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Global Operations Excellence Director Jobs

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Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together. Partner Operations Manager – Global Alliances & Channels This is an individual contributing role to help lead and drive operational excellence and accelerate global partner growth by optimizing our ecosystem's lifecycle for our premier AI-Powered Process Automation platform. Location: Chennai, India | Work Model: On-site About the Team The Global Alliances and Channels team at Appian is a fast-paced, dynamic organization that plays an integral role in driving Appian's growth globally. We are passionate about driving digital transformation by bringing Appian solutions that provide the speed, agility, and efficiency needed for enterprises to compete and grow. Our team is dedicated to supporting an extraordinary global network, ensuring our partners are fully equipped to deliver Enterprise-Grade Orchestration at scale. The Opportunity At Appian, our values of Intensity and Excellence define who we are. We set high standards, approach challenges with ambition, and hold ourselves accountable to achieve the best results. As a Partner Operations Lead, you will oversee local team members in Chennai while also delivering high-value operational support, executive administrative assistance, and improvements to support our global alliances experience. What You’ll Do Own the deal registration lifecycle for global partners, including deal eligibility validation, status monitoring, and escalation to ensure timely approvals, accurate CRM attribution, and program compliance. Act as the primary conduit between partner deal submitters, the alliance team, and field sales

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Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together. Lead Partner Operations Specialist – Global Alliances & Channels This is an individual contributing role to help lead and drive operational excellence and accelerate global partner growth by optimizing our ecosystem's lifecycle for our premier AI-Powered Process Automation platform. Location: Chennai, India | Work Model: On-site About the Team The Global Alliances and Channels team at Appian is a fast-paced, dynamic organization that plays an integral role in driving Appian's growth globally. We are passionate about driving digital transformation by bringing Appian solutions that provide the speed, agility, and efficiency needed for enterprises to compete and grow. Our team is dedicated to supporting an extraordinary global network, ensuring our partners are fully equipped to deliver Enterprise-Grade Orchestration at scale. The Opportunity At Appian, our values of Intensity and Excellence define who we are. We set high standards, approach challenges with ambition, and hold ourselves accountable to achieve the best results. As a Partner Operations Lead, you will oversee local team members in Chennai while also delivering high-value operational support, executive administrative assistance, and improvements to support our global alliances experience. What You’ll Do Own the deal registration lifecycle for global partners, including deal eligibility validation, status monitoring, and escalation to ensure timely approvals, accurate CRM attribution, and program compliance. Act as the primary conduit between partner deal submitters, the alliance team, and fie

awsgitai
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Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. At Okta, partners are a core growth driver. This role sits within the Global Partner Program team, which builds the strategy, tools, and operational muscle that empower our partners to build thriving, high-growth Okta practices. We’re looking for an operational Partner Program Manager to take ownership of the global program framework across APJ. While this role aligns with global strategy to ensure consistency and scale, you will be the ultimate regional owner for program adoption, friction removal, and execution across APJ. The ideal candidate is a high-bias-for-action operator—someone who thrives in ambiguity, moves fast, dives deep into data, and takes full accountability for unblocking partners and internal teams alike. Key Responsibilities Regional Strategy & Adaptation: Own the localization and continuous evolution of the Global Partner Program for APJ. Build direct, tight feedback loops with APJ field teams and partners to identify market gaps, operational friction, and growth opportunities—translating those insights into rapid, high-impact program improvements. End-to-End Execution & Change Management: Drive high-velocity partner initiatives that directly impact partner productivity and top-line revenue across APJ. Own readiness, launch timing, stakeholder alignment, and change adoption for all regional program releases. Enablement & Operational Rhythms: Write clear, crisp, and accessible partner resources (including Incentives guides an

