Expert Trade Analyst Jobs

ThoughtWorks is synonymous with innovation. We’re a diverse community of bright and passionate individuals striving to have a positive impact on the world. We’re dedicated to the art of software delivery, by keeping it lightweight, Agile and open-source. Our clients are organizations with ambitious missions, for whom we deliver complex enterprise systems. We are looking for Supply Chain Industry experts with deep and broad domain expertise in the Retail & CPG industry, who can play the role of a Senior level Product Manager. Should have the ability to engage with senior leaders on business & technology challenges and solutioning. Job Responsibilities Account level Driving product strategy and developing roadmaps for large scale initiatives driving key business outcomes in the space of supply chain & logistics Liaising with the account and client leadership teams on aspects of account development, stakeholder relationship management and delivery enablement Advising client, account and market teams in design and implementation of bespoke software solutions. Shall also articulate business benefits delivered and strive to ensure expectations are achieved Building and shaping thought leadership and perspectives on various industry problems/ opportunities in supply chain to guide and advice clients in their areas of interest Sales Support and other responsibilities Contributing directly to revenue growth by actively collaborating/leading presales efforts by shaping solutions that are deeply aligned to client’s business problems Building the domain capabilities by way of high-level solution design and development of accelerators for key problems and training assets Involvement in Thoughtworks community initiatives to mentor team members, streamline operations, share and grow knowledge with the Product community. Job Qualifications Technical Skills A minimum of 12-15 years experience in Supply chain and Logistics management spac

Vendor Expert (Cybersecurity Products) Help security leaders make better technology decisions. Share your expertise on the products you know best. IANS is building the Vendor Intelligence Database (VID) , a next-generation cybersecurity practitioner intelligence platform designed to provide decision makers with practical, user written insights on cybersecurity products and services. Unlike traditional vendor profiles and analyst summaries, VID is built from the perspective of practitioners who have directly evaluated, implemented, administered, or operated these solutions in real-world environments. We're looking for experienced cybersecurity professionals to serve as Vendor Experts and contribute insights for products they know through recent use. What You'll Do As a Vendor Expert, you'll share your experience with specific cybersecurity products by: Contributing structured assessments and practitioner insights Reviewing and validating product information Highlighting strengths, limitations, and real-world use cases Helping ensure information remains current as products evolve Your contributions will help fellow practitioners cut through marketing claims and make more informed security technology decisions. Why Participate? Contribute only to the areas you have expertise Work entirely on your own schedule Earn compensation for sharing your insights and experience Help improve technology decision-making across the cybersecurity community This is not a traditional consulting or employment role. Most contributors participate on a flexible basis, providing current insight on products they already know well. This opportunity is designed to fit around your existing role and commitments. Some experts contribute just a few hours each quarter, while others engage more often depending on their availability and areas of expertise. Who We're Looking For

Our mission and customers: We are creating the freedom for SMEs to succeed by delivering Europe's leading finance workspace with banking at its core, augmented by financial tools. We are proud to be rated 4.8 on Trustpilot, based on 55,000+ reviews. Our culture puts customer satisfaction at the core of what we do, as proven by our Net Promoter Score of 75 (more about our culture here). Our journey: Founded in 2017 by Alexandre and Steve, Qonto has grown to 1,600+ Qontoers serving over 600,000+ customers across 8 European countries. We have been profitable since 2023, and we are just getting started. Our beliefs: We hire for skills and potential. With 80+ nationalities, 45% women, of which 56% of women in our leadership team, diversity isn't a program; It's who we are. We've built a discrimination-free hiring process because the best teams are built on merit. AI at Qonto: AI is deeply embedded in how we work (here) - Every Qontoer gets unlimited access to the best AI tools. We want people who experiment without waiting for permission, push AI beyond the obvious, know when to trust it, and when to question it. ------------------------------------------------------------------------------------------------------ Join us as a Pricing Expert to support our Pricing & Packaging strategy implementation and contribute to revenue growth across Europe. Working within our newly created Pricing & Packaging team, you'll help optimize our pricing models and directly impact our financial performance. ➡️ What you'll do Own P&P projects end-to-end: across preparation, rollout, rework, and planning for what's next. Embed pricing at the right strategic level: working directly with product, product marketing, finance, and R&D stakeholders. Build the function's governance: Make sure P&P decision frameworks are in place, fit for purpose, and evolve as Qonto scales into new products and markets Shape the P&P roadmap: align it with the company's broader strategic priorities. Bring the str

Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the Opportunity We are seeking an experienced Administration Expert with proven experience to support in the whole module of administration, can follow business strategy closely and is able to work on the whole process such as continuous operation optimization. This position involves various responsibilities related to establishing and improving departmental information, develop systems and processes, supervise the development of various work, based on the company's business need What You’ll Be Doing Pay close attention to international administrative-related policies and measures, combine with the Company's strategic layout and business situation, regularly update industry reports to provide relevant data, reports, analysis and decision support for business planning and layout. Combine the actual situation of the Company's business, research administrative-related policies and propose solutions to support business. Responsible for the Company's administrative-related work, plan and build management systems, ensure effective information support for the Company's operations. Responsible for the

Job Title Business Process Expert - Travel & Expenses Job Description Job Responsibilities: The Business Process Expert is responsible for ensuring best-in-class Philips’ business capabilities within the Travel & Expenses (T&E) domain, with full accountability for the design, governance, and continuous improvement of the end-to-end travel expense process. This includes expense submission, audit, settlement, and compliance with the global travel policy and internal control framework. The role requires deep expertise in SAP Concur and strong understanding of SAP ERP integrations and related upstream/downstream systems, ensuring seamless data flow, system integrity, and compliant execution of T&E processes. The BPE is responsible for designing and maintaining detailed end-to-end process flows, driving standardization, simplification, and harmonization across regions. With a strong continuous improvement and simplification mindset, the role applies industry best practices (e.g., Lean, Six Sigma, Agile) to enhance process efficiency, strengthen controls, and improve employee experience. The BPE actively identifies optimization opportunities, including automation and digitalization within the T&E landscape. The role plays a key part in governance and change management by: Coordinating and aligning with IT development teams on system enhancements and integrations Defining, reviewing, and approving business requirements Ensuring high-quality execution and validation of System Integration Testing (SIT) Maintaining strict attention to detail to ensure compliance with audit and control requirements In addition, the BPE is responsible for enabling operational excellence by training and supporting operational teams, ensuring consistent understanding and execution of T&E processes, policies, and tools. The ro

Customer Care Expert - Enterprise Start Date: December 14th - Training is 8-10 weeks, and will be remote. There is no PTO allowed during training, you will need to be present for each day of training. Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. A day in the life The Toast Enterprise Support team delivers advanced, omnichannel technical support to our most complex enterprise clients — corporate restaurant brands, national franchises, and international locations. As an Enterprise Support Expert, you'll resolve highly complex, high-risk technical issues across a broad and varied product landscape, manage demanding enterprise stakeholders, and bring order to a fast-paced, ambiguous environment — all while fielding incoming questions across phone, chat, and email. What you’ll do (Responsibilities) Troubleshoot hardware, financial transaction mechanics, API integrations, and menu configuration issues across a wide range of Toast products for our Enterprise customers. Diagnose and resolve issues at the intersection of Toast and third-party systems, including 3rd party ordering APIs and enterprise accounting integrations, following established troubleshooting paths and escalating when a case falls outside documented guidance. Manage a steady mix of inbound case traffic across phone, chat, and email, keeping your active case backlog current and flagging aging cases to your lead or manager. Help triage incoming workload based on account tier and urgency, following team guidelines on prioritization. Communicate clearly across audiences — from front-of-house restaurant staff to corporate IT contacts — translating technical issues into actionable guidance. Support de-escalation of difficult customer situations, bringing in your manager or a senior teammate on high-stakes, financially impacted, or executive-level cases.

