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Head Of Programmatic Customer Success Jobs

1,656 active opportunities · Updated for October 2026

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Explore current head of programmatic customer success jobs. Use filters to narrow by work mode, employment type, experience and date posted.

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YipitData
📍 Us Remote• Remote
20 days ago

About Us: YipitData is the leading market research and analytics firm for the disruptive economy and most recently raised $475M from The Carlyle Group at a valuation of over $1B. Every day, our proprietary technology analyzes billions of alternative data points to uncover actionable insights across sectors like software, AI, cloud, e-commerce, ridesharing, and payments. Our data and research teams transform raw data into strategic intelligence, delivering accurate, timely, and deeply contextualized analysis that our customers—ranging from the world’s top investment funds to Fortune 500 companies—depend on to drive high-stakes decisions. From sourcing and licensing novel datasets to rigorous analysis and expert narrative framing, our teams ensure clients get not just data, but clarity and confidence. We operate globally with offices in the US (NYC, Austin, Miami, Mountain View), APAC (Hong Kong, Shanghai, Beijing, Guangzhou, Singapore), and India. Our award-winning, people-centric culture—recognized by Inc. as a Best Workplace for three consecutive years—emphasizes transparency, ownership, and continuous mastery. What It’s Like to Work at YipitData: YipitData isn’t a place for coasting—it’s a launchpad for ambitious, impact-driven professionals. From day one, you’ll take the lead on meaningful work, accelerate your growth, and gain exposure that shapes careers. Why Top Talent Chooses YipitData: Ownership That Matters : You’ll lead high-impact projects with real business outcomes Rapid Growth : We compress years of learning into months Merit Over Titles : Trust and responsibility are earned through execution, not tenure Velocity with Purpose: We move fast, support each other, and aim high—always with purpose and intention If your ambition is matched by your work ethic—and you're hungry for a place where growth, impact, and ownership are the norm—YipitData might be the opportunity you’ve been waiting for. About The Role We are seeking a seasoned Head of Talent Acquisit

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Replit
📍 Foster City• Full-time• Remote• $220K – $260K/yr
20 days ago

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. About this Job We're looking for a Head of Marketing Strategy & Operations to run the business side of marketing. Our marketing team went from two people to 25 this year, organized around four functions: product marketing, brand and consumer, enterprise, and growth. This is the first operations hire on that team. You'll own the marketing budget with Finance, run our planning cycle and operating cadence, keep hiring aligned with the plan, and partner directly with the CMO on how marketing sets priorities and tells its story to the executive team and the board. It's a role for someone who has sat close to a CMO and a CFO, likes turning ambiguity into a plan people can execute, and is comfortable building the function themselves before building a team. What You'll Do: Budget & Financial Operations Own the marketing budget end to end with Finance: allocation across teams and channels, tracking against plan, forecasting, variance flags, and the tradeoff conversations that follow Build the layer of visibility leadership needs (spend by team, channel, and program) on top of the spend-tracking tools we already have, so decisions get made with numbers Run quarterly, half-year, and annual budget planning, and make marketing's case to Finance and the executive team Own marketing's vendor and agency contracts end to end: evaluations, procurement, renewals, and a clear view of what we pay for and why Planning & Operating Cadence Own marketing's planning cycle: translate company goals into marketing objectives, OKRs, and resourced plans, and keep them current as priorities shift Bring a point of view. Pressure-test plans, frame the tradeoffs, and help the CMO decide where marketing places its bets Design the lightweight

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Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Head of Public Policy, Italy Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Communications & Policy team crafts compelling stories, builds meaningful relationships with stakeholders, and navigates complex regulatory landscapes to support our marketplace of consumers, riders, and restaurant partners. We’re looking for a Head of Public Policy, Italy to join our Rome team. This is a hybrid role. In this role, you’ll help us lead our public policy strategy, drive successful advocacy campaigns, and represent Deliveroo and the broader DoorDash group to key external stakeholders across Italy. What You’ll Be Doing You’ll be joining the International Public Policy team, working closely with global centres of excellence, cross-functional partners, and business leadership. This role reports to the VP, International Public Policy at DoorDash, based in Europe. Here’s what your day-to-day might look like: Policy & Regulatory Tracking: Monitor and evaluate legislative and regulatory developments at regional and national levels to identify risks, spot opportunities, and shape company positions in close cooperation with dedicated internal teams. Targeted Advocacy & Engagement: Design and execute strategic advocacy campaigns using outreach, research, coalition-building, mobilization, and public relations tools to influence policy outcomes. Stakeholder Relations: Build and maintain trusted relationships with policy makers, public officials, labor unions, industry associations, and other key stakeholders across Italy. Strategic Representation: Represent Deliveroo in government consultations, public f

