It Ops Engineer Jobs

At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. As an intern at Affirm, you will be a contributing member of our outstanding engineering team, and as such you will work on meaningful projects and frequently ship code. Recent grads and past interns have built a real-time high-throughput data processing pipeline, developed an extensive automated testing framework, and built out our proprietary financial platform that is central to our long term company mission. We are excited to meet and consider strong students for our 12-16 week internships. We are a dynamic organization that is happy to tailor projects to your skills, and we will work with you throughout the interview process to determine which team will be best for you. What You'll Do Interns are responsible for developing and shipping a project and verifying that it works in production. Because things are changing fast at Affirm, we do not specify intern projects in advance, instead you will collaborate with your mentor and manager when you start to spec a project that will best contribute to your team. This role will ship code and monitor the deployment of your work. Our intern projects are not isolated or intended to be thrown away: your team will depend on your contributions! We pair interns with a dedicated mentor who will be by your side to give advice and ensure the success of your project. Expect to meet with them on a regular basis and receive feedback. There are opportunities to attend events with other interns and full-time Affirmers! Past events have included virtual cooking classes, executive fireside chats, cable car trolley tours, and Giants games. Interns present their work to the entire engineering organization at the end of the internship. What We Look For Passion and dedication to changing consumer banking for the better Experience with Python, C/C++ or Java Frontend

About the role: We are looking for a dedicated IT Engineer to manage and support our IT infrastructure. The ideal candidate will be responsible for maintaining and optimizing key technologies, including Microsoft Intune, Okta, Google Workspace, Jamf, Slack, and Meraki This role requires in-office presence in our New York office four days per week. What you will do: Administer Intune for mobile device management and security of our Windows devices. Manage and maintain Okta for identity and access management. Administer and support Google Workspace applications and services. Oversee administration of Jamf for managing Apple devices. Manage Slack for team communication and collaboration. Manage Meraki and WebEx infrastructure Monitor system performance and troubleshoot issues as they arise. Implement and maintain security protocols to protect company data. Provide technical support to staff and resolve IT-related issues. Collaborate with other departments to understand and meet their IT needs. Maintain documentation of IT processes and systems. What we’re looking for: Proven experience in a similar role, supporting an international organization of 100+ employees. Strong understanding of network and system security principles. Excellent troubleshooting and problem-solving skills. Strong communication and interpersonal skills. Strong dedication to customer service Ability to manage multiple tasks and projects simultaneously. Experience working with automation Proficiency with Intune, Okta, Google Workspace, Jamf, and Slack. Able to provide off-hours support, on rotation, or as needed Bonus: Experience working in a healthcare space or startup space. Benefits & Perks: #LI-Hybrid Hybrid work schedule with weekly lunches and stocked fridges Monthly social committees for company events 18 vacation days, 9 company holidays, 5 sick days, and 2 personal days Stock options for every full-time employee Paid parental leave 401k benefit Commut

Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Bungie is looking for a talented IT Support Coordinator. You will be supporting the infrastructure and people working on our world-class games. Bungie's Studio IT support team is a small group whose day-to-day duties and challenges vary from supporting creative staff with high end applications to maintaining server and technical infrastructure. The ideal candidate has a great team attitude, exceptional customer service skills and a hunger for expanding their technical breadth. We often tread the razor’s edge on new technology adoption, so adaptability and a strong desire to research, investigate and find unique solutions is a must. We are looking for an IT Support Coordinator capable of prioritizing, triaging and being the first point of contact for tickets in the IT Support queue. Organization and customer service skills are key in this role. Responsibilities Coordination with IT Support to balance workload. Monitor queues of staff for issues needing responses. Monitor unassigned queue to ensure prompt responses within SLA. Communicate with customers as required: gathering additional information, informing them of changes. Improve customer service, perception, and satisfaction with fast turnaround of customer requests. Escalate service requests to appropriate tea