Customer Care Expert - Enterprise Start Date: December 14th - Training is 8-10 weeks, and will be remote. There is no PTO allowed during training, you will need to be present for each day of training. Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. A day in the life The Toast Enterprise Support team delivers advanced, omnichannel technical support to our most complex enterprise clients — corporate restaurant brands, national franchises, and international locations. As an Enterprise Support Expert, you'll resolve highly complex, high-risk technical issues across a broad and varied product landscape, manage demanding enterprise stakeholders, and bring order to a fast-paced, ambiguous environment — all while fielding incoming questions across phone, chat, and email. What you’ll do (Responsibilities) Troubleshoot hardware, financial transaction mechanics, API integrations, and menu configuration issues across a wide range of Toast products for our Enterprise customers. Diagnose and resolve issues at the intersection of Toast and third-party systems, including 3rd party ordering APIs and enterprise accounting integrations, following established troubleshooting paths and escalating when a case falls outside documented guidance. Manage a steady mix of inbound case traffic across phone, chat, and email, keeping your active case backlog current and flagging aging cases to your lead or manager. Help triage incoming workload based on account tier and urgency, following team guidelines on prioritization. Communicate clearly across audiences — from front-of-house restaurant staff to corporate IT contacts — translating technical issues into actionable guidance. Support de-escalation of difficult customer situations, bringing in your manager or a senior teammate on high-stakes, financially impacted, or executive-level cases.

Job Requisition ID # 26WD101519 Position Overview In partnership with Autodesk R&D, Subject Matter Experts (SMEs) bring deep construction domain expertise and hands-on product knowledge to support product development, accelerate customer adoption, and validate new capabilities including AI-driven innovations. This role ensures that the voice of the customer is consistently reflected in the product roadmap. The team complements Product Management by serving as outward-facing advocates who help shape, communicate, and validate product direction across the construction ecosystem. Responsibilities Product Engagement Advise Product Management, Engineering, and Design teams on new initiatives to ensure alignment with customer workflows, industry standards, and real-world jobsite needs Contribute to business planning and strategic initiatives Provide structured feedback during alpha and beta testing cycles Participate in early testing and validation of new features and products Influence roadmap development through field insights, competitive analysis, and industry trends Test and validate AI use cases, ensuring accuracy, relevance, bias mitigation, safety, and industry applicability Customer Engagement & Feedback Act as a product ambassador at industry events, partner engagements, and internal training sessions Support Sales through product roadmap presentations during customer briefings Assist in the facilitation of Product Advisory Groups, including agenda development, follow-up actions, and synthesis

Capco France recherche un·e PDLC/SDLC Expert – Python & GenAI pour accompagner les acteurs majeurs de la banque et des services financiers dans l'optimisation et la transformation de leurs cycles de développement produit et logiciel. Au sein de notre Practice Technology & Engineering, vous interviendrez à l’intersection du Software Engineering, de l’automatisation et de l’intelligence artificielle pour concevoir et déployer des solutions améliorant la qualité, la rapidité et la fiabilité du développement logiciel. Vous travaillerez aux côtés des équipes Engineering, Architecture, DevOps et Product pour analyser les pratiques existantes, identifier les opportunités d’amélioration et accompagner l’évolution des méthodes de développement. Vous jouerez un rôle clé dans l’intégration de la GenAI et des workflows AI-enabled au sein des cycles PDLC/SDLC, de la conception à la mise en production, en veillant à maintenir la supervision humaine, la sécurité, la traçabilité et les standards de qualité. Vos missions : Analyser et optimiser les cycles Product Development Lifecycle (PDLC) et Software Development Lifecycle (SDLC) afin d’améliorer la qualité, la productivité et la fiabilité des processus de développement. Concevoir et développer des solutions et outils d’automatisation en Python, notamment pour les activités de développement, de tests, de validation et de maintenance logicielle. Intégrer des capacités de GenAI et des workflows AI-enabled dans les pratiques d’ingénierie, notamment pour l’assistance au développement, la génération et la revue de code, la documentation et l’automatisation des tests. Collaborer avec les équipes Engineering, DevOps, Architecture et Product pour industrialiser les solutions, renforcer les pratiques CI/CD et accompagner leur adoption. Évaluer l’efficacité des solutions déployées et garantir une utilisation responsable de l’IA, avec des mécanismes de contrôle, de validation humaine, de traçabilité et d’escalade adaptés