recruitment
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21 days ago

Altana is the network for trusted trade. Our AI-powered product network empowers governments and businesses to build a more resilient and secure global economy while keeping trade flowing. The Opportunity at Altana Altana's Global Public Sector (GPS) team helps government customers work through hard problems in global trade and supply chains, and it's growing fast. As GPS scales, we're organizing around three domain verticals — Customs & Trade, Resilience & Network, and Policy & National Security — and we're hiring the founding Head of Policy & National Security to grow, manage, and run that business globally. This is a foundational business development role — a chance to build a business, not just join one. You'll own the growth of Policy & National Security end to end: where the opportunity is, how Altana is positioned to win it, which relationships and contract paths get us there, and the team that makes it happen. Success comes from shaping opportunities early, navigating how the government actually buys, and turning long-term agency bets into won programs — building a durable book of business over time. You'll be the senior Altana relationship for the agency decision-makers who matter, acting as a thought partner who helps them move through technology transformation. You'll partner closely with the VP of Global Public Sector, Government Affairs, Capture, Product, Delivery and Implementation, Marketing, Finance/Accounting, and executive leadership. For the right operator, this is some of the most ambitious and rewarding work of a career. You Will Own Altana's revenue growth for the Policy & National Security vertical— carry the number, and translate strategy into a concrete plan and a focused set of high-value target agencies. Manage a field of sellers and own their pipeline and forecast, pursuing complex, large-scale government opportunities that reflect strategic vision and long-term agency bets — with honest rigor about what's real, wh

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21 days ago

Altana is the network for trusted trade. Our AI-powered product network empowers governments and businesses to build a more resilient and secure global economy while keeping trade flowing. The Opportunity at Altana Altana's Global Public Sector (GPS) team helps government customers work through hard problems in global trade and supply chains, and it's growing fast. As GPS scales, we're organizing around three domain verticals — Customs & Trade, Resilience & Network, and Policy & National Security — and we're hiring the founding Head of Resilience & Network to grow, manage, and run that business globally. This is a foundational business development role — a chance to build a business, not just join one. You'll own the growth of Resilience & Network end to end: where the opportunity is, how Altana is positioned to win it, which relationships and contract paths get us there, and the team that makes it happen. Success comes from shaping opportunities early, navigating how the government actually buys, and turning long-term agency bets into won programs — building a durable book of business over time. You'll be the senior Altana relationship for the agency decision-makers who matter, acting as a thought partner who helps them move through technology transformation. You'll partner closely with the VP of Global Public Sector, Government Affairs, Capture, Product, Delivery and Implementation, Marketing, Finance/Accounting, and executive leadership. For the right operator, this is some of the most ambitious and rewarding work of a career. You Will Own Altana's revenue growth for Resilience & Network — carry the number, and translate strategy into a concrete plan and a focused set of high-value target agencies. Manage a field of sellers and own their pipeline and forecast, pursuing complex, large-scale government opportunities that reflect strategic vision and long-term agency bets — with honest rigor about what's real, what's at risk, and what it will

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Coinbase
📍 United States• Remote• $252.6K – $297.2K/yr
21 days ago

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As the Senior Manager, Head of KYC within Central Compliance, you'll own the global strategy, policy, and program execution for KYC across all Coinbase regulated entities. The KYC function operates as a shared services model, providing compliance advisory to Coinbase's global business lines. You'll serve as Coinbase's subject matter expert and senior escalation point for KYC, driving program design across jurisdictions, managing a team of KYC professionals, and partnering with operations, business, product, and regulatory stakeholders to ensure Coinbase's KYC program scales with the business while meeting evolving global regulatory requirements. What you’ll do: Own the end-to-end strategic direction of Coinbase's Global KYC program, including policy development, program implementation, advisory support, and enterprise-wide process design across all regulated entities. Lead a team of KYC professionals across second-line compliance supporting program design, setting performance standards, developing talent, and ensuring consistent execution across jurisdictions. Drive KYC issue management and resolution globally, providing oversight of corrective actions, systemic enhancements, and first-line KYC function performance. Partner with sales, coverage, account management, customer experience, product, and engineering teams to design and implement KYC initi

