Fraud Operations Analyst Jobs

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the Organization Payments and Risk Sub-orgs within Payments and Risk: Link and OCS, Payments Acceptance, Risk The Payments organization focuses on developing products and platforms that enable users to accept payments from customers efficiently. This includes building APIs for processing payments, enabling regional, non-card payment options, and extending Stripe's capabilities to make it easy for businesses to accept in-person payments. Optimized Checkout and Link teams work to create best-in-class checkout experiences that enhance customer satisfaction and drive merchant conversion rates. The Risk Engineering team develops products that minimize financial and regulatory risks while ensuring a seamless user experience, thereby safeguarding Stripe’s brand and financial stability. Team Matching: exact team matching for one of the subteams will begin during final stages. Please note we may also consider you for different orgs based on your experience, location, etc. More information on our team matching process can be found here . What you’ll do We’re looking for Backend engineers who want to make an impact on managing money at a global scale with a passion for building ergonomic APIs. You’ll play a key role in extending our balance management platform and in building out a new funds accessibility platform leveraged by enterprises and SMBs alike. Our team collaborates with many cross-functional teams – from Infrastructure to Produc

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role The Robinhood Crypto Compliance team supports all of Robinhood in developing and deploying new and enhanced crypto products and services compliantly. They serve as Robinhood’s primary point of contact for compliance matters related to the firm's crypto business. This team is responsible for providing guidance, training, testing and supervisory support, acting as an escalation point, general policy and procedure updates and implementation, and acting in an advisory capacity to provide regulatory guidance as applied to crypto. As the Crypto AML Program Manager , you will report to Robinhood Crypto’s AML Officer and play a key role within the Robinhood Crypto Compliance team. In this position, you will coordinate with financial crimes and fraud teams to support our compliance with all applicable regulatory requirements. You will guide the development, testing, deployment, and retrospective assessment of new and enhanced crypto products. By collaborating with Product, Risk, and Legal, you will ensure our product offerings meet all regulatory and internal policy requirements. Additionally, you will partner with international colleagues and external business associates to implement program updates and corrective actions! This role is based in our Denver, CO, Menlo Park, CA, New York, NY, Westlake, TX office, with in-person attendance expected at least 3 days per week. At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams. What you’ll

About the team Radar helps businesses prevent fraud and abuse without getting in the way of legitimate customers. We combine machine learning powered by Stripe’s global network with intuitive dashboard experiences and developer APIs, to give our users comprehensive controls and insights to protect their business against threats ranging from payment fraud and card testing to bot and free trial abuse. Fraud doesn’t stand still, and it isn’t limited to checkout. As businesses launch new products and business models, attackers find new ways to exploit them. We obsess about understanding those attacks, identifying defenses that work, and making sophisticated fraud prevention simple for the businesses that depend on us to help them protect and grow their revenue with confidence. What you’ll do As a product manager on the Radar team, you’ll help customers, developers, and partners bring fraud prevention naturally into the systems and workflows they rely on. You’ll shape products that make fraud management feel effortless, connecting Radar’s capabilities to the tools and experiences our users build and run. You’ll work at the intersection of customer needs and commercial opportunities to shape what we build and how we bring it to market. Working closely with engineering, data science, design, and go-to-market teams, you’ll build products and relationships that deliver lasting value to customers and partners. You’ll connect technical decisions to commercial outcomes while maintaining a high bar for reliability, craft, and the details that make complex products feel simple. Responsibilities Develop a deep understanding of the payments and fraud landscape, how businesses manage risk, and the systems and workflows they rely on. Work directly with customers, developers, and partners to uncover unmet needs, understand integration challenges, and identify opportunities to build broadly useful products. Develop and communicate a clear product strategy and roadmap, prioritizin

