It Operations Specialist Jobs

About Remote Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. We make it possible for businesses of all sizes to recruit, pay, and manage international teams. With our core values at heart and future focused work culture, our team works tirelessly on ambitious problems, asynchronously, around the world. You can find Remoters working from 6 different continents (Antarctica left to go!) and all of our positions are fully remote. With Innovation as one of the core values, we have built Automation and AI capabilities into the requirements for every role. We encourage every member of the Remote team to bring their talents, experiences and culture to the table to help us build the best-in-class HR platform. If you are energetic, curious, motivated and ambitious, be part of our world. Apply now and define the future of work! What this job can offer you This is an exciting time to join Remote and make a personal difference in the global employment space as a Payroll Specialist Lead joining our Global Payroll Operations Team . What you bring Payroll management or equivalent experience Knowledge of payroll best practices. Proficient in using software tools like SAP, Excel / Google Sheet. An analytical mindset with great problem-solving abilities. Ability to adapt to a fast-paced, international work environment with a passion for making an impact. Is a productivity geek and will constantly think of ways to improve and speed up their work. You understand the need and ideal to work largely asynchronously. Writes and speaks fluent English It's not required to have experience working remotely, but considered a plus Demonstrates strong automation and AI capabilities and AI fluency. Key responsibilities Act as a true subject matter expert for the country Manage existing relationships with key stakeholder within Payroll Implementation, Finance, Product, Engineers. Process full end to end payroll in-house, statutory

We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. OVERVIEW The role will include a blend of areas from reviewing transactions in real-time to prevent fraud, identifying fraudulent activities/ patterns, account takeovers, and handling internal escalations to provide services through the Instacart platform and much more. This is a 6-month contracted position at Instacart with expectations to work 40 hours/week. This is a non-exempt position, paid hourly, and eligible for additional hours as necessary. You will be scheduled to work 1 or 2 weekend days which your manager will assign to your schedule based on your availability. Instacart's Fraud & Identity team takes data-driven, customer-first approaches to ensure we are compliant with all local, state and federal regulations regarding grocery fulfillment. In this role, you will be responsible for executing on processes critical to ensuring the Instacart platform

JOB SUMMARY As B-Stock's first dedicated procurement hire, you will own how we buy: every software renewal, new tool request, and indirect services contract across the company. Your job is to make sure we pay the right price for the right scope, and that every dollar of vendor spend has a clear business case behind it. You'll lead renewal negotiations end to end, act as the commercial lead with vendors so our teams can keep strong day-to-day relationships with their vendors, and build the playbooks, approval workflows, and business-case frameworks that let teams buy quickly while staying within policy. You'll also apply AI to accelerate contract review, benchmarking, and spend analysis, building toward a more automated procurement function over time. This person would report to the VP of Strategy & Business Operations and partner closely with Finance, Engineering, Legal, Accounts Payable, and all business teams. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES Own the renewal calendar for all SaaS and indirect vendors. Start every material renewal 90+ days out with a usage review, benchmark pricing, and a negotiation plan. Lead commercial negotiations: price, seat and tier right-sizing, multi-year terms, price-increase caps, payment terms, auto-renewal and termination rights. Be the firm voice with vendors so business owners don't have to be. Build and roll out a procurement playbook: intake process, approval matrix and signing authority, negotiation guides by vendor category, standard terms, and redline fallbacks, in partnership with Finance and Legal. Develop a business-case framework and templates (cost, usage, ROI, overlap with existing tools, exit path) that teams use before requesting new spend, and make sure approved cases get implemented and measured. Maintain a single source of truth for vendor spend, contracts, owners, and renewal dates. Report savings and cost avoidance to leadership using a consistent methodology. MINIMUM QUALIFICATIONS, JOB SKILLS,

Build something people love Wealthsimple is Canada’s leading financial innovator. The company offers a full suite of simple, sophisticated financial products across managed investing, do-it-yourself trading, cryptocurrency, tax filing, spending and saving. Wealthsimple currently serves more than 4 million Canadians and holds over $155 billion in assets under administration. The company was founded in 2014 by a team of financial experts and technology entrepreneurs, and is headquartered in Toronto, Canada. We're proud of what we've built — and we're just getting started. Read our Culture Manual and learn more about how we work . When high-stakes incidents strike, you are the calm in the storm. Senior Specialist, Incident Response, you will play the main part in incidents during major, complex, or reputation sensitive events. You take command of ambiguous situations, translate technical chaos into clear client and executive communication with the support of a high-performing team of Incident Response Specialists to raise the overall bar for crisis execution across the business. WHAT YOU’LL DO Deliver proactive, cadence-based briefs to senior leaders while authoring clear, transparent external communications (status pages, app/web banners, client emails) in the Wealthsimple voice. Bridge the gap between engineering and the business and translating system logs, error codes, and technical root causes into plain-language client and business impact. Identify when Legal or Compliance review is required during a crisis and seamlessly weave regulatory checks into the response flow. Serve as a chief editor for team communications, establishing playbooks and writing standards that ensure accuracy, speed, and empathy under real-time pressure. Build a culture of psychological safety, calm, and focus: shielding responders from external noise during active incidents while keeping stakeholders aligned. Rapidly identify who needs to be involved across Engineering, Product, CX, Legal,

