Infrastructure Support Engineer Jobs

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your opportunity New Relic is seeking an Infrastructure Engineer to join our IT Engineering team, with a focus on network infrastructure and enterprise AI enablement. You will build and operate the networks that keep our global workforce connected and secure, and you will help deploy AI tools that make the company faster. This is an engineering role built around automation, scalability, and reliability, with real ownership over the platforms you run. We are looking for a systems thinker who automates repetitive work, writes clear documentation, and makes sound tradeoffs between security, usability, and speed of adoption. You will partner with Security, Compliance, Facilities, IT Support, and Engineering teams, and you will have room to lead projects and shape the roadmap. What you'll do You will own and improve core network infrastructure across our global offices while driving the technical rollout and governance of AI platforms across the company. Day-to-day responsibilities include: Network and infrastructure Design, deploy, and manage Meraki infrastructure across global offices using the Meraki Dashboard and APIs Troubleshoot and resolve office network issues, including Wi-Fi, switching, VLAN, DHCP, DNS, and connectivity problems. Manage ISP relationships, including circuit procurement, installs, renewals, SLAs, outage escalation, and domain performance tracking Plan and execute office network builds, moves, and refreshes with Facilities and Security Design, deploy,

About the Team DoorDash's MDX team sits within Machine Learning Platform and builds the shared foundation that ML engineers across DoorDash, Wolt, and Deliveroo rely on to build and run ML-powered products. We work across the full ML lifecycle: feature engineering, training, evaluation, deployment, serving, and monitoring. Our mission is to increase the velocity and reliability of ML-driven business impact across the company. A central pillar of that work is agentic infrastructure. We are building systems that let agents accelerate and operate the ML workflow itself, including auto research, where agents explore and iterate on modeling ideas, and self-healing systems that detect, diagnose, and remediate failures in ML pipelines and production models with minimal human intervention. About the Role You will join a small, high-leverage team building the agentic layer of DoorDash's ML infrastructure. You'll design and build the systems that let agents accelerate how ML engineers across DoorDash, Wolt, and Deliveroo develop, ship, and operate models. That includes auto research systems that explore and iterate on modeling ideas, and agentic developer support that helps ML engineers move through training, evaluation, deployment, and debugging faster. You'll own well-scoped components end to end, from design through production, working across agent orchestration, tooling and integrations with our ML platform, evaluation of agent behavior, and observability. This role is ideal for an engineer with a strong backend foundation who is excited to apply AI agents to real engineering workflows, learns quickly, and wants to grow into technical leadership in a fast-moving area where model capabilities, tooling, and best practices change month to month. You're excited about this opportunity because you will… Build agentic systems that increase the velocity of ML development across DoorDash, Wolt, and Deliveroo, helping ML engineers get from idea to production model faster. Design an

About the Role As a Senior Infrastructure Engineer on the Compute & Storage Platform team in Toast, you will design, build, and operate the foundational distributed systems powering the Toast platform as the company expands into further international markets and broadens its product offerings to encompass retail shopping. You will bridge the gap between core infrastructure and cutting-edge product development—building low-latency state and storage systems, scalable compute clusters, and high-throughput streaming pipelines. Your work will directly enable Toast product delivery across our Product Development Life Cycle (PDLC). For this role it is a requirement that you 5+ years of industry experience Key Responsibilities Online Databases and Storage: Architect, deploy, and manage low-latency, highly available storage solutions (RDS Postgres and Aurora Postgres; DynamoDB; OpenSearch; S3) to power applications across the Toast product ecosystem. High Availability & Realtime Performance: Ensure sub-second end-user latency, near-zero-downtime reliability, and high throughput across storage engines to support Toast's products across POS, phone, computer, drive-thru, and kiosk interfaces. Infrastructure for AI-Driven PDLC: Automate infrastructure provisioning and compute pipelines. Cost Optimization & Performance Engineering: Right-size compute/storage resources, implement auto-scaling policies, and manage AWS infrastructure costs without compromising platform reliability or latency SLAs. Required Qualifications 1. Core Infrastructure & Automation Cloud & Infrastructure as Code: Hands-on experience building and managing scalable cloud infrastructure on AWS using Infrastructure as Code (Terraform, CloudFormation, etc.). Software Development: Fluency in Python , Go , or a similar language for infrastructure automation, tooling, or backend development. 2. Storage & Compute Operations Databases: Deep experience operating and tuning enterprise

