Incident Management Engineer Jobs

Responsible for implementing and ensuring adherence to safety strategies at the cluster level in alignment with corporate safety objectives. The role focuses on driving a proactive safety culture, ensuring legal and IMS compliance, monitoring site-level safety performance, and mitigating risks. Acts as the primary safety contact for all sites within the assigned cluster and provides hands-on leadership in risk assessments, incident investigations, and continuous improvement initiatives. Source: Adani Group | Job ID: 53065

Responsibilities Lead publishing execution across pre-launch, launch, and live service phases, ensuring alignment with product goals, player needs, and North American market expectations. Act as a technically fluent publishing producer who can identify, prioritize, and drive resolution of production, service, and Live Ops issues in close partnership with development, platform, QA, and operations teams. Oversee Live Ops at both strategic and operational levels, with a focus on service stability, rapid incident response, issue escalation, content readiness, and continuous optimization of retention, monetization, and engagement. Translate business, player, and operational needs into clear production requirements, helping technical and cross-functional teams make timely decisions during live service situations. Own production schedules, milestone tracking, issue follow-up, and cross-functional coordination to ensure timely and scope-accurate delivery across publishing initiatives. Identify risks early across development, publishing, and live operations, and implement practical mitigation plans to reduce player impact and business disruption. Drive major updates, events, hotfixes, and lifecycle initiatives, ensuring seamless execution and alignment with global content roadmaps. Improve publishing and Live Ops workflows by establishing scalable processes, reporting structures, escalation paths, and communication frameworks for fast-moving service environments. Partner closely with data, marketing, platform, QA, community, and development teams to ensure cohesive execution and high-quality player experiences. Present KPI trends, incident learnings, production risks, and actionable recommendations to leadership in a clear and practical manner. Manage external partners or development studios as needed, ensuring alignment with product goals, service standards, and delivery expectations. Represent NC America’s publishing, Live Ops, and technical service needs within global pla

We’re looking for a Staff Software Engineer with deep experience in GenAI/ML to join Datadog’s Application Performance Monitoring (APM) team. APM is a product which provides deep visibility into applications, enabling users to identify performance bottlenecks, troubleshoot issues, and optimize services. With distributed tracing, profiling, out-of-the-box dashboards, and seamless correlation with other telemetry data, Datadog APM provides some of the deepest and most structured visibility into the health and performance of applications. This context sets us up for an opportunity to be the world leaders in agentic investigations and incident troubleshooting. You’ll act as a technical leader within the APM group, focused on agentic workflows. You’ll lead efforts to design, train, evaluate, and deploy GenAI/ML models at scale. We’re looking for a product-minded ML engineer with strong technical expertise, excellent communication skills, and a track record of driving impactful initiatives end to end. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Act as a technical leader within the APM organization, driving GenAI/machine learning projects from concept to production. Build and benchmark GenAI/ML models using state-of-the-art techniques. Collaborate with cross-functional teams to build automated investigation and triaging tools. Influence product direction by bringing a strong product mindset to your work, always advocating for the end user. Guide teams through ambiguity, scaling challenges, and evolving requirements with clear technical direction. Actively mentor engineers and influence engineering culture through leadership in design reviews, technical talks, and working groups. Who You Are: You have a BS/MS/PhD in a scientific field or equiva

About the Role At Together AI, you’ll build and operate one of the world’s largest GPU fleets used for frontier model training and inference. This isn’t a traditional infrastructure role—we’re looking for engineers who love building systems, automating everything, and solving problems at massive scale. If you enjoy writing software more than clicking dashboards, obsess over eliminating manual work, and want to build infrastructure that manages tens of thousands of GPUs autonomously, we’d love to talk. Responsibilities Design and build fleet automation systems that provision, validate, deploy, upgrade, repair, and retire GPU clusters with minimal human intervention. Build AI Infrastructure Agents that automate deployment, root-cause failures, incident triage, and autonomous remediation. Develop Fleet Intelligence platforms that continuously monitor hardware health, firmware, networking, storage, thermals, and workload performance to predict failures before they impact customers. Build software that maximizes GPU availability, utilization, performance, and reliability across thousands of accelerators. Create automated validation systems for GPUs, InfiniBand/RoCE fabrics, NVLink/NVSwitch, storage, and distributed AI workloads. Build internal platforms and developer tools that allow infrastructure to be managed through software—not manual operations. Continuously improve deployment velocity, reliability, and operational efficiency through automation. Partner closely with hardware, networking, platform, and AI teams to push the limits of AI infrastructure. Requirements 3+ years building distributed systems, infrastructure platforms, or large-scale backend software. Strong software engineering skills in Python, Go, or Rust . Experience building platforms, automation systems, or developer infrastructure. Experience with Linux, Kubernetes, Terraform, Ansible, or similar infrastructure technologies. Strong systems thinking with the ability to understand problems across hardw

