Lifecycle Account Manager Jobs

About Us At BGBx , we're driven by a simple idea: breakthrough thinking creates breakthrough impact. As an independent commercial solutions partner to pharmaceutical and life science companies, we bring together strategists, scientists, communicators, creatives, technologists, and data experts to tackle some of healthcare's most important challenges. Our teams work across consulting and communications to help clients shape strategy, launch innovations, engage stakeholders, and drive meaningful results throughout the product lifecycle. The work is complex, fast-moving, and deeply connected to improving lives, creating opportunities for curious minds to make a real difference every day. If you're energized by collaboration, inspired by innovation, and motivated by work that matters, you'll find a place to grow, contribute, and make a meaningful impact at BGBx. Associate Project Manager Position Overview The Associate Project Manager is responsible for the overall management and administration of client projects throughout the entire project lifecycle. The Associate Project Manager is at the core of the team and helps everyone to communicate clearly while staying on time, on budget, and meets the highest of quality standards. This individual must demonstrate solid business judgment and sound strategic thinking. This role reports to the Director of Project Management. This position follows the working hours of 9:00am - 5:30pm ET Monday through Friday. Responsibilities: Understands the scope of work across an assigned account, as well as the project plan at an individual project level Facilitates interdepartmental negotiation process to reach alignment on project resources and timelines Aligns with Department Resource Managers to assign resources and ensure effective time management throughout a project life cycle Continually monitors projects to ensure deliverables are on sche

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Airport Services Product Manager, Cardholder Services - North America Position Overview The Airport Services Product Manager is responsible for the strategy, management, growth, and optimization of Mastercard's airport services portfolio across North America. This role owns the product lifecycle from strategy and business case development through market launch, ongoing performance management, partner oversight, and product enhancement. The position works closely with issuers, airport service partners, product development, technology, sales, and account management teams to deliver differentiated cardholder experiences that drive customer value, portfolio growth, and revenue. The ideal candidate combines strong product management expertise, commercial acumen, partner management experience, and a passion for creating innovative travel-related benefits that strengthen Mastercard's value proposition with issuers and cardholders. Key Responsibilities Product Strategy & Portfolio Management Develop and execute product strategies and multi-year roadmaps for airport services products and solutions across North America, including access to the Mastercard Collection assets of shared Airport Lounges, Fast Track, and Taste by Priceless proprietary dining experiences. Identify m

At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 Engagement Management is a new and fast-growing practice at ClickUp, and it's quickly becoming central to how we serve our enterprise customers. Our EMs bring program leadership, service delivery and change management together in one role. As a ClickUp Senior Engagement Manager you will lead the formation and orchestration of post-sale strategy and execution for the company’s largest and most strategic clients. We're looking for someone hungry, who excels in building, and who takes genuine pride in the quality of their work. Here, Engagement Managers are the single point of accountability for outcomes. You own everything between the contract being signed and the client seeing measurable results: what was sold gets delivered, on time and on margin, and we can prove it worked. You'll lead enterprise SaaS implementations across the full engagement lifecycle, from shaping scope in pre-sales, mobilizing the team and delivery, go-live, stabilization and a clean handover to the account team. You'll run work-stream programs with Paid TAMs, AI specialists, Product and Engineering, and the client's own project team, and you'll be the trusted advisor to the client's executive sponsor. Simply put: you are the single point of accountability for delivery, the client's partner in getting value from ClickUp, and a thought leader for how we deliver. Your role Stakeholder Management Serve as the primary client contact for delivery Build strong relationships with stakeholders while ensuring delivery remains aligned to client objectives and contractual commitments. Build trusted relationships with client executive sponsor

