Enterprise Account Executive Managed Solutions 3 in Tokyo

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for an experienced Senior Sales Engineer to join our Major SE team. This is a hybrid position based in Japan, reporting to the Manager, Sales Engineering in Japan within the Sales and Go-to-Market department You will join a global group of professionals dedicated to delighting customers and driving a secure, cloud-enabled digital future. As a key member of the team, you will help cement our position as the world leader in cloud security through technical excellence and trusted partnerships. What you’ll do (Role Expectations) Provide technical expertise and strategic advice to major customers Take total ownership of the technical sale and associated processes Independently deliver high-impact sales pitches, technical demonstrations, and whiteboard presentations Who You Are (Success Profile) You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, s

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Principal AI Security Specialist About the Role Zscaler is seeking an experienced AI Security Specialist to help customers securely adopt and operationalize AI across the enterprise. This role is designed for a customer-facing technical expert who combines the consultative strengths of a Solutions Engineer / Solutions Consultant with deep expertise in AI, GenAI architectures, and AI security. The AI Security Specialist will partner closely with Sales, Solutions Engineering, Product, and customers to configure, demonstrate, and position Zscaler’s AI security solutions. This individual will serve as a trusted advisor on secure AI adoption, helping customers understand how to protect data, enforce policy, reduce risk, and enable safe use of AI technologies across users, applications, and workflows. This is a highly strategic, technical, and field-facing role for someone who can engage in executive conversations, lead architect

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. We’re looking for a Transformation Architect who brings technical depth, business acumen, and a relentless curiosity about how our customers operate. This is a role for someone who takes pride in exceptional work, earns trust quickly, and helps customers turn complex challenges into clear digital transformation strategies. In this role, you will lead customer engagements that uncover business challenges, assess current-state architecture, and guide our critical commercial customers toward a differentiated future-state design built on Zscaler’s Zero Trust Exchange to help them securely modernize and achieve their digital transformation goals. You’ll facilitate interactive whiteboard sessions and strategic workshops, combining deep technical expertise with strong business acumen to help our customers plan and accelerate their Zero Trust transformation. Your work will shape high-level architectures, transformation

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. We’re looking for a Transformation Architect - Major who brings technical depth, business acumen, and a relentless curiosity about how our major customers operate. This is a role for someone who takes pride in exceptional work, earns trust quickly, and helps customers turn complex challenges into clear digital transformation strategies. In this role, you will lead customer engagements that uncover business challenges, assess current-state architecture, and guide our critical healthcare customers toward a differentiated future-state design built on Zscaler’s Zero Trust Exchange to help them securely modernize and achieve their digital transformation goals. You’ll facilitate interactive whiteboard sessions and strategic workshops, combining deep technical expertise with strong business acumen to help our customers plan and accelerate their Zero Trust transformation. Your work will shape high-level architectures, transfo

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for an experienced Senior Sales Engineer to join our Finance & strategic SE team. This is a hybrid position based in Japan, reporting to the Manager, Sales Engineering in Japan within the Sales and Go-to-Market department You will join a global group of professionals dedicated to delighting customers and driving a secure, cloud-enabled digital future. As a key member of the team, you will help cement our position as the world leader in cloud security through technical excellence and trusted partnerships. What you’ll do (Role Expectations) Provide technical expertise and strategic advice to enterprise customers Take total ownership of the technical sale and associated processes Independently deliver high-impact sales pitches, technical demonstrations, and whiteboard presentations Who You Are (Success Profile) You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for an experienced Senior Sales Engineer to join our Major SE team. This is a hybrid position based in Japan, reporting to the Manager, Sales Engineering in Japan within the Sales and Go-to-Market department You will join a global group of professionals dedicated to delighting customers and driving a secure, cloud-enabled digital future. As a key member of the team, you will help cement our position as the world leader in cloud security through technical excellence and trusted partnerships. What you’ll do (Role Expectations) Provide technical expertise and strategic advice to major customers Take total ownership of the technical sale and associated processes Independently deliver high-impact sales pitches, technical demonstrations, and whiteboard presentations Who You Are (Success Profile) You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, s