As a SOC Engineer / Detection Engineer, you will be responsible for detecting, investigating, and responding to security incidents across our environment, while continuously improving how we detect and handle threats. You will work hands-on with our SIEM and incident response processes, and act as a key point of contact between the SOC and other engineering/security teams. Depending on your profile, some of your responsibilities can include: - Incident Response: Lead and support the end-to-end response to security incidents, from detection through containment, eradication, and recovery. - Security Investigation: Conduct in-depth investigations into suspicious activity and alerts, correlating data across logs, endpoints, network, and cloud sources to determine root cause and impact. - Post-Mortems & RCAs: Drive post-incident reviews and root cause analyses (RCAs), documenting timelines, findings, and actionable follow-ups. - SIEM Engineering: Implement, tune, and maintain SIEM use cases, detection rules, correlation logic, and alerting to reduce false positives and close detection gaps. - SIEM Support: Provide ongoing support for the SIEM platform, including onboarding new log sources, troubleshooting data ingestion, and maintaining dashboards/reports. - Cross-Team Collaboration: Partner with Engineering, IT, and other Security teams to remediate findings, validate fixes, and share threat context. - Process Improvement: Identify gaps in detection, response, and documentation, and drive improvements to playbooks, runbooks, and SOC workflows. **Must have:** - Incident Response: Hands-on experience handling security incidents, including triage, containment, and coordination across teams. - Investigation Skills: Strong analytical ability to investigate alerts and logs (SIEM, EDR, network, cloud) and determine root cause.

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the Role AIRE (AI Reliability Engineering) partners with teams across Anthropic to improve reliability across our most critical serving paths -- every hop from the SDK through our network, API layers, serving infrastructure, and accelerators and back. We jump into the trenches alongside partner teams to make the systems that deliver Claude more robust and resilient, be it during an incident or collaborating on projects. Reliability here is an emergent phenomenon that transcends any single team's boundaries, so someone has to zoom out and look at the whole picture. That's us -- and it means few teams at Anthropic offer this kind of dynamic, cross-cutting exposure to the systems that matter most. Responsibilities: Develop appropriate Service Level Objectives for large language model serving systems, balancing availability and latency with development velocity Design and implement monitoring and observability systems across the token path Assist in the design and implementation of high-availability serving infrastructure across multiple regions and cloud provider Lead incident response for critical AI services, ensuring rapid recovery, thorough incident reviews, and systematic improvements Support the reliability of safeguard model serving -- critical for both site reliability and Anthropic's safety commitments. You may be a good fit if you: Have strong distributed systems, infrastructure, or reliability backgrounds -- we're looking for reliability-minded software engineers and SREs Are curious and brave -- comfortable jumping into unfamiliar systems during an incident and helping drive resolution even when you don't have dee

