It Ops Engineer Jobs

Who We Are Artefact is an applied AI company. We build systems that run in production, in our clients' own cloud, and keep running after we leave. We are present in 27 countries across all continents with a team of 2,500 employees and offer the most comprehensive set of AI & data solutions per industry, built on deep data science and cutting-edge AI technologies, delivering AI projects at scale in all industry sectors. From strategy to operations, we partner with 1000+ clients, including some of the world’s top 300 brands. The Role We are looking for an IT Support Assistant reporting directly to our IT Director (Located in the UK) and working closely with our People and Finance team you will look after our internal workplace systems, office network, and meeting room technology. As our company continues to grow, you will play a crucial role in keeping our day-to-day operations running smoothly and helping our team solve everyday technical challenges. This role combines hands-on IT troubleshooting, admin support, and hardware coordination. Working closely with the IT Director, you will help manage the full employee lifecycle—from setting up laptops for new starters to managing user accounts, updating hardware, and maintaining office technology. The ideal candidate is dynamic, friendly, proactive, and engaging—someone who brings a hands-on, "roll up your sleeves" attitude and loves helping people get the most out of their technology. What You'll Do Deliver Everyday IT Support Provide User Support: Act as the main point of contact for day-to-day IT queries, supporting colleagues face-to-face, over internal messaging systems, or by phone. Troubleshoot & Fix Issues: Diagnose and resolve hardware, software, and basic network issues across both Windows and Mac devices, swapping out parts or running repairs where needed. Manage Tickets: Keep track of open support requests, prioritizing and managing many cases at one time to resolve user issues promptly. Meeting Room

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! About the Role We are seeking a proactive, customer-focused IT Support Specialist based in Dubai to anchor our regional IT operations . In this role, you will be the primary point of contact for internal employees, delivering white-glove technical support while managing core identity, collaboration platforms, and SaaS systems. Beyond day-to-day helpdesk operations, this position bridges traditional IT support and modern systems engineering. You will leverage automation, scripting, and modern DevOps practices to streamline user lifecycles, eliminate manual toil, and ensure our workforce operates securely and efficiently. Key Responsibilities Serve as the first point of contact for internal employees, triaging incoming requests through the ticketing system and established support processes. Troubleshoot and resolve workstation, laptop, mobile, and basic network issues for on-site staff and remote employees, escalating more complex support cases to senior staff or the appropriate team. Deliver calm, clear support during high-priority incidents, keep users informed, and document work thoroughly through to resolution. Manage end-to-e

About Us: YipitData is the leading market research and analytics firm for the disruptive economy and recently raised up to $475M from The Carlyle Group at a valuation over $1B. We analyze billions of alternative data points every day to provide accurate, detailed insights on ridesharing, e-commerce marketplaces, payments and more. Our on-demand insights team uses proprietary technology to identify, license, clean and analyze the data many of the world’s largest investment funds and corporations depend on. For three years and counting, we have been recognized as one of Inc’s Best Workplaces . We are a fast-growing technology company backed by The Carlyle Group and Norwest Venture Partners. Our offices are located in NYC, Austin, Miami, Denver, Mountain View, Seattle , Hong Kong, Shanghai, Beijing, Guangzhou, and Singapore. We cultivate a people-centric culture focused on mastery, ownership, and transparency. About the Role: This is a fully on-site role based at our New York City headquarters. Employees are expected to work from the NYC office five days per week. We expect East Coast working hours. As Our IT Delivery Engineer, You Will: Design, implement, and maintain the systems and platforms that support the company’s internal IT environment Administer and troubleshoot SaaS platforms and endpoint management systems including Kandji, Google Workspace, Okta, Slack, Zoom, and other core business tools Manage and improve device management and endpoint configuration across the global fleet using MDM platforms Partner with Security and Infrastructure teams to ensure systems meet company security and compliance standards Lead and contribute to IT infrastructure and service delivery improvement projects that increase system reliability and operational efficiency Evaluate and implement new technologies that enhance IT service delivery, system management, and automation Develop automation and tooling to streamline provisioning, configuration management, and operational workfl

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! About the Role We are seeking a proactive, customer-focused IT Support Specialist based in Toronto to anchor our regional IT operations. In this role, you will be the primary point of contact for internal employees, delivering white-glove technical support while managing core identity, collaboration platforms, and SaaS systems. Beyond day-to-day helpdesk operations, this position bridges traditional IT support and modern systems engineering. You will leverage automation, scripting, and modern DevOps practices to streamline user lifecycles, eliminate manual toil, and ensure our workforce operates securely and efficiently. Key Responsibilities Serve as the first point of contact for internal employees, triaging incoming requests through the ticketing system and established support processes. Troubleshoot and resolve workstation, laptop, mobile, and basic network issues for on-site staff and remote employees, escalating more complex support cases to senior staff or the appropriate team. Deliver calm, clear support during high-priority incidents, keep users informed, and document work thoroughly through to resolution. Manage end-to-