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Replit
📍 Foster City• Full-time• Remote• $220K – $300K/yr
21 days ago

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. About the Role We’re seeking our first Head of Corporate Development hire to build and own the function, driving acquisition strategy and end-to-end execution to accelerate Replit’s core capabilities. You’ll build and run Replit’s acquisition pipeline, identifying the teams and technologies that can accelerate our mission. You’ll develop a deep understanding of the AI, developer tools, and software infrastructure ecosystem. You’ll build relationships with founders, investors, and industry participants to source and evaluate mergers & acquisitions. This is a hands-on ownership role for someone who combines strong transaction execution skills with product judgment, relationship-building ability, and the ability to drive complex decisions across teams. You’ll work closely with senior leadership and teams across Product, AI, Engineering, People and Legal. The role reports to the Head of Finance, but partners very closely with our Co-Founder & CEO and President & Head of AI. What You’ll Do Shape M&A strategy: Partner with senior leadership to define where M&A can accelerate Replit’s product and company strategy, translating strategic priorities into actionable acquisition themes and target areas. Source opportunities: Proactively identify acqui-hire, tuck-in and large-scale acquisition opportunities aligned with Replit’s strategic priorities. Develop relationships: Establish trusted relationships with founders, investors, bankers, operators, and other participants across the ecosystem. Identify and attend industry events to source M&A opportunities. Map the ecosystem: Build and maintain a detailed view of relevant markets, including AI infrastructure, developer tools, emerging technologies, competito

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Careers at Tide
📍 Luxembourg• €119K – €148.8K/yr
21 days ago

A BOUT TIDE At Tide, we help SMEs save time and money in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions, from invoicing to accounting. Tide is transforming the small business banking market and now supports over 2 million members globally across the UK, India, Germany and France. Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data driven decisions to serve our mission: to help SMEs save time and money so they can get back to doing what they love. Tide facts: Tide is available for UK, Indian, German and French SMEs Over 2 million members globally and rapidly growing Over $300 million raised in funding 3,000 Tideans globally Recognised with Great Place to Work certification three years in a row, and among India’s Top 50 Best Workplaces in Banking, Financial Services, and Insurance in 2026 We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram, New Delhi, Berlin, Paris and Luxembourg ABOUT THE TEAM: Tide is hiring an ICT Manager for Tide Platform S.A. (TPSA), our EU entity. The role is based in Luxembourg and employed by TPSA, reporting locally to Authorised Management and functionally to Tide's Chief Data and Technology Officer. It is the senior technology role in the entity, sits in the first line of defence, and exists because ICT decisions for TPSA are taken in Luxembourg, by the entity. Tide's group engineering function builds and runs the platform. Your job is to set what TPSA requires of it, verify that it is delivered, approve the changes that affect the entity, and require remediation when our standards are not met. That covers the entity's ICT risk management framework, digital operation

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bunq
📍 Amsterdam• Full-time• Hybrid
21 days ago

At bunq, People is a core business function. We use data, technology and automation to help our people perform at their best and enable bunq to scale internationally. As VP/ Head of People, you will turn bunq’s mission and business priorities into a clear global People strategy. You’ll take ownership of hiring, performance, development and retention, ensuring every initiative solves a real business problem and delivers measurable results. This is a hands-on leadership role for someone who combines strong commercial judgment with genuine People expertise. You’ll identify bottlenecks, improve systems and work closely with leaders to build high-performing teams and an environment where people can grow and succeed. Take ownership Understand bunq’s mission, vision and business priorities. Translate them into a clear, outcome-driven People strategy. Build scalable systems that help employees perform, develop and succeed. Hire and retain the right people in roles where they can make the greatest impact. Provide employees with the tools, training and feedback they need to perform at their best. Help leaders set clear expectations, develop their teams and address underperformance. Strengthen a culture built on connection, ownership and high performance. Continuously improve People initiatives using data, feedback and measurable outcomes. Proven experience building and scaling data-driven People systems across hiring, onboarding, performance, development and retention. A track record of identifying the most important bottlenecks across the employee lifecycle and delivering practical improvements with measurable results. Strong commercial judgment, including experience owning People budgets, developing compensation and benefits structures, and setting salary benchmarks across multiple markets. The ability to connect People priorities and investments directly to company goals, operational needs and business outcomes. Experience attracting, assessing and retaining exceptional ta

Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. The Role As Head of Global Accounts, you will lead a high-performing team responsible for the commercial relationship with France's most strategic restaurant brands. Your team currently consists of 7 people: Key Account Managers who own brand HQ relationships, and a Client Partner (mid-manager) who manages a team of Key Account Associates covering franchisees across the territory. You report to the Director of Enterprise & Key Accounts, France, and are based in Paris (this is a hybrid role). You are the senior commercial owner for your portfolio — accountable for revenue growth, partner satisfaction, and team excellence. Beyond day-to-day account management, you will play a central role in aligning the organisation to strategic priorities: from contract structuring and joint business planning, to supporting Deliveroo's city expansion strategy by securing anchor restaurant partners in new and relaunching markets. This is a senior leadership role with direct impact on revenue, partner satisfaction, and team development. Key Responsibilities Commercial Strategy & Execution Excellence Own the end-to-end commercial growth of Global Accounts in France Lead contract negotiations, renewals, and upsell strategies with major restaurant brands Build and execute joint business plans covering partner growth, profitability, and operational performance Drive co-investment marketing strategy with partners, including co-funded campaigns and promotional activations Support Deliveroo’s expansion strategy: Secure anchor brand commitments in new cities and relaunching markets Act as a trusted C-level advisor, providing insight on Deliveroo's capabilities, competitive landscape, and

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JetZero
📍 Long Beach• $210K – $280K/yr
22 days ago

What is JetZero ? Today’s aircraft contribute around 4% of global CO2 emissions, equivalent to the emissions of 200 million cars. This is only going to increase: Air travel is forecasted to double by 2050, while meaningful efficiency gains using current airplanes have hit a wall. JetZero is developing a b lended - wing body (BWB) aircraft . It uses up to 50% less fuel and will be built to accommodate zero-emission hydrogen propulsion. JetZero is the inevitable solution to sustainable air travel. The JetZero Team We are experienced aerospace professionals and engineers, excited about the future. That future will only be possible if we share our vision and what it means to people’s lives: carbon-free flight that ' i s better for both passengers and airlines around the world . The Head of Flight Sciences will lead JetZero’s Flight Sciences organization, with responsibility for aerodynamics, aircraft performance, stability and control, loads, and wind tunnel testing for the Z4 blended wing body aircraft. This leader will be accountable for both the technical integrity of the aircraft’s aerodynamic and flight-dynamics characteristics and for building the organization, methods, and decision-making discipline required to mature the Z4 from configuration development through 14 CFR Part 25 certification. The role requires a leader who can set technical direction, develop high-performing teams, drive cross-functional decisions, and create clarity in areas of significant technical uncertainty. The ideal candidate combines deep transport-category flight sciences expertise with demonstrated leadership of multidisciplinary engineering organizations on complex or clean-sheet aircraft programs. This role reports directly to the Chief Product Officer and will be based onsite in Long Beach, CA. What You’ll Do Lead the Flight Sciences Organization Build, lead, and develop a high-performing Flight Sciences organization spanning aerodynamics, aircraft

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IANS
📍 125 High Street• $110K – $145K/yr
22 days ago

Head of Content Operations Compensation range is $110,000-$145,000 + bonus This role requires 3 days on site in the Boston, MA office. About the Opportunity IANS is the practitioner-sourced intelligence engine where data, peer experience, and expert insights converge for security teams. Powered by our proprietary data, we produce cybersecurity content, including reports, presentations, benchmarks, and briefs. We're looking for a Head of Content Operations to drive the strategy and execution to turn existing processes and quality standards for our editing and design function into repeatable, AI-accelerated workflows that increase efficiency and scales with IANS’ double-digit growth. The Head of Content Operations owns the standards, the workflows, and the team. Key Responsibilities Design & Editorial Standards Partner with the team to define what “great” looks like for design and editorial quality, and hold the team to it consistently across content types Establish and maintain design standards and AI templates for all IANS content, deliverables and market facing materials Establish and maintain editorial standards for IANS written content Establish the right metrics and SLAs for continuous team improvement and client service Workflow & Process Innovation Innovate design and editorial workflows for speed and broad-based standards adherence, using AI and automation tools Lead the team in building agentic design and editorial tools that appropriately divide uniquely human from truly AI-driven tasks Continuously push the envelope on how AI can accelerate and improve our outputs Use data and workflow monitoring to find the bottlenecks in current production and rebuild the process around AI and automation, not around headcount Refine and introduce new workflow and capacity utilization tooling Change Management Drive adopt