Role Purpose: The Senior Customer Success Manager will own a portfolio of enterprise and mid-market accounts across APAC. This is not a relationship management role — it is a value consulting role. You will bring deep expertise in fraud, identity, and compliance to help customers design optimal identity strategies and realize measurable risk reduction outcomes. You will be expected to understand your customers’ business deeply, make the value Jumio delivers visible and quantifiable, and act as the connective tissue between the value that was promised during the sale and the value the customer achieves. You will work closely with Account Managers on renewal and expansion, with the implementation team during the critical customer onboarding and adoption stages, and with Product and Support to close the loop on customer feedback. You will be a named owner of customer health — accountable for knowing which accounts are at risk, why, and what you are doing about it. This role is well-suited to someone who is commercially-minded, data-fluent, and energized by the complexity of enterprise customer relationships. You will be joining at a moment of intentional transformation — there is a significant opportunity to shape how Jumio’s customer success motion operates going forward. Responsibilities: Customer Health & Retention Own the health of a portfolio of APAC enterprise and mid-market accounts — you are accountable for knowing which are green, yellow, or red and why Monitor customer health signals continuously: product utilization, support ticket trends, NPS, executive engagement, and contract consumption pace Identify early warning signs of dissatisfaction or disengagement before they surface as churn risk — act on health score drops immediately, don’t wait for the customer to raise the issue Own escalation when product gaps or recurring issues are impacting customer outcomes — and close the feedback loop by communicating back to the customer what Jumio is doing

Specialist Solutions Architect, Radar (Fraud) Who We Are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About The Team Specialist Solutions Architects (SSA) are domain experts aligned to specific Stripe solutions and customer buying centers. We have in-depth knowledge of specific solution offerings and a deep understanding of customer challenges. We align with specialist product sellers on deals, advise the broader pre-sales team on complex opportunities, support pipeline development and revenue attainment, serve as an advisor on go-to-market sales plays, and provide critical insights to our product and engineering teams. Stripe Radar is Stripe's fully integrated fraud and risk management platform. The Radar team's mission is to evolve from a best-in-class payment fraud product into a unified risk intelligence platform that protects businesses from all forms of financial loss—from sophisticated payment fraud and account takeovers to first-party misuse and policy abuse. With Radar, businesses can confidently navigate the evolving fraud landscape, accept more good revenue, and focus on growth. What You'll Do You will collaborate closely with sales and pre-sales teams to drive pipeline and revenue targets, while also educating the product and engineering teams on market trends and strongly influencing the product roadmap. You will develop deep relationships with senior customer business leaders and grow Stripe's solution offerings with new and existing customers. As a subject matter expert, you will scale the broade

Who we are About the team The Radar ML team builds the fraud detection models that protect Stripe's $1.9 trillion payment network from fraud. The team owns 10+ real-time deep learning models that must constantly evolve to stay ahead of fraudsters. Each ML improvement translates directly into dollar impact for Stripe and its users. The team's models also power the Radar product suite that tens of thousands of businesses use to screen payments and manage fraud. Radar is growing fast, and the team is actively building new products like defenses against AI token theft, free trial abuse, and programmatic attacks. What you'll do In this role, you will own ML work across the full lifecycle: researching new fraud patterns, building and deploying models, and sharing results directly with top Stripe customers. You will have opportunities to optimize Stripe’s most intensive ML models, and opportunities to ship 0-to-1 products from scratch. Responsibilities Design, build, train, evaluate, deploy, and own ML models in production that detect fraud across Stripe’s global payments network Design and build large-scale ML systems that operate on diverse and large scale data Experiment and iterate on ML models to achieve key business goals around data quality and accuracy Develop pipelines and automated processes to train and evaluate models in offline and online environments Integrate ML models into production systems and ensure their scalability and reliability Collaborate with product, data science, and engineering partners across Stripe to identify opportunities where ML can improve outcomes for merchants and consumers Engage with the latest ML/AI developments and take calculated risks in transforming innovative ideas into productionized solutions Mentor engineers and contribute to a strong ML engineering culture within the team Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are enco

