Infrastructure Support Engineer Jobs

About the role Sana Biotechnology is growing, and we are hiring new team members who believe in the potential of engineered cells as medicines, who are passionate about delivering the possible to patients, and who lead with the desire to work on novel ideas. As a Sr. Systems Administrator, you will report to the Director, IT Infrastructure and help design, implement, operate, secure, and continuously improve the infrastructure services that support Sana’s corporate, research, laboratory, and regulated environments. You will serve as a senior hands-on technical resource, lead complex infrastructure initiatives, and partner with IT, Quality, Security, business stakeholders, vendors, and service providers to deliver reliable, scalable, and compliant solutions across a multi-site environment. What you’ll do Administer, maintain, and improve on-premises and cloud infrastructure, including Windows Server, virtualization, storage, backup and recovery, identity, directory, and core network services Lead the technical design and implementation of infrastructure projects, upgrades, migrations, lifecycle replacements, and new site or system deployments Operate infrastructure supporting GxP and other regulated business processes in accordance with approved procedures, change control, security, data integrity, and validation requirements Monitor system health, capacity, performance, availability, and security; plan and execute patching, preventative maintenance, vulnerability remediation, and lifecycle activities before risks affect business operations Troubleshoot and resolve complex incidents and recurring problems across servers, cloud services, identity platforms, storage, backup, and integrated infrastructure technologies; participate in incident response and scheduled maintenance as needed Develop and maintain automation for routine administration, monitoring, reporting, configuration, and remediation activities Manage backup and recovery operations, perform restore testin

We are seeking an experienced Quantitative Developer to join our Markets Quantitative Analytics team, partnering closely with Quantitative Analysts, Traders, and Technology professionals to build the next generation of pricing, risk, and analytics platforms. This is a hands-on technical role for a highly skilled software engineer with a passion for quantitative finance. You will be responsible for designing and delivering high-performance, scalable solutions that support front office trading businesses across asset classes. The role offers the opportunity to work on complex quantitative challenges, modern engineering practices, and large-scale distributed systems while helping shape the strategic direction of Citi's quantitative technology platform. Successful candidates will combine strong software engineering expertise with an understanding of quantitative methodologies and financial markets, translating sophisticated mathematical models into robust, production-grade solutions. Key Responsibilities Design, develop, and maintain high-performance pricing, risk, and analytics libraries used across Global Markets. Partner with Quantitative Analysts to transform research models and prototypes into scalable, production-quality software. Build and optimize quantitative applications using modern C++ and Python, applying strong software architecture and engineering principles. Own the full software development lifecycle, including requirements gathering, design, implementation, testing, deployment, and ongoing support. Drive engineering excellence through CI/CD adoption, automated testing, code reviews, and software quality best practices. Develop and maintain market data platforms and data pipelines supporting analytics, pricing, and risk workflows. Work with infrastructure teams to leverage distributed computing, cloud technologies, and scalable arc

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Anthropic is seeking a Director, Investments & Liquidity to join our Treasury team. This is a foundational role on a quickly growing Treasury team. As we experience exponential growth, you will be instrumental in ensuring optimal capital allocation, protecting our financial assets, and establishing the policies and infrastructure needed to support our expanding global operations. The work spans strategy and execution: owning the capital planning framework and investment policy, standing up in-house trading infrastructure, and overseeing external managers. Reporting to the Head of Investments & Markets, you will partner closely with teams across Finance, Legal, and Accounting to achieve these objectives. You will build AI-native investment workflows: apply AI tools to portfolio analytics, manager and counterparty monitoring, IPS compliance, interest income forecasting, and executive reporting, partnering with Finance, Engineering, Data, and FinSys, with controls, documentation, and auditability built in. Key responsibilities Own and optimize Anthropic's external investment program, including money market funds, bank deposits,and separately managed accounts Monitor external manager performance and maintain a manager bench with clear performance reporting Design and build an in-house investment program, including direct fixed income trading capability, trade infrastructure, and custodian connectivity Develop and operationalize a capital planning framework across operating and strategic liquidity tiers Design and maintain the investment policy statement, Treasury policies, and SOX-ready investment controls Build CFO