GAQ327R265 About the Role At Databricks Information Technology, we are a product-led organisation transforming the way we work, from how easy it is to use our IT services to the applications we develop to help us scale seamlessly amid incredible growth. As an IT Software Engineer (Infrastructure) , you will be a core technical contributor on the IT CorpEng Infrastructure team, owning and driving the evolution of our core infrastructure and observability platforms. This role requires a strong software engineering mindset, deep technical breadth across SRE and infrastructure worlds, and the ability to deliver high-quality, scalable solutions for currently "immature" system problems. You will be responsible for building resilient, scalable, and automated infrastructure that empowers our development teams. As a member of the team, you will bridge the gap between software engineering and systems architecture, ensuring our AWS environment is cost-optimised, secure, and highly available. The impact you will have: Automate: Develop and deploy production-grade infrastructure on cloud platforms (AWS preferred) using Infrastructure as Code tools like Terraform or Pulumi. Orchestration: Deploy, manage, and scale containerised workloads using Kubernetes (EKS/AKS), focusing on security, reliability, and resource efficiency. CI/CD Excellence: Build and maintain robust deployment pipelines using GitHub Actions, including both cloud-hosted and self-hosted runners for specialised build requirements. Drive "Observable by Default" Frameworks: Implement infrastructure standards to ensure new internal applications are secure, with logging, metrics, and tracing configured out of the box. Tooling, Scripting & AI: Build internal CLI tools, AI-assisted workflows, and automation scripts to streamline developer workflows and reduce manual toil. Partner Cross-Functionally: Collaborate with Security, Engineering, Infrastructure, and Support teams to execute technical projects aligned with bu

Zoox's Robot Software Infrastructure team is seeking a passionate software engineer to help develop Robot software and infrastructure to advance the common performant operating system that powers several devices on our vehicle including Autonomy systems. This team develops platform-level software and services, including operating systems that enable complex, hardware-accelerated workloads critical for autonomous driving on automotive-grade hardware. We work closely with cross-functional teams—including application software engineering, release management, hardware engineering, manufacturing and operations—to support vehicle development and deployment at scale. If you are excited to explore a wide problem space and are mindful of how components fit within a larger system, you may be a great fit! In this role, you will: Design, develop, and maintain end-to-end continuous integration and validation toolchains for the operating system platform that powers various on-bot devices and applications on the Robotaxi Architect and implement platform-level software to support robust and scalable robot software infrastructure Configure and manage embedded Linux build systems (e.g., Yocto) and bootloader processes (e.g., U-Boot) to ensure reliable system startup and maintenance Develop and optimize device drivers and kernel-space components using C, C++, or Rust to meet performance and reliability requirements Collaborate cross-functionally to support seamless integration and delivery of the OS platform, triage issues, support new hardware bring-up and manufacturing functions Qualifications: 8+ years delivering production systems and software applications Designed and deployed end-to-end continuous integration and validation toolchains to verify Linux/OS images for production software releases supporting different hardware platforms Proficiency in Linux internals, including init systems, containerization,

Who We Are Verkada is transforming how organizations protect their people and places with an integrated, privacy-sensitive AI-powered platform that includes solutions for video security, access control, air quality sensors, alarms, intercoms, and visitor management. We’ve got serious momentum in the market: more than 30,000 customers (including 100+ of the Fortune 500), a $5.8B valuation , more than $1 billion in annualized bookings, and backing from CapitalG, Sequoia Capital, General Catalyst, Felicis Ventures, Next47 and more. Physical AI is one of the most consequential technology shifts of our time, and Verkada is at the center of it. You can look at all kinds of communities to see our platform’s impact in the world. It's the retailer that uses our agentic AI to deter theft before it happens. The warehouse that uses AI-powered alerts to make sure its team is protected on the floor with proper PPE. The school that’s alerted to a threat in real-time and triggers a lockdown in seconds, not minutes. We’re rapidly scaling this impact: today, more than 2 million Verkada devices are deployed across 170+ countries. About the Role As a Senior Software Engineer on this team, you will help architect, design and develop projects targeted at making Verkada’s infrastructure the most reliable and cost efficient while scaling to millions of connected devices. Example projects include rolling out a service mesh or designing a cost efficient service ingesting and storing terabytes of video footage. You'll have the opportunity to lead cross-team efforts, mentor your team members and establish engineering best practices across the entire organization. We are committed to a thriving in-office culture. This role requires you to be onsite at our HQ in San Mateo, CA. What You'll Do Identify and lead critical efforts related to scalability, reliability and efficiency; Influence the features and direction of our platform with your own ideas; Provide technical support for engi