machine learningartificial intelligenceai
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About the Team At OpenAI, our Trust, Safety & Risk Operations teams safeguard our products, users, and the company from abuse, fraud, scams, regulatory non-compliance, and other emerging risks. We operate at the intersection of operations, compliance, user trust, and safety working closely with Legal, Policy, Engineering, Product, Go-To-Market, and external partners to ensure our platforms are safe, compliant, and trusted by a diverse, global user base. The Global Safety Response Operations team within the org provides 24/7 coverage for user safety, risk, and regulatory escalations across OpenAI’s products, handling the highest-priority cases that require human judgment and rapid response. The team operates as the core escalations management and delivery arm of OpenAI’s safety operations, ensuring that our products remain safe and aligned with our policies while enabling timely, empathetic, and consistent user support. About the Role We’re looking for experienced Trust, Safety, and Risk Operations analysts who have subject matter expertise in one or more of the following areas: policy enforcement and content moderation, fraud and scam prevention, developer risk, or privacy and regulatory escalations. You’ll be on the front lines of safety escalation management, helping to triage and resolve urgent and sensitive cases. You’ll work across subject matter areas, systems, and processes to ensure operational excellence, develop process improvements and automations, and surface insights and trends. This role is part of a 24/7 global operation team and will be expected to work a standard 5x8 work week, which includes covering the weekend shift each week (e.g., work weeks covering Saturday - Wednesday) We use a hybrid work model of 3 days in the Singapore office per week and offer relocation assistance to new employees. Please note: This role may involve exposure to sensitive content, including material that is sexual, violent, or otherwise disturbing. In This Role, You

awsrestai
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OpenAI
📍 San Francisco• Full-time• $189K – $210K/yr
2mo ago

About the Team At OpenAI, our Trust, Safety & Risk Operations teams safeguard our products, users, and the company from abuse, fraud, scams, regulatory non-compliance, and other emerging risks. We operate at the intersection of operations, compliance, user trust, and safety working closely with Legal, Policy, Engineering, Product, Go-To-Market, and external partners to ensure our platforms are safe, compliant, and trusted by a diverse, global user base. The Global Safety Response Operations team within the org provides 24/7 coverage for user safety, risk, and regulatory escalations across OpenAI’s products, handling the highest-priority cases that require human judgment and rapid response. The team operates as the core escalations management and delivery arm of OpenAI’s safety operations, ensuring that our products remain safe and aligned with our policies while enabling timely, empathetic, and consistent user support. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. Please note: This role may involve exposure to sensitive content, including material that is sexual, violent, or otherwise disturbing. About the Role We’re looking for experienced Trust, Safety, and Risk Operations analysts who have subject matter expertise in one or more of the following areas: policy enforcement and content moderation, fraud and scam prevention, developer risk, or privacy and regulatory escalations. You’ll be on the front lines of safety escalation management, helping to triage and resolve urgent and sensitive cases. You’ll work across subject matter areas, systems, and processes to ensure operational excellence, develop process improvements and automations, and surface insights and trends. This is a 24/7 global operation that requires flexibility to work rotating shifts, including nights, weekends, and holidays, as part of an on-call coverage model. We use a hybrid work model of 3 days in the office per week and offer r

artificial intelligenceai
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PE
Private Employer
📍 Minneapolis• Full-time• Hybrid• $220K – $270K/yr
2mo ago

Perforce is a community of collaborative experts, problem solvers, and possibility seekers who believe work should be both challenging and fun. We are proud to inspire creativity, foster belonging, support collaboration, and encourage wellness. At Perforce, you’ll work with and learn from some of the best and brightest in business. Before you know it, you’ll be in the middle of a rewarding career at a company headed in one direction: upward. With a global footprint spanning more than 80 countries and including over 75% of the Fortune 100, Perforce Software, Inc. is trusted by the world’s leading brands to deliver solutions for the toughest challenges. The best run DevOps teams in the world choose Perforce. Position Summary: At Perforce, we build more than software. We build careers, communities, and impact. Our people are the driving force behind innovation, delighting customers, and global growth. Whether you're a builder or a coach, you’ll find purpose, connection, and opportunity here. We care deeply, move fast, and deliver excellence - together. Over half of the Global 500 rely on Perforce to move their business forward – Join us! We are seeking a strategic and execution-oriented Chief of Staff to partner directly with the CEO in scaling the company's business operations and global programs, while also acting as a high-impact driver of the CEO & Executive Team’s special initiatives and strategic agenda. This role sits at the intersection of strategy and execution, owning critical operating functions including Revenue Operations, Business Systems, Sales Operations, and Global AI Infrastructure while also leading a portfolio of special projects, related to strategic growth of the business. The ideal candidate is a versatile operator who moves fluidly between high-level strategic thinking and hands-on execution, serving as a force multiplier for the CEO and connective tissue across the leadership team.