About Vercel: Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience. Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide. About the role: We are looking for an IT Systems Engineer to build and secure the identity and access management (IAM) and mobile device management (MDM) systems for employees who build agents and internal tools every day. You will design access and device policies that let them ship quickly without exposing company data, and automate the work with scripts, API integrations, and AI tooling alongside our IT and Security engineers. This is a hybrid role based in San Francisco, New York City, or Austin, with three days a week in the office. What you’ll do: Configure Okta, including application integrations, single sign-on (SSO), multi-factor authentication (MFA), groups, access policies, and automated provisioning Build onboarding, role-change, and offboarding automation that keeps employee access current Configure and maintain MDM for device enrollment, software deployment, patching, encryption, and compliance controls Build scripts, API integrations, and automation across Okta, MDM, Google Workspace, Slack, and IT service management systems, using AI to write and troubleshoot code and reviewing its output before it ships Partner with Security on least-privilege access that lets employees connect agents and internal tools to company systems safely, along with device security standards and access reviews, and serve as the escalation point for complex identity and device issues What you need: 7+ years of hands-on IT systems engineering experience, with deep expertise in either IAM or MDM and working knowledge of the other Administered Okta and integra

We offer a hybrid work environment. Most US-based positions can also be performed remotely (any exceptions will be noted in the Minimum Qualifications below.) Our Mission: To actively connect people to their next great opportunity. Who We Are: ZipRecruiter is a leading online employment marketplace. Powered by AI-driven smart matching technology, the company actively connects millions of all-sized businesses and job seekers through innovative mobile, web, and email services, as well as through partnerships with the best job boards on the web. ZipRecruiter has the #1 rated job search app on iOS & Android. Job Summary The ideal candidate will be the first point of contact for all IT-related issues, providing timely and effective technical assistance to our employees. The candidate will be responsible for troubleshooting hardware, software, and network problems, ensuring our technology and infrastructure runs smoothly and efficiently. The candidate will also provide support for a 1000-person remote-first workforce with regular 300+ attendee, multi-day onsites, and other in-office duties. Key Focuses Individuals will serve as the first point of contact for all IT technical support requests. Support employees (in person and remotely) with hybrid schedule flexibility. Install, configure, and maintain end-user laptops and software applications. Troubleshooting network connectivity issues, including Wi-Fi and VPN access. Troubleshooting physical LAN, printers, conference room technology. Provision/deprovision Software-as-a-Service (SaaS) accounts for new employees Lead remote new hiring onboarding IT sessions for all incoming employees, as well as supporting additional sessions if needed. Provides status updates and resolution summaries in a timely manner using internal ticketing systems and Slack instances. Maintain inventory management system/stock levels, vendor relationships and coordination. Contribute to process discussions, proposing

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role The IT Operations team keeps Anthropic running. We want every employee to do their best work without friction. We're hiring an IT Support Engineer who pairs strong technical skills with a service mindset and good judgment. Anthropic is growing fast, and IT needs to keep pace. That means onboarding at scale, automating repetitive work (including with Claude), and improving the day-to-day employee experience. You'll handle support across our mostly macOS environment and help with the operational work that lets us scale. You'll work closely with IT Engineering and Security, with room to grow into more technical infrastructure work over time. This isn't a scripted support role. You'll have real ownership, use your judgment to improve our processes, and grow with the team as we scale. Key responsibilities Triage and resolve issues across hardware, software, networking, and accounts, mostly through our ticketing system, plus Slack and in-person Diagnose and fix issues across macOS, ChromeOS, iOS, Android, and our core SaaS platforms (Google Workspace, Slack, GitHub, Atlassian) Troubleshoot device issues, including enrollment, configuration profiles, and policy enforcement Support access management and employee lifecycle workflows (onboarding, offboarding, reorgs) Handle escalations that need cross-team coordination Join an on-call rotation for urgent issues outside business hours Provide hands-on support for user technology, AV systems, conference rooms, and printers Communicate clearly with users at every technical level Write and maintain internal documentation, including runbooks, how-to guides, and knowledge base ar

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role The Endpoint team (Client Platform Engineering) treats Anthropic's device fleet as a platform we build and run. We run our own MDM as a production service and manage every piece of device configuration as code. Policies, configuration profiles, queries, remediation scripts, and software all ship through pull requests, CI, a staging environment, and a canary group before they reach the fleet. The fleet is mostly macOS, plus a small number of Linux machines and a growing mobile footprint. You'll own that platform end to end: the infrastructure underneath the MDM, the configuration on top of it, the patching and software pipelines that keep thousands of devices patched and secure, and the telemetry that tells us what is actually true on every device. You'll also build automation that cuts down on manual operational work. You'll work with Security teams on hardening, compliance controls, and detection and response, and with developer and infrastructure teams to make sure those controls don't get in the way of their work. Your work will let us base access decisions on whether a device can be trusted. We value people who double check a compliance report before they believe it. The team is deliberately lean and runs with high autonomy. You'll help define the endpoint roadmap, make architecture decisions, and own the platform every Anthropic employee's work runs on. You'll also help us meet the security standards our Responsible Scaling Policy requires as models advance. Responsibilities Own endpoint configuration as code: author, review, test, and progressively roll out MDM policies, configuration profiles, and remediation scr

