Incident Manager Jobs

About the Team The Online Data team builds and operates the core online database and indexing services for OpenAI’s production AI applications, including supporting the explosive growth of ChatGPT, the #1 AI app in the world, and Codex, the fastest growing agentic development toolset in the world. Our mission is to ensure the reliability, correctness, and scalability of our online data stack and to curate a comprehensive portfolio of services that matches the relentless ambition of OpenAI, enabling our product and research teams to build 0-100 without getting bogged down in the minutiae of multi-region, multi-cloud, exabyte-scale data infrastructure. About the Role We are seeking an Engineering Manager to lead our Online Data Systems team, responsible for our in-house database and indexing technology. This role is about shepherding a team of world-class engineers tasked with building and operating hyperscale data storage and retrieval technology. You’ll be overseeing the delivery of extremely challenging engineering work in areas like distributed query execution, multi-region federation, self-orchestrating and self-healing services, low-level performance optimization, and more. There are few companies in the world building this kind of technology in-house at this scale where you’ll still be getting in on the ground floor. Instead of being a cog in the machine spending months chasing small optimizations, you’ll play a major part of shaping our future. In this role, you will: Build, lead, and grow high-performing infrastructure engineering teams. Drive the evolution of OpenAI’s in-house online data technologies, our core, hyper-scale database systems, indexing technologies, and vector search. Anchor delivery around measurable reliability goals (SLOs, etc) to ensure system performance and resiliency is above reproach. Champion pragmatic use of agent technology to amplify execution velocity. Reduce operational toil and incident frequency through better abstractions, gua

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world's largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Third Party Risk Management (TPRM) team is accountable for defining, maintaining, and overseeing the third-party risk framework, policy, and inventory in accordance with management expectations and best practices. We are focused on assessing and managing risks exposed through our relationships with third parties, adhering to regulatory guidance, and driving operational efficiencies across risk teams. What you'll do In this role, you'll support and maintain a robust framework for identifying, assessing, and managing third-party risks to protect Stripe. You'll partner with cross-functional Risk Domain Owners, Procurement subteams, Legal, and other stakeholders to apply a unified Third Party Risk Framework across risk and compliance areas. You'll maintain the existing Stripe Third Party Risk Program, Policy, and Standards, while further developing new Standards to propel the maturity of the Third Party Risk Program. Responsibilities Maintain the Global Third Party Risk Management Program, Policy, and Framework, ensuring alignment with relevant regulations, standards, and best practices Launch and mature nascent risk domains to increase overall program maturity Design and support an enhanced oversight model for specialized third-party types including Partnerships and Contingent Workers Design and enhance elements of the existing Third Party Risk Framework including offboarding and incident monitoring, among other areas Build an

1. Supervision of Civil & interior work of new branch office in region. 2. Allotment & Keeping a record of branch office seat allocation and debit the expenses to JSW Group companies. 3. Coordination & renewal of contract / maintenance contract with third party vendors for Housekeeping manpower security & building maintenance etc. 4. Coordination with Regional & branch office heads for day to day operational administrative activities & Challenges. 5. Coordinating with branch finance person to get the PR/PO done. 6. Coordination and keeping a track of branch offices lease / leave & license agreement for renewal. 7. Cost Control Ideation implementation cost analysis and Management reporting of the measures taken and actual impact. 8. Taking demands from the region for Capex & Opex items consolidating the demands raising the opex in totality (inviting quotes making comparative matrix calculation and executive summary justification summary) for sending it to Corporate office for final approval 9. Processing of monthly bills related to administration operational expenses of branch offices like office rent Security & housekeeping bills Electricity bill PRI/Telephone bill etc. 10. Repair and maintenance of branch offices. 11. Renewal of Annual Maintenance Contracts like Air Condition EPBX CCTV Fire Alar Fire Extinguishers Vending machine Pest Control & UPS etc of across region offices. 12. Keeping a record & inform HO for approval if any there is a Salary revision of all the outsource manpower based on the Govt. DA revision is due. Fixing all the additional benefits as per the statutes and making all the manpower agencies accountable adherence. 13. Liaison with the labour department local administration civil bodies fire department etc for smooth functioning of the establishments. 14. Formulating comprehensive Emergency Response Plan/ Evacuation plan in case of any Fire or undue incident. Training of Security staff and all employ

