Manager Backoffice Jobs

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary Leadership and Team Management: Provide leadership to critical aspects of billing operations while managing smaller teams responsible for day-to-day operations. Team Development: Develop a team focused on managing electronic eligibility responses, timely billing of claims, accurate payment posting, and utilizing an optimized insurance follow up process. Process Documentation: Create process documentation providing clear communication to ensure efficient, accurate, and compliant billing workflows. Cross-Functional Collaboration: Work alongside other business leadership to provide consistent billing guidance and improve the clean claim rate Required Qualifications Candidates will need to have a minimum of 5-7 years of professional experience in healthcare management leading a team of individual contributors. Experience in oversight of projects and processes that require complex resolution within both short and long term timelines. Experience working with legal and compliance partners in support of maintaining proper billing and coding guidelines. Baseline discipline experience as a business analyst, report writer, project manager or similar role. Monitor KPIs and report on variances, risks and improvement process opportunities Preferred Qualifications Epic Professional Billing (P

Manager, Statutory Centre of Excellence - 6 — Pune, India. Apply via Workday.

Manager, Security Solutions (SSO) Product Lead — Kuala Lumpur, Malaysia. Apply via Workday.

Fanatics Commerce is the global leader in licensed sports merchandise, operating a vertically integrated platform that designs, manufactures, and delivers officially licensed apparel, jerseys, headwear, and collectibles for major leagues, teams, and events worldwide. With more than 900 e-commerce sites and a global omnichannel presence across digital, in-venue, and retail, Fanatics Commerce reaches fans in over 180 countries and powers official fan experiences for many of the world's most iconic sports properties. At Fanatics, we bring our BOLD Leadership Principles to life every day - building championship teams, obsessing over fans, acting with entrepreneurial speed, and delivering with a determined and relentless mindset. As we continue to scale our global platform, the Manager, Talent Development for Fanatics International will play a critical role in driving performance management and talent development across Fanatics International markets. ROLE OVERVIEW The Manager, Talent Development – International leads the execution of Fanatics' global talent development strategy across all international markets, partnering closely with the Global Director, Performance Management and Talent Development, regional HR teams, and international business leaders. This role builds and maintains programs tailored to the specific needs of each market, driving performance management and talent development initiatives that scale globally while flexing to local context. The Manager, Talent Development – International delivers business and fan impact through BOLD leadership and execution excellence, leveraging data, automation, and AI-enabled insights. HOW WILL YOU DRIVE IMPACT Success is measured by the ability to deliver results through BOLD capabilities and measurable outcomes. Team & Leadership Impact (Build Championship Teams) Cross-Functional Leadership: Partner with the Global Director, Performance Management and Talent Development to align international talent strategies w

CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 43 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences. The Manager, Member Care is responsible for leading the end-to-end digital member experience across CLEAR’s highest-touch support channels. This role oversees Team Leads and Specialists supporting members while driving operational excellence, service quality, and continuous improvement across digital support experiences, member journeys, and service operations. What you'll do: Own the digital member support strategy and day-to-day operations for Premium Experience and channels, ensuring exceptional service delivery and accountability for member and business outcomes Lead, coach, and develop Team Leads and Specialists through clear performance expectations, ongoing feedback, and career development planning Define, monitor, and improve service level agreements (SLAs) across digital support channels, including chat, email, messaging, and phone, with a focus on responsiveness, resolution quality, and member satisfaction Partner cross-functionally with Product, Engineering, Operations, and other business stakeholders to advocate for member needs and enhance digital experiences across the member lifecycle Establish and maintain support processes, escalation frameworks, quality standards, knowledge management practices, and operating procedures that support consistency, scalability, and efficiency Leverage member feedback, operational data, digital engagement metrics, and frontline insights to identify opportunities for service enhancements, self-service capabilities, and process improvements Build reporting frameworks and communicate p