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . Payments Risk Analyst II As a Payments Risk Analyst II on the Risk & Fraud team within the Consumer & Business group, you'll own the identification and mitigation of payments fraud across Coinbase's fiat payment rails, including ACH, wire, and card transactions. This team protects millions of customers and billions in transaction volume from chargebacks, unauthorized deposits, and account takeover schemes. You'll investigate escalated fraud cases, analyze risk patterns across multiple channels, and partner cross-functionally to strengthen detection systems across one of crypto's highest-volume retail platforms. What you'll do: Own end-to-end investigation and resolution of escalated payments fraud cases, including chargebacks, ACH returns, wire disputes, and account takeovers, across phone, messaging, and email channels. Analyze fraud trends and patterns across payment activities, synthesizing data into actionable recommendations that improve detection logic and reduce loss exposure. Handle premium and high-complexity customer cases, including CB1, HNWI, and executive escalations, using judgment to make risk decisions and coordinating with stakeholders to resolve issues. Partner cross-functionally with Product, Data Science, Risk ML, and Engineering to develop and iterate on risk management strategies, rule logic, and fraud prevention processes. Identify work

HackerRank helps companies like NVIDIA, Amazon, and Microsoft hire and upskill the next generation of developers based on skills, not pedigree. Our platform is trusted by over 2,500 of the world’s most innovative companies to build strong engineering teams ready for what’s next. Software has entered an era where humans and AI build side by side. As this shift accelerates, the definition of strong technical talent is changing. We give companies better ways to identify and invest in next-generation skills. People at HackerRank care deeply about the impact of their work and sweat the small details so our customers can be wildly successful with products they genuinely love to use. We move with urgency and believe great outcomes come from high standards. About the role Hiring is one of the most consequential decisions a company makes. 3,000+ enterprises rely on HackerRank to get it right. We are now reinventing how that works for the agentic era. The AI/ML systems that power this platform are not auxiliary features. They are the product. Open Problems The agentic era is reshaping every layer of the hiring stack. These are some of the core problems you'll be working across, none of them fully solved. Chakra: Building an autonomous AI interviewer that conducts, adapts to, and evaluates technical interviews end to end. Integrity: Detecting fraud and suspicious behavior across multiple signal types. The ways candidates game assessments change frequently, and the models need to keep up. Evaluation: Measuring technical skill in a world where AI writes the code. The old proxies no longer hold and the new ones have not been defined yet. Your focus will shift across these depending on where the highest-leverage work is at any given time. What you will do Research, Design, and Develop advanced Deep Learning models and novel Neural architectures. Explore architectures beyond Transformers, including State Space Models (SSMs), Liquid Neural Networks (LNNs), and Hybrid approache

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The role: Reporting to the Head of AML Investigations, the Senior Manager will assist with the design and execution of SoFi’s transaction monitoring and wallet screening programs involving fiat currency, cryptocurrency and stablecoins. Responsibilities include establishing procedures, training materials, and furthering strategic initiatives related to digital assets as needed. Overseeing risk-related decisions to terminate customers. Additionally, this leader will oversee a team of FIU Investigators conducting independent suspicious activity investigations and preparing Suspicious Activity Reports related to both fiat and digital currencies. This requires that the Senior Manager conduct regular one-on-ones, deliver coaching, and perform holistic quality reviews of investigative work products to ensure rigorous analysis and thorough dispositions (quality control). What you’ll do: Manage a team of FIU Investigators responsible for evaluating AML and Fraud alerts and cases involving cryptocurrency, stablecoins, and other digital assets, determining whether activity presents financial-crime risk and whether escalation or SAR filing is warranted. Provide oversight and subject-matter expertise for complex digital-asset investigations, including on-chain transaction flows, wallet activity, self