The Position Cleo is looking for a Customer Success Associate that will work directly with existing customers and the CSM team to ensure a smooth onboarding, implementation, and renewal process. This intelligent, empathic, and high energy individual will hold responsibility within the CSM team who serve as the primary customer facing resource for all new and existing customers. Superb ability to interface with Customers, Sales, Services, Support, and Products Team is required. What You Will Be Doing Uphold Cleo’s Customer Success strategy and processes Adopt existing, and develop new, methodologies and best practices Own day-to-day interactions between Cleo and a subset of customers through 1:1 and 1:many tech touch communications Manage and facilitate cross-sell/upsell opportunities sourced within the broader Customer Experience organization. Analyze and report on customer usage data, adoption, and project status Oversee customer lifecycle processes/touch points and take clients on an optimal customer journey Drive the customer escalation process Develop ways for Customer Success to deeply understand our customers’ objectives Escalate issues appropriately to Services, Support, Product, etc. Keep accurate records, including documented customer service actions and discussions. Ensure that 100% of interactions are accurately recorded and follow ups scheduled Requirements 3-4 years working at an Enterprise Software and/or SaaS Company in a Customer Success, technical account management or a related field Strong written and verbal communications ability Proven ability to work in an environment with limited processes Experience with Open-Source solutions Experience working in a company selling applications, middleware, database, data warehouse, data integration technology or big/fast data technologies Experience with annual subscription offerings Cleo is an equal opportunity employer. All qualified applicants will receive consideration for employment withou

OKX will be prioritising applicants who have a current right to work in Hong Kong, and do not require OKX's sponsorship of a visa. Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About The Opportunity OKX is building out its equities and tokenized securities business. This is a post-trade and brokerage systems product role — you will own the layer that sits between our users and the securities markets: order management, execution, settlement, asset servicing and reconciliation. We have strong crypto product and engineering talent. What this role brings is depth in brokerage architecture and securities market structure: how these systems are built, why they are built that way, and what breaks at scale. You will be the internal authority on that, and your judgment will shape decisions that are expensive to reverse. What You’ll Be Doing Own the brokerage core — order management, execution and routing, instrument lifecycle and trading status, settlement and reconciliation. Shape account, custody and clearing architecture , along with the operating model required to run it. Own corporate actions and asset servicing end to end , in both co

OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa. Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About The Opportunity OKX is building out its equities and tokenized securities business. This is a post-trade and brokerage systems product role — you will own the layer that sits between our users and the securities markets: order management, execution, settlement, asset servicing and reconciliation. We have strong crypto product and engineering talent. What this role brings is depth in brokerage architecture and securities market structure: how these systems are built, why they are built that way, and what breaks at scale. You will be the internal authority on that, and your judgment will shape decisions that are expensive to reverse. What You’ll Be Doing Own the brokerage core — order management, execution and routing, instrument lifecycle and trading status, settlement and reconciliation. Shape account, custody and clearing architecture , along with the operating model required to run it. Own corporate actions and asset servicing end to end , in both co

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts , accounts for 16-17 year olds , a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save , invest and combine their pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ 📍London/Cardiff/UK Remote | 💰£79,900 - £95,000 + Incentive Awards tied to your performance + Benefits ✨ Our Credit Oversight team⭐ Our Borrowing (lending) business is growing rapidly across both existing products and with the planned launch of new initiatives. As our lending portfolio grows, our second line of defence Credit Risk Oversight team is growing with it - and we’re looking for a Credit Risk Oversight Manager to join us! Our Credit Risk Oversight team is crucial in providing support and challenge to our Borrowing teams in the first line of defence to help Monzo grow safely. We’re looking for someone (maybe you?!) with proven experience in consumer credit risk who likes getting into the details and analysing data to deliver independent assurance - and challenge - of credit risk management across the lifecycle. Ideally you’ll have experience and in-depth knowledge of retail unsecured or small business credit risk strategy within financial services. You’ll have seen first-hand how a credit portfolio performs at different stages of the credit cycle, and have hands-on experience in shaping or overseeing lending strateg

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The role We're seeking an analytical, execution-oriented Product Marketing Manager to drive engagement and retention marketing for SoFi Checking and Savings, the foundation of our deposits business and our largest driver of member growth. This role focuses on our existing member base: deepening the relationships we already have, growing and retaining balances and direct deposits, and bringing dormant accounts back to life. Your core KPIs will be deposits and direct deposits, with a specific focus on growing and retaining balances across our existing member base. You'll own the promotions and offers that ladder to those goals, working directly with the technical teams that build and implement them. You'll work alongside our Lifecycle Marketing team on engagement and retention campaigns, and partner closely with product and engineering on product-led experiments that turn accounts into everyday banking habits. This includes driving ongoing account utilization as well as reducing churn and reactivating dormant members. Analytical rigor is central to this role. Segmentation, audience development, and offer testing are primary levers for driving deposit and direct deposit growth, and we're looking for someone with the quantitative depth to identify opportunities within the member base and the judgment to priorit

