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It Help Desk Technology Support Specialist Intern Jobs

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Explore current it help desk technology support specialist intern jobs. Use filters to narrow by work mode, employment type, experience and date posted.

A
Altana
📍 London• £70K – £80K/yr
11 days ago

Altana is the network for trusted trade. Our AI-powered product network empowers governments and businesses to build a more resilient and secure global economy while keeping trade flowing. The Opportunity at Altana The People Operations Manager will be responsible for the smooth day-to-day running of Altana’s London office and for supporting the people operations and HR needs of our growing UK team. Working from our London co-working space, this hybrid role blends office and culture management with hands-on people operations — creating a welcoming in-office experience and owning onboarding, benefits, and HR administration for Altana’s UK employees. As Altana expands into Europe, the People Operations Coordinator will also help stand up people operations across new EU locations. The People Operations Manager will report into Altana’s global People team and will work cross-functionally with Altana’s IT and Finance teams, as well as the UK leadership team. You Will Serve as Altana’s main point of contact with our London co-working/serviced-office provider managing our membership, desks, and meeting-room bookings, and raising any building or facilities issues (reception, cleaning, and facilities are provided by the building). Keep the team’s space running smoothly including team supplies, equipment, and any Altana-specific needs beyond what the building provides. Own the in-office experience and culture, organise team socials, celebrations, and in-office moments, and run logistics for all-hands, visitors, and events that make the London office somewhere people want to be. Coordinate on-site logistics for new joiners and visiting global colleagues and customers, including desk setup, building access, and a smooth first day in the office. Own new-hire onboarding for UK employees including offer and contract paperwork, right-to-work checks, inductions, equipment, and first-week setup in partnership with IT and hiring managers. Administer UK employee benefits, including enr

aifinancelogistics
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O
OpenAI
📍 San Francisco• Full-time• Remote• $216K – $240K/yr
12 days ago

About the Team OpenAI Finance ensures the organization is positioned for long-term success as we pursue our mission. The Revenue team plays a critical role in enabling OpenAI to scale commercial offerings by overseeing billing operations, deal desk, revenue systems, revenue accounting, and controllership. We work cross-functionally with Product, Engineering, Go-To-Market, Tax, Legal, and Technical Accounting to support new monetization strategies, improve operational efficiency, and maintain financial integrity as the business grows. About the Role This senior leader will own key elements of Ads revenue accounting from technical assessment through operational execution. The role will guide accounting for products, pricing, contracts, incentives, credits, refunds, makegoods, international expansion, and new go-to-market motions. It will establish governance and translate approved accounting positions into launch, billing, data, close, reconciliation, and control requirements. Success requires deep technical revenue expertise, strong business partnership, and the ability to build durable 0-to-1 processes in a fast-changing environment. Advertising is a critical and growing monetization vector for OpenAI, and this role will help shape the financial foundations that enable Ads to scale responsibly and transparently. This role can be based in San Francisco or New York City. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Lead technical accounting assessments for Ads products and commercial arrangements, including performance obligations, variable consideration, allocation, principal-versus-agent, collectibility, contract modifications, refunds, incentives, credits, makegoods, and revenue presentation. Own and continuously evolve Ads revenue accounting policies and operating guidance as product behavior, pricing, contracting, incentive programs, and billing models change. Establish gover

REMOTEartificial intelligenceaiaccounting
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L
22 days ago

Lunar is the biggest challenger bank in the Nordics, and we're building something that actually works for people. We're looking for a designer who starts with the customer, not the canvas. Someone who'd rather sit in on five user conversations than guess, and who turns what they hear into decisions the whole team can get behind. You'll own design end-to-end on real product work, from messy problem spaces to shipped screens, and help raise the bar for everyone around you. We want designers in the room early, shaping what we build before it's a roadmap item, not just polishing it after the fact. A day at Lunar Some days you're deep in Figma, sweating interaction details on a flow that affects hundreds of thousands of users. Other days you're running a usability session, synthesizing research with a squad, or in a workshop pinning down what we're actually trying to solve before anyone writes code or moves pixels. Nothing here comes pre-packaged. You'll work closely with product, engineering, and data & analytics, but you're expected to dig into the data yourself, chase down the “why,” and make sense of ambiguity rather than wait for a clean brief or a tidy dataset to land on your desk. That takes creativity and persistence as much as craft. You'll run your own user research, pull your own data, and bring customers into the room rather than waiting for someone else to do it. Championing the user's voice in a roadmap discussion is as much the job as championing it in a design review. Where you’ll work Aarhus or Copenhagen. Most of the design team sits in Aarhus, and that's the base for this role. We're also just starting to build out Copenhagen, growing that team by two more designers, so you'd be joining a design org that's active in both cities from the start. The two sites work as one team, with some travel between them to collaborate and run sessions. Like the rest of Lunar, we work to a 4-days-in-office policy. We believe the best outcomes happen when we come togeth