SLSQ427R937 This role requires a presence in our Tyson’s Corner, VA, office, multiple days per week, on a hybrid schedule Databricks is looking for an experienced Outbound Sales Development Manager . You will be an important contributor to our sales leadership team, leading recruiting, pipeline generation strategy and constructive coaching for our Business Development Representatives (BDRs). The ideal candidate will have experience driving pipeline generation, leading sales development teams and working cross-functionally with sales and marketing teams. The impact you will have: Manage, develop, and hire a team of outbound Business Development Representatives Work with Sales, Demand Gen, and Marketing leadership to ensure the success of campaigns, while providing constructive input to develop new campaigns Develop relationships with Sales segments to ensure positive working relationships and maximize the effectiveness of sales development Help create a place where people love coming to work by maintaining a high level of enthusiasm Enable Business Development Representatives to translate complex technical concepts into business value Standardize and optimize outbound workflows, ensuring the team operates with high efficiency and maintains a rigorous "cadence of accountability" through CRM hygiene and process discipline Proactively monitor the health of the outbound funnel. You won't just report on the numbers; you will use data to diagnose bottlenecks in the lead-to-opportunity lifecycle and architect creative solutions to fix them Contribute to the "playbook" by identifying repeatable patterns of success, allowing the sales development organization to scale predictably as Databricks continues its rapid growth What we look for: 2+ years of overall sales experience (e.g. AE), including at least 1-2 years managing an outbound sales development team in a SaaS environment Experience managing outbound pipeline generation motion specifically within the Public Secto

Developer Advocates at Datadog are engineers who share their expertise with technical practitioners, help customers tell their stories, and represent the perspectives of our community inside Datadog. As a Manager II on the Advocacy team, you will lead our Community Advocacy functions. You will manage a team of Developer Advocates responsible for global programs such as Datadog Ambassadors, Champions, and User Groups, as well as opportunities for customer engineers to share their expertise through technical writing, public speaking, and other community contributions. Across these interconnected programs, your team will enable customer engineers to contribute technical knowledge, lead communities, and turn their experiences into compelling content and conference talks for Datadog and third-party channels. This role combines people leadership, program strategy, technical judgment, and cross-functional influence to amplify authentic customer voices, deepen understanding of Datadog and its products, and foster a thriving community of practitioners. What You’ll Do: Lead and develop a team of Developer Advocates, setting clear expectations, guiding priorities, coaching performance, supporting career growth, and fostering an inclusive, high-performing culture Own the strategy, goals, and roadmap for Community Advocacy, translating broader Advocacy and company priorities into focused programs and measurable outcomes Guide the continued development of our Ambassador, Champion, and User Group programs, creating clear contributor journeys, expectations, enablement, recognition, and opportunities for customer engineers to increase their impact Build repeatable systems that enable customer engineers to contribute technical knowledge, create content, share best practices, and serve as trusted leaders within their communities Develop a strong pipeline of customer stories by identifying compelling practitioners and helping them shape authentic, technically credible narr

The mission of The New York Times is to seek the truth and help people understand the world. That means independent journalism is at the heart of all we do as a company. It’s why we have a world-renowned newsroom that sends journalists to report on the ground from nearly 160 countries. It’s why we focus deeply on how our readers will experience our journalism, from print to audio to a world-class digital and app destination. And it’s why our business strategy centers on making journalism so good that it’s worth paying for. About the Role The Manager, Business Operations and Enablement is a people leader and operational owner supporting The New York Times' Advertising organization. You will translate advertising strategy into scalable execution across the sales cycle. Responsibilities will include managing client coordinators, resource planning, classified business operations, Salesforce governance and enablement, performance analytics, and competitive intelligence. Our mission in BOE is to provide the best experience to our internal and external clients. You will report to the Sr. Director, BOE and partner with the Executive Director, BOE. This is a hybrid role based in the NYC office. Responsibilities: You will lead a team of client coordinators, developing skills, managing capacity planning, staffing, coverage. Establish and strengthen service standards, quality controls, and operating rhythms for POD support and designated client coordinator accounts. Lead daily classified business operations. Be an escalation point for complex operational issues. You will lead high-priority advertising projects, from definition through delivery. Coordinate pre and post-sale workflows and processes. Evaluate tools for AI/automation opportunities that create operational value. Lead competitive-intelligence operations. Establish governance for processes, data definitions, documentation, and compliance. Promote Salesforce enablement and adoption. Partner with BOE leads to refi

