Lead Senior Content Support Engineer Jobs

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! Figma is looking for a Manager, SMB Sales to join a team that spans creative, engineering, marketing, and business functions. You aren't the typical sales leader, and we aren't the typical design software company. With this role, you'll join a sales org at an early, high-growth stage, with real opportunity to shape process and strategy from the ground up. You'll consult with our existing customer base and potential customers in driving meaningful relationships that add value to the customer experience and revenue to our bottom line. Our Sales org is growing and moving fast. Our next team member will be comfortable embracing change, work well as part of a team, and enjoy working with our growing footprint of Fortune 1000 customers. You won't be alone! Figma has an incredible team and you'll work closely with other groups including Support, Design, Engineering, Product Marketing, and Community. As our Manager, SMB Sales, you will develop a team of Account Executives responsible for continuing the growth of our product suite. This is a full time role that can be held from one of our US hubs or remotely in the United States. What you'll do at Figma: Lead a team of Account Executives to foster an environment of success Enable the success of the team to achieve and exceed monthly, quarterly, and annual targets through a high velocity inbound and outbound sales motion Participate in customer and prospect meetings alongside your team to support deal progression and coach in real time Help shape an

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Engineering Manager: Data Delivery Platform The Data Delivery Platform team owns how data reaches our customers, not what the data means. We own the mechanics of every surface: file generation and transfer, the reporting framework, the dashboard shell, and the backend that runs it. We bridge complex backend financial data with intuitive, merchant-facing workflows, building critical systems like our Reconciliation Experience, where merchants can seamlessly inspect, manage, and reconcile their numbers with absolute accuracy. As Engineering Manager for Reporting Platform you lead a cross-functional team. Our team operates at the intersection of innovation and scale. We act as an experimental hub, doing active research on emerging technologies, while ensuring we build a high standard, scalable, and sustainable platform that supports global enterprise merchants. What You Will Do People and Team Leadership: Act as a dedicated mentor and coach to grow engineering talent. Handle extensive people management, headcounts or hiring, talent development, and navigate complex team dynamics or conflict resolution with empathy and clarity. Balancing Innovation and Scalability: Lead an experimental, forward thinking team while ensuring solutions are robust, elegant, simple, and scalable for millions of global merchant interactions. Merchant facing Ar

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Principal Presales Engineer, DACH. About the job This position is needed to enable our customers to build the future of communications. The Principal Presales Engineer is a critical part of the sales team focused on our both New Business and Strategic segments. Twilio’s Principal Presales Engineers are responsible for delivering the Technical Win and best Product Fit to our customers. They lead the technical pre-sales relationship, drive technical discovery, propose technical architectures, demonstrate the product, anticipate concerns and offer creative solutions. They build customer trust in Twilio’s solutions. Principal Presales Engineers should be comfortable engaging a CEO or sketching out an API flow on a whiteboard with customer software engineers. Responsibilities In this role, you’ll: Partner with Account Executives to execute pre-sales activities including opportunity qualification, demonstrations, Proof-o

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. The Trust & Safety function at Lyft is dedicated to keeping every Lyft ride safe for both riders and drivers. We build and maintain the tools, features, and systems that deter bad actors, protect vulnerable populations, and reinforce trust across the platform. As an Backend Engineer working on Trust & Safety, you'll work at the intersection of product, design, engineering, and policy to ship high-impact safety features to millions of users. Responsibilities: Drive high-impact projects and innovate new solutions to provide the best user experience. Work closely with cross-functional teams and partner teams to develop solutions based on technology and business needs, and advance team’s goals and priorities Independently lead features from idea to positive execution and launch Unblock, support and communicate with internal partners to achieve results Write well-crafted, well-tested, readable, maintainable code Utilize your expertise in Python, Golang, AWS to deliver robust and scalable solutions Participate in code reviews to ensure code quality and distribute knowledge, as well as on call rotations Share your knowledge by giving brown bags, tech talks, and promoting appropriate tech and engineering best practices Experience: BS/MS or equivalent in Computer Engineering, Computer Science, or related field or relevant work experience 3+ years of software engineering industry experience Extensive experience in object oriented programming, ideally in GoLang or Python Experience in backend software development of distributed systems and concurrency Strong oral and written communication skills, and ability to collaborate with and influence cross-functional partners Benefits: Extended health and dental coverage options, along with life insurance and disability benefits Mental health benefits Family bui