We are looking for a strategic and execution-focused Product Marketing Manager to lead go-to-market strategy for NMI's card-not-present (CNP) processing and Value Added Solutions (VAS) portfolio, the tools and services that power secure, high-converting online and card-not-present transactions for merchants, software platforms and partners across the United States. NMI has evolved from a payment gateway into a full-service payment platform. Our CNP processing stack and VAS suite, including Customer Vault, Automatic Card Updater, Invoicing, ACH and fraud prevention tools, give merchants and partners a single, trusted path from sign up to pay out. This role supports that evolution, helping translate processing and VAS capabilities into messaging that speaks to the outcomes online merchants, marketplaces, subscription businesses and software platforms actually care about: conversion, fraud loss reduction, recurring revenue retention and total cost of acceptance. You will lead market positioning, messaging, launches and enablement for NMI's CNP processing and VAS offerings, working closely with product, sales and channel teams to help make sure NMI is the preferred processing and VAS partner for every merchant and partner selling online. This role calls for a solid understanding of how ecommerce merchants, subscription businesses and software platforms evaluate and adopt payment processing and value added services, and the ability to help translate technical capability (tokenization, network tokenization, recurring billing, customer vaulting, PCI scope reduction, fraud and chargeback tools) into outcome-led messaging that supports pipeline and adoption. This role is also NMI's evangelist for CNP processing and VAS. You will present to sales teams and internal stakeholders, and help represent NMI at ecommerce and payments industry events. You will build AI tools into your everyday workflow as a core habit rather than an occasional add-on, and bring enough technica

Adobe Risk Platform (ARP) is Adobe's centralized, adaptive system for detecting, preventing, and mitigating fraud and abuse across products and services, delivering robust security without degrading customer experience. It protects surfaces like Commerce, Stock, and Firefly with real-time risk decisions. As a Sr Staff Engineer on ARP, you'll set the architectural direction for risk mitigation across Adobe. You'll define the standards, patterns, and long-term technical strategy that let ARP and Adobe stay ahead of fraud and abuse as it evolves. What you'll do Architect systems built for the next three to five years of risk mitigation, while delivering impact iteratively and solving today's most important priorities along the way. Push the platform to the forefront of AI and ML to strengthen fraud and abuse detection. Lay the foundational building blocks of the Risk Platform that future risk-mitigation capability builds on, including the platform's shift toward event-driven, continuously-reasoning risk intelligence. Set architectural standards for risk-decisioning services that other teams across Adobe adopt. Share architectural thinking broadly, through design docs that become org-wide standards, white papers, tech talks, or cross-org design reviews. Simplify complex, interlinked systems into designs other teams can build on with confidence. Mentor senior and staff engineers across teams, growing the next generation of technical leaders. What you need to succeed Bachelor's or advanced degree in Computer Science or related field, or equivalent experience; Master's preferred. 12+ years architecting high-scale, highly performant platforms, and leading the technical teams that build them. Deep understanding of AI and ML, both to strengthen fraud detection and to counter AI-powered attacks. D

Adobe is seeking a Machine Learning Engineer to join the Adobe Risk Platform (ARP) team. ARP is Adobe's centralized, adaptive system for detecting, preventing, and mitigating fraud and abuse across products and services — protecting surfaces like Commerce, Stock, and Firefly with real-time risk decisions, without degrading the customer experience. In this position, you will help build and develop machine learning models to identify fraudulent activity, detect abusive account behavior, and protect the experience of hundreds of millions of users. You'll work across the model lifecycle from raw behavioral data and feature engineering, to model training, deployment, and monitoring alongside senior engineers on the team. Key Responsibilities Help build and train ML models covering various fraud and abuse areas. These include financial transaction fraud, device-related deception, and account and identity abuse. The goal is a unified, continuously-updated trust and risk score. Contribute to feature engineering across transaction, device, and behavioral event data. Build and maintain feature pipelines on Databricks and Spark, transforming raw transaction and device event data into high-quality model inputs. Help translate prototypes into production ML systems, working with senior engineers on scalability, reliability, and observability. Support MLOps practices: experiment tracking, model versioning, CI/CD, and production monitoring. Collaborate cross-functionally with data science, product, and platform teams to understand fraud and abuse patterns across Adobe's surfaces. Stay ahead of advances in ML/AI, particularly in fraud detection and behavioral modeling, and bring relevant ideas to the team. Minimum Qualifications Bachelor's degree in Computer Science, Machine Learning, Data Science, or related field (or equivalent experience). 3

