Infrastructure Support Engineer Jobs

Due to the nature of the projects and specific client security clearance, this role requires the successful candidate to be a Singapore Citizen or PR of Singapore. Senior Infrastructure Engineers help clients build and evolve systems that client organizations use to deliver and run software. They are comfortable working within teams of people with diverse roles and levels of experience to find solutions that meet the needs of the organization. They combine technical expertise and understanding with consideration of different situational needs. They champion technical quality and effective ways of working as a means to better outcomes for clients, rather than an end in themselves. They help clients to understand agile ways of working and DevOps as a mindset for collaboration. Job responsibilities You will work within teams to launch projects through hands-on implementation, evaluate existing infrastructure and drive improvements. You will explore the client’s needs and collaborate on building a technical roadmap and impactful solution that will support their ambitious business goals. You will help shape and build Thoughtworks’ cloud and infrastructure practice through collaboration with other practitioners, business development, marketing and capabilities development teams. You will ensure and build the controls and processes for continuous delivery and evolution of infrastructure and applications, driving automation through all stages of the process. You will take a proactive role in monitoring and ensuring that technical expectations of deliverables are consistently met on projects. You will provide expertise and guidance in the areas of DevOps, cloud, platform and infrastructure engineering, both internally and in client sites. You will establish trusting and thoughtful partnerships with a client’s engineering leadership. You will adjust and suggest innovative solutions to current constraints and business policies. Job qualifications Technical Skills You can

Due to the nature of the projects and specific client security clearance, this role requires the successful candidate to be a Singapore Citizen. Lead Infrastructure Engineers help clients build and evolve systems that client organizations use to deliver and run software. They are comfortable working within teams of people with diverse roles and levels of experience to find solutions that meet the needs of the organization. They combine technical expertise and understanding with consideration of different situational needs. They champion technical quality and effective ways of working as a means to better outcomes for clients, rather than an end in themselves. They help clients to understand agile ways of working and DevOps as a mindset for collaboration. Job responsibilities You will explore the client’s needs and drive the building of a technical roadmap and impactful solution that will support their ambitious business goals. You will help shape and build Thoughtworks’ cloud and infrastructure practice through collaboration with business development, marketing, and capabilities development teams. You will ensure and build the controls and processes for continuous delivery and evolution of infrastructure and applications, driving automation through all stages of the process. You will ensure and build the controls and processes for continuous delivery and evolution of infrastructure and applications, driving automation through all stages of the process. You will take a leading role in monitoring and ensuring that technical expectations of deliverables are consistently met on projects. You will provide expertise and guidance in the areas of DevOps, cloud, platform and infrastructure engineering, both internally and in client sites. You will establish trusting and thoughtful partnerships with a client’s leadership across engineering and commercial functions. You will lead the design and implementation of innovative solutions to current constraints and business policies

INFRASTRUCTURE ENGINEER - Linux & Data Center Location: San Francisco Bay Area Department: Information Technology — Infrastructure Engineering Reports To: Infrastructure Engineering Manager Employment Type: Full-time Experience Level: 2–4 years Base Salary: $100,000–$125,000 USD annually Travel: Periodic data center and colocation site visits On-Call: Participates in a shared infrastructure on-call rotation, with senior escalation support Location: San Francisco Bay Area Eligibility: U.S. citizenship required On-site requirement: This role has hands-on data center responsibility and cannot be performed fully remote. ABOUT RAPIDFORT RapidFort is a cybersecurity company focused on helping organizations secure and optimize their software supply chain and containerized environments. Our platform helps teams reduce software vulnerabilities and attack surface while improving the security and efficiency of modern cloud-native applications. We work with commercial enterprises and public-sector organizations operating in highly regulated and security-sensitive environments. ABOUT THE ROLE RapidFort Inc. runs its core systems on infrastructure we own and operate. We are looking for an Infrastructure Engineer to help build, automate, and run that estate alongside our senior engineers. This is a hands-on role with a deliberate weighting: roughly 70% Linux systems engineering and automation, 30% data center hardware, storage, and network. Most of your week is spent in the Linux environment — building, patching, scripting, and troubleshooting — and a real part of it is spent with your hands on physical infrastructure. This is a growth role, and we mean that concretely. You will work to standards set by our Infrastructure Engineering Manager and Lead Infrastructure Engineer, with design review and mentorship built into how the team operates. You are not expected to arrive with deep storage or network architecture experience. You are expected to be strong on Linux, genuinely co