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! About the Role We are seeking a proactive, customer-focused IT Support Specialist based in South Korea to anchor our regional IT operations across the APAC time zone. In this role, you will be the primary point of contact for internal employees, delivering white-glove technical support while managing core identity, collaboration platforms, and SaaS systems. Beyond day-to-day helpdesk operations, this position bridges traditional IT support and modern systems engineering. You will leverage automation, scripting, and modern DevOps practices to streamline user lifecycles, eliminate manual toil, and ensure our workforce operates securely and efficiently. Key Responsibilities Serve as the first point of contact for internal employees, triaging incoming requests through the ticketing system and established support processes. Troubleshoot and resolve workstation, laptop, mobile, and basic network issues for on-site staff and remote employees, escalating more complex support cases to senior staff or the appropriate team. Deliver calm, clear support during high-priority incidents, keep users informed, and document work thoroughly through

About Ema Ema is building the world’s leading Agentic AI platform to transform enterprise productivity. We enable organizations to delegate repetitive tasks to Ema, the Universal AI Employee, delivering 10x gains in workforce efficiency, across functions. Founded by former executives from Google, Coinbase, Flipkart, and Okta, our team includes engineers from premier tech companies and graduates of Stanford, MIT, UC Berkeley, CMU, and IITs. We are backed by industry leading investors including Accel, Naspers/Prosus, Section32, and angels like Sheryl Sandberg and Dustin Moskovitz. Headquartered in Silicon Valley and with offices in London, Bangalore and Vancouver, Ema is at the frontier of what Agentic AI can do in production — we ship real systems that run real business processes at scale. About the role As Ema scales, our corporate IT environment tools, access, devices, and compliance has outgrown an ownership-by-default model. We're hiring an IT Engineer to own it end to end. This is not a traditional helpdesk role. Ema is an agentic AI company, and we expect our own internal operations to reflect that. You'll run corporate IT while systematically automating it, using agentic tooling to remove the manual work rather than absorbing it. The measure of success in this role is how little of it remains manual after a year and every employee’s experience is great. What you'll do Agentic Workflows & Automation: Treat every recurring manual task as an automation candidate, extending existing systems and leveraging AI coding tools to design autonomous workflows. Automated Identity & Access: Shift JML lifecycles, including global employee onboarding, Okta/SCIM provisioning, and access reviews from ticket-driven processes to policy-driven automation. SaaS Lifecycle Automation: Programmatically maintain tool inventories, track utilization, and reclaim unused licenses automatically. Automated Endpoint Security: Manage fleet MDM while automating OS patching, encryption b

Job Title: IT Control testing About Us “Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount . With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery. WHY JOIN CAPCO? You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry. MAKE AN IMPACT Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services. #BEYOURSELFATWORK Capco has a tolerant, open culture that values diversity, inclusivity, and creativity. CAREER ADVANCEMENT With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands. DIVERSITY & INCLUSION We believe that diversity of people and perspective gives us a competitive advantage. MAKE AN IMPACT Requirements: Job Title: IT control Testing Experience The Senior IT Controls Tester / Manager will play a key role in planning, leading, and overseeing independent controls testing activity across a broad technology and operational risk landscape. The role requires strong subject matter expertise in IT controls, sound risk judgement, and the ability to lead testing activity with credibility, consistency, and independence. The successful candidate will work closely with programme teams, control owners, technology stakeholders, and risk and assurance partners to ensure that closure decisions are supported by robust cont

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Job Description Micron is seeking an IT Field Service Technician who will support large-scale manufacturing environment with an emphasis on reliability, performance, and customer-focused service delivery. This role serves as a key technical contributor and provides backup support to the IT Field Service Manager, working closely with cross-functional IT teams to ensure consistent and effective technology operations across the organization. The Field Services Technician delivers advanced end-user computing support, oversees hardware deployments, resolves complex technical issues, and supports network connectivity. This position requires strong technical depth, leadership ability, and the capacity to assume limited management responsibilities. The successful candidate will contribute to service quality improvements, process optimization, and act as a technical escalation point for the team. You will exhibit a high level of dependability and passion, embodying our core values of People, Innovation, Tenacity, Collaboration, and Customer Focus. Responsibilities Provide advanced technical support for client computing, hardware, software, and network connectivity within a manufacturing environment. Lead and oversee computer and hardware deployments, including setup, configuration, testing, and alignment with enterprise standards. Respond to and resolve IT incidents, maintain accurate documentation, perform preventive maintenanc