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the Role Claude has your back. AIRE has Claude's. Help us keep Claude reliable for everyone who depends on it. AIRE (AI Reliability Engineering) partners with teams across Anthropic to improve reliability across our most critical serving paths -- every hop from the SDK through our network, API layers, serving infrastructure, and accelerators and back. We jump into the trenches alongside partner teams to make the systems that deliver Claude more robust and resilient, be it during an incident or collaborating on projects. Reliability here is an emergent phenomenon that transcends any single team's boundaries, so someone has to zoom out and look at the whole picture. That's us -- and it means few teams at Anthropic offer this kind of dynamic, cross-cutting exposure to the systems that matter most. Responsibilities Develop appropriate Service Level Objectives for large language model serving systems, balancing availability and latency with development velocity. Design and implement monitoring and observability systems across the token path. Assist in the design and implementation of high-availability serving infrastructure across multiple regions and cloud providers Lead incident response for critical AI services, ensuring rapid recovery, thorough incident reviews, and systematic improvements. Support the reliability of safeguard model serving -- critical for both site reliability and Anthropic's safety commitments. You may be a good fit if you Have strong distributed systems, infrastructure, or reliability backgrounds -- we're looking for reliability-minded software engineers and SREs. Are curious and brave -- comfortable jum

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the Role Claude has your back. AIRE has Claude's. Help us keep Claude reliable for everyone who depends on it. AIRE (AI Reliability Engineering) partners with teams across Anthropic to improve reliability across our most critical serving paths -- every hop from the SDK through our network, API layers, serving infrastructure, and accelerators and back. We jump into the trenches alongside partner teams to make the systems that deliver Claude more robust and resilient, be it during an incident or collaborating on projects. Reliability here is an emergent phenomenon that transcends any single team's boundaries, so someone has to zoom out and look at the whole picture. That's us -- and it means few teams at Anthropic offer this kind of dynamic, cross-cutting exposure to the systems that matter most. Responsibilities Develop appropriate Service Level Objectives for large language model serving systems, balancing availability and latency with development velocity. Design and implement monitoring and observability systems across the token path. Assist in the design and implementation of high-availability serving infrastructure across multiple regions and cloud providers Lead incident response for critical AI services, ensuring rapid recovery, thorough incident reviews, and systematic improvements. Support the reliability of safeguard model serving -- critical for both site reliability and Anthropic's safety commitments. You may be a good fit if you Have strong distributed systems, infrastructure, or reliability backgrounds -- we're looking for reliability-minded software engineers and SREs. Are curious and brave -- comfortable jum

**If you’re interested in joining the Druva family in a future Sales Development Representative role in Santa Clara, CA, please join our talent community. Submit your resume below, and a recruiter will review and reach out when we have an opportunity arise that matches your skillset & interests. This post is not in reference to a currently open position, but rather in anticipation of future business need.** Druva, the autonomous data security company, puts data security on autopilot with a 100% SaaS, fully managed platform to secure and recover data from all threats. The Druva Data Security Cloud ensures the availability, confidentiality, and fidelity of data - providing customers with autonomous protection, rapid incident response, and guaranteed data recovery. The company is trusted by its more than 6,000 customers, including 65 of the Fortune 500, to defend business data in today’s ever-connected world. Amidst a rapidly evolving security landscape, Druva offers a $10 million Data Resiliency Guarantee ensuring customer data is protected and secured against every cyber threat. Visit druva.com and follow us on LinkedIn , X and Facebook . What we would be looking for in the future when a Sales Development Representative position opens up: The Role & The Team: This is an opportunity to be an influential member of a high performing sales team at a fast-growing SaaS company. As an SDR you’ll work closely with our sales and marketing teams to drive new business by evangelizing Druva’s technology to prospective customers. What You Will Be Doing: Partner with Customer Marketing and Sales teams to drive attendance to customer events and webinars Following up on customer alerts, leads and requests with the goal of identifying upsell/x-sell opportunities Processing customer leads/contacts through Outreach sequences (cold-calling to new customer contacts/leads is required) Schedule customer meetings and product demos for Account Executives Work with marketi