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Presales Engineer, DACH region. About the job This position is needed to enable our customers to build the future of communications. The Presales Engineer is a critical part of the sales team focused on our both New Business and Strategic segments. Twilio’s Presales Engineers are responsible for delivering the Technical Win and best Product Fit to our customers. They lead the technical pre-sales relationship, drive technical discovery, propose technical architectures, demonstrate the product, anticipate concerns and offer creative solutions. They build customer trust in Twilio’s solutions. Presales Engineers should be comfortable engaging a CEO or sketching out an API flow on a whiteboard with customer software engineers. Responsibilities In this role, you’ll: Partner with Account Executives to execute pre-sales activities including opportunity qualification, demonstrations, Proof-of-Concept, RFP, design documentat

WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. For more information, visit WPP.com. Why we're hiring: We are seeking a commercially minded Financial Controller to join WPP Media. This role will be responsible for leading and managing the month-end, quarter-end, and year-end close processes, ensuring all deadlines are met and reporting is delivered accurately and efficiently. The successful candidate will maintain robust financial controls, drive continuous process improvements, and support the delivery of a streamlined and effective reporting function. This function provides timely and accurate monthly reporting to WPP, including P&L and balance sheet submissions, as well as high-quality management information to support business decision-making. What you'll be doing: Financial Reporting & Month-End Close Lead the month-end, quarter-end, half-year, and year-end close processes, ensuring accurate and timely financial reporting. Prepare and review monthly management accounts, including profit and loss statements, balance sheets, and supporting commentary. Deliver insightful variance analysis, identifying key business drivers and providing recommendations to stakeholders. Overse

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Staff Software Development Engineer to join our team. This is a hybrid role based in Bangalore, reporting to the Sr. Manager, Engineering in the Identity & Access Management department. You will help manage digital risk by applying security through identity integration and controls. In this role, you will build workflows and application integrations as coordinated with the larger IAM team, Product Management, and Business teams. What you’ll do (Role Expectations) Lead the development of identity management products for Zscaler Designing and implementing scalable, high-performance backend services and APIs using Java Ensuring code quality by writing and maintaining unit, integration, and performance tests; monitor, debug, and optimize system performance Collaborating with cross-functional teams to deliver integrated solutions and contribute to Agile/Scrum processes like sprint planning an

About the Team OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this. In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible. About the Role Our Sales team has a unique mission to help customers understand the deep impact that highly capable AI models can bring to their business and users. This role is a mixture of technical understanding, vision, partnership, and value-driven strategy. You’ll be a key driver of opportunities through the entire sales cycle, from pipeline generation to closure. You’ll work with researchers, engineers, and solution strategists to help customers evolve their industry with AI. You’ll also collaborate with business partners to support customers’ business transformation and growth. This role is based in Tokyo, Japan. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Manage key accounts, developing and executing strategies for a comprehensive account plan based on customers’ business priorities and growth opportunities. Lead our enterprise prospects’ journeys from consideration to successful deployment. Partner with solutions and research engineering to build and execute complex customer programs and projects. Collaborate with business partners to generate opportunities, develop joint proposals, and support deployment, expanding customer value and business opportunities. Own a consumption revenue target. Manage consumption revenue forecasts. Analyze key account

