About the Team The Finance Platform & Technology team builds and scales the systems and data architecture that power OpenAI’s core financial operations. We enable business agility, compliance, and operational excellence across procure-to-pay, quote-to-cash, supply chain, financial planning, and asset management. We partner with Procurement, Accounting, Tax, Legal, Security, Data, and Engineering to modernize workflows through thoughtful platform design, reliable integrations, scalable automation, and trusted data. About the Role As a Business Systems Lead for Procure-to-Pay, you will be a hands-on engineer who designs, builds, and operates the integrations and first-party applications that power OpenAI’s procurement workflows. You will translate business needs into secure, scalable software, APIs, data flows, and automation across Oracle Fusion, Zip, and connected platforms. You will build the future of buying at OpenAI using OpenAI’s own technology, from guided intake and approval experiences to supplier onboarding, purchasing, receiving, invoicing, and downstream financial data flows. You will own the technical roadmap and support model for these capabilities, improving today’s platforms while deciding where to integrate, configure, or build as OpenAI scales. Your core strength will be software and integration engineering. You will personally write code, troubleshoot cross-system failures, and take solutions through testing, deployment, and production support. You will also make targeted functional configurations in procurement platforms and partner with functional specialists on deeper process and module design. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Design, build, and operate integrations across Oracle Fusion, Zip, and connected systems using APIs, events, messaging, and batch interfaces where appropriate. Build first-party
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About Us: YipitData is the leading market research and analytics firm for the disruptive economy and most recently raised $475M from The Carlyle Group at a valuation of over $1B. Every day, our proprietary technology analyzes billions of alternative data points to uncover actionable insights across sectors like software, AI, cloud, e-commerce, ridesharing, and payments. Our data and research teams transform raw data into strategic intelligence, delivering accurate, timely, and deeply contextualized analysis that our customers—ranging from the world’s top investment funds to Fortune 500 companies—depend on to drive high-stakes decisions. From sourcing and licensing novel datasets to rigorous analysis and expert narrative framing, our teams ensure clients get not just data, but clarity and confidence. We operate globally with offices in the US, APAC, and India. Our award-winning, people-centric culture—recognized by Inc. as a Best Workplace for three consecutive years—emphasizes transparency, ownership, and continuous mastery. What It’s Like to Work at YipitData: YipitData isn’t a place for coasting—it’s a launchpad for ambitious, impact-driven professionals. From day one, you’ll take the lead on meaningful work, accelerate your growth, and gain exposure that shapes careers. Why Top Talent Chooses YipitData: Ownership That Matters : You’ll lead high-impact projects with real business outcomes Rapid Growth : We compress years of learning into months Merit Over Titles : Trust and responsibility are earned through execution, not tenure Velocity with Purpose: We move fast, support each other, and aim high—always with purpose and intention If your ambition is matched by your work ethic—and you're hungry for a place where growth, impact, and ownership are the norm—YipitData might be the opportunity you’ve been waiting for. About The Role: You will lead the emerging sector insights team - this involves insights ownership for some of our most high-profile accounts while manag
Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by 300+ million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. Binance offerings range from trading and finance to education, research, payments, institutional services, Web3 features, and more. We leverage the power of digital assets and blockchain to build an inclusive financial ecosystem to advance the freedom of money and improve financial access for people around the world. Responsibilities Drive country and regional project management across Africa— establishing cadence, accountability, and delivery against priorities, while embedding with country teams to support day-to-day operations and unblock issues on the ground. Lead cross-cutting initiatives that span multiple markets, such as regulatory engagement, banking channel development and licensing — coordinating across country, regional, and global teams to align on approach and drive outcomes. Coordinate special projects and task forces assigned by Africa leadership, such as strategic interventions — building the plan, driving the work, and delivering the result. <br
About Snorkel Snorkel AI is the frontier AI data lab, helping teams build the data and environments behind high-performing frontier and agentic AI. We combine technology with research-driven AI data development to create datasets, benchmarks, evals, and custom solutions for real-world AI systems. Founded out of the Stanford AI Lab in 2019, Snorkel works with leading AI labs and enterprises to move from better data to better outcomes. Excited to help us redefine how AI is built? Apply to be the newest Snorkeler! About the Role The Strategic Delivery Lead is the senior operator accountable for turning a pod’s ambition into reliably delivered, high-quality work. This role is hybrid ( 3 days/week in office) in San Francisco, CA or New York City, NY. You will own the performance of a portfolio spanning samples, off-the-shelf datasets, proprietary data products, and bespoke engagements, connecting GTM, Research, Delivery, Product, Engineering, and Expert AI Supply to ensure the right work is prioritized, staffed, and executed. This is a highly cross-functional role: you will lead through influence cross functionally and directly manage a team of strategic project leads (SPLs), bring clarity to complex tradeoffs, and personally intervene when quality, delivery, or customer outcomes are at risk. You will be the pod’s owner for margin performance and operating economics, with a clear view of cost-to-deliver, gross margin, capacity, and the operational choices that drive them. While you will not set pricing, your cost, scope, and delivery inputs will directly inform pricing and commercial decisions. In partnership with Product, Research and Forward Deployed Engineering, you will translate the domain’s strategy and priority bets into an executable roadmap, mobilizing the teams required to bring it to life and building the systems, rhythms, and playbooks that make the model stronger with every launch. What You'll Do Own your pod’s margin performan
