMBs, mid-market organizations, and enterprises worldwide, SonicWall provides next-generation firewalls, secure connectivity, and cloud-delivered security services that enable organizations to operate securely across on-premises, cloud, and hybrid environments. As networks become increasingly distributed and applications move to the cloud, secure connectivity is no longer optional—it is foundational. SonicWall is investing in a next-generation secure networking platform that integrates advanced SD-WAN capabilities with a modern SASE architecture to deliver performance, security, and simplified operations for customers and partners. The Role We are seeking a Principal Product Manager – SD-WAN & SASE to drive strategy, roadmap, and execution for SonicWall’s secure connectivity platform. This role will lead the evolution of SonicWall’s SD-WAN capabilities and SASE architecture , delivering integrated networking and security that enables customers to securely connect users, sites, applications, and clouds. You will work cross-functionally across engineering, sales, marketing, customer suc

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. Roblox is seeking a Principal Client Platform Engineer to serve as the technical architect of our global endpoint ecosystem. Reporting to the Client Services Manager, you will define the long-term strategy for how our fleet scales, secures, and evolves. This role goes beyond day-to-day management — you will establish architectural standards, drive automation-first platform design, and ensure thousands of builders have secure, reliable tools to do their best work. From strengthening our security posture in a complex hybrid environment to mentoring senior engineers, you will shape the technical foundation that powers innovation at Roblox. You Will: Standardize the global security and management strategy for our entire fleet of macOS, Windows, Linux, Android, iOS, and ChromeOS devices to ensure peak performance and ironclad compliance. Evolve of our deployment pipeline, driving the automated rollout of patches, OS upgrades, and complex certificate lifecycles for all endpoints. Lead the hardening of our endpoint security posture, partnering with InfoSec to architect automated remediation workflows and deploying advanced observability tools like CrowdStrike, and Kolide. Design and scale internal

For more than 30 years, SonicWall has delivered a partner-first unified cybersecurity portfolio that helps SMBs, MSPs, and IT teams consolidate network security, endpoint security, security service edge (SSE), and threat response across hybrid environments. By bringing connected technology, real-time threat intelligence, automation, and expert services together, SonicWall helps organizations simplify security operations, achieve better security outcomes, and lower total cost of ownership. Backed by a global ecosystem of more than 17,000 partners, SonicWall delivers enterprise-grade protection built for SMB and mid-market realities. For more information, visit www.sonicwall.com or follow us on X, LinkedIn , Facebook , and Instagram . Position Summary We are hiring a Software Dev Engineer to design, build, test, and deploy AI-powered applications. You will work across the full application lifecycle — from architecture and implementation through automated testing, CI/CD deployment, and production monitoring — building features that put large language models and agentic tooling to work inside SonicWall's internal systems. This is a hands-on engineering role for someone with 6–8 years of professional software development experience who is comfortable owning services end to end: writing production-quality code, integrating LLM and agentic APIs, standing up reliable data and retrieval pipelines, and shipping through a disciplined test-and-release process. You will collaborate closely with senior engineers, product stakeholders, and platform teams to turn requirements into dependable, well-tested applications. Key Responsibilities Develop AI applications: Design and build features and services that use LLM and agentic capabilities — prompting, tool/function calling, retrieval-augmented generation (RAG), and orchestration — to solve real internal business problems. Write production code: Implement clean, mai

For more than 30 years, SonicWall has delivered a partner-first unified cybersecurity portfolio that helps SMBs, MSPs, and IT teams consolidate network security, endpoint security, security service edge (SSE), and threat response across hybrid environments. By bringing connected technology, real-time threat intelligence, automation, and expert services together, SonicWall helps organizations simplify security operations, achieve better security outcomes, and lower total cost of ownership. Backed by a global ecosystem of more than 17,000 partners, SonicWall delivers enterprise-grade protection built for SMB and mid-market realities. For more information, visit www.sonicwall.com or follow us on X, LinkedIn , Facebook , and Instagram . Responsibilities: Design and develop new software features on SonicWall firewall product-line. Able to deliver features on time, with the highest level of quality, in the best interest of the customer. Facilitate problem diagnosis and prompt resolution for issues reported by customers. Maintain existing software features by implementing enhancements and fixing bugs. Write functional and design specifications, and work with technical publications team for documentation needs. Collaborate with other engineers on code reviews, test case reviews, and process enhancements. Excellent written and verbal communication skills - Ability to work with different groups, teams and projects. Requirements: Master’s degree in computer science or engineering or related field or Bachelor’s degree in Computer Science or Engineering or related field with a minimum of 3-4 years of software development experience. Proficiency in C is a must with 3+ years of experience. Hands on experience with Firewalls, SD-WAN, Routing technologies, VPNs, High Availability is a strong plus. Hands on experience and knowledge of Networking protocols and functioning of TCP/IP stack . Good experience with Linux operating systems and multi-threading . Ex

