WHO WE ARE Edmentum is a dynamic educator and student-focused company dedicated to tech-enabled learning solutions. Our goal is to ensure that all students have access to flexible learning environments and educators have the tools they need to support their students. We are on a mission to create innovative, proven learning technology, partnering with educators to ignite student potential. We are a Remote First organization with a strong commitment to excellence, innovation, and customer satisfaction. Lead Edmentum's largest and most strategic customer partnership. In this high-impact leadership role, you'll own Customer Success and Professional Learning efforts across New York City Public Schools, partnering with senior district leaders to drive retention, growth, and measurable student outcomes. This is a unique opportunity to shape strategy for one of the most visible accounts in the company while developing a high-performing team. Where You'll Work: This is a remote, work from home position based in the New York City area. Candidates must live within a commutable distance of NYC, as the role requires regular in person engagement with district leaders, customers, and team members throughout the region. Travel is primarily local and varies based on customer and business needs. What You’ll Do Own a portfolio of Edmentum’s most strategic, high value enterprise partnerships. Serve as the executive-level lead for multi-year account strategy, implementation, and adoption, ensuring each partnership delivers measurable outcomes for students and educators. Lead, hire, and develop a team of Enterprise CSMs. As their people manager, set clear goals, coach to performance, conduct performance reviews, and build a team equipped to serve Edmentum’s most complex customers. Own retention and renewal outcomes across the enterprise book of business. Forecast renewals accurately, lead mitigation for at-risk high-value accounts, and serve as the executive escalation point for your te
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Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The role: We are looking for an experienced insurance sales manager to join the SoFi Protect business and lead a team of licensed agents delivering exceptional experiences for SoFi members. SoFi Protect is the in-house insurance agency helping SoFi members fulfill their protection needs across Home, Auto, and Life Insurance. We're seeking a highly organized and member-focused Personal Lines Insurance Manager to lead a team in driving sales while delivering exceptional service. If you thrive in a high-paced environment focused on SELLING and ADVISING customers this role is for you. You will be responsible for managing a team of personal lines agents as they interact with members via email, chat, and phone to provide guidance and help them through coverage conversations. You will help drive the team to achieve core metrics across sales, customer engagement, and more. Since this is a newer part of the SoFi business, you will also be integral in establishing core processes and functions to shape and define how insurance is sold at SoFi. This opportunity is for go-getters who want to be in a fast paced and nimble environment. By running after problems, putting members first, and having a positive approach, you will thrive and deliver differentiated experiences for our members. What you’ll do: Provide leade
Position Overview Diligent’s continued success and growth depends on not just setting a high bar of client satisfaction, but also of employee experience. We are seeking a proactive Office Manager to join our team in Guadalajara. The office manager works closely with the employees and the local leadership teams to ensure a smooth operation of day-to-day tasks, provide employee support, and manage administrative duties. This is the perfect opportunity for an individual who loves to roll their sleeves up and support various initiatives and projects, is meticulously organized, analytical, and is passionate about being part of the growth of our organization, with a focus on the office site. Key Responsibilities Manage the entire office space, including workspace allocation, working closely with recruitment and IT to align on new joiners. Support office engagement initiatives, working closely with the local culture club/Site Lead in building engagement programs. Act as the people manager for reception staff, providing day-to-day supervision, and performance support. Manage security and access control, reviewing daily reports, and assisting with special requests. General mail duties, collecting tax notices, incoming bills, memos, AP and AR communications, and distributing them appropriately. Order office supplies, snacks, and beverages on a weekly basis, keeping track of spending, and managing office expenses. Support the executive leadership, whether it be catering, diary management, travel or general office support. Coordinate catering for departmental lunches and non-executive meetings. Coordinate events and schedule conference rooms. Be the point of contact for all building and property management communications. Regularly review and update building emergency preparedness and evacuation procedures. Be the point of contact for all vendor engagement; managing cleaning services, furniture repairs, and other ad hoc services across a wide range of of