airecruitment
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R
Ripple
📍 Miami• $144K – $170K/yr
1mo ago

At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs. If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value. THE WORK: Join Ripple Labs Inc. as an Analyst Trading and Markets in Miami, FL. You will be part of an ambitious team working to flawlessly develop world-class financial solutions. You will help invent the future of finance through collaboration and determination. WHAT YOU’LL DO: Assist in pricing, quoting, and accomplishing trades across digital asset and crypto/fiat pairs Support sales campaigns by managing client calls and converting relationships into trading flow Monitor algorithmic execution and market-making activity, identifying and addressing anomalies WHAT YOU'LL BRING: 1–3 years of experience on an eFX trading desk, quantitative market-making desk, crypto OTC desk, or FIC structuring team handling RFQs Demonstrated proficiency in Python (or C++, SQL, Arrow) for quantitative data processing, parsing tick data/WebSockets, or building trading and risk tools Familiarity with FIX protocol, REST/WebSocket APIs, electronic order types, and automated spread-setting logic Bachelor’s or Master’s degree in Computer Science, Quantitative Finance, Financial Engineering, Mathematics, Economics, or a related technical discipline Familiarity with algorithmic trading and market-making strategies Strong communication skills with a focus on operational rigor and collaboration For positions that will be based in Miami, the annual salary range for this

pythonsqlc++
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O
OpenAI
📍 San Francisco• Full-time• Remote• $216K – $240K/yr
2mo ago

About the Team OpenAI Finance ensures the organization is positioned for long-term success as we pursue our mission. The Revenue team plays a critical role in enabling OpenAI to scale commercial offerings by overseeing billing operations, deal desk, revenue systems, revenue accounting, and controllership. We work cross-functionally with Product, Engineering, Go-To-Market, Tax, Legal, and Technical Accounting to support new monetization strategies, improve operational efficiency, and maintain financial integrity as the business grows. About the Role This senior leader will own key elements of Ads revenue accounting from technical assessment through operational execution. The role will guide accounting for products, pricing, contracts, incentives, credits, refunds, makegoods, international expansion, and new go-to-market motions. It will establish governance and translate approved accounting positions into launch, billing, data, close, reconciliation, and control requirements. Success requires deep technical revenue expertise, strong business partnership, and the ability to build durable 0-to-1 processes in a fast-changing environment. Advertising is a critical and growing monetization vector for OpenAI, and this role will help shape the financial foundations that enable Ads to scale responsibly and transparently. This role can be based in San Francisco or New York City. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Lead technical accounting assessments for Ads products and commercial arrangements, including performance obligations, variable consideration, allocation, principal-versus-agent, collectibility, contract modifications, refunds, incentives, credits, makegoods, and revenue presentation. Own and continuously evolve Ads revenue accounting policies and operating guidance as product behavior, pricing, contracting, incentive programs, and billing models change. Establish gover

REMOTEartificial intelligenceaiaccounting
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O
OpenAI
📍 San Francisco• Full-time
2mo ago