Who We Are: At Bandwidth , we shape how the world connects. We're the global communications software company and Tier 1 network operator with global reach. The voice, messaging, and emergency services infrastructure behind the brands and apps you use every day. Because we own the network we build on, the problems you'll solve here are bigger, more complex, and more impactful. And as communications shifts to AI, we're the infrastructure layer making it possible. We call ourselves BANDmates because building something this big takes collaboration, different perspectives, and the freedom to bring your authentic self to the table. We're experts who speak like humans. Ready to build what's next? #JoinTheBand What We Are Looking For: The Global Customer Implementation Specialist is the engine of the Bandwidth Implementation team. You own your customers from the moment a deal closes to the moment they graduate to their long-term support team, and you drive that journey with purpose. Getting customers to live production traffic on the Bandwidth network as fast as possible is the mission, and you take that personally. You own your cases without day-to-day direction. You build project plans, manage customer relationships, coordinate across internal teams, and hold everyone accountable to the timeline including the customer. You understand what the customer is trying to achieve and you shape the experience around that outcome, not just the checklist. You are expected to deliver consistently, communicate proactively, and contribute to the team beyond your own case load. Lane assignment is determined by account complexity, team need, and your demonstrated capabilities. What You'll Do: Customer and project management Own the full implementation lifecycle for assigned accounts from case creation through graduation. Build and manage a project plan for assigned accounts. Define milestones, assign action items, and keep all parties accountable to committed dates. Facilitat

What We Do At GoGuardian, we’re helping build a future where all learners are ready and inspired to solve the world’s greatest challenges. Our award-winning system of learning solutions is purpose-built for K-12 and trusted by school leaders to promote effective teaching and equitable engagement while helping empower educators to keep students safe. What It’s Like to Work at GoGuardian We are an outcomes-focused learning company with a steadfast focus on improving learning environments, one classroom at a time. Working with us means joining a remote team of diverse, committed, mission-driven employees who are inspired by our vision, dedicated to our customers, and ready to roll up their sleeves. Guardians put their heads together to solve problems, learn together from experiments that fail, and stand together by their work with full accountability. We balance our diligence with an inclusive culture that invites everyone to bring their whole self to work. Join us and learn why “I love the people here” is one of the most frequent comments we hear from Guardians. The Role We’re looking for an Enablement Specialist to join our Sales Enablement team, reporting to the Manager, Sales Enablement & GTM Alignment. This role covers a lot of ground. You’ll own a handful of programs yourself and support several others depending on the priorities and seasonal needs of the business. The biggest piece of ownership is onboarding and ramp: you’ll run how new sellers and new sales leaders get up to speed, including the curriculum, the milestones, the certification, and the call on when a seller is ready to be in the field. The rest of the job is a mix. You’ll build the onboarding path for sales leaders, both the ones we hire and the ones we promote, support our Senior Enablement Partner with product enablement, run enablement intake so requests from across GTM get sorted and prioritized, and own the systems and content setup that keep our enablement easy to fin

Who We Are: At Bandwidth , we shape how the world connects. We're the global communications software company and Tier 1 network operator with global reach. The voice, messaging, and emergency services infrastructure behind the brands and apps you use every day. Because we own the network we build on, the problems you'll solve here are bigger, more complex, and more impactful. And as communications shifts to AI, we're the infrastructure layer making it possible. We call ourselves BANDmates because building something this big takes collaboration, different perspectives, and the freedom to bring your authentic self to the table. We're experts who speak like humans. Ready to build what's next? #JoinTheBand What We Are Looking For: As an Implementation Specialist , you will be responsible for setting customers up for long-term success on Bandwidth products by managing the implementation process for standard accounts. As a technical and operational contact post-sale and pre-account management, you will drive adoption and customer value by assisting with overall project delivery, including customer education and training, system configuration, QA, and setup. To be successful as an Implementation Specialist, you should have foundational project management knowledge, be highly organized, be eager to learn, be able to easily communicate technical concepts to non-technical people, and work collaboratively across organizations. What You'll Do: Own customer relationships through implementation (post-sale), collaborating with customers and internal stakeholders to understand business goals and execute an implementation plan. Support operational and product success by onboarding, training, and educating customers on Bandwidth products. Create and set up customer configurations within Bandwidth systems. Develop a solid understanding of Bandwidth products and services. Identify basic implementation challenges and work with senior team members to develop practical recomme