About the Team OpenAI is building the next generation of advertising for an AI-powered world. As AI changes how people discover information, explore possibilities, and make decisions, we believe this presents a huge opportunity for small and medium-sized businesses to connect with customers in new ways. The SMB Ads Marketing team is building this opportunity from the ground up. We define how businesses discover OpenAI’s advertising platform, become successful advertisers, and grow their investment over time. Working closely with Product, Ads Engineering, Data Science, and Sales, we combine customer insight, rigorous experimentation, and fast execution to turn early opportunities into scalable growth. About the Role The SMB Innovation Sales & Strategy Lead will identify, incubate and scale new revenue opportunities across OpenAI’s SMB Ads business. This foundational role combines strategic thinking, analytical rigor and hands-on execution to develop differentiated customer propositions, validate product opportunities and launch new go-to-market programs. Working across Product, Engineering, Sales, Marketing and Data Science, this person will lead initiatives from opportunity assessment through customer discovery, commercial pilots and transition to scale. The remit includes industry-specific opportunities, differentiated customer engagement models and innovative approaches across self-serve, sales-assisted and partner-led channels. The lead will also partner with SMB leadership and the Strategy & Operations team to inform the overall SMB strategy, contributing customer segmentation, commercial insights and evidence from incubation programs to broader planning and investment decisions. In This Role, You Will Identify untapped opportunities across SMB segments, industries, and channels. Build business cases and launch pilots to validate customer demand and commercial potential. Design new acquisition, activation, and expansion programs, including industry-speci
ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F , led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products. THE ROLE Our Sales and Solutions teams navigate hard technical conversations spanning inference performance, GPU economics, latency budgets, deployment shape. As Baseten’s platform matures, we need a dedicated owner to translate launch velocity into field readiness. As our first Product Enablement Lead, you'll sit between Product, Marketing, and Sales GTM and own how Baseten's products, features, campaigns, and market moments like the launch of GLM-5.2 or Kimi K3 or the sudden evolution of Tokenomics as a discipline get translated into field execution. You will own how these launches land with the field, how AEs and SAs stay credible on a highly dynamic technical ecosystem, and how what the field hears from customers makes it back to Product. This is a hands-on individual contributor role. You are the bridge between product, marketing, and sales. You'll build the system and run it, which includes cross-functional program leadership, direct training and enablement of in-seat reps, and content and curriculum development for managers, sellers, and new hires. Success here will depend on your ability to build repeatable systems and rhythms and to partner across the business and with your enablement colleagues to ensure alignment and speed of execution. RESPONSIBILITIES Own launch readiness: partner with Product and Marketing on positioning, write internal launch comms, and run readiness sessions so AEs and SAs can sell new pr
DashMart Kitchens (DMK) is a dedicated culinary team operating within a shared DashMart facility. While we work inside a DashMart building, we are a team focused on preparing made-to-order meals for customers ordering through the DoorDash app. We work side-by-side with our DashMart partners to deliver a seamless customer experience. We operate as one team within four walls, collaborating to ensure operational excellence, food quality, and a clean, organized environment. About the Role DashMart Kitchens is looking for a motivated and experienced individual who thrives in fast-paced, hands-on environments and is excited to lead from the front. As a Kitchen Shift Lead , you will have shift-level responsibility for kitchen execution within a shared DashMart facility. You will lead Kitchen Operations Associates and Shift Coordinators during your shift, ensuring food quality, safety, cleanliness, order accuracy, and operational excellence. We are looking for strong leaders who have experience in food service, kitchen operations, or grocery This role is dedicated to DMK operations while maintaining strong partnership and collaboration with DashMart site leadership to ensure overall facility success. You’re Excited About This Opportunity Because You Will… Own your assigned kitchen shifts, ensuring strong execution of food preparation standards, cleanliness, safety, and inventory practices (including FIFO and equipment care) Ensure all orders are prepared accurately, on time, and meet quality and food safety standards before handoff Lead and delegate tasks to Kitchen Operations Associates, serving as the primary escalation point for kitchen-related operational challenges Coach team members on proper food safety, cleanliness, and execution standards while modeling professionalism and urgency Partner closely with DashMart Shift Leads and Site Leadership to maintain alignment across kitchen and warehouse operations Support shared facility standards and contribute id