Celonis is the trusted platform to industrialize Enterprise AI. At our core is the Celonis Context Model — which combines process data, business knowledge, and intelligence into a living digital twin of the enterprise that AI can actually understand, turning AI's operational blind spots into operational clarity. World's leading companies trust Celonis and its global ecosystem of partners to make their AI agents, people, systems, and processes work together, achieving transformational outcomes. We believe there's a massive opportunity to unlock global productivity and sustainability by giving AI the context to understand how every business process really works. Join our mission to make processes work for people, companies, and the planet. The Role: The Lead Cloud Economics Specialist will own analytics, automation, and operating processes for cloud cost management, cost attribution, optimization tracking, strategic vendor economics, and product-margin support. The role will partner with Finance, Product & Engineering, IT, Procurement, Legal/Trust, and Data teams to turn complex usage and cost data into clear financial insights, scalable reporting, and executive-ready recommendations. This is a senior, hands-on finance business partnering role at the intersection of Finance, cloud economics, data automation, vendor economics, and Product & Engineering decision support. You will work with complex usage and cost data, build scalable reporting and automation, and translate technical cost drivers into clear financial insights and recommendations. You will lead through ownership and influence rather than direct management, and you'll have room to define structure where mature processes don't yet exist. The work you’ll do: Cloud cost visibility and attribution Build and maintain reporting across AWS, Azure, GCP, and related hosting environments. Improve attribution of cloud and infrastructure costs to services, teams, products, customers, projects, and cost centers.

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About Anthropic Anthropic's mission is the responsible development and maintenance of advanced AI for the long-term benefit of humanity. We are a safety-focused AI company working to build reliable, interpretable, and steerable AI systems. As our compute infrastructure scales to support frontier model training and deployment, we are building a world-class team to design, deliver, and operate the physical facilities that make that possible. About the Role We are looking for a Principal Data Center Architect with deep expertise in Civil, Structural, and Architectural (CSA) design to join our growing infrastructure team. This role is the technical owner for the physical building fabric of Anthropic's AI compute facilities — from the earliest site feasibility studies and test fits through reference design development, design partner oversight, and construction delivery. As Anthropic scales its data center program across multiple sites in the United States and internationally, you will set the civil, structural, and architectural standards that govern how our facilities are designed and built. You will work directly with design-build partners, AE firms, and internal mechanical, electrical, and IT infrastructure teams to ensure our facilities are optimized for high-density AI workloads, constructable on aggressive timelines, and replicable across a growing portfolio. This is an owner's engineer role — you are the technical authority, not a consultant. You will be expected to make binding design decisions, identify problems before they reach the field, and drive standardization across a pipeline of concurrent projects globally.

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Smartsheet is looking for an experienced Data Engineer to support and accelerate the productivity of our Go-To Market organization. In this role, you will facilitate Smartsheet's growth strategy through insights produced with data analysis. You will work directly with senior leadership to inform strategic decision-making as part of a collaborative, motivated team. Your work will be instrumental in helping our Sales partners optimize their pipeline, increase retention, and close deals. You Will: Help to create, evolve, and maintain the reporting infrastructure for the Sales organization to promote more intelligent discussion at all stages of the sales funnel. Partner with engineering, data science, and other analytics teams to build scalable analytics solutions with a focus on reporting capabilities. Mine large datasets to ensure data accuracy and completeness for reporting purposes. Analyze and monitor data for anomalies, with a focus on data quality and consistency within reports. Guide commission and territory planning processes with analytical support, providing the necessary reports and data. Develop and maintain key performance indicators (KPIs) to track sales performance, pipeline health, and other critical metrics. Automate report generation and distribution to improve efficiency. Provide technical expertise and guidance to junior analysts on data extraction, transformatio