About Snorkel Snorkel AI is the frontier AI data lab, helping teams build the data and environments behind high-performing frontier and agentic AI. We combine technology with research-driven AI data development to create datasets, benchmarks, evals, and custom solutions for real-world AI systems. Founded out of the Stanford AI Lab in 2019, Snorkel works with leading AI labs and enterprises to move from better data to better outcomes. Excited to help us redefine how AI is built? Apply to be the newest Snorkeler! About the Role We are hiring a Director of Expert Supply Growth to build and lead the engine that brings high-quality experts into Snorkel’s AI Expert Network. This role is hybrid ( 3 days/week in office) in San Francisco, CA or New York, NY. This role owns supply acquisition end to end: translating demand for specific skills and domains into a channel strategy, then ensuring those channels produce qualified experts who activate, complete accepted work, and remain available when the business needs them. You will lead a portfolio that includes scaled acquisition, referrals and community, partnerships with industry organizations and higher-education institutions, and BPO and staffing partners. You will decide which levers to use by domain, geography, worker type, lead time, quality, and economics, then build the team, systems, partnerships, and operating cadence required to scale them. What You’ll Do Define the long-term expert acquisition strategy. Determine how Snorkel will attract, develop, and retain the expert capabilities that strengthen its AI Expert Network as a strategic asset. Build a differentiated base of human intellectual capital through distinctive sourcing channels, trusted communities and partnerships, and durable expert relationships. Focus investment on capabilities and network strengths that improve the company’s ability to serve customers and are difficult for competitors to replicate. Own the end-to-end supply growth str

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Technical Support Engineer 2 About the job This position is needed to support our customers’ use of Twilio’s Programmable Messaging product. This role will function as the voice of Twilio to our customers and partners and operate as a subject matter expert for Twilio’s Programmable Messaging API. In addition, focus on providing friendly, professional customer service, while problem-solving and demonstrating a high competency in communicating complex technical issues to both technical and non-technical audiences via phone, email, and chat mediums. Advanced time management skills are able to work well under pressure, and are proficient at developing workflows to remain efficient at tasks while still following standard processes and procedures. Responsibilities In this role, you’ll: Work on messaging email cases submitted by both individual developers and major brands. Assist customers with troubleshooting messa

Behind every payment is someone who expects things to simply work. People shouldn't have to wonder where their money is or what's happening next. As a Payment Investigations Expert, you make payments feel effortless by giving our users fast answers, clear communication, and complete confidence in every interaction. That's your mission. Up for this? Kick off your application by taking our assessment and find out if bunq is your perfect match! 🕵️‍♂️ Take Ownership As our Payment Investigations Expert, you'll own the end-to-end payment investigation journey, from the moment an issue surfaces to the moment it's resolved and prevented from happening again. Build and scale AI-powered automation for payment investigation flows, driving auto-handle rates higher and continuously raising the ceiling each quarter. Track investigation performance and user satisfaction through Looker and Amplitude, running monthly gap analyses to turn structural issues into clear, actionable process improvements. Define and maintain handling guidelines, KPIs, and decision logic that ensure every investigation is handled consistently, compliantly, and fast, regardless of who or what is executing it. You have deep knowledge of payment schemes, rules, and the full payments lifecycle, including escalation flows and third-party communication with banks and payment schemes. You have an AI-first mindset, you design processes to be executed by automation, not built around it, and you actively look for ways to eliminate manual handling permanently. You know how to hunt for root causes using data: you don't stop at symptoms and you don't rely on gut feeling. You have a hands-on, get-it-done approach, you're comfortable owning urgent cases directly, learning from every escalation, and translating that into structural fixes. You're an excellent communicator and speak English fluently, with the ability to drive clear stakeholder alignment both in writing and in conversation. Curious to see how we make life