About Us At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale. With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world. Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater. About the role: We’re hiring a Manager - Sales Development Representatives (SDR) (London) - EMEA to lead and scale our founding EMEA SDR team at LangChain. Our SDRs play a critical role in helping companies adopt LangChain and LangSmith. They engage technical buyers, convert high inbound interest into qualified opportunities, and work closely with our sales and marketing teams to build pipeline. This role will own the performance, coaching, and development of the SDR team , while helping design the systems, processes, and workflows that power their GTM motion. You’ll partner closely with sales, marketing, and and RevOps to continuously improve how we identify and engage the r

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role Reports to: Senior Manager, Renewals Manager, Renewals Responsibilities Extends to that of a Senior Renewal Manager. Manage Renewals team to ensure healthy weekly activities Review weekly forecasts and business outcomes with reps and sales managers. This includes win/loss review so we can iterate our approach based on our success and failures. Responsible for all renewals of all contracts and upgrades Collaborates with regional Sales and Customer Success leaders Hires, coaches and develops Renewal Managers Participates in the design and execution of the Renewals Manager playbooks Manager, Renewals Require

CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 43 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences. The Manager, Member Care is responsible for leading the end-to-end digital member experience across CLEAR’s highest-touch support channels. This role oversees Team Leads and Specialists supporting members while driving operational excellence, service quality, and continuous improvement across digital support experiences, member journeys, and service operations. What you'll do: Own the digital member support strategy and day-to-day operations for Premium Experience and channels, ensuring exceptional service delivery and accountability for member and business outcomes Lead, coach, and develop Team Leads and Specialists through clear performance expectations, ongoing feedback, and career development planning Define, monitor, and improve service level agreements (SLAs) across digital support channels, including chat, email, messaging, and phone, with a focus on responsiveness, resolution quality, and member satisfaction Partner cross-functionally with Product, Engineering, Operations, and other business stakeholders to advocate for member needs and enhance digital experiences across the member lifecycle Establish and maintain support processes, escalation frameworks, quality standards, knowledge management practices, and operating procedures that support consistency, scalability, and efficiency Leverage member feedback, operational data, digital engagement metrics, and frontline insights to identify opportunities for service enhancements, self-service capabilities, and process improvements Build reporting frameworks and communicate p

Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Role overview: The Manager, Operations Service & Partner Development will be responsible for supporting the development, tendering, procurement, and contractual performance management of Sony Interactive Entertainment’s global transportation, warehousing, and logistics operations service partners. Working across AMER, EMEA, ANZ, APAC, and Japan, this role will help ensure SIE has the right service partner network, commercial agreements, service levels, and governance in place to support the needs of the PlayStation business globally. This role will also manage the cross-Operations budgeting process for OPEX and CAPEX, providing budgetary inputs at a CPU level and tracking performance through key budget cycles. What you’ll be doing: Lead and support global tendering activity across transportation, warehousing, and logistics operations service partners, ensuring business requirements are clearly defined, and procurement processes are commercially and operationally robust. Manage tender activity across key service areas including sea freight NVO and BCO tendering, road freight FTL and LTL tendering, air freight tendering, warehouse 3PL RFPs, and 4PL Logistics Control Tower service partner tendering for both B2B and B2C operational Partnerships. Partner with Procu

