Fraud Investigations Analyst Jobs

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team At Stripe, our Mexico City office is a vibrant hub at the forefront of our mission to reshape the financial landscape for businesses worldwide. Our team prioritizes collaboration, innovation, and excellence. As a member of the Mexico City team, you'll be part of a mission-driven community dedicated to enhancing the global economy and increasing the GDP of the internet. We strive for excellence by creating with craft and beauty, while having fun and celebrating our successes together. We cultivate a culture of collaboration, inclusivity, and support where every team member's voice matters. Our commitment shines through as we handle over a million support cases each year, empowering our users not just to solve problems but to achieve their goals. What you'll do Responsibilities • Investigate accounts to identify fraudulent merchants, card testing, account takeover, and other fraud vectors • Conduct investigations on merchant accounts to support financial partner requirements • Assess risk factors and trends of potentially fraudulent activity • Help maintain fraud detection strategies and business rules that balance fraud loss and customer experience • Contribute to root cause analysis to identify opportunities to predict, prevent, and mitigate risk within process and performance • Participate in monthly, quarterly, and annual business reviews for the Fraud Operations team Who you are We're looking for someone who meets the minimum requirements

About Team : The Internal Audit team at Paytm comprises seasoned professionals with diverse skill sets and experience across different verticals like process audits, technology audits and forensics. The team focuses on implementing the approved audit plan, ensuring delivery of qualitative audits and conducting internal / special reviews while leveraging technology & data analytics and gauging key risks across business processes. Manager – Internal Audit (6–8 Years Exp) Role Overview: As a Manager, you will be a strategic partner to the business. You won’t just be "checking boxes"; you’ll be designing the audit framework for complex ecosystems like UPI, Wallet, and Lending. You will lead teams and interface directly with Senior Leadership. Key Responsibilities ●Audit Strategy: Develop and execute an annual risk-based audit plan focusing on high-growth business units. ● Stakeholder Management: Act as the primary point of contact for Department Heads, explaining risk implications and negotiating remediation plans. ● Process Engineering: Evaluate the effectiveness of internal controls ($ICFR$) and suggest automation to move from manual testing to continuous monitoring. ● Team Leadership: Supervise 2–3 Assistant Managers/Associates, ensuring high-quality documentation and timely delivery. ● Special Investigations: Lead / perform ad-hoc investigations or fraud risk assessments as required. ● Execution: Conduct end-to-end audits of various functions (Operations, HR, Finance, or Tech) under the guidance of the Manager. ● Fieldwork: Perform walkthroughs, test of effectiveness ($ToE$), and document audit findings with clear "Cause and Effect" analysis. ● Cross-Functional Collaboration: Partner with cross-functional teams to gain deep insights into critical business processes, identify risks, and evaluate the adequacy of internal controls. ● Reporting: Prepare and present clear, concise audit reports to senior management and stakeh

We're on a mission to Make Life Easy, and nothing makes life harder than losing money to a fraudster. Fraud Ops is what keeps that promise real: fast, accurate decisions on our user’s money, every single day. Our Fraud queues have changed. Automation now clears the obvious cases, so what lands on your desk are the hard ones: ambiguous profiles, mixed signals, calls with real financial and regulatory weight behind them. We're growing the team to keep pace with that shift, and we're looking for people who bring both speed and precision to the table. Up for this? Kick off your application by taking our assessment and find out if bunq is your perfect match! 🍭 Take ownership As our Fraud Operations Analyst, you'll take on the cases automation can't settle on its own: reading the signals, protecting our user’s money, and helping our systems learn from every case you close. Become a detective in fraud prevention, using your in-depth investigation and problem-solving skills to protect our users from suspicious activity 🕵️‍♂️ Bring empathy and effective communication into every interaction to provide the best support possible Investigate ambiguous fraud cases where the signals aren't clear-cut, weighing behavioral and contextual clues to tell a genuine user from a fraudster Choose whether to act, ask, or escalate: fast, accurate calls that protect user’s money Feed what you learn back into our fraud tooling, so automation catches more and fewer edge cases reach the queue over time You have knowledge of fraud monitoring and prevention You have a close eye for detail: you notice the subtle behavioral and contextual clues You always think from the user’s perspective first, have empathy, and understand how to protect their interests You're comfortable using AI tools to work faster and smarter, and you can spot when an AI-based tool is being used against us We'd love it if you already have knowledge of KYC and PayOps You're an excellent communicator and speak English fluently Y