About the Team DashMart is a local-fulfillment center owned and operated by DoorDash, offering customers household essentials and other items to their doorsteps with speed, reliability, and quality. About the Role In this role, you’ll work within a 5-15k sq ft distribution center, will assist in leading the local warehouse operating team, and in some locations, includes preparing food in a light-prep kitchen, and help the Site Manager ensure we maintain high quality for our customers. You’re excited about this opportunity because you will… Lead: You’ll demonstrate compassion and commitment to inclusivity as you lead a team of hourly Operations Associates and Shift Leads. You’ll hire, coach and develop high-performing team members, while building a safety-first culture where employees are excited to drive success, personally and for the team. You’ll serve as a leading change agent for your site, helping your team to navigate new initiatives and growth projects. You’ll tackle onsite escalations, including coordination with cross-functional partners. Operate: With your thumb on the pulse of all outcomes for your team, you will be directly responsible for driving results in one or more specific focus areas or a specific shift for your site. To achieve your performance targets, you’ll drive success through effective scheduling and by executing inventory management processes and deploying best practices from across the network. You’ll engage cross-functional partners as needed for support. Strategize: Within the focus area(s) assigned by your Site Manager, you’ll analyze data and make strategic recommendations and execute actions regarding resource allocation, workflow, warehouse organization and when to engage cross-functional partners. You may also lead some process improvement projects. Delight: We are customer-obsessed. You’ll coach and empower your team to provide a highly quality customer experience with every order. Quality metrics suc
About Snorkel Snorkel AI is the frontier AI data lab, helping teams build the data and environments behind high-performing frontier and agentic AI. We combine technology with research-driven AI data development to create datasets, benchmarks, evals, and custom solutions for real-world AI systems. Founded out of the Stanford AI Lab in 2019, Snorkel works with leading AI labs and enterprises to move from better data to better outcomes. Excited to help us redefine how AI is built? Apply to be the newest Snorkeler! About the role Reporting to the Senior Director of Finance, the DaaS Finance Manager is a critical member of the Finance org and a dedicated finance partner to the DaaS business as we scale. You will drive the financial insights that lead to better decisions: what we charge, what it costs to deliver, how much we need to deliver, and how it all rolls into revenue and ARR. The job is not just reporting numbers, but telling leadership what they mean and what to do about them. You will partner closely with the operating teams (Sales, Delivery Ops and RevOps) and bring finance rigor to how we work: clear assumptions, consistent definitions, and models people trust. Success is measured by outcomes, not outputs: deals priced to target margin, staffing plans that match demand, and a forecast leadership has confidence in. Key responsibilities The work falls into three pillars, with the mix shifting through the quarter. 1. Revenue model and forecast (with RevOps) Maintain the DaaS revenue model: bookings, acceptance-based revenue and ARR by deal, with scenario cases for planning. Partner with RevOps on the weekly revenue and ARR forecast, and run the weekly forecast deck and summary for leadership. Reconcile the field's call (commit, forecast, best case) with a deal-by-deal finance view; quantify coverage, swing deals and risks. Track delivery pacing and acceptance against plan and identify execution risks. Build bridges and variance analysis (forecast vs actual,
Our mission at Duolingo is to develop the best education in the world and make it universally available. It’s a big mission, and that’s where you come in! At Duolingo, you’ll join a team that cares about educating our users, experimenting with big ideas, making fact-based decisions, and finding innovative solutions to complex problems. You’ll have limitless learning opportunities and daily collaborations with world-class minds — while doing work that’s both meaningful and fun. Join our life-changing mission to develop education for our half a billion (and growing!) learners around the world. Read our blog to learn more. 🧠 You will... Lead a specific feature of the app, seeing it through the entire product development cycle: ideation, specification, development, release, analysis, and iteration Conduct research, analyze market trends and data and develop a product roadmap for a key component of Duolingo’s business (past projects include: teaching Asian languages better, exploring strategy for emerging markets, and product improvements to attract more offline learners) Work closely with UI/UX designers to ensure an excellent user experience Work with engineers to help guide feature development Perform quantitative analysis on features’ performance and find opportunities for optimization ✅ You have... Currently pursuing an MBA or related Master’s degree graduating December 2027 or Spring 2028 Bachelor’s degree in Engineering, Business, Psychology, Design, Computer Science, or related field 3+ years of professional experience as a PM or in highly related areas, such as software engineering, design, data analysis, language learning, or brand management. Ability to utilize knowledge of user insights, data, and statistical analyses to inform decisions An instinct for creating simple and intuitive user experiences Proven ability to learn fast Demonstrated ability to be resourceful and innovative Experience leading projects and teams A d