About the Role We are a small, fast-moving partnerships team that shapes and executes OpenAI’s most important collaborations. Your mission is to build the product, operating systems, and capabilities that will power OpenAI’s B2B marketplace. You will define the marketplace product strategy and translate it into a clear roadmap, scalable tooling, and an operating model through which customers can discover, evaluate, purchase, deploy, and manage trusted third-party solutions built on and with OpenAI’s models. You are a senior marketplace builder with strong product judgment, operational rigor, and a track record of developing B2B platforms at scale. You are comfortable moving between product strategy, marketplace operations, commercial models, data, and systems design. You can turn ambiguous customer and partner needs into clear priorities and build the infrastructure required to support a trusted, high-quality marketplace. Key Responsibilities: Define the vision, strategy, roadmap, and success metrics for OpenAI’s B2B marketplace. Translate customer, partner, and business needs into clear product requirements and priorities in close partnership with product and engineering. Design the end-to-end marketplace experience and operating architecture, including partner onboarding, catalog management, discovery, evaluation, procurement, private offers, billing, deployment, identity, governance, and lifecycle management. Build the internal and external tools required to operate the marketplace efficiently, including workflows for solution intake, review, approval, publishing, monitoring, reporting, and issue resolution. Establish the data foundation and measurement systems needed to understand marketplace adoption, conversion, solution quality, customer trust, and overall marketplace health. Design scalable commercial models, policies, incentives, and partner economics with finance, legal, security, policy, and operations. Establish standards and operating processes for solu

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. As a Senior Software Developer on this high-impact team, you’ll collaborate across engineering, business, operations, and vendor channels to support critical infrastructure. Most product initiatives begin with us, as we enable reliable, scalable access to financial instrument data across Robinhood! Your work will help drive new feature rollouts and product expansions across multiple lines of business! The WonderFi team including Coinsquare and Bitbuy, is now part of Robinhood and gives the company a direct path into the regulated Canadian crypto market through WonderFi’s licenses, platforms, and existing customer base. As part of the transition, Robinhood is gradually migrating eligible WonderFi customers onto the Robinhood Canada platform, with Bitbuy and Coinsquare accounts moving to read-only mode after migration while customers retain access to past transactions and tax documents for a period of time. These roles are based in our Toronto, ON, Canada office, with hybrid attendance expected at least 3 days per week. What you’ll do ● Build scalable systems and backend components, balancing stability, performance, and maintainability ● Design, implement, test, and dep

MongoDB Technical Services Engineers use their outstanding problem solving and customer service skills, along with their deep technical experience, to advise customers and to solve their complex MongoDB problems. Technical Services Engineers in the Infrastructure team are skilled in automation, backup, performance, and security that underpins mission-critical deployments at scale. In addition engineers within the team have specialisations in advanced technology areas such as Search, Vector Search, auto-embedding, event-driven and agentic workloads. Our engineers combine their MongoDB expertise with passion, initiative, teamwork, and a great sense of humor to achieve exceptional results for our customers. We are looking to speak to candidates who are based in Sydney for our hybrid working model. The standard work week post ramping will be Sunday - Thursday every week. With three days in office. Why MongoDB is a fantastic place to work and build your career Be a part of the company that’s reinventing the database, passionate about innovation and speed Enjoy a fun, inspiring culture that is engineering focused Work with exceptionally talented people around the globe Learn, contribute, and make an impact on the product and community Cool things you’ll do MongoDB, the developer data platform and AI platform of choice for modern applications, is on a mission to change the way people think about databases. As they build intelligent, data-driven experiences on our platform, our customers naturally encounter questions and challenges about how our approach to data and databases fits their specific use cases and architectural needs. In Technical Services, it’s our job to guide these people, helping them design, operate, and optimize their solutions so they can succeed with MongoDB. You'll be working alongside our largest customers, solving their complex issues - resolving questions on architecture, performance, recovery, security, and everything in between. You'll be an e