We're on a mission to Make Life Easy, and nothing makes life harder than losing money to a fraudster. Fraud Ops is what keeps that promise real: fast, accurate decisions on our user’s money, every single day. Our Fraud queues have changed. Automation now clears the obvious cases, so what lands on your desk are the hard ones: ambiguous profiles, mixed signals, calls with real financial and regulatory weight behind them. We're growing the team to keep pace with that shift, and we're looking for people who bring both speed and precision to the table. Up for this? Kick off your application by taking our assessment and find out if bunq is your perfect match! 🍭 Take ownership As our Fraud Operations Analyst, you'll take on the cases automation can't settle on its own: reading the signals, protecting our user’s money, and helping our systems learn from every case you close. Become a detective in fraud prevention, using your in-depth investigation and problem-solving skills to protect our users from suspicious activity 🕵️‍♂️ Bring empathy and effective communication into every interaction to provide the best support possible Investigate ambiguous fraud cases where the signals aren't clear-cut, weighing behavioral and contextual clues to tell a genuine user from a fraudster Choose whether to act, ask, or escalate: fast, accurate calls that protect user’s money Feed what you learn back into our fraud tooling, so automation catches more and fewer edge cases reach the queue over time You have knowledge of fraud monitoring and prevention You have a close eye for detail: you notice the subtle behavioral and contextual clues You always think from the user’s perspective first, have empathy, and understand how to protect their interests You're comfortable using AI tools to work faster and smarter, and you can spot when an AI-based tool is being used against us We'd love it if you already have knowledge of KYC and PayOps You're an excellent communicator and speak English fluently Y

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary The Fraud, Waste, and Abuse (FWA) Analyst II identifies and develops potential healthcare fraud leads through data mining, claims analysis, and investigative research. As a key contributor to the SIU lead development process, this role evaluates provider, member, pharmacy, and ancillary healthcare billing patterns for signs of fraud, waste, abuse, and other anomalies. The Analyst II uses internal claims data, analytical tools, business rule results, and industry intelligence to assess potential FWA concerns and determine whether they warrant formal investigation. This role requires strong analytical skills, healthcare claims expertise, and the ability to translate complex data into actionable investigative leads and recommendations. Essential Responsibilities Lead Development & Fraud Detection Develop proactive and reactive leads to identify potential fraud, waste, and abuse. Generate FWA leads by mining claims databases, reporting tools, and investigative systems. Validate and refine leads generated by business rules to assess their credibility and investigative value. Examine spike analyses, utilization trends, payment anomalies, and outlier reports for unusual billing patterns. Evaluate provider, member, pharmacy, DME, transportation, and facility billing for indicators of fraud or abuse. Moni

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary The Fraud, Waste, and Abuse (FWA) Analyst II identifies and develops potential healthcare fraud leads through data mining, claims analysis, and investigative research. As a key contributor to the SIU lead development process, this role evaluates provider, member, pharmacy, and ancillary healthcare billing patterns for signs of fraud, waste, abuse, and other anomalies. The Analyst II uses internal claims data, analytical tools, business rule results, and industry intelligence to assess potential FWA concerns and determine whether they warrant formal investigation. This role requires strong analytical skills, healthcare claims expertise, and the ability to translate complex data into actionable investigative leads and recommendations. Essential Responsibilities Lead Development & Fraud Detection Develop proactive and reactive leads to identify potential fraud, waste, and abuse. Generate FWA leads by mining claims databases, reporting tools, and investigative systems. Validate and refine leads generated by business rules to assess their credibility and investigative value. Examine spike analyses, utilization trends, payment anomalies, and outlier reports for unusual billing patterns. Evaluate provider, member, pharmacy, DME, transportation, and facility billing for indicators of fraud or abuse. Moni