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Point72
📍 New York• $300K – $400K/yr
22 days ago

A Career with Point72’s Technology Team As Point72 reimagines the future of investing, our Technology team is constantly evolving our firm’s IT infrastructure and engineering capabilities, positioning us at the forefront of a rapidly evolving technology landscape. We’re a team of experts who experiment and work to discover new ways to harness open-source solutions, modern cloud architectures, and sophisticated Artificial Intelligence (AI) solutions, while embracing enterprise agile methodologies. Our commitment to building and innovating in the AI space provides the framework intended to drive smarter decision making and enhance how we build and operate our platforms and applications. As a member of Point72’s Technology team, we encourage and support your professional development from day one—helping you advance your technical skills, contribute innovative ideas, and satisfy your own intellectual curiosity—all while delivering real business impact for our multi-billion-dollar global business. What you’ll do In this role, you will be responsible for supporting Point72’s Treasury function with best-in-class technology solutions. You will align the business needs with technology delivery, provide guidance with strategic business architecture, and execute key business projects in line with business optimization needs. Specifically, you will: Lead the technical product buildout to optimize the current application inventory stack while architecting a platform that scales to the firm’s future needs with regards to liquidity, margin and collateral, and key business stakeholder management Develop software and analytics to further develop firmwide mandates such as liquidity risk, margin risk management, collateral management, and funding optimization Manage and lead key stakeholder relationships, especially between Treasury management and Technology Lead and grow a group of product specialists, analysts, quantitative strategists, and developers within Tec

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Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. About the Team The Customer Experience team's mission is to be the reason customers keep coming back after they experience a defect with their orders. We do this by redefining customer support and creating experiences that solve customer problems while building trust. We believe that by creating interactions that are effective, empathetic, and highly personalized, our merchants, couriers, and consumers will continue to choose us as we empower local economies around the world. As DoorDash, Wolt, and Deliveroo come together on a unified global platform, we're transforming how customer experiences are delivered around the world. By combining advances in AI with deep operational expertise, we're building products that enable exceptional experiences at global scale while preserving the unique needs of local markets. About the Role We're looking for an experienced product leader to lead one of the most strategic product areas within Customer Experience. This is a truly global role with responsibility across DoorDash, Wolt, and Deliveroo. You'll lead a team of Product Managers responsible for building the products that power our global Customer Experience organization, enabling millions of interactions across dozens of countries every year. As AI rapidly changes how customer experiences are delivered, you'll define how intelligent automation, rich context, and human expertise come together to create faster, more personalized, and more effective outcomes. Your team will build the products that capture the right information, surface the right insights, and continuously improve through intelligent feedback loops. A core part of this role is understanding the unique needs of local mark

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Justworks
📍 New York• $166K – $214K/yr
22 days ago

Who We Are At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you. We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team. Our Values If this sounds like you, you’ll fit right in. About the role Customer Lifecycle Marketing (CLM) is responsible for engaging and nurturing customers through their entire lifecycle and across the Justworks platform. The function plays a critical role in growing Justworks’ business by helping to grow the number of customers on the platform, increasing their lifecycle value, and lengthening the amount of time they remain customers. CLM does this by designing and managing the flows and sequences that ensure customers receive the right message on the right channel for where they are in their journey. Your mission is to build and scale the Customer Lifecycle Marketing function with a goal of systematizing how we engage customers at critical points in their lifecycle to grow our business. You will be responsible for creating the strategy that guides our customer lifecycle priorities, along with developing the operating model that enables us to execute against the strategy. You will manage our portfolio of lifecycle marketing programs and campaigns across customer stages, segments, and objectives. You will also lead our Customer Lifecycle Marketing team, developing and growing t talent, a

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