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Principal Product Manager to join our team. This is a Remote role, reporting to the Sr. Director WW Field PM for AMS in the Data Security Product Organization department. As a key member of the Data Security Product Organization, your main focus of this position is to grow and sustain Zscaler core businesses revenues across the AMS region, with a special focus on AI-Powered Data Security product lines. You will work closely with Product Management and Sales leadership to manage field engagements and provide technical & commercial assistance to Sales Engineers and Account Executives throughout the customer lifecycle. Finally, you'll play a critical role in shaping the evolution of our platform by bringing real-world customer feedback from the field to help address emerging AI and data security challenges. What you’ll do (Role Expectations) Drive the sales strategy and execution for the Da

About the Team At Trendyol Core Commerce, we build innovative, data-driven strategies that power sustainable growth and global expansion. From seller experience to new market launches, we turn insights into action—fast. Our cross-functional teams shape the future of commerce with bold ideas, real-time impact, and a deep sense of ownership. In a fast-paced, collaborative environment, we grow together — as individuals and as a team. We are seeking an experienced Category Manager to spearhead our commercial growth in the CEE region, with a primary strategic focus on expanding our merchant footprint in Greece. In this role, the ideal candidate will own the end-to-end lifecycle of key accounts within Fashion, Beauty, and FMCG—from identifying and onboarding top-tier Greek fashion brands, multi-brand retailers, and commercial sellers to negotiating commercial terms and driving their long-term performance on the platform. Acting as a vital bridge between regional sellers and our marketplace ecosystem, the Category Manager will shape regional assortment, optimize seller engagement, and deliver sustainable GMV growth. Responsibilities Identify, pitch, and onboard high-potential sellers, brand owners, and multi-brand retailers across Fashion, Beauty, and FMCG in the CEE region, with an immediate priority on the Greek market. Lead negotiations on commercial terms, commission structures, payment terms, and promotional commitments to secure high-value vendor deals. Manage the full onboarding workflow, collaborating with listing, logistics, and account operations teams to ensure smooth operational integration. Drive ongoing seller performance, conducting regular account reviews, joint business planning, and campaign participation strategies to boost account sales. Monitor category metrics, inventory depth, and competitive pricing across CEE and Greece to identify catalog gaps and commercial opportunities. Work cross-functionally

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Stripe’s Velocity Grower team covers existing businesses within Stripe’s Americas Sales organization and is responsible for expansion and growth of mid-market (Commercial) accounts in North America. This team sells the entire suite of Stripe products and owns the full customer lifecycle. What you’ll do As a Sales Manager, Grower Healthcare you will play an instrumental role in fueling Stripe’s growth through defining the vertical sales motion and GTM processes needed to grow and expand Stripe product adoption with existing customers. The book will be majority Healthcare but also include other top accounts. In this role, you will build the foundation and define the Healthcare growth motion. You will hire and lead a team of high-performing Account Executives, help develop their skills and deliver on their ambitious targets, as well as roll your sleeves up to work directly with customers. We are looking for a proactive leader with tech sales experience calling on Healthcare companies, who has demonstrated success dealing with ambiguity, operating in a high-growth environment, managing high-performing teams and solving complicated problems with limited oversight. Ideal candidates will have management and leadership experience scaling a technology sales team, working with Healthcare businesses and regulatory requirements and possess first-class analytical, communication and relationship-building skills. Responsibilities Recruit, develop and l