About Appier Appier is an AI-native Agentic AI as a Service (AaaS) company that uses artificial intelligence (AI) to power business decision-making. Founded in 2012 with a vision of democratizing AI, Appier’s mission is turning AI into ROI by making software intelligent. Appier now has 17 offices across APAC, Europe and U.S., and is listed on the Tokyo Stock Exchange (Ticker number: 4180). Visit www.appier.com for more information. About the role Software engineers (Ad Cloud Bidding) at Appier Tokyo office build a wide range of platforms and services that interconnect data and AI with our customers and users. As a Senior Software Engineer , you will contribute to building scalable backend systems while also participating in service operation activities, including deployment, monitoring, and incident response, to ensure reliable and high-performing distributed services. Responsibilities Design, implement, and optimize backend services Participate in code reviews and contribute to system design discussions Collaborate with cross-functional teams to deliver robust and high-performance systems Troubleshoot production issues and contribute to root cause analysis Support system deployment, monitoring, and maintenance in production environments Participate in on-call rotations and lead incident response when required About You [Minimum qualifications] BS/MS degree in Computer Science or related fields 3+ years of experience in software development Experience in modern C++ programming (C++11 and later) Familiar with Unix/Linux environments Good interpersonal and problem-solving skills and strong sense of ownership [Preferred qualifications] Good understanding of system programming Experience in developing low-latency (millisecond-scale) and high-throughput (>1K QPS per machine) systems Experience in service optimization and performance tuning Experience in modern build systems Experience in operation automation tools [Language] Fluent in English or Chinese. Open to

Our Security team keeps Asana's employees, users, and customers safe by proactively addressing threats and fostering a culture of security across our product and operations. We're looking for a Staff Detection Engineer to join our Threat Response team in our Warsaw innovation hub. You'll own how we find threats: the detection logic, the telemetry it runs on, and the pipeline that ships it. Detection here is software. Rules are written as code, tested against real and synthetic attacker behavior, reviewed in pull requests, and deployed through CI/CD. You'll partner with our incident responders, infrastructure, and product teams to make sure that when something bad happens, we see it fast and with high signal. We offer a Contract of Employment (UoP) for our employees in Poland. What you'll achieve Design, build, and maintain high-fidelity detections across cloud infrastructure (AWS/GCP), identity providers (e.g., Okta), SaaS environments, endpoints, and the software supply chain. Own our detection-as-code pipeline in Panther: rule structure, unit and integration tests, review standards, and CI/CD deployment, so detection logic is treated as production code. Map and close coverage gaps against MITRE ATT&CK and the threat model for our environment, prioritizing the techniques most likely to be used against a SaaS company. Onboard and normalize new telemetry sources , working with infrastructure and IT to make sure the right logs exist, are complete, and are queryable. Measure and improve alert quality , tracking precision, time-to-triage, and false-positive rates, and tuning or retiring detections that don't earn their keep. Validate detections against real attacker behavior through purple-team exercises, atomic tests, and emulation, and feed findings back into rule development. Turn incidents and threat intelligence into detections , partnering with incident responders to convert lessons learned and emerging TTPs into durable coverage. Build enrichment and automati

We’re looking for a Senior Staff Software Engineer with deep experience in GenAI/ML to join Datadog’s Application Performance Monitoring (APM) team. APM is a product which provides deep visibility into applications, enabling users to identify performance bottlenecks, troubleshoot issues, and optimize services. With distributed tracing, profiling, out-of-the-box dashboards, and seamless correlation with other telemetry data, Datadog APM provides some of the deepest and most structured visibility into the health and performance of applications. This context sets us up for an opportunity to be the world leaders in agentic investigations and incident troubleshooting. You’ll act as a technical leader within the APM group, focused on agentic workflows. You’ll lead efforts to design, train, evaluate, and deploy GenAI/ML models at scale. We’re looking for a product-minded ML engineer with strong technical expertise, excellent communication skills, and a track record of driving impactful initiatives end to end. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Serve as the technical owner for GenAI initiatives within APM, leading design, development, and deployment of ML/AI-powered features across multiple teams. Guide long-term strategy and technical direction for GenAI workflows across APM and related products. Build and benchmark GenAI/ML models using state-of-the-art techniques. Contribute to Datadog’s broader senior engineering community through thought leadership and collaboration on company-wide initiatives. Collaborate with cross-functional teams to build automated investigation and triaging tools. Influence product direction by bringing a strong product mindset to your work, always advocating for the end user. Guide teams through ambiguity, sc

