Global Operations Excellence Director Jobs

Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. This dynamic and engaging role does not fit the average definition of Desktop Support. For SIE, the Studio IT Support Specialist possesses a mix of skills and experience often found in desktop support, helpdesk support, and limited system administration roles. The right candidate is versed in a wide range of client technologies; responsible not only for the implementation, maintenance, and highest level of performance-tuning for client technology, but also for being a champion for strong working relationships directly with the people who utilize that technology. This is a customer service role and fundamental to its success is building and maintaining support relationships with internal business teams, promoting trust, setting expectations, and achieving mastery in customer service. The ability to think strategically at a fast pace, troubleshoot accurately while navigating interdependent system relationships - all while driving multiple projects to successful completion in tight, shifting deadlines is the reality of this position. Please note, flexibility is possible, but this is considered primarily an in-person role, reporting daily to offices located in Playa Vista, California. Responsibilities Provides helpdesk-level coverage and support for internal cl

Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. IT Support Coordinator (Contract Role) Los Angeles, CA *12-month contract The IT Support Coordinator is capable of prioritizing, triaging and being the first point of contact for tickets in the IT Support queue. Organization and customer service skills are key in this role. RESPONSIBILITIES Coordination with IT Support to balance workload. Monitor queues of staff for issues needing responses. Monitor unassigned queue to ensure prompt responses within SLA. Communicate with customers as required: gathering additional information, informing them of changes. Improve customer service, perception, and satisfaction with fast turnaround of customer requests. Escalate service requests to appropriate teams as necessary. Assists in day-to-day IT queue support operations with some supervision Provide first-level basic support for end user issues A point of contact to the customer for all types of service requests. Maintains documentation with updates and changes Triage service requests to address urgency and scope of impact. Update KPI Dashboards weekly. Develops and reports on JIRA dashboard analytics to drive support performance improvements Work across other studios to bring ticket handling improvements and optimization across PSS REQUIRED SKILLS Basic computer and operati

Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. SIE Studio IT is seeking a Lead Systems Engineer to lead the design, operation, and evolution of our production infrastructure and data center platforms. This role provides technical direction for the Systems Administration team and serves as the senior engineering authority for Linux systems, enterprise server hardware, virtualization, storage, and high-availability infrastructure. Responsibilities Lead the design, deployment, and operational support of Linux and Windows platforms in a production environment. Architect and support enterprise server hardware, including platform selection, RAID configuration, firmware lifecycle management, hardware diagnostics, and performance troubleshooting. Lead the design, deployment, and operation of enterprise and distributed storage platforms, including technologies such as Ceph, NFS-based NAS, and SAN architectures. Design and maintain high‑availability and load‑balanced systems, including clustered servers. Define and own the monitoring, alerting, and observability strategy for infrastructure platforms including storage, virtualization, servers, and operating systems. Partner with vendors and internal teams on hardware selection and lifecycle planning. Establish technical standards, patterns, and documentati

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. About Okta & Our Culture At Okta, partners are central to our success. The Global Partner Program team equips partners with the operational foundation, resources, and clarity needed to build thriving, long-term Okta practices. Embedded in our Okta culture, we champion conscious leadership, high self-awareness, active empathy, and radical accountability. We focus on the whole human—fostering transparent relationships with our partners while enabling high-velocity growth. Role Overview We are seeking a Global Partner Sales Desk Specialist who brings an outward mindset and strong operational rigour to our partner-led deal flow. Reporting to the Manager of Global Partner Operations, you will be the connective tissue between external partners and internal stakeholders—leading Deal Registration qualification, streamlining quoter-to-order workflows, and driving data integrity across systems. The ideal candidate is a self-aware communicator who thrives in a dynamic environment, embraces continuous learning, and takes pride in elevating both partner and team performance. Location & Structure: Hybrid role with cross-regional timezone support (rotational shifts). Reports to: Manager, Global Partner Operations Key Responsibilities Empathy-Led Deal Registration Management: Review and validate Deal Registrations (DR) with speed and precision, ensuring program compliance while actively removing friction for partners. Serve as an approachable guide to troubles

WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. For more information, visit WPP.com. Why we're hiring: WPP is a creative transformation company, helping clients create growth by combining technology and creativity. As one of the world's largest marketing and advertising services organizations, we are committed to driving innovation and operational excellence across our vast global network. You will be joining the Automation Operations Centre within WPP's Enterprise Technology, Automation & AI department. This is a pivotal time for us as we're building a dedicated, in-house team to deliver, manage, monitor, and optimize our growing portfolio of automation solutions. This team is at the forefront of our digital transformation, ensuring the seamless operation and continuous improvement of critical automation capabilities across WPP globally You will play a crucial role in solution delivery and day-to-day technology management of the Global Automation Operations Centre (AOC) program. Reporting to the Automation Operations Manager and supporting. Automation product, platform and delivery teams worldwide, you will ensure our automation projects are well managed and supported to d

Job Summary The Regional Master Data Management (MDM) Manager II is a senior-level individual contributor responsible for the governance, quality, integrity, and strategic management of enterprise master data across regional and global business operations. As a recognized subject matter expert, the Regional Master Data Management (MDM) Manager II provides leadership and oversight for master data governance programs, ensuring data consistency, accuracy, and compliance across enterprise systems, integrations, and analytical platforms. Working closely with business stakeholders, data stewards, IT teams, and global governance organizations, the Regional Master Data Management (MDM) Manager II drives the development and execution of data standards, quality controls, and governance practices that support operational excellence, regulatory compliance, and informed business decision-making. The Regional Master Data Management (MDM) Manager II serves as a key escalation point for complex master data challenges, leads cross-functional initiatives to improve data quality and governance maturity, and supports enterprise transformation efforts through trusted and scalable data management practices. Although the Regional Master Data Management (MDM) Manager II does not have direct people management responsibilities, the role provides leadership through expertise, influence, and collaboration. The Regional Master Data Management (MDM) Manager II independently manages complex initiatives, mentors stakeholders on master data management best practices, and drives alignment between regional business requirements and global data strategies to maximize the value of enterprise master data. Responsibilities Lead the regional execution of global master data governance strategies, policies, standards, and operating procedures across assigned data domains. Partner with global governance teams to defi

Job Summary The Regional Master Data Management (MDM) Manager II is a senior-level individual contributor responsible for the governance, quality, integrity, and strategic management of enterprise master data across regional and global business operations. As a recognized subject matter expert, the Regional Master Data Management (MDM) Manager II provides leadership and oversight for master data governance programs, ensuring data consistency, accuracy, and compliance across enterprise systems, integrations, and analytical platforms. Working closely with business stakeholders, data stewards, IT teams, and global governance organizations, the Regional Master Data Management (MDM) Manager II drives the development and execution of data standards, quality controls, and governance practices that support operational excellence, regulatory compliance, and informed business decision-making. The Regional Master Data Management (MDM) Manager II serves as a key escalation point for complex master data challenges, leads cross-functional initiatives to improve data quality and governance maturity, and supports enterprise transformation efforts through trusted and scalable data management practices. Although the Regional Master Data Management (MDM) Manager II does not have direct people management responsibilities, the role provides leadership through expertise, influence, and collaboration. The Regional Master Data Management (MDM) Manager II independently manages complex initiatives, mentors stakeholders on master data management best practices, and drives alignment between regional business requirements and global data strategies to maximize the value of enterprise master data. Responsibilities Lead the regional execution of global master data governance strategies, policies, standards, and operating procedures across assigned data domains. Partner with global governance teams to defi

We’re looking for a strategic and collaborative leader to join Asana as our Chief Accounting Officer. In this pivotal role, you will guide our global financial operations, overseeing our Accounting, controllership, billing, and revenue accounting functions. You will lead a high-performing finance team that tracks and seeks to understand the factors driving our growth and success, helping our entire organization achieve its operational and financial goals while embodying our company values. As a core financial leader and Section 16 Officer, you will partner closely with cross-functional executive stakeholders to ensure our business objectives are feasible and our long-term growth is built on an enduring foundation of operational excellence. This role is based in our San Francisco office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements. What you’ll achieve Lead Asana's global Accounting, controllership, billing, and revenue accounting functions. Serve as an executive Section 16 Officer, ensuring the highest standards of financial integrity, compliance, and rigorous governance for a public corporation. Oversee the accurate and timely execution of all monthly, quarterly, and fiscal year-end financial close processes and reporting. Partner closely with cross-functional executive stakeholders across Finance, Legal, and Product to build scalable financial infrastructure that supports business expansion. Develop, implement, and maintain robust internal controls and accounting policies to safeguard corporate assets. Mentor, grow, and empower a diverse, high-performing team, fostering a supportive environment focused on continuous career development. About you Pr