About the Team OpenAI Finance ensures the organization is positioned for long-term success as we pursue our mission. The Revenue team plays a critical role in enabling OpenAI to scale commercial offerings by overseeing billing operations, deal desk, revenue systems, revenue accounting, and controllership. We work cross-functionally with Product, Engineering, Go-To-Market, Tax, Legal, and Technical Accounting to support new monetization strategies, improve operational efficiency, and maintain financial integrity as the business grows. About the Role This senior leader will own key elements of Ads revenue accounting from technical assessment through operational execution. The role will guide accounting for products, pricing, contracts, incentives, credits, refunds, makegoods, international expansion, and new go-to-market motions. It will establish governance and translate approved accounting positions into launch, billing, data, close, reconciliation, and control requirements. Success requires deep technical revenue expertise, strong business partnership, and the ability to build durable 0-to-1 processes in a fast-changing environment. Advertising is a critical and growing monetization vector for OpenAI, and this role will help shape the financial foundations that enable Ads to scale responsibly and transparently. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Lead technical accounting assessments for Ads products and commercial arrangements, including performance obligations, variable consideration, allocation, principal-versus-agent, collectibility, contract modifications, refunds, incentives, credits, makegoods, and revenue presentation. Own and continuously evolve Ads revenue accounting policies and operating guidance as product behavior, pricing, contracting, incentive programs, and billing models change. Establish governance for new pro

awsgitrest
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B
Block
📍 United States of America, United States• $239.6K – $359.4K/yr
3mo ago

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together. So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale. Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We’re building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same. The Role The Data Science team at Block turns insights from our unique datasets into actions that improve the customer experience every day. In this role, we're looking for a Data Scientist to own the modeling and experimentation at the core of how Square prices globally. You'll build the elasticity and willingness-to-pay models, design and run the pricing experiments, and stand up the analytical infrastructure that makes pricing measurable and controllable — shaping pricing strategy and deal-desk automation through the models and experiments you build. You Will Model price elasticity and willingness-to-pay across segments, geographies, and payment methods, and quantify the trade-off between margin, conversion, an

pythonsqlai
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M
MongoDB
📍 Austin• $106K – $209K/yr
7mo ago

Reporting to the Director of Technical Revenue, the Senior Manager, Technical Revenue will serve as a strategic thought partner and trusted advisor to Product, GTM, Deal Strategy, Legal, and FP&A, influencing how MongoDB recognizes revenue on its newest products, pricing models, and most complex commercial deals. This is a highly visible role at the intersection of product, deal strategy, technical accounting, and requires strong business acumen and a deep understanding of MongoDB's products and deal terms. This role will help shape our revenue recognition policy under ASC 606, not just apply it, as the business scales. This role will be based out of our Austin, Palo Alto or NYC office. Position Expectations Evaluate revenue accounting implications of new products, pricing and packaging changes, partner/channel arrangements, strategic transactions, and go-to-market initiatives; prepare technical accounting memos, position papers, and related documentation as needed Act as a strategic thought partner and trusted advisor to cross-functional stakeholders (Sales, Deal Desk, Legal, FP&A, Pricing and Packaging, Product, and GTM leadership) on revenue recognition implications of commercial strategy, deal structures, and new offerings Proactively engage early in business initiatives to shape outcomes upstream, ensuring revenue accounting considerations are embedded in decision making rather than addressed reactively Serve as the company’s subject matter expert on ASC 606 for Software/SaaS arrangements, including variable consideration, contract modifications, and material right assessments Review contract write-ups to ensure that revenue is recognized in accordance with ASC606 Support accounting systems and process improvement initiatives, particularly those related to scalability and continued company growth automation, and AI-enabled workflows Candidate Profile Bachelor's degree in Accounting (CA/CPA preferred) with a Big 4 background and at least 7+ y

mongodbawsazure
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E
Elastic
📍 United States• $113.1K – $178.9K/yr
Just now

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI. What is The Role The Finance Transformation Manager will design, scale, and automate the financial systems and operational processes required to support our quote-to-cash (Q2C) processes. This role acts as the bridge between Corporate Finance, Deal Desk, Order Operations, and IT. You will lead initiatives across pricing and deal structuring, CPQ, order management, billing, revenue recognition, and collections. What You Will Be Doing Lead end-to-end Quote-to-Cash (Q2C) transformation planning, execution, and governance. Define program scope, work-streams, milestones, deliverables, dependencies, risks, and success metrics. Drive transformation across pricing/CPQ, deal structuring, contracting, order management, billing, revenue recognition, and collections. Manage third-party vendors and system integrators supporting CPQ, billing, contract management, and revenue recognition initiatives. Identify opportunities to streamline and standardize Q2C processes across the enterprise. What You Bring 6-8+ years of experience in Program Management, Finance Transformation, Order/Billing Operations, or Revenue Operations. Proven experience leading complex enterprise transformation programs from strategy/problem definition through implementation. Deep understanding of the entire Quote-to-Cash lifecycle including applicable operational experience. Experience work

aisalesforceaccounting
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B
Baseten
📍 San Francisco• Full-time• Remote• $110K – $130K/yr
28 days ago

ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F , led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products. THE ROLE We are hiring at a rapid rate, and every one of our new hires deserves a great new hire experience from the moment they sign their offer letter through their entire onboarding journey. As our People Operations Coordinator, you'll own the tactical side of onboarding: collecting and tracking the completion of required documentation, greeting new hires, assisting in running sessions, and keeping the operations of onboarding on track as we grow. The role is heavily onboarding-focused today and will broaden across the employee lifecycle as our new people systems take over more of the routine work. Things change quickly here, and this role will too. This role is based in our San Francisco office. RESPONSIBILITIES Own the full onboarding experience for every new hire, including: new hire communication from offer signature through Day 1; ensuring completion of onboarding tasks like background checks, Form I-9s, setting up HRIS profiles, etc; coordinating travel logistics; partnering with the Global Mobility Manager on immigration matters that may affect start dates Support day one and San Francisco week one onboarding program, including coordinating with managers and buddies, room booking and coordination of start location Partner with IT and Workplace so new hires have the right access, equipment, and desk waiting on day one Manage the logistics behind our onboarding platform and manage the day-to-day vendor relationsh

REMOTEmachine learningailogistics
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Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards! Robinhood's Customer Experience team is committed to providing an outstanding customer experience. In your role as a Concierge Desk Representative, you will be empowered to help our most active customers with some of their most complex issues and seek to develop long lasting relationships. In particular, your work will strive to resolve all issues experienced by our most engaged customers. Your job is not only to help our customers with the issues they encounter, but to proactively engage this subset of customers to educate, add value, and attempt to address early indications of problems. You will help us learn as a company from each interaction, so that we can make our customer's experience, using our products, as seamless as possible. As a Representative for the Concierge team, you'll be the company's voice and will use exceptional empathy and product expertise to ensure our users feel understood and valued. Your mission will be to solve customer issues efficiently and effectively, while proactively connecting with them throughout the day. This role is based in our Denver, CO, and Westlake, TX office(s), with in-person attendance expected 5 days per week during the onboard

artificial intelligenceaisalesforce
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Store Manager Blue Link Wireless, An Authorized Retailer of AT&T Full-Time | Base Pay + Commission + Store Performance Incentives About the role At BLW, the Store Leader owns the location. You are responsible for everything that happens inside it: the team you build, the culture you create, the customers you take care of, and the results you deliver. This is not a role where you manage from the back office. You are on the floor, in the details, and invested in every person on your team. Wireless experience helps you ramp up faster, but it is not always required. What is required is that you know how to lead people, run an operation, and take genuine ownership of outcomes. What you are responsible for: Your store. Your team. Your results. The Store Leader owns all three. You lead from the front, not from behind a desk, and your team knows the difference. You might be a fit if: - You have managed a team and take genuine pride in their development - You can read the data, find the gap, and fix it before it becomes a problem - You give feedback in the moment because developing your team is part of the job, not a distraction from it - You build schedules, run meetings, and handle escalations without losing your composure - You understand that your personal sales results and your team's growth are both your responsibility - You want to build something, not just manage a shift What your day actually looks like: - Lead daily, weekly, and monthly store operations end to end - Sell alongside your team and hold the standard for customer experience on every shift - Support hiring efforts as needed and help identify talent that fits the BLW culture - Support formal onboarding and develop your team daily through real time coaching and hands-on skill transfers on the floor - Review sales data regularly, spot the gaps, and act on them before they become patterns - Balance the store schedule to ensure coverage, fairness, and operational efficiency - Handle customer escalations w