Our mission and customers: We are creating the freedom for SMEs to succeed by delivering Europe's leading finance workspace with banking at its core, augmented by financial tools. We are proud to be rated 4.8 on Trustpilot, based on 55,000+ reviews. Our culture puts customer satisfaction at the core of what we do, as proven by our Net Promoter Score of 75 (more about our culture here). Our journey: Founded in 2017 by Alexandre and Steve, Qonto has grown to 1,600+ Qontoers serving over 600,000+ customers across 8 European countries. We have been profitable since 2023, and we are just getting started. Our beliefs: We hire for skills and potential. With 80+ nationalities, 45% women, of which 56% of women in our leadership team, diversity isn't a program; It's who we are. We've built a discrimination-free hiring process because the best teams are built on merit. AI at Qonto: AI is deeply embedded in how we work (here) - Every Qontoer gets unlimited access to the best AI tools. We want people who experiment without waiting for permission, push AI beyond the obvious, know when to trust it, and when to question it. ------------------------------------------------------------------------------------------------------ Join us as a Senior Fraud Analyst to protect our customers by detecting and preventing various types of fraud. You will be part of our newly created specialized Fraud team, focusing on safeguarding Qonto's French market customers from scams and fraudulent activities. You will report to Anamaria, our Senior Team Lead Fraud ➡️ What you'll do Transaction monitoring: Monitor and analyze transactions to detect fraud patterns, focusing on scams, phishing attempts, and account takeover activities Risk assessment: Conduct risk assessments for new products and features while ensuring robust onboarding fraud prevention with limited need for oversight Investigation and prevention: Independently investigate complex fraud cases and implement preventive measures across fin

Are you passionate about combating fraud, safeguarding revenue, and protecting users from sophisticated threats? As Spotify continues to grow and innovate, we are looking for a dedicated Fraud Analyst to join our Revenue Protection Operations team. In this role, you will play a crucial role in enhancing our fraud prevention strategy—ensuring a proactive balance between user growth, revenue protection, and maintaining a safe, scalable platform. With scale comes complexity. You will focus on tackling payment fraud, chargebacks/disputes, creator onboarding and platform misuse that risks revenue leakage and partner trust. As a 12-month cover, you will seamlessly step into our ongoing operations, keeping our momentum strong while bringing fresh perspectives to our workflows. You will work with a global team of world-class business managers, data scientists, product managers, and engineers to build robust operational defenses. If you have a keen eye for detail, strong analytical skills, and a drive to stay one step ahead of fraudsters using cutting-edge technologies, we want to hear from you! What You’ll Do Detection & Mitigation: Review suspicious activity flagged by our fraud systems and take swift mitigating and preventative action to protect our genuine users, secure our growth, and minimize revenue leakage. AI & Tooling Innovation: Actively utilize, test, and adopt emerging AI technologies and automated tooling to enhance fraud detection and improve operational productivity. Build & Optimize: Partner closely with internal Product and Engineering teams as well as external vendors to help contribute to the design, requirement gathering, and testing of tooling and system changes to capture evolving fraud and abuse trends early. Trend Analysis & Investigation: Be creative and proactively seek out new fraud and misuse trends. Present data-informed findings and retrospectives to suggest

Our mission and customers: We are creating the freedom for SMEs to succeed by delivering Europe's leading finance workspace with banking at its core, augmented by financial tools. We are proud to be rated 4.8 on Trustpilot, based on 55,000+ reviews. Our culture puts customer satisfaction at the core of what we do, as proven by our Net Promoter Score of 75 (more about our culture here). Our journey: Founded in 2017 by Alexandre and Steve, Qonto has grown to 1,600+ Qontoers serving over 600,000+ customers across 8 European countries. We have been profitable since 2023, and we are just getting started. Our beliefs: We hire for skills and potential. With 80+ nationalities, 45% women, of which 56% of women in our leadership team, diversity isn't a program; It's who we are. We've built a discrimination-free hiring process because the best teams are built on merit. AI at Qonto: AI is deeply embedded in how we work (here) - Every Qontoer gets unlimited access to the best AI tools. We want people who experiment without waiting for permission, push AI beyond the obvious, know when to trust it, and when to question it. ------------------------------------------------------------------------------------------------------ Join us as a Senior Fraud Analyst to protect our customers by detecting and preventing various types of fraud. You will be part of our newly created specialized Fraud team, focusing on safeguarding Qonto's French market customers from scams and fraudulent activities. You will report to Anamaria, our Senior Team Lead Fraud ➡️ What you'll do Transaction monitoring: Monitor and analyze transactions to detect fraud patterns, focusing on scams, phishing attempts, and account takeover activities Risk assessment: Conduct risk assessments for new products and features while ensuring robust onboarding fraud prevention with limited need for oversight Investigation and prevention: Independently investigate complex fraud cases and implement preventive measures across fin