Titre du poste Corrections & Removals Expert Description de poste In this role you Are responsible for ensuring that C&R processes are clear, consistent, effective, well-governed, and aligned with applicable regulatory requirements. The role is particularly focused on process ownership, governance, continuous improvement, execution, knowledge sharing, and enabling consistent C&R practices across the organization. Your role: Serve as a subject matter expert for C&R processes and ways of working, with a strong understanding of the regulatory foundations, requirements, and expectations applicable to corrections and removals. Apply a regulatory mindset when designing and evaluating C&R processes, considering whether processes are appropriately risk-based, controlled, documented, and capable of meeting regulatory expectations. Work with the C&R Capabilities & Strategy Leader on the C&R process framework, including process maps, procedures, decision points, roles and responsibilities, inputs and outputs, tools, templates, and supporting guidance. Identify gaps, inconsistencies, and risks in C&R processes and lead the development and implementation of practical improvements. Establish and manage a structured approach for C&R process change requests, including intake, assessment, prioritization, stakeholder review, approval, implementation, communication, and effectiveness monitoring. Identify opportunities to use AI and digital tools to improve C&R process efficiency, knowledge management, consistency, decision support, and access to regulatory and process information. You're the right fit if: Bachelor's/Master's Degree in Medical Sciences, Healthcare Management, Industrial Engineering, Supply Chain Management or equivalent. You’ve acquired 5+ yea

The Starting Hourly Rate / Salario por Hora Inicial is $17.25 USD per hour. The Pay Range / Rango salarial is $17.25 USD - $25.90 USD per hour. ALL ABOUT TARGET Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here . ALL ABOUT SEASONAL JOBS Seasonal Specialty Sales Roles: A sales force of specialized consultants who provide tailored suggestions and solutions through active selling and compelling visual merchandising presentations that inspire guests and build the basket. Seasonal Service & Engagement: Advocates of guest experience who welcome, thank, and exceed guest service expectations by focusing on guest interaction and recovery. Seasonal General Merchandise & Food Sales: Experts of operations, process and efficiency who enable a consistent experience for our guests by ensuring product is set, in-stock, accurately priced and signed on the sales floor. At Target we believe our team members have meaningful experiences that help them build and develop skills for a career. These roles can provide you with the: Knowledge of guest service fundamentals and experience supporting a guest first culture across the store Experience in retail business fundamentals: department sales trends, inventory management, and process efficiency and improvement Experience executing daily/weekly workload to support business priorities and deliver on sales goals WHAT WE ARE LOOKING FOR We might be a great match if: Working in a fun and energetic environment makes you excited…. We work efficiently and as a team to deliver for our guests Providing service to our guests t

Starting Hourly Rate / Salario por Hora Inicial: $16.25 USD per hour ALL ABOUT TARGET Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here . ALL ABOUT SEASONAL JOBS Seasonal Specialty Sales Roles: A sales force of specialized consultants who provide tailored suggestions and solutions through active selling and compelling visual merchandising presentations that inspire guests and build the basket. Seasonal Service & Engagement: Advocates of guest experience who welcome, thank, and exceed guest service expectations by focusing on guest interaction and recovery. Seasonal General Merchandise & Food Sales: Experts of operations, process and efficiency who enable a consistent experience for our guests by ensuring product is set, in-stock, accurately priced and signed on the sales floor. At Target we believe our team members have meaningful experiences that help them build and develop skills for a career. These roles can provide you with the: Knowledge of guest service fundamentals and experience supporting a guest first culture across the store Experience in retail business fundamentals: department sales trends, inventory management, and process efficiency and improvement Experience executing daily/weekly workload to support business priorities and deliver on sales goals WHAT WE ARE LOOKING FOR We might be a great match if: Working in a fun and energetic environment makes you excited…. We work efficiently and as a team to deliver for our guests Providing service to our guests that makes them say I LOVE TARGET! excites you…. That’s why we love working