Scale AI’s Public Sector business is growing quickly as government agencies adopt AI to support critical national security, defense, and public sector missions. We are seeking a hands-on Engineering Manager to lead our Frontier AI Infrastructure team within Public Sector Engineering. This is a 50/50 role : you'll spend roughly half your time writing and reviewing code, and half your time leading, coaching, and growing a small team of engineers. Your team owns the model inference layer — enabling state-of-the-art models, debugging the latest AI tools, managing networking, debugging latency, and tracking pricing/usage metrics for AI models. You'll lead technical discussions on the frontlines with cloud vendors and customers to deliver on critical contracts and debug platform issues, and you'll partner upstream with Product to catch issues before they break, moving the team from "infra-only debugging" to proactive integration testing. You will: As a manager - 50/50 management and hands on coding experience. Lead, coach, and grow a team of engineers — own hiring, onboarding, performance, and career development. Set technical direction and quarterly priorities for the inference layer, and hold the team accountable to delivery on customer and contract commitments. Run the operational rhythm of the team: sprint planning, on-call rotation, incident review, and postmortems. Partner with Product, Program, and Deployed Engineering leadership to translate customer and mission requirements into roadmap. Represent the team in customer engagements and vendor escalations, including with government stakeholders. Design and implement secure, scalable backend systems for Public Sector customers, leveraging Scale's modern cloud-native AI infrastructure. Own services and systems alongside your team, define their long-term health goals, and improve the health of surrounding components. Stay in the code: review PRs, debug production issues, and take on meaningful technical wor

We’re looking for a hands-on Data Center Engineer to help us test, standardize, maintain, and improve server and network hardware for our globally distributed trading infrastructure. The role combines lab validation with hardware lifecycle operations: maintenance planning, coordinating onsite work with providers/contractors, ensuring quality execution and maintaining inventory. Travel will be required for deployments or complex troubleshooting. What You’ll be doing Test and compare server and networking hardware configurations (performance, stability, compatibility) Own hardware acceptance: burn-in checks, firmware/BIOS baselines, and “known-good” configs Plan and coordinate hardware maintenance and upgrades across sites (schedules, checklists, validation steps) Work together with onsite providers/contractors to execute installations and maintenance; review evidence and ensure quality Produce clear documentation: test results, approved SKUs, configuration standards, and maintenance runbooks Help troubleshoot hardware issues and support spares/RMA decisions Maintain inventory documentation What we look for in you: Solid understanding of server hardware basics (CPU/RAM/storage, NICs, firmware/BIOS, FPGA) and networking fundamentals Basic Linux skills for testing/benchmarking Accuracy and high level of attention to details Ability and willingness to solve problems in non standard way Structured troubleshooting mindset Comfortable coordinating work with external parties and driving tasks to completion. Able to document results and make recommendations based on data Willingness to travel internationally from time to time Nice-to-Have: Bare-metal fleet experience or lab/burn-in testing background Optics/cabling validation knowledge Experience with vendor/procurement coordination (RMAs, substitutions, lead times) Why should you join our team? Exciting challenges with ample opportunities for personal and professional growth A welcoming international team of highly qualified