For more than 30 years, SonicWall has delivered a partner-first unified cybersecurity portfolio that helps SMBs, MSPs, and IT teams consolidate network security, endpoint security, security service edge (SSE), and threat response across hybrid environments. By bringing connected technology, real-time threat intelligence, automation, and expert services together, SonicWall helps organizations simplify security operations, achieve better security outcomes, and lower total cost of ownership. Backed by a global ecosystem of more than 17,000 partners, SonicWall delivers enterprise-grade protection built for SMB and mid-market realities. For more information, visit www.sonicwall.com or follow us on X, LinkedIn , Facebook , and Instagram . About the Role SonicWall is seeking a Senior Software Engineer with deep IPv6 expertise to lead the design, implementation, and hardening of IPv6 capabilities across the Sonicwall firewall firmware stack. As a Principal Engineer, you will be the technical authority for IPv6 feature parity, protocol correctness, and interoperability across SonicWall Next-Generation Firewall (NGFW) platforms. This role is ideal for engineers with hands-on experience delivering IPv6 in high-performance router, switch, or carrier-grade networking products who are looking to apply that expertise in the embedded network security domain. Responsibilities Lead IPv6 Architecture & Feature Delivery — Own end-to-end design and implementation of IPv6 features across the Sonicwall frewall networking stack, including IPv6 routing, interface addressing, DHCPv6, NDP, MLDv2, and IPv6 Policy-Based Routing (PBR). Drive IPv6 Feature Parity — Identify and close gaps between IPv4 and IPv6 feature sets across subsystems — including VPN Tunnel Interfaces, IPsec/IKEv2, SSL-VPN, Syslog, SNMP, and NAT64 — ensuring consistent dual-stack and IPv6-only operation. Design High-Performance IPv6 Packet Processing Paths — Architect and optimize the IPv6 datapl

For more than 30 years, SonicWall has delivered a partner-first unified cybersecurity portfolio that helps SMBs, MSPs, and IT teams consolidate network security, endpoint security, security service edge (SSE), and threat response across hybrid environments. By bringing connected technology, real-time threat intelligence, automation, and expert services together, SonicWall helps organizations simplify security operations, achieve better security outcomes, and lower total cost of ownership. Backed by a global ecosystem of more than 17,000 partners, SonicWall delivers enterprise-grade protection built for SMB and mid-market realities. For more information, visit www.sonicwall.com or follow us on X, LinkedIn , Facebook , and Instagram . Role Overview We are seeking a highly skilled and visionary Senior Principal Engineer to lead the architecture, design, and development of our next-generation Enterprise Wireless Access Point (AP) solutions. In this role, you will define the software architecture for state-of-the-art Wi-Fi 6, 6E, and Wi-Fi 7 access points. You will bridge the gap between low-level silicon firmware and high-level cloud management platforms, ensuring our APs deliver enterprise-grade performance, seamless roaming, high security, and cloud-driven scalability. If you have deep expertise in embedded Linux, 802.11 protocols, and cloud-managed networking, we want you on our team. Key Responsibilities Technical Leadership & Architecture End-to-End Architecture: Own the software architecture, design, and delivery of advanced Wi-Fi features from silicon SDK integration up to cloud-managed provisioning systems. Enterprise Wi-Fi Evolution: Design and develop advanced features utilizing Wi-Fi 6, Wi-Fi 6E, and Wi-Fi 7 standards to deliver enterprise-grade performance. Advanced Wireless Feature Design: Architect and implement high-value wireless application features including Wi-Fi Mesh, Neighbor Awareness Networking (NAN),

For more than 30 years, SonicWall has delivered a partner-first unified cybersecurity portfolio that helps SMBs, MSPs, and IT teams consolidate network security, endpoint security, security service edge (SSE), and threat response across hybrid environments. By bringing connected technology, real-time threat intelligence, automation, and expert services together, SonicWall helps organizations simplify security operations, achieve better security outcomes, and lower total cost of ownership. Backed by a global ecosystem of more than 17,000 partners, SonicWall delivers enterprise-grade protection built for SMB and mid-market realities. For more information, visit www.sonicwall.com or follow us on X, LinkedIn , Facebook , and Instagram . As the Territory Manager for Southern Germany, you will take on a proactive, highly sales-driven role. Your primary goal is to drive revenue growth and significantly expand our new business in this strategically important region. With strong entrepreneurial thinking and drive, you will recruit new partners, identify and close new project opportunities, and continuously expand our market share. Key Responsibilities Revenue & Territory Management: Develop and execute a clear territory plan to generate an active pipeline and exceed revenue targets for Southern Germany, and provide regular, accurate sales forecasts. Active Sales (End Customers & Partners): Act on the front lines. Cultivate strong C-level relationships and accompany our partners directly "in the field" at end customers to drive sales cycles and secure deals. Visibility & Presentations: Be the visible face of SonicWall in the region. Deliver compelling presentations at industry events and trade shows, lead webinars and webcasts, and confidently present our end-to-end cybersecurity solutions to both technical and commercial audiences. Partner Enablement: Recruit new high-potential partners and empower existing partners through targeted sales trai