About the Role At Together AI, you’ll build and operate one of the world’s largest GPU fleets used for frontier model training and inference. This isn’t a traditional infrastructure role—we’re looking for engineers who love building systems, automating everything, and solving problems at massive scale. If you enjoy writing software more than clicking dashboards, obsess over eliminating manual work, and want to build infrastructure that manages tens of thousands of GPUs autonomously, we’d love to talk. Hybrid at our office in Amsterdam or Remote in the UK. Responsibilites Design and build fleet automation systems that provision, validate, deploy, upgrade, repair, and retire GPU clusters with minimal human intervention. Build AI Infrastructure Agents that automate deployment, root-cause failures, incident triage, and autonomous remediation. Develop Fleet Intelligence platforms that continuously monitor hardware health, firmware, networking, storage, thermals, and workload performance to predict failures before they impact customers. Build software that maximizes GPU availability, utilization, performance, and reliability across thousands of accelerators. Create automated validation systems for GPUs, InfiniBand/RoCE fabrics, NVLink/NVSwitch, storage, and distributed AI workloads. Build internal platforms and developer tools that allow infrastructure to be managed through software—not manual operations. Continuously improve deployment velocity, reliability, and operational efficiency through automation. Partner closely with hardware, networking, platform, and AI teams to push the limits of AI infrastructure. Requirements 3+ years building distributed systems, infrastructure platforms, or large-scale backend software. Strong software engineering skills in Python, Go, or Rust . Experience building platforms, automation systems, or developer infrastructure. Experience with Linux, Kubernetes, Terraform, Ansible, or similar infrastructure technologies. Strong systems thinkin

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role We're seeking an exceptional engineer to join Anthropic's Detection Platform team to build and scale our next-generation security analytics infrastructure. In this role, you'll architect and implement data pipelines that process massive amounts of security telemetry, develop ML-powered detection systems, and create innovative solutions that leverage Claude to transform security operations. Responsibilities: Build AI-powered platform responsible for all aspects of D&R capabilities from detection development to incident response Design and implement scalable data pipelines for ingesting and processing security telemetry across our rapidly growing infrastructure Architect solutions for storing and efficiently querying large volumes of security-relevant data Create rapid prototypes and proof-of-concepts for new security tooling and analytics capabilities Work closely with security and infrastructure teams to understand requirements and deliver solutions Mentor engineers and contribute to hiring and growth of the Security team Participate in on-call shifts You may be a good fit if you: 7+ years of experience in software engineering with a focus on security, infrastructure and/or data pipelines Track record of building and maintaining internal developer tools or security platforms Strong understanding of data processing pipelines and experience working with large-scale logging systems Experience with: Test-driven software development and/or CI/CD (plus for direct experience with Detection-as-code workflows) Infrastructure-as-code (Terraform, CloudFormation) Query optimization for large datasets Experience with building st

Perplexity is looking for an Infrastructure Engineer to own and improve the backend systems behind our latency-sensitive search stack. You’ll work across high-QPS Rust and Go services, distributed retrieval systems, cloud infrastructure, observability, and deployment tooling. This role combines infrastructure expertise with software engineering. You’ll take systems from design through production operation and use AI-native tools where they meaningfully improve engineering and operational workflows Responsibilities Build and operate scalable, low-latency infrastructure for search serving and retrieval. Design and improve distributed backend systems that handle high request volumes. Debug and optimize Linux systems, containers, networking, and production services. Improve reliability through observability, capacity planning, performance profiling, and incident response. Design, deploy, and operate cloud-native systems, primarily on AWS and Kubernetes. Build internal tools and automation for development, testing, debugging, and infrastructure operations. Improve CI/CD pipelines, release processes, and production rollout safety. Contribute directly to product codebases across Rust, Go, and other systems languages. Own systems end to end, from architecture and implementation to deployment and production operation. Requirements Strong experience with cloud infrastructure, distributed systems, and automation. Deep understanding of Linux internals, performance analysis, and production debugging. Experience building or operating latency-sensitive, high-throughput backend systems. Experience with containers, orchestration, observability, and infrastructure as code. Experience building or maintaining CI/CD systems and release tooling. Fluency in at least one systems language, such as Rust, Go, C++, or Java. Comfort working across infrastructure and application-level code. Strong ownership and the ability to operate effectively in a fast-moving environment. Nice To Have Experie