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together. As a Senior Security Analyst on the Information Security Trust team, you will support the implementation of a continuously evolving governance, risk, and compliance program (GRC) supporting our enterprise and products. In this role, you will help establish a strong program for security by setting security policy and standards in alignment with applicable industry frameworks, ensure that groups across the company are aware of and adhere to security requirements, assess risk posture of systems and environments, work with teams throughout the organization to ensure control requirements are implemented in accordance with security policies and standards, oversee control assessments from external assessors, and continuous monitor programs to ensure controls are healthy and any gaps are addressed. This role is based Tokyo Japan. Appian was built on a culture of in-person collaboration, which we believe is a key driver of our mission to be the best. Employees hired for this position are expected to be in the office 5 days a week to foster that culture and ensure we continue to thrive through shared ideas and teamwork. We believe being in the office provides more opportunities to come together and celebrate working with the exceptional people across Appian. This role will require you to be fluent in both English and Japanese and familiarity in working with companies based in Japan. To be successful in this role, you need: To be ambitious, detail oriented, and to work to impact, not completion Excellent problem solving skills and the ability to dissent

About the Team OpenAI’s Applied AI Engineering team helps organizations turn frontier AI capabilities into safe, reliable, and high-impact production systems. We work with customer executives, product and engineering teams, security leaders, and transformation teams to identify valuable opportunities, accelerate technical implementation, and scale what works. Enterprise deployments are defined by complexity rather than any one industry: existing architectures, diverse data environments, security and governance requirements, multiple stakeholder groups, and organization-wide change. We turn lessons from these deployments into better products and reusable patterns for customers everywhere. About the Role As an Applied AI Engineer you will partner directly with leading organizations to design, build, and deploy AI systems that deliver measurable business outcomes. You will combine deep technical judgment, hands-on engineering, and customer leadership to take ambitious ideas from use-case selection and architecture through prototyping, evaluation, production launch, and scale. You will write and debug code, build evaluation systems, resolve complex integrations, and guide decisions involving model behavior, reliability, latency, cost, safety, security, governance, and operational readiness. Success is measured by production systems, sustained adoption, and meaningful customer impact—not simply activity or successful demonstrations. This is a rare opportunity to work on consequential real-world deployments at the frontier of AI while directly influencing how OpenAI’s products evolve. This role is based in Tokyo, Japan. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Partner directly with enterprise customers to identify high-value opportunities and translate them into technical architectures, implementation plans, evaluation strategies, and measurable success criteria. Design, build, an

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Team Lead, Sales We’re looking for an inspirational leader to join our APAC Sales function and lead a team of high-performing enterprise sales managers in Japan. You will be leading and coaching a team of sales managers based in Tokyo, while reporting to the Head of Sales for Japan. As a critical member of the Japan commercial leadership team, you will form the sales strategy for one of our most dynamic and fast-growing markets, while collaborating with other regions and cross-functional teams. The ideal candidate is a natural commercial leader and networker with a consultative mindset. We are looking for an experienced leader who thrives in a fast-paced, international environment and has excellent communication and people management skills. You excel at strategic thinking, commercial execution and leveraging your enterprise sales skillset to coach the team. What you’ll do: Lead one of our Sales teams in Tokyo and own the end-to-end commercial success of your team Collaborate on and drive the vision and strategy for the JP sales team, creating local focus while aligning with global standards Engage with the largest strategic opportunities, leading executive relationships and helping the team navigate long sales cycles to win new customers Adopt and influence the Adyen sales methodology and Selling Process and driv