About the Role MongoDB is seeking a seasoned Vice President, Corporate Controller to lead the Company's global controllership organization at a pivotal stage of growth. This is a rare opportunity to shape the accounting function of a high-growth, publicly traded technology company as it scales into its next phase. Reporting to the Chief Accounting Officer, the VP, Corporate Controller will serve as a strategic thought partner to executive leadership and key cross-functional stakeholders, leading the strategy and performance of MongoDB's global accounting and external reporting function. This leader will own global accounting operations, international compliance, SEC reporting and technical accounting, global payroll, accounting center of excellence, and will serve as the Company's senior authority on U.S. GAAP. This is a high-impact, hands-on leadership role with responsibility for building and developing a global, distributed organization while driving transformation across people, process, and systems. The role will modernize accounting infrastructure, automation, and controllership, translate complex accounting matters into clear business decisions for senior leadership and help shape a scalable roadmap for MongoDB's next stage of growth. We are looking to speak to candidates who are based in San Francisco, CA or Palo Alto, CA for our hybrid working model. Responsibilities Set the strategic vision and operating model for global Controllership—building the maturity, scalability, and rigor needed to support MongoDB's next stage of growth Lead and develop senior leaders across the function, with accountability for organizational design, location strategy, talent development, succession planning, and cross-functional execution across a large, distributed global team Own the company's technical accounting positions and conclusions under U.S. GAAP, including complex and non-standard transactions, business combinations, stock-based compensation, and new accounting stand

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Senior Manager, Test Process Engineering Location: Ahmedabad, India Organization: Component Test Engineering Department: CAT Position Summary Micron is seeking a highly motivated Senior Manager, Test Process Engineering to lead the Component Test Process Engineering team. This position is responsible for driving manufacturing excellence through the development, optimization, standardization, AI proficiency or AI‑enabled ways of working where applicable, and deployment of semiconductor test processes across global test operations. The successful candidate will lead a team of engineers focused on test process control, yield improvement, quality enhancement, new product introduction (NPI), manufacturing readiness, equipment and process qualifications, and continuous improvement initiatives. This role requires close collaboration with Product Engineering, Quality, Manufacturing, Equipment Engineering, Industrial Engineering, R&D, and global site teams to achieve world-class operational performance as well as leveraging AI to accomplish KPI's. Key Responsibilities Leadership & People Management Lead, develop, and mentor a high-performing team of Test Process Engineers. Establish team goals, development plans, and performance objectives aligned with business priorities. Drive a culture of accountability, innovation, safety, inclusion, and continuous improvement. Build tec

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE Everpure is seeking a hands-on Senior Security Engineer to drive security operations from our Prague, Czech Republic location. In this role, you will contribute to operational excellence across incident response, threat hunting, threat intelligence integration, detection engineering, and security automation, bringing real-time visibility and rapid response to our 24/7 global security operations environment. This is a technical delivery and execution role , not a traditional monitoring position. You will work closely with detection engineers, threat intelligence analysts, incident response leadership, and our global Security Operations teams to build and refine detections, improve signal quality, execute threat hunts, automate workflows, and respond to complex security incidents with speed and precision. Success in this role is measured not by alert volume, but by signal quality, real threat detection, incident containment speed, automation maturity, and the effectiveness of response workflows . WHAT YOU'LL DO Detection Engineering: Design, implement, and maintain detections in Splunk and related security platforms. Develop detection-as-code content using formats such as YAML/JSON, incorporate unit and regression testing, map coverage to MITRE ATT&CK, and contribute to Sigma/YARA-L coverage expansion. Incident Response & Triage: Investigate suspicious activity and participate in incident triage, scoping, co