At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 Engagement Management is a new and fast-growing practice at ClickUp, and it's quickly becoming central to how we serve our enterprise customers. Our EMs bring program leadership, service delivery and change management together in one role. As a ClickUp Senior Engagement Manager you will lead the formation and orchestration of post-sale strategy and execution for the company’s largest and most strategic clients. We're looking for someone hungry, who excels in building, and who takes genuine pride in the quality of their work. Here, Engagement Managers are the single point of accountability for outcomes. You own everything between the contract being signed and the client seeing measurable results: what was sold gets delivered, on time and on margin, and we can prove it worked. You'll lead enterprise SaaS implementations across the full engagement lifecycle, from shaping scope in pre-sales, mobilizing the team and delivery, go-live, stabilization and a clean handover to the account team. You'll run work-stream programs with Paid TAMs, AI specialists, Product and Engineering, and the client's own project team, and you'll be the trusted advisor to the client's executive sponsor. Simply put: you are the single point of accountability for delivery, the client's partner in getting value from ClickUp, and a thought leader for how we deliver. Your role Stakeholder Management Serve as the primary client contact for delivery Build strong relationships with stakeholders while ensuring delivery remains aligned to client objectives and contractual commitments. Build trusted relationships with client executive sponsor
About Us Small businesses are the backbone of the US economy, comprising almost half of the GDP and the private workforce. Yet, big banks don’t provide the access, assistance and modern tools that owners need to successfully grow their business. We started Novo to challenge the status quo—we’re on a mission to increase the GDP of the modern entrepreneur by creating the go-to banking platform for small businesses (SMBs). Novo is flipping the script of the banking world, and we’re excited to lead the small business banking revolution. At Novo, we’re here to help entrepreneurs, freelancers, startups and SMBs achieve their financial goals by empowering them with an operating system that makes business banking as easy as iOS. We developed modern bank accounts and tools to help to save time and increase cash flow. Our unique product integrations enable easy access to tracking payments, transferring money internationally, managing business transactions and more. We’ve made a big impact in a short amount of time, helping thousands of organizations access powerfully simple business banking. Why Novo? • Novo is a rapidly growing series B fintech startup with a mission-driven team that’s passionate about helping every small business in America • Positive, inclusive, supportive culture cheering you on your journey • We work with very new technologies and architecture patterns • Offices in NYC and India Role Summary The Senior Manager, Customer Support & Success is the strategic owner of Novo's most critical 1:1 customer touchpoints - from complex escalations and collections recovery to a proactive customer success motion you’ll get to build from scratch. This is a player-coach role: you will lead a small, high-performing team while staying close to the work yourself. You will operate with significant autonomy, bring consistency and customer obsession, and shape what this function looks like two to three years from now. About the Role Escalations & Collections — Raise th
Opportunity Overview: We are seeking a dynamic self-starter to join our Legal team as we seek to deliver and demonstrate value to key strategic partners. As our Commercial Counsel, you will play a pivotal role in ensuring that legal work is being successfully delivered to our internal clients to support Cohere and its customers. You’ll focus heavily on supporting our Growth team, handling contracts and customer negotiations (full commercial legal lifecycle) while partnering closely with stakeholders across Legal, Finance, Product, Sales and other internal stakeholders.You will work closely with the Deputy General Counsel and General Counsel to provide sound legal advice, implement best practices, and mitigate risks while upholding the highest ethical standards. This is a great opportunity to not only help shape and scale our commercial processes and strategies but also gain exposure to all areas under the legal umbrella. What you’ll do: Provide transactional and commercial counsel supporting the company’s product offering to its health insurer customers and commercial partners Lead our commercial contracting efforts by drafting, reviewing, and negotiating a wide range of agreements including customer contracts, vendor agreements, marketing materials and agreements, partnerships, licensing deals, NDAs, and SaaS agreements, with a primary focus on Sales transactions including enterprise customer contracts Help build and maintain our commercial legal infrastructure, including contract templates, playbooks, policies and process improvements that improve efficiency while maintaining appropriate risk management Partner closely with Sales, Product, Operations, and HR teams as a trusted advisor, providing clear, practical, solution-oriented legal guidance that helps accelerate business objectives Partner with other internal teams on AI and data usage and governance Identify and escalate legal risks appropriately while supporting business momentum Stay current on legal