About us Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor and Clay Bavor . Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. We’re looking for a hands-on IT Infrastructure Engineer to help scale Sierra’s internal systems during a critical period of growth. You’ll be the second member of our IT Engineering team, partnering closely with our IT Lead, GRC Lead, and Platform Engineering team to build and operate the systems that support our company day-to-day. This is an engineering-first role . Our team approaches IT the same way product engineering teams build software: through code, automation, and well-designed systems. We build internal tools, ship integrations, and operate CI/CD-style workflows to manage identity, security, and infrastructure at scale. This is a foundational role with significant ownership. You’ll help design and implement core infrastructure, strengthen securit

About the Team Our Robotics team is focused on unlocking general-purpose robotics and pushing towards AGI-level intelligence in dynamic, real-world settings. Working across the entire model stack, we integrate cutting-edge hardware and software to explore a broad range of robotic form factors. We strive to seamlessly blend high-level AI capabilities with the constraints of physical systems to improve peoples’ lives. About the Role We are hiring a Sim Infrastructure Engineer to turn simulation systems into reliable, automated, production-quality pipelines that power model training, evaluation, and hardware-in-the-loop validation. This role owns the automation, orchestration, and tool integration that apply simulation to concrete robotics tasks: building CI/CD for SIL/HIL, presubmit checks, automatic model evaluation, metric computation and reporting, and the runtime infrastructure to run simulations at scale. You will collaborate closely with Sim Realism, Sim Environments, Research, and Ops to make simulation an integrated, reproducible, and measurable part of our ML and robotics workflows. This role is based in San Francisco, CA, and requires in-person 4 days a week. In this role, you will: Build and maintain presubmit checks, continuous integration and deployment pipelines for simulation code, environments, and tasks so simulation artifacts are testable, versioned, and reproducible. Implement end-to-end automation to run model evaluation in sim (SIL) and orchestrate HIL runs; compute realism and task metrics, generate dashboards and alerts, and ensure evaluation is repeatable and auditable. Create robust APIs and connectors so research, training, and data-collection systems can schedule, seed, and evaluate batches of simulations; support RL rollouts, imitation-data collection, and presubmit model checks. Build scheduling, batching and orchestration for running very large numbers of concurrent rollouts (target tens of thousands of rollouts / large RL workloads), sol

About Graphcore At Graphcore, we’re building the future of AI compute. We’re a team of semiconductor, software and AI experts, with deep experience in creating the complete AI compute stack - from silicon and software to infrastructure at datacenter scale. As part of the SoftBank Group, backed by significant long-term investment, we are delivering key technology into the fast-growing SoftBank AI ecosystem.To meet the vast and exciting AI opportunity, Graphcore is expanding its teams around the world.We are bringing together the brightest minds to solve the toughest problems, in a place where everyone has the opportunity to make an impact on the company, our products and the future of artificial intelligence . Job Summary Join our dynamic Software Infrastructure team and take a pivotal role in scaling and managing our infrastructure. You will develop essential tools and services that empower our broader software team. Your contributions will enhance the build, test, deployment, and productisation processes of our Machine Learning Software components. Work with our High-Performance Computing (HPC) AI platforms and gain invaluable experience in distributed systems The Team The Software Infrastructure team provides critical platforms and services for software development teams across the business. Our responsibilities include managing the CI platform and services, build engineering, component integration, and packaging and release systems. We operate in squads, fostering a culture of service ownership and empowerment for our engineers. We focus on long-term engineering solutions and strive to eliminate toil wherever possible. Responsibilities and Duties Develop, own, and maintain tools and services to support AI research and engineering teams Deploy and maintain services with Kubernetes and Docker Manage our Cloud Infrastructure using tools such as Terraform Candidate Profile Essential:

About Graphcore At Graphcore, we’re building the future of AI compute. We’re a team of semiconductor, software and AI experts, with deep experience in creating the complete AI compute stack - from silicon and software to infrastructure at datacenter scale. As part of the SoftBank Group, backed by significant long-term investment, we are delivering key technology into the fast-growing SoftBank AI ecosystem.To meet the vast and exciting AI opportunity, Graphcore is expanding its teams around the world.We are bringing together the brightest minds to solve the toughest problems, in a place where everyone has the opportunity to make an impact on the company, our products and the future of artificial intelligence . Job Summary Join our dynamic Software Infrastructure team and take a pivotal role in scaling and managing our infrastructure. You will develop essential tools and services that empower our broader software team. Your contributions will enhance the build, test, deployment, and productisation processes of our Machine Learning Software components. Work with our High-Performance Computing (HPC) AI platforms and gain invaluable experience in distributed systems The Team The Software Infrastructure team provides critical platforms and services for software development teams across the business. Our responsibilities include managing the CI platform and services, build engineering, component integration, and packaging and release systems. We operate in squads, fostering a culture of service ownership and empowerment for our engineers. We focus on long-term engineering solutions and strive to eliminate toil wherever possible. Responsibilities and Duties Develop, own, and maintain tools and services to support AI research and engineering teams Deploy and maintain services with Kubernetes and Docker Manage our Cloud Infrastructure using tools such as Terraform Candidate Profile Essential:

About Graphcore At Graphcore, we’re building the future of AI compute. We’re a team of semiconductor, software and AI experts, with deep experience in creating the complete AI compute stack - from silicon and software to infrastructure at datacenter scale. As part of the SoftBank Group, backed by significant long-term investment, we are delivering key technology into the fast-growing SoftBank AI ecosystem.To meet the vast and exciting AI opportunity, Graphcore is expanding its teams around the world.We are bringing together the brightest minds to solve the toughest problems, in a place where everyone has the opportunity to make an impact on the company, our products and the future of artificial intelligence . Job Summary Join our dynamic Software Infrastructure team and take a pivotal role in scaling and managing our infrastructure. You will develop essential tools and services that empower our broader software team. Your contributions will enhance the build, test, deployment, and productisation processes of our Machine Learning Software components. Work with our High-Performance Computing (HPC) AI platforms and gain invaluable experience in distributed systems The Team The Software Infrastructure team provides critical platforms and services for software development teams across the business. Our responsibilities include managing the CI platform and services, build engineering, component integration, and packaging and release systems. We operate in squads, fostering a culture of service ownership and empowerment for our engineers. We focus on long-term engineering solutions and strive to eliminate toil wherever possible. Responsibilities and Duties Develop, own, and maintain tools and services to support AI research and engineering teams Deploy and maintain services with Kubernetes and Docker Manage our Cloud Infrastructure using tools such as Terraform Candidate Profile Essential:

About Graphcore Graphcore is one of the world’s leading innovators in Artificial Intelligence compute. It is developing hardware, software and systems infrastructure that will unlock the next generation of AI breakthroughs and power the widespread adoption of AI solutions across every industry. As part of the SoftBank Group, Graphcore is a member of an elite family of companies responsible for some of the world’s most transformative technologies. Together, they share a bold vision: to enable Artificial Super Intelligence and ensure its benefits are accessible to everyone. Graphcore’s teams are drawn from diverse backgrounds and bring a broad range of skills and perspectives. A melting pot of AI research specialists, silicon designers, software engineers and systems architects, Graphcore enjoys a culture of continuous learning and constant innovation. Summary Join our dynamic Software Infrastructure team and take a pivotal role in scaling and managing our infrastructure. You will develop essential tools and services that empower our broader software team. Your contributions will enhance the build, test, deployment, and productisation processes of our Machine Learning Software components. Work with our High-Performance Computing (HPC) AI platforms and gain invaluable experience in distributed The Team The Software Infrastructure team provides critical platforms and services for software development teams across the business. Our responsibilities include managing the CI platform and services, build engineering, component integration, and packaging and release systems. We operate in squads, fostering a culture of service ownership and empowerment for our engineers. We focus on long-term engineering solutions and strive to eliminate toil wherever possible. Responsibilities and Dutie s Develop, own, and maintain tools and services to support the software bu