About the team MongoDB Technical Services Engineers use their outstanding problem solving and customer service skills, along with their deep technical experience, to advise customers and to solve their complex MongoDB problems. Technical Service Engineers are specialists in the entire MongoDB ecosystem - database server, drivers, our management suite, as well as services such as Atlas , Cloud Manager, Compass to name a few. Our engineers combine their MongoDB expertise with passion, initiative, teamwork, and a great sense of humor to achieve exceptional results for our customers. We’re looking for individuals who want to dig into the details of how “big data” and “web-scale” systems are successfully assembled and operated every day by organizations of every size and flavor. Shift Information: We are looking to speak to candidates who are interested in working out of our Palo Alto, CA office under our in-office working model Monday to Friday for the first 3-6 months depending on ramping speed Once considered ramped, they will transition to a permanent Wednesday - Sunday 8am-5pm work week (with 3 in-office days) to provide weekend coverage alongside other peers. Saturdays and Sundays are considered fully online workdays and not an on-call shift Due to the 24/7 nature of our support organization, certain events throughout the year will require volunteering for coverage outside one’s normal work days or work hours (i.e. regional offsites, regional holidays, etc). These are typically announced weeks in advance with a sign-up system that considers equitability Why MongoDB is a fantastic place to work and build your career Be a part of the company that’s reinventing the database, passionate about innovation and speed Enjoy a fun, inspiring culture that is engineering focused Work with exceptionally talented people around the globe Learn, contribute, and make an impact on the product and community Cool things you’ll do In this cross‑functional role as a Technical Services E

This role will support the fleet infrastructure team at OpenAI. The fleet team focuses on running the world’s largest, most reliable, and frictionless GPU fleet to support OpenAI’s general purpose model training and deployment. Work on this team ranges from Maximizing GPUs doing useful work by building user-friendly scheduling and quota systems Running a reliable and low maintenance platform by building push-button automation for kubernetes cluster provisioning and upgrades Supporting research workflows with service frameworks and deployment systems Ensuring fast model startup times though high performance snapshot delivery across blob storage down to hardware caching Much more! About the Role As an engineer within Fleet infrastructure, you will design, write, deploy, and operate infrastructure systems for model deployment and training on one of the world’s largest GPU fleet. The scale is immense, the timelines are tight, and the organization is moving fast; this is an opportunity to shape a critical system in support of OpenAI's mission to advance AI capabilities responsibly. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Design, implement and operate components of our compute fleet including job scheduling, cluster management, snapshot delivery, and CI/CD systems. Interface with researchers and product teams to understand workload requirements Collaborate with hardware, infrastructure, and business teams to provide a high utilization and high reliability service You might thrive in this role if you: Have experience with hyperscale compute systems Possess strong programming skills Have experience working in public clouds (especially Azure) Have experience working in Kubernetes Execution focused mentality paired with a rigorous focus on user requirements As a bonus, have an understanding of AI/ML workloads About OpenAI OpenAI is an AI resea

Role Description As an Infrastructure Engineer, your role will be crucial in shaping and constructing the robust systems that not only support our current flagship products but also lay the groundwork for the next wave of engineering innovations. From optimizing user experiences across various projects to ensuring seamless scalability and data integrity, you'll be at the forefront of shaping the technological backbone of our platform. Collaborating closely with cross-functional teams, you'll leverage your expertise to tackle audacious challenges and push the boundaries of what's possible. Your contributions will directly impact millions of users, as every line of code you write furthers our mission to revolutionize the way people work and collaborate. Join us in redefining the future, where your passion for building scalable, reliable systems will drive meaningful change on a global scale. Our Engineering Career Framework is viewable by anyone outside the company and describes what’s expected for our engineers at each of our career levels. Check out our blog post on this topic and more here . Responsibilities Build infrastructure capable of managing metadata for hundreds of billions of files, handling hundreds of petabytes of user data, and facilitating millions of concurrent connections. Assist in expanding Dropbox's role as the data-fabric, linking hundreds of millions of applications, devices, and services worldwide, while spearheading efforts to improve interoperability and adaptability across various ecosystems. M easur e and optimiz e Dropbox's analytics platform to maintain its status as one of the most advanced in the industry for extracting meaningful insights from vast data volumes. Collaborat e with cross-functional teams to innovate and implement solutions that enhance the performance, reliability, and security of Dropbox's infrastructure, ensuring a seamless experience for users worldwide. On-call work may be necessary occasionally to help address bugs,