About Us Paytm is India’s leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Our mission is to serve half a billion Indians and bring them into the mainstream economy with the help of technology. Job Summary We are looking for a CST Team Lead to join our Customer Experience team within the CST Travel business. Ideal candidates come from hotel / hospitality customer support — front office, guest relations, reservations, hotel contact centre, or hotel OTA support — and can lead a team that delivers calm, clear service across phone, email, chat, and social. You don’t need deep flights experience on day one. What matters is strong customer handling, ownership of escalations, and the ability to learn travel workflows quickly. Key Responsibilities Customer Experience Lead exceptional service across phone, email, chat, and social channels Handle escalated and complex customer issues with empathy, clarity, and closure Spot trends in complaints and feedback; drive fixes with the team and stakeholders Use CRM and customer-service tools confidently; coach others on quality and tone Improve moments that raise CSAT / NPS and cut repeat contacts Team leadership & operations Guide day-to-day floor/team performance: quality, productivity, escalations, and SLAs Run huddles, feedback, and simple process improvements that lift team output Partner with Product, Engineering, Growth, and Finance to resolve customer issues Build and refresh SOPs / playbooks the team can actually use Travel platform support (trainable) Support booking and post-booking journeys on our travel platform (with training) Learn and apply processes for modifications, cancellations, refunds, and related checks Work with tools and systems used by the travel CST team (CRM + travel ops tools) Qualifications (must-have) Hands-on customer support / guest service e
About the Team The APAC team is responsible for bringing OpenAI’s mission, products, and partnerships to life across one of the company’s most strategically important regions. As we scale our presence across Asia-Pacific, we are building a regional operating model that enables strong local execution, consistent global alignment, and long-term impact across businesses, products, markets, and functions. About the Role We are looking for a Strategy & Operations Lead to lead and scale operational excellence in Korea. Reporting to the General Manager, Korea, this leader will work hand in hand with the General Manager to translate global strategy into regional execution, ensure operating discipline across markets and functions, and help the business scale with consistency, speed, and rigor. This person will act as a key bridge between global leadership and regional teams, bringing clarity to priorities, building scalable operating systems, and ensuring the region is set up to deliver against ambitious business goals while keeping the long-term opportunity in mind. This role is based in Seoul, Korea and we use a hybrid model of 3 days in office. You’ll be responsible for: Defining and implementing the Korea operating strategy in alignment with APAC & global objectives and regional priorities. Driving execution across key markets, ensuring consistency while adapting to local needs, regulations, and market dynamics. Partnering with global leadership to prioritize initiatives, allocate resources, and ensure strong execution in-region. Establishing KPIs, reporting frameworks, and operating cadences to track performance and inform decision-making. Building and optimizing scalable processes across business lines, including consumer, product, partnerships, and other key functions. Identifying operational gaps and inefficiencies, and implementing continuous improvement initiatives. Supporting market entry strategies and operational readiness for Korea Enabling strategic pa
About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the Role Anthropic's Safeguards team is responsible for enforcing our policies, protecting users, and ensuring our platform is not misused. A large and growing share of Claude usage reaches customers through our cloud partners: Amazon Bedrock, Google Cloud's Agent Platform, and Microsoft Foundry. As the Enforcement Operations Lead for Multi-Cloud, you'll own how Anthropic detects, reviews, and acts on misuse across those surfaces, where the partner owns the customer relationship and often the data path. You'll build the operating model, partner agreements, and documentation that make enforcement on every cloud consistent, auditable, and fast. This role requires someone who is detail-oriented, comfortable navigating ambiguity, and capable of coordinating across teams and companies to break new ground and drive work to completion. This work is deeply cross-functional. You'll partner closely with our product managers, policy experts, Safeguards engineering, Legal, and the trust & safety and operations teams across our Cloud partners to maintain a consistent and safe enforcement ecosystem. Important context for this role: In this position you may be exposed to and engage with explicit content spanning a range of topics, including those of a sexual, violent, or psychologically disturbing nature. Key responsibilities Own the end to end enforcement lifecycle on partner surfaces, from detection and review through action, customer communication, and appeal Define enforcement paths for each partner's operating model, including how actions are requested, executed, and confirmed when the partner controls the account Manage SLAs fo