Product Support Specialist Night shift · On-site, BGC Taguig · About the job Our customers are dental labs. When something goes wrong, they want one person who understands the problem, fixes it, and keeps them informed. That’s this job. Our AI chatbot handles the simple questions. What it can’t answer comes to you — and you fix it yourself when you can. Open the logs, work out what’s wrong, apply the fix or a workaround. Get the customer moving first, understand why it broke after. What we’re looking for You’ve supported customers of a software product, in writing and live. You’re comfortable with the technical basics — restarts, reading logs, working a ticket queue. Deep engineering experience isn’t needed; Jester will train you on the platform. You’re calm and honest under pressure. You say what you know, what you don’t, and when the next update is. You don’t guess. And you notice things before anyone tells you. Worth knowing This is a night shift role, on-site in BGC. Our customers are in North America and Europe, so their working day is our overnight. Our documentation is thin. Part of this job is writing down what doesn’t exist yet. You’ll report to Jester in Manila for the technical side and work with Matis in Canada on how we talk to customers. We're not a chaotic place to work, but we are serious. We need someone who takes the call, makes the decision, and follows it through until it stops happening.

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. The Middle Office Trading team’s mission is to deliver an excellent end-customer experience while minimizing firm risk and enabling the seamless operation of cutting-edge brokerage products. We support Robinhood’s dynamic trading offerings by handling core middle office functions, processing transactions, and tackling critical operational risk tasks. As an Trading Specialist on the Middle Office Trading team, you’ll help scale and refine our Trading Operations desk! You’ll support daily risk management activities, resolve customer-impacting escalations, push cross asset operational automation with teams across Robinhood to ensure the smooth functioning of our trading business. This role is based in our Lake Mary, FL, Denver, CO, or Chicago, IL office(s), with in-person attendance expected at least 3 days per week. At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams. Applications for this role will be accepted through August 30th, 2026. Please connect with your recruiter for more information a

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! As a member of our Customer Operations & Support Team, you’ll be the voice of Figma as you help ensure our community has an exceptional experience across our different public platforms and touch-points (community forum, social, etc.) You’ll be engaging with our customers both directly and publicly, which will require critical thinking, an investigative mentality, and outstanding communication skills. We’re looking for a great teammate based in Japan who can cover weekdays and is technically inclined, eager to learn about design tools and community, and comfortable working in a startup-like environment where there are a lot of hats to wear. What you’ll do at Figma: Monitor our community and social platforms (community forum, X, Reddit etc.) and handle escalations Provide outstanding technical support for new and experienced Figma users on community and social platforms Help moderate and organize our community forum, making sure it stays a healthy and safe space for our global community Improve engagement and create a seamless one-to-many support experience Collaborate with our design and engineering teams to investigate and resolve complex issues Work with our Technical Quality Support team to report and escalate technical issues with the appropriate teams Collect and consolidate customer feedback into meaningful recommendations for our product and research teams Close the feedback loop with users when bugs are resolved and feature requests are implemented We'd love to hear from you if

We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Overview Instacart is seeking a reliable and execution-focused Implementation Specialist to support Caper Cart deployments across retail partners. This role is critical in enabling scalable, high-quality launches by providing in-store support for testing, training reinforcement, and launch execution. The Implementation Specialist Specialist works closely with Implementation and Operations teams to ensure carts are fully functional, store teams are supported, and launches are set up for success. This role is designed to provide local, in-market support for deployment execution, complementing the Implementation team’s focus on site visits and training. This is a 3 month contract position. About the Job In-Store Execution Support Support end-to-end testing of Caper Carts to ensure full functionality ahead of launch Assist with cart setup, staging, an