airustdevops
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KT
Kailera Therapeutics, Inc.
📍 Us Remote• Remote• $272K – $340K/yr
5 days ago

At Kailera, we are bold, authentic and committed to our mission of developing therapies that give people the power to transform their lives and elevate their overall health. Rooted in an entrepreneurial spirit and a team-oriented culture, we are working together to advance Kailera’s mission to advance novel therapies for obesity and related conditions. We are passionate about creating an inclusive workplace that promotes collaboration, integrity, and excellence. As we expand, we seek the most talented individuals with diverse backgrounds, cultures, perspectives, and experiences to join our team. What You’ll Do: Reporting to the Chief Technology Officer (CTO), the Vice President (VP), Global Supply Chain will lead Kailera's end-to-end clinical and commercial supply chain, ensuring patients and clinical sites receive a reliable, uninterrupted supply of both Investigational Medicinal Product (IMP) and commercial drug product. This leader will set the global supply strategy, build and develop a high-performing team, and establish strong, well-governed partnerships with external service providers. Working closely with CMC, Clinical, Regulatory, Quality, Commercial, and Corporate functions, the VP will ensure supply plans meet global quality and regulatory standards and scale with the company's growth. As a senior member of the Technical Operations leadership team, this individual will partner with the CTO to shape and sustain a culture of collaboration, accountability, and operational excellence. Required location: Waltham, MA (hub-based, onsite 3-4 days per week) OR Remote (home-based, onsite at a hub 1 week every other month). Responsibilities: Recruit, develop, and retain a strong global supply chain organization. Establish clear governance structures and performance metrics for tracking and reporting Manage performance of external partners, including packaging and labeling vendors, third-party logistics providers (3PLs), and distributors, API and

REMOTEaiSAPsupply chain
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Shape the Future with Dun & Bradstreet At Dun & Bradstreet, we believe data has the power to create a better tomorrow. As a global leader in business decisioning data and analytics, we help companies worldwide grow, manage risk, and innovate. Since 1841, businesses have trusted us to turn uncertainty into opportunity. We’re a diverse, global team that values creativity, collaboration, and bold ideas. Are you ready to make an impact and help shape what’s next? Join us! Explore opportunities at dnb.com/careers. The People Team The People team’s vision is to enrich the lives of every team member at Dun & Bradstreet globally. The team is comprised of six distinct functions cross-collaborating to achieve our collective goals: Business Partners; Talent Acquisition; Total Reward; Learning & Development; Analytics and People Operations. We have an exciting opportunity for a People Operations Associate in Germany to support our German, Austrian and Swiss entities as part of our evolving People Operations Center of Excellence. The Role The role requires a highly collaborative, customer centric approach with various stakeholder groups including the wider People Team, leaders and employees. The scope includes Germany, Austria and Switzerland with some opportunity to support across the Europe region. Our team works in a dynamic, fast paced environment which underpins our relationship-based culture. As such, you’ll need a flexible and adaptable communication style, ability to engage with all levels across the organisation and strong self-awareness to build strong relationships across the business. You will be accountable for customer support & administration across the employee lifecycle. This role is exposed to multiple functional disciplines including compensation, benefits, HR policies, HRIS, reporting, employee relations and analytics. Key Responsibilities: Act as the 1st point of contact for all People Team enquiries that come through our case management system or o

Excelhuman resourcesHR
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M
10 days ago