Beacon Biosignals is transforming precision medicine for the brain, from clinical development to clinical care. For Life Sciences partners, we offer the leading at-home EEG platform for clinical development of novel therapeutics for neurological, psychiatric, and sleep disorders. Our Diagnostics business is building the most comprehensive at-home platform for precision diagnostics, combining EEG and cardiopulmonary signals to deliver reimbursable assessments for sleep and central nervous system disorders. Together, we're changing the way patients are diagnosed and treated for any disorder that affects brain physiology. Beacon Biosignals is seeking a Manager, Clinical Study Operations to lead a team within our Clinical Study Operations (ClinOps) group. ClinOps is responsible for the end-to-end execution of Beacon's internal and external device-based clinical trials — from feasibility and site start-up through recruitment, enrollment, data collection, monitoring, and close-out. In this role, you will manage a group of direct reports across Clinical Study Operations, overseeing the ClinOps activities on the studies they run — from feasibility and site start-up through data collection, monitoring, and close-out. You will set clear expectations, coach day-to-day execution, escalate risks to leadership before they become problems, and step in directly when a study needs it. Beyond study oversight, you will personally own and drive domain-level ClinOps goals and initiatives — process standardization, tooling, data quality — end to end. You will also represent ClinOps ahead of study execution — in BD conversations, feasibility discussions, and Investigator Meetings — and partner closely with Product, Engineering, Life Science, and BD to keep trials on track and compliant. This role reports to the Director, Clinical Study Operations. You are expected to bring hands-on clinical trial operations experience — enough to guide your direct reports through site and vendor issues, c
At FourKites we have the opportunity to tackle complex challenges with real-world impacts. Whether it’s medical supplies from Cardinal Health or groceries for Walmart, the FourKites platform helps customers operate global supply chains that are efficient, agile and sustainable. Join a team of curious problem solvers that celebrates differences, leads with empathy and values inclusivity FourKites is looking for an extraordinary people leader who is customer obsessed and believes in our core values of one team, bias for action, attitude matters and extreme ownership. As the Senior Manager, Customer Success , you will lead a team of Customer Success Managers responsible for providing a best-in-class customer experience. The team is responsible for guiding customers through their visibility journey and managing a book of customers. Key metrics include Net Revenue Retention, Customer Satisfaction, Customer Health, and account growth. Your team will work heavily with Sales, Operations, Product and Leadership. The ideal candidate will be equally passionate about FourKites solutions, customer outcomes, leading, developing and inspiring a team that scales with our growth. What you’ll be doing: Development and manage a team of Customer Success Managers Build and cultivate relationships with customer executives and champions of strategic accounts and serve as an escalation point for client conflict resolution as necessary Partner with Customer Enablement to ensure CS Playbooks are being advanced based on our business growth and maturity Provide direction, coaching and feedback to CSMs around day-to-day execution of CS Playbooks Detailed management routines around account planning, business objectives, risk mitigation, and customer expansion Understand and mitigate account risk and escalate to dependent functions as necessary Enable Customer Growth Account Executives, Renewals Manager and CSMs to strategize on renewals and expansion opportunities Hire, onboard, and
DeepIntent is the leading healthcare marketing platform, purpose-built to help marketers plan, activate, and optimize data-driven campaigns with speed and precision. Trusted by the world’s top healthcare brands and their agencies, DeepIntent uniquely unites media, identity, and real-world clinical data to power privacy-safe, omnichannel marketing across every screen. Backed by patented technology and proven outcomes, DeepIntent’s platform delivers measurable audience quality and script lift at scale. Learn more at www.deepintent.com . What You’ll Do: We are looking for a Director of Engineering to lead the team responsible for how customers experience DeepIntent’s AI-powered, agentic platform for healthcare marketers. You will own the mobile apps that bring the platform to our customers end to end, and lead the engineering work behind AI product benchmarking in partnership with the Director of Product Management who owns that program. You will work closely with Product Managers and Engineering Managers and be accountable for the team’s delivery and outcomes. Engineering Leadership: Lead, mentor, and grow engineers and engineering managers, building a culture of ownership, quality, and continuous improvement. Mobile Apps: Own the strategy, architecture, and delivery of our iOS and Android apps, bringing conversational, AI-driven workflows to mobile with a fast, reliable, and secure experience. Mobile Release and Quality: Establish release processes, app store management, crash and performance monitoring, and usage analytics so the apps ship often and reliably. Benchmarking Support: Partner with Product to make AI product benchmarking repeatable, leading the team that builds the test harnesses, data pipelines, and dashboards that track quality, latency, and cost across releases. Product and Engineering Partnership: Work with Product Managers on roadmaps, success metrics, and releases, and with Engineering Managers on APIs, dependencies, and delivery. Execution and Del