Who We Are At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you. We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team. Our Values If this sounds like you, you’ll fit right in. Who You Are You’re a detail-driven, process-oriented professional who takes pride in getting things right, especially when it comes to high-stakes, deadline-driven work. You thrive in environments where accuracy matters and bring a methodical, solutions-focused mindset to your day-to-day responsibilities. You’re comfortable working across systems, quick to spot inconsistencies, and diligent about maintaining compliance and documentation. You’re tech-savvy and quick to pick up new tools that help drive precision and efficiency in your work. You collaborate well with others, raise issues early, and are always looking for ways to improve how the work gets done. As a Payroll Tax Specialist, you play a vital role in the day-to-day execution of Payroll Tax Operations. You’re responsible for managing accurate, compliant filings across all local, state, and federal jurisdictions, while ensuring the integrity of the data that powers those filings. Your work helps reduce risk, build trust, and deliver a seamless experience for our customers. Your Success Profile What You Will Work On: Payroll Tax Filing & Payments: Execute and

Job Title: Patient Support Specialist - Remote Location: Remote - United States Employment Type: FT W2 Compensation: $20 per hour CareTalk Health CareTalk Health is a fully remote, nationwide virtual medical practice. We partner with Medicare Advantage plans to deliver Annual Wellness Visits and close care gaps, reaching members wherever they are. We believe virtual care isn't a compromise — it's care delivered the way patients actually want it. Our job is to make that experience simple, reliable, and human. About the Role We are seeking Patient Support Specialists (PSS) who are the first point of contact for patients in our virtual clinic and play a critical role in ensuring smooth, timely, and high-quality care delivery. The PSS is the starting point of the virtual care experience. They contact scheduled patients, confirm readiness for the visit, and seamlessly coordinate the handoff to the care team. By ensuring smooth patient flow, the PSS plays a critical role in maintaining patient satisfaction, keeping the clinical schedule on track, and delivering an exceptional virtual care experience. We are hiring for multiple full-time positions. All opportunities are fully remote. The hours are Monday-Friday 9-6pm EST, compensated at a rate of $20 per hour. What You’ll Do Key Responsibilities Care Team Coordination Serve as the central coordinator for multiple care teams at once, ensuring patients are connected with the right clinician at the right time. Drive patient engagement by keeping the flow of visits moving smoothly across several concurrent schedules. Transfer patients to the appropriate care team members using call handling tools and provide real-time intake information. Notify the RN when a patient is ready, track the status of each visit, and anticipate next steps to prevent delays. Monitor call activity across teams and proactively support timely handoffs from RN to provider. Escalate scheduling conflicts, clinical concerns, or

About Ubiquiti At Ubiquiti Inc., we create technology platforms for Businesses, Smart Homes, and Internet Service Providers, driven by our goal to connect everyone, everywhere. To date, Ubiquiti has shipped over 100 million devices worldwide, from ISP networking products to next generation of IT solutions. Our growth is made possible by the dedicated team of hundreds behind the scenes. From software developers and product managers to designers and strategists, Team UI is driven to achieve our common goal: Rethinking IT. At Ubiquiti, you’ll heighten your potential and broaden your horizons - all while shaping the future of connectivity. The Role We are looking for a technically curious and customer-focused Rapid Response Support Specialist to join our Site Support team. In this role, you will serve as a first point of technical triage for incoming support calls, helping customers quickly establish impact, gather critical information, and determine the most efficient path toward resolution. This role is not solely focused on resolving every issue during the initial interaction. Instead, you will be responsible for identifying the severity of each issue, collecting high-value technical details, resolving straightforward issues when possible, and ensuring that more complex cases are escalated with the right context for the assigned engineer. You will play a critical role in improving the customer experience by setting clear expectations, reducing back-and-forth, and ensuring that escalated cases contain the information needed for efficient troubleshooting. The ideal candidate is calm under pressure, technically sharp, highly organized, and able to communicate clearly with both customers and internal teams. What You’ll Do Triage incoming support calls, callback requests, and follow-ups based on urgency, customer impact, and support eligibility Assess issue severity, identify urgent or business-critical issues, and route cases to the appropriate engineer or escalatio

We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Overview Instacart is seeking a reliable and execution-focused On-the-Ground Specialist to support Caper Cart deployments across retail partners. This role is critical in enabling scalable, high-quality launches by providing in-store support for testing, training reinforcement, and launch execution. The On-the-Ground Specialist Specialist works closely with Implementation and Operations teams to ensure carts are fully functional, store teams are supported, and launches are set up for success. This role is designed to provide local, in-market support for deployment execution, complementing the Implementation team’s focus on site visits and training. This is a 3 month contract position. About the Job In-Store Execution Support Support end-to-end testing of Caper Carts to ensure full functionality ahead of launch Assist with cart setup, staging, and