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. At Micron, we are building innovative technology that transforms how the world uses information. As an Engineering Remote Operations Center (EROC) Engineer , you will make a meaningful impact by helping us maintain reliable, efficient, and scalable engineering operations across global environments. You will collaborate with teams worldwide, leverage Microsoft Copilot and AI-enabled technologies, and continuously develop your technical expertise while driving operational excellence. Join us and help build the future of engineering operations! Responsibilities: Monitor infrastructure, applications, and operational dashboards to maintain system health, improve availability, and quickly identify potential issues. Troubleshoot incidents, perform root cause analysis, and collaborate with global teams to drive timely resolution and continuous improvement. Support ticket triage, SLA compliance, workload management, and operational readiness across engineering environments. Leverage Microsoft Copilot, Generative AI, automation, analytics, and intelligent monitoring tools to improve efficiency and enhance knowledge management. Create, maintain, and continuously improve technical documentation, SOPs, and operational processes that enable consistent service delivery. Minimum Qualifications: Bachelor's degree in computer science, Information Technology, Engineering, or a related technical field. (No more than 2 years of graduated). Proficiency in Linux and

REMOTEawsazuregcp
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Okta
📍 Bellevue• $152K – $209K/yr
16 days ago

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. About this role The Brand Ops & Production team is seeking an experienced Lead Creative Operations Manager to lead, scale, and optimize delivery across our highest-velocity marketing engines. Partnering closely with Digital and Demand Gen Creative, Production, and Marketing stakeholders, you will build predictable workflows that ensure high-volume creative assets launch on time, at scale, and to our highest brand standard. You are an organized, proactive creative operations manager who thrives in fast-paced environments. You build clean plans in our project management system, sequence tasks, surface dependencies early, and keep all work visible in one place. You communicate clearly across teams and take pride in being the operational engine that helps work ship on time. What you will do Design, implement, and continuously optimize end-to-end creative operations for global demand generation and digital web channels. Build and maintain single-source-of-truth project plans—managing tasks, creative resources, asset dependencies, cross-functional handoffs, localization, and stakeholder/legal approvals in one place. Prioritize incoming project requests against creative capacity while keeping stakeholders aligned through clear, proactive status updates. Serve as the lead operational partner to Digital and Demand Gen creative teams—guiding design and copywriting bandwidth, leading weekly project syncs, mitigating delivery risks, and integrating work into

machine learningartificial intelligenceai
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Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Vice President, Boise Front End Manufacturing Operations Location: Boise, Idaho Reports To: Corporate Vice President, Global Front End Operations Position Summary Reporting to the Corporate Vice President of Global Front End Operations, the Vice President, Boise Front End Manufacturing Operations is responsible for the overall leadership, performance, and strategic direction of Micron's Boise front-end manufacturing operations. This leader owns the safe, efficient, and predictable execution of all manufacturing activities while ensuring alignment with company objectives, technology roadmaps, customer requirements, and long-term capacity strategies. The Vice President serves as the senior operational leader for Boise manufacturing and is accountable for operational excellence across safety, quality, yield, cycle time, cost, delivery, workforce capability, and capacity utilization. As a member of the Global Front End Operations Leadership Team, the VP partners closely with Technology Development, Engineering, Business Units, Supply Chain, Procurement, Facilities, Quality, Finance, Human Resources, and peer manufacturing sites to drive world-class manufacturing performance and enterprise-wide outcomes. This leader will play a critical role in shaping the future of advanced semiconductor manufacturing through the deployment of next-generation technologies, automation, digital manufacturing capabilities, AI-enabled operations, and large-scale capacity expansions. Key Responsibil

machine learningartificial intelligenceai
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Robinhood
📍 Menlo Park• $140K – $165K/yr
9 days ago

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. The Tax team's mission is to proactively manage our global tax footprint while supporting Robinhood’s mission to democratize finance for all! We partner closely with Product, Engineering, Legal, and Finance teams to navigate complex tax regulations and enable business growth. Our team values deep collaboration, technical excellence, and proactive problem-solving. We maintain a high-performing, supportive culture where every team member is encouraged to challenge the status quo. As the Manager, Global Indirect Tax, you will lead our global indirect tax compliance, controversy, transaction advisory, and operations initiatives. You will manage end-to-end global indirect tax operations, including compliance, audits, system improvements, and technical research and advisory. You will play a critical role in shaping our overall indirect tax strategy and compliance framework for innovative products and business models. This is a unique opportunity to build scalable tax processes in a fast-growing financial services environment, spearheading the next generation of tax operations through automation and AI-enabled solutions. This role is based in our Menlo Park, CA and New