Store Manager Blue Link Wireless, An Authorized Retailer of AT&T Full-Time | Base Pay + Commission + Store Performance Incentives About the role At BLW, the Store Leader owns the location. You are responsible for everything that happens inside it: the team you build, the culture you create, the customers you take care of, and the results you deliver. This is not a role where you manage from the back office. You are on the floor, in the details, and invested in every person on your team. Wireless experience helps you ramp up faster, but it is not always required. What is required is that you know how to lead people, run an operation, and take genuine ownership of outcomes. What you are responsible for: Your store. Your team. Your results. The Store Leader owns all three. You lead from the front, not from behind a desk, and your team knows the difference. You might be a fit if: - You have managed a team and take genuine pride in their development - You can read the data, find the gap, and fix it before it becomes a problem - You give feedback in the moment because developing your team is part of the job, not a distraction from it - You build schedules, run meetings, and handle escalations without losing your composure - You understand that your personal sales results and your team's growth are both your responsibility - You want to build something, not just manage a shift What your day actually looks like: - Lead daily, weekly, and monthly store operations end to end - Sell alongside your team and hold the standard for customer experience on every shift - Support hiring efforts as needed and help identify talent that fits the BLW culture - Support formal onboarding and develop your team daily through real time coaching and hands-on skill transfers on the floor - Review sales data regularly, spot the gaps, and act on them before they become patterns - Balance the store schedule to ensure coverage, fairness, and operational efficiency - Handle customer escalations w

Store Manager Blue Link Wireless, An Authorized Retailer of AT&T Full-Time | Base Pay + Commission + Store Performance Incentives About the role At BLW, the Store Leader owns the location. You are responsible for everything that happens inside it: the team you build, the culture you create, the customers you take care of, and the results you deliver. This is not a role where you manage from the back office. You are on the floor, in the details, and invested in every person on your team. Wireless experience helps you ramp up faster, but it is not always required. What is required is that you know how to lead people, run an operation, and take genuine ownership of outcomes. What you are responsible for: Your store. Your team. Your results. The Store Leader owns all three. You lead from the front, not from behind a desk, and your team knows the difference. You might be a fit if: - You have managed a team and take genuine pride in their development - You can read the data, find the gap, and fix it before it becomes a problem - You give feedback in the moment because developing your team is part of the job, not a distraction from it - You build schedules, run meetings, and handle escalations without losing your composure - You understand that your personal sales results and your team's growth are both your responsibility - You want to build something, not just manage a shift What your day actually looks like: - Lead daily, weekly, and monthly store operations end to end - Sell alongside your team and hold the standard for customer experience on every shift - Support hiring efforts as needed and help identify talent that fits the BLW culture - Support formal onboarding and develop your team daily through real time coaching and hands-on skill transfers on the floor - Review sales data regularly, spot the gaps, and act on them before they become patterns - Balance the store schedule to ensure coverage, fairness, and operational efficiency - Handle customer escalations w

Store Manager Blue Link Wireless, An Authorized Retailer of AT&T Full-Time | Base Pay + Commission + Store Performance Incentives About the role At BLW, the Store Leader owns the location. You are responsible for everything that happens inside it: the team you build, the culture you create, the customers you take care of, and the results you deliver. This is not a role where you manage from the back office. You are on the floor, in the details, and invested in every person on your team. Wireless experience helps you ramp up faster, but it is not always required. What is required is that you know how to lead people, run an operation, and take genuine ownership of outcomes. What you are responsible for: Your store. Your team. Your results. The Store Leader owns all three. You lead from the front, not from behind a desk, and your team knows the difference. You might be a fit if: - You have managed a team and take genuine pride in their development - You can read the data, find the gap, and fix it before it becomes a problem - You give feedback in the moment because developing your team is part of the job, not a distraction from it - You build schedules, run meetings, and handle escalations without losing your composure - You understand that your personal sales results and your team's growth are both your responsibility - You want to build something, not just manage a shift What your day actually looks like: - Lead daily, weekly, and monthly store operations end to end - Sell alongside your team and hold the standard for customer experience on every shift - Support hiring efforts as needed and help identify talent that fits the BLW culture - Support formal onboarding and develop your team daily through real time coaching and hands-on skill transfers on the floor - Review sales data regularly, spot the gaps, and act on them before they become patterns - Balance the store schedule to ensure coverage, fairness, and operational efficiency - Handle customer escalations w

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