About the Team OpenAI, in partnership with our capital and technology partners, is building a global network of advanced datacenters to support the most demanding AI workloads. The Industrial Compute team ensures that all datacenter systems are manufactured, delivered, and commissioned to the highest standards of quality, reliability, and performance. We work closely with manufacturing partners, engineering teams, and operations staff to ensure that every component is delivered ready for installation, startup, and long-term service. About the Role We are seeking an experienced Quality Engineer (QE) to drive Product and Site Quality initiatives across OpenAI’s infrastructure ecosystem. In this role, you will establish, implement, and manage a comprehensive, quality-focused program across our global supply chain network, ensuring excellence from design through deployment. You will be responsible for end-to-end quality of finished products, as well as maintaining and elevating manufacturing site quality standards. Working cross-functionally with Design (NPI) and Engineering teams, you will help achieve First Pass Yield (FPY), quality, and reliability targets. This includes leading site and fixture validation efforts, driving yield improvement initiatives (Yield Bridge, CPI), and implementing robust corrective and preventive actions (CAPA) to resolve issues at their root cause. In addition, you will play a key role in supplier quality management, assessing and qualifying new vendors, overseeing ongoing supplier performance, and ensuring readiness for future business awards. You will lead vendor audits, monitor key performance metrics, and coordinate corrective actions to ensure predictable delivery schedules, reduced operational risk, and high system reliability. By partnering closely with external suppliers and internal Engineering and Operations stakeholders, you will help ensure OpenAI’s datacenter infrastructure is delivered on time, meets the highest quality standa

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role Backend Software Engineers at Palantir build software at scale to transform how organisations use data. Our Software Engineers are involved throughout the product lifecycle, from idea generation, design, prototyping, and production delivery. You will collaborate closely with technical and non-technical teammates to understand our customers' problems and build products that solve them. We encourage movement across teams to share context, skills, and experience, so you'll learn about many different technologies and aspects of each product. Engineers work autonomously and make decisions independently, within a community that will support and challenge you as you grow and develop, becoming a strong technical contributor and engineering leader. Our Product Development organisation is made up of small teams of Software Engineers. Each team focuses on a specific aspect of a product. Our infrastructure teams are responsible for the lowest layers of our software stack, often focused on database technologies, distributed systems, large scale data systems, security, and application infrastructure. As a Software Engineer on infrastructure, you'll contribute high-quality code to underpin Palantir Foundry and Gotham with performant, secure, and scalable building blocks, enabling products deployed to the most important institutions in the public and private sector. You'll build the foundational capabilities that power our products used by research scientists, aerospace engineers, intelligence analysts, and economic forecasters, in countries around the world. We’re hiring engineers who are passionate about solving real-world problems and empowering both developers and

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. The opportunity Global trade runs on data. Every shipment, every customs clearance, every delivery depends on the right information flowing through the right systems at the right time. At Flexport, data infrastructure is the foundation that enables billions of dollars in global commerce. We're looking for a Senior Software Engineer, Backend who will take end-to-end ownership of the data systems that power Flexport's global trade platform. In this role, you'll own critical data pipelines and architecture that process millions of supply chain events daily, ensuring that our customers have real-time visibility into their shipments across the world. As a Senior Software Engineer focused on Data Infrastructure and Backend development, you'll have deep technical ownership over the systems that ingest, process, store, and deliver data across Flexport. You'll architect solutions that handle the complexity of global trade, from tracking containers across oceans to coordinating multi-modal logistics, all while ensuring our data infrastructure scales reliably as we grow. You will Build strong relationships with producers and consumers of data across the organization. Partner