Our vision is to transform how the world uses information to enrich life for all. Join an inclusive team passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it all while committing to integrity, sustainability, and giving back to our communities. Because doing so can fuel the very innovation we are pursuing. Responsibilities, but not limited to Install, upgrade database systems, apply patches and implement changes when required. Diagnose and resolve database errors ensuring high availability of database systems. Manage databases access, backups and ensure compliance with database and security standards. Perform changes to critical databases related to manufacturing and engineering. Support incident, request, change, and problem management tasks associated with database operations. Ensure SLA for incidents and service requests are met with high quality of work. Ensure critical metrics, such as breach case target, MTTR and first level resolution target are met. Provide oncall support, including outside of office hours. Perform business continuity planning and capacity forecast for database systems Plan, execute, and validate disaster recovery exercises, failover testing, and recovery procedures to ensure business continuity readiness. Collaborate with site customers on new database requirements, problem resolution and data flow requests. Performance

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Job Description Micron is seeking an IT Field Service Technician who will support large-scale manufacturing environment with an emphasis on reliability, performance, and customer-focused service delivery. This role serves as a key technical contributor and provides backup support to the IT Field Service Manager, working closely with cross-functional IT teams to ensure consistent and effective technology operations across the organization. The Field Services Technician delivers advanced end-user computing support, oversees hardware deployments, resolves complex technical issues, and supports network connectivity. This position requires strong technical depth, leadership ability, and the capacity to assume limited management responsibilities. The successful candidate will contribute to service quality improvements, process optimization, and act as a technical escalation point for the team. You will exhibit a high level of dependability and passion, embodying our core values of People, Innovation, Tenacity, Collaboration, and Customer Focus. Responsibilities Provide advanced technical support for client computing, hardware, software, and network connectivity within a manufacturing environment. Lead and oversee computer and hardware deployments, including setup, configuration, testing, and alignment with enterprise standards. Respond to and resolve IT incidents, maintain accurate documentation, perform preventive maintenanc

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. In the role of IT Data Center Infrastructure Coordinator at Micron Technology, you will manage routine operations, planning, and maintenance for enterprise-level data centers. You will define and coordinate data center architectural standards. You will also work with global teams to develop build requirements. You will coordinate with Facilities, Network, Compute, Storage, Security, and Infrastructure Engineering teams. This role involves maintaining physical facility systems to ensure they are stable, secure, and able to support business and technology demands. This role serves as the primary coordinator for activities related to data center facilities, including facilities support, structured cabling services, capacity management, infrastructure lifecycle planning, and operational readiness. You will help guide progress across multiple teams while ensuring alignment with operational procedures and service expectations. Responsibilities: 5+ years of experience supporting data center operations, infrastructure deployment, facilities coordination, and projects involving multi-functional infrastructure teams. Manage daily enterprise data center operations, including infrastructure installations, moves, adds, changes, decommissions, and lifecycle management activities. Monitor and optimize data center capacity, space, power, cooling, environmental requirements, and DCIM accuracy using AI/ML-driven insights. Lead structured cabling operations, including rack installations, pathway managem

Role Description: We are seeking a Technical Implementation Engineer to join Commercial Cyber Operations. This person will perform hands-on systems work across varied customer environments. Compliance Leads will own NIST SP 800-171 interpretation and assessment readiness; this engineer will implement, test, and document the required technical controls with support from a senior engineer. Responsibilities: The listed responsibilities are not exhaustive and additional responsibilities may be assigned based on the evolving needs of the organization. We are seeking a dynamic individual who is able to adapt and take on new responsibilities as they arise. Configure and secure Microsoft 365, Entra ID, Active Directory, Google Workspace, Google Cloud Identity, and related business systems. Deploy and operate endpoint-management controls across multiple mobile device management and unified endpoint management platforms, including Jamf and Microsoft Intune. Implement identity, multifactor authentication, permissions, endpoint security, logging, vulnerability management, patching, backup, and recovery controls. Support Windows, macOS, iOS, Android, networks, firewalls, VPNs, DNS, and secure remote access. Troubleshoot technical issues with customer IT teams, service providers, vendors, and Defense Unicorns engineers. Test completed changes and produce accurate configuration records, diagrams, evidence, and runbooks. Complete assigned implementation work on schedule and raise risks or blockers early. Help turn repeatable work into checklists, scripts, and automation. Minimum Experience and Qualifications: Experience administering, securing, and troubleshooting business IT environments. Hands-on experience with Microsoft 365, Entra ID, Active Directory, and Google Workspace. Mobile device management or unified endpoint management experience across more than one platform, including practical experience with Jamf and Microsoft Intune. Experience supporting Windows and macOS endpoi