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As a Program Manager on Anthropic's Safeguards team, you'll help make sure we meet our obligations under AI safety laws and regulations around the world. Working closely with Legal, you'll turn new and emerging requirements into programs, controls, and deliverables. This requires a detailed understanding of how our models and products are built, evaluated and safeguarded. Your work will support Anthropic's commitment to developing AI safely and beneficially as the regulatory landscape evolves. The responsibilities listed below are some examples of areas that someone in this role could own, depending on their experience and the team's needs. Key responsibilities Manage and drive complex safety initiatives that identify, assess and mitigate risks from frontier models, from initial risk assessment through to the deployment of safeguards Partner with the Safeguards incident management team to strengthen incident response and reporting processes, including the policies that determine how incidents are escalated and when they must be reported externally Conduct post-incident reviews, and work with the subject matter experts for each harm area to incorporate the findings into model and product safeguards Own the safety strategy and deliverables for AI systems used in high-risk settings, including risk assessments, technical documentation, and the information that deploying customers need to use those systems safely Define the safety and risk controls that our models and products require, ensure that each control has an owner and a documented procedure, and confirm that it operates as intended Partner closely with the owners of

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today, SpaceX is actively developing the technologies to make this possible, with the ultimate goal of making life multiplanetary and expanding consciousness to the stars. SpaceXSI is building Super Intelligence to help humanity understand the universe. Our teams are building the full Super Intelligence stack: from our Colossus supercomputers, to Grok models, to our suite of applications, including Grok Bot, Grok Build, Grok Imagine, Grok Voice, and X. We're creating a powerful flywheel where more compute trains better models, better models power more useful products, and what we learn from people using those products shapes what we build next. ABOUT THE ROLE: SpaceXSI operates multi-campus, hyperscale GPU infrastructure where cluster availability directly determines training throughput, customer handover commitments, and capital efficiency of the fleet. The Manager of Supercomputer Site Reliability Engineering will be responsible for both compute and infrastructure performance, and will be responsible for significantly increasing the SRE team size. On the compute side, focus will be put on continuous site monitoring, cross-discipline incident command, deep hardware root-cause analysis (RCA), and emphasis on software systems that orchestrate repair velocity. Additional focus will be on physical infrastructure reliability as well. Understanding system margins and resiliency will be key. Site Reliability engineering manager owns >99% compute uptime outcome, drives unplanned facilities compute losses to 0, ensures efficient allocation of > 3GW site power, upgrade robust fault-free megapack failover systems capable of supporting all halls for >4 hours (160 MWhr per hall), drives robust hardware inventory systems and repair velocity to eliminate hardware chokepoints. RESPONSIBILITIES: Serve as the senior oper

About the Team OpenAI’s Corporate Security (CorpSec) team protects our people, places, and operations so that employees can safely pursue our mission to ensure that artificial general intelligence benefits all of humanity. The team partners across the company to enable a secure, resilient, and trusted environment that supports both safety and innovation. We operate in dynamic, high-visibility environments, including dense urban offices and major events where discretion, credibility, and sound judgment are essential. The Corporate Security team works closely with Real Estate & Workplace, Legal, Communications, HR, IT, and external partners to maintain a proactive and people-first security posture. About the Role The Security Operations Manager owns day-to-day physical security operations and end-to-end security programs across assigned sites. The role is accountable for vendor performance, staffing and training plans, incident readiness, and recurring operational improvements that protect OpenAI’s people, facilities, and business activities. The ideal candidate combines hands-on operational leadership with independent program ownership, sound judgment, and strong cross-functional partnerships. They anticipate risks, resolve competing operational priorities, build repeatable procedures, and coordinate effective incident responses while escalating material risks and resource decisions through established channels. This role reports to the Senior Security Operations Manager and will include both domestic and international travel in support of Event Security, and other CorpSec ongoing and developing initiatives. In this role you will: Office Security : Security Operations & Program Ownership: Own security operating plans and program outcomes across assigned sites, including guard coverage, staffing and training plans, access control, visitor management, post orders, and emergency readiness. Set clear expectations for contracted providers and review staffing, sche

Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About the Role: Notion is looking for an experienced Lifecycle Marketing Manager, Campaign Strategy & Execution to develop and execute campaigns that help users discover value, adopt key workflows, and deepen their use of Notion. You'll own campaigns end to end: translating business and customer opportunities into clear strategies, defining audiences and journeys, coordinating creative and technical production, launching across email and in-product channels, and measuring incremental impact. This role combines strategic judgment with hands-on execution. You'll partner closely with Lifecycle Marketing, Product Marketing, Product Growth, Data Science, Marketing Operations, and creative partners. You should be equally comfortable shaping a campaign brief, building a journey in Customer.io , resolving execution details, and interpreting results. Scope guardrails: this role owns campaign strategy, hands-on execution, cross-functional delivery, and performance analysis. It is not the primary Customer.io architect or incident-response owner, a general intake coordinator, or a production-only role receiving prewritten briefs. The person

HackerRank helps companies like NVIDIA, Amazon, and Microsoft hire and upskill the next generation of developers based on skills, not pedigree. Our platform is trusted by over 2,500 of the world’s most innovative companies to build strong engineering teams ready for what’s next. Software has entered an era where humans and AI build side by side. As this shift accelerates, the definition of strong technical talent is changing. We give companies better ways to identify and invest in next-generation skills. People at HackerRank care deeply about the impact of their work and sweat the small details so our customers can be wildly successful with products they genuinely love to use. We move with urgency and believe great outcomes come from high standards. About the role As an Engineering Manager on the Assessment Platform team, you will lead the technical vision and execution for the systems that power the assessments on HackerRank. This includes giving candidates the ability to work on a real world application running on dedicated VMs with an online ADE built by HackerRank. Doing this for concurrencies of up to 100K candidates is a very interesting technical challenge. You will also partner with product teams across HackerRank to embed these solutions into every product, drive the team's roadmap, and build a high-performing, growth-oriented team that delivers scalable, resilient systems. What you will do Own the vision and roadmap for assessment platform, working closely with Product to shape priorities. Architect systems that reliably handle 100k+ concurrent users. Own delivery commitments and run the team's day-to-day execution using agile practices. Ensure operational excellence: reliability, incident response, security and privacy. Hire, mentor and grow engineers, and set clear career paths for each team member. Define how the team uses AI tools in development to improve quality and speed. Partner with Product, infrastructure and Security teams. Who you are 8+ years

We are seeking an experienced IT/Lab Manager to lead the planning, deployment, and operations of our physical lab environment and IT systems. This role will focus on building and maintaining scalable, reliable, and secure environments to support engineering teams involved in research, quality assurance, validation, and related activities. It will also support internal collaborators. You will have an outstanding opportunity to drive innovation in a multidimensional, technology-focused company that is crafting the future of data-center and lab technologies. If you bring perfection and creative thinking while solving issues as they arise, and enjoy working with distributed teams – your place is with us! What You’ll Be Doing: Own day-to-day operations, planning, and roadmap for the engineering lab and IT infrastructure (servers, storage, networking, and related services). Lead and mentor an IT/Lab team, driving guidelines, standards, and a culture of ownership, partnership, and continuous improvement. Collaborate closely with R&D, QE, Verification, and other engineering teams to design, provision, and maintain environments that meet their performance, reliability, and security needs. Lead all aspects of running data center and lab operations, including rack layout, cabling, power and cooling, hardware lifecycle, and resource availability. Lead procurement and vendor management for hardware, software, and services, including evaluation, negotiation, and ongoing relationship management. Implement and maintain automation for system provisioning, configuration, and operations using tools such as shell/Perl/Ansible. Design and maintain monitoring, logging, and alerting for servers, network, and storage systems to ensure high availability and rapid incident response. Investigate and resolve sophisticated infrastructure issues across OS, networking, storage, virtualization, and appli