artificial intelligenceaiaccounting
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Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Finance team shapes the company's future by directing capital to high-impact investments, developing robust financial strategies, and ensuring we deliver long-term value while pursuing our ambitious mission. We’re looking for a Senior Finance Manager to join our London team. In this role, you’ll lead key aspects of the reporting and accounting process, ensuring our financial operations remain robust and scalable. Get to know our Finance team — what drives us, how we work, and what you can expect. What You’ll Be Doing You’ll be joining the Europe Accounting team. This team acts as the engine room for our financial integrity, bridging the gap between local operations and global reporting standards during an exciting period of integration. Here’s what your day-to-day might look like: Drive Reporting Excellence: Lead month-end and quarter-end close activities, ensuring all financial reporting deliverables are accurate, timely, and aligned with US headquarters requirements. Operational Oversight: Oversee the review of journal entries, balance sheet reconciliations, and variance analysis to maintain the highest standards of financial accuracy. Process Transformation: Identify process gaps and implement scalable controls to strengthen financial governance and shorten close cycles across Europe. Strategic Partnering: Collaborate with cross-functional stakeholders in Operations and regional teams to streamline accounting workflows and improve data quality. Audit & Compliance: Coordinate internal and external audit requests while maintaining comprehens

accountingfinancerecruitment
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Toast
📍 Canada Hybrid• Hybrid• C$115K – C$165K/yr
22 days ago

Senior Software Engineer, Backend — Toast International Location: Toronto, ON / Canada Hybrid (Ontario) Who We Are Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. Are you bready* for a change? As a Senior Backend Engineer on the Toast International team, you’ll play a pivotal role in engineering the platform that powers the next generation of guest reservations, dynamic floor management, and table operations across global markets like the UK, Europe, and Canada. You will lead the design and execution of core backend services—building scalable backend systems, robust integrations, data processing pipelines, and core platform capabilities. You’ll collaborate closely with engineering teams in North America and Europe, product managers, and designers to win high-value full-service restaurants worldwide. About this roll* (Responsibilities) Architect, implement, and scale distributed backend microservices (Java / Kotlin / AWS) powering reservations and guest management. Build core transactional and payment capabilities for the platform. Design robust integrations with third-party aggregators and partners and two-way POS synchronization. Implement tiering, entitlements, and usage metering services across freemium waitlists and premium subscription tiers. Partner cross-functionally with Mobile, Web/Frontend, Product Management, and UX to deliver seamless end-to-end features. Drive high standards of code quality, observability, test automation (unit, integration, and contract tests), and operational excellence. Mentor team members, participate in technical design reviews, and leverage modern AI development workflows to accelerate velocity and code quality. Do you have the right ingredients*? (Requirements) 5+ years of software engineering experience building scalable, distributed backend microservices in production. Deep proficiency in Java or Kot

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Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Global Payments Performance (GPPT) team, which falls under the Customer Success organization, is a dedicated team of payment experts that help users optimize their payment and product setup with Stripe. The team provides direct User engagement to our most strategic Users as well as a variety of resources that support account teams (self-guided payment optimization workshops, optimization playbooks, data & insights). The Customer Success Strategy & Operations team sits at the center of how Customer Success operates at Stripe. As GPPT scales, dedicated S&O support is required to both shape the function’s day-to-day operating model—from operating forums, capacity management and metric design— to the systems and cadences that enable execution of the team's long term vision. You will lead annual planning, OKR development, and engagement-model design to ensure GPPT is positioned to deliver for users and scale effectively. This is a high-impact Business Partner and Builder role at the heart of GPPT and Customer Success. As a trusted thought partner to senior leadership, you’ll combine strategic insight, operational excellence, and hands-on execution to turn ambitious priorities into meaningful results. You’ll lead critical cross-functional initiatives and build the operating mechanisms that help teams make smarter decisions, execute with consistency, scale effectively, and deliver measurable value. Given the cross functio

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