Sanctions & Fraud Transformation Consultant / Senior Consultant Location: Edinburgh / Glasgow (Hybrid) | Practice Area: Finance, Risk, Regulatory & Financial Crime | Type: Permanent Transform the future of financial crime risk with Capco The Role Capco is seeking experienced Consultants and Senior Consultants to join our growing Finance, Risk, Regulatory & Financial Crime (FRRF) capability. You'll support clients in delivering meaningful change across sanctions and fraud risk, balancing regulatory compliance with innovation. This is an opportunity to deliver impactful transformation while contributing to a collaborative, people-first consultancy. You'll also leverage approved AI tools and AI-enabled ways of working to improve insight, delivery efficiency, and decision-making while applying appropriate human judgement and responsible AI practices. What You'll Do Lead or support advisory and transformation initiatives across financial crime, sanctions, and fraud, leveraging AI-enabled analysis and automation where appropriate to improve delivery and client outcomes. Deliver operating model redesigns, technology enablement, and cost optimisation across the three lines of defence, identifying opportunities to enhance efficiency through AI-enabled workflows and intelligent automation. Support clients managing regulatory reviews, remediation programmes, and operational backlogs while ensuring appropriate governance and oversight of AI-assisted outputs. Benchmark and assess controls, identify gaps, and design practical solutions that strengthen risk management using data-driven insights and responsible AI techniques where appropriate. Contribute to proposition development, client offerings, business development, and thought leadership across the financial crime and fraud domain. What We're Looking For Experience delivering financial crime transformation within financial services or management consulting. Strong understanding of sanctions, fraud preventio

Management Consultant – AML Investigations, Sanctions & Fraud Location: London (Hybrid) | Practice Area: Finance, Risk, Regulatory & Financial Crime | Type: Permanent Transform the future of financial crime risk with Capco The Role Capco is seeking experienced Consultants and Senior Consultants to join our growing Finance, Risk, Regulatory & Financial Crime (FRRF) capability. You'll support clients in delivering meaningful change across sanctions and fraud risk, balancing regulatory compliance with innovation. This is an opportunity to deliver impactful transformation while contributing to a collaborative, people-first consultancy. You'll also leverage approved AI tools and AI-enabled ways of working to improve insight, delivery efficiency, and decision-making while applying appropriate human judgement and responsible AI practices. What You'll Do Lead or support advisory and transformation initiatives across financial crime, sanctions, and fraud, leveraging AI-enabled analysis and automation where appropriate. Deliver operating model redesigns, technology enablement, and cost optimisation across the three lines of defence, identifying opportunities to improve efficiency through AI-enabled workflows. Support clients managing regulatory reviews, remediation programmes, and operational backlogs while ensuring appropriate governance and oversight of AI-assisted outputs. Benchmark and assess controls, identify gaps, and design practical solutions that strengthen risk management using data-driven insights. Contribute to proposition development, client offerings, and business development across the financial crime and fraud domain. What We're Looking For Experience delivering financial crime transformation within financial services. Strong understanding of sanctions, fraud prevention, investigations, and the wider financial crime landscape. Familiarity with financial crime technology, operational processes, and AI-enabled solutions that improve operational effe