At Spotify, we are redefining the audiobook industry with our innovative Audiobooks in Premium model. Our mission is to empower creators and consumers by delivering the best audiobook content with unmatched quality and accessibility. We are building a thriving ecosystem that scales with creativity, collaboration, and innovative technology. We’re building Spotify’s audiobook business in Japan and looking for someone to lead our relationships with Japanese publishers. You’ll help build our publisher portfolio and secure a catalogue that resonates with listeners in Japan. After launch, you’ll keep owning and growing these partnerships so they deliver lasting value for Spotify and our publishing partners. What You Will Do Map the Japanese publishing and audiobook landscape and identify priority publishers, rights holders, and catalogue opportunities. Build a strong pipeline of major and independent publishers, and take partnerships from first conversation through negotiation, agreement, and onboarding. Lead commercial and licensing negotiations, including distribution terms and content licensing budgets, and design creative deal structures that improve economics and share risk. Identify and prioritize the audiobook catalogues and titles that matter most to listeners in Japan, using data, financial models, and market insights. Own long-term publisher relationships, aligning on shared goals and running regular performance reviews informed by data and partner feedback. Partner with operations and publishers on catalogue onboarding, metadata readiness, and smooth content delivery, resolving issues that affect partners or listeners. Represent publishing partners internally, working with product, editorial, growth, operations, and cost management teams on launch priorities and long-term improvements. Stay close to developments in the Japanese publishing and audiobook market and turn them
Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. About the Role We're looking for a dynamic and results-driven Manager, Subscriptions Partnerships to join our Subscription EMEA Partnerships & Commercial team. Deliveroo Plus and Wolt+ are our subscription programmes, offering customers exclusive benefits like free delivery and special offers. In this role, you will lead strategic partnerships to drive awareness, engagement, and subscriber growth, while creating value for our members and partners alike. You will be responsible globally for i) owning strategy and execution for our high-stakes strategic Deliveroo Plus / Wolt Plus distribution partnerships or benefits partnerships, ii) owning the relationships between our partners alongside our Global Business Development team, ensuring successful win-win relationships. You’ll work with the wider Subscriptions EMEA team and other cross-functional teams in the domains of Business Development, Marketing, Product, Engineering, Analytics and Finance, while taking full ownership of driving your initiatives to fruition and most importantly tangible results. This is your opportunity to join one of the most successful growth companies in Europe and improve the daily lives of millions of people! What You'll Be Doing Strategy : craft the short and long-term strategy for Deliveroo Plus/Wolt+ distribution and benefits partnerships that will enable faster growth and higher value proposition of our membership program globally, with high scalability New Partnerships: progress new partner negotiations in collaboration with our Global Business Development team, and launching them through successful go-to-market (GTM) processes Performance: Track and own key performance indicators and target
Director of Marketing Operations Location: London Office requirement: Minimum 2 days in the office Employment type: Permanent At GWI we’re always looking for extraordinary people who thrive on making an extraordinary impact. Right now we’re looking for a Director of Marketing Operations to oversee the Marketing Ops team based in London. If that’s you, and making a difference gets you out of bed in the morning, keep reading. It could be the start of something, well, extraordinary. As our Director of Marketing Operations you’ll: Lead the people that are the engine that improves the efficiency and performance of our Growth Marketing team. Marketing Ops at GWI is a growth engine, not a service function. Reporting to the VP Growth Marketing and as a member of our Marketing Leadership team, you’ll have real influence and be expected to identify and drive initiatives that have an impact on pipeline and revenue. A few things you’ll be responsible for: Leading and mentoring two direct reports. You’ll own the prioritisation and delivery of the MOps roadmap, ensuring your team are working on the highest impact projects. Ownership of our entire marketing tech stack, including assessing new tech, budget ownership, vendor management, and rationalising the stack when necessary. The lead and account lifecycle. You will be responsible for lead and account scoring and ensuring actionable intent signals are surfaced to Sales. Data governance and quality in all tooling. You’ll work closely with RevOps to ensure data is syncing seamlessly in Salesforce and Hubspot. Define and govern our campaign infrastructure and attribution reporting. You’ll be responsible for our measurement methodology and ensuring we have a clear source of truth for performance Collaborating with, global marketing, revenue, product and RevOps to improve GTM operations Advising the Marketing & Revenue leadership on GTM efficiency, investment trade-offs, and improvements to our operating model I
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