About the Team DoorDash Labs is an independent team within DoorDash. We're hiring an Associate Operations Manager to help lead a team working on robotics solutions solving real business problems. If you have a passion for applying robotics solutions to a service loved by millions of people, then we want to talk to you! About the Role This role acts as an Associate Operations Manager at DoorDash Labs. You will ensure that DoorDash Labs executes operations efficiently and maximizes operations to its full potential. You will report to the Operations Manager, CA on our robotics team in our DoorDash Labs organization. You will be 100% in-office and in-field throughout the Bay Area with some limited travel potential to other new markets if the need arises. You’re excited about this opportunity because you will… Rigorously tracking daily KPIs and work with all sides of our operations to maximize our output and commercial availability of supply Establish strong relationships and followership with the Operations Manager, team leads and a co-located service team, motivating the whole team to work as one Incorporate, adopt and refine daily and weekly processes for the management of real-time operations, working closely with other leaders Build strong relationships with cross-functional partners, including remote assistance, technical program management, facilities, engineering and many other key stakeholders to provide an understanding of the current state of operations and resource allocation Contribute with creative operational solutions to complex and ambiguous technical problems, unlocking the next big autonomy bet Provide onsite leadership and expertise for incident response, in the case things don’t match expectations and need guidance and leadership Work effectively in gray space, bringing clarity to uncertainty, to enable tactical and strategic decision making and push the program forward! We’re excited about you because you have… 6+ years of ex

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today, SpaceX is actively developing the technologies to make this possible, with the ultimate goal of making life multiplanetary and expanding consciousness to the stars. SpaceXSI is building Super Intelligence to help humanity understand the universe. Our teams are building the full Super Intelligence stack: from our Colossus supercomputers, to Grok models, to our suite of applications, including Grok Bot, Grok Build, Grok Imagine, Grok Voice, and X. We're creating a powerful flywheel where more compute trains better models, better models power more useful products, and what we learn from people using those products shapes what we build next. ABOUT THE ROLE: As the Data Center Manager, you’ll oversee the data center technicians and supervisors who keep SpaceXSI's AI infrastructure running smoothly. This role is pivotal in ensuring our systems operate at peak efficiency, supporting the compute power behind our mission. You’ll co-lead a skilled team, manage critical operations, and implement smart, sustainable solutions. We’re looking for someone with technical expertise and a proactive approach to maintain and scale our facilities effectively. RESPONSIBILITIES: Oversee Site Operations: Manage power, cooling, networking, and hardware deployments to ensure 99.999% uptime for SpaceXSI's AI compute systems, keeping our infrastructure reliable and ready for innovation. Guide Your Team: Lead and develop a team of Data Center Operations Technicians through training, performance evaluations, and fostering a collaborative, high-performing environment tied to SpaceXSI's objectives. Streamline Processes: Take charge of hardware lifecycles, incident resolution, and inventory management, refining procedures to ensure your team operates with precision and consistency. Connect Key Players: Coordinate between technicians, SpaceXSI's