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Support, develop, and maintain software solutions for Technology Development (TD) and future HVM facilities. Work on critical manufacturing software, databases, and data-analysis systems, collaborating with cross-functional teams to ensure high-quality support, delivery, and uptime. Drive efficiency and change by applying worldwide BKMs, build strong relationships with customers, developers, and infrastructure teams across sites, and deliver a high-quality customer experience. Minimize IT impact and reduce support levels. Resolve critical IT downtime issues through repairs or workarounds. Monitor and respond promptly to line and IT system performance. Contribute to AI systems and workflows to improve team effectiveness. Develop permanent software solutions for critical business needs. Design and build support, maintenance, and metric-gathering utilities. Collect, analyze, and present data, including efficiency improvements and root-cause analysis. Recommend solutions to improve production, engineering, and process efficiencies. Learn new tools to maintain and troubleshoot existing software. Create and manage training documentation for 1st- and 2nd-level IT support. Create and maintain KPIs and ITSI monitoring solutions. Employer will accept a Bachelor’s degree in Computer Science, Software Engineering, or related field and 3 years of experience in the job offered or related occupation. Position requires: 1. C# 2. Perl 3. Bash 4. Visual Basic (.NET) 5. SQL 6. XML 7. Linux 8. Unix 9. Pyt

It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay/Clearpay, to provide a better way to send, spend, invest, borrow and save to our 50+ million monthly active customers. We want to redefine the world’s relationship with money to make it more relatable, instantly available, and universally accessible. Today, Cash App has thousands of employees working globally across office and remote locations, with a culture geared toward innovation, collaboration and impact. We’ve been a distributed team since day one, and many of our roles can be done remotely from the countries where Cash App operates. No matter the location, we tailor our experience to ensure our employees are creative, productive, and happy. The Role The IT Vendor Operations team sits at the intersection of business and technology — triaging, troubleshooting, and resolving technical issues across the tools and systems that thousands of Block advocates rely on every day. As Business Systems Analyst you will be the first line of defense when something breaks, the investigator when something behaves unexpectedly, and the bridge between our business teams and engineering partners. This role is ideal for someone who thrives in a fast-paced environment, loves solving technical puzzles, and wants cross-functional exposure across Block's support organization. You'll work across Salesforce (CF1), Amazon Connect, Okta, internal tooling, and more — ensuring advocates can focus on helping customers instead of fighting their tools. You Will Support identity and access management administration for an entire suite of applications, balancing routine operational tasks (~40%) with complex, non-routine requests requiring investigation and specialized attention (~60%) Triage and resolve technical support tickets spanning Salesforce

About ElevenLabs ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always. We have expanded from voice into three main platforms: ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. How we work High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. Excellence everywhere: Everything we do should match the quality of our AI models. Global team: We prioritize your talent, not your location. What we offer Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. Growth paths: Joining ElevenLabs means joining a

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Responsibilities: Provide L2 support in incident, request, change and problem management related to database operations. Provide operational support covering 24/7 and participate in Major incidents. Ensure SLA for incidents and service requests are met with high quality of work. Ensure critical metrics, such as breach case target, MTTR and first level resolution target is met. Install and upgrade database systems, apply patches and implement changes when required. Diagnose and resolve database errors ensuring high availability of database systems. Manage databases access, backups and ensure compliance to database and security standards. Monitor database performance proactively and perform analysis of cases to prevent recurring issues. Review and improve database monitoring when required. Develop processes and operation procedures. Build and manage database reports, visualizations, and dashboards related database operations. Leverage AI and agentic solutions to automate operational workflows, enhance service reliability, and improve IT operations efficiency. Requirements: Bachelor’s, Master’s degree or equivalent experience Computer Science, Electrical & Electronics/Computer/Software Engineering, Information Systems or related fields. Good understanding and hands-on experience in the following areas will be advantageous: Microsoft SQL Server, Oracle Database, Linux and Windows