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. Position title：Subscription Services Representative | Renewals (Japan) Everpure Japan | Tokyo Office | Full-time Reports to: Sr. Manager, Subscription Services | International Subscriptions team in Melbourne, Australia About Us Our ambitious goal of helping innovators build a better world with data started in 2009. Today, we are one of the fastest growing enterprise companies in history, exceeding $1B in revenue at the end of 2017. The world is experiencing a technological revolution driven by AI, machine learning, virtual reality, quantum computing and self-driving cars -- all of which require large amounts of data and put Pure’s technology literally in the driver’s seat. Our solutions deliver real-time, secure data to power critical production, DevOps, and modern analytics in multi-cloud environments. With a Satmetrix NPS score in the top 1% of B2B companies worldwide, our customer-first culture and commitment to innovation build a fast-growing company that employees, customers, partners, and investors love. Subscription Services Team at EverPure The Subscription Services Representative is a key individual contributor on the World-Wide Renewals team. The Subscription Services team is a culmination of individuals who are passionate about customer loyalty committed to bringing the right people together with the intention of securing and growing our revenue. This role will support an assigned territory of

WHAT IS BOX? Box (NYSE: BOX) はインテリジェントコンテンツ管理（ICM）プラットフォームのリ ーディングカンパニーです。Boxのプラットフォームは、企業のコラボレーション促進 や、コンテンツのライフサイクル全体の管理、重要なコンテンツの保護、そしてエンタ ープライズAIによるビジネスワークフローの変革を実現することを目指しています。 2005年に米国で設立され、JLL、モルガン・スタンレーなどを含む大手グローバル企 業や、日本では23,000社超および日経225の86%の企業の業務効率化を支援していま す。 Boxは、カリフォルニア州レッドウッドシティーに本社を置き、米国、ヨーロッパ、ア ジアにも拠点を持っています。株式会社Box Japanは2013年に設立された日本法人で す。 Boxでは、重要なコンテンツを扱うプラットフォームをさらに推進し、お客様の働き方 に大きな変革を提供する、またとない機会があります。コンテンツは私達の業務の中心 にあります。契約書、請求書、社員情報、財務情報、製品仕様、マーケティング資産な どの部署間に跨る重要なビジネス・プロセスに含まれる数十億ものファイルや情報が 日々流れています。私達のミッションは、コンテンツ管理にインテリジェンスをもたら し、お客様がデジタル・トランスフォーメーションを実現するお手伝いをさせていただ くことです。このAIと膨大な業務コンテンツの融合による、大規模な働き方の変革期 に、そのビジネスの最前線に貢献することが、Boxではできます。 WHY BOX NEEDS YOU 中規模民間企業（従業員数2000名以下）をカバーする Mid-Market Solutions Engineeringチームのマネジメントを担当し 、日本市場におけるBoxの成長とEnterprise顧客の変革を牽引していただきます。 営業・カスタマーサクセス・コンサルティング・パートナー・米国本社のプロダクト／エンジニアリングをつなぎ、Content + AIの価値を大手企業の業務成果へ変換するリーダーです。 WHAT YOU'LL DO Mid-Market Solutions Engineering チーム の採用、育成、コーチングを行い、専門性と心理的安全性を備えたハイパフォーマンス組織を構築する 営業リーダーと共同でテリトリー／アカウント戦略を策定し、パイプライン、案件品質、技術的な勝ち筋、予測精度を高める ディスカバリー、技術的適格性評価、価値仮説、デモ、ワークショップ、PoC、RFP対応から導入・拡張までのSEプロセスを標準化し、スケールさせる Box AI、AIエージェント、AI Studio、検索／Deep Research、非構造化コンテンツからのデータ抽出、ワークフロー自動化を組み合わせた提案をレビュ ー・支援する コンテンツ分類、アクセス制御、脅威対策、監査、データレジデンシーなど、Enterpriseのセキュリティ／コンプライアンスおよびAIガバナンス要件に対する提案品質を高める 日本市場の顧客インサイト、競合情報、製品フィードバックを整理し、プロダクトマネジメント／エンジニアリングへ届け、優先順位付けと実行を支援する 地域カンファレンス、BoxWorks、顧客イベント、パートナーセミナー等でContent + AI／ICMの市場啓発をリードし、Boxの思考リーダーシップを高める 営業、CSM、コンサルティング、プロフェッショナルサービス、パートナーと連携し、導入後の定着・利活用・拡張まで含む顧客成功を実現する Box ではコミュニティと対面でのコラボレーションを重要視していてます。Box の社員（Boxers）は、少なくとも毎週3日間以上はオフィスで勤務することが求められます。選考プロセスの中で、リクルーターが働き方や企業文化についてさらに詳しくご説明します。 WHO YOU ARE 私たちは「AIファースト」の企業です。 すなわち、常に成長マインドセットを持ちながら仕事に取り組み、AIを活用し、より迅速かつ適切な意思決定を行い、インパクトを高める方法を見つけていくことが求められます。 5年以上のプリセールス、ソリューションアーキテクト、ITコンサルティング、または企業向けテクノロジー提案の経験 2年以上のSolutions Engineering／プリセールスチームのピープルマネジメ