At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs. If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value. THE WORK: As the Regional Security Manager covering Ripple's operations across MENA & APAC you will provide accurate, timely, in-region support across two of our most dynamic and fastest-growing regions. Driving local relationships, improving responsiveness to incidents, and giving employees across the region a locally-informed safety resource they can turn to directly. Working to Ripples Head of Global Corporate Security (GCS) your core responsibility will be to establish Ripple's GCS Team as an established regional function. You will be required to go beyond monitoring and reporting by: Building Regional Presence: Establish and lead in-region security operations covering our growing office footprint, travel risk management, vendor performance, and incident response across MENA and APAC. Driving Local Responsiveness: Provide employees with direct access to a regionally aligned security resource, improving incident response speed and the effectiveness of localized communication. Ensuring Compliance and Readiness: Maintain consistent regulatory compliance, drive faster adaptation to local regulatory change, and strengthen audit readiness across all in-region operations. WHAT YOU’LL DO: Serve as the primary in-region point of contact for security matters across MENA and APAC, advising regional leadership, HR, Legal, and Workplace teams on security posture and

At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs. If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value. THE WORK: As the Regional Security Manager covering Ripple's operations across MENA & APAC you will provide accurate, timely, in-region support across two of our most dynamic and fastest-growing regions. Driving local relationships, improving responsiveness to incidents, and giving employees across the region a locally-informed safety resource they can turn to directly. Working to Ripples Head of Global Corporate Security (GCS) your core responsibility will be to establish Ripple's GCS Team as an established regional function. You will be required to go beyond monitoring and reporting by: Building Regional Presence: Establish and lead in-region security operations covering our growing office footprint, travel risk management, vendor performance, and incident response across MENA and APAC. Driving Local Responsiveness: Provide employees with direct access to a regionally aligned security resource, improving incident response speed and the effectiveness of localized communication. Ensuring Compliance and Readiness: Maintain consistent regulatory compliance, drive faster adaptation to local regulatory change, and strengthen audit readiness across all in-region operations. WHAT YOU’LL DO: Serve as the primary in-region point of contact for security matters across MENA and APAC, advising regional leadership, HR, Legal, and Workplace teams on security posture and

About Us Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day. We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and X , and discover the projects we’re solving on our Blog . Be sure to explore our Interviewing Guide to learn how to ace our interview process. About the Role Twitch Security Platform builds and operates the technology at the intersection of security, privacy, software engineering, and data engineering. As a Senior Engineering Manager, Security Platform, you will guide a diverse group of software engineers to build critical tools and automation solutions used across Twitch. You will report to the Director of Security, Identity, and Privacy Platforms. You will manage engineers responsible for operating our security data platform handling billions of weekly events, a multi-petabyte data lake, and numerous analysis tools that provide critical data across the organization to support important security programs. You will also lead engineers responsible for writing software to accomplish security at scale through automation, libraries, and services. With this team, you will lead the full software development lifecycle from product discovery, roadmap prioritization, and execution. Programs you support will include Fraud, Service-to-Service Auth, Detection and Incident Response, Vulnerability Management, Engineering Intelligence, and Privacy. You are experienced in software and data engineering, you bring awareness of the industry's cutting edge, and you're passionate about security. If this sounds accurate, come join us! You can work from San Francisc

About Us Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day. We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and X , and discover the projects we’re solving on our Blog . Be sure to explore our Interviewing Guide to learn how to ace our interview process. About the Role Twitch Security Platform builds and operates the technology at the intersection of security, privacy, software engineering, and data engineering. As a Senior Engineering Manager, Security Platform, you will guide a diverse group of software engineers to build critical tools and automation solutions used across Twitch. You will report to the Director of Security, Identity, and Privacy Platforms. You will manage engineers responsible for operating our security data platform handling billions of weekly events, a multi-petabyte data lake, and numerous analysis tools that provide critical data across the organization to support important security programs. You will also lead engineers responsible for writing software to accomplish security at scale through automation, libraries, and services. With this team, you will lead the full software development lifecycle from product discovery, roadmap prioritization, and execution. Programs you support will include Fraud, Service-to-Service Auth, Detection and Incident Response, Vulnerability Management, Engineering Intelligence, and Privacy. You are experienced in software and data engineering, you bring awareness of the industry's cutting edge, and you're passionate about security. If this sounds accurate, come join us! You can work from San Francisc