Adobe is seeking a Machine Learning Engineer to join the Adobe Risk Platform (ARP) team. ARP is Adobe's centralized, adaptive system for detecting, preventing, and mitigating fraud and abuse across products and services — protecting surfaces like Commerce, Stock, and Firefly with real-time risk decisions, without degrading the customer experience. In this position, you will help build and develop machine learning models to identify fraudulent activity, detect abusive account behavior, and protect the experience of hundreds of millions of users. You'll work across the model lifecycle from raw behavioral data and feature engineering, to model training, deployment, and monitoring alongside senior engineers on the team. Key Responsibilities Help build and train ML models covering various fraud and abuse areas. These include financial transaction fraud, device-related deception, and account and identity abuse. The goal is a unified, continuously-updated trust and risk score. Contribute to feature engineering across transaction, device, and behavioral event data. Build and maintain feature pipelines on Databricks and Spark, transforming raw transaction and device event data into high-quality model inputs. Help translate prototypes into production ML systems, working with senior engineers on scalability, reliability, and observability. Support MLOps practices: experiment tracking, model versioning, CI/CD, and production monitoring. Collaborate cross-functionally with data science, product, and platform teams to understand fraud and abuse patterns across Adobe's surfaces. Stay ahead of advances in ML/AI, particularly in fraud detection and behavioral modeling, and bring relevant ideas to the team. Minimum Qualifications Bachelor's degree in Computer Science, Machine Learning, Data Science, or related field (or equivalent experience). 5

About the Role Adobe is seeking a Machine Learning Engineer to join the Adobe Genuine Engineering team. This group protects Adobe's ecosystem from fraud, abuse, and misuse using intelligent systems worldwide. In this position, you will build and develop machine learning models from scratch, including custom transformer-based frameworks, to identify fraudulent actions, stop account sharing, and protect the experience of hundreds of millions of users. You will manage the entire model lifecycle: raw behavioral data and feature engineering, architecture development, large-scale GPU training, deployment, and monitoring. The team is actively building in-house behavioral foundation models that learn identity-preserving representations from long sequences of user activity. This is a role for an engineer who wants to own deep learning systems end-to-end — not consume pre-built ones. Key Responsibilities Build and train deep learning models from scratch, including custom transformer and attention-based architectures for long behavioral event sequences. Own the full training stack: event tokenization, temporal and positional embeddings, self-supervised pretraining (e.g., masked modeling, contrastive learning), and downstream fine-tuning. Train large models efficiently on GPU infrastructure using mixed-precision training, gradient accumulation/checkpointing, efficient attention, and distributed strategies (DDP, FSDP, or equivalent). Build and optimize feature pipelines on Databricks and Spark, transforming raw behavioral events into high-quality model inputs. Translate prototypes into production ML systems — scalable, reliable, and observable — and drive inference performance through architectural and serving-side optimization. Contribute to MLOps practices: experiment tracking, model versioning, CI/CD, automated retraining, and

Integra’s mission is to restore integrity to the financial system. Integra is looking for a research analyst to partner with quantitative analysts to develop and enhance existing methods for investigating fraud. This person will conduct research on a variety of topics related to fraud. Responsibilities would include the following: Reviewing academic research and news articles related to financial, securities, cryptocurrency or health care fraud Identifying emerging areas of fraud based on review of news, social media and other sources Reviewing specific cases of fraud, including analysis of specific organizations, entities or institutions Gathering of publicly available data and information Compiling and summarizing research Other tasks to support Integra’s business Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.