Instawork is on a mission to create meaningful economic opportunities for skilled hourly professionals in communities around the globe. Our AI-powered labor marketplace helps local businesses scale, and enables global technology companies to push the frontiers of robotics and AI. Backed by world-class investors like Benchmark, Spark Capital, Craft Ventures, Greylock, Y Combinator, and others, we’re looking for exceptional talent to reimagine the way the world works. About IRL (Instawork Robotics Labs) Researchers at UC Berkeley have identified a “100,000-year data gap” - the gulf between what trained AI language models and what physical robots actually have to learn from. Closing that gap is the defining infrastructure challenge of the physical AI era. IRL is Instawork’s answer to it. We deploy skilled workers into real commercial and residential environments - kitchens, warehouses, hotel floors, homes - to capture the high-fidelity task data that the world’s leading Robotics labs use to train their foundation models. Read more here . Location: Bangalore Experience: 10+ years Industry: Automotive / Mobility / Robotics / Manufacturing About the Role Instawork Robotics creates the highest-quality, highest-diversity datasets for robotics and physical AI. We work with many of the most important robotics builders and research labs to solve the most important challenge in robotics - closing the data gap. We are looking for a Head of QA with 10+ years of experience in automotive, manufacturing, mobility, robotics, or a closely related industry. This person will own the end-to-end quality and data-labeling function across Quality Assurance, Quality Control, Visual Inspection, and process quality . This is a hands-on leadership role for someone who can build quality systems from the ground up, establish rigorous processes, lead teams, and drive a strong quality culture across operations and engineering. What You'll Do Own the QA/QC function: Build and lead the overall

About the Team The Commercial Sales team helps growing businesses adopt OpenAI’s products and translate emerging AI capabilities into meaningful business outcomes. We work with customers across industries and use cases, helping them evaluate, deploy, and expand their use of ChatGPT and the OpenAI API. Our team partners closely with Growth, Product, Finance, Legal, Revenue Operations, and other cross-functional teams to create a high-quality customer experience and build a scalable commercial sales motion. About the Role We are looking for an Account Director to own customer relationships and the commercial process across the SMB segment, from initial discovery through close and expansion. This is a fast-moving, high-ownership role that combines consultative selling, technical curiosity, and disciplined execution. You will build and manage pipeline, help customers connect their business priorities to OpenAI’s products, and navigate technical, commercial, and executive stakeholders throughout the buying process. You will also play an important role in shaping how OpenAI serves commercial customers by sharing market insights, improving our sales motion, and helping the team build repeatable approaches that support responsible and successful adoption. This role is based in New York NY. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. Occasional travel will be required. In this role, you will: Own commercial opportunities from qualification through close, onboarding, and expansion. Build and manage a healthy pipeline across inbound, outbound, and existing customer opportunities. Lead thoughtful discovery conversations and translate customer priorities into compelling use cases for ChatGPT and the OpenAI API. Develop trusted relationships with business, technical, and executive stakeholders throughout the customer organization. Navigate complex commercial processes in partnership with internal teams, including P

About the role ChatGPT is changing quickly and so is the market around it. We are looking for a brand strategist who can set direction across a portfolio of important, rapidly changing questions about ChatGPT. We want to help people better understand what ChatGPT stands for, why people should choose it, and how it can become a more useful part of their lives. You will turn complex product, audience, and market signals into clear choices, differentiated positions, and compelling creative work. The remit spans positioning, audience understanding, product and brand storytelling, and creative strategy. Your role is to help connect those areas into a coherent view of how ChatGPT should show up over time. OpenAI has a high-agency culture, and this is an especially dynamic and proactive team. People who thrive here are extremely comfortable with change. You should get energy from the opportunity to identify the most important problems before they are fully defined, bring the right people together, and create momentum around a clear direction. You will have space to find opportunities, shape priorities, influence product and marketing decisions, and build new approaches where no playbook exists. Expect the work to be hands-on. You will work closely with creative, product, product marketing, research, design, and communications partners, setting direction while staying involved from the first idea through delivery. We are looking for someone already immersed in AI who sees this as a moment they want to help shape. In this role, you will: Set direction for how ChatGPT is positioned in the market and shape its broader story across products, audiences, and moments. Develop differentiated positions grounded in what the product does, what people need, how the category is changing, and where the alternatives fall short. Lead a portfolio of high-impact brand and product marketing work. Identify the questions that matter most, establish priorities across competing opportunities, and