InMobi (Corporate) InMobi Group is a global technology company shaping the future of agentic commerce and advertising. Through its ecosystem of businesses — including InMobi Advertising and flagship consumer platform Glance — InMobi leverages data, machine learning, and generative AI to help brands reach audiences more precisely and consumers discover products more intuitively. Glance, which is pioneering new models of agentic commerce, is owned and operated by Glance InMobi Pte. Ltd., a non-consolidated subsidiary of InMobi Pte. Ltd. InMobi Advertising InMobi Advertising, part of global technology company InMobi, is an agentic advertising platform helping brands and merchants achieve their business outcomes. Through its proprietary intelligence, AI-led solutions, and vast consumer reach — including flagship consumer platform Glance — InMobi Advertising delivers the omnichannel performance defining what's next in advertising and commerce. Glance is owned and operated by Glance InMobi Pte. Ltd., a non-consolidated subsidiary of InMobi Pte. Ltd. To learn more, visit advertising.inmobi.com. Glance Glance is an intelligent shopping agent, redefining the commerce experience. Powered by proprietary agentic intelligence and generative AI, Glance delivers a hyper-personalized consumer experience across mobile and TV — shaping the new era of shopping. Glance is operated by Glance InMobi Pte. Ltd., a non-consolidated subsidiary of global technology leader InMobi, and is backed by Mithril Capital, Google and Jio Platforms. To learn more, visit glance.com. About InMobi InMobi is a global technology company shaping the future of agentic commerce and advertising. Through its ecosystem of businesses, including independently operated consumer platform Glance, InMobi leverages data, machine learning, and generative AI to help brands reach audiences more precisely and consumers discover products more intuitively. Glance, which is pioneering new models of agentic commerce, is owned an

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. You will: Manage a sizeable Ocean P&L for your district through scaling volume and increasing yield Drive trade strategy execution. Be the market expert and support the commercial organization with market specific intelligence, trade idiosyncrasies and directly interfacing with clients Pursue customer/client growth through close collaboration with our District GMs, Sales, Business Development and Account Management locally Regularly review the Sales pipeline in Salesforce in order to define action plans. Understand the client requirements and direct Sales towards the right segments and business opportunities Help design products and generate customized go-to-market strategies for clients Join client calls as Ocean representative Own tenders and RFQs for your district to secure regional and global clients. In charge of client sell rate margin fine tuning on main freight, origin/destination charges and D&D Interface with Procurement and Pricing teams to drive profitable business, identify growth opportunities and capture market-specific knowledge Monitor volume performance and booking intake against commitments and ensure utilization of agreed allocations. Ho

About the Team The Commerce Platform team at Meesho drives end-to-end growth, strategy, and operational excellence across key verticals: User Growth: Scales the full lifecycle funnel, from acquisition and activation to retention. The User Growth team also houses Meesho’s branding pods, which shape how Bharat sees, trusts and keeps coming back to Meesho. Marketplace: Focuses on strengthening the seller ecosystem and improving selection quality to create a robust and reliable marketplace experience. Category: Identifies high-potential segments, launches and scales new categories, and drives assortment expansion to meet evolving customer demand. Mall: Builds a trusted branded destination for quality-conscious users, enhancing the platform’s premium and branded shopping experience. Pricing: Ensures competitiveness and affordability, enabling the platform to deliver strong value for customers while maintaining marketplace health. Content Commerce: Powers content-led discovery through creator ecosystems and inspiration-driven shopping journeys that drive engagement, trust, and conversion. Together, these verticals identify whitespace opportunities, launch and scale new initiatives, and continuously optimize the user lifecycle through data-backed decisions. Operating in a fast-paced, high-ownership environment, the team combines structured problem-solving with rapid execution to deliver meaningful impact. If you’re excited about building a brand that millions across Bharat love and return to, this role offers both strategic depth and hands-on impact. About the Role As a Manager – Programs (Branding), you will anchor the branding pods within User Growth. You will own Meesho’s brand strategy end to end: understanding what holds users back and what brings them back, turning those insights into sharp brand briefs, and leading the campaigns that land them across TV, digital and influencers. This is a hands-on role for a brand builder, not a documentation role. You will spend ti