About the role Chime's Financial Crimes team protects millions of members from money laundering, fraud, and the organized networks that target consumer financial platforms. We work in a bank-partner model: we run detection and investigation, and we escalate unusual activity to our bank partners, who hold the filing obligation. That means our written work product is read by outside parties, and the quality bar is correspondingly high. This is a senior individual contributor role. You will set the standard for how financial crime work is done here rather than working a queue — defining what good looks like, raising the ceiling for the analysts you lead, and owning the hardest problems on the team end to end. In this role, you can expect to Operate with minimal direction on problems that arrive ambiguous, and you define the approach rather than waiting for one. Set the quality standard others calibrate to with defensible judgement calls. Move work across team boundaries without formal authority, and you are trusted to represent Financial Crimes to partners outside the function. Raise the ceiling of the people around you — through calibration, coaching, documentation, and the examples you set in your own casework. Improve the system, not just the case. Every hard investigation should leave behind something reusable: a control, a procedure, a detection change, or a documented typology. What you will own: Vendor Management. You will lead, and support, a team of analysts. Vendor team quality. You sample operations work, run calibration with partners, keep apprised of quality assurance trends, and hold quality and productivity expectations where they belong. Risk trend analysis. You understand AML and Fraud risks well enough to follow the pattern of unusual activity across accounts, devices, funding sources, counterparties, and behavioral patterns, and you can show the shape of a network in a way a non-investigator understands. Typology development. You document new and evo

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . Payments Risk Analyst II As a Payments Risk Analyst II on the Risk & Fraud team within the Consumer & Business group, you'll own the identification and mitigation of payments fraud across Coinbase's fiat payment rails, including ACH, wire, and card transactions. This team protects millions of customers and billions in transaction volume from chargebacks, unauthorized deposits, and account takeover schemes. You'll investigate escalated fraud cases, analyze risk patterns across multiple channels, and partner cross-functionally to strengthen detection systems across one of crypto's highest-volume retail platforms. What you'll do: Own end-to-end investigation and resolution of escalated payments fraud cases, including chargebacks, ACH returns, wire disputes, and account takeovers, across phone, messaging, and email channels. Analyze fraud trends and patterns across payment activities, synthesizing data into actionable recommendations that improve detection logic and reduce loss exposure. Handle premium and high-complexity customer cases, including CB1, HNWI, and executive escalations, using judgment to make risk decisions and coordinating with stakeholders to resolve issues. Partner cross-functionally with Product, Data Science, Risk ML, and Engineering to develop and iterate on risk management strategies, rule logic, and fraud prevention processes. Identify work

About the Team At OpenAI, our User Safety & Risk Operations (USRO) team helps protect our products and users from abuse, fraud, safety risks, and other forms of misuse. We translate real-world user and operational signals into timely decisions, practical interventions, and improvements to our products and systems. This role will take on new, ambiguous, or underdeveloped operational risks and help mature them into scalable capabilities. We work across USRO and partner closely with Product, Engineering, Data Science, Product Policy, Legal, Safety, Support, and external vendors or partnership stakeholders. About the Role We are seeking a Senior Operations Analyst to take on complex, ambiguous safety and risk problems and turn them into practical operational solutions that can scale. This is a senior individual-contributor role for a versatile operator who is comfortable moving between queues, investigation, analysis, workflow design, hands-on execution, and cross-functional leadership. Depending on team needs, the role may focus on emerging-risk incubation, cloud deployment partnerships, or other new operational areas. You will be expected to move quickly, work hands-on, and create structure without waiting for perfect requirements or a large support team. The work starts with the problem, not a prescribed process. You may investigate unstructured user signals, stand up a lightweight workflow, build an AI-assisted tool, improve an existing operation, or help a new launch become operationally ready. The goal is to produce durable systems that other people can run, not simply complete a series of individual tasks. The portfolio will change with company priorities and may span established harm areas, emerging-risk incubation, cloud deployments and partnerships, device safety, or new product launches. Some hires may focus primarily on cloud deployment operations, including launch readiness, partner coordination, safety workflows, and operational monitoring. You will ty

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. The Fraud Investigator (Customer Protection Team) is responsible for handling inbound customer calls for customers with an active fraud alert and account restriction. The team investigates fraud alerts, determining fraud or no fraud utilizing tools and investigative skills, and helping identify emerging fraud trends through data analysis. The team works directly with the customer via phone to gather additional information to help make a fraud determination on their account. This role is based in our Lake Mary, Florida or Denver, CO office(s), with in-person attendance expected at least 3 days per week. Hours may vary from Monday through Friday between the hours of 7am to 9pm ET. . At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams. What you’ll do Conduct in-depth and timely investigations on accounts flagged for fraud, across a range of payment vehicles including ACH, Debit Card, Cryptocurrency and Wire Transfers Handling inbound phone calls from users with fraud restrictions an