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. At Micron, our Global Quality Operations (GQ Ops) team plays a critical role in supporting manufacturing excellence, improving cycle time, enhancing data quality, and enabling operational efficiency across the factory. We are looking for a highly motivated GQ Operations Technician to serve as a technical resource and operational leader who bridges production and engineering teams. In this role, you will drive workflow optimization, resolve complex manufacturing issues, support advanced technician training, and contribute to continuous improvement initiatives that impact product quality, throughput, and customer satisfaction. As a GQ Operations Technician, you will leverage technical expertise, problem-solving skills, and Generative AI tools to improve operational performance, support engineering activities, and ensure smooth product movement through manufacturing processes. Responsibilities: · Monitor workstation performance, cycle time, and manufacturing reports to identify operational constraints and implement improvement actions. · Troubleshoot and resolve product flow interruptions, lot holds, lockups, tracking issues, equipment group holds, data transfer concerns, and manufacturing execution system errors. · Partner with Engineering, Equipment Support, and Production teams to improve equipment productivity, job release accuracy, process execution, and overall factory performance. · Lead advanced technical training efforts by mentoring, certifying, and coaching Manufacturing Technicians while developing and

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. About the Role: Okta is looking for a highly skilled Globalization Engineer to be the technical backbone of our global digital operations. You will be responsible for owning, building, and optimizing the automation and technology stack that powers our localization team. This is a hands-on role for an experienced technical expert who is passionate about building robust, scalable systems. You will leverage your deep expertise in APIs, AI, and internationalization to solve complex technical challenges and drive efficiency. As a subject matter expert, you will also act as a key technical consultant to internal teams, helping them prepare content for a global audience. What you'll be doing: Build and Own the Localization Automation Framework: Design, develop, and maintain the core automation workflows for our content lifecycle using agentic workflows, Python and APIs, connecting our TMS with content sources, repositories, and other internal tools. Spearhead AI and Technology Integration: Research, evaluate, and implement cutting-edge localization technologies, including AI/LLM-based solutions and advanced TMS features, to improve the quality, speed, and cost-effectiveness of our workflows. Provide Technical Oversight and Systems Integrity: Act as the authority for resolving high-impact architectural failures. Conduct deep-dive root cause analysis on complex integration issues, file parsing conflicts, and system-wide bottlenecks to ensure uninterrupte

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Micron Technology is transforming Finance through AI, automation, and data-driven decision-making. As part of this journey, we are establishing Process Intelligence as a foundational capability to enable real-time visibility, accelerate transformation, and drive measurable business outcomes across global Finance operations. We are seeking a Finance Process Intelligence Manager to lead the evolution from traditional process analysis to intelligence-driven operations—where insights directly inform Agentic automation, continuous improvement, and enterprise decision-making. This role will own the vision, adoption, and value realization of process intelligence, leveraging platforms such as Celonis, SAP Signavio, and UiPath Process/Task Mining to unlock end-to-end transparency across Finance processes and connect insights to action. The ideal candidate combines strong Finance domain expertise, hands-on experience with process intelligence platforms, and the ability to influence senior stakeholders with clear, data-driven insights. About Micron Technology, Inc. We are an industry leader in innovative memory and storage solutions transforming how the world uses information to enrich life for all . With a relentless focus on our customers, technology leadership, and manufacturing and operational excellence, Micron delivers a rich portfolio of high-performance DRAM, NAND, and NOR memory and storage products

About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences. Our technology enables industry-defining enterprises like Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel. We’re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships. We’re proud to be backed by world-class investors who share that vision, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, along with many others. We’re an in-office company, driven by a shared commitment to excellence and velocity. Our values — Just Get It Done, Invent What Customers Want, Winner’s Mindset, and The Polymath Principle — shape how we work and grow as a team. About the Team The Accounting team at Decagon is at the center of our growth, building the financial foundation that powers a rapidly scaling startup. We ensure accurate, timely financial reporting in accordance with U.S. GAAP while designing scalable processes and strong controls that support expansion across teams and geographies. Partnering closely with Sales, People, Legal, and Operations, we drive thoughtful spend management, contract oversight, and payroll excellence—balancing precision with agility in a fast-moving environment where our work directly enables the company’s next stage of growth. About the Role We’re looking for a high-impact Payroll Manager to build the finance engine that keeps our company scaling. You’ll own global payroll operations, payroll accounting, and stock administration transforming these core operations into smooth, scalable systems that support a fast-moving, high-growth team. This is a high-impact individual contributor role responsible for ensuring accurate, com