About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences. Our technology enables industry-defining enterprises like Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel. We’re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships. We’re proud to be backed by world-class investors who share that vision, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, along with many others. We’re an in-office company, driven by a shared commitment to excellence and velocity. Our values — Just Get It Done, Invent What Customers Want, Winner’s Mindset, and The Polymath Principle — shape how we work and grow as a team. About the Team The Infrastructure team builds and operates the foundations that power Decagon: networking, data, ML serving, developer platform, and real‑time voice. We partner closely with product, data, and ML to deliver high‑scale, low‑latency systems with clear SLOs and great developer ergonomics. We organize around four focus areas: Core Infra: The foundational cloud stack—networking, compute, storage, security, and infrastructure‑as‑code—to ensure reliability, scale, and cost efficiency. Data Infra: Streaming/batch data platforms powering analytics/BI and customer‑facing telemetry, including for customer‑managed and on‑prem environments. ML Infra: GPU and model‑serving platforms for LLM inference with multi‑provider routing and support for on‑prem/air‑gapped deployments. Platform (DevEx): CI/CD, paved paths, and core services that make shipping fast, safe, and consistent across teams. Our mission is to deliver magical support experiences — AI agents working alongside humans to resolve issues

About the Team OpenAI, in partnership with our capital and technology partners, is building a global network of advanced datacenters to support the most demanding AI workloads. The Infrastructure Quality team ensures that all datacenter systems are manufactured, delivered, and commissioned to the highest standards of quality, reliability, and performance. We work closely with manufacturing partners, general contractors, engineering teams, and operations staff to ensure that every component is delivered ready for installation, startup, and long-term service. Our work spans from vendor qualification through commissioning, ensuring operational readiness across our global portfolio. About the Role We are seeking an experienced Manufacturing Quality Engineer (MQE) to establish, implement, and manage a manufacturing-focused quality program for datacenter infrastructure. This role will be responsible for vendor oversight, quality assurance, process improvement, and issue resolution for all critical systems. You will lead vendor audits, monitor performance metrics, and coordinate corrective actions to ensure predictable delivery schedules, reduced risks, and operational reliability. By partnering with vendors, construction teams, and internal stakeholders, you will help ensure OpenAI’s datacenters are delivered on time and built to the highest operational standards. Travel Domestic and international travel as needed (estimated 40–60%) to manufacturing sites, datacenter locations, and partner facilities. Key Responsibilities Vendor Oversight & Performance Management Conduct manufacturing evaluation, audits, and improve vendor performance across production, inspection, testing, and delivery phases. Develop and track quality metrics to assess manufacturing performance and identify trends. Partner with vendors to refine processes, training, and quality controls to mitigate risks before shipment. Program Development & Execution Develop and maintain a datacenter-focused m

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Snowflake customers run more than 3.9 billion queries and 515 million data workloads each day. To support this workload, our globally deployed infrastructure spans multiple cloud providers and manages hundreds of thousands of VMs. Join the Snowflake team to build the Data Cloud Platform at an exceptional scale. We are hiring talented Software Engineers for our Cloud Infrastructure Engineering teams. If you are passionate about solving complex infrastructure challenges by using software engineering expertise, this opportunity may be for you. Our Cloud Infrastructure Engineering Teams are focused on things like: simplifying our large-scale infrastructure for the other development teams to use building services that improve the reliability of Snowflake by protecting us from the cloud providers issues enabling Snowflake services to operate globally across multiple cloud providers managing complicated infrastructure changes at the scale a few companies can match keeping the SLOs of our infrastructure and services at a very high bar defining the OS and containerization layer for all of Snowflake’s services All Cloud Infrastructure Engineering Teams aim to optimize and evolve our infrastructure's reliability, availability, serviceability, performance, and cost efficiency. AS A SOF