About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role We're looking for a Strategic Projects Lead to take on recruiting's most complex, cross-cutting work: the high-stakes decisions and initiatives that span many teams and don't fit neatly into any one group's remit. You'll bring the structure, coordination, and follow-through that help these get made well, and see them through as the company scales. You'll work across every team that touches hiring, and you'll move work forward through partnership, not ownership. The job is influence: bring the right people together, make sure decisions are principled and well-documented, and keep recruiting's approach coherent over time. You'll be the most senior individual contributor for how recruiting operates, and success depends as much as on building trust across senior stakeholders with different priorities as it does on building good systems. This is a high-autonomy role for someone who thrives in complexity and ambiguity. You know recruiting well enough to feel where it breaks, and you're energized by holding several very different problems at once and driving each to a clear resolution. Key responsibilities Take on recruiting's biggest ambiguous bets: define the problem, ship the smallest testable version, and hand each one off as a repeatable program before moving to the next Own the operating rhythm across the teams that support recruiting, so we plan, review, and decide as one function Spot recurring friction and fix the system behind it, not just the case in front of you Own process design when company-wide changes run through recruiting, and drive them to real adoption with the partners who own the build and the comms Be r
Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As a Senior Strategic Program Lead on the Strategic Programs team within Customer Experience, you'll own the customer experience strategy for Coinbase's most critical onboarding journeys: identity verification, account recovery, login, and new-user KYC. This team sits at the intersection of Product and CX, focused on turning customer friction into prioritized product work and measurable improvements. You'll partner directly with Product, Engineering, and Design to influence roadmaps with customer-grounded data, making these first-impression moments seamless. What you'll do: Own the end-to-end CX strategy and program management for Identity and Onboarding, building and operationalizing long-term plans informed by customer feedback, contact rate analysis, business priorities and market trends. Partner with Identity and Onboarding Product, Design, and Engineering teams to influence roadmaps, ensuring the experience from in-product flows through support is intentional and high-quality. Build and maintain program scorecards tracking contact rates, CSAT, automation effectiveness, and quality guardrails, using them to frame product opportunities with clear impact sizing and prioritized recommendations. Drive launch readiness for Identity and Onboarding product releases, ensuring sad path experiences are fully scoped in partnership with Product, determine instrumentation req
Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As an Operations Excellence Senior Program Lead on the CX Operations Excellence team, you'll own and optimize the workflows, routing logic, and agent tooling that power Coinbase's global Customer Experience operation. This team designs the CX operating system, covering end-to-end workflows, SOPs, routing, and tooling across Scaled Operations and Premium and Wealth, directly tied to CSAT, retention, FCR, and handle time. You'll turn ambiguous, multi-year CX goals into a clear portfolio of programs that measurably improve quality, efficiency, and the Specialist experience across in-house and BPO sites worldwide. What you'll do: Own program strategy for broadly scoped CX operations initiatives, translating business problems into structured plans and driving execution from discovery through global rollout while managing trade-offs between time, scope, and cost. Design and optimize end-to-end CX workflows, from contact entry points and routing logic through Specialist handling and resolution, to reduce friction, standardize experiences across sites and vendors, and ensure the right work reaches the right Specialist. Partner with Product, Tooling, WFM, Analytics, and Operations to shape queue design, case allocation rules, channel strategy, and automation/AI use cases that maximize productivity without sacrificing quality. Build and maintain CX standards and governance, in
About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations: Austin, TX, Dallas, TX, New York, NY About the Role The Pre-Sales Customer Engineering organization owns the technical sale of the Cloudflare solution portfolio, ensuring maximal business value, fit-for-purpose solution design and adoption roadmap for our customers. Customer Engineering is made up of individuals from a wide range of backgrounds - from Financial Consulting to Product Management, Customer Support to Software Eng
About the Team OpenAI is building the next generation of advertising for an AI-powered world. As AI changes how people discover information, explore possibilities, and make decisions, we believe this presents a huge opportunity for small and medium-sized businesses to connect with customers in new ways. The SMB Ads Marketing team is building this opportunity from the ground up. We define how businesses discover OpenAI’s advertising platform, become successful advertisers, and grow their investment over time. Working closely with Product, Ads Engineering, Data Science, and Sales, we combine customer insight, rigorous experimentation, and fast execution to turn early opportunities into scalable growth. About the Role We are looking for a Scaled Programs Lead to build and scale global programs that engage SMB-focused agencies and other partners helping small and medium-sized businesses grow. This is a zero-to-one opportunity to shape how these audiences discover, understand and adopt OpenAI’s advertising solutions. You will develop programs that build awareness, recruit participants, strengthen their capabilities and help them bring the advertising opportunity to their SMB customers. Your remit will span audience segmentation, recruitment campaigns, education, certification, incentives and co-marketing. You will design and launch new programs, validate their impact and scale the approaches that deliver meaningful results. Working across Marketing, Partnerships, Sales, Product and Operations, you will combine strategic judgment with hands-on execution. As the programs grow, you will build and lead a team to expand them globally. In This Role, You Will Set the global program strategy for SMB-focused agencies and scaled partners, defining priority audiences, growth goals, and investment choices. Build awareness and recruit qualified participants through campaigns and outreach that demonstrate the value of OpenAI’s advertising solutions. Segment agencies and partners by ca
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