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Stripe’s Commercial team sits within Stripe’s Americas Sales organization and is responsible for acquisition, expansion, and growth of mid market accounts in North America. This team sells the entire suite of Stripe products and owns the full customer lifecycle. What you’ll do As a Sales Manager, Commercial - Grower you will play an instrumental role in fueling Stripe’s growth through defining the sales motion and GTM processes needed to grow and expand Stripe product adoption with existing mid market customers. In this role, you will build the foundation and define the GTM motion for a new team. You will hire and lead a team of high-performing Account Executives, helping them to develop their skills and deliver on their ambitious targets, as well as roll your sleeves up to work directly with customers. We are looking for a proactive leader who has demonstrated success dealing with ambiguity, operating in a high-growth environment, managing high-performing teams and solving complicated problems with limited oversight. Ideal candidates will have management and leadership experience scaling a technology sales team and possess first-class analytical, communication and relationship-building skills. Responsibilities Recruit, develop and lead a team of Account Executives who focus on mid market businesses Be accountable for driving product attach, increase share of wallet to deliver revenue at high rates of growth Work wi

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Stripe’s Commercial team sits within Stripe’s Americas Sales organization and is responsible for acquisition, expansion, and growth of mid market accounts in North America. This team sells the entire suite of Stripe products and owns the full customer lifecycle. What you’ll do As a Sales Manager, Commercial (Hunter), you will play an instrumental role in fueling Stripe’s growth through defining the sales motion and GTM processes needed to acquire, grow and expand mid market accounts. In this role, you will build the foundation of a new team and GTM motion at Stripe. You will hire and lead a team of high-performing Account Executives, helping them to develop their skills and deliver on their ambitious targets, as well as roll your sleeves up to work directly with customers. We are looking for a proactive leader who has demonstrated success dealing with ambiguity, operating in a high-growth environment, managing high-performing teams and solving complicated problems with limited oversight. Ideal candidates will have management and leadership experience scaling a technology sales team and possess first-class analytical, communication and relationship-building skills. Responsibilities Recruit, develop and lead a team of Account Executives who focus on mid market businesses Work with senior leadership to develop the long-term vision and strategy for the team, and manage day-to-day operations with a focus on performance against key sales and growt

Why Harvey At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. Role Overview As the founding APAC SMB Sales Manager at Harvey, you will shape the future of our Small and Medium-sized Business (SMB) go-to-market strategy. You’ll build, coach and develop a high-performing team of Account Executives while also rolling up your sleeves to engage directly with clients. Beyond hitting ambitious sales targets, you’ll establish the cultural and operational foundations of our SMB sales team: building playbooks, creating scalable best practices, and setting expectations that drive both accountability and collaboration. In this role, you’ll build feedback loops with Product, Marketing, and Customer Success that inform product development, pipeline generation, and the SMB customer lifecycle. Success will mean using data to forecast accurately, improve team

Join Thoughtworks at the beginning of our next chapter in the Middle East. KSA and the UAE are strategic growth markets for us, fueled by ambitious national agendas around AI, digital government, data, and economic transformation, such as Vision 2030. We are looking for an experienced Product Leader to join our fast-growing local team in Riyadh. This isn't about joining a large, established operation; this is a chance to shape something from the beginning. In this founding phase, you will have the genuine opportunity to help build our teams, propositions, culture, and client relationships from an early stage, all backed by Thoughtworks' global depth in product, design, engineering, data, and AI. As a trusted advisor to senior client leadership, you will partner with ambitious executives and entrepreneurial founders to convert bold visions into market-ready, production-grade products and experiences at pace. Operating at the intersection of business strategy, human-centered design, and emerging technology, you will lead fast-paced, multidisciplinary lean AI-first pods for clients and activate business growth through consultative pre-sales and account expansion in high-growth markets. You will champion the 333 methodology, our rapid delivery framework to accelerate product concepting, validation, and build cycles. Job responsibilities Partner directly with C-suite and founder-level stakeholders to navigate high-stakes, rapid builds. Manage complex expectations, align diverse workstreams, and frame technical trade-offs around tangible business outcomes. Drive a relentless innovation mindset across the full product lifecycle. Move ambitious ideas past the "pilot trap" into production systems that deliver tangible business ROI - rigorously balancing user Desirability, technical Feasibility, and economic Viability. Establish the market and competitive landscape, go-to-market strategy, and business case or economic model for unprecedented client opportunities. Lead m