At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. About the Operations team The Operations team delivers seamless customer experiences and enables new product capabilities while ensuring operational excellence. The team owns strategy, planning, technical execution, customer service, fraud operations, process design, quality, training, and program management. We drive efficiency, resolve issues quickly, and scale operations as the business grows. Our goal is to deliver seamless support while maintaining high standards and reducing risk. About the role As a Fraud Operations Manager, you will play a critical, strategic leadership role responsible for overseeing operations across multiple Fraud Operations teams and pods, including those focused on disputes and compliance work. You will lead and develop people leaders and Individual Contributors (ICs) and be accountable for defining and executing a strategy to improve team function and drive scalable efficiency. A primary focus is cultivating a high-performance, psychologically safe culture that ensures teams meet business objectives, including productivity and accuracy, while fostering a strong sense of belonging, inclusion, and personal development. What you'll do Lead & Develop Talent Lead, coach, and develop a group of people leaders and Individual Contributors (ICs) across multiple, specialized teams/pods, providing ongoing feedback, performance management, and career development to build long-term organizational capability. Drive team performance using key metrics such as productivity, quality, customer outcomes, and service levels Foster a high-performing, engaged team environment that operates effectively in a fast-paced, evolving environment Partner with recruiting to hire, onboard, and retain top talent Set Strategy & Own Program Performance Define and champion a clear operati

Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit www.redditinc.com . The Notifications Platform (also known as Foundation) Team builds the durable infrastructure and services that power Reddit's push, email, and in-app notifications. We provide the APIs, eventing, delivery orchestration, preferences, templates, experimentation hooks, observability, and reliability foundations that enable product teams to reach Redditors with timely, trusted communications at scale. We are looking for an Engineering Manager to lead our Notifications Platform team, shaping the systems that power the future of Notifications at Reddit. In this role, you will lead a team of software engineers responsible for building reliable, scalable platform capabilities used by notification experiences across Reddit. This is a high-impact team that enables product velocity, improves notification quality and reliability, and helps Reddit connect people to the communities and conversations they care about. If building resilient, high-scale distributed systems that make Reddit Notifications dependable and easy to evolve excites you, then you’ve found the right place. What You’ll Do Lead the team that architects, builds, and operates the Notifications Platform/Foundations at Reddit. Set technical direction for shared platform capabilities spanning notification APIs, eventing and workflow orchestration, delivery pipelines, user preferences, templates, experimentation, and observability. Collaborate closely with adjacent Notifications ML teams to build and productionize ML-powered notification systems, providing the scalable pl

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations New York, NY Washington DC About the Role The Manager, Customer Experience is a strategic people leader responsible for building, coaching, and scaling a high-performing team of Customer Experience Managers (CXMs). In this role, you will empower your team to lead the post-sale journey, from onboarding to long-term retention and expansion. You will serve as a mentor and escalation point, guiding your team in building strategic stakeho

Here’s a summary of the role: Diligent is seeking Advisory Specialists I (Risk & Audit) to join our growing Professional Services team. We're looking for individuals who are passionate about technology and consistently exceeds client expectations, from meeting deadlines to delivering high-quality outcomes. In this role, you will be responsible for executing and delivering solutions in response to managed services requests from customers. As a subject matter expert in Diligent's solutions, you will collaborate closely with internal teams to ensure successful delivery and an exceptional client experience. This role is open to candidates based in Singapore, Australia and New Zealand . Please note that we are unable to provide visa sponsorship, so applicants must already have the legal right to work in their country of residence. Candidates based in one of our office locations within Singapore, Australia or New Zealand are expected to work from the office at least 50% of the time in line with our hybrid working policy. For candidates based elsewhere within these countries, where we do not have an office, remote working arrangements will be considered. Here’s a breakdown of what you’ll do (not all of it, just the important stuff): Deliver Professional Services over the course of the entire customer journey and/or product enablement lifecycle Assist PS management, CS team, and other stakeholders (where relevant and appropriate. Example: Sales, PM, PMM or Marketing) in the different stages of the customer lifecycle Leverage Domain, Industry and Product expertise to provide guidance to customers on best practices regarding solution rollout and project execution Continue to develop Domain and Product expertise to provide guidance to customers on best practices for solution rollout and project execution through continuous learning and personal development Build confidence to lead the implementation process end-to-end independently including engagement