At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. The vision for the Batch Infra team @ Affirm team is to provide reliable, scalable, self-serve and Affirm-optimized compute solution to enable ML, Product, and Financial Engineering success. Our team is responsible for building and maintaining compute platform that serves as a backbone for processing various Business critical batch workloads at Affirm through a wide suite of scheduled and on-demand compute solutions built on the cloud. Affirm is growing rapidly and so is the need for reliable and high availability frameworks. If solving infrastructure challenges at scale excites you, come join us! What you’ll do You will be responsible for owning and delivering quarterly goals for your team, leading engineers on your team through ambiguity to solve open-ended problems, and ensuring that everyone is supported throughout delivery. You will support your peers and stakeholders in the product development lifecycle by collaborating with product management, design & analytics by participating in ideation, articulating technical constraints, and partnering on decisions that properly consider risks and trade-offs. You will proactively identify project, process, technology or business issues, advocate for them, and lead in solving them. You will support the operations and availability of your team’s artifacts by creating and monitoring metrics, escalating when needed, and supporting “keep the lights on” & on-call efforts. You will foster a culture of quality and ownership on your team by setting or improving code review and design standards for your team, and advocating for them beyond your team through your writing and tech talks. You will help develop talent on your team by providing feedback and guidance, and leading by example. What We Look For: You have 4+ years of experience desig

At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. The vision for the Batch Infra team @ Affirm team is to provide reliable, scalable, self-serve and Affirm-optimized compute solution to enable ML, Product, and Financial Engineering success. Our team is responsible for building and maintaining compute platform that serves as a backbone for processing various Business critical batch workloads at Affirm through a wide suite of scheduled and on-demand compute solutions built on the cloud. Affirm is growing rapidly and so is the need for reliable and high availability frameworks. If solving infrastructure challenges at scale excites you, come join us! What you’ll do You will be responsible for owning and delivering quarterly goals for your team, leading engineers on your team through ambiguity to solve open-ended problems, and ensuring that everyone is supported throughout delivery. You will support your peers and stakeholders in the product development lifecycle by collaborating with product management, design & analytics by participating in ideation, articulating technical constraints, and partnering on decisions that properly consider risks and trade-offs. You will proactively identify project, process, technology or business issues, advocate for them, and lead in solving them. You will support the operations and availability of your team’s artifacts by creating and monitoring metrics, escalating when needed, and supporting “keep the lights on” & on-call efforts. You will foster a culture of quality and ownership on your team by setting or improving code review and design standards for your team, and advocating for them beyond your team through your writing and tech talks. You will help develop talent on your team by providing feedback and guidance, and leading by example. What We Look For: You have 4+ years of experience desig

GAQ127R41 Location: San Francisco, CA (Hybrid) About the Role At Databricks Information Technology, we are a product-led organization transforming the way we work, from how easy it is to use our IT services to the applications we develop that help us scale seamlessly in the face of incredible growth. As a Senior Software Engineer (Infrastructure) , you will be a core technical contributor on the IT Infrastructure team, owning and driving the evolution of our core infrastructure and observability platforms. This role requires a strong software engineering mindset, deep technical breadth across SRE and infrastructure worlds, and the ability to deliver high-quality, scalable solutions for currently "immature" system problems. You will be responsible for building resilient, scalable, and automated infrastructure that empowers our development teams. As a senior member of the team, you will bridge the gap between software engineering and systems architecture, ensuring our AWS environment is cost-optimized, secure, and highly available. The Impact You Will Have Architect and Automate: Design and deploy production-grade infrastructure on AWS using Terraform or Pulumi. Orchestration: Manage and scale containerized workloads using AKS (Azure Kubernetes Service) or EKS, focusing on cluster security and resource efficiency. CI/CD Excellence: Architect robust deployment pipelines using GitHub Actions , managing both GitHub-hosted and self-hosted runners for specialized build requirements. Drive "Observable by Default" Frameworks: Create underlying infrastructure to ensure new internal applications are secure and have logging and metrics enabled by default Tooling, Scripting & AI : Build internal CLI tools,AI plugins and automation scripts to streamline developer workflows and enhance operational efficiency Partner Cross-Functionally: Collaborate with stakeholders across Security, Engineering, Infrastructure, and Support to deliver impactful projects with real business

Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? We’re looking for Senior+ AI Infrastructure Engineers to build the systems that train and serve Fin's next generation of AI products. Fin is an AI company that builds from the GPU all the way up to a user agent that resolves millions of customer service queries a month. You’ll join a small, highly technical team working at the cutting edge of modern AI infrastructure. The AI Infra team built the training pipelines and runs the inference for custom models like Fin Apex, which outperforms frontier models in customer service tasks, and is the foundation of the AI Group's full stack approach to AI. We’re particularly interested in engineers who have: A track record of working on model training or model inference at scale , or on low‑level GPU coding (e.g. CUDA, Triton). Experience with one is great

Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? We’re looking for Senior+ AI Infrastructure Engineers to build the systems that train and serve Fin's next generation of AI products. Fin is an AI company that builds from the GPU all the way up to a user agent that resolves millions of customer service queries a month. You’ll join a small, highly technical team working at the cutting edge of modern AI infrastructure. The AI Infra team built the training pipelines and runs the inference for custom models like Fin Apex, which outperforms frontier models in customer service tasks, and is the foundation of the AI Group's full stack approach to AI. We’re particularly interested in engineers who have: A track record of working on model training or model inference at scale , or on low‑level GPU coding (e.g. CUDA, Triton). Experience with one is great

Role Description As an Infrastructure Engineer, your role will be crucial in shaping and constructing the robust systems that not only support our current flagship products but also lay the groundwork for the next wave of engineering innovations. From optimizing user experiences across various projects to ensuring seamless scalability and data integrity, you'll be at the forefront of shaping the technological backbone of our platform. Collaborating closely with cross-functional teams, you'll leverage your expertise to tackle audacious challenges and push the boundaries of what's possible. Your contributions will directly impact millions of users, as every line of code you write furthers our mission to revolutionize the way people work and collaborate. Join us in redefining the future, where your passion for building scalable, reliable systems will drive meaningful change on a global scale. Our Engineering Career Framework is viewable by anyone outside the company and describes what’s expected for our engineers at each of our career levels. Check out our blog post on this topic and more here . Responsibilities Build infrastructure capable of managing metadata for hundreds of billions of files, handling hundreds of petabytes of user data, and facilitating millions of concurrent connections. Lead the expansion of Dropbox's function as the data-fabric, connecting hundreds of millions of applications, devices, and services globally, while also driving initiatives to enhance interoperability and adaptability across diverse ecosystems. M easur e and optimiz e Dropbox's analytics platform to maintain its status as one of the most advanced in the industry for extracting meaningful insights from vast data volumes. Collaborat e with cross-functional teams to innovate and implement solutions that enhance the performance, reliability, and security of Dropbox's infrastructure, ensuring a seamless experience for users worldwide. Proactively identify new opportunities and drive imp

NVIDIA’s EDA Infrastructure organization builds and operates the systems that support chip development. We are looking for an engineering manager to lead the team responsible for operational processes and platforms across incident management, maintenance, on-call, issue management, and customer-serving readiness. You will own the roadmap and delivery, from defining how teams work to building the tools they use. You will partner with infrastructure and service owners to improve reliability, reduce manual work, and ensure services are ready to support customers. Your team will use automation, AI, and lessons from operational events to drive improvements. What you’ll be doing: Lead a team and own the roadmap for operational processes and platforms, from requirements and delivery through adoption and results. Set technical direction, prioritize work, and guide execution across engineering and operational disciplines. Partner with infrastructure, product, and security teams to establish consistent practices for incident response, maintenance, on-call, issue management, and customer-serving readiness. Hire and develop engineers and technical leads, building a team with clear ownership and accountability. Align priorities across teams, communicate progress and risks, and provide technical leadership during major incidents. What we need to see: <span style="co