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Role Scope Country-wide leadership of Japan Sales strategy, business performance, customers, organization and ecosystem engagement Role Summary The Japan Sales Director owns the overall sales strategy, business performance, customer engagement and organizational leadership for Micron in Japan. The role is accountable for translating Micron and Asia Sales priorities into a clear Japan growth strategy, delivering sustainable revenue and market-share expansion, and strengthening Micron’s position across strategic OEM, automotive, gaming, consumer, server, industrial, enterprise, cloud and channel ecosystems. This leader serves as the senior commercial voice for Japan, representing customer and market needs within Micron while aligning closely with Business Units, global and regional Sales, Customer Engineering, Commercial Strategy, Supply Chain, Pricing, Government Affairs and other cross-functional partners. The role leads the Japan Sales organization, builds future leadership capability and ensures disciplined execution in a dynamic memory market. Key Responsibilities • Own the Japan country

About the Team The AI Architect team partners with organizations to turn OpenAI's most capable models into meaningful, real-world impact. We work with customers across industries and digital-native businesses to identify where AI can create value, design secure and scalable solutions, and help those solutions move from early exploration into sustained production adoption. The team brings together technical strategy, customer partnership, and practical deployment expertise, working closely with Sales, Product, Engineering, Research, and specialist delivery teams. Within the team, Partner Applied AI Architects work with strategic partners—including global and regional system integrators, consulting and advisory firms, and technology partners—to extend OpenAI’s technical reach and help partners deliver high-quality AI solutions for our joint customers. We bring together technical strategy, partner enablement, architecture expertise, and practical deployment experience, working closely with Partnerships, Sales, Product, Engineering, Research, Security, and specialist delivery teams. About the Role As a Partner Applied AI Architect , you will be a senior technical advisor to a portfolio of strategic partners and the primary technical counterpart to their leadership and delivery organizations. You will shape how partners build practices around OpenAI, develop solutions using our products, and take joint customers from AI opportunity and technical evaluation through production adoption and measurable business impact. You will own the technical strategy and architecture across partner engagements involving ChatGPT Enterprise, the OpenAI API, Codex, and other agentic AI solutions. In close partnership with the Revenue Partnerships team, you will translate joint business priorities into technical strategies, solution patterns, enablement plans, and a focused portfolio of high-value customer opportunities. You will work directly with partners on strategic customer engagements—