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Responsibilities and Tasks: You will work regularly with Micron’s Business Units to ensure solutions meet or exceed business requirements. You will be expected to suggest, promote, and leverage published standards to minimize environment complexity and ensure regulatory as well as license compliance. As part of your responsibilities you will be required to: Provide day to day technology directions within Linux Server, OpenShift, and Data Center Server infrastructures Maintain global collaboration with the other Micron IT operations teams, both internal and external to I&O Operational support escalation Incident management and problem management Project execution Maintain OLA and SLA agreements with other Micron Business Units Innovation Specific responsibilities include (but are not limited to): Continually improves operations through routine monitoring of system performance metrics and proactive actions. Reviewing of system log files, trend analysis, configuration, incident and problem management processes. Recommends and works with the Solution and Enterprise Architect on system or architectural changes when needed to improve performance, high availability, scalability, or propose innovative technologies. Ensures architectural consistency and provides technical direction through roadmap process, knowledge management, disaster recovery plan development and testing. <

About Us At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale. With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world. Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater. About the role We're hiring an IT Systems Administrator to join the founding IT team in San Francisco. You'll run most of our SaaS stack day to day, from maintenance and configuration changes to access and troubleshooting. You'll also build the automation that keeps that stack running as we grow. This is a role for someone who does a bit of everything: helping an employee that’s locked out, shipping a terraform change, and building an automation that removes a manual task. The ideal candidate has startup experience, is comfortable with ambiguity, and heavily leans into automation. What You'll Do SaaS Administration Own the day-to-day administration of our SaaS stack, includin

About Ema Ema builds AI Employees for HR, IT and Finance. Our AI Employees take on the busy work across the employee experience, from recruiting, onboarding and benefits to IT support, invoice processing and payroll, so people can spend their time on work that needs them. Founded by former executives from Google, Coinbase, Flipkart, and Okta, our team includes engineers from premier tech companies and graduates of Stanford, MIT, UC Berkeley, CMU, and IITs. We are backed by industry leading investors including Accel, Naspers/Prosus, Creaegis, Section32, and angels like Sheryl Sandberg and Dustin Moskovitz. Headquartered in Silicon Valley and with offices in London, Bangalore and Vancouver, Ema is at the frontier of what Agentic AI can do in production. We ship real systems that run real business processes at scale. About the role As Ema scales, our corporate IT environment tools, access, devices, and compliance has outgrown an ownership-by-default model. We're hiring an IT Engineer to own it end to end. This is not a traditional helpdesk role. Ema is an agentic AI company, and we expect our own internal operations to reflect that. You'll run corporate IT while systematically automating it, using agentic tooling to remove the manual work rather than absorbing it. The measure of success in this role is how little of it remains manual after a year and every employee’s experience is great. What you'll do Agentic Workflows & Automation: Treat every recurring manual task as an automation candidate, extending existing systems and leveraging AI coding tools to design autonomous workflows. Automated Identity & Access: Shift JML lifecycles, including global employee onboarding, Okta/SCIM provisioning, and access reviews from ticket-driven processes to policy-driven automation. SaaS Lifecycle Automation: Programmatically maintain tool inventories, track utilization, and reclaim unused licenses automatically. Automated Endpoint Security: Manage fleet MDM while automating

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. As a Software Development Engineer at Micron you will configure, develop, test, maintain and support Micron and third party applications. You will create and analyze software specifications, and research, design, document, modify, test, and support software throughout the development life cycle. You can demonstrate the functional and technical skills necessary to switch between development technologies and merge them to deliver the best solution. You have a proven ability to create quality software and participate in quality improvement efforts. You will provide solutions that create business value while at the same time minimizing negative impact through defects, downtime, or performance degradation. Responsibilities: Coordinate tool automation and host enhancements by partnering with automation developers and domain experts to deliver projects on schedule Gather, prioritize, and document requirements for new automation systems and enhancements across 300mm fabs globally Test and support manufacturing and automation software releases, including upgrades and resiliency improvements Fix and resolve automation and software issues in a daily support role, including 24x7 on-call rotation Maintain user documentation and provide regular project status reporting to management Minimum Qualifications: Bachelor’s degree or Master’s degree or equivalent experience in Computer Science, Engineering, or a related field with 5&#43; years of enterprise software dev