For more than 30 years, SonicWall has delivered a partner-first unified cybersecurity portfolio that helps SMBs, MSPs, and IT teams consolidate network security, endpoint security, security service edge (SSE), and threat response across hybrid environments. By bringing connected technology, real-time threat intelligence, automation, and expert services together, SonicWall helps organizations simplify security operations, achieve better security outcomes, and lower total cost of ownership. Backed by a global ecosystem of more than 17,000 partners, SonicWall delivers enterprise-grade protection built for SMB and mid-market realities. For more information, visit www.sonicwall.com or follow us on X, LinkedIn , Facebook , and Instagram . About the Role The Senior Director, Hardware/Architecture role requires a dynamic R&D professional to lead the research, design, & execution of multi-disciplinary development of hardware systems, including servers/firewalls, security appliances, switches, & access points. Scope includes management of cross-geo teams & driving development with JDM/ODM partners, primarily in Asia. As a member of the hardware & operations leadership team, you will work closely with Software, Product, Finance, & Operations to align hardware strategy with business priorities. This role requires a leader who can operate at both a strategic and operational level, with a clear focus on execution, accountability, and results. What You’ll Do Design and Development leadership of global HW engineering team Hands-on engagement with Software & Product leads for hardware architecture definition, including silicon selection & system power/thermal/mech decisions in line with target COGs Drive multi-disciplinary functions with a broad view of hardware development across all facets – board & system design, Power, SI, ECAD, Mech/Thermal, Validation, Compliance Experience evaluating trade-offs in design for

For more than 30 years, SonicWall has delivered a partner-first unified cybersecurity portfolio that helps SMBs, MSPs, and IT teams consolidate network security, endpoint security, security service edge (SSE), and threat response across hybrid environments. By bringing connected technology, real-time threat intelligence, automation, and expert services together, SonicWall helps organizations simplify security operations, achieve better security outcomes, and lower total cost of ownership. Backed by a global ecosystem of more than 17,000 partners, SonicWall delivers enterprise-grade protection built for SMB and mid-market realities. For more information, visit www.sonicwall.com or follow us on X, LinkedIn , Facebook , and Instagram . Senior Technical Program Manager – Software & Hardware What You’ll Do The Senior Technical Program Manager will work with globally distributed cross-functional teams of Product Management, Software, Hardware, QA, Sales, Marketing, and others to plan, execute, and launch new SonicWall software and network security products. You are responsible for managing the product lifecycle from concept to market launch while maintaining program schedules, budget, scope, and quality. This includes working with external labs and internal teams to achieve regulatory and other government/security certifications. This position reports to the Director of Program Management and is located in Pune, India. Who You Are You are an authority in the development and manufacturing of cybersecurity software and hardware appliances in the network security field. You are a leader who steers a cross functional team to achieve a common set of goals. You possess: Strong program management skills in the definition, planning, execution, and launch of new cybersecurity products. Deep experience leading cross-functional teams&

For more than 30 years, SonicWall has delivered a partner-first unified cybersecurity portfolio that helps SMBs, MSPs, and IT teams consolidate network security, endpoint security, security service edge (SSE), and threat response across hybrid environments. By bringing connected technology, real-time threat intelligence, automation, and expert services together, SonicWall helps organizations simplify security operations, achieve better security outcomes, and lower total cost of ownership. Backed by a global ecosystem of more than 17,000 partners, SonicWall delivers enterprise-grade protection built for SMB and mid-market realities. For more information, visit www.sonicwall.com or follow us on X, LinkedIn , Facebook , and Instagram . About the Role The Senior Director, Hardware/Architecture role requires a dynamic R&D professional to lead the research, design, & execution of multi-disciplinary development of hardware systems, including servers/firewalls, security appliances, switches, & access points. Scope includes management of cross-geo teams & driving development with JDM/ODM partners, primarily in Asia. As a member of the hardware & operations leadership team, you will work closely with Software, Product, Finance, & Operations to align hardware strategy with business priorities. This role requires a leader who can operate at both a strategic and operational level, with a clear focus on execution, accountability, and results. What You’ll Do Design and Development leadership of global HW engineering team Hands-on engagement with Software & Product leads for hardware architecture definition, including silicon selection & system power/thermal/mech decisions in line with target COGs Drive multi-disciplinary functions with a broad view of hardware development across all facets – board & system design, Power, SI, ECAD, Mech/Thermal, Validation, Compliance Experience evaluating trade-offs in design for