Role Description: We are seeking a Senior Technical Implementation Engineer to join Commercial Cyber Operations. This person will lead hands-on technical work across varied customer environments. Compliance Leads will own NIST SP 800-171 interpretation and assessment readiness; this engineer will design, implement, and validate the systems that support those requirements. Responsibilities: The listed responsibilities are not exhaustive and additional responsibilities may be assigned based on the evolving needs of the organization. We are seeking a dynamic individual who is able to adapt and take on new responsibilities as they arise. Assess unfamiliar customer environments and lead technical implementation plans with the Compliance Lead. Configure and secure Microsoft 365, GCC High, Azure, Entra ID, Active Directory, Google Workspace, Google Cloud Identity, and hybrid environments. Design, migrate, and operate endpoint-management programs across multiple mobile device management and unified endpoint management platforms, including Jamf and Microsoft Intune. Implement identity, multifactor authentication, least privilege, endpoint security, logging, vulnerability management, patching, backup, and recovery controls. Configure and troubleshoot Windows, macOS, iOS, Android, networks, firewalls, VPNs, segmentation, DNS, and secure remote access. Work directly with customer IT teams, service providers, and vendors to resolve complex technical issues. Validate completed work and produce clear configuration records, diagrams, evidence, and runbooks. Guide other implementation engineers and turn repeatable work into standards, scripts, and automation. Minimum Experience and Qualifications: Senior-level experience designing, administering, securing, and troubleshooting varied business IT environments. Strong hands-on experience with both Microsoft and Google environments, including Microsoft 365, Entra ID, Active Directory, and Google Workspace. Broad mobile device management

Webflow is the agentic web marketing platform for modern marketing teams, helping organizations build, manage, and optimize high-performing web experiences that drive predictable growth and strengthen brand trust. Building at Webflow will need grit, because we move fast, without ever sacrificing craft or quality. Webflow is looking for an IT Support Specialist to be the hands-on technical presence in our Buenos Aires office. You'll be the first line of support for employees, resolving tickets through our help desk using state of the art, AI powered support tooling, while also owning the technology that makes our office run and our biggest moments land. You'll partner closely with our Workplace Experience team for on site builds or modifications. This is a role for someone who's energized by variety and has a desire to help create valuable experiences for Webflow employees. About the role: Location: Buenos Aires, Argentina (Hybrid 1–3 days per week in office) Full-time Permanent, full-time employee (this is not a contractor position) Application Information: Application deadline: applications accepted on an ongoing basis until position is closed and filled This posting is for a new position Reporting to the Senior Director, Information Technology As an IT Support Specialist , you’ll … Resolve employee tickets through our help desk, leveraging AI powered support tooling to triage, troubleshoot, and close issues efficiently Make our AI powered tooling even better by documenting common issues, fixes, and processes to build out our internal knowledge base Own audio visual setup at the office Diagnose and resolve hardware and software issues across macOS devices, peripherals, and office technology Partner with the Workplace Experience team on ordering and provisioning equipment and supporting our office space Serve as a backup resource for IT onboarding support during new hire cohorts, as needed Provide local support for our Argentina based workforce Maintain

A Career with Point72’s Technology Team As Point72 reimagines the future of investing, our Technology team is constantly evolving our firm’s IT infrastructure and engineering capabilities, positioning us at the forefront of a rapidly evolving technology landscape. We’re a team of experts who experiment and work to discover new ways to harness open-source solutions, modern cloud architectures, and sophisticated Artificial Intelligence (AI) solutions, while embracing enterprise agile methodologies. Our commitment to building and innovating in the AI space provides the framework intended to drive smarter decision making and enhance how we build and operate our platforms and applications. As a member of Point72’s Technology team, we encourage and support your professional development from day one—helping you advance your technical skills, contribute innovative ideas, and satisfy your own intellectual curiosity—all while delivering real business impact for our multi-billion-dollar global business. What you’ll do Lead delivery of best-in-class end-user technology services across the firm, shaping the support model and directly improving the client experience Build and operate hands-on support for PCs, laptops, video conferencing solutions, mobile devices, and collaboration tools to enable high-performance teams Troubleshoot and resolve complex hardware, software, and connectivity issues with urgency, clear communication, and client-focused outcomes Develop and deliver training, documentation, and knowledge articles to increase technology adoption and client self-sufficiency Automate repetitive operational tasks and implement scripting solutions to improve reliability and reduce mean time to resolution Manage small and large-scale technology projects by producing written project plans, coordinating resources, and delivering timely status reports Partner with vendors and on-site service providers to establish service levels, coordinate escalations, and