WHAT IS BOX? Boxについて Box(NYSE: BOX)はインテリジェントコンテンツ管理（ICM）プラットフォームのリーディングカンパニーです。Boxのプラットフォームは、企業のコラボレーション促進や、コンテンツのライフサイクル全体の管理、重要なコンテンツの保護、そしてエンタープライズAIによるビジネスワークフローの変革を実現することを目指しています。2005年に米国で設立され、JLL、モルガン・スタンレーなどを含む大手グローバル企業や、日本では約23,000社および日経225の86%の企業の業務効率化を支援しています。 Boxは、カリフォルニア州レッドウッドシティーに本社を置き、米国、ヨーロッパ、アジアに拠点を持っています。株式会社Box Japanは2013年に設立された日本法人です。 Boxでは、重要なコンテンツを扱うプラットフォームをさらに推進し、お客様の働き方に大きな変革を提供する、またとない機会があります。コンテンツは私達の業務の中心にあります。契約書、請求書、社員情報、財務情報、製品仕様、マーケティング資産などの部署間に跨る重要なビジネス・プロセスに含まれる数十億ものファイルや情報が日々流れています。私達のミッションは、コンテンツ管理にインテリジェンスをもたらし、お客様がデジタル・トランスフォーメーションを実現するお手伝いをさせていただくことです。このAIと膨大な業務コンテンツの融合による、大規模な働き方の変革期に、そのビジネスの最前線に貢献することが、Boxではできます。 WHY BOX NEEDS YOU K.K. Box JapanはBox Inc.の日本支社として2014年5月に設立され、急成長し続けています。私たちはさらにBoxを広め、ともに成長を促進していただくことができる人材を求めております。このポジションでは日本のセールスチームの一員として、責任を持ってセールス活動に専念していただくことができます。 WHAT YOU'LL DO Stakeholderのニーズを的確に理解し、Boxを効果的に提案する CIOやIT executive、LOB executive、また他の主要なstakeholderとも密に関わって信頼関係を築く 複雑かつロングタームなdealを、的確・迅速に対応するとともにsmall winsも確実に獲得する 90日以内にフォーカスするテリトリープランを構築する pipeline, revenue targetを構築する すべての顧客のユースケース、購買サイクル、Salesforceのforecast等を理解しトラックする Cloud Content Management、Enterprise 2.0、Box modelを広めていく すべてのユーザーに対して顧客満足度100%を達成する lead management、sales forecastingにおけるSFDCの活用 Box ではコミュニティと対面でのコラボレーションを重要視していてます。Box の社員（Boxers）は、少なくとも毎週3日間以上はオフィスで勤務することが求められます。選考プロセスの中で、リクルーターが働き方や企業文化についてさらに詳しくご説明します。 WHO YOU ARE 私たちは「AIファースト」の企業です。 すなわち、常に成長マインドセットを持ちながら仕事に取り組み、AIを活用し、より迅速かつ適切な意思決定を行い、インパクトを高める方法を見つけていくことが求められます。 3年以上のEnterprise Software関連製品の営業経験 顧客に対する営業経験/インサイドセールス経験 既存顧客と関係を保つだけではなく、新規顧客を積極的に開拓できる方 顧客のエグゼクティブ層と密接に関わりながら商談を進めてきた経験（LoB、CIOとのリレーションシップ） 複雑なcloud technologyをシンプルかつ的確に説明することができる能力 セールスのプロセスや購買サイクルを熟知していること Box Userであること（尚可） 英語力（尚可） 勤務地は、東京 （※週3出社） EQUAL OPPORTUNITY We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran st

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! Our team of Customer Experience Managers (CEMs) work closely with some of Figma’s largest customers to drive engagement, adoption, and value realization. Now, we’re looking for an experienced and passionate leader to help scale this function in Japan. As the Manager, Customer Enablement, you will lead a team of CEMs who partner deeply with select Mid-Market, Enterprise, and Strategic customers. You’ll help shape the strategy of the CEM team, coach and develop individual contributors, and contribute to the broader goals of Figma’s Customer Experience organization. We're seeking someone who has helped scale post-sales functions in high-growth SaaS environments and is deeply motivated by helping customers succeed and realize business value by using our platform. If you’re energized by enabling and developing customer-facing teams, and you have a background in SaaS and/or product design and development tools, we’d love to hear from you. This is a full time role based out of our Tokyo hub. What you’ll do at Figma: Lead, manage, and grow a team of high-performing CEMs Set clear goals and expectations, provide mentorship and coaching, and support career development Partner with Sales, Support, Product, and Marketing to ensure customer needs are met and exceeded&