For more than 30 years, SonicWall has delivered a partner-first unified cybersecurity portfolio that helps SMBs, MSPs, and IT teams consolidate network security, endpoint security, security service edge (SSE), and threat response across hybrid environments. By bringing connected technology, real-time threat intelligence, automation, and expert services together, SonicWall helps organizations simplify security operations, achieve better security outcomes, and lower total cost of ownership. Backed by a global ecosystem of more than 17,000 partners, SonicWall delivers enterprise-grade protection built for SMB and mid-market realities. For more information, visit www.sonicwall.com or follow us on X, LinkedIn , Facebook , and Instagram . About the Role We are looking for a Principal Frontend Engineer to drive the technical vision and frontend architecture of the Cloud Secure Edge Admin Console, the interface used by IT Administrators and Security teams to manage access policies, monitor devices, configure alerts, and analyze real-time connectivity. As a Principal Frontend Engineer, you will define long-term frontend strategy, establish engineering standards, influence product and platform direction, mentor senior engineers, and partner across multiple teams to deliver scalable, secure, performant, and intuitive enterprise experiences. You will work with modern web technologies, including TypeScript, React, ag-Grid, Highcharts, Storybook, and our internal component library. This role is ideal for engineers who excel at solving large-scale architectural challenges, influencing technical direction across organizations, driving alignment in ambiguous situations, and elevating engineering excellence across teams. What You'll Do Define and drive the frontend architecture and technical roadmap for Cloud Secure Edge. Lead the design and delivery of complex, scalable, secure, and high-performance frontend solutions. Establish engineering standards and b

About Hexnode Hexnode is a global leader in Unified Endpoint Management (UEM) , trusted by over 100 countries and managing millions of devices worldwide. With a rapid pace of innovation, we have established ourselves as a dominant force across Apple, Windows, Android, macOS, Linux, and tvOS. Why Hexnode ? Hexnode offers a rare combination of global scale, product excellence, and startup-level velocity. We operate in a mission-critical category—supporting organizations that rely on secure, reliable device management every single day. Joining Hexnode as Director of Channel Sales means stepping into an enterprise in hyper-growth mode. With millions of devices under management and over 100 annual feature releases, you will have the mandate to build, scale, and lead our North American channel strategy from the ground up. Role As the Director – Americas Strategic Partnerships , you will own the US partner ecosystem and drive high-velocity pipeline and revenue growth. You will spearhead our regional go-to-market strategy across the US, managing the full partnership lifecycle: recruiting, enabling, and co-selling with top-tier VARs, MSPs, National Solution Providers (NSPs), and Distributors to win complex enterprise deals. Targeting key decision-makers in IT, Cybersecurity, and Endpoint Management, you will establish the blueprint for Hexnode’s market dominance in North America. Responsibilities Mentor and lead a high-performing team of Channel Managers, building a high-accountability, high-growth culture focused on partner success and quota attainment. Build and execute comprehensive joint business plans, driving pipeline development, executive alignment, and structured quarterly business reviews (QBRs) with top partner executives. Identify, recruit, and activate with the Channe

For more than 30 years, SonicWall has delivered a partner-first unified cybersecurity portfolio that helps SMBs, MSPs, and IT teams consolidate network security, endpoint security, security service edge (SSE), and threat response across hybrid environments. By bringing connected technology, real-time threat intelligence, automation, and expert services together, SonicWall helps organizations simplify security operations, achieve better security outcomes, and lower total cost of ownership. Backed by a global ecosystem of more than 17,000 partners, SonicWall delivers enterprise-grade protection built for SMB and mid-market realities. For more information, visit www.sonicwall.com or follow us on X, LinkedIn , Facebook , and Instagram . Job Title: Distinguished Engineer - Data Architect Role Overview: We are looking for a Distinguished Engineer- Data Architect to design and build the data foundation for our AI-driven security platform. In this role, you will own the architectural blueprint and core implementation of our data strategy, transforming massive streams of high-velocity network traffic logs, customer configurations, and security alerts into high-performance, ML-ready data fabrics. As part of a lean, elite three-person Data & AI team, you will serve as the ultimate technical authority on data scale, streaming architecture, multi-tenant security, and cost-efficient storage systems. Key Responsibilities: Architect the Core Data Platform: Design, implement, and evolve a unified blueprint for streaming and batch data processing capable of ingesting, normalizing, and storing petabyte-scale, high-velocity security telemetry. Enable AI & Advanced Analytics: Partner directly with the Lead AI Engineer to architect the underlying storage, retrieval systems, and feature stores—including optimal vector database structures and data lakehouse layers—required for low-latency AI inference and training. Enforce Zero-Trust Data Governance: Architect s