We build and operate the compute infrastructure our researchers run on, supporting large-scale processing of historical market data and model training on our own hardware across multiple data centers. Our environment includes bare-metal Linux, virtualization, storage, and GPU clusters, where performance, reliability, and predictable system behavior are critical. Our Infrastructure team covers monitoring and automation, distributed storage, hardware and OS provisioning, GPU clusters and workload scheduling, high-speed networking, L2/L3 Linux support, and security engineering. Engineers here own their tasks end to end, so there's room to go deeper in your area and pick up the parts you haven't touched yet. We’re looking for a Linux Infrastructure Engineer who can work hands-on with server and cluster environments, from deployment and configuration to performance tuning, troubleshooting, and ongoing improvement What You’ll Be Doing: Deploying, configuring, and maintaining Linux-based bare-metal servers across our data centers Building and operating clustered environments, including virtualization, storage, GPU compute, and database clusters Troubleshooting complex Linux, hardware, networking, and cluster-level issues Performance tuning for throughput, latency, stability, and resource utilization Monitoring infrastructure health and performance, identifying bottlenecks, and preventing recurring issues Supporting the full server lifecycle: provisioning, setup, upgrades, and maintenance Improving reliability and predictability during failures, maintenance, and scaling Automating provisioning, configuration, and operational tasks, primarily using Ansible and scripting What We Look For In You: Strong hands-on Linux administration and troubleshooting experience Production experience with on-premise, bare-metal infrastructure Good understanding of Linux performance and bottleneck analysis Experience with: infrastructure monitoring and troubleshooting production issues,

About Ema Ema builds AI Employees for HR, IT and Finance. Our AI Employees take on the busy work across the employee experience, from recruiting, onboarding and benefits to IT support, invoice processing and payroll, so people can spend their time on work that needs them. Founded by former executives from Google, Coinbase, Flipkart, and Okta, our team includes engineers from premier tech companies and graduates of Stanford, MIT, UC Berkeley, CMU, and IITs. We are backed by industry leading investors including Accel, Naspers/Prosus, Creaegis, Section32, and angels like Sheryl Sandberg and Dustin Moskovitz. Headquartered in Silicon Valley and with offices in London, Bangalore and Vancouver, Ema is at the frontier of what Agentic AI can do in production. We ship real systems that run real business processes at scale. Who you are You are an experienced Infrastructure Engineer Engineer who owns backend infrastructure end to end. You design multi-tenant, microservices-based systems that other engineering teams build on, and you make deliberate architectural tradeoffs around consistency, latency, scale, and cost. You are comfortable going deep — service mesh internals, database internals, distributed-systems failure modes — and equally comfortable defining the reliability and security contracts an enterprise AI platform depends on. Responsibilities Design, own, and evolve scalable microservices architectures on Kubernetes across GCP, Azure, and AWS, including multi-tenant isolation (namespaces, network policies, per-tenant resource quotas and RBAC). Build core platform and data-plane components in Golang and Python — data ingestion, knowledge-base indexing and vector/graph search, application connectivity, workflow automation, and ML operations — against explicit latency and throughput SLOs. Own service-to-service communication: gRPC/protobuf API contracts, service mesh (Istio/Linkerd), load balancing, retries, timeouts, and circuit breaking. Make and document architectura

Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams. Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers. What's the opportunity? We’re looking for Senior+ AI Infrastructure Engineers to build the systems that train and serve Fin's next generation of AI products. Fin is an AI company that builds from the GPU all the way up to a user agent that resolves millions of customer service queries a month. You’ll join a small, highly technical team working at the cutting edge of modern AI infrastructure. The AI Infra team built the training pipelines and runs the inference for custom models like Fin Apex, which outperforms frontier models in customer service tasks, and is the foundation of the AI Group's full stack approach to AI. We’re particularly interested in engineers who have: A track record of working on model training or model inference at scale , or on low‑level GPU coding (e.g. CUDA, Triton). Experience with one is great, multiple is even better. What will I be doing? As a Senior AI Infrastructure Engineer focused on model training and inference, you will: Implement and scale training pipeli